5/1/2024

speaker
Operator
Conference Operator

Thank you for standing by and welcome to the Extreme Network's third quarter fiscal year 2024 financial results. At this time, all participants are in listen-only mode. After the speaker's presentation, there will be a question and answer session. To ask a question during this session, you'll need to press star 1-1 on your telephone. If your question has been answered and you'd like to remove yourself from the queue, simply press star 1-1 again. As a reminder, today's program is being recorded. And now I'd like to introduce your host for today's program, Mr. Stan Kovler, Vice President of Corporate Strategy and Investor Relations. Please go ahead, sir.

speaker
Stan Kovler
Vice President of Corporate Development and Investor Relations

Thank you, operator. Good morning and welcome to the Xtreme Network's third quarter 2024 earnings conference call. I'm Stan Kovler, Vice President of Corporate Development and Investor Relations. With me today are Xtreme's President and CEO, Ed Meyer-Kors, and EVP and CFO, Kevin Rhodes, we just distributed a press release and filed an 8K, detailing Extreme Network's financial results for the quarter. For your convenience, a copy of the press release, which includes our gaps and non-gap reconciliations, is available in the investor relations section of our website at extremenetworks.com, along with our earnings presentation. Today's call and our discussion may include certain forward-looking statements based on our current expectations about Extreme's future business, financial, and operational results, growth expectations, and strategies. All financial disclosures on this call will be on a non-GAAP basis unless stated otherwise. We caution you not to put undue reliance on these forward-looking statements, as they involve risks and uncertainties. They can cause actual results to differ materially from those anticipated by these statements. These risks are described in our risk factors in the 10-K report for the period end of June 30, 2023, and subsequent 10-Q reports filed with the SEC. Any forward-looking statements made on this call reflect our analysis as of today, and we have no plans or duty to update them except as required by law. Following our prepared remarks, we will take questions. And now I will turn the call over to Xtreme's President and CEO, Ed Meyerfield.

speaker
Ed Meyerkord
President and Chief Executive Officer

Thank you, Stan, and thank you all for joining us this morning. Our results were in line to slightly better than our third quarter outlook. Highlights from Q3 include Net new logo bookings grew double digits globally with particular strength in the U.S. market. Our SaaS ARR grew by 38% year over year as we continue to deliver on our value proposition of flexibility and simplicity with our one network, one cloud strategy. And we were successful in reducing channel inventory at the high end of our $40 to $50 million range, bringing us closer to channel normalization. As expected, we're calling for meaningful sequential revenue growth heading into our fiscal fourth quarter, but note that industry-wide customer and channel digestion will continue to create a drag on normalized bookings and revenue. Customers and channel partners continue to work through purchases and orders, and we expect demand normalization during the second half of calendar 24. The expected sequential growth in revenue and bookings will help us return to solid profitability and cash flow generation during the fourth quarter. Our funnel of opportunities is up from the prior quarter. We anticipate that the upcoming stage of growth will be driven by an increasing number of deals that exceed a million dollars as we continue to move up market. Last week, we hosted our annual Connect User Conference in Fort Worth, Texas. It was oversubscribed and our biggest event yet, with about 19% growth in customer attendees from a year ago. The event focused on the intersection of networking, security, and AI, and we made several announcements relative to those topics. We demonstrated Extreme Cloud Universal's ETNA, the first network security offering to integrate network application and device security within a single solution. By combining CloudNAC and ZTNA into a single easy-to-use SaaS offering, we help customers ensure unified observability, frictionless user experiences, and a consistent security policy for applications and devices. As the VPN market transitions to ZTNA, The proliferation of individual applications, each with their own policy and dashboard, is adding complexity and expense for enterprise customers. A vice president of one of our multibillion-dollar channel partners joined us on the main stage at Connect and said, the identity-focused approach with a common policy engine is a game changer. This was further evidenced by the PAC breakout sessions at Connect, where discussions on zero trust drew standing-room-only crowds. When added to our unique enterprise fabric, this allows us to present a highly differentiated security value proposition to enterprise customers. We also increase the scale of our fabric solution to extend fabric over SD-WAN, broadening the reach from the data center to branch. Customers love our fabric because it's simple to deploy, highly resilient, makes it easy to segment the network, which dramatically minimizes the blast radius and exposure of cyber attacks. We expect the broadening of our security offerings to drive significant traction for our business with growth opportunities across our top verticals, such as higher education, healthcare, retail, manufacturing, transportation, logistics, et cetera. Our customers and partners also reacted very favorably to Xtreme Labs, a dynamic ecosystem where creativity, collaboration, cutting edge technology converge to fuel innovation of early stage technologies. We provided a tech preview of AI Expert, a generative AI solution that delivers substantial optimizations and cost savings in the design, deployment, and management of enterprise networking and security. Finally, we announced that we are the first vendor to allow Wi-Fi 6E customers such as the San Francisco Giants, Cedar Fair, and BYU to unlock outdoor six gigahertz spectrum to experience faster speeds, increased range of coverage, and expanded capacity for outdoor connectivity. There was a lot of discussion at Connect about industry M&A and the disruption that it's causing. We fielded lots of questions about Cisco diversifying away from network and customers' fatigue with the cost, complexity, and lack of flexibility that comes with doing business with them. As it relates to HPE's acquisition of Juniper, most questions focused on risk and how to protect their technology investments. Customers are worried and don't have a clear view of technology roadmaps or the potential negative impact the integration may have down the line. We feel confident Xtreme's pure play focus on secure network and finding new ways to deliver better outcomes for our customers will remain a competitive advantage. We were named as a leader in the Gartner MQ for the sixth consecutive time. Once again, Cisco moved down in vision and execution, and customers are taking notice. Turning to new wins, we had a strong quarter in higher education. We won Washington University and St. Louis, one of the country's top universities, which selected Xtreme to modernize its networking infrastructure, displacing Cisco. Xtreme's fabric solutions will help the university create a simple, scalable, and secure network across the campus. And with Extreme Cloud IQ, WashU will be able to manage its entire network, including third-party applications, third-party devices. In EMEA, spending remained challenging across many of our largest verticals, and revenue is impacted by channel digestion. However, we continued our success in winning international sports venues, such as Borussia Dortmund, which is one of the largest football clubs in Germany. They're deploying Wi-Fi 6E fabric, extreme analytics across the stadium to create next-gen experiences like in-seat concessions, AR, VR, and biometrics. In Asia Pacific, booking trends have been stable for a number of quarters, and we're seeing success, particularly in the hospitality sector, where we've added multiple new logos across Asia. In the quarter, we also display Cisco with several major customers, including Korean Airlines, a 30-year customer. We're deploying across 250 of their sites worldwide, including their global headquarters in Seoul. Our new go-to-market initiatives are helping us grow and gain share as well. We grew our MSP partner base to 23 during the quarter, with many more in queue. The vast majority of MSP revenue is net new logos. Our MSP footprint is expanding as partners appreciate the simplicity of one cloud, the flexibility of our unified hardware, and our unique consumption billing model. We make it simple for these service providers to deliver seamless, high-quality networking experiences. As we contemplate our recovery, we're encouraged by our funnel and believe that customers' demand for our solutions will continue to improve, and we expect a resumption of growth to follow into fiscal 25. And with that, I'd like to turn the call over to our CFO, Kevin Rose, to walk us through the results and guidance.

speaker
Kevin Rhodes
EVP and Chief Financial Officer

Kevin, are you there? Sorry about that. I was on mute.

speaker
Kevin Rhodes
EVP and Chief Financial Officer

I apologize. All right. So thanks, Ed. Sorry about that. And let me get into our results. So our results were in line and slightly ahead of our outlook. As we expected entering the quarter, we worked through a significant amount of channel and customer digestion. The overall channel inventory reduction was at the high end of our $40 to $50 million estimates. We believe this will position us for a return to normalized growth, which will be better aligned to customer demand trends. We also took proactive action at the end of the quarter to right-size our costs, which will enable us to generate profitability again, while continuing to support our strategic and product initiatives. Let me get into some of the numbers. Revenue of $211 million declined sequentially during the quarter, primarily due to the market dynamics impacting our industry and was slightly above our forecast. Product revenue of $106 million reflected the previously mentioned channel digestion along with elongated sales cycles, which are also impacting the networking industry. These trends are relatively consistent across both switching and wireless products. The pricing discount rates on product orders was largely intact with prior quarters and our product backlog was once again at a normalized level and within our expected range. Looking back over the last several quarters, our subscription revenue has been a great success story for us. Since the acquisition of Arrowhive in 2019, we've gone from annualized revenue of $40 million to $162 million per year. As our business has shifted to cloud management, it's important to take both product trends and our recurring subscription and support revenue into account, as this is what customers are buying from Xtreme. We expect the strong growth of SaaS ARR to continue. Overall, bookings, and most notably product bookings, were well above our revenue in the quarter. On a vertical basis, our education business grew double digits year over year, led by higher ed. and our K-12 business was in line with our expectations. On a year-over-year basis, healthcare was up double digits, and we saw sequential growth in retail, service provider, and sports and entertainment, all of which grew double digits. Even in this challenging environment, Xtreme is still gaining share by attracting and winning new customers. SAS ARR and recurring revenue was once again a bright spot in the quarter. up 38% year-over-year, driven by the strength of our renewals and activations of previously shipped products. Subscription deferred revenue was up 29% year-over-year to $258 million. Total subscription and support revenue was $105 million, up 14% year-over-year. This growth was largely driven by the strength of cloud subscription revenue. Based on our current outlook, we expect recurring revenue to account for approximately 35% of full year fiscal 2024 revenue. The growth of cloud subscriptions and support drove the total deferred revenue to $558 million, up 20% year over year. Gross margin was 57.6%, down 490 basis points in the prior quarter and 150 basis points compared to a year ago quarter. Our fixed overhead costs were impacted by reduced product revenue, and we incurred an additional $7.5 million of excess raw material costs in the quarter. This occurred as we transitioned one of our primary original design manufacturers out of China and into Vietnam. Without this cost, we would have achieved 61.2% margins in the quarter. We currently expect gross margins to recover back above 60% in the fourth quarter. Our third quarter operating expenses were $147 million, up 3% from the year-ago quarter. During the quarter, we did take action to optimize our expense structure to the level of revenue we expect to achieve, including getting back to operating profitability in the fourth quarter and into fiscal year 2025. On a run rate basis, we took out approximately $35 to $40 million of annualized expenses. which will help us drive operating leverage as revenue recovers. The operating margin in the third quarter was a loss of 12.2%, down from a profit margin of 14.8% last quarter, and from a profit margin of 15.6% in the year-ago quarter. All in, third quarter non-GAAP loss per share was 19 cents, and in line with our outlook. This compares to earnings per share of 24 cents in the second quarter in earnings per share of 29 cents in the year-ago quarter. We ended the quarter with $151 million of cash and net debt of $42 million. The $74 million usage of free cash flow in the quarter was due to the lower revenue and use of working capital for purchases of raw materials and finished goods inventory based on prior year of purchase commitments. We expect a recovery in cash flow as revenue recovers in the fourth quarter and component purchases become more balanced with normalized sell-through rates. Now turning to guidance. Heading into the fourth quarter, we are expecting improved sequential revenue growth based on our funnel and the seasonality of our business, led by our education vertical. We believe the recovery in revenue and earnings will also drive a recovery in cash flow. However, we are taking a cautious tone to guidance at this time. For the fourth quarter, we expect guidance as follows. Revenue to be in a range of $250 million to $260 million. Gross margin to be in a range of 61.6 to 63.6%. Operating margin to be in a range of 9 to 11.5%. And earnings per share to be in a range of 11 to 15 cents. That's based on fully diluted share count to be expected around 131 million shares. For the full year 2024, we expect as follows. Revenue to be in a range of $1,110,500,000 to $1,120,500,000. Non-GAAP gross margin to be in a range of 60.9% to 61.4%. Operating margin to be in a range of 9.3% to 9.9%. And earnings per share to be in a range of 51 cents to 55 cents. the fully diluted share count is expected to be around 131 to 132 million shares. And with that, I'll now turn it over to the operator to begin the Q&A session.

speaker
Operator
Conference Operator

Certainly. And as a reminder, ladies and gentlemen, if you do have a question at this time, please press star 11 on your telephone. Our first question comes from the line of Alex Henderson from Needham. Your question, please.

speaker
Alex Henderson
Analyst, Needham & Company

Hey, guys. So I was hoping you could talk a little bit about what you think the normalized revenue base for the company is, what the company's longer-term kind of sustainable growth rate is. And once you come out of this correction, where you think you can get your margins to, you talked about 64% to 66% gross margins in the past. Is that still attainable?

speaker
Ed Meyerkord
President and Chief Executive Officer

uh and um you know can you give us just some some some guidelines on on what a normalized base should look like hey alex yeah alex this is ed let me uh let me jump in and then kevin i'll let you uh come in behind me as far as as the model is concerned sure um alex yeah we're still seeing uh sluggishness you know macro slugging sluggishness in in europe And then you'll note that we had a lower volume of large deals this past quarter at 28, which is a low for us. And we're seeing elongated sales cycles in some of our larger projects. So when this is normalized and when we look at a level where we feel is achievable in this market with the resources that we have on our team, you're looking at moving up closer to $300 million a quarter in revenue from where we are today. So we see a lot of room for growth. The comment that I'll make is that market conditions, we believe, are going to help us over the next 12 months, given what's going on with the competitive landscape. Right now, there's a lot of chatter and there's a lot of noise. in the partner and channel community, as well as with end users around concerns about technology decisions that they need to make. And if you're a partner that you want to bank your business on, as a result, we think we're going to start to see more opportunities coming to Xtreme as in a way a safe haven for technology decisions that are future forward. So we heard this loud and clear. It will take time for new partners to establish funnel and establish business with Xtreme and Ramp. And the same thing is true with partners. But we will have very specific motions to aggressively go after this against both sets of our larger competitors and think it creates a unique market opportunity. Kevin, do you want to follow up with more specifics in terms of margins and the modeling questions?

speaker
Kevin Rhodes
EVP and Chief Financial Officer

Yeah, I mean, I think you're accurate. You know, in terms of, you know, we're seeing as, you know, opportunities for growth coming out of the, you know, what's the new normal look like, right? Coming out of the, I'll call it, you know, the cycle that we're in right now and absorption, you know, et cetera. I would think that the new normal should be, you know, above $300 million in revenue. is what we are shooting for, and obviously growth above and beyond that. The market opportunity is there for us. We are taking share, and you can see with Korean Airlines and others that are 30-year customers of Cisco that are moving and coming over to us. As we continue to build on our software story here, you know, Alex, I think that's going to bode well for us, especially as we add in more security, more AI. All of that, I think, is going to be, and we heard that loud and clear at our Connect conference that people were excited about. our vision for what the product enhancements are going to be in the future. And more and more of these, you know, customers or prospects are saying they want to lean in our way. So we got to get through this cycle with the market, but, but in the, in general, in the future, like as things come back, we think we're very well positioned for growth.

speaker
Alex Henderson
Analyst, Needham & Company

So the question was asking on the gross margin, 64, 66 still attainable. And when do you think you'll come out of this cycle? Do you think it's all the way through the year, calendar year, or do you think it can happen before that?

speaker
Kevin Rhodes
EVP and Chief Financial Officer

Yeah, yeah. So 64 to 66, when you look at our guidance for Q4, right, we're at 61.6 to 63.6. So we're really touching at the high ends of our guidance that 64% range that you just talked about. So, you know, we... describe that as a longer kind of three-year vision for where we're going to get to 64 to 66. But yes, we are absolutely still envisioning that to be our target range for gross margins.

speaker
Ed Meyerkord
President and Chief Executive Officer

Yeah, Alex, as far as the timing of the recovery is concerned, I think it's going to depend a lot on the spending environment in EMEA and then just the timing and our ability to close on the pipeline of opportunities that we already have. I would say we have visibility. We have a very healthy funnel of opportunities. The question on that funnel is the timing. And then we have, I would say, a somewhat gun-shy team in Europe because we've been burned several quarters by you know, expecting that spending cycle to come back, and we just haven't seen it come back as quickly as we thought. So, it's difficult for us to make that call. You know, we suspect that, you know, we'll start to see signs of this this quarter and into next quarter, I would say, with a lot more confidence in December, if that's helpful.

speaker
Operator
Conference Operator

Thank you. And our next question. comes from the line of Eric Martinuzzi from Lake Street Capital Markets. Your question, please.

speaker
Eric Martinuzzi
Analyst, Lake Street Capital Markets

Yeah, I wanted to take a look at the operating expense expectation for Q4. I know you took actions kind of mid-quarter here in Q3. I think I've got the number right, OpEx in Q3 at $147 million. What's the expectation for Q4?

speaker
Kevin Rhodes
EVP and Chief Financial Officer

Yeah, so right now we're expecting OpEx In Q4, I'm just looking for it here. It's at 133 is what we're expecting it to be, Eric.

speaker
Eric Martinuzzi
Analyst, Lake Street Capital Markets

Okay. And I'm assuming the bulk of the restructuring effort there was around the sales and marketing. Is that correct?

speaker
Kevin Rhodes
EVP and Chief Financial Officer

We looked at all. spend, to be honest with you, Eric, and obviously mostly we looked at program spend first and foremost because we value all of our extreme employees. You still have to make adjustments across the board, but we really, I would say we looked at it from an org design perspective and optimized the company's structure that way as opposed to just going and taking out certain functions. We looked at how do we reimagine our go-to-market but also R&D, you know, focus areas and across the board, you know, other areas as well. So I would say we optimize across the entire company to get there.

speaker
Eric

Okay.

speaker
Ed Meyerkord
President and Chief Executive Officer

And I think it's fair to say, Kevin, in our guide, Eric, we knew that we were going to be taking expenses out of the business. So, you know, in our guide, you know, that was part of the original guide. Yeah.

speaker
Eric Martinuzzi
Analyst, Lake Street Capital Markets

Yeah. I understand. The net new logo growth, so double digits in Q3, that kind of was a pleasant surprise for me, you know, given the overall macro environment still being challenging. What do you think was the key driver behind the new logo growth?

speaker
Ed Meyerkord
President and Chief Executive Officer

Yeah, Eric, we were encouraged because what we're seeing, and I mentioned in my comments that we're moving up market, and we see a return to health as we get back to this kind of, you know, 35 to 40, you know, plus million dollar plus deals in a quarter. This quarter was unusually low. However, we had a handful of really nice wins in the quarter that, you know, including, you know, eight digit and eight digit win and some large seven digit wins that, you know, that created, you know, really nice new logo wins. And that's what sort of inflated the new logo amounts in terms of the dollar volume amount of new logo business. We have a lot of that in our funnel as well, which is what we're excited about. That said, when we're calling Q4, we don't want to rely on large binary deals that could move either way. We feel like we're in a stronger competitive position with some of the logos we talked about. At Connect, we had Kroger up on stage saying that their experience with Xtreme far exceeded expectations. And there's a lot of new business opportunities, obviously, with the world's largest grocer, Korean Air, major airlines, after 30 years with Cisco, kind of fed up and ready for a change. They made the trip and flew all the way from Seoul to be there. Big endorsement. That means a lot in those markets. WashU, prestigious university, making the move, really intrigued by Fabric and our security story. And so these are just some of the examples of large wins, important logos, important reference accounts that we're winning. And we won them in the quarter. We don't necessarily have the magnitude of those deals in Q4 to call, which is why when you look at the Q3 to Q4, you might be wondering, okay, why am I not seeing more growth? We want to be careful about calling the larger deals, but the fact of the matter is we are more competitive and we are winning them and success begets success in this marketplace. So that's what's giving us confidence. And with a few more of these things, that should really strengthen our position, our confidence for calling a stronger 25. Thank you.

speaker
Operator
Conference Operator

Thank you. One moment for our next question. And our next question comes from the line of David Vogt from UBS. Your question, please.

speaker
Brian (for David Vogt)
Analyst, UBS

Hey, this is Brian in for David. Thank you for taking my question. So on balance sheet inventory, that increased quarter over quarter to $185 million from $153 million last quarter. Can you discuss how inventory should get worked down given the somewhat soft human revenue guide relative to 90 days ago? And then I will follow up. Thank you.

speaker
Kevin Rhodes
EVP and Chief Financial Officer

Sure, Brian. I'll take that one, Ed. So we did have a use of cash in the quarter for building of inventory. you have to realize that, first of all, all of these inventory purchases that are coming in now were more than a year ago when those orders were put in place. And naturally, what we're seeing in the market right now is this slowdown is obviously exacerbating, if you will, the inventory built. There's a positive on that, which is we've bought all this inventory. It's all good inventory that we have on our balance sheet. We've worked down the inventory and the distribution side of things that we talked about. And we have our inventory that we've now paid for. So that's going to be a cash generation opportunity for us in the future. I would say over the next year, all that inventory is good inventory and should work itself into the market over time. We assess our inventory balances every quarter. As an example, you saw this quarter, we moved one of our ODMs out of China and into Vietnam. The raw inventory that we had there for the raw materials, we ended up taking that out, and that's just because of the movement of the line, and we weren't reestablishing that line in Vietnam as we moved out of China. These were materials that we were using for the China market, and so it just didn't make sense because we weren't replacing that line. So we evaluated every quarter, but right now, yes, we had a build in the inventory, but that's going to generate cash flow.

speaker
Brian (for David Vogt)
Analyst, UBS

Got it. That's helpful. And then as a follow-up, can you share with us what would be a normal inventory level when product revenue slash demand normalizes? Is there a good rule of thumb? Can we think about it as like a percentage of quarterly product revenue?

speaker
Kevin Rhodes
EVP and Chief Financial Officer

Yeah. I mean, so we were running, I would say more like $90 million of inventory in the past. So we're probably double the size that we would like to be at, you know, as a percentage of revenue 90 and to, you know, roughly, you know, you know, you know, $900 million of product revenue would give you about 10% of the total annual product revenue is to give you a guidance range. From our perspective, that will work itself down over the next year. And as I said, I would also say in Q4, we expect inventory levels to come down. That's another thing that we're looking at right now.

speaker
Operator
Conference Operator

Thank you. One moment for our next question. And our next question comes from the line of David Kang from B. Reilly. Your question, please.

speaker
David Kang
Analyst, B. Riley & Co.

Thank you. Good morning. First question is on seasonality for fiscal first quarter 25. I know that's typically seasonally weak, but any difference this time?

speaker
Ed Meyerkord
President and Chief Executive Officer

Yeah, David, I think Given where we are in Q4 and given how we're looking to build from Q3, I don't think we're at a point where we can say that normal seasonality applies just because of the unusual nature of demand and the market environment that we're in today. Whereas normally, I think what you're hitting on is the fact that there's this dip in September, and then we're up in December, a dip in March, and then up in June. I don't think that the traditional seasonality adjustments will apply.

speaker
David Kang
Analyst, B. Riley & Co.

So you're implying that it could be up or at least flat maybe for September, from June to September?

speaker
Ed Meyerkord
President and Chief Executive Officer

Yeah, I mean, given where we are today, Kevin mentioned that, well, I mentioned that we have some large deals that are somewhat binary. And I will say, Kevin mentioned before talking about the guidance that we want to be more cautious and have a more cautious tone. In Q3, we hit a number. We can argue the bar wasn't that high, but we're on track for hitting a number and that's how we want to run the business and how we want to manage expectations where we're going to meet or exceed our guidance. And, you know, we've set the table, you know, in such a way, that way for Q4. You know, I think it's too early to call. I think right now, Kevin will get upset with me if I start calling Q1. But, you know, what I would say is I don't think that, you know, that we're not at a point to say we've returned to normalcy and normal seasonality.

speaker
David Kang
Analyst, B. Riley & Co.

Got it. Okay. Okay. My follow-up question was on bookings. You said Booker Bill was way over one. But just wondering if you can comment on how they compare like maybe sequentially or maybe year over year.

speaker
Booker Bill

On the booking side? Yeah. Proud of bookings. Okay.

speaker
Kevin Rhodes
EVP and Chief Financial Officer

Yeah, we didn't describe how it was. I would say it's still a challenged environment for bookings. I would say our overall bookings product and overall bookings was similar to what we had last quarter, slightly down from where it was last quarter, but similar from that. So I would say that that's good because it gives you some level of stability in what the bookings are going to be quarter to quarter. That being said, we're really looking for us to have, as Ed said, Europe come back in other areas of strength to come back in the second half of next year for us to really start to see significant growth.

speaker
David Kang
Analyst, B. Riley & Co.

And my last question is regarding Europe. I mean, what particular verticals are weak? It sounded like education was particularly pretty good. Any particular verticals that's still weak in Europe?

speaker
Ed Meyerkord
President and Chief Executive Officer

Yeah, it's mainly the government business. We look at our category of SLED, which in Europe basically is including state and country governments and local governments and education And we've seen a pause in spending there. And I think this is where we have a lot of business. That 40% mix was a mix for the entire company. When that will come back, we are confident that it's going to come back. But I think more now than ever before, we're seeing them sweating assets and taking more time to move forward with uh, planned, uh, network upgrades. And, and these are, you know, a lot of these are existing customers. Um, and yeah, that this is where we, you know, especially in the German market that we call doc, which has been very slow for us, uh, when that comes back and we believe it will come back, uh, it's going to bring, uh, you know, a lot of momentum to our, our sales recovery.

speaker
Kevin Rhodes
EVP and Chief Financial Officer

And then I would note that we are looking at quarter over quarter, Q4 versus Q3, an increase in our bookings expectations at this point, given the revenue growth.

speaker
spk20

Got it.

speaker
Operator
Conference Operator

Thank you. Thank you. One moment for our next question. And our next question comes from the line of Timothy Horan from Oppenheimer. Your question, please.

speaker
Timothy Horan
Analyst, Oppenheimer & Co.

Thanks. Just following up on the government side, What percentage of that do you think is in office space versus places like railroad stations and other public venues? Only because I've been in a bunch of government buildings lately and no one's in the office. Do they really need to upgrade these Wi-Fi networks anytime soon if people aren't coming in all that much?

speaker
Ed Meyerkord
President and Chief Executive Officer

Yeah, Tim, I'm not sure we're going to be able to pinpoint it. We have a We have a lot of different government agencies, everything from in Germany, the Department of IT, for example, we have many defense ministries in different European countries. And so it's very distributed. The comment that I'll make is that we also have a very distributed channel. And our channel partners, have longstanding and very strong relationships with all these customers. And so it is very much of a cyclical business. And when they make the decision to refresh, and then when they release the funds, they go through with it. We're not hearing anything that says, oh, what we know is that the cycles have been delayed, but we have not heard anything to the effect of, we're just not going to do it. And we think at some point that there will be a return to normalcy, particularly in the government verticals.

speaker
Timothy Horan
Analyst, Oppenheimer & Co.

And maybe just related to this, I mean, what is the average upgrade cycle historically? And, you know, I know you're saying it's kind of extended out. Like, you know, how much can they extend it out if they really want to? And I guess related to this, you know, what impact is 60 and 7 having on, you know, those basically life cycles?

speaker
Ed Meyerkord
President and Chief Executive Officer

Yeah, well, so I think normally in wireless, we would say wireless, you know, three to five years switching, you know, five to seven years would be the normal life cycles, Tim, that we think about. Sometimes there may be an acceleration or a breakthrough. Wi-Fi 6E was important because it adds six gigahertz spectrum. And it's kind of a game changer in terms of what it does in extending the range of Wi-Fi. lower latency, et cetera. So Wi-Fi 7 will carry that as well. And then it also depends on, you know, devices that are coming into the network and being able to support the bandwidth. You know, in some cases, you know, you'll see, you know, customers, usually customers will fall into that range. you know, if you're getting to five years on Wi-Fi gear, you're starting to fall behind and it becomes more and more difficult to support the edge devices that are coming into your environment. And so, and especially when we think about, you know, the stadium environments, et cetera, that are early adopters and moving quickly into 6E. So, yeah, I think it's fair to go with those ranges. You know, there are rare examples of people that are, they're still running switches that are 10 years old, but it's not really prudent to do that because usually those devices are end of life, end of support. And if there's a networking issue, it's hard to recover if you have the older gear.

speaker
Timothy Horan
Analyst, Oppenheimer & Co.

Great, thanks a lot. And just lastly, are you seeing any change in churn at all in your customer base?

speaker
Ed Meyerkord
President and Chief Executive Officer

No, I think our customer base remains very solid. Most of our business is with our existing customers. And we see this in terms of subscription renewals. We see it in terms of service rules and in terms of competitive wins out in the marketplace in terms of projects. I would chalk up the current phenomenon more to delays, elongated sales cycles and spending delays more than competitive. Our story in the market today is resonating now more than ever before, particularly with the complexity, lack of flexibility, and then the expense of total cost of ownership of dealing with the largest competitor. And there's frustration there. There's also that frustration of the channel. For example, in Germany, we've heard that they've They discontinued some of their gold partners who are now looking for a new home, in which case Xtreme is the best alternative today. And so our competitive position, given the differentiation of our technology, given our vision and the integration of security with networking, and then the modern networking tools that we're bringing to bear, not just with our purpose-built machine learning, AI tools for the network, but also new generative AI capabilities that we just rolled out. So I think people are excited about the vision and Xtreme is the only pure play networking company. So as people are contemplating upgrading to the most modern and future forward networking infrastructure, we also have the capability through our cloud to manage Our competitors' equipment, we're the only people that can do that. And we have a very unique value proposition with fabric. So all of these things coming together, our sellers and our partners can position Xtreme in a way that's stronger today than ever before. There's disruption in the marketplace. So as the market comes back, we are very confident in our position.

speaker
Operator
Conference Operator

Thank you. Thank you. And as a reminder, ladies and gentlemen, if you do have a question at this time, please press star 1-1 on your telephone. And our next question comes from the line of Christian Schwab from Craig Holland Capital. Your question, please.

speaker
Christian Schwab
Analyst, Craig-Hallum Capital Group

Great. Thanks, guys. So I guess my first question regarding the excess inventory, I understand the good news of potentially generating cash as that normalizes back to your goal of $90 million. But, you know, given the state of

speaker
Kevin Rhodes
EVP and Chief Financial Officer

um the market and you know is there any risk that that we should assume that you may be more aggressive with pricing strategies to move that inventory a little bit faster hey christian yeah i'll cover that one i mean i i would i would say a couple things one i i i said in my prepared marks that so far we are holding price um as a company which is good through q3 we are also hearing and seeing in market that some of our competitors with excess inventory themselves are starting to discount more heavily. And so we have to evaluate that on an ongoing basis as to how we are doing versus they. We're typically 10 to 15% cheaper than Cisco in the first place. So if they do discount more, they need to discount a lot more in order to be at our pricing. So that tends to help us being slightly lower than what they are already. But that being said, you know, we evaluate on a quarter-to-quarter basis. The key here is going to be, like, how much is Wi-Fi 7 adopted, 6E? We still have some Wi-Fi 6 in place, but we do believe that we can move that inventory over time, and that's what we evaluate on a quarter-to-quarter basis.

speaker
Christian Schwab
Analyst, Craig-Hallum Capital Group

How much Wi-Fi 6 inventory do you have? Is that a material amount? Is that, you know... $20 million worth, or is it materially less than that?

speaker
Kevin Rhodes
EVP and Chief Financial Officer

No, I think it's that or less. It's not, I would say it's not a huge amount of the 185 that we have.

speaker
Christian Schwab
Analyst, Craig-Hallum Capital Group

Okay, perfect. And then the new, I guess, to Mr. Henderson's question, I guess the new aspirational near-term Revenue target is 1.2 billion kind of run rate, 300 million a quarter. Did I do that right? So, you know, 25, we're still, you know, moving through cautious spending, elongated sales cycle, Cisco pricing competitiveness, blah, blah, blah, blah, blah. Channel trying to figure out which products they want to sell. So should we should kind of assume, you know, fiscal year 26, you know, is, you know, our 1.2 billion plus gold depending on market conditions. Is that fair?

speaker
Kevin Rhodes
EVP and Chief Financial Officer

On fiscal 26? I think that's, yeah, I mean, obviously there's a lot of ifs in terms of what is going to happen from a marketplace perspective and when will it come back is the big question, right? The channel digestion activity in that cycle and does that end, you know, in this calendar year and then that, you know, generates a bit more positive you know, tailwind for the entire industry, you know, coming into, you know, January of 2026 and into our, you know, fiscal year. I personally think that we're still a couple quarters at least, if not, you know, yeah, a couple, maybe a few quarters, you know, through the end of the year here in order to get back to normal. And then once we get back to normal, we should start to see us getting into the $300 million range as a company at that point. Obviously, at that point, we'll start to get some normalized seasonality from Q1, Q3. being our lower quarters and Q2, Q4 being our higher quarters. And so you'll have a slight contraction and expansion in those quarters once we get back to the new normal, but we think that's gonna be a few quarters out.

speaker
Christian Schwab
Analyst, Craig-Hallum Capital Group

Great, and then my last question is, should we assume that the 135 million plus or minus OpEx run rate is the appropriate run rate I forget exactly how Edward did it, but, but to, to, to, you know, support and drive a recovery to 300 million and 1.2 billion in revenue. Is that the right OpEx number? We should be assuming that when we do get there, you'll still be running that plus or minus.

speaker
OpEx

Yeah.

speaker
Kevin Rhodes
EVP and Chief Financial Officer

I mean, I, I think, I mean, so I, I think that what we're looking at in Q4, right. It's just a pocket in time. And there are other quarters that have, for instance, the, you know, other events in them that will make that OpEx, you know, kind of ebb and flow. We will have, for instance, you know, merit increases coming in at some point in the future and some other expenses that come in in the future. But for now, I would say that's the expected run rate for the current quarter.

speaker
OpEx

Okay, fantastic. Thank you.

speaker
Operator
Conference Operator

Okay. Thank you. This does conclude the question and answer session of today's program. I'd like to hand the program back to Ed Meyer-Kort for any further remarks.

speaker
Ed Meyerkord
President and Chief Executive Officer

Okay, thank you, and we appreciate all the questions and the time and interest in Xtreme for everybody participating in the call. I also want to shout out to our – we have a lot of employees joining in here, customers and partners, for – all of the work and especially the engagement last week in Connect. We're going through a challenging period here. In terms of the rebound, I would say we're excited about rebounding and I would say the return to normalcy in the industry and our position and what we're going to be able to do. Thank you all. Thanks for participating, and I look forward to seeing you on the road.

speaker
Operator
Conference Operator

Thank you, ladies and gentlemen, for your participation in today's conference. This does conclude the program. You may now disconnect.

speaker
Kevin Rhodes
EVP and Chief Financial Officer

Good day. you Bye.

speaker
Operator
Conference Operator

Thank you for standing by and welcome to the Extreme Network's third quarter fiscal year 2024 financial results. At this time, all participants are in listen-only mode. After the speaker's presentation, there will be a question and answer session. To ask a question during this session, you'll need to press star 1-1 on your telephone. If your question has been answered and you'd like to remove yourself from the queue, simply press star 1-1 again. As a reminder, today's program is being recorded. And now I'd like to introduce your host for today's program, Mr. Stan Kovler, Vice President of Corporate Strategy and Investor Relations. Please go ahead, sir.

speaker
Stan Kovler
Vice President of Corporate Development and Investor Relations

Thank you, Operator. Good morning and welcome to the Xtreme Network's third quarter 2024 earnings conference call. I'm Stan Kobler, Vice President of Corporate Development and Investor Relations. With me today are Xtreme's President and CEO, Ed Meierkord, and EVP and CFO, Kevin Rhodes. We just distributed a press release and filed an 8K detailing Xtreme Network's financial results for the quarter. For your convenience, a copy of the press release, which includes our gaps and non-gap reconciliations It's available in the investor relations section of our website at extremenetworks.com along with our earnings presentation. Today's call and our discussion may include certain forward-looking statements based on our current expectations about Extreme's future business, financial and operational results, growth expectations, and strategies. All financial disclosures on this call will be on a non-GAAP basis unless stated otherwise. We caution you not to put undue reliance on these forward-looking statements They involve risks and uncertainties. They can cause actual results to differ materially from those anticipated by these statements. These risks are described in our risk factors in the 10-K report for the period end of June 30, 2023, and subsequent 10-Q reports filed with the SEC. Any forward-looking statements made on this call reflect our analysis as of today, and we have no plans or duty to update them except as required by law. Following our prepared remarks, we will take questions. Now I will turn the call over to Exchange President and CEO, Ed Meyerfield.

speaker
Ed Meyerkord
President and Chief Executive Officer

Thank you, Stan, and thank you all for joining us this morning. Our results were in line to slightly better than our third quarter outlook. Highlights from Q3 include net new logo bookings grew double digits globally with particular strength in the U.S. market. Our SaaS ARR grew by 38% year over year, as we continue to deliver on our value proposition of flexibility and simplicity with our one network, one cloud strategy. And we were successful in reducing channel inventory at the high end of our $40 to $50 million range, bringing us closer to channel normalization. As expected, we're calling for meaningful sequential revenue growth heading into our fiscal fourth quarter. But note, that industry-wide customer and channel digestion will continue to create a drag on normalized bookings and revenue. Customers and channel partners continue to work through purchases and orders, and we expect demand normalization during the second half of calendar 24. The expected sequential growth in revenue and bookings will help us return to solid profitability and cash flow generation during the fourth quarter. Our funnel of opportunities is up from the prior quarter. We anticipate that the upcoming stage of growth will be driven by an increasing number of deals that exceed a million dollars as we continue to move up market. Last week, we hosted our annual Connect User Conference in Fort Worth, Texas. It was oversubscribed and our biggest event yet with about 19% growth in customer attendees from a year ago. The event focused on the intersection of networking, security, and AI, and we made several announcements relative to those topics. We demonstrated Extreme Cloud Universal ZTNA, the first network security offering to integrate network application and device security within a single solution. By combining CloudNAC and ZTNA into a single easy-to-use SaaS offering, we help customers ensure unified observability, frictionless user experiences, and a consistent security policy for applications and devices. As the VPN market transitions to ZTNA, the proliferation of individual applications, each with their own policy and dashboard, is adding complexity and expense for enterprise customers. A vice president of one of our multibillion-dollar channel partners joined us on the main stage of Connect and said, the identity-focused approach with a common policy engine is a game changer. This was further evidenced by the PAC breakout sessions at Connect, where discussions on zero trust drew standing room only crowds. When added to our unique enterprise fabric, this allows us to present a highly differentiated security value proposition to enterprise customers. We also increased the scale of our fabric solution to extend fabric over SD-WAN, broadening the reach from the data center to branch. Customers love our fabric because it's simple to deploy, highly resilient, makes it easy to segment the network, which dramatically minimizes the blast radius and exposure of cyber attacks. We expect the broadening of our security offerings to drive significant traction for our business with growth opportunities across our top verticals, such as higher education, healthcare, retail, manufacturing, transportation, logistics, et cetera. Our customers and partners also reacted very favorably to Extreme Labs, a dynamic ecosystem where creativity, collaboration, cutting-edge technology converge to fuel innovation of early-stage technologies. We provided a tech preview of AI Expert, a generative AI solution that delivers substantial optimizations and cost savings in the design, deployment, and management of enterprise networking and security. Finally, we announced that we are the first vendor to allow Wi-Fi 6E customers such as the San Francisco Giants, Cedar Fair, and BYU to unlock outdoor 6 gigahertz spectrum to experience faster speeds, increased range of coverage, and expanded capacity for outdoor connectivity. There was a lot of discussion at Connect about industry M&A and the disruption that it's causing. We fielded lots of questions about Cisco diversifying away from network, and customers fatigued with the cost, complexity, and lack of flexibility that comes with doing business with them. As it relates to HPE's acquisition of Juniper, most questions focused on risk and how to protect their technology investments. Customers are worried and don't have a clear view of technology roadmaps or the potential negative impact the integration may have down the line. We feel confident Xtreme's pure play focus on secure network and finding new ways to deliver better outcomes for our customers will remain a competitive advantage. We were named as a leader in the Gartner MQ for the sixth consecutive time. Once again, Cisco moved down in vision and execution, and customers are taking notice. Turning to new wins, we had a strong quarter in higher education. We won Washington University and St. Louis, one of the country's top universities, which selected Xtreme to modernize its networking infrastructure, displacing Cisco. Xtreme's fabric solutions will help the university create a simple, scalable, and secure network across the campus. And with Xtreme Cloud IQ, WashU will be able to manage its entire network, including third-party applications, third-party devices. And EMEA, spending remains challenging across many of our largest verticals, and revenue is impacted by channel digestion. However, we continued our success in winning international sports venues, such as Borussia Dortmund, which is one of the largest football clubs in Germany. They're deploying Wi-Fi 6E fabric, extreme analytics across the stadium to create next-gen experiences like in-seat concessions, AR, VR, and biometrics. In Asia Pacific, booking trends have been stable for a number of quarters, and we're seeing success, particularly in the hospitality sector, where we've added multiple new logos across Asia. In the quarter, we also display Cisco with several major customers, including Korean Airlines, a 30-year customer. We're deploying across 250 of their sites worldwide, including their global headquarters in Seoul. Our new go-to-market initiatives are helping us grow and gain share as well. We grew our MSP partner base to 23 during the quarter, with many more in queue. the vast majority of MSP revenue is net new logos. Our MSP footprint is expanding as partners appreciate the simplicity of one cloud, the flexibility of our unified hardware and our unique consumption billing model. We make it simple for these service providers to deliver seamless, high quality networking experiences. As we contemplate our recovery, we're encouraged by our funnel and believe that customers demand for our solutions will continue to improve, and we expect a resumption of growth to follow into fiscal 25. And with that, I'd like to turn the call over to our CFO, Kevin Rose, to walk us through the results and guidance.

speaker
Kevin Rhodes
EVP and Chief Financial Officer

Kevin, are you there? Sorry about that. I was on mute. Apologize.

speaker
Kevin Rhodes
EVP and Chief Financial Officer

All right. So thanks, Ed. Sorry about that. And let me get into our results. So our results were in line and slightly ahead of our outlook. As we expected entering the quarter, we worked through a significant amount of channel and customer digestion. The overall channel inventory reduction was at the high end of our $40 to $50 million estimates. We believe this will position us for a return to normalized growth, which will be better aligned to customer demand trends. We also took proactive action at the end of the quarter to right-size our costs, which will enable us to generate profitability again while continuing to support our strategic and product initiatives. Let me get into some of the numbers. Revenue of $211 million declined sequentially during the quarter, primarily due to the market dynamics impacting our industry and was slightly above our forecast. Product revenue of $106 million reflected the previously mentioned channel digestion, along with elongated sales cycles, which are also impacting the networking industry. These trends are relatively consistent across both switching and wireless products. The pricing discount rates on product orders was largely intact with prior quarters, and our product backlog was once again at a normalized level and within our expected range. Looking back over the last several quarters, our subscription revenue has been a great success story for us. Since the acquisition of ArrowHive in 2019, we've gone from annualized revenue of $40 million to $162 million per year. As our business has shifted to cloud management, it's important to take both product trends and our recurring subscription and support revenue into account, as this is what customers are buying from Xtreme. we expect the strong growth of SAS ARR to continue. Overall, bookings, and most notably product bookings, were well above our revenue in the quarter. On a vertical basis, our education business grew double digits year over year, led by higher ed, and our K through 12 business was in line with our expectations. On a year over year basis, healthcare was up double digits, and we saw sequential growth in retail, service provider, and sports and entertainment, all of which grew double digits. Even in this challenging environment, Xtreme is still gaining share by attracting and winning new customers. SaaS ARR and recurring revenue was once again a bright spot in the quarter, up 38% year over year, driven by the strength of our renewals and activations of previously shipped products. Subscription deferred revenue was up 29% year over year to $258 million. Total subscription and support revenue was $105 million, up 14% year over year. This growth was largely driven by the strength of cloud subscription revenue. Based on our current outlook, we expect recurring revenue to account for approximately 35% of full year fiscal 2024 revenue. The growth of cloud subscriptions and support drove the total deferred revenue to $558 million, up 20% year-over-year. Gross margin was 57.6%, down 490 basis points in the prior quarter and 150 basis points compared to a year-ago quarter. Our fixed overhead costs were impacted by reduced product revenue, and we incurred an additional $7.5 million of excess raw material costs in the quarter. This occurred as we transitioned one of our primary original design manufacturers out of China and into Vietnam. Without this cost, we would have achieved 61.2% margins in the quarter. We currently expect gross margins to recover back above 60% in the fourth quarter. Our third quarter operating expenses were $147 million, up 3% from the year-ago quarter. During the quarter, we did take action to optimize our expense structure to the level of revenue we expect to achieve, including getting back to operating profitability in the fourth quarter and into fiscal year 2025. On a run rate basis, we took out approximately $35 to $40 million of annualized expenses, which will help us drive operating leverage as revenue recovers. The operating margin in the third quarter was a loss of 12.2%. down from a profit margin of 14.8% last quarter and from a profit margin of 15.6% in the year-ago quarter. All in, third quarter non-GAAP loss per share was 19 cents and in line with our outlook. This compares to earnings per share of 24 cents in the second quarter and earnings per share of 29 cents in the year-ago quarter. We ended the quarter with $151 million of cash and net debt of $42 million. The $74 million usage of free cash flow in the quarter was due to the lower revenue and use of working capital for purchases of raw materials and finished goods inventory based on prior year of purchase commitments. We expect a recovery in cash flow as revenue recovers in the fourth quarter and component purchases become more balanced with normalized sell-through rates. Now turning to guidance. Heading into the fourth quarter, we are expecting improved sequential revenue growth based on our funnel and the seasonality of our business, led by our education vertical. We believe the recovery in revenue and earnings will also drive a recovery in cash flow. However, we are taking a cautious tone to guidance at this time. For the fourth quarter, we expect guidance as follows. Revenue to be in a range of $250 million to $260 million, Gross margin to be in a range of 61.6 to 63.6%. Operating margin to be in a range of 9 to 11.5%. And earnings per share to be in a range of 11 to 15 cents. That's based on fully diluted share count to be expected around 131 million shares. For the full year 2024, we expect as follows. Revenue to be in a range of $1,110.5 million. to $1,120.5 billion. Non-GAAP gross margin to be in a range of 60.9% to 61.4%. Operating margin to be in a range of 9.3% to 9.9%. And earnings per share to be in a range of 51 cents to 55 cents. The fully diluted share count is expected to be around 131 to 132 million shares. And with that, I'll now turn it over to the operator to begin the Q&A session.

speaker
Operator
Conference Operator

Certainly. And as a reminder, ladies and gentlemen, if you do have a question at this time, please press star 1-1 on your telephone. Our first question comes from the line of Alex Henderson from Needham. Your question, please.

speaker
Alex Henderson
Analyst, Needham & Company

Hey, guys. So I was hoping you could talk a little bit about what you think the normalized revenue base for the company is, what the company's longer-term revenue kind of a sustainable growth rate is. And, you know, once you've come out of this correction, where you think you can get your margins to? You talked about, you know, 64% to 66% gross margins in the past. Is that still attainable? And, you know, can you give us just some guidelines on what a normalized base should look like?

speaker
Ed Meyerkord
President and Chief Executive Officer

Hey, Alex. Yeah, Alex, this is Ed. Let me jump in and then Kevin, I'll let you come in behind me as far as the model is concerned. Sure. Alex, yeah, we're still seeing sluggishness, macro sluggishness in Europe. And then you'll note that we had a lower volume of large deals this past quarter at 28, which is a low for us. And we're seeing elongated sales cycles and some of our larger projects. Um, so, you know, when, when, when this is normalized, you know, and when we look at, uh, you know, uh, a level where we, you know, we feel is achievable in, in this market with the resources that we have on our team, um, you know, you're looking at moving up, you know, closer to 300 million, uh, a quarter and revenue from, from where we are, uh, today. So, um, We see a lot of room for growth. The other comment that I'll make is that market conditions, we believe, are going to help us over the next 12 months, given what's going on with the competitive landscape. Right now, there's a lot of chatter and there's a lot of noise in the partner and channel community, as well as with end users around concerns about technology decisions that they need to make. And if you're a partner that you want to bank your business on, as a result, you know, we think we're going to start to see more opportunities coming to Xtreme as in a way a safe haven for technology decisions that are future forward. So this was, we heard this loud and clear. It will take time for new partners to establish funnel and establish business with Xtreme and RAMP. And the same thing is true with partners. But we will have very specific motions to aggressively go after this against both sets of our larger competitors and think it creates a unique market opportunity. Kevin, do you want to follow up with more specifics in terms of margins and the modeling questions?

speaker
Kevin Rhodes
EVP and Chief Financial Officer

Yeah, I mean, I think you're accurate. You know, in terms of, you know, what we're seeing as, you know, opportunities for growth coming out of of what's the new normal look like coming out of the cycle that we're in right now and absorption, et cetera. I would think that the new normal should be above $300 million in revenue is what we are shooting for, and obviously growth above and beyond that. The market opportunity is there for us. We are taking share, and you can see with Korean Airlines and others that are 30-year customers of Cisco that are moving and coming over to us. As we continue to build on our software story here, you know, Alex, I think that's going to bode well for us, especially as we add in more security, more AI. All of that, I think, is going to be, and we heard that loud and clear at our Connect conference that people were excited about. our vision for what the product enhancements are going to be in the future. And more and more of these, you know, customers or prospects are saying they want to lean in our way. So we got to get through this cycle with the market, but, but in the, in general, in the future, like as things come back, we think we're very well positioned for growth.

speaker
Alex Henderson
Analyst, Needham & Company

So the question was asking on the gross margin, 64, 66 still attainable. And when do you think you'll come out of this, you know, this cycle? Do you think it's, you know, all the way through the year, calendar year, or do you think it, you know, can happen before that?

speaker
Kevin Rhodes
EVP and Chief Financial Officer

Yeah, yeah. So 64 to 66, when you look at our guidance for Q4, right, we're at 61.6 to 63.6. So we're really touching at the highest of our guidance at 64% range that you just talked about. So, you know, we... describe that as a longer kind of three-year vision for where we're going to get to 64 to 66. But yes, we are absolutely still envisioning that to be our target range for gross margins.

speaker
Ed Meyerkord
President and Chief Executive Officer

Yeah, Alex, as far as the timing of the recovery is concerned, I think it's going to depend a lot on the spending environment in EMEA and then just the timing and our ability to close on the pipeline of opportunities that we already have. I would say we have visibility. We have a very healthy funnel of opportunities. The question on that funnel is the timing. And then we have, I would say, a somewhat gun-shy team in Europe because we've been burned several quarters by you know, expecting that spending cycle to come back, and we just haven't seen it come back as quickly as we thought. So net-net, it's difficult for us to make that call. You know, we suspect that, you know, we'll start to see signs of this this quarter and into next quarter, I would say, with a lot more confidence in December, if that's helpful.

speaker
Operator
Conference Operator

Thank you. And our next question. comes from the line of Eric Martinuzzi from Lake Street Capital Markets. Your question, please.

speaker
Eric Martinuzzi
Analyst, Lake Street Capital Markets

Yeah, I wanted to take a look at the operating expense expectation for Q4. I know you took actions kind of mid-quarter here in Q3. I think I've got the number right, OpEx in Q3 at $147 million. What's the expectation for Q4?

speaker
Kevin Rhodes
EVP and Chief Financial Officer

Yeah, so right now we're expecting OpEx In Q4, I'm just looking for it here. It's at 133 is what we're expecting it to be, Eric.

speaker
Eric Martinuzzi
Analyst, Lake Street Capital Markets

Okay. And I'm assuming the bulk of the restructuring effort there was around the sales and marketing.

speaker
Kevin Rhodes
EVP and Chief Financial Officer

Is that correct? We looked at all. spend, to be honest with you, Eric, and obviously mostly we looked at program spend first and foremost because we value all of our extreme employees. You still have to make adjustments across the board, but we really, I would say we looked at it from an org design perspective and optimized the company's structure that way as opposed to just going and taking out certain functions. We looked at how do we reimagine our go-to-market but also R&D focus areas and across the board other areas as well. So I would say we optimize across the entire company to get there.

speaker
Eric

Okay.

speaker
Ed Meyerkord
President and Chief Executive Officer

And I think it's fair to say, Kevin, in our guide, Eric, we knew that we were going to be taking expenses out of the business. So in our guide, that was part of the original guide. Yeah.

speaker
Eric Martinuzzi
Analyst, Lake Street Capital Markets

Yeah. I understand. The net new logo growth, so double digits in Q3, that kind of was a pleasant surprise for me, you know, given the overall macro environment still being challenging. What do you think was the key driver behind the new logo growth?

speaker
Ed Meyerkord
President and Chief Executive Officer

Yeah, Eric, we were encouraged because what we're seeing, and I mentioned in my comments that we're moving up market, and we see a return to health as we get back to this kind of, you know, 35 to 40, you know, plus million dollar plus deals in a quarter. This quarter was unusually low. However, we had a handful of really nice wins in the quarter that, you know, including, you know, eight digit and eight digit win and some large seven digit wins that, you know, that created, you know, really nice new logo wins. And that's what sort of inflated the new logo amounts in terms of the dollar volume amount of new logo business. We have a lot of that in our funnel as well, which is what we're excited about. That said, when we're calling Q4, we don't want to rely on large binary deals that could move either way. We feel like we're in a stronger competitive position with some of the logos we talked about. At Connect, we had Kroger up on stage saying that their experience with Xtreme far exceeded expectations. And there's a lot of new business opportunities, obviously, with the world's largest grocer, Korean Air, major airlines, after 30 years with Cisco, kind of fed up and ready for a change. They made the trip and flew all the way from Seoul to be their big endorsement. That means a lot in those markets. WashU, prestigious university, making the move, really intrigued by Fabric and our security story. And so these are just some of the examples of large wins, important logos, important reference accounts that we're winning. And we won them in the quarter. We don't necessarily have the magnitude of those deals in Q4 to call, which is why when you look at the Q3 to Q4, you might be wondering, okay, why am I not seeing more growth? We want to be careful about calling the larger deals, but the fact of the matter is we are more competitive and we are winning them and success begets success in this marketplace. So that's what's giving us confidence. And with a few more of these things, that should really strengthen our position, our confidence for calling a stronger 25. Thank you.

speaker
Operator
Conference Operator

Thank you. One moment for our next question. And our next question comes to the line of David Vogt from UBS. Your question, please.

speaker
Brian (for David Vogt)
Analyst, UBS

Hey, this is Brian in for David. Thank you for taking my question. So on balance sheet inventory, that increased quarter over quarter to $185 million from $153 million last quarter. Can you discuss how inventory should get worked down given the somewhat soft human revenue guide relative to 90 days ago? And then I will follow up. Thank you.

speaker
Kevin Rhodes
EVP and Chief Financial Officer

Sure, Brian. I'll take that one, Ed. So we did have a use of cash in the quarter for building of inventory. you have to realize that, first of all, all these inventory purchases that are coming in now were more than a year ago when those orders were put in place. And naturally, what we're seeing in the market right now is this slowdown is obviously exacerbating, if you will, the inventory built. There's a positive on that, which is we've bought all this inventory. It's all good inventory that we have on our balance sheet. We've worked down the inventory and the distribution side of things that we talked about. And we have our inventory that we've now paid for. So that's going to be a cash generation opportunity for us in the future. I would say over the next year, all that inventory is good inventory and should work itself into the market over time. We assess our inventory balances every quarter. As an example, you saw this quarter, we moved one of our ODMs out of China and into Vietnam. The raw inventory that we had there for the raw materials, we ended up taking that out, and that's just because of the movement of the line, and we weren't reestablishing that line in Vietnam as we moved out of China. These were materials that we were using for the China market, and so it just didn't make sense because we weren't replacing that line. So we evaluated every quarter, but right now, yes, we had a build in the inventory, but that's going to generate cash flow.

speaker
Brian (for David Vogt)
Analyst, UBS

Got it. That's helpful. And then as a follow-up, can you share with us what would be a normal inventory level when product revenue slash demand normalizes? Is there a good rule of thumb? Can we think about it as like a percentage of quarterly product revenue?

speaker
Kevin Rhodes
EVP and Chief Financial Officer

Yeah. I mean, so we were running, I would say more like $90 million of inventory in the past. So we're probably double the size that we would like to be at, you know, as a percent to revenue 90 and to, you know, roughly, you know, you know, you know, $900 million of product revenue would give you about 10% of the total annual product revenue is to give you a guidance range. From our perspective, that will work itself down over the next year. And as I said, I would also say in Q4, we expect inventory levels to come down. That's another thing that we're looking at right now.

speaker
Operator
Conference Operator

Thank you. One moment for our next question. And our next question comes from the line of David Kang from B Reilly. Your question, please.

speaker
David Kang
Analyst, B. Riley & Co.

Thank you. Good morning. First question is on seasonality for fiscal first quarter 25. I know that's typically seasonally weak, but any difference this time?

speaker
Ed Meyerkord
President and Chief Executive Officer

Yeah, David, I think Given where we are in Q4 and given how we're looking to build from Q3, I don't think we're at a point where we can say that normal seasonality applies just because of the unusual nature of demand and the market environment that we're in today. Whereas normally, I think what you're hitting on is the fact that there's this dip in September, and then we're up in December, a dip in March, and then up in June. I don't think that the traditional seasonality adjustments will apply.

speaker
David Kang
Analyst, B. Riley & Co.

So you're implying that it could be up or at least flat maybe for September, from June to September?

speaker
Ed Meyerkord
President and Chief Executive Officer

Yeah, I mean, given where we are today, Kevin mentioned that, well, I mentioned that we have some large deals that are somewhat binary. And I will say, Kevin mentioned before talking about the guidance that we want to be more cautious and have a more cautious tone. In Q3, we hit a number. We can argue the bar wasn't that high, but we're on track for hitting a number and that's how we want to run the business and how we want to manage expectations where we're going to meet or exceed our guidance. And, you know, we've set the table, you know, in such a way, that way for Q4. You know, I think it's too early to call. I think right now, Kevin will get upset with me if I start calling Q1. But, you know, what I would say is I don't think that, you know, that we're not at a point to say we've returned to normalcy and normal seasonality.

speaker
David Kang
Analyst, B. Riley & Co.

Got it. Okay. Okay. My follow-up question was on bookings. You said Bookerville was way over one. But just wondering if you can comment on how they compare, like maybe sequentially or maybe year over year?

speaker
Booker Bill

On the booking side? Yeah. Proud of bookings. Okay.

speaker
Kevin Rhodes
EVP and Chief Financial Officer

Yeah, we didn't describe how it was. I would say it's still a challenged environment for bookings. I would say our overall bookings product and overall bookings was similar to what we had last quarter. Slightly down from where it was last quarter, but similar from that. So I would say that that's good because it gives you some level of stability in what the bookings are going to be quarter to quarter. That being said, we're really looking for us to have, as Ed said, Europe come back in other areas of strength to come back in the second half of next year for us to really start to see significant growth.

speaker
David Kang
Analyst, B. Riley & Co.

And my last question is regarding Europe. I mean, which particular verticals are weak? It sounded like education was particularly pretty good, any particular verticals that's still weak in Europe?

speaker
Ed Meyerkord
President and Chief Executive Officer

Yeah, it's mainly the government business. We look at our category of SLED, which in Europe basically is including state and country governments and local governments in education. And we've seen a pause in spending there. And I think this is where we have a lot of business. That 40% mix was a mix for the entire company. When that will come back, we are confident that it's going to come back. But I think more now than ever before, we're seeing them sweating assets and taking more time to move forward with planned network upgrades. And a lot of these are existing customers. And this is where we, especially in the German market that we call DAC, which has been very slow for us, when that comes back, and we believe it will come back, it's going to bring a lot of momentum to our sales recovery.

speaker
Kevin Rhodes
EVP and Chief Financial Officer

And then I would note that we are looking at quarter over quarter, Q4 versus Q3, an increase in our bookings expectations at this point, given the revenue growth.

speaker
Operator
Conference Operator

Got it. Thank you. Thank you. One moment for our next question. And our next question comes from the line of Timothy Horan from Oppenheimer. Your question, please.

speaker
Timothy Horan
Analyst, Oppenheimer & Co.

Thanks. Just following up on the government side, What percentage of that do you think is in office space versus places like railroad stations and other public venues? Only because I've been in a bunch of government buildings lately and no one's in the office. Do they really need to upgrade these Wi-Fi networks anytime soon if people aren't coming in all that much?

speaker
Ed Meyerkord
President and Chief Executive Officer

Yeah, Tim, I'm not sure we're going to be able to pinpoint it. We have a We have a lot of different government agencies, everything from in Germany, the Department of IT, for example. We have many defense ministries in different European countries. And so it's very distributed. The comment that I'll make is that we also have a very distributed channel, and our channel partners have longstanding and very strong relationships with all these customers. And so it is very much of a cyclical business. And when they make the decision to refresh, and then when they release the funds, they go through with it. We're not hearing anything that says, oh, what we know is that the cycles have been delayed, but we have not heard anything to the effect of, we're just not going to do it. And we think at some point that there will be a return to normalcy, particularly in the government verticals.

speaker
Timothy Horan
Analyst, Oppenheimer & Co.

And maybe just related to this, I mean, what is the average upgrade cycle historically? And, you know, I know you're saying it's kind of extended out. Like, you know, how much can they extend it out if they really want to? And I guess related to this, you know, what impact is 60 and 7 having on, you know, those basically life cycles?

speaker
Ed Meyerkord
President and Chief Executive Officer

Yeah, well, so I think normally in wireless, we would say wireless three to five years, switching five to seven years would be normal life cycles, Tim, that we think about. Sometimes there may be an acceleration or a breakthrough. Wi-Fi 6E was important because it adds six gigahertz spectrum, and it's kind of a game changer in terms of what it does in extending the range of Wi-Fi. uh, lower latency, et cetera. So, uh, wifi seven will carry that as well. Um, and then it also depends on, you know, devices that are coming into the network and, and, and being able to support the bandwidth. Um, you know, it's, you know, in some cases, you know, you'll see, you know, customers, um, usually customers will fall into that range. Um, you know, if you're getting to five years on Wi-Fi gear, you're starting to fall behind and it becomes more and more difficult to support the edge devices that are coming into your environment. And so, and especially when we think about, you know, the stadium environments, et cetera, that are early adopters and moving quickly into 6E. So, yeah, I think it's fair to go with those ranges. You know, there are rare examples of people that are, they're still running switches that are 10 years old, but it's not really prudent to do that because usually those devices are end of life, end of support. And if there's a networking issue, it's hard to recover if you have the older gear.

speaker
Timothy Horan
Analyst, Oppenheimer & Co.

Great, thanks a lot. And just lastly, are you seeing any change in churn at all in your customer base?

speaker
Ed Meyerkord
President and Chief Executive Officer

No, I think our customer base remains very solid. Most of our business is with our existing customers. And we see this in terms of subscription renewals. We see it in terms of service rules and in terms of competitive wins out in the marketplace in terms of projects. I would chalk up the current phenomenon more to delays, elongated sales cycles and spending delays more than competitive. Our story in the market today is resonating now more than ever before, particularly with the complexity, lack of flexibility, and then the expense of total cost of ownership of dealing with the largest competitor. And there's frustration there. There's also that frustration of the channel. For example, in Germany, we've heard that they've They discontinued some of their gold partners who are now looking for a new home, in which case Xtreme is the best alternative today. And so our competitive position, given the differentiation of our technology, given our vision and the integration of security with networking, and then the modern networking tools that we're bringing to bear, not just with our purpose-built machine learning, AI tools for the network, but also new generative AI capabilities that we just rolled out. So I think people are excited about the vision and Xtreme's the only pure play networking company. So as people are contemplating upgrading to the most modern and future forward networking infrastructure, we also have the capability through our cloud to manage Our competitors' equipment, we're the only people that can do that. And we have a very unique value proposition with fabric. So all of these things coming together, our sellers and our partners can position Xtreme in a way that's stronger today than ever before. And there's disruption in the marketplace. So as the market comes back, we are very confident in our position. Thank you.

speaker
Operator
Conference Operator

Thank you. And as a reminder, ladies and gentlemen, if you do have a question at this time, please press star one one on your telephone. And our next question comes from the line of Christian Schwab from Craig Holland Capital. Your question, please.

speaker
Christian Schwab
Analyst, Craig-Hallum Capital Group

Great. Thanks, guys. So I guess my first question regarding the excess inventory, I understand the good news of potentially generating cash as that normalizes back to your goal of 90 million. But, you know, given the state of the market and, you know, is there any risk that we should assume that you may be more aggressive with pricing strategies to move that inventory a little bit faster?

speaker
Kevin Rhodes
EVP and Chief Financial Officer

Hey, Christian. Yeah, I'll cover that one. I would say a couple things. One, I said in my prepared remarks that so far we are holding price as a company, which is good through Q3. We are also hearing and seeing in market that some of our competitors are with excess inventory themselves are starting to discount more heavily. And so we have to evaluate that on an ongoing basis as to how we are doing versus they. We're typically 10 to 15% cheaper than Cisco in the first place. So if they do discount more, they need to discount a lot more in order to be at our pricing. So that tends to help us being slightly lower than what they are already. But that being said, you know, we evaluate on a quarter-to-quarter basis. The key here is going to be, like, how much is Wi-Fi 7 adopted, 6E? We still have some Wi-Fi 6 in place, but we do believe that we can move that inventory over time, and that's what we evaluate on a quarter-to-quarter basis.

speaker
Christian Schwab
Analyst, Craig-Hallum Capital Group

How much Wi-Fi 6 inventory do you have? Is that a material amount? Is that, you know... $20 million worth, or is it materially less than that?

speaker
Kevin Rhodes
EVP and Chief Financial Officer

No, I think it's that or less. It's not, I would say it's not a huge amount of the 185 that we have.

speaker
Christian Schwab
Analyst, Craig-Hallum Capital Group

Okay, perfect. And then the new, I guess, to Mr. Henderson's question, I guess the new aspirational near-term Revenue target is 1.2 billion kind of run rate, 300 million a quarter. Did I do that right? So, you know, 25, we're still, you know, moving through cautious spending, elongated sales cycle, Cisco pricing competitiveness, blah, blah, blah, blah, blah. Channel trying to figure out which products they want to sell. So should we should kind of assume, you know, fiscal year 26, you know, is,

speaker
Kevin Rhodes
EVP and Chief Financial Officer

you know our 1.2 billion plus gold depending on market conditions is that fair on fiscal 26. i think that's big yeah i mean obviously there's a lot of ifs in terms of what is going to happen from a market you know place perspective and when will it come back um is is the big question right the channel digestion activity in that cycle and does that end you know in this calendar year and then that you know generates a bit more positive You know tailwind for the entire industry, you know coming into you know January of 2026 and into our our our you know fiscal year. I personally think that there were still a couple quarters, at least, if not, you know yeah a couple maybe a few quarters, you know through the end of the year here in order to get back to normal. And then once we get back to normal, we should start to see us getting into the $300 million range as a company at that point. Obviously, at that point, we'll start to get some normalized seasonality from Q1, Q3. being our lower quarters and Q2, Q4 being our higher quarters. And so you'll have a slight contraction and expansion in those quarters once we get back to the new normal, but we think that's gonna be a few quarters out.

speaker
Christian Schwab
Analyst, Craig-Hallum Capital Group

Great, and then my last question is, should we assume that the 135 million plus or minus OpEx run rate is the appropriate run rate I forget exactly how Edward did it, but, but to, to, to, you know, support and drive a recovery to 300 million and 1.2 billion in revenue. Is that the right OPEX number? We should be assuming that when we do get there, you'll still be running that plus or minus.

speaker
Kevin Rhodes
EVP and Chief Financial Officer

Yeah. I mean, I, I think, I mean, so I, I think that what we're looking at in Q4, right. It's just a pocket in time. And there are other quarters that have, for instance, the, you know, other events in them that will make that OpEx, you know, kind of ebb and flow. We will have, for instance, you know, merit increases coming in at some point in the future and some other expenses that come in in the future. But for now, I would say that's the expected run rate for the current quarter.

speaker
OpEx

Okay, fantastic. Thank you.

speaker
Operator
Conference Operator

Okay. Thank you. This does conclude the question and answer session of today's program. I'd like to hand the program back to Ed Myercourt for any further remarks.

speaker
Ed Meyerkord
President and Chief Executive Officer

Okay, thank you, and we appreciate all the questions and the time and interest in Xtreme for everybody participating in the call. I also want to shout out to our – we have a lot of employees joining in here, customers and partners, for – all of the work and especially the engagement last week and connect. We're going through a challenging period here. In terms of the rebound, I would say we're excited about rebounding and I would say the return to normalcy in the industry and our position and what we're going to be able to do. Thank you all. Thanks for participating, and I look forward to seeing you on the road.

speaker
Operator
Conference Operator

Thank you, ladies and gentlemen, for your participation in today's conference. This does conclude the program. You may now disconnect. Good day.

Disclaimer

This conference call transcript was computer generated and almost certianly contains errors. This transcript is provided for information purposes only.EarningsCall, LLC makes no representation about the accuracy of the aforementioned transcript, and you are cautioned not to place undue reliance on the information provided by the transcript.

-

-