Five9, Inc.

Good day, everyone, and welcome to 5.9's fourth quarter fiscal year 2020 earnings call. Today's webinar is being recorded.

At this time, I'd like to turn the conference over to Lauren Sloan. Thank you. Thank you for joining us today.

On the call are Rowan Trollope, CEO, Dan Berklin, President, and Barry Zorenstein, CFO. Certain statements made during the course of the call are not historical facts. including those regarding the future financial performance of the company, industry trends, company initiatives, and other future events, are forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Such statements are simply predictions, should not be unduly relied upon by investors. Actual events or results may differ materially, and the company undertakes no obligation to update the information in such statements. These statements are subject to substantial risks and uncertainties that could adversely affect Five9's future results and cause these forward-looking statements to be inaccurate, including the impact of the COVID-19 pandemic, our acquisition of Inference Technologies Group, and the other risks discussed under the captioned risk factors and elsewhere in Five9's annual and quarterly reports filed with the Exchange and Securities Commission. In addition, management will make reference to non-GAAP financial measures during this call. A discussion of why we use non-GAAP financial measures and information regarding the reconciliation of our GAAP versus non-GAAP results is currently available in our press release issued earlier this afternoon, as well as in the appendix of our investor deck, available on the investor relations section of 5.9's website at investors.5.9.com. And now, I'd like to turn the call over to 5.9's CEO, Rowan Trela. Please go ahead.