Intapp, Inc.

Q1 2023 Earnings Conference Call

11/7/2022

spk00: Good day and thank you for standing by. Welcome to NTAP's fiscal first quarter 2023 webcast. At this time, all participants are in a listen-only mode. After the speaker's presentation, there will be a question and answer session. To ask a question during the session, you'll need to press star 1 1 on your telephone. Please be advised that today's conference is being recorded. I would now like to hand the conference over to your speaker today, David Trone, Senior Vice President, Investor Relations. Please go ahead.
spk05: Thank you. Welcome to INTAP's fiscal first quarter 2023 financial results. On the call with me today are John Hall, Chairman and CEO of INTAP, and Steve Robertson, Chief Financial Officer. During the course of this conference call, we may make forward-looking statements regarding trends, strategies, and the anticipated performance of our business, including guidance provided for our fiscal second quarter and full year 2023. These forward-looking statements are based on management's current views and expectations, entail certain assumptions made as of today's date, and are subject to various risks and uncertainties, including those described in our SEC filings and other publicly available documents that are difficult to predict and could cause actual results to differ materially from those expressed or implied by such forward-looking statements. INTAP disclaims any obligation to update or revise any forward-looking statements except as required by law. Further, on today's call, we will also discuss certain non-GAAP metrics that we believe aid in the understanding of our financial results. A reconciliation to comparable GAAP metrics can be found in today's earnings release, which is available on our website and as an exhibit to the Form 8K furnished with the SEC prior to this call.
spk01: With that, I'll hand the conversation over to John. Thank you, David. Good afternoon, everyone.
spk03: Thank you for joining us. I'm pleased to share that we ended our fiscal first quarter with strong results, as our target market showed continuing strong demand for digital transformation, and we saw ongoing growth in the adoption of our cloud platforms. For those who aren't familiar with our story, Intap provides professional and financial services firms with a purpose-built industry cloud platform that is highly differentiated from traditional CRM and ERP systems. Our solutions are designed specifically for the unique business models of this largely underserved market. With our established and trusted brand, specialized product strategy, and deep understanding of these firms' needs, Intac is well-positioned to lead cloud transformation for the global deal-making and advisory industry, which represents a global TAM of $24 billion. Our Q1 results continue to validate our strategy. In our first quarter, our cloud ARR grew 41% to $176 million. CloudNow represents 62% of our total ARR of 284 million, which is up 24% year over year. We earn SaaS and support revenue of 56.8 million, up 31% year over year, and total revenue of 79.5 million, up 28% year over year. And we ended the quarter serving more than 2,150 premier firms across our target verticals. Okay, turning to innovation and our products. Our results are reflective of the continuous enhancement and expansion of our industry cloud capabilities to meet the specific needs of our target firms. In previous quarters, you have heard us emphasize our applied AI. This quarter, we have expanded its use to solve additional compliance challenges specific to the industries we serve. Our new vendor terms feature, available to our broad set of risk and compliance clients, eliminates the burden of manually entering and tracking vendor agreements via spreadsheet, a process that is prone to errors. As you will recall, we use an automated approach, leveraging applied AI to scan, sort, and categorize documents for client and now vendor terms. It's a great example of applied AI not only eliminating manual tasks, in this case, reducing the time to import and ingest data by more than half, but also adding value in the form of proactive risk mitigation and enhanced client experience. In fact, we recently had one of the largest law firms in the world share with us that by using our risk solution to support their client intake process, they cut the time spent clearing conflicts by 70%, allowing them to onboard new clients faster and deliver a better overall client service. We also continue to expand our capabilities aligned with our Microsoft strategic partnership. As an example, this quarter we released Intap Client Collaboration, which enables firms to securely share documents with their clients via Microsoft Teams while supporting the unique compliance needs and workflows of our target verticals. With each new purpose-built enhancement of our collaboration solution, We build on both the value we provide our clients through our industry cloud and the value they derive from the Microsoft tools their professionals rely on every day. Our approach is paying off. This quarter, one of the top law firms in Ireland made the choice to migrate from its legacy on-premises document management system to the Intep industry cloud. Their new approach uses InTap with Microsoft Teams and SharePoint as their document repository and collaboration system, enhanced by our collaboration and content offering, which tailors the Microsoft solutions to meet the unique needs of the law firm. By implementing our solution, the firm accomplished several objectives of their larger digital transformation strategy, ensuring secure collaboration in the cloud integrating key functions and data, and maximizing the value of their existing Microsoft investment. Okay, let's turn to talk about a few notable client wins. In the past quarter, we added new logos, expanded via cross-sell and up-sell of existing accounts, gained traction within new markets, and grew our global footprint. One new logo we welcomed to Intap last quarter is the asset management arm of one of the largest investment banks in the world. They replaced a horizontal CRM with our deal cloud platform for CRM and deal and pipeline management capabilities that align with their specific business needs. We are excited to work closely with this client to improve the experience of their professionals and aid in growing the firm's returns. As we deliver more value, we expect to upsell and grow our subscription with this large institution, making it an excellent example of our ability to win important large deals today while laying the foundation for future cross-sell and upsell opportunities. As we shared during our IPO, one of the pillars of our growth strategy is to expand more deeply in the consulting industry, which has been often overlooked by traditional software providers. I'm proud to share that another new logo this quarter is one of the top strategy consulting firms. It shows our platform to streamline the complex clearing process in their M&A practice, an essential part of new business acceptance. They chose Intep for our offerings ease of configurability and integration, with our proven industry expertise and consultative approach. This win gives us great confidence that our solutions meet the complex compliance needs of this specialized industry. We also continue to expand through cross-sell and upsell of existing accounts, which is another key driver of our strong net revenue retention. One upsell example is a large global financial advisory and asset management firm, which initially implemented DealCloud across several advisory teams in 2021 as a replacement for a large leading CRM, which lacked the required deal pipeline management functionality. The initial deployment proved so valuable in helping to manage relationships and execute deals that this quarter the firm expanded BealCloud licenses across their entire financial advisory group, which numbers in the thousands of users. Turning to a cross-sell example in the legal industry, global commercial law firm and longtime Intap client, Better Price, expanded their use of our solutions in Q1. Earlier this year, the firm embarked on an initiative to modernize their growth strategies, and in doing so, exposed a critical gap in the capabilities of the legacy CRM. They chose our purpose-built cloud offerings to enhance one-to-one client relationship management, to support strategic growth by uncovering white space and cross-selling opportunities, and to foster better collaboration across the firm. Finally, our international client base continues to grow, notably in Asia Pacific, where we continue to invest in building our business. Last quarter, we expanded our relationship with one of the largest dedicated pan-Asian private equity funds. They joined the growing number of firms in the region who have selected our DealCloud solution, and their managing director shared with us that they've been impressed by DealCloud's flexibility and ability to be custom-tailored for their processes and workflows. As they put it, we see the technology as helping to drive our investment strategy. Turning to partnerships, we continue to expand the partner ecosystem connected to our industry cloud by adding several new third-party data sources last quarter. In the professional and financial services industry, access to embedded market data coupled with a client's own experiential data, is key to generating the best possible information that is used to fuel decision-making and growth. We signed a new partnership with Equilar, which enhances our relationship intelligence capabilities across industries by letting our clients access Equilar's database of more than 1.5 million executives and board members directly within Intef Solutions. We are now providing even more automatically updated corporate leadership data, expanding the reach of our clients' executive networks and helping our professional users to discover new business, giving them a competitive advantage in a dynamic business environment. Embedding the Equilar data using applied AI ensures it stays up to date across our platform and is driving real value for our clients. Over the past few quarters, we've also been talking to you about our focus on serving the unique needs of real estate investors. As we continue to advance this initiative, this quarter we partnered with Cherry to bring its real estate property level data and market intelligence, such as asset ownership, building information, and zoning, tax, and mortgage data directly into DealCloud. Providing contextual real estate information alongside deal management capabilities creates a holistic view of current and prospective investments and vastly improves the identification of target assets for real estate investors, leading to better decision-making for the acquisition and disposition of properties. In conclusion, we're proud of our strong start to fiscal 23. which builds on the momentum and excellent performance of our prior fiscal year. Our revenue model is highly predictable, and we serve a remarkably durable end market with a broad TAM. We see continued opportunity both to add new clients and to serve the large demand to expand our purpose-built industry cloud platform within our existing client base. As a result, we have significant growth opportunity. We are leading the way in cloud adoption and modernization across all the industries we serve. Finally, I'd like to thank our clients, partners, investors, board, and our employees whose teamwork and dedication have kicked off such a strong start to the fiscal year. Thank you all very much. Okay, Steve, over to you.
spk02: Thanks, John, and thanks, everyone, for joining us today. As John noted, we had a strong quarter with our cloud ARR up 41% year-over-year and our total ARR up 24% year-over-year. Before I go through our financials, I'd like to quickly review a few fundamentals of revenue recognition in our financial model, just as a reminder. Cloud ARR is recognized as SaaS revenue, ratably, following a new sale or renewal. On-premises ARR is recognized in two parts, 50% as subscription license revenue, recognized upfront at the time of the sale or renewal, and 50% as support revenue, recognized ratably and included in our SAS and support revenue line. Because it is recognized ratably, SAS and support revenue is more predictable quarter to quarter, while subscription license revenue can vary based on the timing of revenue recognition. Okay, moving to our numbers. Q1 was another strong quarter for Intap as follows. Staff and support revenue was $56.8 million, up 31% year-over-year, reflecting both new sales to new clients and upsells and cross-sells to existing clients of Intap's purpose-built cloud solutions. Total revenue was $79.5 million, up 28% year-over-year, driven primarily by continued strong sales of our cloud solutions. as well as by solid growth in professional services revenue. Subscription license revenue was $12.2 million compared to a $10.6 million in the prior year period, primarily reflecting several clients' resumption of annual renewals after a period of multi-year contract terms. Professional services revenue was $10.5 million as compared to $8.1 million in the prior year period, reflecting software implementations consistent with growth in our new sales. Overall, we continued to execute our land and expand model, ending the quarter with more than 2,150 clients, 522 of which had ARR of more than $100,000, up from 446 in the prior year period. In addition, we upsold and cross-sold our existing clients, such that our trailing 12-month net revenue retention rate was above our expected range of 110% to 114% for the fifth quarter in a row. Before discussing gross margins, expenses, and profitability, please note that I will be discussing non-GAAP results going forward. As a reminder, our GAAP financial results, along with the reconciliation between GAAP and non-GAAP results, can be found in our earnings press release and its supplemental financial tables. First quarter results were as follows. Total non-GAAP gross margin was 71.3% as compared to 68.4% in the prior year period. primarily reflecting an increase in our services gross margin and an organizational realignment of a portion of our client success team from cost of sales to sales and marketing. Non-GAAP operating expenses were $54.9 million, an $11.5 million increase year over year, as we continued to invest in sales, marketing, and product development to support our growth. Non-GAAP sales and marketing expense was $24.1 million, a $6.2 million increase year over year, as a function of increased headcount and related sales commissions to capture new business in our growing markets, along with the previously mentioned organizational realignment. Non-GAAP R&D expense was 17.5 million, a 4.9 million increase year-over-year, as we increased headcount and made investments in our product roadmap. Non-GAAP G&A expense was 13.3 million, a 0.4 million increase year-over-year, reflecting year-over-year comparisons which are now both on a public company basis. Non-GAAP operating profit was 1.8 million as compared to our first quarter fiscal 22 non-GAAP operating loss of 0.9 million, reflecting some initial profitability as we begin to get leverage from the business. Non-GAAP mid-income per share was one cent in the first quarter of fiscal 23 as compared to a loss of four cents in the first quarter of fiscal 22 primarily reflecting our operating profitability for the quarter. Turning to the balance sheet, we ended the first quarter with $40.3 million in cash and cash equivalents, a decrease of $10.5 million as compared to the end of the first quarter of fiscal 22, primarily reflecting the last rep store contingent consideration payment. Now turning to guidance. For the second quarter of fiscal 23, we expect staff and support revenue of between $59 and $60 million, and total revenue in the range of 80 to 81 million. We expect a non-GAAP operating loss in the range of half to one and a half million, and a non-GAAP net loss per share in the range of two cents to four cents, using a basic share count weighted for the quarter of approximately 63 million common shares outstanding. For the full year fiscal 23, we expect tax and support revenue between 241.5 and $245.5 million, and total revenue in the range of $332 to $336 million. We also expect our non-GAAP FY23 operating results to be in the range of a $1 million loss to a $3 million profit, and a non-GAAP net loss per share in the range of $0.03 to $0.07, using a basic share count weighted for fiscal year 23 of approximately 64 million common shares outstanding. With that, John and I look forward to taking your questions.
spk00: As a reminder, if you'd like to ask a question at this time, please press star 1 1 on your telephone. Our first question comes from a line of Koji Ikeda with Bank of America. Your line is now open.
spk10: Yeah. Hey, guys. Thanks for taking the questions. Very, very nice quarter. I wanted to guys ask you, you know, kind of a question here on the guidance. I mean, you guys are guiding to the full year. You raised the revenue, raised the SAS, raised the operating income. I mean, what's giving you the confidence out there in the end markets that's giving you the ability to raise your forecast?
spk02: Well, Koji, look, business is good, continues to be good. And as we've said, I think previously, we feel like we're certainly watching the recession to help telltale signs, but we're not seeing them in our business. And, you know, we just think this is where we are in this business. So we're pretty comfortable with it.
spk10: Got it. Thanks, Steve. And then just looking at the operating income guidance, you know, you guys are guided to negative one to three million positive here in fiscal 23. So it feels like we're on the cusp of an inflection point positive here. You're just trying to think that through once it does, you know, presumably become positive. Is it sustainable from there or anything to call out that could cause some ebb and flows between positive and negative operating income, you know, kind of for the foreseeable future?
spk02: Yeah, no, I think we're starting to see some initial leverage from the business as we grow. And we're certainly operating sort of better and better as we get our feet under us as a public company. The back half of the year will be stronger than the front half. And I think we go from there. So we're feeling reasonably good about that.
spk10: Got it. Thanks, guys. Thanks for taking my questions.
spk00: Our next question comes from a line of Kevin McVeigh with Credit Suisse. Your line is now open.
spk08: Great. Thanks so much, and let me add my congratulations as well. Hey, listen, you beat the net revenue retention for five consecutive quarters now. At what point do you think it – Is it possible to maybe bump that range up or is it just kind of leaving yourself some room for puts and takes? Just because obviously really, really tremendous outcome there.
spk02: Yeah, that's a fair question, Kevin. You know, we do talk about that and we've decided to stick with our range. But yes, we just wanted to see the trend lines for a while to make sure this is how it's going. But clearly our upsell and cross-sell motions
spk08: strong and continue to be so so duly noted I think perhaps going forward we can we can do something a little different there but that part of the business remains very solid for us it's just a great outcome and then as you're into more and more of these partnerships are they driving just kind of because obviously that if you look at the percentage your clients that are you know larger it's like 25% versus 24 historically Is that what's helped drive in some of the larger clients, or is that still in the initial phases? And we'll see more of that in 23, 24. Again, kind of just the spooling effect of these partnerships that you've been entering, I guess, is the question.
spk03: Yeah, thanks, Kevin. So on the one hand, the partnerships with Microsoft and KPMG are still early. We just announced them a quarter or two ago. So we think there's a lot of opportunity for those to develop, but We've been very pleased by some early results where they have had an impact on our ability to win deals, win larger deals, have a larger services engagement to help people take full advantage of the platform at some of the larger institutions. So we're quite optimistic about how this is going to go.
spk01: Great. Congrats again.
spk00: Our next question comes from the line of Parker Lane with Stiefel. Your line is now open.
spk07: Hi, this is Matthew Kickert for Parker. Congratulations on the quarter, and thanks for taking my questions. First, with the role of DealCloud and now the recent new partnership with Cherry to the real estate vertical, how has traction progressed in that vertical over the past quarter, and how long might it take to gain a similar market position in real estate as you have in other verticals?
spk03: Thanks, Matthew. So DealCloud is doing well, and the real estate vertical is an important one for us. As we mentioned on a previous call, we were led into that market by our clients, our multi-strategy investing clients who had originally used us for the private equity group inside their organization and asked us if we could also support their real estate group. So we built out a whole set of capabilities to extend DealCloud to be able to support them in the real estate investment area. And the Cherry partnership we're very excited about because it's another example of bringing purpose specific third party data into the platform that will help the investors initially in the multi strategy firms to make better and better investment decisions on their real estate opportunities that they're looking at. But as we've done that, we're able to expand our TAM and our SAM to serve the specific real estate investing firms and all of the folks who work in the advisory businesses that surround the real estate asset class. We've had some very good wins to your question this quarter. We're excited about how it's going, both in the multi-strategy firms and in real estate specific investors and advisors. So, you know, we've been in some of the other markets for several years now. We're just getting started in real estate, but we're, quite excited about the pace that we're picking up there. So we're going to continue to work on it, and I think it's going to be a continuous part of our story.
spk07: Okay, that's good to hear. And then secondly, when you're talking to on-premise customers over the past quarter, have you heard them saying anything at all about the macroeconomic landscape that may change them to cause the timing of their path to migration, or have you not really been hearing that at all?
spk01: We do talk to all of our clients, obviously.
spk03: We have not seen an effect from the discussed potential recession on our business generally. We have not seen an effect on the on-premises clients who are looking to move to the cloud. The orientation of our market generally has become very much the cloud first, and we're excited about the fact that a larger and larger number of our on-premises clients are both taking on our cloud platform and working with us on their migration plan.
spk07: Got it. Thank you very much.
spk00: Our next question comes from the line of Alex Sklar with Raymond James. Your line is now open.
spk04: Great, thanks. Steve, I want to ask on sales capacity, how do you think about that at the start of the year in order to kind of maintain this level of growth? I know you've done a lot of ramping last year. Obviously, the macro is kind of a wild card, but curious how you're thinking about sales and marketing investments broadly.
spk02: Well, we're still investing forward in sales and marketing, you know, at the same time that we are getting some leverage from the investments we've been making. You know, new sales quota folks get some seasoning and some time, and they can be more productive. But we're seeing a pretty good opportunity here, so we're not – We're continuing to stay ahead of the curve, if you will, on putting people in the field and the related support and marketing efforts to capture the market as we see it evolving in front of us here. So that's what we're doing at the moment.
spk04: Okay, great. And then, John, you've had really consistent logo growth since kind of the IPO time, and The NRR tracking above your range, is that at all a focus of you kind of pivoting back into the install base given the macro, or is just the pipeline in terms of new logo opportunities just been there?
spk01: Thanks. Thanks, Alex.
spk03: The general trend is that we're winning a solid number of new logos each quarter, and then those become a larger part of a larger installed base that we can sell back into. We don't tend to land with a full deployment. We tend to have a land and expand strategy with these firms. And as we mentioned in the IPO, just with our top 100 clients, if they bought everything that we make, there's a billion dollar AR opportunity there. So it's quite a vast space for us to sell into. We're excited about the growth of our existing clients and we can grow the the company that way, but we also have a great opportunity in winning new logos because it's a big market for us to sell into that's generally been underserved by the alternatives out there over the years. So it's a mix of both. Okay, great. Thank you.
spk00: Our next question comes from a line of Terry Tillman with Truist. Your line is now open.
spk06: Oh, great. Thank you. Hello, everyone. This is Connor Passarella on for Terry. Thanks for taking my questions. I just want to start quickly. You talked about the importance of AI functionalities. I'm just curious how the traction has been since the launch of the relationship intelligence capability and how that's been resonating amongst the different clients that you serve. And then I had a follow-up.
spk03: Thanks, Connor. We didn't mention relationship intelligence specifically in the prepared remarks. We've talked about it a few times over the past few quarters. It's doing very well. We're winning a lot of business on the basis of the applied AI relationship intelligence capabilities. We're helping the investors and the advisors in the firms that we serve to understand the collective knowledge and relationships of all of their partners and all of the folks who work in the organization so that when they're going out to try to win new business, land a new deal, It's not them as an individual, but really the whole firm that's helping go to market and make the best possible case for that. And the relationship intelligence system is all about helping arm each individual in the firm with the full power of the organization's knowledge base so that they can make the best possible case to win the deal or win the client. There's a lot of wins this quarter that have come from that capability. We think it's leading in the market and a lot of positive feedback from the clients who are deploying it. It's still early days. We've just started talking about it the last few quarters. We think there's a lot of room to run, but it's an exciting component of our offering today.
spk06: Perfect. Thanks for the color. And then maybe just one more. So last year, you made a few important acquisitions to boost the technology capability with RepStore, Billstream. I'm just curious if you can give us maybe a sense on how those acquisitions have been performing. Maybe if there's anything we can tie to revenue as well, that would be really helpful. Appreciate it, guys. Thank you.
spk03: Thank you. So we brought RepStore on about a year and a half ago, just before the IPO in May and June of 2021. So we've been with that one longer. We've integrated the technology. We've integrated the team. We brought a lot of the clients that they had into the platform today, and we're still moving through that. There's a lot of success with new deployments and new sales based on those capabilities. I mentioned one of the names in the prepared remarks for the large firm in Ireland that has actually adopted our collaboration and content solution to help manage documents for the firm and between the firm and clients very successfully. It's an expansion as well of our Microsoft partnership because we have a close, in addition to go-to-market relationship, we have a close technology relationship to really help firms make the most of their teams and Office 365 environment with our INTAP system. So we're quite enthusiastic about how that's going and what the opportunities are in front of us. On Billstream, it's earlier. We've had some good success with some new clients as we've brought those folks on. We're going to continue to work on that, the integration of that program as we go through the rest of this fiscal year, but good signs and some good wins in the early days. Great. Thank you.
spk00: Our next question comes from the line of Brian Schwartz with Oppenheimer. Your line is now open.
spk09: Yeah, hi. Thanks for taking my questions this afternoon. John, just wanted to follow up on what you're saying in terms of deal cycles and lead generation on the new logo front. Clearly, you're doing an excellent job increasing the monetization activity and the install base, but can you share with us what you're seeing, maybe more of the top of the funnel and as leads are flowing through on the new logo front?
spk03: Thanks, Brian. This is an interesting topic. You all have asked this question as we've gone through this. We've been watching carefully. We are not seeing a lengthening of sales. We're also seeing improvement in funnel uptake. I think that the brand is really starting to travel through word of mouth. We've got great online response to a lot of the more recent online campaigns that we've been doing. We've been winning not just in our traditional geographic markets, but in new markets. Asia Pacific is doing well. A lot of progress in Europe. A lot of it's our marketing program. A lot of it is just the word of mouth from successful clients. More and more successful clients breed some success there. And I think these firms are looking carefully at how they can use this time to become more competitive in the markets. And I think we're benefiting because they're looking at our platform and our company as a good partner for them to become more competitive themselves. So we're going to continue to moderate carefully, obviously, but so far it's going well.
spk09: Thanks, John. And then the quick follow-up I had for Steve is just trying to understand with the revenue guidance and maybe some of the results, if there was any currency impact or headwinds to the new targets that you initiated today. Thanks.
spk02: Yeah, there's a little bit. Certainly, we have 30% of our business is international, although about 10%, a third of that, 10 of the 30, is the dollar denominated. So it's really 20% when you talk about foreign exchange. And of course, the impacts of that kind of roll through steadily as we sell and renew. So modest sort of impacts for Q1 and really modest for the year. And they're baked in. We have done our own modeling and re-forecast work to consider swings there that seem possible or reasonable. And so we're guiding having factored that in.
spk09: Thank you.
spk00: That concludes today's question and answer session. I'd like to turn the call back to John Hall for closing remarks.
spk03: Okay, thank you all for spending some time with us. We appreciate your working with the company, and we'll look forward to our next call. Thanks for all your time and looking at us. We'll talk to you soon.
spk00: This concludes today's conference call. Thank you for participating. You may now disconnect.
Disclaimer

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