speaker
Operator
Conference Call Operator

Thank you for standing by, and welcome to the First Watch Restaurant Group, Inc. Third Quarter Earnings Conference Call, occurring today, November 4th, 2025, at 8 a.m. Eastern Time. Please note that all participants are currently in a listen-only mode. Following the presentation, the conference call will be opened for analyst questions, and instructions on how to ask a question will be given at that time. This call will be archived and available for replay at investors.firstwatch.com under the news and events section. I would now like to turn the conference over to Stephen Murata, Vice President of Investor Relations at First Watch. Please go ahead.

speaker
Stephen Murata
Vice President of Investor Relations

Hello, everyone. I am joined by First Watch's Chief Executive Officer and President, Chris Tommaso, and Chief Financial Officer, Mel Hope. This morning, First Watch issued its earnings release for the third quarter of fiscal 2025 on Globe Newswire and filed its quarterly report on Form 10Q with the SEC. These documents can be found at investors.firstwatch.com. This conference call will include forward-looking statements that are subject to various risks and uncertainties that could cause the company's actual results to differ materially from these statements. Such statements include, without limitation, statements concerning the conditions of the company's industry and its operations, performance and financial condition, outlook, growth plans and strategies, and future expenses. Any such statements should be considered in conjunction with cautionary statements in the company's earnings release and the risk factor disclosure in the company's filings with the SEC, including our annual report on Form 10-K and quarterly reports on Form 10-Q. First Watch assumes no obligation to update these forward-looking statements, whether as a result of new information, future developments, or otherwise, except as may be required by law. Lastly, management's remarks today will include references to various non-GAAP measures, including restaurant-level operating profit, restaurant-level operating profit margin, adjusted EBITDA, and adjusted EBITDA margin. Investors should review the reconciliation of these non-GAAP measures to the comparable GAAP results contained in the company's earnings release filed this morning. Any reference to percentage growth when discussing the third quarter performance is a comparison to the third quarter of 2024, unless otherwise indicated. And with that, I will turn the call over to Chris.

speaker
Chris Tommaso
Chief Executive Officer and President

Good morning, everyone. We appreciate your joining us to discuss our third quarter performance. We're pleased to report strong financial results. with same-restaurant traffic growth and same-restaurant sales growth sequentially higher for the fourth consecutive quarter and restaurant-level operating profit margin materially improving from earlier this year. These results are made possible by our more than 16,000 employees nationwide, and we are truly grateful for their commitment. Total revenue increased 25.6 percent compared to the third quarter of last year, fueled by three growth drivers, strong new restaurant opening performance, positive same-restaurant sales of 7.1%, and accretive strategic franchise acquisitions. Restaurant-level operating profit margins expanded, reflecting solid operational execution across our entire organization. Notably, sales at our newly opened restaurants continue to be very strong across all geographies, with some of our newest locations setting first-week sales records. Simply put, despite an increasingly difficult environment, First Watch delivered solid top and bottom-line results and we continue to strengthen our leadership position in daytime dining, placing us among casual dining's strongest performers. Our third quarter financial results are representative of our longstanding approach to growth. Total revenue increasing more than 25% crowns nearly five years of double-digit percentage quarterly growth. Our aggressive unit expansion, anchored as always by a very clear set of underwriting standards, continues to drive our success, with 21 system-wide restaurants open across 14 states during the third quarter. We are on pace to meet our target of 63 to 64 new restaurant openings for the year, representing nearly 11% system-wide growth in 2025. At Firstwatch, we are constantly evolving to ensure long-term relevancy and meet the needs of both the consumer and our employees. We are focused on delivering steady, thoughtful, enterprise-wide progress built on a solid operational foundation. giving us the confidence in our ability to continue delivering on our high-growth algorithm. We prioritize our long-term market position and traffic growth over short-term margin protection. This is particularly evident in menu pricing. With a volatile commodity environment in early 2025, we quickly evaluated the prospects of short- and long-term commodity inflation and carefully considered our competitive value proposition. As a result, we chose not to implement pricing actions that would have offset what we viewed as transitory increases in commodity costs. The positive results we reported last quarter and today reinforce our confidence in those pricing decisions. There aren't many metrics where we lag, but we're pleased to be laggers when it comes to pricing. The result of a steadfast pricing strategy is that our long-term margin profile is and always has been secure. We may experience variances from time to time or in any given quarter. but we're confident in our ability to deliver annual restaurant level margins of 18 to 20% over the long term. Our sustained high return capital investments continue to deliver and we are opening restaurants that meet or exceed our underwriting targets. This is a compelling way to use our capital with average cash on cash returns of approximately 35%. In addition to those superior returns, our aggressive unit growth is increasing our market share by expanding our brand presence and overall awareness, thereby widening our competitive mode. As I mentioned, our new restaurants are opening stronger than ever in both new and existing markets. In fact, nine of our 10 highest opening week sales in company history were achieved in restaurants opened within the last 12 months. In new markets too, like Boston, Las Vegas, and Memphis, we've opened stronger than anticipated, and it's clear that our brand and our unique offering has enviable broad appeal and proven portability. One of the many strengths of our business is that unlike some other restaurant concepts, our new restaurant openings in both new and emerging markets are performing exceptionally well. I spoke last quarter about the strategy of converting second generation sites into highly productive first watch restaurants. Of the 21 restaurants we opened in Q3, 13 were second generation sites. Of the 10 highest opening week sales, NROs in 2025, nine have been second generation. For reference purposes, some of these restaurants are opening at volumes that are more than 190% of our average unit volume, which is a powerful proof point for the benefits of this approach and in our ability to operate higher and higher AUVs, powering the brand forward. I want to highlight one particular NRO that exemplifies the ongoing strength of our brand and our disciplined execution. Our new first watch location in Dover, Delaware, situated in the state capital and the state's second largest city, opened during the final week of the third quarter. This location had opening week sales that exceeded 185% of our comp-based average, underscoring the strong demand for our concept and the strategic value of the site. We signed a lease for this restaurant in January of 2025 and advanced it through our standard construction timeline without delay. The fact that we successfully opened a short eight months after the lease signing reflects the operational rigor and efficiency of our entire team and demonstrates one of the many benefits of these second-generation sites. These historic opening week sales performances are a result of the alignment of our real estate, construction, talent, and development teams, bolstered by the heightened pre-opening consumer interest and demand generated by our efficient NRO-related marketing initiatives. In short, our teams collaborate well to ensure that our restaurants are go for launch and that we enter markets, trade areas, and neighborhoods in a way that establishes a high baseline that we can build upon for many years to come. Across the organization, our teams are now even more skillful at opening new locations and core emerging and new markets, and we remain highly confident in our expansion strategy for 2026 and beyond. No full-service restaurant company is opening at anything close to our pace, making it daunting for segment competitors to enter markets where we have an established presence. Furthermore, even in markets that we have yet to penetrate, our eventual entry often up positions them in short order. We're targeting between 63 to 64 gross new locations for 2025, and the breadth of our new restaurant opening successes can be seen in the first three quarters of 2025, where we opened 51 new restaurants in 30 markets across 21 states. I've shared this before, but I think it bears repeating that our top decile restaurants span 14 states and 22 DMAs. with consistent AUVs across all 32 states, giving us confidence in our ability to grow to a total addressable market of 2,200 locations within the continental United States. Our people platform continues to reach new heights as well. Restaurant-level employee turnover, a critical industry metric, has improved for 10 consecutive quarters and continues to outperform industry benchmarks. We recently completed our annual Y tour, and the feedback was overwhelmingly positive. with employee satisfaction tying directly to our culture, the quality of life offered, and the extensive benefits available to them. There's no question that our daytime dining single shift scheduling model remains a standout feature. Our distinctive benefits such as backup childcare and elder care, complimentary personal and professional coaching, and free telemedicine services also mean a tremendous amount to our team and we believe differentiates us from other food service employers. Team members consistently share that working at Firstwatch enhances their mental and physical well-being. Among all of the numerous advantages already cited, the opportunity for career growth most often tops the list. As the fastest growing full-service restaurant concept in the United States, we believe we provide career paths that are simply unmatched anywhere else in the industry. So where have our efforts led? Well, Firstwatch was just recently named America's number one most loved workplace by the Best Practice Institute for 2025. a recognition we also achieved in 2024. Achieving top honors in any year is a significant accomplishment. Earning this distinction two years consecutively is unprecedented. I'd like to extend my gratitude to our entire organization for their efforts in making this possible and modeling our U-First culture day in and day out. By prioritizing our employees and creating an environment that attracts the best and brightest in our industry, we are proud to provide a wide array of personal and professional growth opportunities. This is a remarkable achievement of which we are all extremely proud. The performance of our enhanced marketing investments in 2025 has been highly encouraging. This marks the third consecutive quarter of increased marketing spend versus last year, providing us with three full quarters of compelling evidence. Our integrated campaigns spanning connected TV, paid search, social media, and other channels are intentionally coordinated, driving higher aided and unaided brand awareness. Notably, the markets we targeted for investment in 2025 represent less than one-third of our overall restaurant portfolio, providing us an opportunity to significantly expand our reach in the future. Building on the insights gained from this year's activities, we are optimistic about expanding marketing programs in 2026. We're also in the midst of a comprehensive relaunch of our digital platform, encompassing both consumer-facing enhancements and back-of-house improvements. As an example, our newly relaunched app, introduced in the second quarter, has already garnered thousands of positive ratings and reviews and currently maintains a five-star ranking, supporting favorable customer response to the new interface. We're in the very early innings of capitalizing on our digital platform. Behind the scenes, we're collecting valuable data on a granular level. We're also making significant upgrades to our customer data platform, geolocation capabilities, order experience, and CRM systems. Our database of identified customers now sits at around 7 million, the majority of which are connected to various social media and online presence platforms, enabling us to better execute targeted micro-marketing campaigns. Technology advancements across our marketing department contributed to the exceptional performance of a targeted digital campaign launched in September, which, despite hitting less than half of last year's recipients, delivered more than two times the response rate and engagement to last year's campaigns. Depending on where you live or which of our restaurants you may have visited recently, you may have seen our new core menu that's been in test for some time. This new menu has been redesigned and re-engineered to improve readability, broaden appeal, optimize mix, and streamline operations. It features high-performing previous seasonal menu specials, which replace some lower mix items. The qualitative and quantitative metrics thus far have been encouraging, and we are expecting to roll this menu out system-wide early next year. We're acutely aware of recent headlines across the restaurant sector regarding slowdown in consumer activity, specifically tied to discrete demographics. Our brand continues to be over-indexed to a more affluent consumer, and we remain underexposed to current demographic pressures. Firstwatch's menu innovation, consistency, and value proposition provide for an unparalleled customer experience. In short, our platform has supported quarterly double-digit total revenue growth for the better part of the last five years. During that same time period, we've opened more than 230 restaurants, delivering on our stated goal of low double-digit percentage annual unit growth. Our three-year NRO A to B targets have risen from 1.6 to 2.7 million, and we were recognized as America's most loved workplace twice. Our expansion from a little-known regional restaurant brand just 10 short years ago to a national chain with dominant segment market share was accomplished by an organization focused on and dedicated to consistent, reliable, and quality growth. Considering our proven track record and abilities across the entire enterprise, combined with a total addressable market that is over three times our current size, we remain committed to that same consistent, reliable, and quality growth for years to come.

speaker
Mel Hope
Chief Financial Officer

And now I'd like to turn it over to Mel.

speaker
Mel Hope
Chief Financial Officer

Thank you, Chris, and good morning. Total third quarter revenues were $316 million. an increase of 25.6%. Our third quarter revenue growth was driven by positive same-restaurant sales growth of 7.1%, including positive traffic of 2.6%, and the contribution of 167 non-comp restaurants, including 66 company-owned new restaurant openings and 19 locations we've acquired since the second quarter of 2024. Our same restaurant traffic growth and same restaurant sales growth in the third quarter represent our best quarterly result for both metrics in over two years. Our end restaurant traffic improved once again, marking the strongest performance in seven quarters. Traffic growth in the third-party delivery channel increased substantially during the third quarter, a continuation of recent trends, and a direct result of the changes we made to that program earlier this year. The month of September represented our highest rate of same restaurant sales growth of the entire year. Concurrent with the launch of our fall seasonal menu in late August, we instituted a price increase of 1.1%, bringing our full year carry pricing to around 3.5%. we again experienced positive sales mix during the quarter. Food and beverage expense in the third quarter was 22.2%, a decrease of 20 basis points from the third quarter last year, benefiting from carrier pricing, partially offset by 3% commodity inflation in the quarter. Bacon and coffee were the primary drivers of commodity inflation. Labor and other related expenses in the third quarter were 32.6% of sales, a 100 basis point decrease from the third quarter of 2024. Restaurant level labor inflation was 3.6%. A combination of carried pricing outstripping labor inflation and marginal labor efficiency contributed to the improvement as a percent of sales. Restaurant-level operating profit margin was 19.7% in the third quarter, an 80 basis point improvement from the third quarter last year. General and administrative expenses increased to 33.7 million from 27.7 million in the third quarter of 2024. As a percentage of total revenue, these expenses decreased to 10.7%, representing 30 basis points of leverage when compared to the same quarter last year. The income from operations margin was 3.2%. Adjusted EBITDA was $34.1 million, $8.5 million higher than last year, with adjusted EBITDA margin increasing to 10.8% from 10.2%, a 60 basis point improvement from the third quarter last year. We reported net income of $3 million, we opened 21 new system-wide restaurants during the third quarter, of which 18 were company-owned and three were franchise-owned. And we ended the quarter with 620 system-wide restaurants. The effect of our franchise acquisitions, which includes only the impact of purchases made within the last 12 months, increased our third quarter revenue by about $9.1 million and adjusted EBITDA, by about 1.6 million. For further details on the third quarter, please review our supplemental materials deck on our investor relations website beneath the webcast link. Based on our quarter-to-date trends and plan for the balance of the year, I'd now like to provide our updated outlook for 2025. We are updating our guidance for same restaurant sales growth to approximately 4% from positive low single digits in our prior guidance. We estimate same restaurant traffic of approximately 1% from flat to slightly positive in our prior guidance. We expect total revenue growth in the range of 20 to 21% with a net 400 basis point impact from completed acquisitions. We expect 63 to 64 new system-wide restaurants including 55 new company-owned restaurants and eight to nine new franchise-owned restaurants with three planned company-owned restaurant closures. We took advantage of the opportunity to pull forward a few openings into the third quarter and at the same time push a couple of projects into the new year. We're now guiding fiscal year 2025 commodity cost inflation to be approximately 6% from a range of 5% to 7% in our prior guidance, and restaurant-level labor cost inflation to be approximately 4% from a prior range of 3% to 4%. Our annual adjusted EBITDA projection is now approximately 123 million, the high end of our prior guidance range of 119 to 123 million. This includes the expected net contribution of approximately $7 million from acquired restaurants. In an effort to assist you in your near-term modeling of our G&A, our annual leadership conference will be held in the first quarter of 2026 compared to our previous conference, which was held in the fourth quarter of 2024. This is equivalent to just under 100 basis points in quarterly G&A expenses as a percent of sales. Please note our initial fiscal year 2025 guidance contemplated this timing shift. We expect a blended income tax rate of approximately 45%. We are narrowing our expectations for capital expenditures to approximately $150 million from $148 million to $152 million in our prior guidance. This does not include the capital allocated to franchise acquisitions. Since our initial public offering four years ago, we've expanded the total of system-wide restaurants from 428 locations to 620 at the end of the third quarter. In that same period of time, our adjusted EBITDA has more than doubled. We're proud of the many growth milestones we've surpassed, and are similarly excited to close out a strong 2025. Both our real estate and our people pipelines have never been healthier, providing a high degree of confidence in our ability to execute our near-term and long-term growth strategies. And with that, operator, would you please open the line for questions?

speaker
Operator
Conference Call Operator

Thank you. We will now be conducting a question and answer session. If you would like to ask a question, please press star 1 on your telephone keypad. A confirmation tone will indicate your line is in the question queue. You may press star 2 if you'd like to remove your question from the queue. We do ask to please limit to one question and one follow-up. For participants using speaker equipment, it may be necessary to pick up your hands before pressing the star keys. Our first question comes from the line of Jim Solera with Stevens, Inc. Please go ahead.

speaker
Jim Solera
Analyst, Stephens Inc.

Hey, Chris, Emil. Good morning. Thanks for taking our time.

speaker
Jim Solera
Analyst, Stephens Inc.

Good morning. to ask if you guys might help us deconstruct the traffic results given the strength you're seeing relative to the rest of the industry, which is seeing pretty muted trends on the traffic side. Can you just give us a sense for how much of the incremental traffic is coming in restaurant versus through the off-prem channel? And then maybe if you could give us some commentary around how much of the traffic is increased frequency with kind of first watch loyalists versus maybe bringing in some new folks that have a newfound appreciation for your value proposition?

speaker
Mel Hope
Chief Financial Officer

Sure. Okay. So with regard to the second part of the question first, the, you know, full service restaurants generally have a frequency that would suggest that we probably need a longer period of time to really read what the response to marketing has been regarding whether or not we've got repeat visits versus new customers. Our marketing programs have been targeted at increasing occasions without regard to whether or not they're new visits or recurring visits. I don't have a lot of data on that for you yet. We may over time, but we just need a larger cohort.

speaker
Chris Tommaso
Chief Executive Officer and President

And Jim, once again, we did see improvement in in-restaurant dining. It's continued to improve quarter over quarter. And obviously we have the benefit of the third-party traffic increases as well. So I would say both channels contributed to the growth.

speaker
Jim Solera
Analyst, Stephens Inc.

Great. And then as a follow-up,

speaker
Jim Solera
Analyst, Stephens Inc.

If you could just speak to what's helping bolster the results at some of these new openings. You mentioned Dover significantly ahead of the overall kind of fleet average. Is it just that these are really primo locations that real estate partners are coming to you with? Are you doing some extra work kind of on the front end to make sure there's a lot of fanfare around the restaurant opening? Is there anything you can kind of give us there to explain the strengths?

speaker
Chris Tommaso
Chief Executive Officer and President

Yeah, we, you know, this is, Our new restaurants outperforming the core has been a trend for us for a number of years now, but we talked this quarter about some record-setting locations, and we talk constantly about how we're evolving our real estate site selection process. evolving the facility itself. So yeah, some of these second generation sites specifically are, you know, they're larger, they're right up front on the road. We're really making the patio a significant feature that is, you know, inviting from the road. And so we've benefited from that. That said, we have some restaurants that aren't bigger and are more maybe end caps that we've done that are achieving high volumes too. So I think it's also a confluence of our brand recognition expanding, the sites themselves acting as billboards. I think the work our marketing team has done on the social and digital channels to create that buzz before we open. I use the term in the prepared remarks of go for launch. I just feel like In every aspect of these new restaurants, we're set up really well to, A, build that pre-opening demand, and then from an operational perspective, really deliver when they come in the restaurant. And it's really important when you're doing those kinds of outside volumes. to wow people. Those first reviews are really, really important, and our teams have done just an amazing job of all that. So, yeah, this comes from many years of opening a lot of restaurants. We talk about it as being one of our strongest muscles, and we just continue to flex it, and it continues to drive value for us.

speaker
Jim Solera
Analyst, Stephens Inc.

Great. I appreciate the thoughts. I'll hop back in the queue. Mm-hmm.

speaker
Operator
Conference Call Operator

Thank you. Our next question comes from the line of Jeff Bernstein with Barclays. Please go ahead.

speaker
Anisha Dat
Analyst (for Jeff Bernstein), Barclays

Hi, this is Anisha Dat on for Jeff Bernstein. I wanted to ask a question on marketing. What are your plans to expand marketing efforts in 2026? And can you share specifics on the strategy? Do you need to reach greater scale in some of your newer markets before rolling out broader marketing initiatives, given that about one-third of stores benefit from your initial efforts this year?

speaker
Mel Hope
Chief Financial Officer

We haven't done any indication about 2026 with regard to the overall plans for the company, so probably need to steer clear of that one for the time being. But the marketing, obviously, the more density you have in markets and in more markets, the marketing can become more efficient in some types of marketing. But our You know, our focus has been very much on social and digital type marketing, which is very targeted. And our team is very accomplished at making sure that we're efficient even in markets where we don't have a lot of density.

speaker
Chris Tommaso
Chief Executive Officer and President

I think the big takeaway from our marketing efforts and therefore the results is that You know, it's been successful. We're very pleased with it. We've only deployed it to a minority of our markets. And so the opportunity for us to invest and expand that in 2026 and beyond is very encouraging to us and something we're really excited about.

speaker
Anisha Dat
Analyst (for Jeff Bernstein), Barclays

Great. Thank you.

speaker
Operator
Conference Call Operator

Our next question comes from the line of Andy Barish with Jefferies. Please go ahead.

speaker
Andy Barish
Analyst, Jefferies

Hey, guys. Nice results, and I just wanted to go back to that as well. I think September was your toughest lap, and you still hurtled that, as you mentioned, with the best quarter. I think the marketing in the 3Q was a little bit lower because of AUVs. Can you just kind of you know, let us know what the fourth quarter plan on that is a little bit more of, you know, sort of the near term look.

speaker
Chris Tommaso
Chief Executive Officer and President

Yeah, actually that comment about the lower spend really had more to do with Q4 because of the seasonality of our business when we talked about it last quarter. But Q3 was pretty consistent with the first two quarters. So, you know, no step up or step down there.

speaker
Mel Hope
Chief Financial Officer

Gotcha.

speaker
Andy Barish
Analyst, Jefferies

Okay. And then, you know, on the operations side, I mean, a lot of things were put in place, you know, kind of going back over the last few years. What sort of, you know, really showing through that you would highlight, you know, as more demand is now generated and you're obviously handling it with, you know, with one of the best comps in the industry?

speaker
Chris Tommaso
Chief Executive Officer and President

Certainly the KDS, the implementation of the KDS system. But I also, you know, don't want to shortchange the consumer-facing performance investments we made around the app and waitlist management and some operational things we did. So, you know, Andy, you've heard us talk about this since we first announced that we were rolling out KDS. We don't look at, I mean, we look at each one individually from a return standpoint, but as far as what's driving the business, we think it's all of those things, whether it goes back to touches like the complimentary coffee, our pricing strategy, you know, the way we've increased portion sizes over this time and that type of thing. So we're really trying to just make it so that everywhere the consumer and specifically our customer looks, our value gets better and better, whether it's the time it takes for their food to get to the table, the visibility they have into the wait process, opening the front door, just efficiency and execution and consistency. And we think in turbulent times like this, Those are the things that the consumers really value and then turn to, specifically the consistency part. They just don't want to put their dollars at risk.

speaker
Mel Hope
Chief Financial Officer

And our operators really have focused a great deal on, I'd call it blocking and tackling in terms of the labor management and focusing on execution in the restaurants. And when you see rising transactions, you know, the labor really benefits from that in a growth company like ours where that transaction growth trickles down to more efficient labor.

speaker
Andy Barish
Analyst, Jefferies

Yeah, and just finally, what was, you know, actual menu price in the 3Q and then does that look like about 4% in the 4Q?

speaker
Mel Hope
Chief Financial Officer

So in Q3, the carried pricing of all pricing events carried about 5% overall, and we're 3.5% or roughly for the full year.

speaker
Mel Hope
Chief Financial Officer

So what? And about five in the fourth quarter. And about five in the fourth quarter. Okay. Okay. Thank you, guys. Mm-hmm.

speaker
Operator
Conference Call Operator

Our next question comes from the line of Todd Brooks with Benchmark Stone X. Please go ahead.

speaker
Todd Brooks
Analyst, Benchmark StoneX

Hey, thanks for taking my questions and congrats on some real positive outlier results here in the quarter. Thank you. Wanted to, Chris, dig in a little bit more on the second generation sites. If you look at the class of 25, what was the mix of second gens? And then if you start to look out to the pipeline for 26, are we inflecting

speaker
Chris Tommaso
Chief Executive Officer and President

second gen openings higher if you look at the the mix of total openings yeah um so as i mentioned on the last call we're we're looking more and more at uh at the second generation sites about 50 of what we opened uh in 25 were second gen and we expect that to be a similar percentage for 26. okay and is the competition i'm hearing other concepts try to talk about second generation as well does the

speaker
Todd Brooks
Analyst, Benchmark StoneX

the benefits that Firstwatch has as a brand as far as landlord desire for Firstwatch to be a tenant. Are you getting first looks at these type of locations versus kind of new development where they want you in the center, or is it more competitive to land these sites in this environment?

speaker
Mel Hope
Chief Financial Officer

I think as a national credit now in our performance, we're probably on the Rolodex of every commercial developer, if Rolodex still exists anymore. So I do think we get first calls.

speaker
Todd Brooks
Analyst, Benchmark StoneX

Okay, great. And then just wanted to loop back on the marketing. I know we're not going to get detailed 26 plans yet, but is there a – you guys are very thoughtful in what you've done to drive the growth of the brand. Is there a thought of this is – a third, a third, a third type of process as far as how much of the base gets touched? Or how do we iterate out of kind of the, I think this year was Florida plus the southeastern markets. I guess tactically, how do we iterate this in 26 if we don't want to talk about how we spend against it in 26?

speaker
Chris Tommaso
Chief Executive Officer and President

Yeah, I think we'll take the learnings that we've gotten from this year's efforts and and look at next year, look at the markets. Obviously, still efficiency and density is a factor, seasonality and other things. So it's not necessarily a third, a third, a third. We're not approaching it that way. We're really just looking at it from an ROI perspective and where we can make the most impact, get the returns we want, and drive the traffic. The best thing I can tell you is that it's fluid, but it's going to all be based on the learnings that we've received so far.

speaker
Todd Brooks
Analyst, Benchmark StoneX

Okay. And just a quick follow-up there, Chris, or I don't know if Matt's there as well, but the biggest kind of surprises out of the first real three-quarters of leading this effort, if you're looking at where the efficacy of the program has been?

speaker
Mel Hope
Chief Financial Officer

Biggest positive surprises.

speaker
Matt Eisenacker
Chief Brand Officer

The biggest surprise, so this is Matt, Chief Brand Officer. So the biggest surprise is I think we have seen a lot of success in targeting our media within the category and using transactions to identify people that are already active in the category and may have lapsed or have not been to a first watch in a while. So when you ask about kind of the momentum, I think we've built a playbook on not trying to convince people to necessarily build a new occasion within this day part. But I think there's a lot of low-hanging fruit by being the leader in the category and simply being top of mind for those that are already going out to full service and especially full service breakfast. So it's very database and gives us a lot of confidence. I think if you thought about strategies to go into next year, I think we think we've built a playbook over the last three quarters and that's given us confidence So, you know, we don't see a lot of derivation in the short term on changing those strategies. The opportunity is really taking it to more geographies, and I think we'll talk about that over the next few quarters.

speaker
Mel Hope
Chief Financial Officer

And, Todd, you might remember that we piloted these last year. So in terms of surprises, I think, you know, the reason we piloted them was so that we could select those things that would perform predictably, and I think they've been predictably positive.

speaker
Todd Brooks
Analyst, Benchmark StoneX

That's great. Thank you all, and congrats again.

speaker
Mel Hope
Chief Financial Officer

Thanks.

speaker
Operator
Conference Call Operator

Our next question comes from the line of Brian M. Vaccaro with Raymond James. Please go ahead.

speaker
Brian M. Vaccaro
Analyst, Raymond James

Thanks, and good morning. Just on the third quarter comps, can you elaborate a little bit on the impact? You talked a lot about the new marketing efforts, but just elaborate a little bit more on the impact you think the marketing is having on your sales trends and I heard you say that it covered about a third of your footprint, if I heard correctly. I was thinking maybe some more color on sort of the regional trends that you're seeing or what that scatter plot might look like kind of mapped against the new advertising initiatives.

speaker
Matt Eisenacker
Chief Brand Officer

So this is Matt again. We haven't really seen much variation. I think the results have been very consistent across geographies. I mean, we've talked in the past how important the state of Florida is for us, and our results have been pretty consistent. That's you know, frankly, why it gives us confidence. It's not like we're seeing particular markets succeed and others, you know, not respond. I think for us, we know our awareness is low. And so simply by being top of mind, being consistently top of mind for category users, we've seen very consistent results. And that'll inform how we think ahead to 2026.

speaker
Brian M. Vaccaro
Analyst, Raymond James

All right. That's helpful. Thanks, Matt. And I want to ask on commodity inflation as well. I think it was around 3%, you said, in the third quarter. And the guidance implies that that kind of steps back up maybe into the mid-single digit range in 4Q. Am I reading that right? And maybe you could just walk through some of the puts and takes within your basket moving through the rest of the year.

speaker
Mel Hope
Chief Financial Officer

So it does step up a little bit in the fourth quarter. Kind of the general trend, Brian, this year has been that we started – with our four largest commodities all being at historic highs. And we've seen some moderation in most of those, less so in bacon and coffee, but a great deal in terms of the cost we were paying for our shell-in eggs and for our avocados. that trend has held pretty steady through the year. The moderating commodities that continued to moderate and then coffee and the bacon have continued to be high.

speaker
Mel Hope
Chief Financial Officer

All right. Thank you very much.

speaker
Operator
Conference Call Operator

Our next question comes from the line of John Tower with Citi. Please go ahead.

speaker
John Tower
Analyst, Citi

Hey, good morning. I'm going to go back to the marketing because why not? I'm just curious, you know, in terms of what you're seeing with these new customers that are coming in in response to the marketing so far, are they using the brand differently than how you've seen, you know, other customers come in, say, the first time when they are introduced to the brand? So for example, you know, are they coming in and say you're marketing in these, you know, the over social channels, a certain piece of the menu, whether it's value centric or a seasonal piece, are they coming in response to that and ordering that immediately when they come in first time, or are they choosing different pieces of the menu versus what you normally see? So I'm curious to see if it's kind of, you're pushing one thing and they're going after that, or they're just getting introduced to the brand and coming because they're seeing the brand for the first time and, utilizing it differently than what you normally see in the past from other consumers that aren't getting, you know, haven't been marketed to?

speaker
Chris Tommaso
Chief Executive Officer and President

Yeah, I'd say it's more of the latter, but with a clarification that we're not seeing any difference in behavior. It's more of a reminder, top of mind brand awareness, getting them in the door. But our mix hasn't changed much at all. Matter of fact, we're still seeing positive mix like we have For a while now, no signs of check management, all healthy signs for us. It's just that we're raising our awareness and getting more customers in the door. Matt, I don't know if you want to add something there.

speaker
Matt Eisenacker
Chief Brand Officer

Yeah, John, so Chris is right. We don't see much of a difference in mix, but I'll go back to the strategy of You know, we're tracking people and staying top of mind for category users. So if you're someone who hasn't been to First Watch in a while, we're not necessarily speaking to you about our seasonal menu. We're establishing, you know, that we are, you know, breakfast. You know, we try to communicate breakfast. And then as we see you transact and you moved into our owned audiences, then we start to talk to you about our seasonal menus. So I just wanted to make sure it was clear it's not necessarily that we're trying to drive new users in behind the seasonal menu, and that might be why we're not seeing a large fluctuation in mix.

speaker
John Tower
Analyst, Citi

Okay. Thank you. I appreciate that. And then maybe on the new stores, and I appreciate all the color around the second-gen locations, are you guys doing anything differently as you're moving into these new markets? and you're building out, I believe somebody in the past you'd spoken to having slightly bigger footprints on these locations. The back of the house, are you doing anything differently with respect to the kitchen to handle perhaps more capacity with seating in the front of the house or maybe new equipment or anything like that in these new stores, particularly as you maybe move into markets that are slightly denser than what you've had in the past?

speaker
Chris Tommaso
Chief Executive Officer and President

I think one of the most encouraging things about these volumes that we're seeing is that our line, which is where the food comes right out of and goes to the customer, is and has been the same for a long time, save some adjustments here and there as part of our ongoing evolution. But no. I mean, so the encouraging part is we realize now and know that these lines can do very high volumes here really high sales hours. But when we're taking over these spaces, to be honest with you, most of the time they have much larger back of houses than we're accustomed to. But we put our standard line in there. But what it does afford us is a larger walk-in cooler, a bigger dish area, more prep area. So just not as congested perhaps as if we were building our, you know, a 3,800 square foot restaurant. But no, the line itself being able to handle these types of volumes is gives us a lot of encouragement about our ability to do these high unit volumes for a long time to come.

speaker
John Tower
Analyst, Citi

Cool, thanks. And then just lastly, you've ticked off a bunch of stuff with respect to technology in the past several years, whether it's the KDS, whether it's the consumer-facing technology on the wait list or the app. Is there anything else that we should be thinking about in the next several, maybe even in the next 12 months or 24 months that you guys are tackling to either improve the guest experience or the employee experience? I feel like you're leading me to say AI, so I'm just going to say AI.

speaker
Chris Tommaso
Chief Executive Officer and President

Look, we're constantly innovating, looking at every aspect of our business. Some things are big. Some things seem small but have great impact. And so we'll just continue to evolve. We don't have anything teed up that we're ready to talk about right now. Our focus, as we teased last time, was on a new menu. And we talked about it a little bit here. So, you know, optimizing the menu is a big focus for us for 2026. Got it.

speaker
Mel Hope
Chief Financial Officer

Thanks for taking the questions. Mm-hmm.

speaker
Operator
Conference Call Operator

Our next question comes from the line of Sarah Senator with bank of America. Please go ahead.

speaker
Isaiah Austin
Analyst (for Sarah Senator), Bank of America

Hey, good morning. Thanks for the question. This is Isaiah Austin on for Sarah. Um, just brought up. Hey, how are you? Just a broad question about the breakfast day part. I think earlier we saw signs that it was stabilizing this year. Is that something that you guys continue to see? And kind of in the same vein, I think previously we had heard from you all that you guys weren't seeing the same kind of trade down benefit, you know, from dinner to breakfast and brunch that you guys experienced during the great financial crisis. Do you feel like you're starting to see signs of that now? And then I have a quick follow up after.

speaker
Chris Tommaso
Chief Executive Officer and President

Actually, for us, weekday breakfast was the standout day part in our growth in Q3. It was the best traffic of all three of our day parts, which, as a reminder, we look at weekday breakfast, weekday lunch, and then weekends we just call brunch. So we've been very encouraged by what we saw at weekday breakfast.

speaker
Mel Hope
Chief Financial Officer

Got it.

speaker
Isaiah Austin
Analyst (for Sarah Senator), Bank of America

Thanks. And anything on the trade down just that you guys were experiencing a couple decades ago versus now? Do you see similar trends?

speaker
Mel Hope
Chief Financial Officer

I don't think we have evidence of that. I don't really know. I mean, some of the direct data associated with that, I don't think we see the same thing today.

speaker
Isaiah Austin
Analyst (for Sarah Senator), Bank of America

Perfect, thank you. And then just in light of the great quarter, is there anything that you all are seeing as far as your customer metrics, like higher frequency or improved value scores? Maybe if you have any measure of awareness, just kind of thinking about the drivers behind this quarter and where it can go from here. Thanks.

speaker
Matt Eisenacker
Chief Brand Officer

This is Matt Eisenacker again. You asked about awareness. We have encouragingly seen a steady increase increase in awareness, which is, again, encouraging for us given our known low awareness. So every quarter, we've seen sequential improvement in awareness and moderation and improvement in our value scores as well. I mean, Mel mentioned it earlier. We are a little bit more cautious in reporting on frequency in full service. I think you want a longer time horizon. But we have been able to test the post periods in a variety of the channels and tactics we've been employing. And we've seen some indications of positive lift following those, which would tell us that there's likely a resulting improved frequency. But again, I think it takes more time to be definitive in that. But we've seen a lot of encouraging signs across all those metrics.

speaker
Mel Hope
Chief Financial Officer

Thank you.

speaker
Operator
Conference Call Operator

Our next question comes from the line of Greg Frankfort with Guggenheim. Please go ahead.

speaker
Ari Enrizai
Analyst (for Greg Frankfort), Guggenheim

Hi, this is Ari Enrizai for Greg. Congrats on a great quarter. I think delivery contributed just over 3% to the same-store sales in the quarter, and it looks like it accelerated from the last quarter. Can you talk about how demand has built in that channel since you made that pricing adjustment? Maybe like any other changes in promotional activity in that channel?

speaker
Chris Tommaso
Chief Executive Officer and President

Sure. Just to clarify, did you say how demand is affected in that channel?

speaker
Mel Hope
Chief Financial Officer

Correct.

speaker
Chris Tommaso
Chief Executive Officer and President

Yeah, we've seen demand increase significantly over the past, call it two or three quarters, and that trend has held. So we talk about the positive impacts of the changes we made to that program, and again, that's continued.

speaker
Matt Eisenacker
Chief Brand Officer

I'll add one thing there. This is Matt. Chris made a good point that we did see improvement once we made the changes to the program earlier in the year, but the results have been fairly consistent. There wasn't a meaningful increase in that channel in the third quarter that might have outside driven the rest of the comp.

speaker
Ari Enrizai
Analyst (for Greg Frankfort), Guggenheim

Got it. Understood. Super helpful. And a quick follow-up. I know it's too early to talk about guidance in 2026, but maybe if you can touch directionally on labor and commodity inflation, that would be super helpful.

speaker
Mel Hope
Chief Financial Officer

I can tell you that at present we're talking with suppliers about our costing for some key commodities for next year, and so we'll probably have more information on that later. In terms of labor inflation, I expect it to be, or I'm hoping that it's a little bit more normal than maybe we've seen the last few years. We have some built-in inflation as the regulatory minimum wages are increasing in some of our large markets by another dollar or so. So there's certainly some labor inflation, but I'm not ready to really guide to what we're building into our models for 2026 yet.

speaker
Ari Enrizai
Analyst (for Greg Frankfort), Guggenheim

Got it. Thank you so much.

speaker
Mel Hope
Chief Financial Officer

Thank you.

speaker
Operator
Conference Call Operator

Thank you. As a reminder, if you'd like to ask a question, please press star one on your telephone keypad. A confirmation tone will indicate your line is in the question queue. You may press star two if you'd like to remove your question from the queue. One moment while we poll for questions. Our next question comes from the line of Andrew Charles with TD Cowan. Please go ahead.

speaker
Andrew Charles
Analyst, TD Cowen

Great. Thank you. Typically, you guys visit pricing around January, around July, give or take. But I guess I'm curious, what drove the decision to take that incremental 1.1% price increase that you mentioned in August following the 2.8% in July?

speaker
Chris Tommaso
Chief Executive Officer and President

Yeah, Andrew, that 1% was contemplated in our pricing strategy early in the year. However, it affected some items that had a relation to the seasonal menu that we were rolling out, so we needed to time it with that so that we maintain those relationships, if that makes sense. There were some items, you know, we looked for certain spreads between a seasonal item and a core menu item, and we had that particular situation here, so we just held back 1% so that we could time it with the launch of the seasonal menu.

speaker
Andrew Charles
Analyst, TD Cowen

Okay, I got you. And then separately, Mel, the third-party delivery, AUV, if we look at the queue, looked up to be about 40%, you know, in the quarter. Can you speak to the flow that you're seeing on that profitability and, you know, the impact that's having in driving profitability as well?

speaker
Mel Hope
Chief Financial Officer

So the profitability on third-party delivery would be, you know, we generally view it as a transaction just like any other transaction would. with a different top line. And so as a result of the fact that oftentimes we have fewer beverage deliveries than we do in the restaurants, I think the profitability, at least the RLAP level, probably runs pretty close to the standard. If you fully load it, maybe it's a little bit more, a little bit profitable, a little less. Okay. A little bit less.

speaker
Chris Tommaso
Chief Executive Officer and President

But in that we view it as an incremental occasion, I think it's important to keep that in perspective, that the majority of those transactions we consider to be incremental.

speaker
Mel Hope
Chief Financial Officer

The truth is I don't know that we've ever publicly talked about the RLOP on the different types of different sales channels.

speaker
Mel Hope
Chief Financial Officer

But it is a big contributor to our adjusted EBITDA. You bet. Very good. Thank you.

speaker
Operator
Conference Call Operator

Thank you. This now concludes our question and answer session. I would like to turn the floor back over to Chris Tomaso for closing comments.

speaker
Chris Tommaso
Chief Executive Officer and President

Great. Thank you. Thanks, everybody, for joining us on the call this morning. We really appreciate it. We're looking forward to connecting with most of you in the coming days and weeks. And as always, we are grateful for the dedication shown by our entire team. many of whom I know are listening today. So a sincere thank you from all of us here. We look forward to building on our strong foundation throughout the balance of this year and are excited about our prospects for 2026. Have a great day, everyone. Thank you.

speaker
Operator
Conference Call Operator

Ladies and gentlemen, thank you for your participation. This does conclude today's teleconference. You may disconnect your lines and have a wonderful day.

Disclaimer

This conference call transcript was computer generated and almost certianly contains errors. This transcript is provided for information purposes only.EarningsCall, LLC makes no representation about the accuracy of the aforementioned transcript, and you are cautioned not to place undue reliance on the information provided by the transcript.

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