Eagle Bancorp, Inc.

Good day, and thank you for standing by. Welcome to the Eagle Bancorp Inc. First Quarter 2024 Earnings Conference Call. At this time, all participants are in a listen-only mode. After the speaker's presentation, there will be a question and answer session. To ask a question during the session, you will need to press star 1-1 on your telephone. You will then hear an automated message advising your hand is raised. To withdraw your question, please press star 1-1 again. Please be advised that today's conference is being recorded. I would now like to hand the conference over to your speaker today, Eric Newell, Chief Financial Officer of Eagle Bancorp, Inc. Please go ahead.

Good morning. This is Eric Newell, Chief Financial Officer of Eagle Bancorp. Before we begin the presentation, I would like to remind everyone that some of the comments made during this call are forward-looking statements. We cannot make any promises about future performance and caution you not to place undue reliance on these forward-looking statements. Our Form 10-K for the 2023 fiscal year and current reports on Form 8-K, including the earnings presentation slides, identify risk factors that could cause the company's actual results to differ materially from those projected in any forward-looking statements made this morning, which speak only as of today. Eagle Bancorp does not undertake to update any forward-looking statements as a result of new information or future events or developments unless required by law. This morning's commentary will include non-GAAP financial information. The earnings release, which is posted in the investor relations section of our website and filed with the SEC, contains reconciliations of this information to the most directly comparable GAAP information. Our periodic reports are available from the company, online at our website, or on the SEC's website. With me today is our President and CEO, Susan Riehl, our Chief Credit Officer, Jan Williams, and our Bank Chief Financial Officer, Charles Lovingston. I would now like to turn it over to Susan.

Thank you, Eric. Good morning, everyone. The management team and I have worked through the first quarter to continue executing on our strategies that I discussed on our last earnings call in January. I will update you on these in a moment. But first, while our first quarter results reflect continued stability in pre-provisioned net revenue from the fourth quarter, net income was impacted by a loss recognized in our office portfolio. As Eric and Jan will review in more detail, the quarter's net income was impacted by a charge-off on a central business district office relationship. We are continuing to be proactive in identifying and addressing challenges. Eric will discuss how our allowance for credit losses is evolving, informed by more timely information about our markets. We've been proactive with our customers that have maturities upcoming to address the credit posture of Eagle Bank. The challenges of the first quarter demonstrated the benefits of the company's prudent approach to capital preservation. Our common equity tier one ratio at March 31, excuse me, stood at 13.8%. Based on December 31 capital ratio, Eagle's capital levels are in the top quartile of banks greater than $10 billion in total assets. We are highly confident that our focus on preserving and growing pre-provisioned net revenue and our strong level of capital will allow us to work through our office portfolio challenges. The team has been hard at work during the quarter on executing on our strategies. Last quarter, I mentioned our strategy to diversify our deposit portfolio. To that end, last year we introduced our direct banking channel as a soft launch. We've expanded that to our local markets in the first quarter and just two weeks ago started to market more widely outside of our footprint. The early results are promising. Over the last six months, with our deposit promotion strategies, we've opened 558 new relationships through all of our acquisition channels, including our new digital channel. Most of these customers are new to Eagle, and our teams have been developing strategies to cross-sell these customers into other products to deepen the relationships. During the quarter, we also onboarded a new team that has developed and built expatriate banking programs at their former organizations. Once up and running, we expect this line of business to nicely augment our deposit gathering efforts. Another important strategy is the growth of CNI loans. This includes expanding the breadth and depth of services offered by our treasury management business to better support the growth of CNI loans. Our CNI pipelines are growing as we are seeing more activity in our government contracting and education segments. Our government contracting team was a source of revenue growth in the first quarter. and we continue to win new relationships in our charter school segment where we are establishing a strong presence. In late February, we announced the July 2024 retirement of Lindsey Raume, who leads the CNI team. I am excited for Lindsey on his next chapter and appreciate his contributions to Eagle Bank. We expect to have identified a new leader later this spring. While I am disappointed at the quarterly results, I am excited about the future. Eagle Bank was built on the premise of serving commercial real estate investors and commercial business customers in the metropolitan area around Washington, DC. Our expertise allows us to better partner with our customers through challenges. In combination with the new initiatives just discussed, we remain committed to our customers providing them concierge service through our relationship first culture. As we work through the cycle of credit, our strategies and focus will also be on growing pre-provision net revenue through growth of net interest income and fee income. Our objective is to have a strong foundation and be well positioned for sustainable growth with improved and consistent profitability regardless of the interest rate environment. I am confident that we've identified the actions needed to set us up for continued success. With that, I'll hand it over to Eric.

Thanks, Susan. We reported a net loss for the quarter totaling $338,000, or a loss of a penny per diluted share. Driving the loss in the quarter was the $35.2 million provision for credit losses in the quarter. While net charge-offs totaled $21.6 million, The allowance for credit losses increased to $99.7 million at March 31 from $85.9 million at December 31. The resulting coverage to the ACL to total loans increased to 1.25% at March 31 from 1.08% at December 31. In our earnings release and deck, we are disclosing the ACL attributed to our performing office loan portfolio. The ACL coverage to performing office loans is 3.67% at March 31, increasing from 1.91% at December 31. Office loans that are rated substandard have an ACL nearing 15%, reflecting new information we've received through appraisals on office properties. While Jan will touch on it more, the methodology for the ACL relating to office loans has been designed to incorporate new information as it becomes available. We remain focused on comprehensively considering risks as we establish the ACO. With the information available to us at March 31, we believe the ACO is appropriate. Inputs relating to office loans are dependent on a data set that has limited information on recent evaluations And so, as price discovery continues, we may see changes to the ACL associated with this portfolio. Notwithstanding the higher provision expense, pre-provision net revenue remained relatively flat in the quarter at $38.3 million from $38.8 million in the length period, reflecting the benefits of our recent strategic initiatives. Net interest income before provision totaled $74.7 million in the first quarter, increasing from $73 million in the fourth quarter. NIM in the first quarter was 2.43%, declining two basis points from the fourth quarter. While the cost from interest-bearing liabilities increased, early in the quarter, when market rates had fallen, we took some opportunities to reduce rates paid on certain deposit types which drove an improvement of four basis points in our savings and money market rates. I would note, while period end deposit balances showed a seasonal decline due to tax payments, the average balance of total deposits increased by 190 million in the first quarter from the quarter ending December 31, and deposits increased one billion, or 14%, from March 31 last year. Non-interest expense totaled 40 million increasing 2.9 million from the previous quarter. Seasonal increases in salaries and benefits were only a portion of the driver of the increase, with the majority attributed to a reversal of incentive compensation in the fourth quarter that did not reoccur in the first quarter. For the comparable period in 2023, salaries declined 2.4 million attributed to lower incentive accruals in 2024. FDIC insurance expense increased reflecting in part our strategy to use modifications on portions of our loan portfolio, which increases our assessment. During the quarter, we had relatively flat loan growth, with loans up $26 million, driven by existing construction loans funding at quarter end. In our quarterly investor deck, along with earnings, we updated our view for the remainder of 2024 performance. We provided the components of pre-provision net revenue and the effective tax rate. Our view of PPNR for the full year remains largely unchanged from what we communicated in January 2024. We augmented our disclosure this quarter in the investor deck on our office portfolio on pages 17 and 18. Our 2024 expectations mirror Susan's comments on the strategic goals. We do not model any changes to interest rates in our forecasting, but expect that betas on our deposits have generally flattened. Of the $112.5 million of loan originations in the quarter, we had a weighted average rate of 7.56%. Lastly, capital remains a core strength of the company. Our tangible common equity ratio at quarter end was 10.03%, which was impacted by higher interest rates and its impact on the AOCI. Our consolidated CET1 ratio is 13.8% at March 31. Senior management has been evaluating our options as it pertains to our subordinated debt maturity in September. Key factors as we consider those options include capital deployment opportunities, the interest rate environment, and market conditions. Jan?

Thank you, Eric. As mentioned, we recognized a loss on one central business district office relationship during the quarter. It's important to note that the loan was current and accruing as we entered the quarter, But with nearing maturity and as a standard practice, we ordered an appraisal. The appraisal had a cap rate of 8.5% and a discount rate of 10%, rates materially higher than other recent appraisals we've seen on office properties. At March 31, we individually evaluated the loan and charged off the collateral deficiency after cost of sales, as well as reversed the $522,000 of collected interest from interest income during the quarter. To date, we've seen appraisals as a source of charge-offs rather than cash flows from underlying properties. The subject relationship is the largest we have in our central business district office portfolio. For the remainder of 2024, there are no other central business district office loans maturing, which would result in an updated appraisal. Our expectation is that price discovery will continue in the Central Business District and make appraisals more predictable going forward. It's important to note that we believe Central Business District office is not indicative of our total office portfolio, and our office portfolio is not indicative of our income producing CRE portfolio. On page 17 of our earnings presentation, we visualized the change of our internal risk ratings for office and non-office income producing CRE. Office loans weighted average risk rating at March 31 was 4,500 compared to 4,600 at December 31 and 3,700 at March 31 last year. The most severe risk rating we have for loans is 9,000. While the loss recognition is disappointing, it's not entirely unexpected. We expect and are preparing for additional losses recognized through the cycle. We've been working as a team to identify anticipated losses through our ACL. We're now at 1.25% of total loans, an increase from 1.08% of total loans at December 31. As data and information emerge that helps us inform our ACL methodologies, we will incorporate as deemed appropriate. To emphasize what Eric previously mentioned, and as we illustrate in our earnings presentation, we have significant loss-absorbing capabilities for expected and unexpected losses in taking into account our ACL and CET1 capital. We've also enhanced our office disclosure to include maturities. We are actively reviewing all CRE loans with maturities over the course of the next 18 months. and taking action where appropriate to mitigate maturity risks. Such mitigation action may include cash flow sweeps, pay down requirements in return for extensions, enhanced guarantor support, payment reserves, and additional collateral. Thus far, one of the most significant risks we have seen is the risk associated with office appraisals. and the wide discrepancies in valuation over relatively short periods of time, largely as a result of differing perspectives on discount rates and cap rates for office assets, which have been somewhat unpredictable due to ongoing price discovery and market rates. We are creating solutions for our clients as well. We've designed a bespoke evaluation process with our office portfolio maturities, And our goal is to have a mutually acceptable solution for our client, as well as an improved credit posture for the bank. Our solutions to date have included our borrowers keeping control of their properties. We have worked with our borrowers whenever possible to collaboratively sell assets and pay off associated debt, provide pay downs and interest only periods, bridging rent commencement on new leases, provide extensions on existing performing debt, and reposition property to residential use. Each resolution is unique to the asset under evaluation. Total classified loans increased $26 million to $361.8 million at March 31st, and total criticized loans increased $84.3 million to $627.1 million at March 31. We noted our disclosure on page 20 of our earnings presentation that 85% of classified and criticized loans are performing at March 31st. Of the total increase in special mention loans, income-producing CRE was $47.7 million, of which $10 million was office, and CNI was $10.7 million. Non-performing loans increased to $91.5 million at March 31, from 65.5 million at December 31, with the aforementioned office loan migrating into non-performing. NPAs were 92.3 million, which was 79 points of total assets. Loans 30 to 89 days past due were 31.1 million, up from 13.6 million at the end of the prior quarter. The increase was due to two loans. One has been brought current and we have assessed the other as posing little risk of loss, as it's a residential construction project for which we receive paydowns as units are sold, and there are more than sufficient units to satisfy the debt. With that, I'll hand it back to Susan for a short wrap-up. Susan?

Thanks, Janice. I've previously said our team showed its tenacity, client focus, and perseverance over the last year. This quarter and this year are no different. We are committed to our continued heightened surveillance of and our engagement with our office portfolio. Our just over 25 years as a commercial lender in this market gives us the expertise to work with our clients challenged by higher interest rates. Our strong levels of capital give us the ability to be flexible and serve our customers and communities for another 25 years. Our strategies are intended to drive growth in pre-provision net revenue, which in turn supports returns on assets and equity that can be invested in products and services designed for our customers and our communities. while providing appropriate returns on capital for our shareholders. In closing, our senior management team and I would like to thank our employees who work hard every day to make Eagle a success and the strong partnerships we've made with our customers and will make with our future customers. With that, I will now open it up for questions.

As a reminder, to ask a question, please press star 1-1 on your telephone.

wait for your name to be announced to withdraw your question please press star one one again please stand by while we compile the q a roster our first question comes from casey whitman with piper sandler your line is open hey good morning so for the one large office loan where you had to get a reappraisal can you address the size of that loan and the specific amount of net charges you took on it this quarter?

Yeah, it was a $48 million loan relationship. The project itself was 63% leased, which was the same as the appraisal date 15 months ago. We keep current appraisals on these loans. The decline in value of the property over a 15-month period was pretty close to 50%, which pushed it into an area where we had a partial charge off on it, about $20 million. Okay.

And so the remaining 28 is in non-accruals right now?

That's correct. Okay.

Was it already in special mention or substandard at year end?

Yes.

Okay. All right. And then given the $10 million average size of your office, I think you said this was the biggest one in the central business district. But do you have any others sort of of this size in some of the other markets or is it safe to say that this was, you know, one of your largest across the whole market?

There are other larger loans in other geographic areas. Montgomery County, there are a couple of large loans. Downtown Bethesda, I think we've been successful in those suburban markets and haven't seen the issues hit as heavily as they have in terms of value degradation. through appraisals in the Central Business District. We have one other, a total of four other loans in the Central Business District, total of $110 million. There is one of size, about 35, 36 million, that comes up for renewal in 2028, so it's pretty far down the road. remainder of 2024, there's nothing. There's one small loan of about a million dollars that hits in 2025. So it's pretty well split up and matures over a fairly stratified schedule over the next five years or so.

I appreciate that. I'll just Ask one more, switching gears. Eric, just can you walk us through how much of that drop in non-disbearing this quarter you would attribute to seasonality? And then maybe just some comments around where ultimately you think non-disbearing as a percentage is going to land for Eagle.

Yeah, this quarter I would attribute the majority of the drop at the period end due to seasonal tax payments that our customers have. I would note, again, I had it in my prepared comments, but the average balance during the quarter was $190 million greater than the previous quarter. At March 31, I think that takes our non-interest-bearing accounts to about 22% of deposits. I would say that our goal is to obviously grow that. Our strategic objectives that Susan talked about enhancing our deposit franchise and bringing in more low-cost deposits and operating accounts through all of our acquisition channels, but particularly in the commercial segment. I would say our goal, our longer-term goal, would be to have non-interest total deposits of around 30% to 35%. Okay.

Thank you for taking my questions. I'll let someone else jump on.

Thank you. Thank you. One moment for our next question. Our next question comes from Catherine Mueller with KBW. Your line is open.

Thanks. Good morning. Maybe just a follow-up on a credit. I know it's hard because you've got these appraisals coming in and the values are all over the place. look at what you're what you've currently got and criticize classified and what's maybe maturing um over the rest of this year and that slide was really helpful is there a um do you have a range of where you feel like it would be safe to model where the the reserve ratio could go um and that might be hard because maybe this is more coming in charge off versus reserve builds for you know from what we saw this quarter but just kind of any Any range, reasonable range of what you think kind of provisioning or the reserve bill could be this year would be really helpful.

Well, today, Catherine, we do think our ACL coverage is adequate for the risk that we have and will continue to incorporate new market data into our provision approach. And we're looking at our forecast on ACL coverage at the end of 2024 to be between 135 and 145. of total loans. Our credit losses on office has really been based on appraisal risk and price discovery in that area is still pretty thin. Pretty much everything that's transacted has been a distressed or forced sale, so it's hard to know exactly where things will settle out that in the appraisal. They're really all over the place, but based on what we know today, I could give you my thoughts on a ballpark range for charge-offs for the rest of the year. I would estimate somewhere between 20 and 40 million for the remainder of the year.

Great. That's helpful to kind of put their range on it. And you mentioned the value. in the central business district office one was about 50%. Again, I know it's a range, but how are values or appraisals different in some of your other markets like Montgomery County or Bethesda? I'm assuming it's not that much of a decline. Just any kind of color you can give them what you're seeing in those appraisals.

It has not been as severe in Bethesda. Other areas, and even within the CBD, I don't think it's been as severe as what we saw in the most recent appraisal. I think in some instances, because there aren't really any market trades going on out there right now, the bid and ask are too far apart for there to be a market transaction. What we're seeing are transactions that are at distressed levels in the CBD, which are Some appraisers are interpreting to be the market is only distressed markets. And so they are using those higher factors for discounting and for cap rates. It has not happened in other markets to that level. I'm seeing a range of cap rates from 7% to I've seen as high as 9.5% on discounting. office properties. I'm seeing discount rates that have been anywhere from 7% to 10.5%. So there's a pretty wide range out there. And I'm very much appreciative of the fact that we're not in a must appraise situation in the CBD for a while. I do think there's been some erosion in the suburban properties, but not nearly at the same level. A properties and trophy properties are not seeing the same level. I think we're, for the remainder of the year, have gone through everything that's coming up over the year and have given it, you know, kind of in that ballpark number I gave you our best estimate of what could move for the rest of the year.

Okay. Very helpful. Thank you so much, Jan. And maybe one question just on the margin. You reiterated your outlook for the margin to be 250 to 270 for the year. Of course, it, you know, it came in lower this quarter, but I know some of that was from that, the interest reversal. So what, what gets your margin? I mean, it feels like the low end of that range is kind of safe, is the safe place to be, but, but what gets the margin towards the mid to high end of that range? Does it take rate cuts or there are things that you're doing just within your balance sheet that, that you think can push that higher?

Yeah, no, I appreciate the question. And on that note, on the interest reversal, the $522,000 that Jan mentioned, we estimate that to be about seven basis points impact on the margin. So, had we not had that reversal, our NIM would have come in at 2.5% for the quarter, which is at the bottom end of that range. answer your question about what gets us higher up in the range I think a lot of it comes down to our success successes and and we're starting to see that and I think it's building momentum on deposit growth from our our digital channel for example and and that you know while there it comes in at a higher price because that's just how you acquire that that type of customer and our success in building those into deeper relationships can have the effect of reducing our cost of funds. And as we're growing the core deposit, then we're able to reduce usage of FHLB borrowings, for example. And that has a higher cost than deposits. So I think a lot of it is our liability strategy. We do have 300 and for the full year of 24, it was 340 million of investments that are rolling off our books, which is earning us about 2%. So you have the benefit of a higher yield, even if it's just sitting in cash at about 300 basis points of yield. I do think that the spread that we're seeing on new loan originations are pretty close to what the market's giving us. So I think a lot of it is our liability strategy, becoming more successful in that liability strategy in the back half of the year, and really honestly setting us up for a good 2025 and 2026. Thank you so much. Appreciate it.

Thank you.

One moment for our next question. Our next question comes from Christopher Maranek with Janie Montgomery Scott. Your line is open.

Hey, thanks. Good morning. Eric, just a quick one for you on the non-accrued interest. So you're going to get that back, but you still have the portion of the loan that's still on non-accrual. Is that correct?

Correct.

Okay. Okay. And then I guess for Jan, you know, can you talk a little bit about sort of the kind of the level of modified loans you have now, or are you not really having many modified loans? You're simply renewing them with a reserve bill and some charge off where appropriate.

Well, I think we have a full menu of options that we're exercising. In some cases, we are doing modifications within the office Portfolio in particular, if you've got a maturity issue, it's generally once in a while we see a payoff, but not that often. I think it's difficult to get financing, certainly from banks. Perhaps private financing is more available for office, but I imagine at a hefty premium. So we are looking at situations where we do have to modify those loans to extend them. I think in other cases we're looking at getting pay downs as part of that process. We're working with each borrower and have been successful so far in providing an avenue for the borrower to continue to stay in the deal and have potential for some upside down the road while minimizing the risk to the bank from ultimate loss perspective, the wild card in all of that being appraisals. We're fortunate that we've projected out, as I mentioned to Catherine earlier, where we are on maturities that are coming up in the portfolio this year and where we will be in a situation where we have an updated appraisal that's required and evaluated those loans within a range for what could be theoretically possible in the charge-off arena.

Great. And all of this is done within sort of the current guidelines on modifying loans that the regulators put in place last year and really that you've used in past cycles too, so it's all consistent.

Yes, absolutely.

And then can you just give us a little more color about how often you're getting more collateral and more cash? I thought your comment on the prepared remarks was really helpful. I just want to drill down further on how often that's happening.

It's happening in more deals than it's not happening in. I think we have instituted cash flow sweeps and accumulated funding on a go-forward basis for office. You really need to be thinking about the cost of re-tenanting in addition to the cost of making payments. So we want to be sweeping cash flow so that we not only have a payment reserve, but we also have a reserve to re-tenant the property. And I think we've been pretty successful with that. In at least three of the large deals that we've worked through, we have had that in place and are currently working through that. We've had paydowns in a number of instances. We've had modifications where we've done an interest-only exception or extension because the borrower has entered into a long-term lease with a credit tenant for substantially all of the space. And rent doesn't commence for six months, so we'll give them six months of making I.O. payments to make the return to amortization consistent with the rent payments. I think we're pretty bespoke in terms of the solutions that we come up with and the circumstances that we're working through.

And as you're getting this collateral cash, you're not seeing defaults occur. So it's not as if you're triggering people throwing keys at you. That seems to be a predominant message this morning.

No, that I think is a situation that banks don't really want to be in. We're not property managers and we're probably not very good at it. It's not our business. So having the borrower stay in with a chance to return some investment to their investors, I think is a good solution for everyone.

Great. Then last question for me just has to do with kind of the existing reserve on office. And if you have maturities as far out as 2028, does the reserve kind of have some lost content on that that loan even though it's not in the near term maturity wall?

What does in terms of the reserve methodology, it'll have a quantitative and a qualitative reserve. The additional overlay that we've been adding to the reserve is really more focused on loans that are on special mention or substandard, where there are additional reserves that we've added based on a probability of default analysis and a loss given default. So I think that's just part of our general CECL methodology. Eric, do you want to? Nope, you got it.

Yeah, I mean, I guess just to put a button on it, you know, we're agnostic as to the maturities of the office loans when we're looking at it from a qualitative perspective, and we're really focused on that internal risk rating for a probability default loss given default.

That's a good point. Great. Thank you for all the background. We greatly appreciate it.

Thank you. Thank you. Thank you.

Thank you. This concludes the question and answer session. I would now like to turn it back to Susan Reel, President and CEO, for closing remarks.

We appreciate your questions and you taking the time to join us on the call. We look forward to meeting with you again next quarter. Thank you.

This concludes today's conference call.

Thank you for participating. You may now disconnect. Thank you. Thank you. you Thank you. Thank you.

Thank you.

Good day, and thank you for standing by. Welcome to the Eagle Bancorp Inc. First Quarter 2024 Earnings Conference Call. At this time, all participants are in a listen-only mode. After the speaker's presentation, there will be a question and answer session. To ask a question during the session, you will need to press star 1-1 on your telephone. You will then hear an automated message advising your hand is raised. To withdraw your question, please press star 1-1 again. Please be advised that today's conference is being recorded. I would now like to hand the conference over to your speaker today, Eric Newell, Chief Financial Officer of Eagle Bancorp, Inc. Please go ahead.

Good morning. This is Eric Newell, Chief Financial Officer of Eagle Bancorp. Before we begin the presentation, I would like to remind everyone that some of the comments made during this call are forward-looking statements. We cannot make any promises about future performance and caution you not to place undue reliance on these forward-looking statements. Our Form 10-K for the 2023 fiscal year and current reports on Form 8-K, including the earnings presentation slides, identify risk factors that could cause the company's actual results to differ materially from those projected in any forward-looking statements made this morning, which speak only as of today. Eagle Bancorp, does not undertake to update any forward-looking statements as a result of new information or future events or developments unless required by law. This morning's commentary will include non-GAAP financial information. The earnings release, which is posted in the investor relations section of our website and filed with the SEC, contains reconciliations of this information to the most directly comparable GAAP information. Our periodic reports are available from the company, online at our website, or on the SEC's website. With me today is our President and CEO, Susan Riehl, our Chief Credit Officer, Jan Williams, and our Bank Chief Financial Officer, Charles Lovingston. I would now like to turn it over to Susan.

Thank you, Eric. Good morning, everyone. The management team and I have worked through the first quarter to continue executing on our strategies that I discussed on our last earnings call in January. I will update you on these in a moment. But first, while our first quarter results reflect continued stability in pre-provisioned net revenue from the fourth quarter, net income was impacted by a loss recognized in our office portfolio. As Eric and Jan will review in more detail, the quarter's net income was impacted by a charge-off on a central business district office relationship. We are continuing to be proactive in identifying and addressing challenges. Eric will discuss how our allowance for credit losses is evolving, informed by more timely information about our markets. We've been proactive with our customers that have maturities upcoming to address the credit posture of Eagle Bank. The challenges of the first quarter demonstrated the benefits of the company's prudent approach to capital preservation. Our common equity tier one ratio at March 31, excuse me, stood at 13.8%. Based on December 31 capital ratio, Eagle's capital levels are in the top quartile of banks greater than $10 billion in total assets. we are highly confident that our focus on preserving and growing pre-provisioned net revenue and our strong level of capital will allow us to work through our office portfolio challenges. The team has been hard at work during the quarter on executing on our strategies. Last quarter, I mentioned our strategy to diversify our deposit portfolio. To that end, last year, we introduced our direct banking channel, as a soft launch. We've expanded that to our local markets in the first quarter and just two weeks ago started to market more widely outside of our footprint. The early results are promising. Over the last six months with our deposit promotion strategies, we've opened 558 new relationships through all of our acquisition channels, including our new digital channel. Most of these customers are new to Eagle, and our teams have been developing strategies to cross-sell these customers into other products to deepen the relationships. During the quarter, we also onboarded a new team that has developed and built expatriate banking programs at their former organizations. Once up and running, we expect this line of business to nicely augment our deposit gathering efforts. Another important strategy is the growth of CNI loans. This includes expanding the breadth and depth of services offered by our treasury management business to better support the growth of CNI loans. Our CNI pipelines are growing as we are seeing more activity in our government contracting and education segments. Our government contracting team was a source of revenue growth in the first quarter. and we continue to win new relationships in our charter school segment where we are establishing a strong presence. In late February, we announced the July 2024 retirement of Lindsey Raume, who leads the CNI team. I am excited for Lindsey on his next chapter and appreciate his contributions to Eagle Bank. We expect to have identified a new leader later this spring. While I am disappointed at the quarterly result, I am excited about the future. Eagle Bank was built on the premise of serving commercial real estate investors and commercial business customers in the metropolitan area around Washington, DC. Our expertise allows us to better partner with our customers through challenges. In combination with the new initiatives just discussed, we remain committed to our customers providing them concierge service through our relationship first culture. As we work through the cycle of credit, our strategies and focus will also be on growing pre-provision net revenue through growth of net interest income and fee income. Our objective is to have a strong foundation and be well positioned for sustainable growth with improved and consistent profitability regardless of the interest rate environment. I am confident that we've identified the actions needed to set us up for continued success. With that, I'll hand it over to Eric.

Thanks, Susan. We reported a net loss for the quarter totaling $338,000, or a loss of a penny per diluted share. Driving the loss in the quarter was the $35.2 million provision for credit losses in the quarter. While net charge-offs totaled $21.6 million, The allowance for credit losses increased to $99.7 million at March 31 from $85.9 million at December 31. The resulting coverage to the ACL to total loans increased to 1.25% at March 31 from 1.08% at December 31. In our earnings release and deck, we are disclosing the ACL attributed to our performing office loan portfolio. The ACL coverage to performing office loans is 3.67% at March 31, increasing from 1.91% at December 31. Office loans that are rated substandard have an ACL nearing 15%, reflecting new information we've received through appraisals on office properties. While Jan will touch on it more, the methodology for the ACL relating to office loans has been designed to incorporate new information as it becomes available. We remain focused on comprehensively considering risks as we establish the ACO. With the information available to us at March 31, we believe the ACO is appropriate. Inputs relating to office loans are dependent on a data set that has limited information on recent evaluations And so, as price discovery continues, we may see changes to the ACL associated with this portfolio. Notwithstanding the higher provision expense, pre-provision net revenue remained relatively flat in the quarter at $38.3 million from $38.8 million in the length period, reflecting the benefits of our recent strategic initiatives. Net interest income before provision totaled $74.7 million in the first quarter, increasing from $73 million in the fourth quarter. NIM in the first quarter was 2.43%, declining two basis points from the fourth quarter. While the cost from interest-bearing liabilities increased, early in the quarter, when market rates had fallen, we took some opportunities to reduce rates paid on certain deposit types which drove an improvement of four basis points in our savings and money market rates. I would note, while period and deposit balances showed a seasonal decline due to tax payments, the average balance of total deposits increased by 190 million in the first quarter from the quarter ending December 31, and deposits increased one billion, or 14%, from March 31 last year. Non-interest expense totaled 40 million increasing 2.9 million from the previous quarter. Seasonal increases in salaries and benefits were only a portion of the driver of the increase, with the majority attributed to a reversal of incentive compensation in the fourth quarter that did not reoccur in the first quarter. For the comparable period in 2023, salaries declined 2.4 million attributed to lower incentive accruals in 2024. FDIC insurance expense increased reflecting in part our strategy to use modifications on portions of our loan portfolio, which increases our assessment. During the quarter, we had relatively flat loan growth, with loans up $26 million, driven by existing construction loans funding at quarter end. In our quarterly investor deck, along with earnings, we updated our view for the remainder of 2024 performance. We provided the components of pre-provision net revenue and the effective tax rate, Our view of PPNR for the full year remains largely unchanged from what we communicated in January 2024. We augmented our disclosure this quarter in the investor deck on our office portfolio on pages 17 and 18. Our 2024 expectations mirror Susan's comments on the strategic goals. We do not model any changes to interest rates in our forecasting, but expect that betas on our deposits have generally flattened. Of the 112.5 million of loan originations in the quarter, we had a weighted average rate of 7.56%. Lastly, capital remains a core strength of the company. Our tangible common equity ratio at quarter end was 10.03%, which was impacted by higher interest rates and its impact on the AOCI. Our consolidated CET1 ratio is 13.8% at March 31. Senior management has been evaluating our options as it pertains to our subordinated debt maturity in September. Key factors as we consider those options include capital deployment opportunities, the interest rate environment, and market conditions. Jan?

Thank you, Eric. As mentioned, we recognized a loss on one central business district office relationship during the quarter. It's important to note that the loan was current and accruing as we entered the quarter, But with nearing maturity and as a standard practice, we ordered an appraisal. The appraisal had a cap rate of 8.5% and a discount rate of 10%, rates materially higher than other recent appraisals we've seen on office properties. At March 31, we individually evaluated the loan and charged off the collateral deficiency after cost of sales as well as reversed the $522,000 of collected interest from interest income during the quarter. To date, we've seen appraisals as a source of charge-offs rather than cash flows from underlying properties. The subject relationship is the largest we have in our central business district office portfolio. For the remainder of 2024, there are no other central business district office loans maturing which would result in an updated appraisal. Our expectation is that price discovery will continue in the Central Business District and make appraisals more predictable going forward. It's important to note that we believe Central Business District office is not indicative of our total office portfolio, and our office portfolio is not indicative of our income-producing CRE portfolio. On page 17 of our earnings presentation, we visualized the change of our internal risk ratings for office and non-office income producing CRE. Office loans weighted average risk rating at March 31 was 4,500 compared to 4,600 at December 31 and 3,700 at March 31 last year. The most severe risk rating we have for loans is 9,000. While the loss recognition is disappointing, it's not entirely unexpected. We expect and are preparing for additional losses recognized through the cycle. We've been working as a team to identify anticipated losses through our ACL. We're now at 1.25% of total loans, an increase from 1.08% of total loans at December 31. As data and information emerge that helps us inform our ACL methodologies, we will incorporate as deemed appropriate. To emphasize what Eric previously mentioned, and as we illustrate in our earnings presentation, we have significant loss-absorbing capabilities for expected and unexpected losses in taking into account our ACL and CET1 capital. We've also enhanced our office disclosure to include maturities. We are actively reviewing all CRE loans with maturities over the course of the next 18 months. and taking action where appropriate to mitigate maturity risks. Such mitigation action may include cash flow sweeps, pay down requirements in return for extensions, enhanced guarantor support, payment reserves, and additional collateral. Thus far, one of the most significant risks we have seen is the risk associated with office appraisals. and the wide discrepancies in valuation over relatively short periods of time, largely as a result of differing perspectives on discount rates and cap rates for office assets, which have been somewhat unpredictable due to ongoing price discovery and market rates. We are creating solutions for our clients as well. We've designed a bespoke evaluation process with our office portfolio maturities, and our goal is to have a mutually acceptable solution for our client, as well as an improved credit posture for the bank. Our solutions to date have included our borrowers keeping control of their properties. We have worked with our borrowers whenever possible to collaboratively sell assets and pay off associated debt, provide pay downs and interest only periods, bridging rent commencement on new leases, provide extensions on existing performing debt, and reposition property to residential use. Each resolution is unique to the asset under evaluation. Total classified loans increased 26 million to 361.8 million at March 31st, and total criticized loans increased 84.3 million to 627.1 million at March 31. We noted in our disclosure on page 20 of our earnings presentation that 85% of classified and criticized loans are performing at March 31st. Of the total increase in special mention loans, income producing CRE was $47.7 million, of which $10 million was office, and CNI was $10.7 million. Non-performing loans increased to $91.5 million at March 31, from 65.5 million at December 31, with the aforementioned office loan migrating into non-performing. NPAs were 92.3 million, which was 79 points of total assets. Loans 30 to 89 days past due were 31.1 million, up from 13.6 million at the end of the prior quarter. The increase was due to two loans. One has been brought current and we have assessed the other as posing little risk of loss, as it's a residential construction project for which we receive paydowns as units are sold, and there are more than sufficient units to satisfy the debt. With that, I'll hand it back to Susan for a short wrap-up. Susan?

Thanks, Jan. I've previously said our team showed its tenacity, client focus, and perseverance over the last year. This quarter and this year are no different. We are committed to our continued heightened surveillance of and our engagement with our office portfolio. Our just over 25 years as a commercial lender in this market gives us the expertise to work with our clients challenged by higher interest rates. Our strong levels of capital give us the ability to be flexible and serve our customers and communities for another 25 years. Our strategies are intended to drive growth in pre-provision net revenue, which in turn supports returns on assets and equity that can be invested in products and services designed for our customers and our communities. while providing appropriate returns on capital for our shareholders. In closing, our senior management team and I would like to thank our employees who work hard every day to make Eagle a success and the strong partnerships we've made with our customers and will make with our future customers. With that, I will now open it up for questions.

As a reminder, to ask a question, please press star 1-1 on your telephone. and wait for your name to be announced. To withdraw your question, please press star 11 again.

Please stand by while we compile the Q&A roster. Our first question comes from Casey Whitman with Piper Sandler.

Your line is open.

Hey, good morning. Hi, Casey. Good morning. So for the one large office loan where you had to get a reappraisal, can you address the size of that loan and the specific amount of net charge-ups you took on it this quarter?

Yeah, it was a $48 million loan relationship. The project itself was 63% leased, which was the same as the appraisal date 15 months ago. We keep current appraisals on these loans. The decline in value of the property over a 15-month period was pretty close to 50%, which pushed it into an area where we had a partial charge-off on it, about $20 million. Okay.

And so the remaining $28 million is in non-accruals right now?

That's correct. Okay.

Was it already in special mention or substandard at year end?

Yes.

Okay. All right. And then given the $10 million average size of your office, I think you said this was the biggest one in the central business district. But do you have any others sort of of this size in some of the other markets or is it safe to say that this was, you know, one of your largest across the whole market?

There are other larger loans in other geographic areas Montgomery County there are a couple of large loans Downtown Bethesda, I think we've been successful in those suburban markets and Haven't seen the issues hit as heavily as they have in terms of value degradation through appraisals in the Central Business District. We have one other, a total of four other loans in the Central Business District, total of $110 million. There is one of size, about 35, 36 million, that comes up for renewal in 2028, so it's pretty far down the road. remainder of 2024, there's nothing. There's one small loan of about a million dollars that hits in 2025. So it's pretty well split up and matures over a fairly stratified schedule over the next five years or so.

I appreciate that. I'll just ask one more, switching gears. Eric, just can you walk us through how much of that drop in non-deferring this quarter you would attribute to seasonality? And then maybe just some comments around where ultimately you think non-deferring as a percentage is going to land for EGLE.

Yeah, this quarter I would attribute the majority of the drop at the period end due to seasonal tax payments that our customers have. I would note, again, I had it in my prepared comments, but the average balance during the quarter was $190 million greater than the previous quarter. At March 31, I think that takes our non-interest-bearing accounts to about 22% of deposits. I would say that our goal is to obviously grow that. Our strategic objectives that Susan talked about enhancing our deposit franchise and bringing in more low-cost deposits and operating accounts through all of our acquisition channels, but particularly in the commercial segment. I would say our goal, our longer-term goal, would be to have non-interest total deposits of around 30% to 35%. Okay.

Thank you for taking my questions. I'll let someone else jump on.

Thank you. Thank you. One moment for our next question. Our next question comes from Catherine Mueller with KBW. Your line is open.

Thanks. Good morning. Maybe just a follow-up on a credit. I know it's hard because you've got these appraisals coming in and the values are all over the place, but as you look at what you've currently got in credit side classified and what's maybe maturing over the rest of this year, and that slide was really helpful. Do you have a range of where you feel like it would be safe to model where the reserve ratio could go? And that might be hard because maybe this is more coming in charge-offs versus reserve builds from what we saw this quarter, but just kind of any any range, reasonable range of what you think kind of provisioning or the reserve bill could be this year would be really helpful.

Well, today, Catherine, we do think our ACL coverage is adequate for the risk that we have and will continue to incorporate new market data into our provision approach. And we're looking at our forecast on ACL coverage at the end of 2024 to be between 135 and 145. of total loans. Our credit losses on office has really been based on appraisal risk and price discovery in that area is still pretty thin. Pretty much everything that's transacted has been a distressed or forced sale, so it's hard to know exactly where things will settle out that in the appraisal. They're really all over the place, but based on what we know today, I could give you my thoughts on a ballpark range for charge-offs for the rest of the year. I would estimate somewhere between 20 and 40 million for the remainder of the year.

Okay, great. That's helpful to kind of put the range on it. And you mentioned the value. in the central business district office loan was about 50%. Again, I know it's a range, but how are values or appraisals different in some of your other markets like Montgomery County or Bethesda? I'm assuming it's not that much of a decline. Just any kind of color you can give them what you're seeing in those appraisals.

It has not been as severe in Bethesda. Other areas, and even within the CBD, I don't think it's been as severe as what we saw in the most recent appraisal. I think in some instances, because there aren't really any market trades going on out there right now, the bid and ask are too far apart for there to be a market transaction. What we're seeing are transactions that are at distressed levels in the CBD, Some appraisers are interpreting to be the market is only distressed markets. And so they are using those higher factors for discounting and for cap rates. It has not happened in other markets to that level. I'm seeing a range of cap rates from 7% to I've seen as high as 9.5% on discounting. office properties. I'm seeing discount rates that have been anywhere from 7% to 10.5%. So there's a pretty wide range out there, and I'm very much appreciative of the fact that we're not in a must-appraise situation in the CBD for a while. I do think there's been some erosion in the suburban properties, but not nearly at the A properties and trophy properties are not seeing the same level. I think we're, for the remainder of the year, have gone through everything that's coming up over the year and have given it kind of in that ballpark number. I gave you our best estimate of what could move for the rest of the year.

Okay. Very helpful. Thank you so much, Jan. And maybe one question just on the margin. You reiterated your outlook for the margin to be 250 to 270 for the year. Of course, it, you know, it came in lower this quarter, but I know some of that was from that, um, the interest reversal. So what, what gets your margin? Um, I mean, it feels like the low end of that range is kind of safe is the safe place to be, but, but what gets the margin towards the mid to high end of that range? Does it take rate cuts or there are things that you're doing just within your balance sheet that that you think can push that higher?

Yeah, no, I appreciate the question. And on that note, on the interest reversal, the $522,000 that Jan mentioned, we estimate that to be about seven basis points impact on the margin. So, had we not had that reversal, our NIM would have come in at 2.5% for the quarter, which is at the bottom end of that range. answer your question about what gets us higher up in the range I think a lot of it comes down to our success successes and and we're starting to see that and I think it's building momentum on deposit growth from our our digital channel for example and and that you know while there it comes in at a higher price because that's just how you acquire that that type of customer and our success in building those into deeper relationships can have the effect of reducing our cost of funds. And as we're growing the core deposit, then we're able to reduce usage of FHLB borrowings, for example. and that has a higher cost than deposits. So I think a lot of it is our liability strategy. We do have 300 and for the full year of 24, it was 340 million of investments that are rolling off our books, which is earning us about 2%. So you have the benefit of a higher yield, even if it's just sitting in cash at about 300 basis points of yield. I do think that the spread that we're seeing on new loan originations are pretty close to what the market's giving us. So I think a lot of it is our liability strategy, getting success, becoming more successful in that liability strategy in the back half of the year, and really honestly setting us up for a good 2025 and 2026. Thank you so much. Appreciate it.

Thank you.

One moment for our next question. Our next question comes from Christopher Maranek with Janie Montgomery Scott. Your line is open.

Hey, thanks. Good morning. Eric, just a quick one for you on the non-accrued interest. So you're going to get that back, but you still have the portion of the loan that's still on non-accrual. Is that correct?

Correct.

Okay. Okay. And then I guess for Jan, you know, can you talk a little bit about sort of the kind of the level of modified loans you have now, or are you not really having many modified loans? You're simply renewing them with the reserve bill and some charge-off where appropriate.

Well, I think we have a full menu of options that we're exercising. In some cases, we are doing modifications within the office contract. Portfolio in particular, if you've got a maturity issue, it's generally once in a while we see a payoff, but not that often. I think it's difficult to get financing, certainly from banks. Perhaps private financing is more available for office, but I imagine at a hefty premium. So we are looking at situations where we do have to modify those loans to extend them. I think in other cases we're looking at getting pay downs as part of that process. We're working with each borrower and have been successful so far in providing an avenue for the borrower to continue to stay in the deal and have potential for some upside down the road while minimizing the risk to the bank from ultimate loss perspective, the wild card in all of that being appraisals. We're fortunate that we've projected out, as I mentioned to Catherine earlier, where we are on maturities that are coming up in the portfolio this year and where we will be in a situation where we have an updated appraisal that's required and evaluated those loans within a range for what could be theoretically possible in the charge-off arena.

Great. And, you know, all of this is done within sort of the current guidelines on modifying loans that the regulators put in place last year and really that you've used in past cycles too, so it's all consistent.

Yes, absolutely.

And then can you just give us a little more color about how often you're getting more collateral and more cash? I thought your comment on the prepared remarks was really helpful. I just want to drill down further on how often that's happening.

It's happening in more deals than it's not happening in. I think we have instituted cash flow sweeps and accumulated funding on a go-forward basis for office. You really need to be thinking about the cost of re-tenanting in addition to the cost of making payments. So we want to be sweeping cash flow so that we not only have a payment reserve, but we also have a reserve to re-tenant the property. And I think we've been pretty successful with that. In at least three of the large deals that we've worked through, we have had that in place and are currently working through that. We've had paydowns in a number of instances. We've had modifications where we've done an interest-only exception or extension because the borrower has entered into a long-term lease with a credit tenant for substantially all of the space. And rent doesn't commence for six months, so we'll give them six months of making I.O. payments to make the return to amortization consistent with the rent payments. I think we're pretty bespoke in terms of the solutions that we come up with and the circumstances that we're working through.

And as you're getting this collateral cash, you're not seeing defaults occur. So it's not as if you're triggering people throwing keys at you. That seems to be a predominant message this morning.

No, that I think is a situation that banks don't really want to be in. We're not property managers and we're probably not very good at it. It's not our business. So having the borrower stay in with a chance to return some investment to their investors, I think is a good solution for everyone.

Great, then last question for me just has to do with kind of the existing reserve on office. And if you have maturities as far out as 2028, does the reserve kind of have some lost content on that that loan even though it's not in the near term maturity wall?

What does in terms of the reserve methodology, it'll have a quantitative and a qualitative reserve. The additional overlay that we've been adding to the reserve is really more focused on loans that are on special mention or substandard, where there are additional reserves that we've added based on a probability of default analysis and a loss given default. So I think that's just part of our general CECL methodology. Eric, do you want to? No, you got it.

Yeah, I mean, I guess just to put a button on it, you know, we're agnostic as to the maturities of the office loans when we're looking at it from a qualitative perspective, and we're really focused on that internal risk rating for a probability default loss given default.

That's a good point. Great. Thank you for all the background. We greatly appreciate it.

Thank you. Thank you. Thank you.

Thank you. This concludes the question and answer session. I would now like to turn it back to Susan Reel, President and CEO, for closing remarks.

We appreciate your questions and you taking the time to join us on the call. We look forward to meeting with you again next quarter. Thank you.

This concludes today's conference call. Thank you for participating. You may now disconnect.