Five Below, Inc.

Q3 2021 Earnings Conference Call

12/2/2021

spk16: Good day and welcome to the Five Below Third Quarter 2021 Earnings Conference Call. All participants will be in listen-only mode. Should you need assistance, please signal a conference specialist by pressing the star key followed by zero. After today's presentation, there will be an opportunity to ask questions. To ask a question, you may press star then one on your touchtone phone. To withdraw your question, please press star then two. Please note, this event is being recorded. I would now like to turn the conference over to Christiana Pelz, Vice President of Investor Relations and Treasury. Please go ahead.
spk08: Thank you, Gary. Good afternoon, everyone, and thanks for joining us today for Five Below's third quarter 2021 financial results conference call. On today's call are Joel Anderson, President and Chief Executive Officer, and Ken Bull, Chief Financial Officer and Treasurer. After management has made their formal remarks, we will open the call to questions. I need to remind you that certain comments made during this call may constitute forward-looking statements and are made pursuant to and within the meaning of the safe harbor provisions of the Private Securities Litigation Reform Act of 1995 as amended. Such forward-looking statements are subject to both known and unknown risks and uncertainties that could cause actual results to differ materially from such statements. Those risks and uncertainties are described in the release, in the press release, and our SEC filings. The forward-looking statements made today are as of the date of this call, and we do not undertake any obligation to update our forward-looking statements. If you do not have a copy of today's press release, you may obtain one by visiting the investor relations page of our website at buybelow.com. I will now turn the call over to Joel.
spk14: Thank you, Christiana, and thanks, everyone, for joining us for our third quarter. 2021 earnings call. Before I discuss the specifics of our third quarter, I want to share my appreciation for the many teams throughout our organization that produced such phenomenal results, which far surpassed our expectations and set records for Five Below. In a period where the global supply chain environment continued to be very difficult, our teams were proactive and nimble, sourcing cool, trend-right products while working diligently to ensure merchandise got to our stores and onto shelves in a timely manner. I'm proud of the team's execution, hard work, and agility, which they have consistently demonstrated throughout this extremely challenging and complex year. I'm also grateful to the hundreds of vendors whose partnership and collaboration continues to help fuel our success. As you will hear when I discuss the underlying drivers of our third quarter financial results, Our performance also demonstrates the inherent flexibility of our model and the universal appeal of Five Below. We offer incredible WOW products at outstanding value with an amazing shopping experience that resonates positively with our customers. Now, on to the results. Total sales in the third quarter grew 27% over last year to $608 million, are 131 million higher than last year's third quarter. Comparable sales increased 14.8%, driven by transactions, and it was our highest comp of any quarter since going public. We also achieved the highest average store sales for a third quarter in our history. Operating profit grew 75%, leading to earnings per share of 43 cents. New store growth and performance continued to be strong in the third quarter. We opened 52 new stores across 24 states, bringing our new store openings to 154 at the end of the third quarter. The new stores are located in diverse areas across the country, ranging from established markets such as the Philly Metro Market to new states like New Mexico, which we entered in September. Five of these new stores, from Jersey City, New Jersey to Moreno Valley, California, made our top 25 summer or fall grant openings. Including the 17 stores we have opened in the fourth quarter, our new store program for 2021 is now complete, bringing us to 170 net new stores for a total chain store count of 1,190 stores in 40 states. During the third quarter, We continue to make progress against our strategic initiatives of product, experience, and supply chain. On product, as you know, it all starts with delivering our customers value and an assortment of those gotta have, trend right products in a fun, safe, treasure hunt shopping environment. That is who we are and what we do. And you saw that reflected in our Q3 results. The ability of our teams to recognize trends and capitalize on them quickly is a key distinguishing characteristic and strength of our model. This is the wow that makes the Five Below concept so unique. We were very pleased with the broad-based performance across our worlds, and especially the outperformance in the sports, room, candy, and create worlds. The merchants worked closely with our vendors to source some incredible products, And I want to again thank them for being such great partners. To that end, the sensory trend, which we mentioned on our last earnings call, continued throughout Q3. In addition to poppers and fidget toys, renewed interest in squish models emerged as teens and tweens collected them in all new shapes and sizes. Our merchandise and supply chain teams quickly sourced fresh merchandise which was particularly impressive given the global supply chain environment. And our store and marketing teams had some fun coming up with compelling social media and in-store campaigns to feature them. During the quarter, as expected, back to school and Halloween returned to more normalized seasons with backpacks and stationery items, including art supplies in demand, along with candy for Halloween. In addition, gaming kept growing as a trend, and we are really excited to continue to offer an exclusive line of gaming products under the Booga brand. As a reminder, last year we entered into a collaboration with Booga, the 2019 Fortnite World Cup champion, to bring affordable gaming products to the masses. The line continues to expand and represents great quality and incredible value while reinforcing Five Below's position as the destination for teens and tweens. Turning to our second strategic initiative, experience. We continue to innovate both in-store and digitally to enhance the customer experience. In-store, our go-forward prototype with Five Beyond sections in the back of the store is in about 30% of our stores. The seasonal Five Beyond wow wall featured back-to-school items during the third quarter such as a study from home desk and a studio ring light, both for only $10, which are two great examples of the incredible wow and value we are delivering. We also mentioned how assisted checkout, or ACO as we call it, has really helped with the customer's experience as throughput is much higher than our traditional checkout. We added over 100 ACOs this quarter, bringing our store count with ACO to approximately 60% of the chain. Also new to the checkout experience is the addition of Venmo and PayPal as payment options, which are now available in all our stores. Another enhancement to the experience for our customers is the Instacart partnership that we rolled out over the summer. We are attracting new customers and getting positive feedback on the experience of shopping buy below in this manner. We believe that this is a service, is a value add to our customers, especially during the busy holiday season, and is even more beneficial after the e-commerce shipping cutoff. On the digital experience, we continue to grow our e-commerce operations. We are excited to have opened our third fulfillment center, which is located within our Arizona Ship Center, and we shipped our first e-commerce commerce order from there in September. Having this additional fulfillment capability will greatly enhance our efficiency, speed, and ability to meet the high demand during the fourth quarter, especially for our customers in the western states. We are attracting new customers to buybelow.com through both our digital marketing and Buy Below in-store experience, while also growing repeat customer visits. Our digital marketing brings to life the fun and value that Five Below is all about. For our third strategic priority, supply chain, we continue to proactively manage the ever-changing environment while growing our distribution network. This has been a challenging year for supply chain, as you certainly know, but I am extremely proud of how well the teams have managed through it. From securing additional container capacity to adding our own truck fleet at our ship centers and implementing transloading, the team has done an outstanding job thinking out of the box and being proactive and nimble. As of today, we have received the vast majority of our holiday inventory and believe we are in a strong position to deliver our customers a great assortment of gifts, stocking stuffers, and more. This year, having the Arizona Ship Center open will drive additional efficiencies in getting products to our stores, and we expect the opening of the Indiana Ship Center next year to further enhance supply chain capabilities. Now I'd like to turn to the all-important holiday season. We are pleased with a strong start to Q4, including the Black Friday weekend. This is our 20th holiday season since Five Below was founded in 2002. And while today we now offer more than stocking stuffers for the holidays, what has not changed is a customer promise of wow and value, which I hope you will experience firsthand when you shop our stores and online. Our teams have worked hard throughout the year and combined with the investments we have made in key strategic areas, we believe we are well positioned to meet demand while providing customers a safe and exciting shopping experience. You may have seen our press release highlighting seasonal and holiday gift ideas ranging from tech items for gamers to Disney character toys and pet products. We also have WOW holiday products like a four-foot Christmas tree and decor, matching pajamas, bottoms, and slippers, including for the family pet. and tech items such as selfie kits to help customers with their social media presence, all for $5 or less. We have been communicating our holiday campaign largely through digital content, which reaches nearly every market. In addition, we were thrilled to recently be featured on two nationally syndicated TV shows, The Balancing Act with Montel Williams and The Ellen Show. For The Ellen Show, we formed a partnership provide support for several kids and their families. Tomorrow we begin the 12 Days of Christmas with Ellen, so be sure to watch. In addition, our Five Beyond Wow Walls for the holiday are merchandised in all stores with extreme value gifts like a $12 telescope and a six-foot basketball hoop for $25. This is the third holiday with the Wow Wall. And we are very pleased with the results thus far. We believe that having these higher value items helps our customers with their holiday shopping as we become more of a one-stop shop for holiday gifting. With the combination of fun gifts, stocking stuffers, and the new Five Beyond products, along with more stores featuring assisted checkout registers, as well as our enhanced distribution capabilities, e-commerce and Instacart, we are prepared to give our customers an amazing shopping experience this holiday. So, in summary, it was an outstanding third quarter as we continue to grow the Buy Below brand, expand our footprint, and delight our customers, while also navigating the challenges of the current supply chain environment and preparing for the all-important holiday season. We believe a key driver of our success is our customer mindset. We think back from the customer in everything we do, which drives our associates to operate and plan with the customer at the top of the list. Flexibility, innovation, and operating discipline are also hallmarks of Five Below, which have served us well, especially in the last several quarters. We remain laser focused on providing extreme value for our customers and consistently executing our growth strategies while we build for the future with 2,500 plus stores. With that, I will turn it to Ken to provide more details on the financials. Ken?
spk15: Thanks, Joel, and good afternoon, everyone. I will begin my remarks with a review of our third quarter results and then provide guidance for the fourth quarter and the full year. As Joel mentioned, we were very pleased with our third quarter results. Our sales for the third quarter of 2021 increased 27.5% to $607.6 million from $476.6 million reported in the third quarter of 2020. These results exceeded our expectations, driven by multiple strong product trends, which we believe drove traffic and new customers to our stores. We opened 52 new stores across 24 states in the third quarter, compared to 36 new stores opened in the third quarter last year. We ended the quarter with 1,173 stores, an increase of approximately 15% versus 1,018 stores at the end of the third quarter of 2020. As Joel mentioned, we were very pleased with the performance of our new stores, with five stores making the top 25 grand openings for summer and fall. Comparable sales increased by 14.8%, driven by an increase in comp transactions of 14.3%, and a comp ticket increase of a half a percent. Versus the pre-pandemic third quarter of 2019, average ticket was up 25%, and average transactions were down 4%, which is consistent with results since we reopened the chain last year. Gross profit for the third quarter of 2021 was $202.4 million versus $151.1 million in the third quarter of 2020. Gross margin increased by approximately 160 basis points to 33.3%, driven primarily by occupancy leverage on the strong sales results, which more than offset higher inbound freight costs. Also contributing to the increase in gross margin was lower distribution labor and store freight expense, primarily due to the shift of our receipts and flow of inventory to stores from Q3 into Q4. This distribution benefit is expected to reverse in the fourth quarter. As a percentage of sales, SG&A for the third quarter of 2021 decreased approximately 30 basis points to 26.3%. SG&A expenses as a percent of sales were lower than last year, driven primarily by fixed cost leverage, offset in part by higher incentive compensation. With the sales beat, we were able to generate leverage of 30 basis points versus our expectation when we provided guidance for SG&A to delever by approximately 100 basis points on the lower expected sales. As a result, Operating income increased 75.1% to $42.4 million versus $24.2 million in the third quarter of 2020, with operating margins expanding 190 basis points over last year's third quarter. Below the operating income line, we recorded a charge of approximately $9.7 million related to the write-down of an equity investment. Our effective tax rate for the third quarter of 2021 was 24% compared to 13.4% in the third quarter of 2020. Our tax rate last year was favorably impacted by the benefits of discrete items related to the impact of the CARES Act and share-based accounting. Net income for the third quarter of 2021 was $24.2 million versus net income of $20.4 million last year. Earnings per diluted share for the third quarter was 43 cents compared to last year's earnings per diluted share of 36 cents. We ended the third quarter with $311 million in cash, cash equivalents and investments, and no debt, including nothing outstanding on our $225 million line of credit. Inventory at the end of the third quarter was $521 million as compared to $430 million at the end of the third quarter last year. Average inventory on a per store basis increased approximately 5% versus the third quarter last year as certain receipts shifted into the fourth quarter. While a level of uncertainty related to the ongoing supply chain disruption from COVID remains, we believe we are in a good position to meet the holiday demand from an inventory perspective. As of today, most of our holiday product has been received at our ship centers, with the remainder arriving in time to stock our store shelves for the last minute holiday rush. Now onto guidance for the fourth quarter. We will compare our guidance to last year as our stores were fully reopened for the entire fourth quarter of 2020. For any full year commentary, we will continue to compare to fiscal 2019 due to the disruption in store closures in the first half of 2020 caused by COVID. We are very pleased with the start to the fourth quarter. Based on our current trajectory, we expect fourth quarter sales to be in a range of $985 million to $1.5 billion, with a comparable sales increase in a range of 2% to 4% versus the record fourth quarter comparable sales increase of 13.8% last year. Comparable sales for the nine-week holiday period are expected to be stronger than the total fourth quarter comp, given we are anniversaring extraordinary January sales last year, which were driven by stimulus checks. The record sales results last year generated significant leverage on fixed costs. Additionally, last year we reduced marketing expenses and store hours, which drove further operating margin improvement. Given these dynamics last year, we expect operating margin to deliver by approximately 125 basis points in the fourth quarter this year, with the majority to occur within SG&A as store expenses and marketing are expected to be higher. We expect gross margin in the fourth quarter to deliver slightly versus last year, as some of the costs associated with the handling of delayed inventory receipts shifted from the third quarter into the fourth quarter. While we are experiencing higher freight costs resulting from supply chain disruption, in the fourth quarter, we expect to partially offset these through efficiencies and leveraging our scale. Our effective tax rate for the fourth quarter is planned at approximately 25%, which excludes the impact of share-based accounting or any share repurchases. As you know, our practice is to update the tax rate outlook quarterly with actual results when we report earnings. Net income is expected to be in the range of $133 million to $140 million. with diluted earnings per share expected to be in the range of $2.36 to $2.48. For the full fiscal year of 2021, we expect sales in the range of $2.84 billion to $2.86 billion, which is an approximate 54% increase over fiscal 2019, and which represents an approximate 24% two-year compound annual growth rate. We now expect operating margin for fiscal 2021 to reach a record 13% or leverage of over 120 basis points versus fiscal 2019. Net income is expected to be in the range of $272 million to $279 million with diluted earnings per share of $4.82 to $4.94, which at the midpoint is a 56% increase over fiscal 2019 and a 25% two-year compound annual growth rate. We are planning to spend approximately $310 million in gross capital expenditures, excluding the impact of tenant allowances. This reflects the opening of our new ship center in Arizona and construction of a new ship center in Indiana, opening new stores and executing remodels, and investing in systems and infrastructure. In conclusion, we had an exceptional third quarter and are off to a very good start for the fourth quarter. Our merchants and overall operations continue to proactively pivot and respond as customers adjust their preferences and behaviors and as macro events unfold. We are confident that we are prepared to provide our customers an amazing shopping experience for the holidays. And with that, I will turn it over to the operator to begin the Q&A portion of the call.
spk16: We will now begin the question and answer session. To ask a question, you may press star then 1 on your touchtone phone. If you are using a speakerphone, please pick up your handset before pressing the keys. To withdraw your question, please press star, then two. Please limit yourself to one question. If you have further questions, you may re-enter the question queue. Our first question comes from Matthew Boss with JP Morgan. Please go ahead.
spk11: Thanks, and congrats on another great quarter, guys.
spk14: Hey, thanks, Matt. Appreciate it.
spk11: So, Joel, on the first quarter 2020 call, I remember you cited moving your model to offense. So six quarters later, you've clearly done that successfully. I guess two questions. When you look across the world, where do you see from here opportunity to further accelerate market share? And then second, on the new customer acquisition, do you believe you've sustainably broadened your customer base as we exit the crisis?
spk14: Hey, thanks, Matt. Really great question. In fact, I love the words offense and it's not only a word that we talk about on this call, it's something we talk about internally every week. As it relates to your question, I call out two worlds specifically that I think we continue to see opportunity to grow. One is in tech and specifically You know, gaming is an area that, you know, is in my prepared remarks, and it's an area we continue to expand in. And then the second area really isn't a world, but it really speaks to the concept of trends. And I would tell you, Matt, we've gotten much better at identifying trends and then, you know, racing to get them, you know, speed to market. Much better than we were even when the spinners happened in 17, which, We were one of the first then too, but you know, the examples of Poppers and Squish and Sensory, you know, are all great ones where we were one of the leading retailers to get those into our stores firsthand for our customers. So those are just a couple areas on the product side. The other one you talked about was, you know, new customer acquisition. And that's an area that we are really pouring some resources into. We now have tokenization throughout our entire fleet. And the best part about that feature, Matt, is that we'll be able to now really track and understand at the individual rather than specifically how many transactions we have of whether we're attracting new customers or not attracting new customers. So more to come on that, but I think that's a really good opportunity. And then your big picture was, You know, how do we, you know, accelerate market share? And what I would tell you, you know, for Five Below, it's all about driving growth. We have multiple levers to pull. And each one of those levers kind of fuels the momentum. And the couple key ones I would call out for you, Matt, new stores. It remains a growth engine. You can tell we've completed 170 for this year. We'll get together with all of you in January at ICR and talk about our plans for next year. but you shouldn't expect our growth engine around new stores to slow down. We continue to innovate. Just in the last four years, we've had two new prototypes. One we launched in 2017, and then in 2020, we started with the Five Beyond prototype. Our brand awareness continues to grow. And then finally, I think, as we've said many times on this call, we continue to reinvest in the product. And that's all about keeping the quality and freshness you know, front and center to our customer. And really, we now are in a position now that we have scale, and that scale helps us introduce new licenses, new exclusives, new collaborations, and new ventures. So a big mouthful there, Matt, but it's really all about, you know, playing offense and driving market share. And hopefully those give you a good overview of it.
spk11: Great color. Best of luck.
spk14: Hey, thanks, Matt. Appreciate it.
spk16: The next question is from Paul Lejwe with Citi. Please go ahead.
spk13: Hey, thanks, guys. I'm curious if you can talk about the performance of the stores that have the Five Beyond assortment in it just relative to the rest of the chain. And just to follow up on Matt's question, I'm kind of curious if anecdotally you think that it's your existing customer buying some of the higher-priced product or if you are attracting a new customer because of the deals that you're able to offer at those higher price points. Thanks.
spk14: Yeah. Thanks, Paul. Look, on the first one about the performance of Five Beyond, it's a question you should ask me again after we get through the holidays. You know, Five Beyond has largely been in our new stores, and now it is, you know, a few of those stores are starting to turn new, and I'm talking about the Five Beyond prototype. We do have Five Beyond at holiday in the entire chain. And, you know, from last year at Holiday, Ken, help me on the exact figures, and we'll certainly have them all for you for this holiday, but any transaction that had Five Beyond and it was about double, is that right?
spk15: Double, non, yeah, non-wow wall transaction.
spk14: Right. So you're clearly seeing customers that come in our stores, you know, spend more money if they have a Five Beyond item in their transaction. And then, you know, as I just talked to or answering Matt's question about tokenization, that's really going to help us start to understand, you know, is Joel new to Vibe Below? Is Paul new to Vibe Below? Or was that an existing customer? So that all went in starting the fourth quarter here, and we'll start to track that every quarter, and it'll really help us track specific customers and whether they're new. We do know... You know, we do marketing surveys every quarter, and we do know we're attracting new customers, but that's – you've got to remember that's self-reported by the customer. This will actually give us actual customer data. Hopefully that answers your question, Paul. Yeah, you bet. Yeah, thank you. Good luck. Thank you.
spk16: The next question is from John Heinbrockel with Guggenheim Partners. Please go ahead.
spk06: Hey, guys, so two quick things. Number one, demand is obviously good. So the step up in marketing and store hours, you know, is that when you think about that driving incremental demand, do you think it will do that? Is that encompassed in the two to 4%? Right? Because I guess, you know, you don't have to do that. And then secondly, You know, when you think about Sheriff Wallet, where are you guys now on embracing a loyalty program and being able to do, you know, more personalized offers, right, to your customers?
spk14: Yep. Look, I, you know, on demand, I mean, clearly third quarter, John, was, you know, huge demand, you know. And then here as we go into fourth quarter, a two to four comp is on top of last year's almost 15 comp. And just a reminder, as Ken said, we expect the holiday comp to be higher than that as we're up against that January stimulus. So we feel really good about that piece of it. And then finally on share a wallet, Oh, and I just mentioned, John, in terms of hours, they're exact, almost identical Q4 year over year. So really no change there. On share wallet, tokenization was the next key step we really needed before we could consider a loyalty program. And I think we got rightfully distracted with COVID and supply chain and you know, that kind of work had to take a backseat to, you know, making sure we kept the business stabilized. I think as we've gotten, you know, over some of these macro issues, we can now kind of turn our attention back to that program. But listen, we're in a fortunate spot that, you know, what really drives our business, John, is that differentiated shopping experience with exceptional value. And so that'll be our first, you know, path we'll go down. But, Look, I think loyalty won't happen next year, but it is something we will start to bring back towards the beginning, front of the burner to start working on again. Thank you. You bet, John. Thanks.
spk16: The next question is from Simeon Gutman with Morgan Stanley. Please go ahead.
spk12: Hey, everyone. Nice quarter. My questions, I think, are more for Ken. I wanted to ask how much was the GM impact from the movement of some of the receipts from Q3 to Q4? I guess how much of that was expected or was that because of supply chain issues? And then can you also speak to freight in and of itself, how that impact played out versus how you expected? And then tying this all together, and Ken, I hope you see this is all really one question. is that if if sales do surprise positive in the fourth quarter relative to what you've just set up we should then see torque both in the gross margin given these higher costs and in the sgna line just want to confirm that okay thanks simeon i think there were about 15 questions in there but i'll uh i'll hit him i think that the first one uh you you threw out was around uh
spk15: supply chain and the changes there and the movement of the inventory from Q3 into Q4. Obviously, that was not expected as we provided the guidance at the beginning of the third quarter, but as events unfolded throughout the quarter, there was a shift from the end of Q3 into Q4. I also mentioned we feel really good about the position of the inventory going into the holiday season, that it just came in earlier in Q4. and we've got the majority in with us now to be able to fuel those sales for Q4. In terms of the magnitude of that, you can look at it really at what took place in Q3 because it's pretty similar as it moves from Q3 into Q4. If you looked at the – we had about 160 basis points of leverage in gross margin in Q3, about a third of that. was related to the benefit from reduction in distribution expenses that would be shifting into Q4. And then your question on outperformance versus the guide, I don't see anything out in front of us here that wouldn't prevent us from having some flow through, obviously, if we outperform from a sales perspective. In other words, I don't see any other impact with outperformance in sales that would drive higher expenses. So we should achieve a flow through.
spk12: Thank you. Appreciate it.
spk16: The next question is from Michael Lasser with UBS. Please go ahead.
spk04: Good evening. Thanks a lot for taking my question. Joel, you're going to be on pace to have average store volumes in the $2.4 million range this year. Wow. If you had to guess, how much of that volume do you think came from stimulus? How much came from trends? And is this a reasonable base from which you can grow over the next 12 to 24 months on a same store basis?
spk14: Yeah, look, Matt, you know, I would tie it back to the question. I mean, Michael, I'd tie it back to the question Matt asked me. you know, about playing offense. And, you know, I think it just goes back to what we were talking about, about driving growth. And so if you believe the four or five things I outlined, I'll repeat myself real quick here. You know, new stores, buy beyond, continuing to innovate, brand awareness going up, and then reinvesting in the product. We obviously believe on our end that all five of those are still in their infancy. And so as, as we, um, mature those five levers that drive growth, there's no reason that our average store number shouldn't, shouldn't continue to go up. And, you know, it wasn't too long ago that that average store number was, you know, one six, one eight, I think when I got here. And, um, and if you just looked at comp stores, it's, it's over two five. So, um, look. Those five levers, Michael, are really what we're going to use to continue to drive the average store volume up. So short answer is yes, we believe we can continue to grow that. Is it going to happen all quarters equally and smooth? Absolutely not, right? I mean, there will be some times when you're up against the height of a trend. But just like in spinners, when we came around the corner on that, because we attracted new customers, It helped us, you know, lap that positively. And I think this quarter is an outstanding example of, you know, we were up against double-digit comp quarter, and we actually produced double-digit comps two years in a row. So it won't be smooth, Michael, but we're just really at the beginning, honestly, in terms of driving average store sales performance.
spk04: Thank you, and good luck with the rest of the holiday.
spk14: Hey, thanks, Michael. You too. Stay warm.
spk16: The next question is from Chuck Grom with Gordon Haskett. Please go ahead.
spk09: Hey, thanks. Great quarter. My question is on self-checkout. I'm just wondering if you could speak to how it's helping from a labor perspective, how it's helping from a sales throughput perspective, particularly during the months of November, and then also from a customer engagement perspective.
spk14: Yeah, it's a great question, Chuck. Obviously, the fact that we added a hundred more in Q3 when we only opened 52 new stores. Look, I think that we always knew it would have a labor component to it, but it's really the efficiency for the customers in Q4 specifically where the benefit is. And look, many of you that have been following us for a long time, We've talked about the lines we have in our stores at Q4, and I think last year was a huge unlock for us that ACO really, it honestly eliminates those lines, you know, and that's probably, it adds to the satisfaction level that the customers have, you know, and it certainly helps us on the labor side because we kind of always have open nine registers. Now, look, we call it ACO for a reason, assisted self-checkout, because, look, there are some customers that just want help checking out, and we lean in hard to help them. It's really easy. We're not a grocery store where there's, you know, 50 items in a basket. And I think what we've landed on is really the answer for Five Below, and you should expect to see us continue to grow the percentage of stores that have ACO.
spk16: Great, thank you.
spk14: Hey, thanks, Chuck.
spk16: The next question is from Karen Short with Barclays. Please go ahead.
spk10: Hi, thanks very much and great quarter. I just want to ask a little bit about freight. Can you just give us some color in terms of where you're contracted even through 2023 and then maybe some color on what the 22 contracted rate is versus 21 and what the 23 rate is versus 22? And I guess the follow-on to that is what would that mean generally for pricing architecture in terms of raising prices, obviously in light of the recent announcement of another competitor raising prices across the board?
spk14: Look, hopefully you can understand, Karen, for competitive reasons. I can't get into the specifics on the rate, but I can tell you, you know, we continue to not play in the spot market. It's a very small percentage of our freight that goes through the spot market. The teams have always been proactive on, you know, locking in rates. I mean, we had this year's rates locked in, you know, even before 2021 started. And I think the biggest change we've made is, you know, we've locked in for multi-year. And so while the rate is going up, Um, I can tell you that, um, you know, certainly what we hear from, from the industry, we're, we're well below what, what the industry is paying for it. And, and I look part of that, you know, I talked a little bit earlier about scale and this is an advantage of us growing at such rapid rates. You know, the, these carriers got to be careful of, you know, um, you know, excluding us, um, you know, cause at some point in time it's going to level back off and, And they want us as a customer. And so they've been great partners, one of the best. They've hit their commitments to us. We're getting the freight we expected. Hasn't been easy, but it's been a good year working through a really tight situation there. But that hopefully gives you some color commentary on freight. And you can tell by the results, Ken.
spk15: Yeah. Yeah, Karen, the other thing too, and I think I mentioned it on our second quarter call, that we had expected the impact of these freights net to be just in the tens of basis points, because there are some other things we're doing, along with what Joel mentioned in terms of locking up rates, getting those commitments going out a little bit longer term, and getting favorable rates given our scale. There's other things we're doing internally here, you know, starting looking at a truck fleet, you know, some pallet and truck efficiency. And let's not forget about the distribution centers. We mentioned that we opened another one in the quarter in Arizona, another one coming on in Indiana next year. That helps to reduce the STEM miles to the stores. I know that's not inbound freight, but that's another freight cost nonetheless that comes in the cost of goods sold that we're going to be able to manage even better now, given our centers are closer to our stores. Great.
spk14: Thanks, Karen.
spk10: Thank you. Thanks, Beth.
spk16: The next question is from Brian Nagel with Oppenheimer. Please go ahead.
spk07: Good afternoon. We're outside of the great quarter. Thanks, Brian. Just with respect to the start of this holiday season, particularly Black Friday, the comments you made sounded like you're very pleased with the performance in your stores on Black Friday. We're hearing from many other sources that Black Friday across retail is rather disappointing. So I guess maybe as we think about the Five Below business model, one that used to feed off traffic of other retailers, there was this further indication that Five Below is generating its own traffic and likely better than that of other retailers. Then the second question, I'm just going to pile it in, is how do we put together the comments, the very upbeat comments you made towards the start of the fourth quarter of the holiday season and and then the guide for 2% to 4% comp, which would be assumed some type of step down from the performance you had in Q3. Thanks.
spk14: Yeah, thanks, Brian. Look, as it relates to Black Friday, we were very pleased. I can't comment on other retailers, but I think it continues to go back to, honestly, the first question I outlined with Matt on you know, the multiple levers we have to drive growth. And, you know, Black Friday specifically, you know, we had squish models out there early Friday morning, and that was a traffic driver for us. But, you know, that's all about one day. I think in general, the start to fourth quarter we're pleased with, which leads to your second question. And look, it's really hard to understand this quarter given what we're going to be up against in January. So just let me remind you what Ken said in his prepared remarks. We do expect the, you know, all important nine weeks to be higher than that, you know, two to four guide we gave you. And then I think the, you know, you think about last year, I think we came in the nine weeks at about 10% and then we finished the quarter at almost 14%. So it just shows you what an impact that stimulus had. We will get through that over the few weeks of January. So if that's not as big of headwinds as we expect, then the number will be higher. And then the last one, Brian, is just trying to understand there's a lot of noise out there about pull forward. And it remains to be seen these next four weeks how much is pull forward. If it's not as much pull forward and we are driving our own traffic, I think we'll be pleasantly surprised on the quarter. But I think, look, having a two-year stack that is averaging 9% annually, that's an 18% two-year stack, is a pretty amazing fourth quarter for us. And then the last thing I'd remind you, Brian, if you look at it in dollars rather than percent, You know, the Q4 growth, you have to go back to 2019 because Q1 and Q2 are wonky versus 2020. But, you know, our 2021 growth over 19 on an average store basis is going to be about, you know, $300,000. And the guide there represents about $75,000. So the quarters on a dollar basis are about the same, Brian. It's just not the same in percentages because you're talking about a much bigger number. So hopefully that helps give you some color commentary on how we thought about the quarter.
spk07: No, very helpful. I appreciate it. Thank you.
spk16: The next question is from Edward Kelly with Wells Fargo. Please go ahead.
spk02: Hi, guys. Good afternoon. I wanted to just follow up on the Q4 gross margin. So it looks like based upon the guidance that, you know, the margin is probably going to be, I don't know, 100 to 150 basis points below what your sort of normal Q4 gross margin would be, you know, sort of thinking back historically. I think maybe about a third of that is the shift. So the rest of that, is that just, is that the additional freight pressure? And then looking out into 2022, and I know it's still a little early here, but Just curious as to how you are thinking about the sustainability of the margin from the current year level and the puts and takes on that.
spk15: Thanks, Ed. On Q4, I guess one way to look at it and to answer your question, you know, it called out 100 and we expect about 125 basis points of deleverage in total operating margin in Q4. the overwhelming majority that's going to come in SG&A. So, you know, a small percentage will be in gross margin for Q4. And really the entire amount of that is that shift in inventory receipts and those additional distribution center handling costs that we're going to incur in Q4. So that's really what the driver is in Q4 and kind of the breakdown between gross margin and SG&A in terms of the deleverage. go forward in terms of our operating margin percentages. I mean, that's something obviously we're going to get into as we get further on and we get to our fourth quarter call and we talk about our guidance for 22. There's going to be some puts and takes in next year. Obviously, the freight cost piece that we've spoken about towards the end of this year, that could have an impact in the beginning quarters of next year. But, again, we still have a ways to go. We'd like to get through the holiday season first, and we'll take a deeper dive into next year and be able to lay that out on our fourth quarter call.
spk14: Just give us a little more time on that, Ed. Yep. Thank you.
spk15: Thanks, Ed.
spk02: Sounds good. Thank you.
spk16: The next question is from Scott Mushkin with R5 Capital. Please go ahead.
spk03: Hey, guys. Thanks for taking my question. So it's maybe a little bit of a softball here, but, you know, looking, kind of stepping back at what you guys just put up, which is just tremendous numbers. If you look at other companies, they're struggling from labor issues. They're struggling from freight issues. There's massive in-stock problems. You know, we had a competitor changing to multi-price points and other things. What makes Buy Below so much different than a lot of the other companies that are kind of similar to you guys, if you had to summarize it?
spk14: I always like softball questions, Scott. I might be a little broken record, not so sure on this call yet, but I said to you guys before, I think what's winning in retail today, the successful retailers today need to offer either a differentiated shopping experience or they got to be in the value space. I believe We offer both to drive traffic. There is no other national retailer out there that is specifically targeting teens and tweens and kids. Toys R Us went out three years ago. We do it with a great shopping experience and it's all about value. I think that's number one. The second one, as long as I'm here, we're going to keep investing for the future. We're keeping the stores remodeled. We're constantly updating the prototype. We're continuing to innovate. We talked about ACO a few questions ago. And so you put all those together, Scott, into a cohesive offering, and the customer is noticing it. And so it's an amazing shop with great value. But that's what I would tell you has really kind of been the a big difference. And then you layer in, you know, one last thing I tell you is what's different from, you know, it's hard to believe only five years ago, our total sales for the year was a billion dollars. And we just guided to you all that we're going to do a billion dollars in one quarter. So we're at that tipping point of having scale and that, um, scale benefits certainly has helped us in the headwinds against, you know, supply chain. Um, it's, it's helped us, uh, you know, really, you know, continue to reinvest in product and, you know, every other tailwind just gets magnified for the positives. So a little bit of a long-winded answer there, Scott, but, you know, I just summarized that. You put all this together, and that's the key differentiation for us.
spk03: Yeah, I mean, from my perspective, you know, a lot of bigger companies are having much more challenges, many more challenges than you guys have. So you're obviously executing at a higher level. So that's congratulations to the team there. No, I appreciate that.
spk14: You know what?
spk03: Everyone down below, too.
spk14: Yeah, thank you. For all those listening in, I'm sure they appreciate your comments on that. And we pride ourselves on people. We spend a lot of time talking about culture. And I think it really has made a difference. We've seen very low turnover in the last two years, so that continuity also helps as we continue to execute at a very high level. But appreciate the kind words, Scott, and hopefully that gives you some insight into how we see the business.
spk03: Thanks very much.
spk16: You bet. The next question is from Jeremy Hamblin with Craig Hallam Capital Group. Please go ahead.
spk05: Thanks. I'll add my congratulations. I wanted to ask a couple questions here on Five Beyond. I think you mentioned you're at 30% of your stores today with a dedicated section. I wanted to get a sense for your timeframe that you would expect to complete that in all stores. And then secondly, can you give us a sense at this point in time on the AUV lift that you get on the stores that have Five Beyond versus the rest of the chain. Thanks.
spk14: Yeah, thanks, Jeremy. And certainly appreciate answering any questions on Five Beyond. I think it's an area that we owe all of you some deeper dive on next year and to give you some bigger color commentary on where we're going with it. and how fast we will convert the chain. I will tell you that we're extremely bullish about Five Beyond. It's in about 30% of the chain today. It'll be in roughly about half the chain at the end of next year. Now, the one thing I will tell you is, look, we've gotten a lot of feedback from the customers as we pivoted from playing defense to playing offense. If you remember a few years ago, we called it 10 Below. And to me, that's an example of plan defense. It was just about raising prices. This is about driving and delivering value. And so what we're not going to do is rapidly expand Buy Beyond in our non Buy Beyond prototype. It was very important to our customers that we keep it separate and segregated from from the main business. So for all of you that walked in a Five Beyond store and a non-Five Beyond, there are certain times of the year, namely holiday, where we've made an exception and delivered Five Beyond up front. But other times, we're only going to have Five Beyond if we can develop it in a prototype or remodel the store and put it in the back. So hopefully that gives you some of that. And Jeremy, we'll certainly give you some more outlook on the long term as we get to our fourth quarter call.
spk05: All right.
spk16: Thank you. The next question is from Anthony Chukumba with Loop Capital Markets. Please go ahead.
spk01: Thank you so much for taking my question. Congrats as well. Just wanted to get a little bit more color on the write-down on the equity investments. I don't mean to nitpick. I mean, it was obviously a great quarter. But just wanted to get more color on that, including what that would have been on an On an after tax basis, because, you know, you can make the argument that you should have excluded that and then you would have beat consensus by even more. Thank you.
spk14: Yeah, no, look, it's a good question. And, and, um, you know, as, as we, uh, you know, look at all our investments and, um, you know, with, with the pandemic and some that just weren't performing at that rate, that that's what drove the, the, uh, the non cash write down. And it largely is behind us, and we will look forward going forward, but it's all non-cash below the line there. I don't know, Ken, anything to add on that?
spk15: Yeah, I think, Anthony, you asked about the tax side of it. I mean, based on the nature of the write-down, it did not have your typical tax benefit from a deductibility standpoint. So the amount that was written down that's above taxes, basically that full amount flowed through down to EPS.
spk01: Got it. That's helpful. Thank you.
spk14: You bet. Thanks, Anthony.
spk16: This concludes our question and answer session. I would like to turn the conference back over to Joel Anderson for closing remarks.
spk14: Thank you, Operator, and thank you, everyone, for joining us today. You know, I just stand by telling and reinforcing a lot that was said on the call. This was truly an exceptional quarter for Five Below from both a results perspective as well as, you know, honestly making progress against our strategic priorities. We will continue to listen to our customers as we kind of source, you know, fresh, unbelievable and new products at extreme value. And we believe that will deliver an incredible holiday for us. I want to finish by also saying we really pride ourselves in what we're doing to give back to the communities through our annual Toys for Tots fundraiser. As an example, we're expecting to raise over $2 million this year. So important part of who we are and what we stand for. And so on that note, look, I wish you all a safe, happy and healthy holiday season and encourage you to shop by below. We'll look forward to speaking with you all again in 2022 at the ICR conference. Thank you and have
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