Fluent, Inc.

Q3 2022 Earnings Conference Call

11/7/2022

spk09: The conference will begin shortly. To raise your hand during Q&A, you can dial star 1 1. Okay, good day, and thank you for standing by. Welcome to the Fluent, Inc. Third Quarter 2022 Earnings Call. At this time, all participants are in listen-only mode. After the speaker's presentation, there will be a question and answer session. To ask a question during the session, you'll need to press Star 1-1 on your telephone. You will then hear an automated message advising your hand is raised. Please be advised that today's conference is being recorded. I WOULD NOW LIKE TO HAND THE CONFERENCE OVER TO YOUR SPEAKER TODAY, DAN BARSKY, GENERAL COUNSEL. PLEASE GO AHEAD.
spk03: GOOD AFTERNOON AND WELCOME. THANK YOU FOR JOINING US TO DISCUSS OUR THIRD QUARTER 2022 EARNINGS RESULTS. JOINING ME ON TODAY'S CALL ARE FLUENCE CEO, DON PATRICK, OUR CFO, SAGUNDA KANDAHWAL, AND RYAN SCHULKE, OUR COFOUNDER AND CHIEF STRATEGY OFFICER. Our call will begin with comments from Don and Sagunda, followed by a question and answer session. I'd like to remind you that this call is being webcast live and recorded. A replay of the event will be available following the call on the investor relations page of our website, www.fluentco.com. Before we begin, I'd like to advise listeners that certain information discussed by management during this conference call will contain forward-looking statements which are covered under the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. Any forward-looking statements made during this call speak only as of the date hereof. Actual results could differ materially from those stated or implied by our forward-looking statements due to risks and uncertainties associated with the company's business. These statements may be identified by words such as EXPECTS, PLANS, PROJECTS, COULD, MAY, AND OTHER WORDS OF SIMILAR MEANING. THE COMPANY UNDERTAKES NO OBLIGATION TO UPDATE THE INFORMATION PROVIDED ON THIS CALL. FOR A DISCUSSION OF THE RISK AND UNCERTAINTIES ASSOCIATED WITH FLUENCE BUSINESS, WE ENCOURAGE YOU TO REVIEW THE COMPANY'S FILINGS WITH THE SECURITIES AND EXCHANGE COMMISSION, INCLUDING THE COMPANY'S MOST RECENT ANNUAL REPORT ON FORM 10-K AND QUARTERLY REPORTS ON FORM 10-Q. During the call, we will also present certain non-GAAP financial metrics relating to media margin, adjusted EBITDA, and adjusted net income. Management evaluates the financial performance of our business on a variety of indicators, including these financial metrics. The definition of these metrics and reconciliations to the most directly comparable GAAP financial measures are provided in the earnings press release issued later today. With that, I'm pleased to introduce Fluent CEO, Don Patrick.
spk05: Thank you, Dan, and good afternoon. Thanks to all of you for joining our call today. I'm here together with Ryan Schuelke, our Chief Strategy Officer, Chairman of the Board and Company Founder, and Zagunda Kondiwal, our Chief Financial Officer. I'll make some brief comments about our third quarter results. which really reinforce the imperative behind our commitment to enhance the quality of our consumer engagements within our performance marketplace. I'll then update you on the discipline progress we're making against our strategic priorities. While our industry continues to experience dynamic change and where consumers are reacting to substantial inflationary headwinds. Our Q3 2022 results came in as planned off a very strong Q2. and consistent with our strategic course. Financial results were as follows. Revenue of $89 million represents 4% year-over-year growth and is in line with what we advised in our last earnings release as we opportunistically accelerated our Q3 initiatives forward into Q2 in anticipation of marketplace uncertainties. In turn, Revenue growth for Q2 and Q3 combined was up 18% versus 2021 and is a positive reflection of our long-term growth strategies. Our median margin of $28.1 million is up 16% year-over-year at 31.5% of revenue. Expanding our media footprint and strengthening our performance marketplace continue to drive margin improvement year-over-year consistent with our strategy. Adjusted EBITDA of $5.9 million represents 6.6% of revenue, down $0.4 million year-over-year. This reflects our ongoing strategic investments focused on enhancing our platform while expanding the quality-grounded consumer experiences within our performance marketplace. As I discussed in the last earnings release, A strong Q2 revenue and median margin growth reflected the effects of our Q3 2022 strategic initiatives that hit earlier than our original plan, the result of our consciously leaning into momentum. In turn, Q2 and Q3 results landed where we had planned. Given the more volatile macroeconomic environment in the second half and the required strategic and economic adjustment, we are seeing a parallel in our Q2, Q3 results for the full year. our strong first half performance landing us where we planned for the full year of 2022. In the process, we continue to test and learn to ensure all growth initiatives are aligned against our strategic course. This is a fundamental practice in our evolving business model. In Q3, we are encouraged by our double-digit revenue growth of our core rewards business. directly resulting from the momentum of our consumer engagement and CRM strategic initiatives, where we are committed to winning in the long term. Rewards revenue growth was primarily offset by our jobs business due to challenges we faced with our technology platform migration, coupled with difficult year-over-year industry comps. Of strategic relevance, is how we proactively manage the mix across our initiatives to prudently expand our business unit margins where market opportunities exist. And we are pleased that the majority of our businesses show double digit year over year margin improvement. Our ability to remain strategic yet nimble is important given the current market realities. It enables us to invest with purpose when growth opportunities present themselves. Our third quarter operating results exhibit the continued progress we're making on our long-term strategic growth plan. We are focused squarely on the consumer engagement, along with enhancing the quality experience within our performance marketplace. While the entire industry is responding to a turbulent economic environment, we remain excited for 2023, as we believe the fundamentals that we put in place today will pay longer-term strategic and financial dividends. Creating more effective, long-term customer acquisition solutions for our clients while successfully positioning Fluent as a market leader is a winning road forward, and it represents a more sustainable Fluent business for our stakeholders. Our everyday mission remains strengthening and expanding our Fluent's three strategic growth pillars, our media footprint, our platform, and our performance marketplace. Fluent's ultimate competitive advantage is enhancing our go-to-market capabilities within the logical points of intersection across each pillar. We call this our flywheel, and it represents the differentiated position in the marketplace, our sweet spot, if you will. As I mentioned, given the market dynamics will remain, our intent is to invest strategically and then rapidly test and learn. We're not afraid of making a strategic bet, as our model is designed to validate, or eradicate, pivoting fluidly into long-term strategic growth opportunities where we believe we can win based on fluent competencies. We continue to make meaningful progress here, and we expect to see more strategic and financial dividends in 2023 and beyond. We highlighted the initiatives within our pillars in the past earning releases. So I want to simplify by providing executive summary and how these strategic growth pillars interplay across one another in our quality flywheel. Again, our goal is to deliver higher quality consumer engagement, which we believe is required path to consumer satisfaction and higher lifetime value. Winning here represents a significant long-term strategic and financial opportunities for Fluent. Number one, we are aggressively investing in quality at the conscious expense of our bottom line, and we are convinced it will pay long-term strategic and financial dividends. Our traffic quality initiative has strategically evolved our media footprint by delivering a more highly engaged and motivated consumer to our digital media properties. In logical sequence, we continue to grow our media footprint through channeled partnerships and geographic expansion so that we can meet and exceed consumer expectations And those consumers in turn look forward to future engagements. Number two, consumer engagement is an unquestioned strategic priority, as is increased audience personalization of our marketing campaigns. When a high quality driven consumer visits our property with influence digital media portfolio, the integrity of our first party data is pivotal to identifying the consumer's intent, need or desire. Combined with our ability to gather and enable real-time insights via our analytics and technology platform, this Fluent capability allows us in real time to present relevant offers to each segmented audience from our world-class clients. We then evolve our campaigns based on consumer learning, and the insights gleaned represent an inherent competitive advantage for Fluent. Critical in building Fluent brand equity is that when the consumer wins, so does our roster of clients. Number three, CRM leverages the capabilities of all three strategic growth pillars to drive increasing consumer lifetime value along with enterprise value for our shareholders. Our CRM technology and capabilities engage with consumers who willingly return to our media properties. Here, we leverage their prior survey responses and performance marketplace experiences, allowing us to utilize their personal insights as a strategy to strengthen the relevancy and improve consumer engagement. This is the path to increasing consumer lifetime value, a significant revenue and margin strategy. As you can see, our quality flywheel enhances our go-to-market capabilities across our media footprint, our performance marketplace, and our platform. This provides a significant market play in attracting, engaging, and creating meaningful long-term relationships with consumers, while also strengthening our relationship with world-class clients and key industry verticals. Regarding Q4, given the unpredictable macro and geopolitical economic outlook, we are certainly seeing a parallel level of unpredictability in the digital advertising industry. where consumers and our clients pause to assess the road ahead. The ramifications for Fluent are difficult to gauge and remain fluid, but we obviously expect to see growth continuing to moderate compared to the first half, with consumers spending less and the clients operating more cautiously while tightening their budget. Adding to this market-wide complexity, is that we are also seeing certain media costs increase above historical Q4 seasonal norms based on widely reported industry headwinds facing social media platforms. As a result, we are leaning into industry verticals and client partnerships, like health insurance, that have strong seasonal demand for our audiences while also managing media mix in the immediate term. We do believe media costs will return to more historic norms after the holiday spending season, and at that point will positively impact spending across our media footprint. We maintain our belief that on a fiscal year basis, our annual 2022 financial results will continue to show revenue growth at or above industry growth rates as we look to earn market share in key strategic growth areas. In closing, We anticipate the economic environment will remain volatile for some time, and we will strategically and financially adapt to the economic realities by balancing our investments and managing our business mix without compromising our key long-term strategic bets. We remain focused on our well-defined growth pillars and will continue leaning into strategically compelling revenue opportunities where we believe we have a different position and a significant consumer runway for margin expansion over time. This is the decided path to winning more quality-driven consumers and establish competitive advantage in the marketplace, while also creating shareholder value for investors. And with that, I'll turn to Sugandha to provide more detail on our financial results.
spk01: Thank you, Don, and good afternoon to everyone. We are pleased with our strong third quarter 2022 results and the continued momentum in the business as we execute on the fundamentals and progress with our strategy. Our unique first-party data assets and strong advertiser relationships have put us in a great competitive position to win. In the third quarter, Fluent generated $89 million of revenue, up 4% year over year. As expected, the growth rate was slower than the previous quarter, primarily due to our decision to accelerate test and learn initiatives in Q2 due to anticipated headwinds in Q3. The revenue growth in the third quarter was driven by the strength in our core rewards business, driven by expanding our media footprint in the U.S. Another area of growth was our internal CRM capability, which enables us to reengage with consumers who have previously registered on our own media properties as we seek to enhance their overall lifetime value. These growth areas were partially offset by softness in our jobs business, as we work to complete the migration of our internal technical platform. The improved functionality of the platform has positioned jobs for growth in the fourth quarter, as well as 2023 and beyond. As a reminder, as a part of launching our traffic quality initiative in early 2021, we took a strategic approach in building high quality media traffic while reducing the volume of lower quality traffic. While we are conscious that our commitment to quality reduce our traffic volume in the near term, we are pleased that our monetization increased almost 30% in Q3 as compared to the same quarter last year. Our media margin in Q3 was $28.1 million, up 16% year-over-year, and representing 31.5% of revenue. For context, we spent nearly $61 million on paid media in the quarter, our largest cost component. On the last earnings call, we noted the opportunity to drive high-quality traffic from biddable platforms at margin levels below the affiliate side of our media mix. While they expect the shift in our media mix to continue in the near future, we remain confident in our ability to optimize our spend levels and ultimately drive high profitability over time. Our operating expenses on a GAAP basis for Q3, comprising sales and marketing, product development, and GNA, came down by almost $1 million, or 5% year-over-year, to $19.8 million. Within that mix, sales and marketing increased by $1.2 million, driven largely by an increase in business travel, events, and in-person meetings, and some increased headcount to support the growing business. Our product development expenses increased by approximately $160,000, reflecting continued investments that we made in our technology and analytics platform, as well as development of new app-based media properties, expanding beyond our traditional focus on web-based media properties. Lastly, our G&A expense came down by $2.4 million. The decrease was mainly the result of cost incurred related to the full monopoly acquisition during the third quarter of 2021, along with the termination of the monopoly put call consideration. Finally, on profitability, our adjusted EBITDA for the third quarter was $5.9 million, representing 6.6% of revenue and down 8% year-over-year. Our interest expense increased by $150,000 year-over-year, driven by an increase in interest rates. In Q3, we continue to be a non-cash federal taxpayer due to the availability of NOLs. We reported gap net income of $3.1 million in the quarter and adjusted net income, a non-gap measure, of $5 million. As a reminder, our non-gap metrics are reconciled in the earnings release and our 10-Q or 10-K filings. Turning to the balance sheet, we ended the quarter with $33.1 million in cash and cash equivalents. This is an increase of 112% year over year. Working capital, defined as current assets minus current liabilities, ended the quarter at $51.8 million, up 25% year over year. Total debt, as reflected on the balance sheet, ended the quarter at $41.8 million. Looking into the fourth quarter, we expect strong growth from our jobs and Fluent Sales Solutions businesses. Fluent Sales Solutions, our live agent capability, continues to advance our strategic agenda of providing end-to-end customer service solutions for our advertisers. The business is expected to benefit from the annual Medicare enrollment period in Q4 and is positioned well to capture the industry growth and improve its margins. While the fourth quarter has historically been our strongest quarter, we are seeing the growth moderate, with a few of our clients pulling back on ad spending and deploying funds more consciously. At the same time, we believe consumers are feeling constrained by elevated prices caused by inflationary pressures and rising interest rates. Given this overall environment, we anticipate the macro uncertainty and industry headwinds to impact our P&L in Q4. For 2023 and beyond, we will continue to focus on driving revenue growth and margin expansion while maintaining a disciplined approach to our overall updating expenses. We believe that despite near-term challenges, all the fundamentals are there for us to return to a stronger revenue growth for next year. Before I conclude, I would like to provide a quick regulatory update. With increasing frequency, federal and state regulators are holding businesses like ours to high standards of training, monitoring, and compliance. From time to time, federal regulatory agencies and state attorney generals have directed investigations or regulatory initiatives towards our industry or towards certain companies within the industry, such as ours. We provide regular updates on regulatory investigations and settlements in our reports to the SEC. Our form 10Q will contain certain updates on an investigation by the Federal Trade Commission and of a lawsuit recently filed by the Attorney General of Pennsylvania against us related to certain of our historical business practices. We believe our current practices are in compliance with the state and federal consumer protection laws, and we are addressing each of these matters with our professional advisors. In closing, we are pleased with our third quarter results and the underlying strength of our business. As the economy transitions to slower growth and we head into uncertain times, our management team is laser focused on execution of our strategy and maintaining operating discipline with a goal of creating long-term value for consumers, clients, and fluent shareholders. Thank you for your time. We are glad to take questions now.
spk09: Okay, thank you. At this time, we will conduct the question and answer session. As a reminder, to ask a question, you'll need to press star 11 on your telephone and wait for your name to be announced. Please stand by while we compile the Q&A roster. Our first question comes from the line of Maria Ripps of Canaccord. Your line is now open.
spk02: Hi. This is Matt on for Maria. Thanks for taking my question. I just wanted to follow up on the forward commentary and appreciate your comments that advertisers are operating more cautiously and tightening budgets. I was just wondering what kind of feedback you've been hearing more recently in the last few weeks. Are there any pockets of clients across certain verticals or geographies that are maybe increasing spend modestly? I think last quarter you highlighted media and entertainment as sort of more of a recession-resistant vertical. So just any additional color you could share there would be helpful. And then I have a quick follow-up. Thanks.
spk05: Sure. Thanks for that. Thanks for the question. You know, our platform was designed to support a number of performance marketing metrics. So it could be focused on growth, like a user, a subscriber, or it also could be shift towards more financial, like immediate return on ad spend or or cost per acquisition. So the platform is allowed to move around very flexible in real time. And what we're seeing is there's still very strong demand within our verticals, and specifically, like you mentioned, the media and entertainment vertical. But in the last couple of months, we're seeing that they're shifting from growth and acquiring users and more towards short-term growth. return on ad metrics and spending and lifetime value. So the great thing about the Fluent platform is they don't tend to cut budgets like you would think about an agency. They just adjust their performance metrics across that. And that's what the general trend we're seeing. The other verticals where we are leaning in and you're seeing slight changes to, or big changes, obviously health insurance vertical through our Fluent sales solutions business. This is the second year we've had the call solutions business. very strong marketplace demand and very strong quality metrics that we're really leaning into. And the second, we talked about the jobs business and that it had some headwinds around a large client, a very large brand that was taking up a lot of supply last year and also our migration from the tech platform. That tech platform has been complete and we're We're really leaning into the functionality of that, and we're seeing some good sequential quarter-over-quarter growth in that market.
spk02: Got it. Thank you. Appreciate all that color. Very helpful. And then just on the media footprint diversification efforts, I know you talked about expanding channels and partnerships and getting into different geographies. Just any additional color you can provide on that and maybe sort of, you know, what do you think you're in? And then in that effort, and then maybe just like in the context that you called out, you know, higher media costs that are, you know, industry wide. Does that impact your strategy there in the near term? Thanks.
spk05: Yeah. So I'll just put it in context. There's two big pieces of our supply. One is obviously the biddable platforms, which we've talked a lot about over the last year that we've been growing into. Second is the publisher partners that we've been working with. The biddable platforms, we've seen in Q4, you see pricing increase always around the seasonality. But we've seen over historical norms, it's increased even more than usual. Part of that, we believe, is based on the well-documented problems that they're having with their financials and that the pricing is going up short-term price. for financial reasons, not market reasons. So we've been managing the mix of our media and moving it less towards the biddable, more towards our affiliate side, along with leaning into other supply partnerships that we have.
spk06: Got it. Thanks very much.
spk05: You asked a question, Matt, around innings. You asked a question around innings. You know, Segunda mentioned it. You know, we started the traffic quality initiatives in 21 where we took a ton of traffic off the board. It was more defensive at that time. We've been in the offensive position here with our – with our media in terms of really leaning in. Part of what we talked about in Q2 was that we took a number of media initiatives and brought them forward so we could test and learn. It takes a couple of quarters to work through those to make sure that they're strategic versus opportunistic and making sure that there's a quality consumer around that. So we are playing offense on the traffic quality initiative side.
spk06: Thanks. Very helpful. Thanks, Pat.
spk09: Thank you. Please stand by for our next question. Our next question comes from the line of James Goss of Barrington Research. Your line is now open.
spk08: All right. Thank you. I've got a couple. Good. So one is, should I read into your comments that you're looking at fourth quarter revenues probably being and if that's, as you revolve that mix, and how long would that situation persist?
spk05: Jim, we are definitely managing more towards our margin rather than growth right now. And that's sort of, again, the beauty of the platform is we can move from one side to the other. We are managing more towards the media side. So when you look at growth, we would look at revenue growth not being as strong as before. We'd be leaning into the media margin growth. So in this environment with not a lot of visibility with the brands, they clearly are um, being very visible. We get to see things in real time, but, um, you know, we continue to see, um, you don't have perfect visibility. So we're being more conservative around, um, how we're managing that to mix. And we're also being, um, conservative around making sure that the longer term investments that we have, uh, we can continue to invest aggressively into to grow, to grow, um, to grow fluent.
spk08: All right. And, and, um, you talked about additional investments in technology. I think, uh, in terms of enhancing the platform and balancing your initiatives. Could you talk about the nature of those technological creations and the cost and the ultimate intent?
spk05: It's a great question, Jim. Ultimately, it really comes down to our ability to interact with the consumer in real time and serve up the right relevant add to them and then continue on with driving our CRM efforts around the lifetime value. So specific, those investments have been going on now since early 2020 when we talked about our technology and the data platform and our CRM. The ones we were talking about today was more around the jobs related business that was really about ingesting different feeds and different partner supply in real time and and being able to optimize that in a real-time way for our clients. So it always is around either audience segmentation or around the consumer experience, around the relevancy of ads, or the lifetime value and deepening that engagement with the consumer. Those are the three common trends you see with all our investments.
spk08: And one final one. You talked about the consumer intent, need, and desire, and I'm wondering if What are the similarities and differences by major verticals? And do you get that information by certain questions or responses, or are you aggregating info over multiple contexts with some of the same people and building a database on them?
spk05: Yep. It's a good question, Jim. When a consumer comes on to one of our media properties, we obviously tailor our questions to them based on their segmentation, based on their demographics, and also based on their intent. As they move and as they ask more questions or they start to show interest in ad serving, we will then make more relevant questions specifically targeted towards that individual. So we're looking at things from an individual level of what the insight's showing, rolling up to an audience segmentation that we've run our ad serving off. So to answer your question, we'd look at specifically towards the individual and then aggregate it up towards the audience, and then we aggregate it up towards the vertical. So we're seeing a lot of continued demand on the media and entertainment side. More on the financial services side, obviously we're seeing less demand. You know, it's more higher costs, higher consideration businesses that the consumer is sort of being a little bit more hesitant towards these days.
spk08: All right. Well, thank you very much. Appreciate it. Thanks, Jim.
spk09: Please stand by for our next question. Our next question comes from the line of J.P. Gagan of Global Value Investment Corporation. Your line is now open.
spk07: Thank you. Good afternoon and congratulations on a nice quarter. You've given some good color on how you're customer behavior is changing or your customer spending behavior is changing. But I'm curious, in the face of some macroeconomic headwinds, what you're seeing from your website visitors or consumers and then how you really tailor your day-to-day business operations to match your changed consumer and customer behaviors.
spk05: Great. Thanks, JT. So we are seeing the consumer move or be more interested in what we call lower cost, lower consideration campaigns like media, entertainment, things that tend to cost less money and also you know, less of a purchase decision for them. And the way we're reacting to that, obviously, is around making sure that we're providing them with the right relevant consumer experience when they come onto our website. So if they're coming on and they're showing interest in streaming or in gaming or we're obviously able, in a real-time way, through our machine learning algorithms, provide that right type of experience them in terms of showing that ad serving to them. So the great news is that it's all real time, all driven by our machine learning and our analytics platform, driven by that age segmentation. As things change, and that could be hour by hour, second by second, consumer by consumer, our marketplace is flexible and dynamic enough to move towards that intent or interest. This is a big time of year for health insurance, and that is obviously an important part of our business in Q4, and we've been able to also bring in that type of quality consumer and bring that experience through our call solutions business through a live agent capability also.
spk07: Sure. Have the changes you've discussed manifested in a change to the cost of traffic? And if so, how should we think about the development of your media margin going forward?
spk05: Yep. Yep. So where it tends to be, where it becomes the most impactful is what we call the lifetime value, JT. So when the consumer comes on, we have initial relationship with them. The CRM obviously then allows us to continue to have a longer-term relationship with them over time. And what we've been working on is making sure that and measuring and making sure that lifetime value, A, increases and also expands over time. So the key metric is around the user and the lifetime, the time of value that we have with them from a relationship standpoint and also from a purchasing perspective of what they're interested in and what they buy.
spk07: Okay, that makes sense. Finally, your press release was quite clear on balancing your growth and margin initiatives, which seems completely reasonable. as you operate in a very dynamic environment. But more broadly, can you elaborate on your long-term capital allocation priorities at this point?
spk05: Yeah, from a capital perspective, JT, it hasn't changed from what we talked about sort of last quarter. You know, we continue to invest aggressively back into the business from a technology and analytics and and platform perspective we have made small tuck-in acquisitions we guys announced purpose uh we also announced um um you know some other initiatives that we've been been investing back from the business but from a capital perspective you know we have a fair amount of cash on the bank um We want to maintain that right now based on the economic uncertainty that we're going into. So from a bank perspective or from a potential stock purchase or anything, we are right now holding that cash.
spk07: Great. Thank you very much. Appreciate it, and congratulations again.
spk05: Thanks, JP.
spk09: Please stand by for our next question. Our next question comes from the line of Bill Gusellum of Atkins Capital Management. Your line is now open.
spk04: Thank you. Relative to the healthcare vertical, would you please discuss the magnitude of the increase that you're anticipating this year versus last year? I think if I understood correctly, this is only your third year in that vertical.
spk05: So, hey, Bill, thanks for the question. Generally, last year we were in the process of really – we had closed on the monopoly transaction in September, and a lot of it was around getting to scale and building the marketplace correctly. The team has done a great job building the right types of partnerships from a client and brand perspective. It has been more based on making sure the yield and the quality is right this year. So although we will not so much see a lot of revenue growth year over year, you'll see a lot of margin growth in that call solutions business over the time.
spk04: And that industry is just massive. So is this something that truly in and of itself is a needle mover for your fourth quarter?
spk05: It is a needle mover, Bill. The one thing, just as we've talked about before, that business has been building out other verticals that need live aging capabilities, the higher cost, higher considerations. We have got into other verticals of insurance. and we are rolling out other legal services and verticals like that. But primarily, as we talked about, there's a lot of companies out there that sort of lead first with the demand and then build the supply up. One of our competitive advantages around a marketplace is our relationship with the consumer, and we really start from the consumer, make sure the quality is right, and then match them with the right brand. It is a strong play for us in Q4. It's also a very strong play long-term for us in terms of it really expands our marketplace into the higher cost to high consideration verticals that Fluent had not previously been involved in to this extent with the end-to-end solution sort of two years ago.
spk04: Okay, I'm going to take one more follow-up to this same industry question. from a margin dollar contribution. Over time, do you see where healthcare could end up being larger than the media business for you all?
spk05: I think from the total business, I don't think we'll be larger than the media side of our business, Bill, but I do think it can continue to be significant two to three times the size it is today.
spk04: Great. Thank you for all of the perspective.
spk09: At this time, I'm showing no further questions, so I'd now like to turn it back to Don Patrick, CEO, for closing remarks.
spk05: Thank you. In summary, our Q3 results confirm the progress we're making on our strategic course of building value for all Fluent stakeholders. I want to thank you for joining us today, and we greatly appreciate your support for the company. Thank you.
spk09: Thank you for your participation in today's conference. This does conclude the program. You may now disconnect. The conference will begin shortly. To raise your hand during Q&A, you can dial star 11.
Disclaimer

This conference call transcript was computer generated and almost certianly contains errors. This transcript is provided for information purposes only.EarningsCall, LLC makes no representation about the accuracy of the aforementioned transcript, and you are cautioned not to place undue reliance on the information provided by the transcript.

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