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Operator
Good day, and welcome to the ICU Medical, Inc. Fourth Quarter 2023 Earnings Conference Call. All participants will be in listen-only mode. Should you need assistance, please signal the conference specialist for pressing the star key followed by zero. After today's presentation, there will be an opportunity to ask questions. To ask a question, you may press star, then one on your telephone keypad. To try your question, please press star, then two. Please note, today's event is being recorded. But now I'd like to turn the conference over to John Mills. Please go ahead, sir.
John Mills
Good afternoon, everyone. Thank you for joining us to discuss ICU Medical's financial results for the fourth quarter and full year of 2023. On the call today representing ICU Medical is Vivek Jain, Chief Executive Officer and Chairman, and Brian Bunnell, Chief Financial Officer. We wanted to let everyone know that we have a presentation accompanying today's prepared remarks as well. To view the presentation, please go to our investor page, and click on Events Calendar, and it will be under the fourth quarter 2023 events. Before we start our prepared remarks, I want to touch upon any forward-looking statements made during the call, including beliefs and expectations about the company's future results. Please be aware they are based on the best available information to management and assumptions that are reasonable. Such statements are not intended to be a representation of future results and are subject to risk and uncertainties. Future results may differ materially from management's current expectations. We refer all of you to the company's SEC filings for more detailed information on the risk and uncertainties that have a direct bearing on operating results and financial position. Please note that during today's call, we will also discuss non-GAAP financial measures, including results on an adjusted basis. We believe these financial measures can facilitate a more complete analysis, and greater transparency into ICU Medical's ongoing results of operations, particularly when comparing underlying results from period to period. We've also included a reconciliation of these non-GAAP measures in today's release and provided as much detail as possible on any addendums that are added back. And with that, it is my pleasure to turn the call over to Vivek.
Vivek Jain
Thanks, John, and good afternoon to everyone. I'll walk through our Q4 revenue and earnings performance, highlight and provide some commentary on the main topics of 2023, and then turn it over to Brian to recap the full Q4 and fiscal 2023 results and provide our 2024 guidance. After that, I'll come back with some brief comments on our medium-term outlook and the actions and opportunities in front of us to improve our performance. Revenue for Q4 was $576 million for total company growth of 2%. Adjusted EBITDA was $86 million and EPS was $1.57. We added 56 million of cash to our balance sheet as a result of the actions we've been taking on inventory combined with modest growth. As we had anticipated, we had sequential growth in all the segments and a larger inventory reduction in Q4 versus Q3. The broader demand and utilization environment in Q4 was the most positive since 2021 across almost every geography. The capital environment was status quo, and it does appear investments that customers need to get done do get done. There were no additional macro headwinds or tailwinds as compared to earlier in the year, but the inflationary labor environment in some of the larger production countries continued. Getting into our businesses more specifically, our consumable segment grew 4% in constant currency or 5% reported. The legacy ICU product families of IV therapy and oncology continued combined again hit a record level in absolute sales with 11% growth, which is probably a few points overstated due to the Italian tax accrual in Q4 of 22. But more importantly to us, all four product lines in the segment grew well sequentially with vascular access finally turning around and at least reaching Q4 2022 levels. The sequential growth was driven by new global customer implementations, improved census throughout the quarter, and increased capacity and ability to serve the market with focus on clinical differentiation and creation of niche markets. Our IV systems business was down 1% constant currency or down 2% reported and was the best quarter of the year in total. There was a wide range of performance across the product lines here. Our LVP pump business grew 11% with the best performance since 2021. This was due to strong census environment, larger install base, and the usually robust Q4 for capital. Syringe pumps sold near normal quarterly levels but were down year over year due to the higher shipments in Q4 of 2022 from the release of certain product holds. Ambulatory pumps and their dedicated consumables were down year over year and are still below historic levels but had a nice sequential improvement as did the segment. Since our last call, we've been putting our newly cleared Plum Duo infusion system and LifeShield IV safety software through real-world use cases in a large US IDN environment, and we're starting to be production-ready to make PlumDuo generally available. The early feedback is meeting our expectations, and we're incorporating super-user feedback into our roadmap and believe we have a hardware product and related safety software that can be the anchor of our offering for many years to come. Just wrapping up the business segments, our vital care seven grew 2%, with IV solutions being up 6% and flat sequentially. Temperature management and respiratory both had nice sequential improvements. From an operational perspective towards our customers, the company's running the best it has in the last two years. Customer backorders are at the lowest levels, and a quarters and fulfillment has been very stable because all of the efforts of our team, and finally, what appears to be a more predictable supply chain and logistics environment. The discussions have shifted far more to innovation and the integrated value of what we've amassed. Quality has been an area of heavy investment. We feel we're on solid footing. We have had and likely will have a few more important customer notifications, all as part of the overall remediation efforts previously discussed and enhancements we have made. We started 2023 with five goals that we reiterated on each call last year. Ultimately, we had revenue growth in most but not all of our differentiated product lines. We did progress our quality remediation and ensured quality for patients and high compliance for regulatory authorities, respectively. We finished the TSA separation and have the groundwork and operational stability in place to pursue remaining synergies. We finally improved cash flow towards the end of the year, but continued to be burdened by necessary investments in quality, and integration projects to unlock additional synergies, as well as certain underutilized production assets that we're working to address. And we're improving the portfolio from a revenue growth and quality perspective, which will increase any opportunities to rationalize the portfolio at sensible levels. That's my brief recap of Q4 and 2023 at a high level. I'll now turn over to Brian and then come back with a few comments on our medium-term outlook, some targets, and a few other thoughts.
John
Thanks, Vivek. And good afternoon, everyone. Since Vivette covered the Q4 revenue for each of the businesses, I'll focus my remarks on first, recapping the full year revenue performance compared to our original expectations. Second, discussing Q4 performance for the remainder of the P&L, along with the Q4 balance sheet and cash flow. And third, providing guidance on our expectations for 2024. So to recap our full year 2023 revenue performance, consolidated adjusted revenue was down 1% on a reported basis in flat constant currency. At the business unit level, consumables revenue for the year was down 1% reported in flat constant currency compared to our original expectations of mid-single-digit growth. The shortfall was due primarily to the vascular access product category, where the decline was larger than anticipated, along with a few other variances within the business units. But Q4 was important because after three previous quarters of stability in vascular access, we finally saw sequential improvement. Infusion systems revenue for the year was up 2% on a reported basis and up 4% constant currency, in line with our original guidance of mid-single digits, driven by a combination of the LVP and syringe product lines. And vital care was down 3% reported and down 2% constant currency for the full year, which is at the low end of our original guidance range of flat, plus or minus a little. Here, IV solutions was the largest gap to our expectations, offset partially by solid growth within the temperature management and critical care product categories. Moving on to Q4 results and further down the P&L, as you can see from the gap to non-gap reconciliation in the press releases, Gross margin for the fourth quarter was 34%, which was in line with our expectations and reflects the impact from lower manufacturing absorption as we continue to reduce inventory and improve cash flow. Recall that for the first six quarters following the acquisition, we increased inventory levels each quarter by an average of almost 50 million in order to, one, address the legacy SM backorder situation, two, build bridge stock in anticipation of the new EU MDR requirements, the effective date of which was eventually delayed, and three, bolster safety stock levels across the combined company. However, as each one of these situations evolved, in early 2023, we took action to bring inventory levels in line with underlying demand, and during the third quarter of 23, we decreased inventory levels for the first time. We said on the Q3 earnings call that we expected inventory reductions to accelerate in the fourth quarter, and they did, as we saw a cash flow benefit from inventory reduction of over $60 million. However, the lower production levels in Q3 and to some extent Q4 negatively impacted gross margins in the quarter. Adjusted SG&A expense was $113 million in Q4 and adjusted R&D was $22 million. Total adjusted operating expenses were up 3.5% year-over-year and reflect a combination of increased selling expenses from higher revenues, along with lower incentive compensation in Q4 2022. Restructuring integration and strategic transaction expenses were $11 million in the fourth quarter and related primarily to acquisition integration. Adjusted diluted earnings per share for the quarter was $1.57 compared to $1.60 last year. The current quarter results reflect net interest expense of $24 million, which is an increase over the prior year of $4 million, and equates to just under 15 cents on a per share basis. Fourth quarter adjusted effective tax rate was a benefit of 1% and includes certain discrete benefits and year-end items that contributed approximately 35 cents per share. Diluted shares outstanding for the quarter were 24.3 million. And finally, adjusted EBITDA for Q4 decreased 11% to 86 million compared to 96 million last year. Now, moving on to cash flow in the balance sheet. For the quarter, free cash flow was a positive $61 million, which represents a significant step up relative to Q3 free cash flow of $14 million. And if you recall, Q3 was the first quarter of positive free cash flow since the acquisition if you exclude the one-time benefit from the accounts receivable sale program in Q1 of 2023. This improvement was driven primarily by a reduction in inventory during the quarter of more than 60 million. The focus on inventory allowed us to generate meaningful free cash flow while still investing in the areas that will drive future returns. These investments included 14 million of cash spend for quality system and product-related remediation for legacy SM, 11 million on restructuring and integration, and $30 million on CapEx for general maintenance and capacity expansion at our facilities, as well as placement of revenue-generating infusion pumps with customers outside the U.S. And just to wrap up on the balance sheet, we finished the quarter with $1.6 billion of debt and $255 million of cash and investments. Moving forward to the 2024 outlook, we expect full-year consolidated adjusted revenue growth in the low-to-mid single-digit range. and we expect the growth rates for each of the underlying business units to be in line with the longer-term outlook that we've discussed before, which is mid-single digits for both consumables and infusion systems and roughly flat for vital care. The consumables growth reflects a combination of volume and some price, with volume increases driven by continued share gain in core infusion, modest recovery in vascular access, and the benefit of higher growth markets for oncology and specialty. The infusion systems growth reflects normal market growth, a little bit of price, and the assumption of limited P&L impact from PlumDuo in 2024, given the usual lag between customer contract signing and implementation. Moving further down the P&L, we expect adjusted gross margin for the full year to be approximately 35%. The 35% includes price increases offsetting the negative impacts from labor inflation in our Mexican plants, as well as continued pressure from the peso exchange rate, and assumes a relatively stable environment for freight rates and fuel. It also reflects the temporary impact from lower absorption as we expect further inventory reductions over the course of 2024. In terms of progression over the year, we expect gross margin to be lowest in the first quarter as a result of the delayed P&L recognition from the inventory reduction that occurred in Q4 of 2023, with improvement over the course of 2024 from higher manufacturing volumes as inventory reductions taper and revenue growth takes effect. We are planning for adjusted operating expenses as a percentage of revenue to be similar to 2023 levels, which is just under 24%, reflecting the benefit from synergies, offsetting the impact from resetting incentive compensation plans and general inflationary increases. Net interest expense is expected to be approximately $105 million based on current market forecasts for interest rates, as well as the roll-off of a portion of our interest rate swaps. The adjusted tax rate should be around 23%, which is our normalized tax rate before discrete items. And finally, diluted shares outstanding are estimated to average $24.6 million during the year. Bringing these components together results in 2024 adjusted EBITDA in the range of 330 to 370 million and adjusted EPS in the range of 440 to 510 per share. Now on the cash flow. We ended 2023 with 83 million of free cash flow for the year, which is driven mostly by the one-time benefit from the implementation of the accounts receivable factoring program during the first quarter. For 2024, we expect free cash flow to be around the same levels as 2023, but to be driven entirely by operations. And the final amount will depend on one, the degree of inventory reduction, and two, the amount that we choose to invest in quality remediation and integration activities, as there is value in completing this work sooner to capture additional synergies. In terms of remaining inventory reduction, We said on the last call that the total opportunity was ballpark $100 million. And after more than 60 million captured in Q4, that would leave roughly 40 million left to go. And we think that's a fair assumption headed into 2024. In addition, we expect to see our CapEx requirements in 2024 to be in the range of 90 to 110 million. Timing of free cash flow throughout the year should be consistent with our historical trend. which is lighter in the first quarter as a result of payments for prior year annual incentive compensation with improvement over the remainder of the year, helped by the benefit of revenue growth. To wrap up, we're happy with the sequential improvements in Q4 revenue that we saw across all three businesses, as well as the meaningful step up in free cash flow. For 2024, we're focused on foundational work that will drive earnings improvement in 2025 and beyond, which Vivek will expand upon. Now I'll hand the call back over to Vivek. Okay.
Vivek Jain
Thanks, Brian. And that's the reality of where we are right now. But what's not lost on us is the reality of where we should be. Profitability in parts of this industry has obviously been impacted by the lag between inflation and pricing, and the underlying competitive dynamics and differentiation in each category. But even with all that, we think most reasonably efficient companies in these types of markets now earn somewhere in the low 20s EBITDA margin level. We do not think this can apply to our IV solutions business, which has its own unique competitive dynamics and with a general misvaluation of the product in the market. But we do think the rest of our portfolio is capable of achieving such a margin over time. Given what we have been through the last few quarters, we are not willing to commit to a certain date of being there, but our experience and time in the category makes us believe that that's a fair metric. For our lean type of company, achieving this metric is all about revenue growth and our gross margins, which for us include all costs related to logistics and many other areas. And most of the improvement opportunities with these items should be directly under our control. We still need to prove that we're capable of predictable, sustained revenue growth, which has not been the case as certain lines were going backwards, but we are on more solid footing now. Our original model for a number of these products and our goal was to just get back to near historical sales levels, and we will need additional price given some of the share losses. But in the background, we've been actively refreshing the portfolio to ensure we're capable of either creating new markets or protecting product families that can take share. Plum Duo was the first step of a series of products in our next generation of infusion technologies. We should have a single-channel Plum Solo and a refreshed syringe pump on file at the FDA by the end of this year. These products will work with our already cleared LifeShield infusion safety software and would be just at the beginning of a long cycle in that space. Alongside that, over the last year or two, there have been a number of new launches, Examples include a series of capital and disposable devices in the Diana family to be used in drug preparation that should help our CSTD prep products, a refreshed tracheostomy series called Blue Select, and a refreshed hemodynamic monitor that upgraded the already newer Cogent. We would expect certain new filings over the next 12 to 24 months in our consumables area and the valuable temperature management business. We're growing our positions with the existing products of today, And these will be supplemented by significant refresh in key parts of the portfolio with a large portion already done. We've been carefully targeting these investments because obviously innovation drives sustained revenue growth. But the other challenge has been gross margin volatility. And we mentioned some of the areas for optimization on this call last year. Where we have businesses at record levels, those production environments are fully utilized and improving efficiencies. But where we have businesses that are smaller, We have real inefficiencies where the pain has been compounded with the inventory choices we've made or the loss of revenue. There's no magic here, nor do we need to talk about transformational programs or anything like that. This is the basic blocking and tackling of network consolidations. Some have been announced, like the move of our syringe and ambulatory pump production in Costa Rica and our U.S. Pump Service Center consolidation in Salt Lake City, and other projects are in flight. Simply said, have less places and have them in the right place and full. And the same goes for real estate. Logistics network consolidation is also embedded in this gross margin work for us, but it's more in the planning stage and it depends on our IT system integration. That foundation has been laid and we'll integrate our U.S. systems sometime in Q3 of this year. We've done that type of project several times now. This list of actions is economically meaningful and contributes a huge portion of getting where we need to be and offsetting the normal bumps that happen in business, but they do take some time to execute. Out of our control are interest costs, which we do expect to change eventually. But from a value perspective, we felt it more sensible to bear more interest expense as long as manageable versus eroding value by not maximizing the assets where the revenue, earnings, and quality of those assets is improving. debt pay down continues to be our highest capital allocation priority and any extra cash above our needs would go to repayment to be direct on our goals for the next year or two we want our consumables and systems businesses to be reliable growers with an industry acceptable profit margin with the tightest and most optimized manufacturing network and each with a multi-year innovation portfolio and we want the rest of the portfolio to add up to levels where we deliver an acceptable profit margin that ultimately allows us to transfer value from debt to equity. There's no confusion within the company in the pursuit of these goals, and we don't really have any frivolous activities here. We produce essential items that require clinical training, hold manufacturing barriers, and in general, items that customers do not want to switch unless they must. The market needs ICU Medical to be an innovative, reliable supplier, and our company stronger from all the events of the last few years. Thanks to all our team members and customers as we improve each day. And with that, I'll open it up to questions.
Operator
Yes, thank you. We will now begin the question and answer session. If there's a question, you may press star then 1 on your telephone keypad. If you're using a speakerphone, please pick up your handset before pressing the keys. If any time your question has been addressed and you would like to withdraw it, please press star then 2. At this time, we will pause momentarily to assemble the roster. And today's first question comes from Jason Bedford with Raymond James.
Jason Bedford
Good afternoon, and thanks for all the additional detail, especially on 24. So maybe just to start on the revenue guide, just given the comps, can we assume that the growth is higher in the second half than the first in terms of revenue growth?
Vivek Jain
Probably a little in between, Jason. I mean, Q2 was pretty low for us in 23. I'd say it's probably a little more balanced throughout the year. Yeah. The revenue part is so back end weighted, right?
John
Yeah.
Vivek Jain
Bargains might be a little different.
John
Q1 may be a little bit lower than the average guidance that we provided, but the remainder of the quarters are probably pretty consistent.
Jason Bedford
Okay. And then you mentioned price a couple times. Is the expectation that price is a bigger tailwind in 24 than it was in 23?
John
No, it wouldn't be of greater magnitude, probably around the same impact.
Jason Bedford
Okay, okay. And then just on IV solutions, good growth in the fourth quarter, is this kind of the right level here to think about on a quarterly run rate for 24?
John
Yeah, we think that's kind of the same level it should be at from here on out.
Vivek Jain
Okay. Essentially, Jason, the gap would be the 80 we used to be at minus the products we were getting from Pfizer, as we've talked about in previous calls.
Jason Bedford
Right. Okay. Sorry, I'm just going to ask a few more here. But just on IV solutions margins, you kind of called that out. I think we all understand that. But maybe other than price, what else can you do to improve IV solutions margins?
Vivek Jain
I think, Jason, it's a traditional manufacturing industry, and I think we try to find the right balance between ensuring high quality and reliability of the customer. There are areas for opportunities in terms of, one, how the value chain works for the customer, specifically what type of service model, what type of service delivery, logistics costs, et cetera, which are a huge component of the products. There is improvements available on the factory floor. There are improvements potentially available if we put CapEx into the business, but we try to think about that very critically. So it's sort of more normal manufacturing. Outside of long-term price and trying to get the category revalued a bit, it's really more traditional manufacturing operations, operational improvements.
Jason Bedford
Okay. And then maybe lastly, and I'll let someone else jump in, but just on the Smith integration kind of, What's left and what's the potential impact of those efforts on the P&L?
Vivek Jain
Well, some of this gap to what ideal margins would be where we are are underpinned by cost savings and synergies that come from a full system integration that allows us to get after duplicative logistics networks, duplicative service orgs in some spots. That work, similar like it was when we do a Hasbira, is on track, it's probably simpler than we do with Hotsphera. It's scheduled to happen in Q3 of this year. And if you went back and looked at some of the previous scripts, we tried to detail where those things are valuable, both in terms of logistics as well as support functions that still have some duplication.
Hasbira
Okay. Thank you. Thanks, Chase.
Operator
Thank you. And the next question comes from Larry Solo with CGAS Securities.
Larry Solo
Hey, Larry. Great. Good afternoon. Hey. Good afternoon. How's it going, guys? I guess the first question, first of all, I appreciate, you know, lots of color. Thank you for all that. And I appreciate the sort of long-term guidance. And it sounds like, you know, you're confident in the business. And I guess that is reflected in checking out some recent filings of you and your recent investment. So good to see that. But just in terms of that margin, the fact that low 20s EBITDA margin, is that like a three- to five-year target? I know you don't want to put an exact target on that, but is that a reasonable timeline for that expectation?
Vivek Jain
I mean, I think, Larry, we would feel – the short answer is yes. But I think we would feel comfortable right now saying all the cost savings aspect of those activities, the network consolidation system – will largely be fully implemented by the end of next year, with the biggest step up in value actually next year over this year. So some of the things take time to get in, but there's some big stuff happening, balance over this year. Then to get the last couple of points, it's about revenue growth. And that's where I think you're saying is we don't want to put a line in the sand. Most people's LRPs rarely come exactly in the way they think. We'd prefer not to do that in revenues, but the part that is clear to us is all the synergies that are still out there for us to get.
Larry Solo
Got it. And then in terms of revenue growth, obviously you kind of gave that 5% target for your consumables and your systems, at least for this year. Do you feel like you're out of place now, you know, once we can maybe get a little bit better pricing and vital care that you have sort of sustainable, you know, that target of mid single digit revenue growth, and maybe you'll need a little bit more, or maybe, you know, when you actually get to that target, it may take a little while to get that leverage to get to that margin goal. But again, without putting a timeline on it, but do you feel like you're in a comfortable spot now and have somewhat visibility and confidence that you can kind of maintain these revenue growth levels?
Vivek Jain
I mean, look, we're giving guidance for this year and we're giving it with at least two years, the last two years of some struggles under our belt. So I think we do feel that way, certainly about 24, for revenues. We do feel that way for the synergies and expense items out there. You know, the short story is the company's running the best it has in a long time for customers, for patients with innovation. We're just under-earning. And the margin talk is saying, you know, there were moments in our history where we over-earned. But right now, a moment is frankly where we're under-earning and we need to work to get that in line. It's not lost on us.
Larry Solo
Just lastly, your State of the Union or just your brief summary on the hospital outlook. Obviously, your major customers are hospitals. In terms of just operational trends, utilization, maybe to a lesser extent, budgets and capital expenses going forward. How do you feel about just your general customers today?
Vivek Jain
I tried to say it up front. I think our view is it's as reliable as it's been in a long time. It seems like the lag time between reimbursement changing and labor utilization sort of sorting itself out has all happened. Life feels like it's getting back to normal. So we don't really have anything negative to say on the customer environment, right? It's really under our ability to execute.
Larry Solo
Got it. All right, great. Thank you. I appreciate the call.
Vivek Jain
Thanks, Mark.
Operator
Thank you. And the next question comes from Kristen Stewart with CIO Kang.
Kristen Stewart
Hi, can you guys hear me okay?
Vivek Jain
Hi, Kristen. That's a first-time caller.
Kristen Stewart
Yeah, thank you very much. I was wondering if we could just focus a little bit more on gross margins. I appreciated all the long-term color you share on EBITDA margins getting back to below 20s. What does that imply for gross margins, and how quickly, I guess, can you get to a more normalized level?
John
Yeah, I guess thinking about gross margins in the context of the EBITDA margin improvement that Vivek laid out. First is, I think we would expect most of that EBITDA margin expansion to also show up within gross margins, given the nature of the items that will drive that. And then I guess thinking about gross margin rates kind of over the near term, we did say 24 full year rate is at 35%. And we expect improvement throughout the year, which means we'll probably exit 24 slightly above the 35% rate. But I do think it's important to note that where we exit 24, it won't be at the same level of gross margin that we saw in Q1 and Q2 of 2023, because those quarters very much benefited from manufacturing volumes that were in excess of underlying demand. But for us to get back to those levels does require some of the cost savings that Vivek talked about, as well as some revenue growth on top of it.
Kristen Stewart
Okay. And I think Vivek had mentioned that those cost savings would largely come towards the end of 2025. Is that correct? Or can we see some improvements in 2025?
Vivek Jain
No, sorry, sorry, Kristen, if I wasn't clear, I was saying of the synergy items, the cost saving items, it would take to the end of 25 to have them fully implemented, meaning all the actions done. But the actual economic value would be more meaningful 25 over 24 than it would in future periods. There would still be some beyond that, but the value capture was fully intended to make a difference next year.
Kristen Stewart
Okay, perfect. Thank you for that. And then last question, vascular access, that seems to be stabilizing. What's the outlook for 2024 embedded in your forecast for that product line?
Vivek Jain
I think the words Brian used, I'm doing it from memory here, I'm flipping the script back, I think he said modest growth. So I would consider it just sort of in line with the mid-singles that we talked about for the segment.
Kristen Stewart
Okay, perfect. Thanks so much for the question.
Vivek Jain
It's nice to hear you. Welcome to the call. Thank you. Thanks for the interest.
Kristen Stewart
Thank you very much.
Operator
Thank you. And the next question comes from Brad Fishpin with KeyBank.
Brad Fishpin
Hey, guys. Good afternoon. Thanks so much for taking the questions. Just wanted to start off with a quick follow-up to Kristen's question, because I wanted to ask about a couple of the product lines that have been, you know, more headwinds to growth in 2023. So, maybe following on the vascular access question, you could just touch on ambulatory pumps as a category, understanding that was a headwind the past two quarters, if you're seeing any visibility toward improvement into 2024. Yeah.
Vivek Jain
Also, welcome, Brett. It's nice to hear you. I think it's an incredibly important line you referenced there. It was really one of the key value categories that underpin the acquisition. And it's until maybe Q4 of this year has been pretty bumpy because of the operational challenges we've had. And those operational challenges, meaning not being able to necessarily supply all the dedicated sets in the first couple of months of the transaction, led to lower utilization of those pumps. and or potentially a little bit of customers looking for alternatives, that has finally been very stable over the last two quarters, three quarters or so. And that product still continues to hold a global leadership position in medication delivery, certainly in the home care environment and many other spots. It feels better today. It's still selling reasonably below historical levels. with an aging fleet. And so we have multiple opportunities there in our minds. One is the normal capital refresh that happens in the pump business. As the world is starting to open up more, there's an opportunity for more of that as the fleet has aged. And two is just driving utilization of the pumps, the pumps that are out there making sure they're all pumping. And so I think there's been three or four reasons ambulatory has been challenging that is all of the operational challenges are gone and there's real opportunities to improve there. Really important line.
Brad Fishpin
All right, super helpful. And then maybe a follow-up kind of on a similar topic around pumps. Definitely understand you're still pretty early in the cycle of Plum and talking to customers, but just curious how the initial customer reception has been in the early conversations. And then maybe just a little bit of a broader question around the competitive opportunity in pumps and how you see demand coming off of, you know, several years of the Becton recall and a couple years of limited capacity to implement upgrades, and just how you see that progressing through the year.
Vivek Jain
Yep, it's the right – it's also a really insightful question in terms of the value picture. There is more – pumps in the United States right now that need to be addressed both either through the age of the devices or the virus recalls than there has been in many years. And my comment in my opening remarks saying choices or investments that do need to get done do get done. Customers actually have the capacity to buy and implement as it relates to and are almost forced to on a reasonable timeline. As Brian tried to reference, we didn't put a lot in for the duo in 2024 because things, even though it's a period of activity, installs, contract signings do go slowly and we just want to make sure we're doing that properly and we're just getting into the general release phase. I think big picture, the tone of the pump market is good. All players are sort of armed and it's competitive, which is, we take that right now. People have to make choices.
Brad Fishpin
All right, great. And then last question from me. I think you guys gave a bunch of really good figures. Just think about the inventory drawdown and absorption topic for 2024. Just thinking, you know, you were able to wind down about 60-plus million in this past quarter, and you put that in context of a 100 million total opportunity or goal. So, is it fair to think that most of the remainder of that takes place in one queue, based off of, you know, kind of the pace you're on? And then, how do we think about the tail? Understanding, like, the 4Q drawdown impacts 1Q margins. Just how to think about, like, once that drawdown is completed, how long the tail is, where that's impacting gross margins. And thanks so much for taking the questions.
John
Yeah, Brett. I guess, thinking about kind of the pace of further inventory reductions, The work that we have to do around that, you do tend to be able to capture the easiest stuff first. And I think we saw that phenomenon happen in Q4 and why it was such a big number. But I think what happens is sort of each incremental reduction becomes more difficult. And so the remaining 40 million is probably going to be spread out over the first two or three quarters. of 24 as opposed to kind of coming all in Q1, just because it does get a little bit harder the further you get into it.
Hasbira
All right, got it.
Brad Fishpin
Hey, I'll just clarify the last point. So, assuming more of like a midyear 2Q to 3Q, timeline, just how to think about, like, the tail where that inventory drawdown is impacting the gross margin of future quarters.
John
Yeah, just that delayed impact showing up on the P&L is probably, you know, kind of a one to one and a half quarter lag, generally speaking.
Brad Fishpin
So there will be some ongoing impact. No, that's super helpful. All right. Thanks so much for taking the questions, guys. Appreciate it. Thank you, Brad.
Operator
Thank you. The next question is a follow-up from Larry Solo with CJS Securities.
Larry Solo
Just a quick follow-up. Thanks. Just on the free cash flow you gave, Brian, you gave some pretty good guidance this year. Essentially, it's not even with last year. What about just long-term? Is it just a remediation of the expenses that are holding you back from at least getting free cash flow somewhat near net income? And in the future, is that something that you guys hope to target getting to over the next couple of years as remediation expenses ease off?
John
Yeah. The two items are spending on the remediation work. That's the largest bucket. And then followed by the spend on integration.
Vivek Jain
That's why. And it was inventory, right? So we got that one done. Now we have to get the remediation finished. Sure. We've got to get the integration done and the remediation finished. Those are exactly the items.
Larry Solo
Got it. Because now inventory becomes a good guy, at least in the short run. Okay, no, that's it. That was just my follow-up. I appreciate it. Thanks, Matt. Thanks, Larry.
Operator
Thanks. And the next question is another follow-up from Jason Bedford with Raymond James.
Jason Bedford
Yeah, sorry for the additional questions. Just on the gross margin, Brian, did I hear you right that exiting 24 – gross margin will be slightly above 35. I thought it would be a little higher, but it kind of depends on the first half. So is that correct, slightly higher than 35?
John
Yeah, I think that's our assumption at this point.
Jason Bedford
Okay. And then just on the whole EBIT margins X IV solutions, Where are we today? I was kind of doing back of the envelope at about 19%, but that seems a little high, so I'm just kind of wondering. That's high, Jason.
Vivek Jain
That's high. Again, we don't segment report the individual business units on EBITDA level, but ballpark, I think I'd say somewhere in the 17% range, 16.5%, somewhere like that on EBITDA margins, X IVE solutions. Okay. It's low. That's why I said we're under-earning.
Jason Bedford
Okay. For some reason, I thought Ivy Solutions was lower than that in terms of contribution.
Vivek Jain
Again, I'm approximating.
Jason Bedford
We don't care at all. Thank you.
Vivek Jain
Okay. Thanks, Chase. Okay.
Operator
Thank you, and this concludes our question and answer session. I would like to turn the floor back over to Vivek Jain for any closing comments.
Vivek Jain
Thanks, everyone, for your interest in ICU Medical. We look forward to speaking to you again, which will just be in a matter of weeks on our Q1 call. And I appreciate everybody's efforts to keep improving the company and your interest in the company. Thanks very much.
Operator
Thank you. The conference is now concluded. Thank you for attending today's presentation. May now disconnect.
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