Encore Capital Group Inc

Good afternoon, everyone, and thank you for standing by. Welcome to the Encore Capital Group's second quarter 2024 earnings call. At this time, all participants are in a listen-only mode. After the speaker's presentation, there will be a question and answer session. To ask a question during the session, you will need to press star 11 on your telephone. You will then hear an automated message advising that your hand is raised. To withdraw your question, please press star 11 again. Please be advised that today's conference is being recorded. I would now like to hand the conference over to your first speaker today, Bruce Thomas, VP of Global Industrial Relations for Encore. Bruce, please go ahead.

Thank you, Operator.

Good afternoon and welcome to Encore Capital Group's second quarter 2024 earnings call. Joining me on the call today are Ashish Massey, our President and Chief Executive Officer, Jonathan Clark, Executive Vice President and Chief Financial Officer, and Ryan Bell, President of Midland Credit Management. Ashish and John will make prepared remarks today, and then we will be happy to take your questions. Unless otherwise noted, comparisons on this conference call will be made between the second quarter of 2024 and the second quarter of 2023. In addition, today's discussion will include forward-looking statements that are based on current expectations and assumptions and are subject to risks and uncertainties. Actual results could differ materially from our expectations. Please refer to our SEC filings for a detailed discussion of potential risks and uncertainties. We undertake no obligation to update any forward-looking statement. During this call, we will use rounding and abbreviations for the sake of brevity. we will also be discussing non-GAAP financial measures. Reconciliations to the most directly comparable GAAP financial measures are included in our investor presentation, which is available on the investor section of our website. As a reminder, following the conclusion of this call, a replay of this conference call, along with our prepared remarks, will also be available on the investor section of our website. With that, let me turn the call over to Ashish Massey, our President and Chief Executive Officer.

Thanks, Bruce, and good afternoon, everyone. Thank you for joining us. Before I begin today's quarterly remarks, I'd like to spend a moment addressing the news of Jonathan's retirement next year, which you've likely seen in the separate press release we issued today alongside our Q2 earnings release. This is something we've been carefully planning for. And although it's too early to start the goodbyes, I want to acknowledge John's invaluable contribution to Encore and our leadership team and extend my gratitude for his dedication to Encore for more than a decade. So much of what makes Encore a respected industry leader today has been directly influenced by John's vision and guidance. John has made sure will continue to be in good hands after his departure with Thomas Hernandes transitioning into the Encore CFO role in April 2025. Many of you have met and even gotten to know Thomas over the years since he joined us back in 2016. With his proven track record and substantial industry and company knowledge, I'm confident Thomas will smoothly transition into the Encore CFO role and continue to be an important driver of a disciplined strategy and financial excellence. And I look forward to working with Thomas closely in his new role. I'll now begin with key highlights from the second quarter. OnCourse second quarter results are a continuation of a strong performance trajectory. This performance was driven by sustained strong portfolio purchasing in the US and double digit global collections growth. In the US, The market for charged-off receivable portfolios continues to grow to record levels, driven by simultaneous growth in both credit card lending and the charge-off rate. As a result, we continue to see very attractive pricing and returns in the US. Accordingly, we are currently allocating the vast majority of our capital to our MCM business in the US, which set another deployment record in the second quarter. In Europe, the portfolio purchasing market is continuing to show signs of improvement, but remains competitive. Although we see examples of improved pricing, we believe European portfolio pricing still does not consistently reflect the higher cost of capital caused by higher interest rates. We are maintaining our discipline and continue to be selective, which has led to reduced covered portfolio purchases. Overall, A year-to-date growth in portfolio purchasing, collections, and cash generation reinforces a belief that 2024 will be a turning point in OnCore's operational and financial results. I believe it's helpful to remind investors of the critical role we play in the consumer credit ecosystem by assisting in the resolution of unpaid debts. These unpaid debts are an expected and necessary outcome of the lending business model, although the levels may vary depending on the stage of the macroeconomic cycle. Regardless of where we are in the cycle, our mission is to create pathways to economic freedom for the consumers we serve by helping them resolve their past due debts. We achieve this by engaging consumers in honest, empathetic, and respectful conversations. our business is to purchase portfolios of non-performing loans at attractive returns while minimizing funding costs. For each portfolio that we own, we strive to exceed our collection expectations while maintaining an efficient cost structure as well as ensuring the highest level of compliance and consumer focus. We achieve these objectives through our three-pillar strategy. This strategy enables us to deliver strong financial performance while positioning us well to capitalize on portfolio purchasing opportunities. We believe this is instrumental for building long-term shareholder value. The first pillar of our strategy, market focus, concentrates our efforts on the markets where we can achieve the highest risk-adjusted returns.

Let's now take a look at our two largest markets, beginning with the US. U.S. revolving credit has been steadily rising since early 2021.

Each month for the last three years, the U.S. Federal Reserve has reported a new record level of outstandings, and it continues to grow. At the same time, since bottoming out in late 2021, the credit card charge-off rate in the U.S. has also been steadily rising and is now at the highest level in more than 10 years. Similarly, US consumer credit card delinquencies, which are a leading indicator of future charge-offs, also continue to rise. With both lending and the charge-off rate growing simultaneously, purchasing conditions in the US market remain highly favorable. We are observing not only continued strong growth in US market supply, but attractive pricing as well. The most recent quarterly delinquency data reflects a typical seasonal pattern, but at meaningfully higher levels than a year ago. This data supports our expectation that 2024 will be another year of record portfolio sales by US banks and credit card issuers. With this highly favorable purchasing environment as a backdrop, Q2 was another strong quarter of portfolio purchasing for our MCM business. We deployed a record $237 million in the U.S. at strong returns. MCM collections in the second quarter were $397 million, up 18% compared to the second quarter of 2023. Consumer payment behavior remained stable throughout the quarter. We are now purchasing significantly more volume than we ever have in the U.S. Given current and expected market conditions, as well as our forward flow commitments already in hand, we anticipate 2024 to be another record year of portfolio purchasing for our MCM business in the US. In contrast to the US, supply in the UK has been growing much more slowly. Credit card outstandings just recently returned to pre-pandemic levels. As banks in the UK unlike those in the U.S., have not been meaningfully increasing consumer lending. In addition, UK charge-offs remain at low levels. Cabot's collections in Q2 were $149 million, up 7% compared to second quarter a year ago. We believe ongoing weakness in consumer confidence is marginally impacting one-time settlements, while existing payment plan performance remains stable. We continue to be selective with Cabot's portfolio purchases, which were $42 million in the second quarter. Although portfolio pricing continues to improve, we believe it still does not yet consistently reflect higher funding costs. Accordingly, we expect to continue to deploy at modest levels until returns in Cabot's markets become more attractive. We are currently choosing to allocate significantly more capital to the U.S. market which has higher returns consistent with our well-established strategic focus. We also continue to prudently manage the Cabot cost structure, given the reduced level of portfolio purchases in recent quarters. I would now like to highlight Encore's second quarter performance in terms of two key metrics, starting with portfolio purchasing. Encore's global portfolio purchases increased 2% in Q2 to $279 million, with record U.S. deployments in our largest business, MCM. This increased level of portfolio purchasing will help drive OnCourse collections growth over the next few years. The fact that the vast majority of our global deployment in the second quarter was in the U.S. is a reminder of the flexibility that our global funding structure provides to us. This structure enables us to allocate capital to opportunities in the markets with the highest returns. Global collections in the second quarter were $547 million and were up 15% compared to Q2 a year ago. The past several quarters of higher portfolio purchases, particularly in the U.S., has led to meaningful growth in collections, a trend we expect to continue.

I'd now like to hand the call over to John for a more detailed look at our financial results. Thank you, Ashish.

The second quarter was another period of strong purchasing for our U.S. business at attractive returns, while collections grew in each of our key markets. Collections were higher than our forecast for the quarter, and we made small adjustments to our ERC forecasts, which together resulted in a positive impact to earnings. I'd like to highlight a few items and provide more detail. Q2 collections of $547 million was up 15% compared to the second quarter last year. ERC at the end of the quarter was $8.4 billion, up 5% compared to a year ago. Operating expenses remain well controlled and were up 8% compared to Q2 last year as we continue to realize operating leverage and the scale benefits of collections growth in our business. GAAP net income of $32 million and GAAP EPS of $1.34 in the second quarter were up 22% and 24% respectively compared to the second quarter of 2023. We believe our ability to generate significant cash provides us with an important competitive advantage, which is also a key component of our three-pillar strategy. Similar to the dynamic Ashish mentioned earlier, Higher portfolio purchases at strong returns over the past several quarters have also led to meaningful growth in cash generation, a trend we expect to continue. Our cash generation in the second quarter was up 19% compared to Q2 of 2023. The third pillar of our strategy ensures that the strength of our balance sheet is a constant priority. Our unified global funding structure provides us with financial flexibility, diversified sources of financing, and extended maturities. It also underpins one of the best balance sheets in our industry with comparatively attractive leverage. Importantly, even with two consecutive quarters of record portfolio purchases in the U.S., our leverage declined again during the second quarter given our strong cash generation, just as we expected it would. This cash generation is driven by increased volume of purchases over the last several the higher returns associated with those purchases, and continued strong collections. Our leverage ratio of 2.7 times at the end of the second quarter remains well within our target range and is down from 2.9 times at the end of 2023. We believe our balance sheet provides us very competitive funding costs when compared to our peers. Our funding structure also provides us financial flexibility and diversified funding sources to compete effectively in this growing supply environment. In the second quarter, we again made good use of our diversified funding structure to proactively manage our debt maturities. We issued $500 million of 2030 senior secured notes in Q2 in a transaction similar to our first quarter offering. These two bonds expanded our options for future financing establishing our access to the broad and deep U.S. high-yield bond market. While we initially used the proceeds from these bonds to pay down a revolver, we plan to eventually use the proceeds to redeem our 2025 euro notes and 2026 sterling notes at par in October 2024 and November 2024, respectively. As a result, we now effectively have no material maturities until 2027. We estimate that after incorporating the impacts of these actions, interest expense for the full year 2024 will be approximately $250 million. Importantly, we've been incorporating higher rates into our bidding strategy since interest rates started to rise two years ago. This is precisely why we have been emphasizing that pricing in the UK and Europe has not consistently adjusted to the currently higher cost of funding. In the US, however, Market pricing has indeed adjusted to this higher cost of funding. With that, I'd like to turn it back over to Ashish.

Thanks, John.

Before I close, I'd like to remind everyone of our commitment to a consistent set of financial priorities that we established long ago. The importance of a strong diversified balance sheet in our industry cannot be overstated, especially in the midst of the ongoing growth in U.S. market supply. we will continue to be good stewards of your capital by always taking the long view and prioritizing portfolio purchases that attractive returns in order to build long-term shareholder value. I'd now like to highlight how we differentiate it from others in our industry, especially during a time when a number of our competitors are dealing with their own challenges. First, We are the largest player in the attractive US debt purchasing market. Second, we believe our ability to collect on the portfolios we buy and a corresponding purchase price multiples lead to collecting more over a vintage's lifetime, which in turn generates more cash, more earnings, and ultimately higher returns. And third, our well-diversified global balance sheet allows us to allocate capital to opportunities with the highest returns. This flexibility is vital as demonstrated by our current allocation of the vast majority of our capital to our MCM business in the US in order to maximize overall returns. Our balance sheet also provides us the flexibility to fund our business in a myriad of ways. This provides a significant advantage in times when traditional markets become less certain

and more expensive. In closing, I'd like to quickly summarize our second quarter performance.

Portfolio supply in the US market continues to grow to record levels, which is where we are currently focusing the majority of our capital deployment. Against this highly favorable backdrop, we deployed a record $237 million in the US in Q2 and strong returns. In the UK and Europe, we are maintaining our discipline and continue to be very selective in our purchases until returns become more attractive. Our overall performance through Q2 is ahead of our expectations, driven by strong portfolio purchasing and collections. Due to the strength of our position in the favorable US market for portfolio purchasing and the continued execution of our strategy, we are raising our 2024 guidance provided in February. We now anticipate our global portfolio purchasing this year to exceed $1.15 billion, an increase of $75 million when compared to 2023. In addition, we expect our year-over-year collections growth to be approximately 11% to over $2.075 billion. an increase of over $200 million when compared to 2023. Now we'd be happy to answer any questions that you may have. Operator, please open up the lines for questions.

Thank you. At this time, we will conduct the question and answer session. As a reminder, to ask a question, you will need to press star 1 1 on your telephone and wait for your name to be announced. To withdraw your question, please press star 1 1 again. standby while we prepare the roster. First question comes from Mark Hughes with Truist Securities. Go ahead, Mark, your line is open.

Yeah, thank you. Jonathan, did you get the collections versus expectations for the UK and for the US?

Hi, Mark. This is Ashish. I'll jump in. I have it in front of me. So in terms of against the expectations of December 31st, 2023, which I believe you're asking, so globally, we performed at 101%. The U.S. was 104%, and Europe, 97%. Now, in constant currency, those numbers become globally 102%. The U.S., of course, it stays at 104%. And Europe is 99% against expectations.

And is that six months or is that two Q?

It's six months year-to-date, yep.

Okay. And then what is your collections multiple now on the 2024 paper in the U.S. and U.K.? I'm sorry, I didn't see if the Q was out, so I apologize. That's okay.

Yeah, so the year-to-date multiple on U.S. vintage is 2.3 times. And for Europe, it is 2.1 for 2024 vintages year-to-date.

So the 2.3 times, am I right in thinking that's down a little bit from the 2.4 at the first quarter? And if so, what... What's driving that?

Yeah, you're right, Mark. So cumulative number is that, um, slightly down from 2.4. Um, I would say there's just, um, overall, the multiples are still strong and for like, for like portfolios, we have seen any degradation and returns. So there's often product differences, types of portfolios by high balance and large balance or low balance, for example, And I would say on a like-for-like basis, returns are absolutely very strong and no degradation. Multiples may move around a little bit here and there, but they're still very strong multiples. And on Europe, the multiple has been increasing. I know you asked just for U.S., but that's the other thing I would highlight.

Yeah. How about availability under the credit facility?

Well, right now with what we've done, the bond deals, it's the full commitment, so it's $1.2 billion.

And then, Jonathan, how is the interest expense going to play out next year? I hear your guidance for this year sort of implies something, what, in the mid-60s for the second half. Once you pay off those... those obligations, is that going to continue next year in the mid-60s, or is that going to dip down? All depending on interest rates, obviously.

Yeah, I tell you, to quantify much in 2025 at this point, I think I'll beg off on that. Just in general, we do expect the general trends to continue that we've seen this year into next year, and that's probably could be a true statement for what you're seeing in the back half of the year for interest rates. As you point out, as long as interest rate environment remains stable.

Yeah.

Okay.

All right. Thank you very much.

Please stand by for the next question. Next question comes from Zach Oster with Citizens JNP. Go ahead, your line is open.

Hi, thank you for taking the question. This is Zach on for David. So we wanted to just quickly check in on two things. So first of all, just on the macro front, you kind of mentioned the stable payment rates. We want to see if there's any consumers that are opting for any longer payment rates or longer payment plans, and if there's any other kind of general signs of a more stressed consumer. And then on the funding side, I just wanted to see We can get a reminder on if the global credit facility has any limits to how much of it can be deployed in the U.S. as you kind of talk about that flexible deployment. Thank you.

Okay. Zach, this is Ashish. Let me take the first one, and I'll let John take the funding one. In terms of the consumer, I think you're alluding to the U.S. consumer. It's been very stable and consistent from what we have seen. Last several months, quarters, no real – deterioration in any way of payment rates or people's ability to stay on the payment plans. So it's very much a normalized environment when you compare it to 2019 pre-pandemic. And it's continuing, we are continuing to see that as well. And that's showing up in a very strong collections driven by stable consumer behavior combined with higher purchasing that's driving increased collections. John, on the funding?

Yeah, in terms of funding, yeah, there's no restriction. We will deploy dollars where we see the best returns, and that could continue to mean a heavy skew to the U.S. for a period of time, and that's fine.

Yeah, thank you.

As a reminder, to ask a question, please press star 11 on your telephone and wait for your name to be announced, and then once To withdraw that question, please press star 11 again. Please stand by for the next question. Next question comes from Robert Dodd with Raymond James. Go ahead, your line is open.

Hi, guys, and congratulations on the quarter and on Jonathan on, not eventually, retirement, on the changes in curves, recoveries, et cetera, in the quarter. It's the first time it's been positive in a while, so congrats on that, and pretty small number. Looks to me like it was maybe a million dollars negative on cash collections versus expectations, and then plus six and a half um, on changes in curves. So is, is that right? And if, if it is, I realized there's a really small numbers. Can you give us any color? Like if there were vintages or, or geographic concentrations in area, I would guess maybe a little weakness in, in Europe, but where the curve changes are occurring. Is there any, any particular concentration in any, uh, vintages there?

Uh, Robert, this is Ashish. So, um, The numbers are actually slightly different. So the performance above forecast was about $27 million. And the impact of NPV on curve changes was about $21.7 million. So net is 5.7 positive in terms of total CECL impact for the quarter for the company. Now, in terms of your question on region, so overall, I would say the numbers are very small and really noise against how we adapt the forecast and refine it quarter over quarter. But in our queue, you will find that the other way to look at the 5.7 is it's positive about 9 million for MCM in US and for Cabot it's about negative 4 million or so. Again, those numbers combine action versus forecast performance and the change in forecast. So just be mindful of kind of how that's calculated. That's how it divides up.

Okay, and any I mean, is it any any vintage differences? I mean, obviously, like, you know, the 2001s were a problem, but I think stabilized. You know, anything that's particular to 20 year in there, or is it just, you know, spread out?

I would say, overall, any changes in vintage, you might see, again, those are change, impact of two things. First, performance against forecast and second is changing forecast. So overall, I would say these are just minor, very minor impacts and noise. I would not draw any conclusions from vintage level data that you will see in our queue. The overall number is a sum of all those vintages across geographies, across product types, and there's no real differences across vintages or anything. Our overall collections, as I said, We had a very good quarter in terms of collections, and the CECL impacts are small, and they are more about forecasting refinements and impacts on those than anything around major vintage performance or consumer behavior or anything like that.

Got it. Thank you. And then just one more thing. On legal collections in total, it broke over 60 for the first time in a while. Are we now starting to hit a period of ramp in legal given you have been buying a lot for some period of time? There's always a lag before legal goes up following purchases because it's not your first choice. to pursue the legal avenue. But is this, you know, the beginning of a rising trend in legal, or was there anything just unusual in Q2 about timing of items?

Robert, I want to make sure I understood. You meant the legal collections expense, correct? Is that your question?

Yes, correct, correct.

Yeah, all of that is coming from a U.S. business as we are growing purchasing and just there's a natural... Now that said, the overall legal collections as a percent of total for MCM was in the 35-36% range, kind of on the lower side, similar to Q1. So we continue to get very good success in our call center and digital channel. Any rise in legal expense is just part of increased purchasing, and it's all coming from the U.S. side, from the MCM business.

Got it. Thank you.

Okay, I'm seeing no further questions at this time, so I would like to hand the call back to Ashish Masih for his closing statement.

As we close the call, I'd like to reiterate a few important points. We believe Encore is truly differentiated in our sector, with a solid track record of operating results and superior capabilities, guided by a consistent strategy and clear financial priorities. As the consumer service office continues to turn, The US market for portfolio supply is growing to record levels. We continue to apply our disciplined portfolio purchasing approach by allocating record amounts of capital to the US market, which has the highest returns. When combined with our effective collections operation, we believe this approach is enabling 2024 to be a turning point in our operational and financial results. Thanks for taking the time to join us. and we look forward to providing a third quarter results in November.

Thank you for your participation in today's conference. This does conclude the program. You may now disconnect.