11/3/2022

speaker
Operator

Greetings and welcome to Allscript's third quarter 2022 earnings conference call. At this time, all participants are in a listen-only mode. A question and answer session will follow the formal presentation. If anyone should require operator assistance during the conference, please press star zero on your telephone keypad. As a reminder, this conference is being recorded. I would now like to turn the conference over to your host, Jenny Gelinas. Thank you. You may begin.

speaker
Jenny Gelinas

Thank you very much. Good afternoon and welcome to the Allscript Third Corner 2022 Earnings Conference Call. Our speakers today are Rick Poulton, Allscript's Chief Executive Officer, Tom Langen, President and Chief Commercial Officer, and Leah Jones, our Chief Financial Officer. We will be making a number of forward-looking statements during the presentation and the Q&A part of the call. These statements are based on current expectations and involve a number of risks and uncertainties that could cause our actual results to vary materially. We undertake no obligation to revise these forward-looking statements in light of new information or future events. Please refer to our earnings release and SEC filings for more information regarding the risk factors that may affect our results. Please reference the GAAP and non-GAAP financial statements as well as the non-GAAP tables in our earnings release that are available on our investor relations website. And with that, I'm going to hand the call over to Rick.

speaker
Rick Poulton

Okay. Thanks, Jenny, and thanks, everybody, for joining us on our third quarter call today. Five weeks ago, we hosted our Investor Day in New York City. I know many of you were able to join us, either in person or virtually, and heard directly from key members of our leadership team our strategy for creating value across our three-sided network of providers, payers, and life sciences clients. For those of you who were unable to participate, I do encourage you to view the webcast, which can still be accessed on our investor relations website. Over the course of that presentation, we laid out our business strategies in great detail. So I'll keep my prepared remarks particularly brief today and just share a few thoughts on what I think investors and analysts should be focused on as they digest our third quarter results. First, our team executed fabulously during the quarter. Our business continues to generate meaningful top-line growth, 25-plus percent EBITDA margins, and free cash flow conversion year-to-date of more than 20 percent. In terms of momentum, both gross profit and adjusted EBITDA margins expanded meaningfully on a year-over-year basis as well as sequentially from the second quarter. And our $34 million of free cash flow during the quarter brought our year-to-date total over 90 million. As far as we know, the highest of any company in healthcare services with an enterprise value below $2.5 billion. We are proud of the fact that we laid out ambitious financial goals early this year, have maintained them all year long despite some bleak macroeconomic overhang, and are delivering results consistent with those goals through the first nine months of the year. We are generating these results atop a rock-solid balance sheet and have approximately $290 million of net cash as of quarter end. When I say approximately $290 million of net cash, obviously our gross cash on hand is considerably higher than that, but embedded in that figure is our assumption that we will pay off the principal of our outstanding convertible bonds in cash when they come due. Third, the new gap pronouncement that we recently adopted related to convertible bonds, it ignores this assumption about ultimately paying off the bonds in cash, and it results in a significant increase in diluted share count relative to basic share count compared to what we have previously reported. Users of our financial statements who are calculating common valuation metrics, such as enterprise value to EBITDA, must be careful to use the correct balances for cash and debt that correspond to the appropriate share count assumptions. We encourage financial statement users to review our non-GAAP presentation in Table 4 of the press release, where we reconcile to an average fully diluted share count for the quarter of 113.3 million shares, which, again, reflects our assumption of paying off the principal value of the bonds in cash when they come due. Actual fully diluted share count at quarter end is, of course, somewhat lower than the average due to our share repurchases that happen throughout the quarter. And then lastly, so considering all three of my points above, we believe that our stock currently trades at an unexplainable valuation discount to many of our peers in healthcare services. And as such, we expect to significantly increase our share repurchases in the fourth quarter compared to the levels we executed in Q3. So with that, let me turn the call over to Tom Langan, our president and chief commercial officer.

speaker
Jenny

Thanks, Rick. I echo Rick's comments about the performance in the third quarter. We've built upon our solid second quarter, and we're gaining momentum in the market. At our investor day, we outlined our business strategies. Today, I want to highlight some of those strategies in action by sharing details on some noteworthy wins in our payer, provider, and life sciences business. Let's begin with our payer business unit. We're capitalizing in this space through our comprehensive end-to-end portfolio. We continue to sign new health plan customers and expand our data and analytics solutions to current customers. Our payer team added two large blues plans during the quarter. The first is a Midwestern blue managing one of the nation's largest Medicare Advantage plans. They acquired our core risk adjustment analytics and provider engagement solutions. Secondly, a Northeast-based Blues plan covering Medicare Advantage and the Affordable Care Act business lines joined our clinical data exchange network. These deals covered over 5.2 million total lives and continue our expansion into the Blues market and our focus on new business. We're seeing significant interest in our data submission and reconciliation offering for our health plan customers. This solution provides our clients full end-to-end visibility into the data submission process for government programs. We won two opportunities with a combined total contract value in excess of $5 million to move from a legacy partner solution to our own submissions platform. Adding these capabilities extends our product penetration with these existing customers to now provide a full complement of analytics and risk adjustment solutions. I'm pleased about our success in the payer market. This is a very competitive market, and our ability to compete and win in this space is a testament to our strong solution portfolio and experienced team. Turning now to our life science business, we had an excellent quarter as our de-identified data set, one of the largest outpatient data sets available, continues to attract interest in new business via our direct-to-pharma partnership and marketplace sales channels. In the quarter, we partnered with a major biopharma company who will be using our Veridigm real-world data for COVID research, among other use cases. This opportunity represents more than $4 million in total contract value. Beyond our de-identified data assets, we are seeing value in the mining of clinically relevant details in our unstructured notes assets through the application of natural language processing. This relatively untapped market opportunity provides additional insights into the clinical patient journey. We believe this will be an area that can be of significant interest to our biopharma and our health plan clients as we anticipate widespread application in commercial and research-based use cases. Turning now to our provider business unit, which focuses on supporting independent providers, our provider segment saw growth in both our practice fusion and our Veridigm EHRs, as well as our financial solutions. Our EHR platforms provide practices a choice based on their specific needs and size. These clinical platforms are complemented by our robust financial platforms, including practice management, clearinghouse, revenue cycle management, and our patient engagement offering, Follow My Health. This suite of solutions provides the necessary capabilities for an independent practice to successfully operate a practice in today's environment. During the quarter, to further provide our practices the necessary tools for success, we announced an expansion of the Veridigm network via a partnership with Vitalize Health, a Medicare accountable care organization. This partnership enables our Practice Fusion clients the ability to remain independent, yet participate in a value-based care model. Vitalize provides care coordination, clinical support, and data analysis to enable better patient outcomes for Medicare patients with chronic conditions. Participation is completely optional, but by bringing this to our users, we believe we're adding value to their user experience. It's still early in the partnership, and we're encouraged by the level of interest in our client base to learn more about how participating in an ACO could help improve outcomes, lower costs, and improve the quality of care for patients. We continue to see momentum in our revenue cycle portfolio as providers experience staffing shortages and their need for expertise in the business operations side of their practices continues to grow. The breadth of our financial management solutions from our practice management platform to our clearinghouse solution to our revenue cycle offerings and patient engagement solutions is compelling and is resonating with our current and prospective clients. Year over year, the number of revenue cycle management deals has increased over 200%, and the following deals signed during the third quarter are emblematic of what we're seeing. We signed a three-year deal with a pediatric behavioral health startup that provides both virtual and in-home services nationally. Their focus is on providing improved access to care for children with autism and other behavioral disorders. Veridigm will provide automated tools for insurance and patient billing through our practice management, clearinghouse, and billing service offerings. This new relationship reflects a growing trend for behavioral health companies seeking more advanced solutions to accommodate both growth and more complex business models. Another new client win in the quarter was a 20-provider, three-location orthopedic practice located in the southwest. We turned to Veridigm due to the difficulty of finding experienced and trained staff that knew ambulatory billing. Key people retired and other staff left the practice that were difficult to replace in the current job market. The Veridigm team demonstrated the right solution with our comprehensive full services revenue cycle management platform that will help to stabilize the current situation at this practice. This movement towards outsourcing of financial management capabilities is directly in our wheelhouse, and we look forward to continue our recent success in this space. To close, I am pleased with our performance this past quarter across all our business units, and I'm especially pleased at the momentum we are generating. We continue to focus on expanding the Veridigm network and providing value to our clients through our unique combination of offerings, across our payer, provider, and life science portfolios. Now I'd like to turn the call over to Leah Jones, Allscript's Chief Financial Officer.

speaker
Rick

Thank you, Tom. As both Rick and Tom mentioned, we are again pleased with our consistent and strong financial performance in the third quarter. As I noted last quarter, we are now back to clean reporting in Q3 with only adjustments for purchase accounting amortization, stock-based compensation, and normalized tax rate representing the differences between our GAAP and non-GAAP reporting. So with that overview, let me highlight a few items. We saw nice year-over-year growth in revenue, gross profit, adjusted EBITDA, and non-GAAP earnings per share, as well as an overall of improvement in margin consistent with our expectations. The VeriDyne business segment saw year-over-year revenue growth of 6% during the quarter, and on a consolidated basis, revenue growth was 5%. The Veridigm provider business has a top-line growth of 5%, slightly above our expectations. This growth was fueled by not only adding over 450 new practices during the quarter, but also, as Tom mentioned, we have seen nice momentum in our revenue cycle business. As providers continue to experience staffing shortages as well as practice growth, our offerings and our CMS continue to to experience increased demand. The Veridigm payer and life sciences business had some nice wins in the quarter, driving the year-over-year revenue growth of 10%. This top line growth also drove 37% improvement in non-GAAP gross profit and raised growth margin over 1,200 basis points year-over-year. Veridon's non-GAAP gross margin was 55.6%, up 630 basis points year over year, yielding another quarter of solid operating leverage. As we moved down the P&L, consolidated non-GAAP expenses in the third quarter remained relatively flat compared to both the first and second quarter. Again, we generated strong operating leverage with Veridigm reporting 27% year-over-year adjusted EBITDA growth in the quarter. This performance yielded an adjusted EBITDA margin of 30.1%, an increase of 500 basis points year-over-year. As a result of our strong margin performance, along with a lower share count, we reported a third quarter gap EPS of 12 cents per share, And our non-GAAP EPS was $0.23 per share, which was up 10% year over year. Moving on to cash, we had another solid quarter of free cash flow as we generated $42 million of cash flow from continuing operations and $34 million of free cash flow overall. Year to date, we have generated $90 million of free cash flow. Our trailing 12 months of free cash flow as a percentage of revenue is now running in the mid to high teens. Consistent with our prior messaging on capital deployment, in the third quarter we repurchased 34 million of common stock through open market repurchases, leaving us with a net cash position of 286 million. Now turning to our outlook for Q4 and full year 2022. We are maintaining our revenue guidance for full year as we are cognizant of the prior year comparables as well as the cyclical buying patterns in our market. I would like to provide more clarity in terms of the expectations by business unit. For the provider business, we have a tough comp related to Q4 of 2021 due to a large license sale at the end of the year. As a result, we anticipate a softer Q4 year-over-year growth performance in the provider business unit as compared to prior quarters. Within payer and life sciences business, we expect to see much stronger buyer patterns in Q4, which will rebound year-over-year growth as compared to Q3. With that background, we are reaffirming the full-year guidance for Veridigm revenue, adjusted EBITDA, and free cash flow. Veridigm revenue is anticipated to grow 6% to 7% year-over-year. the adjusted EBITDA to grow 10% to 15% year over year, and our consolidated free cash flow from continuing operations to be between $110 and $120 million. So to wrap it up, we are very pleased with the financial results across the business in the third quarter, and we look forward to maintaining this momentum as we finish up the year. Now I would like to open it up for questions.

speaker
Operator

Thank you. At this time, we'll be conducting a question and answer session. If you'd like to ask a question, please press star 1 on your telephone keypad. A confirmation tone will indicate your line is in the question queue. You may press star 2 if you'd like to remove your question from the queue. For participants using speaker equipment, it may be necessary to pick up your handset before pressing the star keys. One moment, please, while we poll for questions. Our first question comes from Stephanie Davis with SVB Securities. Please proceed with your questions.

speaker
Stephanie Davis

Hey, guys. Thanks for taking my questions. Congrats on a solid quarter.

speaker
Rick Poulton

Thanks, Stephanie.

speaker
Stephanie Davis

Rick, you have been dead set on turning this asset around and getting the street to notice. I hear it in prayer comments. I've seen it at the investor day. So with that setup in mind, can you tell us about the convert payoff and can you tell us what other tricks you might have up your sleeve to kind of get folks to notice?

speaker
Rick Poulton

I guess I'll just have to get more and more aggressive with that part of it, but I want to make sure we don't mislead anybody. We're not looking necessarily to early pay off the converts. They still have a couple of years left on their term, but we're operating with an assumption that that's how we'll redeem them. What's important to understand is, you know, when you talk about either gross cash or net cash, you just have to line that up with the right number of shares if you're doing any of these valuation metric calculations. So that was my real point. There's no other message there per se. You know, if we get an opportunity to bring those bonds in at a fair price, we'd certainly do it early. We picked up $10 million of those bonds a couple of years ago, or about a year ago, I should say. and redeemed them early. So we might do something like that again if the opportunity is there. But right now, I don't see that. They trade above par. They trade above intrinsic value, and we're certainly not going to go spend money we don't need to for them. But it is important that everybody keeps straight share count and debt and cash. As to the second part of your question, Stephanie, you know, look, we're trying to make sure everybody sees us for who we are, mostly. a reliable generator of above-average margins, above-average free cash flow. I'm saying this compared to others in our space. Growing nicely, and I think with more interesting end-market opportunities than most others as well. So we're hoping people start appreciating that. In the interim, while they don't appreciate it, we'll busy gobble up as much stock as we can.

speaker
Stephanie Davis

So dovetailing on that last point about the market opportunity, there is a little bit of anxiety around the pharma IT wallet recently. Is there any commentary you would have on that?

speaker
Rick Poulton

Yeah, that's understandable. I mean, you know, certainly other industries have seen a fall off in some of the media spend, you know, some of the big tech companies reported some soft numbers. So I could see where the anxiety comes from. All I can tell you is so far, you know, we're here the first week of November. So far, we have not seen any trends that scare us. So that's why we're really affirming our numbers for the year.

speaker
Stephanie Davis

All right, sounds good. I'll hop back in the queue. Thanks, guys.

speaker
Rick Poulton

Thanks, Stephanie.

speaker
Operator

Our next question comes from Charles Rye with Cowan. Please proceed with your question.

speaker
Charles Rye

Yeah, thanks for taking the question, guys. You know, Rick, obviously right now at the current valuation, you know, buying back stock, you know, is probably the most accretive use of cash. But can you also talk about what you're seeing in the market in potential other capabilities you could add to Veridigm here, you know, either in the provider side or the payer and life science side?

speaker
Rick Poulton

Yeah. Yeah. Thanks for the question, Charles. Yeah, we certainly, you know, I made the point on the second quarter call about, how we really felt like with our capital foundation, cash on hand, the cash we're generating from the business, that it was not going to be an either-or for us. I mean, we could aggressively buy back stock and still consider tuck-in type acquisitions that made sense for long-term growth. I still feel that way. Didn't amplify that as much today because of what I see as a particularly big disconnect in our share price. But we are doing work on opportunities, Charles. We're looking at them. We're just going to be really selective. We're going to be value buyers. We're not interested in overpaying for anything. And so we'll keep watching. We think there'll be a window coming up where time will be on our side. As we all know, debt's getting more and more expensive, so that's creating more and more challenges for people that are out there, and we think that'll bode well for us.

speaker
Charles Rye

Have you seen valuations? Certainly, I think like last year, I know there's a lot of commentary that even as the public markets were retracing, private valuations were still fairly elevated. Have you started to see any kind of alignment where the private valuations are kind of coming back closer to where the public valuations are?

speaker
Rick Poulton

I would say our reviews to date would suggest, you know, the evaluations have corrected a lot quicker on the public side than the private side, Charles, which is, you know, in part why we're moving slow.

speaker
Charles Rye

Understood. And maybe one question for Leah. Obviously, the margins look great. When we look at the gross margins here on the quarter, is it fair to think that this is a good kind of jump-off point to continue? Would you say these are fairly sustainable as we go forward?

speaker
Rick

Absolutely. They're in line with where we anticipated for the year, and we do not see any reason that it's not going to continue into the future. So I would say yes, confirming that it's a good jump off point. Great. Thank you, guys. Congrats.

speaker
Operator

Thanks, Charles. Our next question comes from Sean Dodge with RBC Capital Markets. Please proceed with your question.

speaker
Charles

Hey, good afternoon. This is Thomas Keller. I'm for Sean. Thanks for taking the questions. Just one for me on the provider side of the business. Can you guys talk about the Cures Act and the impact of any upcoming deadlines? Is certification and compliance something that clients are really asking about? Just trying to understand whether switching decisions are being made around it or I guess if there's any notable impact on competitive dynamics. Thanks.

speaker
Rick Poulton

Yeah, well, I'll start, and then Tom can fill in. I mean, the Cures Act, you know, puts some obligations on us as EHR providers to bring in Firebase standards, things like that. And those, of course, those modifications have to go through certification. We are well down that path, and you'll actually should expect to hear some formal announcements from us soon on that front. But, you know, we, I guess, would ultimately say, you know, that to me is... You know, we think of that as, you know, a bit of an ante to stay in this business, you know, and, you know, we've been working on it for quite a while, and we expect to be fully compliant with all those requirements. So, Tom, what else would you add? Anything?

speaker
Jenny

I would just say to your point, I would just echo what Rick said. I mean, it's kind of table stakes if you're in this space. You know, from a requirement perspective, if you're going to be in the HR and the provider market, you have to be compliant. That's a top priority for us. To your question about market dynamics and other competitors or just the market, we're not really seeing any noise about that, but I would say that, you know, we're on it and we're focused on it.

speaker
Rick Poulton

Yeah, I think, Thomas, you know, just one last point, I mean, maybe to the heart of what you're getting at. I think between the big providers, big providers like us and some of our competitors, you know, I don't really think it's a competitive differentiator. Again, we see the table stakes. However, it is still a very fragmented industry. And so further down the long tail of folks that are out there with tools in the marketplace, some of those sponsors may have a hard time fulfilling the requirements and getting the certification. So it could lead to a little more industry concentration. And we would, of course, be a beneficiary of that.

speaker
Charles

All right, perfect. Thank you. It's all for me.

speaker
Rick Poulton

Thanks for the question.

speaker
Operator

Our next question is from George Hill with Deutsche Bank. Please proceed with your question.

speaker
George Hill

Good afternoon, Rick. I appreciate you guys taking the questions. I have this impression, Rick, of you buying back stock despite a market that's not paying any attention to you, which I think is absolutely the right thing to do. On that topic, I guess, are you able to provide any color around the expectation for the amount of stock that you guys will repurchase in Q4? And then I have a couple of quick follow-ups.

speaker
Rick Poulton

Thanks, George. You know, look, I can't, you know, we don't know what the stock will trade at next week, of course, you know, so I'm not going to box myself into a number, but I would just, you know, my attitude at coming into this call and through this call is we will ramp up significantly from where we are in Q3. You know, you may recall we had a, we got an authorization announced early this year That was for $250 million. We've chewed through, you know, maybe 65%, 70% of that. But, you know, the board is active, and we can continue to talk to the board, too. So a lot of it is ultimately going to be a function of what the market does for the next balance of the year, George. But you should, you know, if I'm a betting man, I'd expect a higher number, a significantly higher number than we saw in Q3.

speaker
George Hill

Okay, that's helpful. And then, Tom, you talked a little bit about the RCM strength. And I guess this is kind of a two-pronged question there that speaks to RCM and what I would call the provider-facing businesses. I guess if you could just talk a little bit more about which driving RCM and competitive environment that you're seeing in that end market. And then one of the things we're seeing in the provider-facing space is a lot of the larger companies are trying to use this current market as an opportunity to take price, a lot of them in advance of their CPI-related agreements. I guess I would just ask kind of what you're seeing there and kind of what your strategy is related to that, and if you guys see an opportunity there. And after those two, I'll hop back in the queue.

speaker
Jenny

So, I mean, to your first question about just the overall environment from a revenue cycle perspective, I mean, we're seeing significant opportunities, as I commented earlier, both in primary care and other specialties to leverage the portfolio that we have. And that's what we've seen from a year-over-year growth perspective. As far as like CPI to your second question, we're always looking, you know, we think obviously with inflation and everything going on right now that it's appropriate at times from a price perspective to look at our pricing and evaluate it.

speaker
Rick Poulton

George, we're, you know, we're no different than anybody else. You can't be in business right now. Everybody's costs are going up, you know, so you can't be in business without thinking about price increases. The provider-client base kind of feels a lot of the pain of today, so they're not always the most flush. And so we want to make sure we don't do anything that ruins long-term relationships. But there's no question that we're thinking about pricing on every solution we bring to market right now.

speaker
George Hill

Yeah, I just know that a lot of you guys have kind of the CPI-based escalators built in. And I guess the question is, is a CPI-based escalator for you guys a number with a 4 in front of it or a number with a 9 in front of it?

speaker
Rick Poulton

You know, different contracts evolved over time, George. You know, I mean, if you had a pure CPI in every contract, I mean, you know what CPI is. You know what the number is. But, you know, a lot of times some of those were subject to caps. Some of them are not based on CPI. They were a pre-negotiated rate. You have things all over the place. But the good news is the contracts are not all long-term contracts. There tend to be shorter-term contracts here now that we're out of the hospital business. So the opportunity to put appropriate adjustments where we think it makes sense is not that heavily constrained.

speaker
George Hill

Okay. I appreciate that call. Thank you.

speaker
Operator

Thanks, George. Our next question is from Cindy Motz with Goldman Sachs. Please proceed with your question.

speaker
George

Thanks. Thanks a lot for taking my question. I just wanted to get into some of the business segments a little bit more. Leah, the provider segment, it actually looked like it did pretty well this quarter. And I know you said that you have a tough comp. Obviously, fourth quarter of last year was tough. And it might be a little softer, but are you talking about just in terms of growth? Or I would expect that we still see a little bit, you know, sequentially still a little up, just looking for some clarification there. And then on the provider life sciences, it looks like we are going to see then a nice ramp based on your guidance for fourth quarter. And then would you expect that then to continue? I know you're not giving longer-term guidance, but, you know, since you said with the cost, you expect that, you know, sort of, level to continue, any color on future revenue for provider or life sciences thing where you gave guidance at the last investor day? Thanks.

speaker
Rick

Hi, Cindy. Thank you for your question. On the provider side, you have interpreted that right. The comp is what is causing us to call out that you will not see as much year-over-year growth as a comparable, but we anticipate the business to still perform strong. And so I don't think the business is softening for us. I just think that comparable is hard. So I'm trying to set expectations that where we've had strong growth over the last quarter that you may not see that same number for quarter over quarter comparable. Does that make sense? Yes, it does. Okay. So business is still strong. I don't see it going down. So you should continue to see us post strong revenue numbers. It's just the comparable is hard. And then on the payer and life sciences side, yes, we know there's cyclical buying. We also know that from this current quarter, we had a 10% growth. We anticipate that that should be higher in Q4 than it was in Q3. In terms of next year, There's always cyclical buying. I don't have a prediction on that to declare any guidance thus far, but the business is strong, the momentum is there, so I don't anticipate seeing it falling off, but we will continue to see cyclical buying. So too early to tell what Q1 is right now, but I can tell you the momentum of the sales force and of that business in general is ramping up nicely.

speaker
George

Okay, so basically the sort of rates that you talked about, like 20% to 25% for maybe that business, maybe not on an every quarter basis, but on an annual basis might still hold and maybe 4% or 3% to 4% for providers. I think those were the ranges you gave. We can feel comfortable with that.

speaker
Rick Poulton

Yeah, those were our goals, Cindy, coming into the year. And as Leah said, we expect, you know, Q4 to be higher than what you saw in Q3. We obviously had a higher, you know, year-to-date number before Q3 too. And I would also, you know, we're going to stop short of giving 2023 guidance on this call. But I do feel it's appropriate for you to walk away thinking that 2023 is going to be a year also with growth higher than we saw in Q3. on that side of the business, and, you know, that the range we started this year with is not out of bounds. So, you know, we're still firming up our plan and looks for next year, and, again, we'll give our guidance later, but directionally we feel pretty good about what I just said.

speaker
Rick

Great. I was going to say, Cindy, just to reconfirm, our overall guidance still stands on revenue growth for the company as a whole. Great.

speaker
George

I think that makes sense.

speaker
Rick Poulton

Thanks, Cindy.

speaker
Operator

Our next question is from Mike Cherney with Bank of America Merrill Lynch. Please proceed with your question.

speaker
Mike Cherney

Yes. Hi. This is Dan Clark on for Mike. Two from us. The first, just wondering if you've seen any changes in demand or customer conversations from the payer side of your business after the unveiling of 2024 star ratings where we saw a year-over-year decrease in four-star plans?

speaker
Jenny

Yes, we have. We've definitely seen an increase in activity and demand from our health plan customers. And so, yes, we have seen market dynamics as a result of that.

speaker
Mike Cherney

Got it. Thanks. And then just shifting gears a bit, it looks like the implied EBITDA margin for 4Q based on your guide is going to be down year over year after you posted three straight quarters of EBITDA margin expansion. Is there anything that you'd call out there that's driving that specifically?

speaker
Rick Poulton

I'm not sure where you're getting that from, Dan. We're not projecting. Are you talking about a growth number or are you talking about the absolute margin percentage?

speaker
Mike Cherney

Just the absolute margin percentage, I believe, should be, comes out to like 31% versus 33% in 4Q of 21. Just curious if there's anything there. It could just be timing. We were just curious.

speaker
Rick Poulton

Yeah, there's no story there. We'll have to check on your math. That doesn't sound right to me. But, I mean, you might be staring at a level of detail where I'm not. But there's no story there. I mean, these are solid numbers. I mean, look at our year-to-date performance. Look at, you know, the numbers you're citing in the 30s are pretty darn good numbers. So we feel pretty good about, you know, where we are. We'll finish the year with a higher margin than last year. and with good momentum as we round the corner into 2023. Got it. Thank you.

speaker
Operator

Our next question is from Eric Percher with Nefron Research. Please proceed with your question.

speaker
Eric Percher

Yeah, maybe I'll actually pick up on that last question. So loud and clear in terms of the margin stepping off point and outlooks for improvement. Is there any seasonality we should be thinking about among the two businesses relative to where margins go from here.

speaker
Rick Poulton

Well, when you say two businesses, Eric, just to be clear, you're talking about the provider side compared to the life science side? Mm-hmm. Yeah. So, you know, if you looked at trending last year, you would have saw that, you know, Q4 was clearly the highest margin quarter on the parent life science side, and that was also true on the provider side. So Q4, because of volumes, buying patterns, et cetera, tend to produce the highest gross margins and have tended to also produce the highest EBITDA margins. Last year, the tough comp anomaly that we talked about a little bit, we had a very large license sale in the Q4 of last year. It was a license sale, it's pure profit, you know, that had an extra skewing to last year's Q4 numbers. And so that might be at the heart of the last question, and maybe yours as well, in terms of a year-over-year comp. But, you know, we, you know, more broadly, you're asking about seasonality, and you tend to see the highest performance for the year in Q4. And, you know, we wouldn't do anything to disabuse you of that. Thank you.

speaker
Eric Percher

Right. Okay. So we're looking for a step up, not step down. And that seems to pencil out here by our math. You know, I guess the other question would just be the dependency on Q4. I know it's only been four or five weeks, but have you seen visibility increase since Investor Day? And how much of this is, you know, does visibility step up across both businesses as you get through Q4 or particularly in providers? Is it really a end of the quarter, last few days type thing?

speaker
Rick Poulton

Look, the answer is a little bit of both, right? Do we know more today than we did five weeks ago when we saw, you know, we talked to you from New York? Absolutely we do. And we've closed some good deals since that time, which has further encouraged, you know, and further supported our belief that holding the guidance we had out there is the right thing to do. But, yeah, I mean, there's no question that, particularly on the provider side, you know, business kind of runs itself all the way to, you know, sometimes the last week of December. You know, it's part of the behavior we've conditioned, I guess, over the last decade.

speaker
Eric Percher

Okay, so condition may be on provider, but the payer side and life sciences shouldn't look that dramatic.

speaker
Rick Poulton

Yeah. Our clarity there, you know, grows earlier in the day. I mean, you do get some late in the quarter provider, excuse me, payer business around clinical data exchange that comes in a little late. And some of our, you know, digital health or media kind of business also comes in a little late, Eric, as well. But... I would say that piece of the business on an overall basis has gotten clearer since we met five weeks ago, more so even than the provider side.

speaker
Eric Percher

All right. Thank you.

speaker
Operator

Welcome. We have reached the end of the question and answer session. I'd like to turn the call back over to Rick Poulton for closing comments.

speaker
Rick Poulton

Okay, well, thanks again for joining us today. Some really good questions, so we appreciate the thoughtfulness on those, and we will be back in touch with you soon. So everybody take care, and we'll talk to you soon.

speaker
Operator

This concludes today's conference. You may disconnect your lines at this time, and we thank you for your participation.

Disclaimer

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