5/10/2022

speaker
Operator
Conference Operator

Thank you for standing by. And welcome to Catapult Holdings Incorporated first quarter 2022 earnings results conference call. At this time, all participants are in a listen-only mode. After the speaker's presentation, there will be a question and answer session. To ask a question during this session, you'll need to press star 1 on your telephone. Please be advised that today's conference is being recorded. If you require any further assistance, please press star 0. I would now like to hand the conference over to Mr. Bill Wright, Vice President of Investor Relations. Please go ahead.

speaker
Bill Wright
Vice President, Investor Relations

Thank you and good morning. Welcome to the Catapult First Quarter 2022 Earnings Results Conference Call. With me today are Orlando Zayas, Chief Executive Officer, Carissa Cupidow, Chief Financial Officer, and Derek Medlin, Chief Operating Officer. We issued our earnings release and corresponding investor presentation this morning, and we will be referencing these during the call. Both can be found on the investor relations section of our website. We will all be available for Q&A following today's prepared remarks. Before we begin, I would like to remind everyone this call will contain forward-looking statements regarding future events and our financial performance, including statements regarding our market opportunity, the impact of our growth initiatives, and our future financial performance. These should be considered in conjunction with cautionary statements contained in our earnings release and the company's most recent periodic SEC reports, including our quarterly report on Form 10-Q for the fiscal quarter ended March 31st. These statements reflected management's current beliefs, assumptions, and expectations and are subject to a number of factors that may cause actual results to differ materially from those statements. Except as required by law, we undertake no obligation to publicly update or revise any of these statements. whether as a result of any new information, future events, or otherwise. During today's discussion of our financial performance, we will provide certain financial information that constitute non-GAAP financial measures under SEC rules. These include measures such as adjusted EBITDA and adjusted net income. These non-GAAP financial measures should not be considered replacements for and should be read together with our GAAP results. Reconciliations to GAAP measures and certain additional information are also included in today's earnings release, which is available on the investor relations section of our website. This call is being recorded, and a webcast will be available for replay on the investor relations section of our website. I will now turn the call over to Orlando.

speaker
Orlando Zayas
Chief Executive Officer

Thanks, Bill. Good morning, everyone, and thank you for joining us. On today's call, we'll review the results of the first quarter 2022 and provide an update on our growth strategies. We are a company that first and foremost is focused on bringing financial inclusion to underserved non-prime consumers. At Catapult, we provide an attractive solution for these non-prime consumers to access the essential products they need for everyday living. Our highly scalable proprietary technology enables us to provide both merchants and consumers with clear and transparent lease purchase solution that facilitates transactions online or at the point of sale. We believe that our focus on non-prime consumers positions us to capture a significant share of the large virtual lease to unmarket. Our proprietary technology platform, along with our sophisticated risk and decisioning model, is designed to enable us to deliver value-added solutions to our merchants and customers. We have a robust suite of merchant solutions across a variety of integrated point-of-sale options that is designed to enable merchants to efficiently promote and sell incremental inventory. We believe Catapult's seamless customer experience wins repeat business due to our simple application process, flexible and transparent payment options, and innovative lease financing solutions. We are committed to continually enriching the customer and merchant experience in order to gain share of the large addressable market we serve. Turning to slide five, We will focus on how our team is working to deliver on our longer-term ambitions while navigating a macro environment that is challenging for both our merchant partners and to consumers. As we have mentioned on past calls, the current turbulence in macroeconomic conditions, including ongoing supply chain headwinds, the end of government stimulus, inflationary pressures, and changes to consumer spending continues to impact the consumer and merchant economics. While we are not immune to the pressures from these issues, we are confident in our longer term ability to weather these challenges and remain focused on capturing new volume opportunities from a large addressable market in order to create value for shareholders. Key highlights from the first quarter are, number one, we welcome 27 new merchants in the quarter, the second highest amount in the history of our company, despite the macro backdrop. In addition, our merchant pipeline is building nicely, and we are starting to see acceleration in client wins. Number two, our satisfaction metrics remain strong. Our net promoter score was 51 as of March 31, 2022, and repeat customers made up 49% of our Q1 2022 originations. And number three, we are continuing to invest in initiatives that support our long-term growth strategy. During the quarter, we added high-caliber talent and key leadership roles to facilitate the execution and support of our growth opportunities. We are also investing in strategic product and technology initiatives that are designed to enable us to capture market share. As we build on our already solid operating foundation, we believe we're in the initial stages of creating a sizable, durable, and scalable financial services enterprise. I will now turn it over to Carissa, our CFO, who will provide more details on our financial performance.

Disclaimer

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