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Liberty Global Ltd.
10/30/2024
Good morning, ladies and gentlemen, and thank you for standing by. Welcome to Liberty Global's third quarter 2024 investor call. This call and the associated webcasts are the property of Liberty Global, and any redistribution, retransmission, or rebroadcast of this call or webcast in any form without the express written consent of Liberty Global is strictly prohibited. At this time, all participants are in listen-only mode. Today's formal presentation materials can be found under the investor relations section of Liberty Global's website at libertyglobal.com. After today's formal presentation, instructions will be given for a question and answer session. Page two of the slides details the company's safe harbor statement regarding forward-looking statements. Today's presentation may include forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995, including the company's expectations with respect to its outlook and future growth prospects and other information and statements that are not historical facts. These forward-looking statements involve certain risks that could cause actual results to differ materially from those expressed or implied by these statements. These risks include those detailed in Liberty Global's filings with the Securities and Exchange Commission, including its most recently filed forms, 10-Q and 10-K, as amended. Liberty Global disclaims any obligation to update any of these forward-looking statements to reflect any change in its expectations or in the conditions on which any such statement is based. I would now like to turn the call over to Mr. Mike Freese.
Hello, everyone, and thanks for joining us today. As usual, we've got a lot of ground to cover and some pretty positive developments in our strategic plans to discuss with you. I'm going to kick it off with a handful of slides and then turn it over to Charlie to review our financial results. Of course, after that, we'll get to your questions, and I've got the full management team online with me today who will chime in as needed. So let me start on the first slide with some Q3 highlights. I think as you'll see, while we had a good operational quarter, this update here focuses entirely on our strategic plans, since there's really nothing more important right now than the work we're doing to drive value recognition in our share price. I'm sure you'd all agree. In February, we announced a handful of initiatives to do just that, and we've made substantial progress on each of them. By far the most impactful today is the pending spinoff of our Swiss subsidiary, Sunrise, which is now scheduled for November 12th. after 99% approval of the transaction at our EGM last week. I'm sure you're all following this, but the average analyst today is an 8.2 billion Swiss franc enterprise value on Sunrise. After adjustments for reduced debt levels, that results in a 3.6 billion Swiss franc equity value, which is $4.2 billion, or roughly $12 per liberty share. That valuation is underpinned by several factors. not the least of which is the intention to pay a $240 million tax-advantaged dividend in mid-2025 and a progressive dividend policy thereafter. It's also important to point out that despite theoretically representing nearly 60% of our stock price today, according to analysts, Sunrise only represents 20% of our proportionate EBITDA on what we now call our telecom group, and that's before any value was attributed to our cash balance and our growth portfolio. And more on all this in a moment. In the UK, we continue to make progress on our plans to create and finance the UK's second largest fixed network company, or Netco, fueled by an existing footprint of 17.8 million 1 gig homes, 5.6 million of which are already full fiber. I think anyone following the UK market today would know that quarter by quarter, things are slowly rationalizing on both fixed and mobile networks. An increasing number of altnets are beginning to either consolidate, seek recapitalization, or shut down. Importantly, in this context, Virgin Media O2 added broadband subs in the quarter and continues to grow ARPU on its fixed base. We also remain positive on the merger between Vodafone and 3 in the UK market. We believe, and have said publicly, that the CMA should and will likely approve the deal, which will result in a more stable mobile market for everyone, while yielding additional spectrum and mobile network benefits to Virgin Media O2. Now, there have been some key developments in the Benelux region. I'm very pleased to have Stephen Van Rooyen now at the helm in the Netherlands. He's already brought a sharpened consumer and product focus to the market with a strong determination, you can tell, to drive market share across B2C and B2B. Now, he's on the call today and available for any questions you might have. Welcome, Stephen. Our arrangements to cooperate with Proximus on the fiber rollout in Belgium are under review by the regulator there. As a reminder, if that deal is approved on terms acceptable to us, this would result in a large portion of our network having roughly 100% wholesale market share and the balance at 65%. That's really unprecedented. Even without the agreement, WIRE is a world-class infrastructure business with 65% wholesale market share across the footprint, which we believe is going to attract significant interest from PE and financing sources. And to be clear, we remain intrigued about the idea of putting these businesses together at some point, what we have dubbed Liberty Benelux, and we continue to see operational, financial, and tax synergies down the road if this were to happen. With respect to asset sales, we are optimizing our investment portfolio all the time, as promised, exiting lower growth businesses at substantial multiples of returns and putting that capital to work in both our telecom businesses, like the debt pay down at Sunrise, or into what we believe are more attractive long-term opportunities. In the last 12 months alone, we've realized $900 million in asset sales towards the high end of our forecast, demonstrating our ability to both generate and capture value from these investments. I think a few examples here are appropriate and will help make the point. You're already aware of all three media, which was sold for 12 times EBITDA, with proceeds used to pay down debt at Sunrise. We've now sold around 25% of VMO2's tower portfolio in two tranches for roughly 17 to 18 times EBITDA, netting $350 million of proportionate value to Liberty Global. We recently sold a portion of our stake in EdgeConnects, a premier global data center business, which values our residual interest at $370 million and implies a 30% IRR on our total investment. And we just sold our interest in PAX 8, a leading marketplace for procuring and managing cloud applications, realizing over $70 million on an investment of $20 million for a 36% IRR. So clearly, when it comes to our growth portfolio, we continue to prove out our ability to invest in strategic adjacencies, but just as importantly, exit those positions in a timely and profitable manner. And then finally, we also committed in February to repurchase 10% of our shares this year, and we are on our way to achieving that goal with 8% acquired year-to-date. And when you put it all together, this will end up being a record year for shareholder remuneration at Liberty Global. Our buyback will add up to around $700 million when it's complete. And with the Sunrise dividend at $4.2 billion, according to analysts, that totals nearly $5 billion of shareholder remuneration on a market cap of $7.6 billion. And as we'll cover today, we're not done. We assume that most of you have followed closely our progress on the Sunrise spin over the last eight months. Nonetheless, we provide on the following slide an update on the transaction, including all the key dates and trading details. This is a significant moment for Liberty Global shareholders, to say the least. So we are ramping up communications starting today as we draw closer to that distribution date. At 10.30 this morning, Sunrise Management will be hosting their own Q3 results call, sort of a dry run, followed by another week-long investor roadshow. I can tell you this management team is working very hard for you. And then on November 1st, this Friday, Liberty and Sunrise will be hosting our second investor briefing call to address any and all remaining questions on the transaction itself and trading mechanics. In particular, between the record date of November 4th and the distribution date of November 12th. We'll also cover key elements of the conversion from ADS to six shares. So we encourage you or your proxy to attend this session, please. On the right side, we simply repeat the compelling investor messages that have resonated with shareholders and analysts thus far. In particular, the fact that Sunrise is a scale-based challenger operating in Europe's most attractive telecom market with world-class brands, significant network optionality, and a compelling free cash flow story. It's also worth pointing out that we expect Sunrise A shares to be included on the Swiss Performance Index five trading days following the listing on six. That's an important moment. Now, understandably, there's been quite a bit of focus on what's next and what happens now to Liberty Global after the Sunrise spinoff. And the following slide outlines this next phase of value creation. One of the big strategic pivots announced in February was a renewed focus on distributing assets to unlock value for shareholders when the time is right. Given Sunrise CapEx profile and free cash flow generation, it was the obvious first candidate. Moving forward, we remain squarely focused on managing our remaining telecom assets, what we now call Liberty Telecom, for the benefit of shareholders in that manner. We'll also continue to rotate capital out of other positions and into strategic telecom transactions when that makes sense. Now, why is this exciting from our perspective? First of all, as I've already mentioned, despite representing 60% of our market cap, according to analysts, Sunrise is a small piece of Liberty Telecom today, representing around 10% of RGU's revenue and EBITDA on an aggregate basis, and as I said, closer to 20% of revenue and EBITDA on a proportionate basis. So post the Sunrise spin, Liberty Telecom still represents, on an aggregate basis, over 80 million mobile and broadband connections, $22 billion of revenue, and $8 billion of adjusted EBITDA. As with Sunrise, prior to our intention to spin, we believe we are getting very little, if any, value in our stock today for our interest in these assets. As a result, We are pursuing a value creation strategy for each Liberty Telecom business that's intended to drive commercial momentum, monetize infrastructure where possible, and deleverage into strategic transactions like the Sunrise Spin or other types of crystallization opportunities. All four markets, Holland and Belgium, the UK and Ireland, are in that pipeline. I'm not going to address today each of these development opportunities in any detail, but we're going to keep you updated as the structure, shape, and timing becomes clearer. One thing we know for sure, though, is that the European telecom sector is moving towards what I would describe as more rational behavior among competitors with a clearer picture of network and technology choices and an increasing regulatory support for investment, all of which means that Liberty Telecom with marquee assets, premium brands, and meaningful cash flow should become even more valuable over time. Now, you'll notice here that We've rebranded what we previously described as Ventures to Liberty Growth. Why did we do that? For starters, this more accurately reflects both the assets in the portfolio today, as well as our goal of investing into more scale-based businesses in tech, media, sports, and digital infrastructure that have tailwinds or represent unique market opportunities to create value. Great examples of this include Formula E. which we believe is poised for growth as the only global championship focused on sustainable racing. Atlas Edge is another great example, a massive data center play in Europe, owned together with one of the most successful investors in the infrastructure business. Liberty Growth, as you know, is a $3 billion portfolio today, and with our track record and focus on discipline and strategic opportunities, we think it's going to add significant value to our story over time. Finally, you also see on this slide what we call Liberty Services. We've talked in the past of our central technology platform, which provides $400 million of technology services and IP to each of our Liberty Telecom businesses today, pursuant to long-term contracts. Similarly, Charlie's organization has separate units, which provide over $100 million of financial services to these and other businesses within the family. We believe... There's an excellent opportunity to build on these internal businesses by partnering with other professional service firms, growing in-house and third-party revenue, and ultimately monetizing these contracts, IP, and talent over time. This is yet another underappreciated source of value creation and capital formation within the Liberty Global story. Now, where will Liberty Global trade after the sunrise spin up? Well, that math is for you to do. In our opinion, you can make an argument it should trade right where it is today. The $15 of cash and Liberty Growth assets, you don't need to assign heroic valuations to Liberty Telecom posts on Rise to get there, especially as we reduce complexity, create valuation transparency, and continue demonstrating our ability to generate significant returns with our capital. Before handing it over to Charlie, I'm going to walk through our operating results quickly on the next slide. I think the first point to make here is that taken together, all of our operations achieved sequential improvement in broadband and postpaid mobile ads in the third quarter, including a return to positive broadband ads in the UK and a particularly strong postpaid mobile quarter in Switzerland. Starting with Sunrise in the top left, you'll see continued commercial improvement over the last four quarters. including another positive quarter of broadband net ads, supported by management's churn initiatives with the main brand. And that includes more premium positioning, loyalty programs, and cross-selling into FMC. Meanwhile, the slowdown in fixed ARPU was impacted by the lapping of last year's price rise. As the team indicated at the Capital Markets Day, we've substantially completed the migration of UPC customers to Sunrise, with remaining migrations expected to be value-neutral. In mobile, our dual brand strategy continues to drive growth with 43,000 postpaid net ads. And while the negative result in mobile ARPU reflects lower priced flanker brand growth and lower out-of-bundle usage, we still feel very positive about that business. Now, the business also continues to benefit from a handful of innovations, including a new customer service AI tool, which supports five languages and allows customers to access help more seamlessly, Sunrise's device-as-a-service product, strong partnerships with hero brands like Swiss Ski, and Sunrise Moment's loyalty program. So a lot of positive things happening at Sunrise, and you'll learn more about that on their call today and their roadshow to follow. And moving to talent on the top right, you'll see continued small improvements in commercial results over the last three quarters, including an improvement in net broadband losses, despite a very competitive market. And this was supported in part by the launch of BASE in the south this past summer, Base fixed customers already stand at over 10,000, and we expect this to reach over 25,000 by the end of the year. That's well above our forecast. It's also worth pointing out there's been yet another quarter of fixed ARPU growth, supported by the June 24 price rise of 3.5%. In mobile, post-pay net ads of 1,000 reflect a return to modest growth in an increasingly promotional market where everyone is anticipating Digi's launch, including us. And while we're seeing higher value packages at a lower price, our base brand is well positioned in that context. And despite price discounting, we're able to keep post-paid ARPU stable year over year. And moving clockwise at Vodafone Ziggo at the bottom right, you'll see modest sequential improvement in both broadband and mobile losses in the quarter. The broadband market remains very competitive with price-led promotions. while we continue to focus on our value over volume strategy that's resulted in consistent fixed ARPU growth in four of the last five quarters. We did see higher fixed sales activity on the back of our UEFA football rights, which we believe provides an important differentiator in this marketplace, and also a sales engine given our distribution through the Ziggo Go app. Mobile post-pay performance improved sequentially, but was still impacted by some B2B port-outs related to local government contracts. And mobile post-based ARPU growth was strong. That's despite a 10% price rise a year ago. And then finally, Virgin Media 02 on the bottom left had a much better quarter sequentially. Growth in broadband base was 16,000. That was supported by NextFiber sales as we continue to ramp up marketing on the new build footprint. Gross additions on the NextFiber footprint were over 40% higher than in the second quarter. We continue to see heavy discounting in the market as alt nets seek to build penetration, which has put some pressure on the BAU footprint, which we expected. Despite the competitive environment, we continue to deliver on our value over volume strategy here as well, with fixed ARPU growth of 2.2% in the quarter. This is supported by the price rise of 8.8% in April, but more importantly, our ability to better retain these price rises today through our investments in the customer experience as well as digital initiatives that allow us to have much more personalized pricing capabilities. Immobile post-pay net losses of negative 15,000 was an 85% improvement over the second quarter, and that's due to reduced churn primarily at 02. We continue to see less activity at the premium end of the market, but we're well-positioned to deliver across the whole market with our gift gas and Tesco mobile brands at the lower end. By the way, our Volt FMC product has been very successful, continues to be very successful. In that customer cohort, we see higher ARPU, higher MPS, and lower churn. Postpaid ARPU in the quarter was broadly stable, given the inflation-linked price rise from Q2, offset by continued impact of our customer mix. As with all our businesses, Q4 will be a key trading period for VMO2, with major handset launches, Black Friday, and Christmas trading. The team has a number of initiatives in place to improve O2 performance in particular, including O2 switch-up, loyalty, and building some same digital capabilities as in fixed. Fortunately, Lutz is back in the office after a short health-related matter, and I'm thrilled he's on the call here today to take your questions as needed. So now, over to you, Charlie.
Thanks, Mike. The next slide sets out a summary of the quarterly revenue and EBITDA performance in our four key markets. We saw broadly stable revenue in EBITDA across all the OPCOs, with the exception of Virgin Media 02, which experienced a decline in both revenue and EBITDA. Sunrise reported a revenue decline of 1.3%, driven largely by the annualization of last year's July price rise, and partially offset by continued momentum in mobile subscriptions and B2B revenue. Telenet delivered stable revenue in Q3, driven by the one-off impact and the recognition of previously deferred revenues, that's around $18 million, which this is partially offset by a decrease in mobile revenue due to soft handset sales and a decrease in B2B wholesale revenues related to the loss of the VU MVNO contract. Virgin Media 02 reported a revenue decline of 4.5%. excluding the impact of the next level of construction, and this was driven by continued headwinds in low-margin hardware and B2B fixed revenues. It was also impacted by the comparison with Q3 2023, when there was a one-off $48 million item. Despite these challenges, mobile service revenue and fixed service revenue remained stable again in Q3 and indeed year-to-date, and Virgin Media O2 maintained positive fixed revenue growth in Q3, supported by ARPU growth of 2.2% year-on-year. Vodafone Ziggo delivered stable revenue driven by continued growth in mobile and B2B fixed revenues and offset by a decline in the B2C fixed customer base and a step down from the larger fixed price rises from 2023. Moving on to our Q3 adjusted EBITDA performance, Sunrise reported stable adjusted EBITDA growth driven by lower cost to capture and a decrease in labor costs, which offset the decrease in revenue. Telenet delivered adjusted EBITDA growth of 5.2% in Q3. Now, this was driven by continued cost control, but also the profit on the $18 million one-off revenue item. This was partially offset by higher labor costs and an increase in sales and marketing expenses driven by the launch of the base brand in the south of the country. Virgin Media 02's adjusted EBITDA decreased 4.1%, excluding next fiber construction. The profit on the one-off revenue item in Q3 2023 was a key reason for this decline. And finally, Vodafone and Zyga reported stable adjusted EBITDA driven by cost savings, particularly in customer service, IT, and procurement, as well as business contracting services and lower energy costs. However, these savings were partially offset by higher programming costs due to the UEFA Champions League broadcast, as well as labor cost increases related to the collective bargaining agreement. So into the next slide, we give an update on the key metrics supporting our capital allocation model. At the end of Q3 2024, the free cash flow profile for each of our key operating companies remained on track to achieve our full-year free cash flow guidance. We continue to hold a substantial cash balance of around $3.5 billion at the end of Q3 2024. Cash inflow related to operations in Q3 was $112 million, and with the dividends from our JVs expected to be paid in Q4. We continued investing modestly in our growth assets and executed share buybacks of approximately $165 million in Q3, in line with our 2024 guidance to buy back up to 10% of our outstanding stock. In our growth portfolio, we closed the quarter with a fair market value of $3 billion, making investments of around $73 million, largely in Atlas Edge and Next Fiber, whilst executing disposals of part of our stakes in ITV and Laceworks. We did take a write-down on Televisa Univision of around $72 million based on operating performance. And finally, turning to our sum of the parts, we wanted to highlight the key drivers of our stock on a per-share basis. We continue to believe the share price of $20 to $21 per share still doesn't fully value the inherent value of the business. We believe the sunrise spin is the first step towards closing this valuation gap, and have been encouraged by the average analyst valuation for sunrise of 8.2 billion Swiss francs, which implies a $12 per share contribution to the current Liberty Global share price. Following the execution of the Sunrise spinoff, our aim is to unlock the remaining value sitting in cash, our growth portfolio, and indeed the other FMCs. The book value of cash after the Sunrise deleveraging, listed stakes and unlisted assets in our growth portfolio, equals $15 per share. And when combined with the $12 per share for Sunrise, the implied value for each Liberty Global share is $27 per share. Now keep in mind, this doesn't attribute any value to the remaining FMC or indeed services businesses that we retain. Turning to our debt position, we maintain a strong position with the average life of our debt at nearly five years. We continue to have significant consolidated cash and liquidity with siloed debt stacks at the FMC assets. Our debt silos do not face any material maturities until 2028, and we remain proactive in extending the maturities of our debt, facilitated by our extensive swap portfolio, which is independent of the underlying bank debt, which allows us to term out bank debt and not lose the benefit of those attractive swaps. This strengthens our overall debt position and allows us to remain opportunistic and strategic in the market. Earlier this month, Third of Anzigo successfully issued a green bond consisting of 575 million euros of senior notes due 2032. Now, we used the proceeds from this to refinance the existing senior notes, which were due in 2027. Now, this transaction was net leverage neutral, but resulted in an increase in the average life of Bonifazigo's debt. At Sunrise, we are finalizing the paydown of the debt so that they are on track to meet their target net debt to adjusted EBITDA range of 3.5 to 4.5 times. The $1.4 billion cash injection will be completed prior to the record date from Liberty Global's corporate cash balance, with the remainder coming from Sunrise free cash flow. And then lastly, as part of our 2024 guidance, I would like to remind you that we had refined Sunrise free cash flow guidance from Swiss francs 360 to 400 million to Swiss francs 360 to 370 million at the capital markets day in September. I also wanted to reconfirm all our other remaining guidance metrics at Sunrise, Telenet, VirginMediaO2, and Vodafone and Ziggo. Now that concludes our prepared remarks for Q2, and I'd like to hand over to the operator for Q&A.
The question and answer session will be conducted electronically. If you would like to ask a question, please do so by pressing the star or asterisk key, followed by the digit 1 on your phone. In order to accommodate everyone, we request that you ask only one question. If you are using a speakerphone, please make sure your mute function is turned off to allow your signal to reach our equipment. We will pause for just a moment to give everyone an opportunity to join the queue. Our first question comes from the line of Robert Grindle with Deutsche Bank. Robert, Your line is now open.
Hi, and thank you for taking us away from the UK budget. I think there's a little bit of bad news in there for you on Nix. But my question is on UK fibre. Depending on how many UPP homes were incorporated, organic build is perhaps closer to 200,000 homes in Q3 versus close to 300. Is this a change in momentum or just that it takes some effort to incorporate the up build? And at the same time, VMO2 fiber upgrade speed also seems to be modest versus your targets. Is there a tipping point on both bills pending a UK NETCO wholesale deal, or is it just the ebb and flow of the business? Thanks.
All right. Welcome back. Do you want to address that? Yeah, sure. So we have built close to 300,000 Next Fiber premises in the last quarter, which is not really a slowdown, Robert. And I think on FiberUp, we have not disclosed the number, but overall we are absolutely on plan to meet our internal budget. So I think we haven't disclosed FiberUp numbers, but the overall FiberUp number is higher than last year, and we are on our way to implement that. So there's no slowdown at all in any build, neither on FiberUp nor on NextFiber. And yes, it seems that NI will hit a bit our P&L, but let's see.
Yeah, one addition there, Rob, I don't believe there's any up customers if you're referring to the acquisition of the altnet. in the year-to-date figures, that's more of a Q4 and onwards. So I don't believe they've been impacted at all by the integration of UP, if that was your question.
OK, many thanks. Welcome back, Lutz. Thank you.
Our next question comes from the line of Maurice Patrick with Barclays. Maurice, your line is now open.
Yes, good morning, guys. Yeah, also great looks to have you back. A couple for me, they're quite dull modeling questions. But the first one is just to understand where 2024 central cash ends up. So if you start with your sort of $3.5 billion capital, number that you give for VQ24, just the moving parts? I think you have things like, for example, 120 million in venture sales. You've got 220 million cash out for Formula E. Presumably, that's the Sunrise 1.4 billion, some more buyback. So just the moving parts to help us work out where you'll end up around Q4 will be helpful. And the second question, just on the Sunrise EV, it's obviously a very topical time with the the spin that you're doing. I mean, you cite the number of $8.2 billion being a consensus of analysts, but I'm just curious to understand if that $8.2 billion makes adjustments to things like, for example, the $30 million TSA that I think Sunrise will pay Liberty post the spin. If it adjusts to things like LTIPs, I think Sunrise will pay a $25, $30 million a year LTIP, I think, for example. So just help us understand what's in that $8.2 billion. Thank you.
Listen, I think on the $8.2 billion, Maurice, you're going to have to go to the analysts themselves. That's not a number that we're calculating or telling you is something we've arrived at. We're just taking the actual numbers that the analysts themselves have looked at. The $30 million, I think, is well understood and, quite frankly, was always embedded, and I don't know how they're treating LTIPS above or below the line. But, Michael, if you may have some general comments on that. If you want to address it, you can quickly.
Yeah, thanks, Mike. I think you summed it up. It's just a general average of where we can see Sunrise valuations in the analyst sum of the parts, both into the CMD and then for a number of analysts who've published standalone reports after the CMD. And as you say, Morris, I think most of those points were brought out of the CMD and largely factored in.
I think also, to be fair, it's underpinned by this. essentially tax-efficient dividend yield, which is well covered. I mean, to be fair, you know, on a free cash flow of 360, 370, you know, this is a 240 million commitment next year. It's a pretty good coverage ratio. So I think that's the key anchor for the valuation. Shall I just talk about... Joe, you want to address the cash question? Yeah. Yeah. So I think, look, our cash liquidity will be in excess of $2 billion, probably a little bit higher, actually. That doesn't include the liquid stakes. Remember, we have very liquid securities, ITV, Vodafone, Lionsgate. So you can make a case that our cash liquidity is near a two and a half. And one could argue that on a performer market cap of three, that again highlights Mike's point about there's a lot of value to unlock here.
Thank you.
Thank you. Our next question comes from the line of Joshua Mills with BNP Paribas. Joshua, your line is now open.
Hi there. Thanks for taking the question. I'd like to ask Stephen actually a couple of things on Fogzigo having recently joined the business. I was interested going through the first comments you've made in your press release related to that business. And in that, you talk about your confidence in restoring the best network experience at Vodafone Zico. And I think it's obvious from the comments and also the results that you've been losing share and cutting price over the past few years with KPN and the Altnets have ramped up their fiber build. So my question is, what do you think you need to do with this business in order to stabilize, if not grow, the subscriber base going forward? Is it a case of upgrading to Doctus 4? Do you need to invest in more fiber? And how do you get back to growth? And perhaps if I could just take a second kind of part to that question. You talked on the call about value over volume in the Dutch market. But that value may become harder to come by as the back book price increases are now coming in lower than previous years. So any comments you could give on how you plan to upsell customers? Perhaps any commentary on front book pricing trends as well would be welcomed. Thanks very much.
Yeah. Thanks for the question. I'll look into Hi, can you hear me? Yep. Hi. Yes, we can hear you. Thank you so much for the question. Look, I think... Oh, great. Look, I think it's a big question, and I'll remind you, I've been in the business less than a couple of months, but I'll give it a go and give you my first observations about where we're going to spend our time focusing. So... I think first and foremost, those familiar with the marketplace will know that this is very much a promotion-driven market at the moment. It has been since they started the rollout of Fiber. I think we've done pretty well, actually, considering the level of aggressiveness that we've seen in the marketplace, not only on fumble pricing, but on promotions. Mark? My focus has very much been and will remain in the short term looking at how we manage churn at this point. I think we have a fabulous proposition to take to our consumers to answer part of your second question. Beyond the speeds which we bring today, and we reiterate our confidence in not only the network we have today, but the roadmap that we have with DOCSIS to bring faster speeds to our customers to compete. but also with the broader part of the portfolio. We've added UEFA, as you know, which we think gives us differentiation in the marketplace. We have a brilliant TV platform, which with the mini box, we increasingly shipped our customers, which is a fantastic and competitive experience. But also we have, I think we still have Headroom on FMC. We still have an incredible business in Vodafone, a great set of packages and prices. And when bought together, we think makes for a really fantastic and valuable service for our Vodafone CEO customers. We also have Holland's Niva, which is a Flanker brand that allows us to compete more directly with sort of the price takers, the price leaders. I think we can do more with that. In terms of pricing, I don't see things changing in the short term. We see everywhere where fiber rolls out, we go through a phase of just high competitiveness as they try and fill in networks. But my priority is to focus specifically on, as I said before, managing the churn part of it by bringing our customers more value with the particular proposition and using our Flanker brand to drive volume, a bit more volume where we can. But you'll hear more on that in the sort of coming quarters as our plan for Vodafone Zika evolves.
Thanks, David. Good job.
Thank you. Our next question comes from the line of Steve Malcolm with Redburn. Steve, your line is now open.
Yeah, thanks for taking the questions. I'll go for two if I can. Just on sort of RemainCo shareholder distributions and thoughts on, can you just sort of give us an update on where your thinking is on that and when you might sort of come back to us and give us a clear review on how you want to return upstream cash, you know, when the spin is done. And then on just coming back to the UK, you mentioned the sort of, you know, the growing number of, you know, press stories around alternate distress and companies kind of almost giving up, got talk-talk bonds trading in the kind of low 60s. Just maybe a sense from where we are on market consolidation, whether you're seeing more companies knocking on your door, whether we should expect 2025 to be a year of fairly intense activity on that front because it feels like we're kind of waiting for the storm to hit, but it certainly hasn't quite happened yet. So that would be great. Thank you.
Yeah, thanks, Steve. Listen, on the first question, I have to chuckle because I told everybody they're not allowed to use the word RemainCo anymore. in our company because when you do the math, actually Romain Co. is 90% as big as the current Co. So when we talk about Liberty Global going forward, minus the Sunrise business, which is a fantastic business, but relatively small in the scheme of things, it's exactly as I indicated in my prepared remarks, which is that with respect to the telecom businesses, And the value creation strategy is going to look a lot like the sunrise strategy. What do I mean by that? Well, we're going to be, first and foremost, driving commercial momentum and getting the businesses to perform the way they need to perform around revenue and pre-cash flow, ultimately. Secondly, as we're doing in the UK and in Belgium and even in Ireland, infrastructure matters and how we go about building, partnering, financing businesses networks is both going to be a, I think a very positive thing for the operations, but also a positive thing for the stories we're going to tell about these businesses and the end games, uh, should, when they arrive. And then lastly, you know, I mentioned deleveraging into strategic transactions, whatever those might look like. I think in each case we see opportunity, uh, to create, whether it's listed companies and offs or other transactions. where the unrecognized value today in our stock price would be clear as a bell, just as it has become with Sunrise. I could go back and describe every analyst report from three years ago. Nobody was putting $12 on Sunrise. So I think we have to be patient, number one, because I don't want to get people too excited that something's going to be happening next week or next month or next quarter. But on the other hand, I can promise you that there is a sense of urgency and commitment on my part and the part of management to continue to pursue these types of opportunities where we can create transparency around valuation and for the benefit of the stock price. Yeah, go ahead.
Mike, just to clarify, I'm thinking more about the sort of pace of buybacks. Obviously, the Liberty Global post-sunrise, excuse my description as Romain Co., It's going to be a smaller company. There's going to be a bit less liquidity out there. Should we still expect 100% of organic cash flow to be used to return to buy back shares? Just the thinking around that. Clearly, you've got a million opportunities out there, but just buying back stock is going to be a little bit harder because liquidity is going to be lower. Just thoughts on that would be great.
Sure. Well, buying stock might be a little harder because the market cap may be smaller, though we hope it's not. On the other hand, if the market cap is smaller, then we're putting less capital to work to achieve the same results. So I think the buyback for us remains an important piece of the equation. And we've historically been in that 10% range. Let's see what 2025 guidance presents. But at the same time, as the company becomes smaller because we are dividending to shareholders real value, then obviously continuing to be a buyer of our stock becomes a less cash requirement, a smaller cash requirement to do that. So I'm not going to be specific if you hear about when and how and how much, except to say that I think I would argue the buyback perhaps becomes even easier when you think about cash allocation or capital allocation because the market cap could be smaller, should be smaller, given the distributions that we intend to make. On the UK Altnets, Luc, do you want to jump in there? You heard my remarks on the call, but you can add to that anything you want.
Yeah, thank you. Well, for me, it's a bit the picture of musical chairs, right? So the music still plays, and most of the Altnets are running around the table. But it becomes more and more clear that the majority of them are not sitting on a sustainable business model, right? The build costs have been too high. Penetration doesn't get where it needs to be. Some in certain niches have found their place, but the majority haven't found it. And I think what's happening is that obviously some of them get another funding round. Some of them merge together and inflate both of the equity and therefore keep dreaming. and most of them are also knocking on our door and there's conversations, but the question is evaluation, right? And so therefore, I think still it's hard to paint the picture how will it all work out, but one thing is clear, it's not sustainable for ordinates to keep doing what they're doing, right? So something will happen and we are prepared to participate in that. We are... in a very small way impacted by these massive, aggressive promotions from Altnet, but also our churn didn't go through the roof, which if I turn it around, if we lost maybe 2,000, 3,000 more customers to churn this quarter compared to a year ago, Altnet can't live from that. So therefore... I agree with Mike. The market will get more rational, but it's hard to predict today how it ultimately will work out. But I think we will be prepared to participate in that.
Okay, great. Thank you.
Thank you. Our next question comes from the line of Ulrich Reit with Bernstein Society General Group. Ulrich, your line is now open.
Thanks very much. I wanted to ask about broadband in the quarter in Switzerland and the Netherlands. So first on Switzerland, in the release you talked about reduced churn, but you qualified that by saying you have reduced churn in the main brand. Could you comment a little bit about what the Flanker brand is doing in broadband in Switzerland at the moment? And the second question then is on the Netherlands. There has been a slight step back in the quarter. I think in the release you're talking about a slower quarter. The question I really have is why is UEFA really no benefit at this point? I mean you have started marketing it as I understand it. Why don't we see a bigger effect than the sort of slight improvement? I think it was like 2000 quarter on quarter improvement on the losses in broadband. Could you comment a little bit about what you expect from this UFR marketing? Thank you very much.
Andre, you want to pick up the Swiss question first?
Sure. Yeah. So I'm on the flanker brand. We have not seen any meaningful change quarter on quarter. But the reality is also that this is a quite young fixed customer base in particular. And as such, we are seeing more customers running into the first time where they can actually turn off. Hence, we see some impact on that. But it's not a meaningful impact on the total number. So in total, really what drives the positive evolution is a good inflow and also in absolute terms, the overall churn reduction that we see across the brands.
Thank you. Our next question comes from the line of James Ratzer with New Street Research. James, your line is now open.
Yes, thank you very much. Before we get to your question, James. His question on UEFA was answered.
Yeah.
Yeah, yeah. Thank you.
I want to be sure we get to that question. Stephen, you want to address that? Sorry, the operator jumped in there. Go ahead, Stephen.
Yeah, Mike. No problem. I'll get that. So, first and foremost, we're very pleased that UEFA and UEFA started for us. I think you got a question for timing issue. The first games only started at the end of August. This covers only really less than a month of our performance on UEFA. It'll take some time to build. We've signed up a number of customers who are not part of Vodafone Zego through the Zego app, free app, which gives us a fabulous place to market to our customers. And so we did see, as you rightly mentioned, we did see some pickup in the quarter, but we haven't really seen the full force of UEFA through our marketing or through our numbers just yet. You have to wait for that.
Okay. Operator? Great. Yeah. Thank you. Mike, can you hear me? Yep. Got you. Hello? Yeah, great. Yeah, so thank you. So I'd be really interested, if possible, focusing on slide 15 in your presentation pack in the appendix where you've got some helpful breakdowns showing the revenue trends for consumer fixed and for consumer mobile service revenue across your four main businesses. So kind of eight metrics there. And what I can't help but notice this quarter is that All eight of those, the trend has got worse from Q2 to Q3, and six out of the eight are in negative territory. That's between sticks and mobile across the four businesses. So I'm sort of thinking kind of looking ahead into 2025, 2026, what do you think you need to do to actually turn that trend around to be more positive? Does this rely on price rises? Does this rely on adding on ancillary products? How do we turn that revenue trend around to be more positive? And specifically, given you give the disclosure, I also couldn't help but notice that consumer mobile for Virgin Media slipped from minus 0.4% last quarter to now minus 4.8%. That's quite a big change in the quarter. Just be interested in digging into that one in a bit more detail as well, please. Thank you.
Sure. So, Lutz, you can get ready to deal with the VMO2 number specifically. And we do print this every quarter. We want you to see it. Historically, it's, I think, a good way to break the business apart, understand the various bits. Every market has a different – explanation right i mean we're we're still very green in boda from ziggo you heard steven's comments that's positive um this is both a value and a volume equation for each market so price rises this year are much lower than uh in prior years and in the prior quarter from in q2 q3 last year we were taking pretty big price rises so i think inevitably if you want to make general comments a part of that is Smaller price increases, or in the case of Switzerland, no price increases this year. And that is always going to be a year-over-year comparator and impacting that number. And in every market, it's a slightly different storyline. And I think whether it's, in some cases, getting back to high volumes, as we're starting to do and hope to do in the UK. In other cases, the price issue I just raised, I'm thinking of mobile specifically. I would say, though, that in fixed... We are seeing really strong ARPU, as you saw on the slide that I presented. ARPU growth almost everywhere being pretty positive. And that, in the long run, as we get volume to pick up again, it's going to be a really positive thing. I'd much rather be holding ARPU and or growing ARPU with the expectation of driving volume in broadband. And I think so we're well positioned going into 2025 to try to do that. Luke, do you want to speak about VMO2 specifically?
Yeah. To build on that, on the consumer fixed side, I mean, first of all, you apply the price rise in the UK in quarter two. And so, therefore, it's clear that in quarter three, customers had the chance already to react to it and to lower it. Now, on the fixed side, we are very, very proud about the 2.4% growth. because we have managed to keep the majority of the price rise in the customer growth. And this is, when you look back, this is the first time again since three years. So we have absolutely a trend break in the UK fixed, and now since 21, it's the first year again that we are growing in Q3 in fixed service revenue. I think on the mobile service revenue side, if I'm not mistaken, here the way Liberty Global has presented that, there are the handset insurance sales in it. And so this is the one of Charlie spoke about at the beginning of the call. And I think when you take that out, then you get to a mobile service revenue around minus 1.1%, if I'm not mistaken. And so it got a bit worse than Q2. Same thing. People react to price rise. And the last year's comparator is very tough because we did a price rise of 17% or something, if I'm not mistaken. And in the long term, how we will take it around, on the mobile side, we get also to the same green numbers than you see in FIX. It's what Mike said at the beginning. We have very clear customer data of every customer in our customer base. We have now using AI, and we have the personal pricing and packaging, and that is the machine that helps us to optimize the retained revenue on fixed. And I think it wouldn't surprise anybody that we are building the same thing for mobile, and then we can play it also for conversion.
Thanks, Luis. Andre, do you want to talk about the 2.9%? Yeah, thanks. Andre?
Yeah, so I would say pretty much driven by the fact that our price rise last year was on the 1st of July. So we have a full annualization. That's why you see a quarter on quarter deterioration of the numbers by and large. Then I would say on the fixed side, as you know, we are migrating many customers in the last quarter alone, 120,000 former UPC customers over to the Sunrise portfolio that comes with some right pricing pressure. And we have talked about that in our capital markets day as well. that should come towards an end by the end of this year. And thirdly, I think an important element to note is also that the third quarter always has a higher seasonal exposure to roaming, and we are seeing more and more of the roaming consumption being included in larger tariffs, which we have been selling for more campaigns in the past year. So as such, those three components are explaining the evolution of the numbers from Q2 to Q3.
Great. Operator, get to the next question, yeah.
Thank you. Our next question comes from the line of Dhruva Shah with UBS. Dhruva, your line is now open.
Hi, thanks for taking the question. I'm just digging into the postpaid notary momentum. in the UK a bit more. So it obviously showed a marked improvement in the quarter this year. But is that due to any significant change in competitive dynamics in the market? And if not, what has VMO2 done differently to minimize those losses? And then going forward, should we expect those losses to inflect into growth in Q4 and stay there in 2025? Thank you.
Luke, do you want to address that?
Yeah, sure. So, we don't see any material changes in the market. So, the market is very competitive and the low end of the market, MVNOs such as ID Mobile, they are very aggressive and this is the only part of the market where you really see those. Why are we doing so much better? I think three levers. we have optimized the way we are selling hardware and we have a very good deal with Apple, with Samsung, and we are passing this through to our customers in a good way. Second, we have optimized the way how we do upgrades and therefore lowering the churn. And thirdly, I mean, we have migrated all Virgin Mobile customers to become O2 customers, and not all of them didn't like that, and the ones who didn't like it have now left in the meantime, so you don't see this impact anymore. I mean, we are not giving a guidance for Q4, but we believe, right? I mean, Black Friday is coming, and we put a lot of effort in to have strong competitive offers. We have a great Christmas campaign. Wait for it. And so we are here to grow, right? This is our ambition, but we don't give a guidance here. So it's absolutely our ambition to not see this trend break only in Q3, but also now in the most important quarter of the year. Thank you.
All right, I think we have time for one more question, operator.
There are no questions registered at this time. That will conclude the question and answer session.
Thanks, everybody, for joining. Just a reminder, in 30 minutes, Andre and team will be back on with the Sunrise Only Earnings presentation. Hopefully, you can dial into that. And as a reminder, November 1st, we'll have a briefing for anyone focused on the mechanics of the SPIN itself. And we appreciate you joining, and we'll speak to you soon. Take care.
Ladies and gentlemen, this concludes Liberty Global's third quarter 2024 investor call. As a reminder, a replay of the call will be available in the investor relations section of Liberty Global's website. There you can also find a copy of today's presentation materials.