Everbridge, Inc.

Good day, and welcome to the Everbridge Fourth Quarter Earnings Conference Call. All participants will be in listen-only mode. Should you need assistance, please signal a conference specialist by pressing the star key followed by zero. After today's presentation, there will be an opportunity to ask questions. To ask a question, you may press star, then one on your touchtone phone. To withdraw your question, please press star, then two. Please note, this event is being recorded. I would now like to turn the conference over to Joshua Young. Please go ahead. Thank you, Gary.

Good afternoon and welcome to Everbridge's fourth quarter and full year 2020 earnings conference call. My name is Joshua Young, Vice President of Investor Relations for Everbridge. With me on today's call are Jamie Ellerson, Chairman of the Board, David Meredith, CEO, and Patrick Brickley, Senior Vice President and Chief Financial Officer. After the market closed, we issued our earnings release, which can be accessed on the Investor Relations section of our website at ir.everbridge.com. This call is being recorded, and a replay of the teleconference will be available on our IR website at the conclusion of today's event. During today's call, we will make forward-looking statements regarding future events or the financial performance of the company that involve certain risks and uncertainties. The company's actual results may differ materially from from the projections described in such statements. Factors that might cause such differences include, but are not limited to, those discussed in our forms 10Q and 10K, as well as other subsequent filings with the FCC. Information provided on today's call reflects our perspective only as of today, February 18th, and should not be considered representative of our views as of any other subsequent date. We explicitly disclaim any obligation to update any forward-looking statements or our outlook. Also, during today's call, we will refer to certain non-GAAP financial measures. A reconciliation of our GAAP to non-GAAP financial measures is included in our press release. With that, let me turn the call over to Jamie to begin our prepared remarks. Jamie.

Thanks, Joshua, and thanks to all of you for joining us today. I'll keep my comments brief because I know that David and Patrick have a lot of highlights to share regarding a record year with numerous customer wins and accomplishments. But before I begin, I feel compelled to acknowledge the freezing temperatures and widespread power outages facing Texas and other states across the country. Our CEM platform is purpose-built for these crises, and our teams are actively supporting our clients across this region, assisting with hospital evacuations, supporting state and local governments with their communication of critical information on shelters and providing wellness checks for residents, Those helping businesses and their IT teams conduct proactive and preventative measures in advance of power shutdowns. We have hundreds of public and private customers across this region and are reaching out with our continued support. Now, looking at our results, our fourth quarter was a solid finish to what was an exceptional year for Everbridge. Our execution was excellent during a time that was turbulent and unpredictable. During the year, we were able to exceed our outlook and increase our guidance every single quarter. I'm particularly proud of the agility of our team demonstrated in quickly developing innovative new solutions on our CEM platform to help customers, such as contact tracing, return to work, and vaccine distribution. These solutions are extensions of our CEM platform and help customers to identify, manage, and respond to new threats against their people, assets, and processes. David will speak more about these solutions later in the call. We ended the year with a record revenue beat, reporting revenue of $271.1 million, up 35% from a year ago, and adjusted EBITDA for the year, growing at 56%. Our scale and robustness is also reflected in the number of interactions we delivered in 2020, 5 billion, up more than 40% from last year. More importantly, we achieved these results while continuing to invest in the long-term growth of our business and making key investments in our people, processes, and products. And just as important, through David and Patrick's leadership, the team delivered very strong adjusted EBITDA and cash flow. We have continued to expand our sales reach, not just with a growing sales organization, but also by engaging key partners that extend the Everbridge value proposition to a far greater audience than we can accomplish on our own. We are meaningfully investing in our solutions, expanding what is already the most comprehensive offering for critical event management with new applications, new created data sources, and new use cases. As a result, we're better positioned than ever before to lead the critical event management market and deliver attractive growth in the multi-billion dollar opportunity that lies ahead of us. 2020 has demonstrated how the Everbridge team can adapt CEM to solve any critical event, even a black swan event like COVID that literally affects every organization and person on the planet. And our ability to successfully address these enormous challenges begins with our management team led by David and Patrick. As I transitioned from executive chairman to non-employee chairman of the board, which was completed in January of this year, I'm confident in David's leadership and and I'm excited for our team on what the future holds ahead. Even though I'm no longer in an operating role, I remain committed to Everbridge, our employees, customers, and shareholders. Now I'll pass the call over to David to provide the details of our fourth quarter and full year. David?