electroCore, Inc.

Q3 2024 Earnings Conference Call

11/13/2024

spk02: Greetings, and welcome to the ElectroCorps Third Quarter 2024 Earnings Conference Call. At this time, all participants are in listen-only mode. Please make sure to mute yourself. The question and answer session will follow the formal presentation. If anyone should require operator assistance, please press star zero from your telephone keypad. As a reminder, this conference is being recorded. It is now my pleasure to introduce your host, Dan Goldberger. Thank you, sir.
spk03: You may begin. Thank you all for participating in today's ElectraCorp earnings call. My name is Dan Goldberger. I am the Chief Executive Officer of ElectraCorp, and I'm also a member of the Board of Directors. Joining me today is Joshua Lev, our Chief Financial Officer. Josh was promoted to the CFO position effective October 4, 2024. He's been with us for almost five years and brings a track record of professional integrity and success. Earlier today, ElectroCorps published results for the third quarter ended September 30, 2024. A copy of the press release is available on the company's website. Before we begin, I would like to remind you that management will make statements during the call that include forward-looking statements within the meaning of the federal securities laws, which are made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. Any statements contained in this call that are not statements of historical facts should be deemed to be forward-looking statements. All forward-looking statements, including without limitation any guidance, outlook, or future financial expectations or operational activities and performance, are based upon the company's current estimates and various assumptions. These statements involve material risks and uncertainties that could cause actual results or events to materially differ from those anticipated or implied by these forward-looking statements. Accordingly, you should not place undue reliance on these statements. For a list of the risks and uncertainties associated with the company's business, please see the company's filings with the Securities and Exchange Commission. Electric Corps disclaims any intention or obligation except as required by law to update or revise any financial projections or forward-looking statements, whether because of new information, future events, or otherwise. This conference call contains time-sensitive information that is accurate only as of the live broadcast today, November 13, 2024. For those of you who may be new to our company, ElectraCore was founded in 2005 to commercialize the use of our proprietary non-invasive vagus nerve stimulation for medical and general wellness applications. The vagus nerve is the longest cranial nerve in the body, bringing information from the visceral organs to the brain. Stimulating the vagus nerve affects many important autonomic functions in the brain and in the body, including neurotransmitter levels, inflammation levels, and metabolism. Surgically implanted vagus nerve stimulators have been available from other companies for more than 40 years for chronic conditions like epilepsy and depression. So a large and growing database confirms the safety and efficacy of the technique. Building on that science, ElectraCore pioneered non-invasive vagus nerve stimulation and our products are now available by prescription for certain headache conditions and without a prescription for general wellness and human performance. Our pipeline of potential future indications and products continues to grow as clinicians, researchers, and wellness advocates conduct investigator-initiated trials to advance the benefits of noninvasive vagus nerve stimulation. We have demonstrated rapid growth for several years now. In fact, This is our eighth consecutive record revenue quarter. Revenue was $6.6 million for the three months ended September 30th, 2024, a 45% increase over the prior year. Our five-year compound annual growth rate is 62%. Our gross margins remained steady at 84%, and we narrowed our net loss by 38% compared to the same period in 2023. We continue to make progress towards positive cash flow from operations and gap profitability as revenue increases, gross margins hold steady, and we maintain discipline around operating expenses. Joshua will discuss the financials in more detail later in the call. We launched our US prescription headache business in 2017, selling primarily to specialty pharmacies. Since then, Our prescription headache business has grown worldwide, including sales that are covered by national health systems, such as the VA hospital systems in the United States and the National Health Service in the United Kingdom. Cash pay sales through prescriber professional channels and through certain managed care systems in the United States. We currently have about 30 million covered lives in the United States, and we look forward to creating more access in the future. Cash pay patients can often use their HSA, FSA accounts if they do not currently have insurance benefits. We launched two new non-prescription general wellness product lines last year. Truvega is a direct-to-consumer health and wellness brand, and TaxSim is our brand for human performance for active duty military personnel. The VA hospital system continues to be our largest customer. You'll recall that our GammaCorp prescription therapy is free to patients covered by Veterans Administration benefits, representing about 9 million covered lives across approximately 1,300 healthcare facilities. Sales in the VA channel grew 75% to $4.8 million in the third quarter of 2024, from $2.7 million during the third quarter of 2023. VA facilities have purchased prescription GammaCorp products through September 30, 2024, as compared to 141 through September 30, 2023. The VA Hospital Administration Headache Centers of Excellence estimates approximately 600,000 patients are being treated for a headache in the VA hospital system, including approximately 24,000 cluster headache patients. We've dispensed GammaCore devices to approximately 6,700 veterans since 2022, representing a little bit more than 1% of the total addressable headache market within the VA hospital system. Truvega sales continue to show strong revenue growth. Truvega is currently positioned as a direct-to-consumer general wellness product for stress, relaxation, quality of sleep, and mental acuity. For the third quarter of 2024, Truvega net sales were approximately $657,000, a 147% increase from $266,000 during the third quarter of 2023. Our revenue return on advertising spend was approximately 2.53 in the third quarter. In other words, we're spending $1 to generate $2.53 of revenue. Truevega return rates remain steady at approximately 11% of shipments. Since launching Truevega, we have sold more than 8,000 handsets and customers have conducted approximately 189,000 sessions using the mobile app. We believe that the Truevega business will continue scaling nicely if we can maintain or improve these metrics. Most of our Truevega revenue is generated through our e-commerce platform, www.truevega.com. Following the successful launch of Truevega+, we began exploring additional channels to reach consumers, including influencers, affiliates, and resellers. Last week, we went live on the Perks at Work platform, which claims 30 million users globally across 90,000 companies, representing 70% of the Fortune 1000. And just yesterday, Men's Health published that TrueVega Plus was chosen as one of their 2025 Tech Awards. We plan to launch TrueVega Plus on Amazon early next year. TACSTEM revenues increased somewhat over the second quarter, but still lagged last year. TACSTEM for Human Performance is being sold to select Air Force and Army Special Forces units for accelerated training, sustained attention, reduced fatigue, and improved mood as defined by the Air Force Research Laboratory, or AFRL. No prescription is required, and more information is available at www.taxdim.com. For the third quarter ended September 30, 2024, we recorded $194,000 of tax-dim sales as compared to $601,000 during the same period last year. We have a growing sales funnel for TxDM, and we continue to believe that revenue from this product line is likely to be variable as active duty units purchase in bulk for pilot deployment. On October 1, 2024, subsequent to the end of the quarter, we filled a $550,000 Air Force purchase order. So, fourth quarter sales are off to a fast start. Our U.S. Prescription Gamma Core channel including GC Direct and G Concierge, recorded revenue of $441,000 during the third quarter of 2024, flat from $439,000 in the third quarter of 2023. There were 2,390 cumulative revenue generating cash pay prescribers as of September 30th, 2024, up from 1,662 on September 30th of 2023. We expect at least some of these customers will migrate to the Truvega brand as awareness grows and we continue modeling flat revenue from this category for the time being. 32 new Truvega Plus partners were onboarded in the third quarter, including 14 G Concierge customers that added the Truvega line product line to their accounts. Last year, We announced a distribution agreement with Jones Healthcare LLC that gives us access to a certain managed care health system. Our field sales team is responsible for building awareness among doctors and nurses within that managed care system. Approximately 25 prescribers have written for GammaCore in this channel, and we look forward to growing revenue next year. Revenue from channels outside the United States, or OUS, increased by 4% to $485,000 in the third quarter of 2024 as compared to $465,000 for the third quarter of 2023. Most of our OUS revenue continues to be generated in the United Kingdom by prescription gamma-core sales funded by the National Health Service, or NHS. Now I'm going to turn to our scientific progress. In September 2024, the Air Force Research Labs presented results supporting the ability of electric horse TAC-STEM NBNS to accelerate pilot training. The presentation, titled Accelerating Sensorimotor Learning in a Flight Training Simulation Using Transcutaneous Vagus Nerve Stimulation, unquote, was presented at the 2024 Medical Health System Research Symposium in Orlando, Florida, and was based on a study conducted at AFRL's facilities at Wright-Patterson Air Force Base in Dayton, Ohio. The study was funded by the Department of the Air Force through AFRL and suggested that the learning rate was higher in the active NBNS group over a sham. In August 2024, AFRL published a paper entitled Transcutaneous Cervical Vagus Nerve Stimulation Enhances Second Language Vocabulary Acquisition while simultaneously mitigating fatigue and promoting focus, unquote. In the journal Scientific Reports, the paper is based on a study that was conducted at the Defense Language Institute in Monterey, California, and was supported by the DARPA Targeted Neuroplasticity Training Program. The paper showed a significant positive effect of NVNS on language recall. The paper goes on to document that the recall advantage that emerged during training was sustained after the completion of treatment. We continue to work with the FDA on a pathway for a post-traumatic stress disorder label, but that timeline remains uncertain. We'll provide updates about our pipeline and other opportunities as they become available. Before I turn the call over to Joshua Lev, our new CFO, I want to extend a heartfelt thank you to Brian Posner, As most of you know, Brian decided to retire from his position as our CFO in early October 2024. On behalf of the board, employees, shareholders, and myself, I want to thank Brian for his years of dedicated service. Brian played an instrumental role in establishing a solid foundation for growth. Brian, I miss you. Now, I'd like to turn the call over to Josh for a review of our financials.
spk04: Thank you, Dan. Net sales for the three months ended September 30, 2024 were $6.6 million, an increase of 45% as compared to $4.5 million during the three months ended September 30, 2023. The increase of $2 million is due to an increase in net sales across our prescription GammaCorp medical devices sold in the United States and abroad and revenue from the sales of our non-prescription General Wellness TruVega brand. Gross profit increased by $1.6 million for the three months ended September 30, 2024, compared to the three months ended September 30, 2023. Gross margin was stable at 84% for the three months ended September 30, 2024, as compared to 85% for the three months ended September 30, 2023. Total operating expenses in the third quarter of 2024 were approximately $8.1 million as compared to $8 million in the third quarter of 2023. Research and development expense in the third quarter of 2024 was $521,000 as compared to $1.2 million in the third quarter of 2023. This decrease was primarily due to a significant reduction in investments associated with our TrueVega Plus product. We expect R&D expense to remain steady for the foreseeable future. Selling, general, and administrative expenses of $7.6 million for the three months ended September 30th, 2024 increased by $895,000, or 13%, as compared to $6.7 million for the comparable period in 2023. This increase was primarily due to our greater variable selling and marketing costs consistent with our increase in sales and recognition of lease expense associated with the expansion of our facility in Rockaway, New Jersey. General and administrative expenses increased 1% year over year. We expect fixed G&A expenses to remain relatively flat and sales and marketing expenses to scale with revenue in the near term. Therefore, we anticipate progress towards positive adjusted EBITDA and GAAP profitability. GAAP net loss for the third quarter of 2024 was $2.5 million, or 31 cents per share, as compared to the $4 million net loss, or 68 cents per share, for the third quarter of 2023. This significant improvement was primarily due to the increase in net sales to $6.6 million for the third quarter of 2024 and our ability to drop incremental revenue to the bottom line. Adjusted EBITDA net loss in the third quarter of 2024 was $2.1 million as compared to adjusted EBITDA net loss of $3 million in the third quarter of 2023. These improved results are also primarily due to the increase in the third quarter 2024 net sales. A reconciliation of GAAP net loss to non-GAAP adjusted EBITDA net loss has been provided in the financial statement tables included in today's press release. Cash, cash equivalents, marketable securities, and restricted cash at September 30, 2024, totaled approximately $13.2 million, as compared to approximately $10.6 million as of December 31, 2023. Net cash used in operating activities for the nine months ended September 30, 2024 was $5.7 million, a 51% reduction from the $11.5 million through nine months ended September 30, 2023. And now I'll turn the call back to Dan.
spk03: Thank you, Joshua. I'm very proud of how the team has grown revenue and the leverage we're seeing in the business. Our operating metrics continue to exceed our own internal expectations, and I'm very enthusiastic about the company's long-term prospects across all brands and channels. Demand for our prescription GammaCore therapy in the VA channel continues to grow based on clinical performance and our increased presence in the field. Our FSS contract has been extended to December 14th, 2024, and we continue working with our VA contract specialists to secure a new follow-on contract. Our prescription gamma core sales organization is represented by about 80 1099 reps in the field managed by our small team of territory business managers and supported by our customer experience team. This hybrid structure has proven to be very scalable, as we deploy prescription GammaCore around the country. The Truvega Plus launch has been favorably received by the market. The brand continues to show tons of potential as a direct-to-consumer general wellness offering. We're selling Truvega products through our e-commerce site, www.truvega.com, and we continue exploring expansion of the Truvega proposition through new product offerings and new channels to increase the lifetime value for each customer. Pipeline of interest from different branches of our active duty military continues to develop for our TACSTEM products. Although Q2 2024 sales of TACSTEM were impacted by the timing of the launch of our new handset, sales in Q3 2024 picked up and we expect to show increased revenue in Q4 2024. TACSTEM revenue will continue to be hard to predict in the short term as active duty units evaluate and purchase in bulk for pilot deployment. Longer term, we believe that there may be civilian crossover as first responders, elite athletes, transportation workers, traders, and e-gamers become aware of the human performance benefits published so far. During the third quarter of 2024, our sales and marketing expense increased by approximately $866,000 over the third quarter of 23, while sales grew by $2 million. Most of the top-line revenue growth of $2 million dropped to the bottom line as our net loss declined during the same period by $1.5 million, signaling increasing leverage in the P&L. Further out, we're working towards establishing additional indications for prescription Gramicor to treat post-traumatic stress disorder, opioid use disorder, and other clinical opportunities. We had $13.2 million of cash and equivalents at September 30, 2024, and we will maintain discipline around fixed operating expenses. We expect that commissions and media spend will continue to scale with revenues, and we model approximately 30% of related sales on a blended basis. Therefore, we expect that our cash used in operations and adjusted EBITDA loss will continue to decline sequentially as revenue increases. In summary, I believe the business is demonstrating operating leverage and we will have a variety of strategic levers to pull to continue growing the business. I remain confident that we can generate positive cash flow from operations early next year with the financial resources on our balance sheet at September 30, 2024. At this time, I'll return the call over to the operator. Operator, please open the line for questions.
spk02: Thank you. We'll now be conducting the question and answer session. To ask a question today, you may press star 1 on your telephone keypad, and a confirmation tone will indicate your lines in the question queue. You may press star 2 if you'd like to withdraw your question from the queue. For participants that are using speaker equipment, it may be necessary to pick up your handset before pressing the star keys. One moment, please, while we poll for questions. Once again, that's star 1. Thank you. Thank you. And our first question is from the line of Jeffrey Cohen with Leidenberg Thalmann. Please receive your questions.
spk05: Hi, Dan and Josh. Thanks for taking our questions. Tech Awards 2025 for True Vega Plus. Any commentary there and perhaps talk about how that may or may not spill over and expand into the 350 line? I know the link is specifically on Plus and then also perhaps talk about M&A or other wellness products that are out there or talk about your M&A.
spk03: Wow. It's a big question, Jeff. The men's health, you know, caught us by surprise. So we're thrilled to see it. And it creates a whole new opportunity for us. We're negotiating with them now for an advertising package and, They have a huge circulation, so it's a tremendous awareness opportunity for our Truvega brand. We haven't been reporting on it, but the Truvega Plus that we launched in April has been outselling the Truvega 350. Even though it's at a higher price point, the Truvega Plus as you know, is mobile app enabled and in the future is going to give us an opportunity to enter into the much larger digital health opportunities. So, sky's really the limit. We're just really getting started in that whole category. You asked about M&A. We don't, you know, we're focused on vagus nerve stimulation. As you think about the bigger picture of digital health and wellness category, you could imagine a lot of different places for us to add to the product line or to perhaps co-market with somebody. But for the foreseeable future, we are absolutely focused on vagus nerve stimulation, and there's nothing really that we can talk about at this time.
spk05: Got it. Just to clarify, the Air Force contract that you spoke about closing after the quarter would be for taxed in?
spk03: Yes. Yes. That was for the taxed in black that we commercialized in July of this year. Okay.
spk05: And then lastly for us, congrats on talking about Amazon for next year. Would you tell us, will that be domestic only or do you expect that to roll out into other territories?
spk03: Yeah, it's, it's, Pruvega is a U.S. only product for the time being. We're, we're, we've been looking at what the, what kind of investment would be required to be certified to ship into the EU or into Asian countries, for example. And We're focusing on getting to cash positive and profitability, so I will probably procrastinate on that international investment until we cross over to being cash positive. Okay.
spk05: Got it. That does it for us. Thanks for taking the questions.
spk03: Thank you, Jack.
spk02: Our next question is from the line of Swayam Pakula with HC Wainwright. Pleased to see you with your question.
spk01: Thank you. Good afternoon, Dan, and welcome, Josh, into the new role. How are you, RK?
spk03: Thank you for the questions. Thank you, RK.
spk01: Jumping into the VA revenue to start off, it was good to see the year-over-year growth and, you know, you're saying, you know, you're still scratching the surface, and you have been in this market, you know, for quite a long time. You know, what is it, you know, I'm not complaining about the growth. I'm just trying to figure out how, are there ways or methods to, you know, to grow that growth from, like, say, only 1%, you know, to at least, like, 3% to 5%, which can still make a huge difference for you folks, I would think. And what could potentially be those methods?
spk03: Great question, RK. You know, really, our growth in the channels started to move as we came out of the pandemic, and we were able to get um our territory business managers and and our 1099 sales reps back into the facilities and so you know if you just look back it you can see how it accelerated as the pandemic faded and access traditional access to hospital facilities and clinics opened up so for the foreseeable future it's it's scale um because the vast majority of our field sales force is straight commission. We can aggressively add feet on the street and get penetration within our existing customers and especially having additional 1099 assets gives us the opportunity to open up the new hospitals that are not yet customers. It's not glamorous, but it's old-fashioned, finding the right people, getting them trained up, and getting them deployed and successful. Beyond that, as you know, we're working towards a PTSD label. All of the pivotal trial data in PTSD came out of the VA hospital system. It's an adjacent call point in behavioral health. in the VA hospitals. And so as we move through 25 into 26, the total addressable market within the VA grows substantially as well. So lots of reasons to believe that we can maintain or even accelerate the penetration and the associated revenue growth rate.
spk01: Thank you. And then talking about the revenue growth rate. So there is, you know, one is volume, the other is price. So in terms of the FSS contracts that you were talking about, which are due to end soon and, you know, I would think that with the benefit that they've been getting, you'll get to extend those contracts. So while you start negotiating the next set of contracts, Is can price be a play in there or that is normally set by them and you don't have much of a flexibility in price growth?
spk03: Yeah, so the price is a contract element. About a third of our VA business now is going through a distribution partner level. And the price through the distributor to the hospitals is actually higher than if they purchase directly from us. Our FSS contract has been extended now, I think, three times while we've been going through these extensions. we've moved into a higher revenue category that's, you know, we're a victim of our own success. And so the contract has had to go through additional review cycles. We are, candidly, we're holding the price constant. We've been advised that we have an opportunity to increase the price, but we don't see any reason to do that. So we expect that ultimately the revised contract will be at the same price that we have today.
spk01: Okay. And then I know you said the name, but I'm going to refer to this as Kaiser Permanente.
spk03: Yeah, I'm not allowed to use that name, but thank you.
spk01: I didn't write it down, so that's on me. Thanks. You said there are 25 prescribers have started writing scripts on the device. So, in general, because Kaiser Permanente is not just in California, they're in D.C., they're in other areas as well. My question to you is, when you say 25 prescribers, are they from a specific region? As the product gets used more, we should expect that to spread through the entire network of Kaiser Permanente. And also, when you say 25 prescribers, are these the folks that have been kind of quote-unquote given sample vouchers to check it out? Or are these... Are they the folks that really wanted to write this after, you know, conversation with, I guess, through your distributor, so that through the distributor?
spk03: Yeah. Sorry for the long question. Well, yeah, excellent question. So, as I understand it, the managed care system is organized around Southern California, Northern California, The Pacific Northwest, so Washington, Oregon are a region. I'm not sure where Hawaii fits, but Kaiser has a good footprint in Hawaii. Colorado is a separate region. And Georgia, I'm not sure what they're doing with Geisinger, which they acquired and how that's organized just yet. Gamma Corps is on formulary in the Southern California region. and in the Northern California regions explicitly. That's where most of our prescribers are in California at this point. We do have, I believe, three prescribers out of the Washington, Oregon region. And, you know, so there's still a lot of work to be done. Kaiser forbids samples. So When we talk about prescribers, those are revenue prescribers.
spk01: Okay. That's very good. Very good to hear that. And then you probably answered this question. I apologize. In terms of the $550,000 order that you received from the military after the close of the quarter, is this for the version 2 product? or is this for the initial version? And also, you know, how should we think about, you know, is there a mix between the old product and the new product? And beyond the 550, should we expect any additional revenue for the fourth quarter? I'm just trying to get an idea of, You know, is this going to be basically lumpy and you and I can never, you know, figure out this until it happens? Or will it ever get into a cadence at some point?
spk03: So specifically around the 500, it was actually specifically $548,000 for what we call taxed in black. It's booked, shipped and booked as October 1st. because that's the beginning of the financial year for the Air Force, and that was their request, as much as we would have liked to have pulled it into the third quarter. We have had additional revenue from the taxed-in product line in the current quarter, but much smaller amounts. I've been coached not to use the word lumpy, so now I use the word variable. Okay. For 2025 – We have a lot of interest, but it feels like for 2025 it's going to be again back-end loaded in sort of the second half, the third and fourth quarters of 2025. But there are various activities as we roll into 2026 where we are optimistic that we will be getting on to a more of a predictable growth. master contract that different units can order against and, uh, and we'll have a little bit more visibility, but I don't see that happening until the 2026, 2027 revenue cycle.
spk01: Okay. Okay. Good. And then, um, um, I mean, um, I'm sorry from so many questions, but on Trinidad plus, um, so how, um, Obviously, it looks like the product is being adopted really well in the market. Are there any additional levers that you can use to grow this higher and also at a steady pace, or is this just going to be dependent on various you know, advertisements slash social media or, you know, other modes of spreading the message on the wellness side of the therapy?
spk03: So, great question. We think we understand our own e-commerce platform and the levers around search and social media spend. You know, as you've seen with social media, getting some creative content to go viral is much more art. And so there's always that possibility that one of our influencers will hit a nerve if you let me use that concept and go viral and drive accelerated revenue and better metrics. the affiliate sales, uh, and getting onto, um, uh, onto the perks at work platform, for example, uh, is a whole new channel for us. Uh, getting onto Amazon next year is a whole new channel. Now it's a, it's a more expensive channel. And so the, the, while the gross margin stays healthy, the contribution margin, you know, at Amazon takes their VIG and, uh, So we have to keep an eye on revenue growth versus contribution margin from different channels. I think we're a long way from being able to hire a celebrity spokesperson and take out a Super Bowl ad, but there's a lot in between what the big companies do and what we can do with guerrilla marketing tactics and see if we can't get some of that creative content to go big.
spk01: One last question, and that's for Josh. At what point, Josh, do you think both you and Dan will be comfortable to start talking about guidance and ability to talk through the top line? From time to time, we have heard about expense lines and some commentary on expense lines, but I'm just trying to find out at what point we can start expecting top line guidance as well?
spk04: Yeah, it's a great question. You know, it's something that we consider doing in the past. At the moment, it's not necessarily something that's on the docket for the future. But that being said, you know, we're getting into a new year and we're going to reevaluate sort of everything when we do that. So, I would say it's something that we'll discuss internally, and you'll either see it or you won't.
spk01: All right. Thank you very much, gentlemen. Thanks for taking all my questions.
spk03: Thanks, RK.
spk02: Thank you. As a reminder, you may press star 1 to ask a question. Our next question today is from the line of Thomas McGovern with Maxim Group. Please receive your question. Mr. McGovern, your line is live for a question. Perhaps you're muted. Gentleman, it appears we've lost Mr. McGovern's line. Thank you. Once again, you may press star one to ask a question. Mr. Goldberger, there are no additional questions at this time. I'll turn the floor to you for any further comments.
spk03: All right. Thank you, Operator. I appreciate everybody joining the call today. As I mentioned, I'm very proud with continued improvement in all of our operating metrics, revenue growth, increasing cash consumption, decreasing Our employees are working tirelessly to deliver these products and therapies. Patients, customers, we really appreciate everybody's support. We're getting into the holiday season, so I also want to wish everybody the very best for Thanksgiving and the holidays after that. Thanks, everybody.
spk02: This will conclude today's conference. We disconnect your lines at this time. Thank you for your participation.
Disclaimer

This conference call transcript was computer generated and almost certianly contains errors. This transcript is provided for information purposes only.EarningsCall, LLC makes no representation about the accuracy of the aforementioned transcript, and you are cautioned not to place undue reliance on the information provided by the transcript.

-

-