Marchex, Inc.

Good afternoon. Thank you for attending today's March second quarter earnings conference call. My name is Tamia and I will be your moderator for today. All lines will be muted during the presentation portion of the call with an opportunity for questions and answers at the end. If you would like to ask a question, please press star one on your telephone keypad. It is now a pleasure to pass the conference over to our host, Trevor Caldwell, Senior Vice President of Investor Relations and Strategic Initiatives. Please proceed.

Thank you, Tamia. Good afternoon, everyone, and welcome to March X's Business Update and Second Quarter 2022 Conference Call. Joining us today are Michael Renz and Russell Horowitz, our co-CEOs. Before we get started, I would like to take this opportunity to remind you that our remarks today will include forward-looking statements, including references to our financial and operational performance, and actual results may differ materially from those contemplated by these forward-looking statements. Risks and uncertainties that could cause these results to differ materially are set forth in today's earnings press release and in our most recent annual and quarterly report filed with the SEC. Any forward-looking statements that we make on this call are based on assumptions as of today, and we undertake no obligation to update these statements or subsequent events. During this call, we will present both GAAP and non-GAAP financial measures. Reconciliation of GAAP to non-GAAP measures is included in today's earnings press release. Earnings Special Lease is also available in the investor relations section of our website. So at this time, I'd like to turn the call over to Mike Renz.

Thank you, Trevor, and good afternoon, everyone. Thank you for joining us today. Despite the fluid macroeconomic environment in the second quarter of 2022, we continue to see growth in existing customer relationships and validation of our focus on building products that address critical needs for our customers. Right now, businesses are seeking to navigate and ultimately thrive in a climate with economic challenges and uncertainty, and we know how to help them. Our customers' ongoing commitment to us and our growing suite of conversation intelligence capabilities created an opportunity in the second quarter to expand some of our largest relationships. We consistently hear feedback from our customers that our dedication to innovation is what differentiates MarchX from others in the market, and we are seeing that reflected in our sales progress. We are expanding relationships with Fortune 500 customers as they uncover what MarchX's conversational intelligence product suite can do to help them understand and react to the needs of their customers and prospects, from the brand level all the way to hundreds of thousands of customer touchpoints at thousands of store or franchise locations. Even though inflationary pressures, inventory issues and other factors continue to impact our customers' businesses, I am pleased to share that we were able to grow our customer base across multiple verticals. We are now engaged in active dialogues to expand relationships with some of our largest Fortune 500 customers, including in the auto, home services and health verticals. Having said that, challenges with inventory availability remained persistent last quarter in some of our largest verticals, such as auto. Inventory was down on a year-over-year basis for many of our customers, and as a result, there were fewer cars available to sell, which impacts conversation volumes. I want to take a moment here and say that MarchX has navigated through turbulent macroeconomic times in the past. Our executive team is experienced at navigating such circumstances and focusing on the long game. We understand that as long as we keep listening to and innovating for our customers, we will remain highly competitive and well-positioned no matter the environment. This commitment and progress were recently recognized when we won Product of the Year for our Conversation Intelligence Platform from the Business Intelligence Group, which is a significant honor. The MarchX Conversation Intelligence Platform was built upon powerful artificial intelligence technology that we've spent years cultivating and developing. It enables businesses to take critical action, deliver better customer experiences, and grow their revenue. Our technology unlocks key insights from voice and text conversations at scale. This transforms how marketing, sales, and customer engagement teams can win more business and achieve their goals. In many ways, we are bringing critical insights at the location level to the national brands that enables both the brand and the locations to engage with consumers when there is an opportunity to close or save more sales. Our conversational intelligence technology also won the award for best AI-based analytics innovation from the 2022 AI Breakthrough Awards program. This program recognizes standout AI and machine learning solutions. These acknowledgements and recognition continue to reinforce our path forward. We see firsthand how we empower businesses with strategic insights that can increase brand effectiveness and drive sales growth. This inspires us to keep pushing and innovating. I'm proud of our team's effort to build a company that helps businesses create better sales processes and customer experiences. And with that, let me hand the call to Russ.