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EZCORP, Inc.
11/14/2024
Good morning, ladies and gentlemen. Welcome to the EZCorp Fiscal Fourth Quarter and Full Year 2024 Earnings Call. At this time, all participants are on a listen-only mode. Later, we will conduct a question-and-answer session, and instructions will follow at that time. As a reminder, this call may be recorded. I'd now like to turn the conference over to Sean Mansouri, the Company's Investor Relations Advisor with Elevate IR. Please go ahead, Sean.
Thank you, and good morning, everyone. During our prepared remarks, we will refer to slides which are available for viewing or download from our website at investors.easycorp.com. Before we begin, I'd like to remind everyone that this conference call, as well as the presentation slides, contain certain forward-looking statements regarding the company's expected operating and financial performance for future periods. These statements are based on the company's current expectations. Actual results for future periods may differ materially from those expressed due to a number of risks or other factors that are discussed in our annual, quarterly, and other reports filed with the Securities and Exchange Commission. And as noted in our presentation materials, and unless otherwise identified, results are presented on an adjusted basis to remove the effect of foreign currency fluctuations and other discrete items. Joining us on the call today are EZ Corp's Chief Executive Officer, Lockie Given, and Tim Jugman's Chief Financial Officer. Now I'll turn the call over to Lockie.
Thanks, Sean, and good morning, everyone. Today I'd like to begin with a review of our fiscal fourth quarter and 2024 performance, and then move to an overview of the progress we've made on our strategic goals we set four years ago. We're excited to report a record-breaking fiscal Q4 and full year 2024, driven by our team's consistent execution of our strategic plan. Total revenue for Q4 reached a record $300.9 million, up 11% year over year, while PLO grew 14%, $279.2 million, the highest level in our history. We also delivered strong bottom line results in Q4, with EBITDA up 15% to $36.7 million, and diluted EPS climbing 13% to 26 cents per share. These outstanding operating and financial results demonstrate our commitment to delivering value for our stakeholders. Beginning on slide three, we continue to be a global leader in pawnbroking and pre-owned and recycled retail. We operate 1,279 stores in the US and Latin America, having added another 21 stores this quarter. Demand for our pawnbroking services continues to grow as economic pressure from elevated living costs and limited credit options drive customers into short-term cash solutions. Additionally, consumers are becoming increasingly value-conscious, turning to pre-owned merchandise for its affordability and eco-friendly benefits. We are continuously innovating and providing exceptional customer service to address these evolving needs. Moving to slide four. During the quarter, we opened 20 new stores across Latin America and acquired an additional store in the US. Our earning assets grew 16% year over year, supporting a record PLO balance and leading to a 12% increase in PSC. Our cash balance declined to $171 million due to paying off our convertible note during the quarter, along with an increase in PLO and inventory, as well as share repurchases of $3 million. We maintain substantial liquidity to fund PLO growth, expand de novo stores, support inorganic growth opportunities, address near-term debt maturity, and share repurchasing. Slide 5 shows the continued growth of our business across all key financial metrics in Q4, as well as throughout the year. Q4 revenues grew 11% year-over-year, merchandise sales increased 9%, and gross profit grew by 12%. while EBITDA and diluted EPS climbed 15% and 13% respectively. As noted earlier, strong consumer demand and exceptional customer service continue to fuel PLO and PFC growth. Now, turning to our key business strategy highlights for Q4, which are on slide six. We are proud of the progress we've made in strengthening our core PORN operations. In the US, revenue continued to grow due to our ongoing focus on development for our team members, serving our customers, and executing on porn fundamentals. In Latin America, gross profit grew by 20% due to enhancements in automated pricing, loan guidance, and focus on customer service. Additionally, we continue to improve store systems and processes to increase speed of service. Our focus on strengthening customer relationships is evident in the 44% growth of EasyPlus Rewards members, reaching 5.4 million members globally. We also captured an increase of 23% in traffic to our core porn website. These metrics reflect our deepening connections with our customer base and our ability to engage across multiple platforms. We remain committed to fostering a culture that empowers and recognizes our team members, who are truly the foundation of our success. In Latin America, we've improved scheduling processes to support a healthier work-life balance. Additionally, we launched comprehensive training on the fiscal 2025 incentive program structure, ensuring team members fully understand earning potential and performance criteria. To support long-term growth, we've also enhanced our talent and succession planning tools, equipping EasyCorp to better identify, develop, and retain top talent. Turning to innovation and growth, U.S. online payment collections increased $6.2 million in the quarter. In Mexico, adoption of online payments also grew, with 13% of extensions and layaways now handled online. Additionally, MaxPorn's luxury e-commerce sales grew sixfold, primarily through eBay. With that, I'll hand the call over to Tim Judman, our CFO, who will provide a deeper look at our financial results. Tim?
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