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Flywire Corporation
8/5/2025
Hello everyone and welcome to the Flywire second quarter 2025 earnings conference call. At this time all participants are in a listen-only mode. After the speaker's presentation there will be a question and answer session. To participate you will need to press star 1-1 on your telephone. You will then hear a message advising your hand is raised. To withdraw your question simply press star 1-1 again. Please note this event is being recorded. Now it is my pleasure to turn the call over to the Vice President of Investor Relations, Masha Khan. Please proceed.
Thank you and good afternoon. With us on today's call are Mike Massara, Chief Executive Officer, Rob Orgel, President and Chief Operating Officer, and Kazmin Pidigoy, Chief Financial Officer. Our second quarter 2025 earnings press release, supplemental presentation, and when filed, Form 10-Q can be found at .Flywire.com. During the call we will be discussing certain forward-looking information. Actual results could differ materially from those contemplated by the forward-looking statements. We will also be discussing certain non-GAAP financial measures. These refer to our press release and SEC filings for more information on the risks regarding these forward-looking statements that could cause actual results to differ materially and the required disclosures and reconciliations related to non-GAAP financial measures. This call is being webcast live and will be available for read-only on our website. I would now like to turn the call over to Mike Massara.
Thank you, Masha. As we look across our end markets, education, travel, healthcare, and B2B, a clear theme emerges. Organizations are more focused than ever on efficiency, return on investment, and platform consolidation. And this is why our clients choose Flywire. They come to us for deep industry understanding, tailored solutions with proven measurable outcomes that move their business forward. This client-centric approach and our relentless execution have delivered our strong Q2 2025 results and strategically positioned us for sustained growth in the quarters ahead. Our strong performance is a testament to our core DNA of Flywire and our commitment to leaning in and seeing opportunities, not challenges. It is what powered us through the travel shifts of 2020 and it's what's driving us now as we embrace the evolving education landscape while building on our powerful momentum across travel, B2B, and healthcare. This is a direct reflection of our leadership and Flymates who are committed to creating value for our clients every single day. The structural trends across our business such as invoice to cash automation, global education, healthcare patient affordability, and luxury travel remain not only intact but resilient and growing. As complexity increases, so does the need for modern, flexible technology and a trusted advisor who can drive real results. That is what Flywire provides. We are executing from a position of strength, driving innovation and scale across our core verticals and doing this all at a global level. We are not just navigating headwinds. We are turning them into opportunities by diversifying our revenue mix and expanding client relationships with high-value software contracts. Our evolution to launch the student financial services offering as a broader software as a education platform is a prime example providing greater revenue visibility and durability while helping our clients modernize and drive ROI. Simultaneously, we are embedding a performance mindset throughout our operations using data and AI to unlock productivity and scale. The results speak for themselves. Our payment platform upgrades have delivered major cost savings and performance gains. Now handling 3X the volume with 25% better efficiency. Machine learning-based algorithms now auto match over 90% of bank transfers. DocVerify automates document handling for complex global markets and our hybrid AI support model resolves 40% of payer inquiries automatically. This is a business built for scalable, cost-efficient growth. On the product front, our teams are delivering. We have added 20% more features year over year with geo expansion and innovation in key areas like unique integrations with aggressive unit force platform in the UK education market, improved account creation flows to increase repeat usage and drive cross-border transaction growth, and AI-powered document verification for cross-border transactions to improve completion rates. The results are clear. Strong client wins and expansions, new vertical capabilities, and continued double-digit organic growth. We remain focused on long-term, high-margin growth across our global markets. We are still in the early innings of a multi-vertical transformation, one that is grounded in innovation. Our goal is to capture all money flows using industry-tailored software solutions that are powered by AI and guided by our high-performance, values-driven culture. We are relentless operators, builders, and problem solvers who measure success by the value we create for our clients. That mindset has enabled us to scale globally, innovate quickly, and consistently win against legacy incumbents. I'm also incredibly excited about the momentum we're seeing with Certify. It's a perfect example of how we execute M&A at Flywire. We identify great vertical software that complements our platform and unlocks meaningful payment monetization. Certify gives us a strong foothold in hospitality and events, a segment ripe for modernization. The early traction is exciting. We're already driving value for clients and accelerating cross-sell efforts and building towards a global -to-market opportunity. The synergy between Certify's workflow software and our global payment capabilities is exactly the kind of powerful combination that is core to the Flywire model. Flywire is a business built for the long-term, resilient, free cash flow generative, and positioned for long-term growth. Thank you to our Flymates for your dedication, creativity, and passion. And thank you to our clients, investors, and partners who continue to believe in Flywire's vision and value. Rob will now go into more detail about our strong competitive momentum across each industry.
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