8/12/2025

speaker
Victoria
Moderator

Good afternoon. Thank you for attending today's second quarter 2025 Marchex earnings conference call. My name is Victoria, and I'll be your moderator today. All lines will be muted during the presentation portion of the call with opportunity for questions and answers at the end. I would now like to pass the conference over to our host, Trevor Caldwell. Thank you. You may proceed.

speaker
Trevor Caldwell
Host, Investor Relations

Thank you, Victoria. Good afternoon, everyone, and welcome to Marchex's business update in second quarter 2025 conference call. Joining us today are Edwin Miller, our CEO, Russ Horowitz, our Chairman of the Board, and Brian Nagel, our SVP Corporate Controller. Before we get started, I would like to take this opportunity to remind you that our remarks today will include forward-looking statements, including references to our financial and operational performance, and actual results may differ materially from those contemplated by these forward-looking statements. Risks and uncertainties that could cause these results to differ materially are set forth in today's earnings press release in our most recent annual and quarterly report filed with the SEC. Any forward-looking statements that we make on this call are based on assumptions as of today, and we undertake no obligation to update these statements for subsequent events. During this call, we will present both GAAP and non-GAAP financial measures. Reconciliation of GAAP to non-GAAP measures is included in today's earnings press release. Earnings press release is available in the Industrial Relations section of our website. At this time, I want to turn the call over to Edwin.

speaker
Edwin Miller
Chief Executive Officer

Hello, and thank you, Trevor. The second quarter saw continued progress toward making 2025 an inflection point for our company based on technical and product developments. We also saw acceleration in our transition to investing in a go-forward growth initiatives. From signing new partnerships with Fortune 500 companies that expand our market opportunity to launching our first channel partnerships we are continuing to position our business to drive for future growth. We launched our new innovative MarchX Engage platform, the result of our one-stack initiative, which offers a new user interface that is both easy to configure and use, all while streamlining customer access to new AI signals and solutions that will enable simple click-to-purchase capability. Higher level. MarchX offers our conversation intelligence platform on a software-as-a-service model where customers pay for AI-derived actionable intelligence specific to their customer prospects and desired outcomes, including increased revenue and improved business performance. We have a core focus on select very large vertical markets where the combination of our unique capabilities combined with first-party data create unique solutions for world-class marketing leading companies. To that end, we deliver industry-specific AI solutions for automotive, auto services, home services, healthcare, and advertising and media, as well as other industries. Our AI-driven conversation intelligence platform integrates universal and industry AI models delivering outcomes such as CSAT scores and lead value with extensive API integrations and industry-specific applications. The engaged platform is driven by agentic AI and enables any client to easily understand their insights to action path, allowing business leaders across multiple functions to make complex decisions leveraging prescriptive analytics across the full customer journey. All of these new products and features are key components of our go-forward growth strategy. Overall, our AI-driven products revolve around the mission of understanding and capitalizing on customer conversations and leveraging first-party data for our customers' strategic and financial benefits. Whether it's a marketing VP trying to attribute revenue, a sales director managing a team of agents, or a digital strategist looking to unify online and offline data, the MarchX Engage platform provides targeted solutions powered by our underlying AI insights to action engine. This unified and modular approach with one platform and multiple solutions means clients can begin with one use case, such as marketing attribution, and incrementally expand to others, such as service departments and customer engagement. all while utilizing the same platform. This is the key advantage of our having a rich AI-powered platform. The data and the models can be leveraged in numerous ways and add differentiated value across multiple departments and organizational functions, driving our critical insights into the key actions that enable our customers to achieve measurable, high-value impact outcomes. With that, I'll turn the call over to Brian to provide an overview of the second quarter financial results.

Disclaimer

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