12/17/2025

speaker
Operator
Conference Operator

Good evening and welcome to Miller Knowles Quarterly Earnings Conference Call. As a reminder, this call is being recorded. I would now like to introduce your host for today's conference, Wendy Watson, Vice President of Investor Relations.

speaker
Wendy Watson
Vice President of Investor Relations

Good evening and welcome to our second quarter fiscal 2026 conference call. On with me are Andy Owens, Chief Executive Officer, and Kevin Veltman, Chief Financial Officer. Joining them for the Q&A session are Jeff Stutz, Chief Operating Officer, John Michael, President of North America Contract, and Debbie Probst, President of Global Retail. We issued our earnings press release for the quarter-ended November 29, 2025, after market closed today, and it is available on our investor relations website at millernull.com. A replay of this call will be available on our website within 24 hours. Before I turn the call over to Andy... please remember our safe harbor disclosure regarding forward-looking information. During the call, management may discuss information that is forward-looking and involves known and unknown risks, uncertainties, and other factors which may cause the actual results to be different than those expressed or implied. Please evaluate the forward-looking information in the context of these factors, which are detailed in today's press release. The forward-looking statements are made as of today's date and accept as may be required by law. We assume no obligation to update or supplement these statements. We also refer to certain non-GAAP financial metrics, and our press release includes the relevant non-GAAP reconciliations. With that, I'll turn the call over to Andy.

speaker
Andy Owens
Chief Executive Officer

Thanks, Wendy. Good evening, everyone, and thank you for joining us. I'm pleased to report Miller & Ohl delivered another strong quarter, exceeding expectations and demonstrating the effectiveness of our strategy to drive long-term value. Excuse me. Our performance this quarter is a result of disciplined execution across our core growth levers, expanding our retail footprint, delivering innovative new products across our portfolio, and deepening customer engagement globally. We are entering the second half of our fiscal year with solid order growth in every segment. Let me begin with our global retail segment. Second quarter orders increased 6% year over year, with sales up 5% and comparable sales growth of 3.5%. In North America retail, we navigated one of the busiest periods of the year. Our orders were up 8%, and comparable sales growth was also up 8%, while holding promotions and marketing spend flat to last year. During our holiday cyber promotional period, the 12 days from the Friday before Thanksgiving through Giving Tuesday, orders rose 12% compared to the same period last year, when orders were up mid-single digits. We set multiple records in North America retail, including the highest orders in DWR brand history, both in-store and online, as well as the most single-day web visits for DWR. We continued our store expansion, opening four new locations in Q2, a DWR in Salt Lake City and Herman Miller stores in Nashville and in El Segundo and Walnut Creek, California. We also relocated two stores, opening a new DWR location in Houston and a new Herman Miller location in Berkeley, California. For the full fiscal year, we now anticipate opening 14 to 16 new stores in the U.S., advancing our strategy to double our DWR and Herman Miller store footprint over the next several years. Our North American retail growth is driven by four strategic levers, new store openings, expanded product assortment, e-commerce acceleration, and increased brand awareness. We are encouraged by our customers' engagement with our brands and positive response as we execute this strategy. Another key advantage we have in this business is the strength of our supply chain. With approximately 70% of North America retail's cost of goods sourced from the U.S., our pricing is significantly less exposed to tariff risk compared to most competitors. Turning to our contract businesses, momentum continues to build in North America, and internationally as organizations prioritize bringing employees together and refreshing their workspaces. Orders, industry benchmarks, and dealer sentiment were all up this quarter. The return to office trend is positively impacting demand for commercial real estate, design services, and contract furniture. And we're winning projects globally in resilient sectors such as healthcare, where solutions for the entire care journey from waiting rooms to labs to patient rooms are making a meaningful impact. Our total healthcare orders are up 5% year-to-date. New product innovation also remains a key driver. Our null-dividend Skyline launch has been met with strong enthusiasm from customers in the A&D community, resulting in several large project awards well ahead of the official order entry date in January 2026. Internationally, we continue to enhance our global showroom footprint. Last month, we introduced a millenial showroom in Shanghai to engage A&D, global accounts, and key partners in mainland China. Through my ongoing conversations and visits with our international dealers, I am energized by the significant growth opportunities these markets present. Looking ahead, we expect to grow share with the most desired product portfolio in the market and through expanding our dealer share wallet while continuing to generate enviable margins. In closing, we remain optimistic based on our execution and accomplishments in the first half of the fiscal year. Looking ahead, we see encouraging signals that indicate we will continue to grow through our enhanced innovation initiatives, our expanding retail footprint, and our powerful partnerships and dealer networks. Our strategy is developing as planned. We are highly focused on flawless execution. We have demonstrated that we are tenacious and we have the capacity to adapt in order to capture our full potential and navigate disruptions. We are on pace to our plans and disciplined. focus on meeting our potential as a growth-minded company. We have the cash flow and balance sheet strength to capitalize on our opportunities and drive continued momentum. December is also a time to reflect on our achievements and look forward. I want to extend a heartfelt thank you to our associates at Cross Miller Mill for their extraordinary commitment every day. Your dedication is the foundation of our success. I am so proud of your unwavering commitment to delight our customers in every brand and our collective with products that define modern design around the globe. With that, I'll turn it over to Kevin to discuss our financial results in more detail and share our outlook for the fiscal third quarter.

Disclaimer

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