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spk03: which was a 7 percent sequential increase compared to fourth quarter of 2023. We generated total revenue of $30.7 million, and adjusted EBITDA was $12.5 million. Looking forward, we're encouraged by the trends that we're beginning to see in the auto industry and the signs that our credit union customers' lending capacity challenges are improving slightly. First, let's turn to the automotive industry. Cox Automotive recently increased their 2024 sales forecast for new and used autos. The latest forecast anticipates a 1.6 percent and 3.2 percent year-to-year growth in new and used retail SAR, respectively, compared to flat for both metrics in the original forecast for 2024. Affordability has also improved as inventory levels continue to build, with new autos seeing a 47 percent increase and used auto inventories realizing an 8% increase year over year. As a result, vehicle prices moderated with new auto transaction prices decreasing by 2.7% and used auto prices decreasing by 2.5% year over year. To put this in perspective, the Cox Moody's Affordability Index, a measure of weeks' income needed to purchase a new light vehicle, declined to 36.9 weeks in March, down from its peak of almost 42 weeks in fourth quarter of 2022. While this is the third consecutive month of decline, we still remain above the pre-COVID average of 33 to 34 weeks. For used vehicles, Cox revised its forecast for the Mannheim Used Vehicle Value Index, which is now expected to decline a modest 0.7 percent by the end of 2024 compared to 0.5 percent increase previously. This should lead to continued moderation in used vehicle prices, which should further improve consumer affordability. We're encouraged by the improvement of these key metrics, but recognize the auto market conditions are still transitioning towards a return to normalcy. Inventory levels are improving, but remain more than 20% lower than pre-COVID averages, while transaction prices in the Mannheim remain over 30% higher. Additionally, interest rates remain elevated at 23-year highs and are likely to be higher for longer based on the latest outlook from the Federal Reserve. This translates to a lower SAR than pre-COVID averages with 2024 total use SAR forecasted to be 36.6 million units and 2024 total new SAR forecasted to be 15.7 million units. While growing relative to 2023, both are approximately 10% lower than pre-COVID levels. Let's turn to our credit union customers. Preliminary first quarter 2024 results from Callahan, a leading third-party data provider within the credit union industry, reflected a 78 basis point gain or almost 40% increase in share or deposit growth from 1.99% in the fourth quarter of 2023 to 2.77% at the end of the first quarter of 2024. We are encouraged by the fact that we have observed two consecutive quarters of improvement in share growth across the credit union industry. That said, loan-to-share ratios remain at approximately 85% near pre-COVID highs. This indicates that credit unions continue to experience lending capacity challenges. We closely monitor these two key metrics that serve as leading indicators of credit union loan activity. Specifically, we are looking for sustained improvement in share or deposit growth, which would subsequently lead to a decline in loan-to-share ratios. As seen in prior cycles, when this occurs, there is a corresponding increase to credit union lending capacity. Now I'll provide an update on our 2024 strategic priorities. We remain focused on optimizing our core credit union and OEM businesses while expanding our penetration into bank and finance companies. First, on optimizing our credit union and OEM businesses where our expectation is to excel as trusted partners for both our customers and insurance carriers while controlling our costs and optimizing profit margins. We have and continue to enhance the capabilities of our account management and sales efforts to deliver superior service to our existing customers in order to expand our wallet share and to more efficiently acquire and onboard new customers. During the first quarter of 2024, we added 11 new accounts compared to eight in the first quarter of 2023, a 40% increase year over year. Important to note, of these 11 accounts, approximately a third were larger accounts with combined total assets of over $8.5 billion. In addition, I am pleased to report that 30% of these 11 new accounts have already produced their first certified loan, which is a testament to the efforts of our sales and account management teams execution of our strategy of getting a new account to revenue generation faster by focusing on institutions with loan origination systems for which we already have integrations. An example is 1AZ Credit Union, which is headquartered in Phoenix, Arizona, with over $3.4 billion in total assets and has a healthy loan-to-share ratio. Through our partnership, 1AZ will utilize our Lenders Protection Platform in their market under their recently launched credit flex auto program, which will help them expand access to auto loans for the underserved populations of Arizona, while also protecting the assets of its members from the downside risk of defaults on auto loans. Additionally, we recently hosted a client advisory council meeting with several of our top credit union customers to discuss industry trends they are experiencing and gather feedback on new tools and capabilities to ensure open lending is positioned to deliver continuous innovation and superior support to our customers. Turning now to our product, we continue to be encouraged by the results of our new enhanced Lenders Protection Proprietary Scorecard launched in the fourth quarter of 2023. The new scorecard has decision over 1.2 million applications and is performing in line with our expectations. As you may recall, the new scorecard incorporates three new alternative data sources, providing us access to 350 million detailed transactions, over 170 million consumer checking accounts, and expanded suite of credit report attributes developed and maintained by TransUnion. Our AI and machine learning-based model can identify the most predictive credit risk attributes for borrowers. With the early data from a full quarter of operating under our new scorecard, we are even more confident in our ability to lower default frequency by better predicting and pricing risk. which we expect will further improve the performance of open lending's portfolio. To speak a bit more about performance, while the macroeconomic pressures over the last 18 to 24 months have been challenging, our portfolio has performed in line or slightly better than the average delinquencies for the S&P consumer finance sector in the non-prime credit spectrum. Based on the age of our back book, where the worst finages are near the end of their peak default periods, we expect to see our delinquency rates continue to flatten and moderately improve in 2024. Additionally, for the most recent 2023 vintages, we're seeing signs of improved outlook based on early delinquency metrics. This is a testament to the pricing and the credit tightening actions that we took over the last two years, including a nearly 20% increase in insurance premiums across our portfolio since first quarter of 2022, as well as early validation of our new scorecards ability to better predict defaults and lowering frequency. Furthermore, we continue to modify our program to yield better results for our lenders, our insurance carrier partners, and ultimately open lending. In the first quarter of 2024, we tightened our credit and underwriting guidelines by adjusting our score cutoffs to eliminate the worst performing credit bids. In this period of challenging macroeconomic conditions, we are committed to protecting the profitability of all stakeholders in our ecosystem by saying no to loans that put unnecessary risk on open lending, our carrier partners, and our lenders. In addition to credit tightening, we commenced targeted price optimization that is calibrated to our new scorecard. This is an ongoing process, but the first change led to a premium decrease in our direct channel, which is our best performing channel from an ultimate loss ratio perspective. This is important as all stakeholders can benefit with increased certified loan volume from our lower risk channel. In addition, we implemented a premium increase on lower performing portions of our book within the indirect channel to more appropriately price for the risk. With the launch of the new scorecard, we can be more targeted when pricing for risk. Turning to our insurance carriers, we recently hosted our partners in Austin. It was a great opportunity to discuss our underwriting strategies and our priorities and gather feedback to ensure full alignment. We are encouraged that they share our optimism for the future and support the actions that we are jointly taking in our underwriting and pricing. Now let's turn to our second strategic priority for 2024, further expanding our penetration into bank and finance company market, where open lending has historically been underpenetrated relative to the credit union in markets. Based on our conversations to date, we believe these lenders have the capacity and the appetite to lend in this environment. We recently hired an experienced team who will bring existing relationships and can sell our unique value proposition into this market. The team has built a robust pipeline of opportunities, including ongoing conversations with large national banks, community and regional banks, and finance companies. While we're encouraged by the progress we are making, we understand these banks and finance companies have longer sales cycles and more complex integrations. But based on our analysis, the average participant represents a meaningfully larger cert opportunity than we traditionally see from credit unions. Before I turn the call over to Cecilia to go over our first quarter 2024 results, I wanted to personally thank the entire team at Open Lending for your continued support and dedication to our company. I am proud of what we have accomplished and your execution to deliver these positive results despite the current market backdrop. I remain confident in the long-term opportunities ahead of us and I am encouraged by the early signs of improvement in market conditions. The underserved near and non-prime consumers need us and our lender partners now more than ever. With that, I'd like to turn the call over to Cecilia.
spk00: Thank you, Chuck. During the first quarter of 2024, we facilitated 28,189 certified loans compared to 32,408 certified loans in the first quarter of 2023. Total revenue for the first quarter of 2024 was $30.7 million, which includes an ASC 606 negative change in estimate of $1.1 million associated with our profit share, compared to $38.4 million in revenue in the first quarter of 2023, which included a positive change in estimate of $0.7 million. As Chuck mentioned, Q1 certified loans and revenue both exceeded the high end of our guidance range. to break down total revenues in the first quarter 2024. Program fee revenues were $14.3 million, profit share revenues were $13.9 million, net of the previously mentioned negative change in estimate, and claims administration fees and other revenue were $2.5 million. As a reminder, profit share revenue is comprised of the expected earned premiums less the expected claims to be paid over the life of the contract and less expenses attributable to the program. The net profit share to us is 72% and the monthly receipts from our insurance carriers reduce our contract asset. Profit share revenue in the first quarter of 2024 associated with new originations was 15 million or 533 per certified loan as compared to 17.9 million or 552 per certified loan in the first quarter of 2023. The first quarter 2024 1.1 million negative change in estimate is associated with cumulative total profit share revenue recognized of approximately 395 million for periods dating back to January 2019, which was the ASC 606 implementation date, and represents over 400,000 insured in-force loans in the portfolio. Importantly, to put this in perspective, the cumulative profit share change in estimate since 2019 is a positive $4.4 million. Operating expenses were $17.7 million in the first quarter of 2024 compared to $15.8 million in the first quarter of 2023. Operating income was $7.3 million in the first quarter of 2024 compared to operating income of 17.1 million in the first quarter of 2023. Net income for the first quarter of 2024 was 5.1 million compared to a net income of 12.5 million in the first quarter of 2023. Basic and diluted net income per share was 4 cents in the first quarter of 2024 as compared to 10 cents in the first quarter of 2023. Adjusted EBITDA for the first quarter of 2024 was $12.5 million as compared to $21.2 million in the first quarter of 2023. Excluding profit share revenue change in estimate, we generated $13.6 million in adjusted EBITDA in the first quarter of 2024. And there's a reconciliation of GAAP to non-GAAP financial measures that can be found at the back of our earnings press release. We exited the quarter with 380.6 million in total assets, of which 247 million was in unrestricted cash, 31.9 million in contract assets, and 68 million in net deferred tax assets. We had 169.1 million in total liabilities, of which 143.2 million was outstanding debt. I would like to turn the call back over to Chuck to discuss our guidance for the second quarter. Chuck?
spk03: Thanks, Cecilia. Now moving to our second quarter 2024 guidance. While we're encouraged that market conditions appear to be improving, the following factors were considered in our second quarter 2024 guidance. Continued high interest rate environment and the possibility of being higher for longer. Lower than pre-COVID inventory levels and higher than historical vehicle prices continue to present affordability challenges for consumers. Used and new SAR that remains lower than pre-COVID levels despite year-over-year growth. Near historic high loan-to-share ratio combined with historically low share growth that continue to limit credit unions' lending capacity. And senior lending officers continue to weight their portfolios toward prime and super prime as they manage their risk appetite and balance sheets. Accordingly, our guidance for the second quarter of 2024 is as follows. Total certified loans to be between $27,000 and $30,000, total revenue to be between $29 million and $33 million, and adjusted EBITDA to be between $10 million and $14 million. We have a strong balance sheet with no near-term debt maturities and generate positive cash flow which provides us with the financial flexibility to make targeted investments to accelerate revenue growth, which positions us well to capture pent-up demand as market conditions continue to improve. We will focus on optimizing our profitability by both accelerating revenue and controlling costs. We'd like to thank everyone for joining us today, and we will now take your questions.
spk05: We will now begin the question and answer session to ask a question. you may press star, then 1 on your touch-tone phone. If you're using a speakerphone, please pick up your handset before pressing the keys. If at any time your question has been addressed and you would like to withdraw your question, please press star and then 2. Our first question comes from Joseph Vaffey with Canaccord. Please go ahead.
spk02: Hey, guys. Good afternoon. And nice to see the steady results here in the quarter. Just... I wanted to drill down into the sequentially up certs a little bit, if we could kind of maybe discuss seasonality, if tax season really had anything to do, you think, with Q1, or do you think it's just the number of partners growing and, you know, maybe some other incremental improvements to the backdrop, and then I'll have a follow-up.
spk03: Hey, Joe, it's Chuck. Yeah, I think Q1, obviously, I would say Q1 seasonally is our best quarter. I'd say March is usually one of our best months of the year, and that is driven by the tax season and the uptick there in tax refunds. But, you know, we're encouraged by the app volume and what we're seeing into the second quarter as well. And so, you know, March was a good month, though, for us due to the tax season.
spk02: Okay, that's great. And then maybe on some of these larger strategic partners and discussions and integrations and the like, do you think it's feasible to see some of these bank partners kind of go live this year at this point, or are there some other factors that we should consider here relative to the pace of uptake with them? Thanks a lot.
spk03: You bet. Yeah, and as you think about the bank initiative, you know, we've hired the team. They're on board. They bring strong relationships to us. You know, they're in the process of getting, you know, fully licensed and all that and up to speed on our products. So there will be some, you know, obviously some ramp time once those actually go live. And, you know, there are more complex integrations with their LOSs, as we've stated. But, yeah, we think we can get, you know, some of those wins to maybe begin certifying loans later this year. Great. Thanks a lot.
spk02: Thanks, Chuck. Thanks, Cecilia.
spk05: Yeah. Thanks, Jeff. And the next question comes from Kyle Peterson with Needham. Please go ahead.
spk01: Great. Good afternoon, guys. Thanks for taking the question. I wanted to touch a little bit on, I know you guys mentioned some of the credit tightening initiatives that you guys took. I guess, could you clarify, I guess, when in the quarter you guys took those actions and any estimate on kind of what percentage of the book or, like, loan cert volume that applied to?
spk03: Yeah, well, Kyle, yeah, this I'll start. You know, we implemented the new scorecard in October, our LP 2.0, So we had a full quarter in Q1 under the new card, the enhanced scorecard. And the credit tightening that we took in the quarter was more around our score cutoffs, raising it from 475 to about a 575 cutoff. So we're just taking less risk on those more risky credit bins. And it's about a 5% reduction in our volume. But as we said in the prepared remarks, You know, in this environment, you know, what we want to do is, you know, with the enhanced scorecard, you know, the ability to predict default, you know, more ability to higher predictability there and then take less risk. So that's what the card's doing. And we're pleased, you know, with the 1.2 million apps to date that we've processed under it and the ability to do that and execute. So that's really the main tightening. And as you know, over the last couple of years, you know, we've increased insurance premiums as well. You know, 5% Q2 of last year and about 13% in Q2 of 22. And those are also, you know, benefiting from those and actually cutting off, you know, higher risk premiums for that and actually, you know, pricing some of those loans out that were more risky. And, you know, and better capture rate, you know, that we're seeing under the new cards. for the better credits as well. So that's another good result. And that's a positive flow into our profit share as well, as we'll see that over time.
spk01: That's helpful. And then maybe just a follow-up on the outlook. It kind of looks like it implies flat-ish trends in revenue and certs. I guess just kind of thinking about... fundamentals, should we expect, whether it's low insert volumes or revenue, is this a good run rate if macro kind of stays in this kind of uncertain malaise with what rates are and such, or just how should we think about the fundamentals if we kind of remain in this environment?
spk03: Yeah, I mean, you know, if you think about, you know, I'll come back maybe to the outlook, but if you think about the improving conditions that we're seeing in the auto market, you know, inventories are improving for new and used slightly. You know, affordability is getting a little better for the consumer. You know, consumer sentiment, it's been a tough spot. You think about the used and new retail SAR is forecast for improving. So all those are positive signs, but the rate environment is still high, like you said, and the vehicle prices are still 30% above pre-pandemic. So there are signs of improvement, but still returning to normalcy over time. So You know, if you think about, you know, the bottoming process of any, you know, market, you know, we're encouraged to see, you know, even with our credit unions, you know, loan-to-share ratios, you know, now for a couple of quarters have remained at, you know, that 85% and not gone up, loan-to-share, and share growth, as we said in the report, improving now for a couple of quarters, which is their deposit growth, which as that improves, as we've seen in past cycles, that will ultimately, you know, go to more lending activity with the credit unions, and it's just kind of a process. But we believe that, you know, maybe we're close to that bottom and making a recovery, but it does take time. All right. That's helpful. Thank you. You bet. Thank you, Kyle.
spk05: And the next question comes from Zachary Oster with Citizens JMP. Please go ahead.
spk04: Hi, everyone. Thank you for asking my question. We were working through the QQ guidance, and we kind of just wanted to get a better sense of what the profit share may look like for Dynamics in the next quarter and also the next few quarters. Thank you.
spk03: Yeah, if you think about, you know, just the profit share, you know, we put the current vintage, you know, the Q1, you know, on it about a little over 530 unit economics per cert, 533 to be exact. You know, that's, again, under the new scorecard, you know, with our decisioning as well as, you know, stress that we've put on the portfolio. We've talked about it on prior calls. that, you know, in this environment, you know, we've actually stressed, you know, there's three components to profit share, as you know. They go into the revenue model. It's severity of loss. It's the default frequency as well as prepay speeds. And as we think about that, we put those on the books at about a 62% loss ratio in the first quarter. So we feel like that's, you know, adequately stressed based on these conditions and feel like, you know, in that range of call it $500 to $550 is a good range to think about for profit share.
spk05: Got it. Thank you. And the next question comes from John Davis with Raymond James.
spk06: Please go ahead. Hi, this is Taylor on for JD. Maybe just to start on the 11 signed lenders for the quarter. I'm just curious if you're mostly having success in signing new lenders on the bank or credit union side and then just any additional commentary on how OEM conversations are progressing as you've called out multiple large prospects in the pipeline recently.
spk03: Yeah, you bet. So in the quarter of the 11 accounts that we signed, 10 of those were credit unions in the quarter and one was a bank or a finance company that we're targeting under our 24 priorities and initiatives. You know, we've got, as we talked about, we've got a robust pipeline and a new team there pursuing those bank customers. So, you know, it's underpenetrated and we want to, you know, do more in that space. And, you know, I was answering Joe's question earlier about the bank and, you know, it is a more complex integration and a cycle. So, you know, we're hopeful we'll have SERPs later this year, but we also, you know, those things take time. So, You know, banks are more active as OEMs increase their market share with incentives today. So that's another opportunity for us under the bank channel. And so, yeah, I mean, credit unions were, you know, 10 of the 11. But, you know, I think what we're most proud of in our team's work is, you know, of those, you know, 11 new accounts or customers, you know, about a third of those, you know, actually got integrated, you know, online and had their first cert in the quarter, which is pretty phenomenal by the team and the work there. So we're really focused there on getting to first revenue faster.
spk06: Gotcha. Good to hear. And then maybe just as a follow-up, just any update on your expectations for refi certs throughout the year? It looks like they declined about 60% year over year and declines sequentially. And obviously, I understand it's rate dependent, but just curious to hear what you expect given the hire for longer commentary.
spk03: Yeah, yeah. And real quick, before I go to refile, I'll answer your OEM question. I don't think I did a good job there on that last part. But, you know, the OEM opportunity is still is, you know, out there. It is, you know, the pipeline's as strong as ever and the conversations and And, you know, we continue to sell into that channel as well and very excited about that. So, you know, as we've done in the past is we're talking about OEMs in past tense as we sign them up and not speculating, but still a great opportunity for us. And then the follow-up question there was on – can you repeat the back end of that? Yeah. Oh, on refi. Yeah, refi. Yep. Yep. Yeah, you know, refi is, you know, we've talked about it. You know, we need rates to stabilize, which they have. We've not seen an action, I think, since July or August of last year. And our refi partners, you know, it's like a six, you know, call it four to six month stabilization, which we've now seen. And our volume was, you know, call it a little less than 4% in Q1 down from call it eight last year at Q1. So we've seen the stabilization, but the bigger issue is what I was on the previous question is really, you know, through our credit unions, the lending capacity of some of our larger customers that are still having constraints and challenges, when that works through, we'll have an opportunity again in the refi business. And it's not if, it's when, and that will get worked through. But those challenges need to kind of work out first, even in a declining rate environment.
spk06: Great. Thanks for taking the questions.
spk03: You bet. Thank you.
spk05: Again, if you have a question, please press star and then one. At this time, there are no further questions. I would now like to turn the conference back over to Chuck Yale for any closing remarks.
spk03: Okay. Again, thank you for joining us today, and thank you to the Open Lending team for delivering these positive results in the first quarter of 2024. Hope everybody has a great evening. Thank you.
spk05: The conference is now concluded. Thank you for attending today's presentation. You may now disconnect.
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