2/6/2025

speaker
Operator
Moderator

first quarter fiscal 2025 earnings call. At this time, all participants are in a listen-only mode. Later, we will conduct a question and answer session, and instructions will follow at that time. As a reminder, this call may be recorded. I'd now like to turn the conference over to Sean Mansouri, the company's investor relations advisor with Elevate IR. Please go ahead, Sean.

speaker
Sean Mansouri
Investor Relations Advisor at Elevate IR

Thank you, and good morning, everyone. During our prepared remarks, we will refer to slides which are available for viewing or download from our website at investors.easycorp.com. Before we begin, I'd like to remind everyone that this conference call, as well as the presentation slides, contain certain forward-looking statements regarding the company's expected operating and financial performance for future periods. These statements are based on the company's current expectations. Actual results for future periods may differ materially from those expressed due to a number of risks or other factors that are discussed in our annual, quarterly, and other reports filed with the Securities and Exchange Commission. And as noted in our presentation materials, and unless otherwise identified, results are presented on an adjusted basis to remove the effect of foreign currency fluctuations and other discrete items. Joining us on the call today are EZ Corp's Chief Executive Officer, Lockie Given, and Tim Jugman's Chief Financial Officer. Now I'll turn the call over to Lockie.

speaker
Lockie Given
Chief Executive Officer

Thanks, Sean, and good morning, everyone. We kicked off fiscal 2025 with another strong set of operating and financial results, driven by sustained demand for fast cash solutions and affordable, high-quality secondhand goods. Building on our momentum from last year, we generated another quarter of record revenue in PLO. In Q1, we achieved total revenue of $329.7 million, marking a 10% year-over-year increase, while PLO grew 16% to $282.9 million. Our strong bottom-line performance included a 12% increase in EBITDA to $53 million and diluted EPS up 17% to 42 cents. These results highlight our continued commitment to delivering enhanced value for our stakeholders through relentless operational execution. Beginning on slide three, we continue to be a global leader in pawnbroking and pre-owned retail. We operate 1,283 stores in the US and Latin America, including four Denogo stores out of this quarter. With the rising cost of living and limited access to credit options for many consumers, the demand for our pawnbroking services continues to grow significantly. At the same time, more consumers are seeking affordable, sustainable, pre-owned goods driven by a heightened focus on value-conscious shopping. Our commitment to innovation and exceptional service ensures we can effectively meet these evolving customer needs. Moving on to slide four, as I mentioned, we opened four de novo stores in Latin America this quarter. Our earning assets grew 20% year over year, supporting a record PLO balance and leading to a 13% increase in PSC. Our cash balance increased to $174.5 million, up $4 million from last quarter, driven primarily by cash from operating activities. This was partially offset by higher earning assets, capital expenditures, tax payments for net share settlements of equity awards, and share repurchases. We maintain strong liquidity to support PLO growth, de novo store expansion, strategic acquisitions, near-term debt maturities, and ongoing share repurchases. Slide five highlights the strong financial performance in the quarter, showcasing the continued growth of our business across key metrics. Q1 revenues and gross profit grew 10% year over year. Merchandise sales increased 8%, and our EBITDA was up double digits for the third consecutive quarter. As noted earlier, strong consumer demand, operational execution, and exceptional customer service continue to fuel our growth. Turning to our key business strategy highlights for the quarter on slide six, I'm pleased to highlight the significant progress we have made in strengthening our core plan operations. This achievement is a testament to the dedication and expertise of our team, whose efforts have driven meaningful improvements across the business. As a result, we have delivered strong loan growth, fueled by larger average loan sizes, operational improvements, and robust customer demand. To enhance the customer experience by providing accessible and flexible financing solutions for our customers, we have expanded a third-party Buy Now, Pay Later program into all of our U.S. stores. Additionally, in July, we launched a longer-term layaway option, which drove a 13% increase in new layaways during the quarter. Since layaway sales are recognized upon final payment and customers now have more time to complete their payments, This adjustment has shifted from sales into future quarters, reflecting the flexibility we've provided to better meet our customers' financing needs, especially for the jewellery category. To complement these efforts, we've seen strong engagement with our Easy Plus Rewards program, which continues to drive customer loyalty and enhance our overall performance. In fact, our Easy Plus Rewards members accounted for 77% of all transactions for the quarter. We also captured a 5% increase in traffic to our core porn websites. These metrics reflect deepening connections with our customer base and engagement across multiple platforms. We are equally focused on investing in our team members, who are the backbone of our success. We enhanced field compensation plans to more effectively drive expected behaviors, reward performance, and increase retention. Additionally, we announced an assistant manager certification program for the U.S. stores, to grow internal talent and strengthen operations support. To celebrate excellence across the business, we held easy elite celebrations in each of our regions, recognizing our top store managers with a consistent global message centered on growth mindset and exceeding expectations. Depending on innovation and growth, US online payment collections increased more than 30% to $27.2 million for the quarter. Similarly, in Mexico, digital adoption continued to rise, with 15% of extensions and layaways now handled through online payments. Balance for affordable luxury remains strong, with MaxPorn's luxury e-commerce sales increasing 50%, largely fueled by eBay sales. As we continue to test buy online, pick up in store, we also launched a new pilot program for view online, buy in store. Additionally, we are testing new SMS marketing campaigns in the US to increase engagement with EasyPlus members. Slide 7 highlights our continued dedication to sustainability and community impact. In Q1, we sold over 1.5 million pre-owned items to extend their useful life and provided critical financial services to customers in the communities we serve. We also advanced inclusivity through affinity groups and belonging initiatives. enhanced team operations, and supported communities with charity donations and 461 hours of company paid volunteer time going toward nonprofits and community organizations. With that, I'll hand the call over to Tim Jugman at CFO who will provide a deeper look at our financial results.

Disclaimer

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