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Fiserv, Inc.
4/24/2025
Welcome to the FISERV First Quarter 2025 Earnings Conference Call. All participants will be in a listen-only mode until the question and answer session begins following the presentation. As a reminder, today's call is being recorded. At this time, I would like to turn the call over to Julie Cheriel, Senior Vice President of Investor Relations at FISERV.
Thank you, and good morning. With me on the call today are Frank Busignano, our Chairman and Chief Executive Officer, Mike Lyons, our President and incoming CEO, and Bob Howe, our Chief Financial Officer. Our earnings release and supplemental materials for the quarter are available on the investor relations section of Fiserv.com. Please refer to these materials for an explanation of the non-GAAP financial measures discussed on this call, along with a reconciliation of those measures to the nearest applicable GAAP measures. Unless otherwise stated, performance references are year-over-year comparisons. Our remarks today will include forward-looking statements about, among other matters, expected operating and financial results, and strategic initiatives. Our working statements may differ materially from actual results and are subject to a number of risks and uncertainties. You should refer to our earnings release for a discussion of these risk factors. And now, for the last time, I'll turn the call over to Frank.
Thank you, Julie, and thank you all for joining us today. It was a particularly active first quarter, but I think you've come to expect that from FISERV. First, we were steadfast on execution, and that worked out well as we exceeded consensus EPS, expanded our leading client franchise and partner relationships, and advanced our new product and market initiatives while making several strategic acquisitions. We also completed our CEO transitions. Mike has exceeded all of my expectations, and as a company, we haven't missed a beat. While the economic landscape remains dynamic, we're focused on executing, driving out growth initiatives, and hitting the commitments we set forth in February. As for me, I'll continue to do all I can to extend Pfizer's industry-leading positions. pending the outcome of the full Senate vote on my nomination to Social Security Commissioner. You've often heard me talk about the deep bench we have here at Pfizer. And last month, Mike and I took steps to further advance the organization with the elevation of Takis Georgiakopoulos, our new Chief Operating Officer. Takis was named as a Senior Advisor back in June, after a successful career at J.P. Morgan, most recently as global head of payments. The COO role is a natural next step for Takis, who is an accomplished leader and talented operator with deep expertise in technology and payments around the world. He took the baton from Guy Chiarello, who became vice chairman and continues to report directly to Mike. In this role, Guy is focused on developing best-in-class products, deepening client and partner relationships, and guiding our technology strategy. He is also spearheading our efforts to leverage artificial intelligence and data, both within Fiserv and for our clients. The balance of the management committee remains in place. Lastly, I'd like to wrap up with some reflections. I am extremely proud of what we have built at Fiserv. The company's ability to extend its leadership position is clear. It comes from scale and profitability, a strong balance sheet, global footprint, more key clients, broad distribution through a network of partners, vast resources to invest and innovate, and a business model that's durable enough to weather shifts in the economy. It is these attributes that led us to outperform on both operating and valuation measures post-merger and can extend our track record of 39 consecutive years of double-digit adjusted EPS growth. The alignment of our ecosystems for merchants and financial institutions is driving our growth now and into the future. As commerce and banking are increasingly interconnected, we are positioned to help clients on both sides to meet their growth aspirations. It is a construct unparalleled in the market today, ripe with opportunity and clearly hard to replicate. And with that, I'll turn the call over to Mike.
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