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spk05: Everyone, and thank you for participating in today's conference call to discuss Nature's Sunshine financial results for the second quarter ended June 30, 2022. Joining us today are Nature's Sunshine CEO Terrence Moorhead, CFO Joseph Beatty, and General Counsel Nathan Brower. Following their remarks, we'll open the call for your questions. Before we go further, I would like to turn the call over to Mr. Brower as he covers some important items. Nathan, please go ahead.
spk00: Good afternoon, and thanks for joining today's call. Before we start, I'd like to remind everyone that this call will be available for replay through August 23rd on the investor relations portion of our website, which is ir.naturesunshine.com. Of course, the information on this call speaks only as of today's date, which is August 9, 2022. The company disclaims any duty to subsequently update the information provided on this call. The information on this call includes forward-looking statements. These statements are not guarantees of future performance, and the actual results are subject to various risks that could cause them to be materially different from the results discussed or anticipated. For a discussion of these risks, please refer to today's earnings release and the company's SEC filing. Consistent with prior calls, non-GAAP financial figures may be provided during today's call. We believe these non-GAAP financial figures assist in comparing period-to-period results in a consistent and accurate manner. Please refer to today's earnings release for any required reconciliation of non-GAAP numbers. Now I would like to turn the call over to the CEO of Nature Sunshine, Terrence Moorhead. Terrence?
spk03: Thank you, Nate, and good afternoon, everyone. I want to thank you for joining today's call to review our second quarter results as we continue to move forward in the face of unprecedented headwinds. The war in Ukraine, inflation, global supply chain pressures, and the lingering impact of COVID-19 have all been a challenge, but our vision to share the healing power of nature with people around the world remains undeterred. Despite the extraordinary challenges in the market, we were able to deliver second quarter sales of $104 million on a reported basis, or $109 million removing the impact of foreign exchange, which is slightly up versus prior year. Year-to-date sales are up 5.2% versus prior year in local currency, which is significantly ahead of the industry. We believe these outcomes illustrate the resilience and power of our brand and the advantages of our diverse portfolio. As expected, Second quarter margins contracted due to inflationary pressures on cost of goods, inventory reserves associated with the conflict in Ukraine, and continued investment in our growth strategies. For the quarter, adjusted EBITDA came in at $9 million, negatively impacted by about $4.4 million versus the prior year due to the above-mentioned factors. Importantly, Our transformation requires continued investment, and we don't want to jeopardize the strong gains we've made by backing off the strategies we believe will provide long-term, sustainable growth. Our strong balance sheet affords us this valuable opportunity, particularly in the current macroeconomic environment. With that said, we're working to tighten SG&A to provide margin relief where possible. Our new supply chain lead, Martin Gonzalez, has only been on the job for about eight weeks, but he's already championing an effort to drive out costs and improve supply chain productivity by refining processes, leveraging local supply networks, and improving efficiency. A closer look at the second quarter results shows sales were led by exceptional performance in Asia Pacific, where we continue to see historical sales. with 19% growth versus prior year in local currency and 26% growth year to date. Strong fundamentals, new product launches, and limited inflationary pressures help the business drive customer growth in the second quarter. Asian consumers appear to feel more positive about the economic situation than their European and American counterparts, according to consumer research. And the desire to spend after two years of the pandemic appears to be greater than the negative impact of any economic or global uncertainty. In Japan, second quarter sales were up an impressive 38% in local currency versus prior year, as consumers continued to be highly engaged throughout the period. This was one of our strongest quarters in Japan, driven by new products, the opening of a new sales center, and continued strength of our Subscribe and Thrive auto-ship program, which continues to represent about 50% of Japan's sales. Subscribe and Thrive has been gaining momentum for the past 12 to 18 months, as our distributors have increasingly incorporated it into their sales process. Distributors recognize that the only way clients are going to get healthy is that they commit to regularly taking their supplements, and that's why approximately 70% of new customers are brought into the company via a Subscribe and Thrive program. Year-to-date, Japan sales are up 36%, and the commitment to strong fundamentals should continue to support healthy growth moving forward. In Taiwan, the competitive nature of our top distributors continues to fuel growth. as sales in the second quarter surged 164% in local currency. Our team in Taiwan appears to be building the business the right way, focusing on field fundamentals and customer growth. Centered around a few core products and a highly regimented process, we continue to attract new customers and transfer sales fundamentals across the business. A new auto-ship subscribe and thrive program and digital capabilities are under development and should be available sometime in 2023. But there's still plenty of room for this team to drive growth as we move forward. Year-to-date, Taiwan's sales are up 196% versus prior year in local currency. In China, consumer sentiment has suffered from the recent surge in COVID-19 cases and the resulting lockdowns. As a result, second quarter sales were down 5.7% on a local currency basis, as the negative impact of COVID lockdown had a significant impact on the consumer's ability and willingness to spend. Fortunately, our manufacturing operations are located outside of Shanghai, and we've been able to continue operating without disruptions. The COVID lockdowns have not only impacted sales and orders in Shanghai, they've also impacted the business across the country, as consumers have been much more cautious with their spending and have been much more hesitant about making personal contact with others. With the lockdowns finally ending, we feel confident in our ability to restore growth as the market recovers. We expect to see strength of building by the end of the year, and we continue to feel good about our ongoing potential in the market. Year to date, China is up nearly 17%, and our long-term outlook remains strong. In South Korea, second quarter sales were down 7.6% in local currency, as the market continues to rebound from the long-term effects of the pandemic and the COVID restrictions that put our business on hold for two years. Fortunately, the restrictions have finally been lifted, offering South Korean consumers some much-needed relief. Of course, it will take time for things to return to normal, but with the COVID barriers removed, we've already started conducting face-to-face meetings and have reopened our branch facility after a two-year hiatus. Once again, it will take time to close the gap from the significant COVID losses, but our focus on new customer acquisition and reactivating and engaging existing customers will help. In fact, the team just had one of their most successful new product launches, which demonstrates the power of our team when we have the freedom to leverage their strengths. While South Korea is still struggling with the residual effects of COVID, we expect to see positive momentum in the latter portion of the year, continuing into 2023. In Europe, the business struggled to overcome macroeconomic and geopolitical headwinds, but still exceeded expectations. Sales in the second quarter were down 16% on a local currency basis. As consumer pessimism reached an all-time high, spending patterns changed due to inflation, and the war in Ukraine continued to create uncertainty. In Western Europe, rising prices followed by the invasion of Ukraine have eclipsed COVID-19 as the number one concern for most consumers. In response, European consumers are reprioritizing their budget, buying smaller quantities, delaying purchases, or trading down, turning to private label, discounters, or more affordable brands. As a result, our second quarter sales declined 23% in local currency. Remember, however, we still haven't launched our transformation initiatives in Western Europe, so these results were somewhat expected. Importantly, We're still on schedule to relaunch the business in Western Europe later this year and into 2023. In the second quarter, we successfully introduced a new digital platform that includes a new website, new web tools, subscribe and thrive auto-ship capabilities, an affiliate program, customer sharing tools, and replicated websites for all of our distributors. In the third quarter, we will work with our new ad agency to introduce components of the new rebranding. And by the fourth quarter, we'll start introducing new products designed to support customer acquisition and market penetration. We should expect to start seeing positive momentum in Western Europe as we move through 2023. In Central and Eastern Europe, sales were down 15% versus prior year in local currency, a remarkable achievement given the extreme war-torn conditions under which the team is operating. Our distributors in Central and Eastern Europe continue to show their grit and determination as their desire to share our products remains strong and their commitment to our business remains unwavering, as does our commitment to them. Performance in markets like Poland continue to drive results and offset losses elsewhere. The situation is still highly volatile, but we continue to demonstrate an ability to sell through the inventory that's on the ground. Year-to-date, sales are only down 5% versus prior year in local currency. In North America, sales were down 8.5% in the second quarter, largely driven by average order declines. While our customers are still ordering their Nature's Sunshine supplements, we have a select group of customers buying about one unit less per order on average. This appears to be consistent with what's happening in the market, as consumers are offsetting inflationary pressures by buying smaller quantities, delaying purchases, trading down to private label, trying different retailers, or trying new brands. In response, we've seen more and more competitors aggressively slashing prices, offering consumers heavy discounts on products they normally buy. As a premium brand built on quality, we formulate our products using superior ingredients, including wild-crafted and specialty blends that don't necessarily offer the same latitude to dramatically slash prices like some competitors. To help counter the impact or reduce consumer spend, we're increasing our focus on reactivating lapsed and inactive customers using our newly enhanced CRM capabilities that allow us to target consumers more effectively. Second quarter sales were also negatively impacted by an increase in the number of product shortages versus Q2 of the prior year, with less than $1 million of lost sales, or about 20% of the North American sales decrease for the quarter. Product shortages are driven by the limited availability of a few key ingredients that impact multiple products. Despite the global supply chain crisis and related sourcing issues, we saw a dramatic improvement in product availability versus the first quarter of 2022 and expect to see continued improvement through the remainder of the year as our supply chain team works to restore pre-pandemic service levels. Despite the overall sales declines, Our digital business continues to build momentum, adding new customers and contributing sales growth in the quarter. We continue to invest in our DTC business and are making changes to both our creative and media planning to accelerate growth through the balance of the year. Finally, in Latin America, second quarter sales were down 15% in local currency, driven by product availability issues, increased macroeconomic pressures, significant social unrest that slowed sales in several markets the temporary interruption to our customer growth initiatives has slowed our progress but the market has responded well to our transformation initiatives and we continue to be confident that the market offers significant growth potential year-to-date sales are down 8% in local currency but again we're still on the front end of our transformation and are very pleased with the progress our new leadership team has made and building talent, and creating a roadmap to deliver sustainable growth. Turning to our global strategies, we continue to execute our plans and are making steady progress. Today, I'd like to give you a brief update on two of our global growth strategies, brand power and digital first. And let's start with brand power because, as you know, the power and attractiveness of a brand becomes increasingly important consumers are forced to make tough trade-offs about where and how to spend their money we see this dynamic unfolding more frequently in today's high inflationary environment where consumers are choosing between brands based on a variety of factors such as price quality reliability results service relationship and more in many ways A company's brand represents the desirable set of attributes beyond price that keep consumers coming back even when price is an issue. One of the main reasons we see so many people come to Nature's Sunshine and stay with us is because once they get to know our brand, they understand that when they buy Nature's Sunshine supplements, they're not only getting the best, highest quality products in the world, they're also buying from a company they can trust. So it's extremely important that we continue to focus on ways to strengthen our brand to ensure we continue to be relevant to today's consumer in more meaningful ways than just price. With that as a backdrop, Nature Sunshine continues to boldly move forward. And in the second quarter, we took the extraordinary step of transitioning our U.S. manufacturing operations to 100% solar energy, a major step forward for our company and for our brand. What this means is that all the products produced in our U.S. manufacturing facility, which is about 80% of our sales worldwide, are now made with 100% pure renewable energy from the sun. As you can imagine, This is an important move and a meaningful differentiator for consumers that appreciate where their products come from and how they're made. Remember, 66% of consumers say they would pay more for sustainable brands, and for millennials, that number increases to 73%. What's more, 64% of core supplement users try to buy brands that are transparent about what's in their products, how they're made, and how they're sourced. These same consumers also associate being more eco-friendly with higher quality. So this is yet another move to solidify Nature's Sunshine as a brand of choice. You've also heard me talk about making a shift towards mega-branding as we move into 2023 and beyond. As our brand power strategy continues to evolve, we will provide added focus on a few key products to help drive growth, and we're already starting to identify a few potential mega-brand products for 2023. The first is chlorophyll, a long-term staple for Nature's Sunshine that supports a healthy gut and body, with a proven ability to drive sales. A great tasting product that's truly effective, consumers around the world love our chlorophyll. Rejuvenate is another product that has mega brand potential, delivering some of the best cardiopulmonary benefits in the market. Rejuvenate is an incredible product driven by the power of bees and our clinically proven S7 complex. Whether you're concerned about high blood pressure, cholesterol, or if you just want clean energy to fuel performance, Rejuvenate is an incredible product. Finally, a significant new product innovation will launch in 2023 that will support foundational nutrition and make it easier for customers to shop with Nature Sunshine. I'm not going to talk about the details today, but I will say that sharing the healing power of nature will be much easier and more effective than ever before. Our extensive and diverse product line will continue to be a differentiated source of advantage, especially for those who need specialty applications. However, our mega-branding strategy will be instrumental in helping focus our messaging and strengthen our consumer identity. These gateway products will help introduce new consumers to the vast array of high-quality Nature's Sunshine products that other consumers have loved for years. Moving to digital first, we continue to drive sales and strengthen capabilities across the business. In the first half of 2022, DTC initiatives delivered positive results with sales expected to be up by as much as 50% for the year. Early results have demonstrated an ability to not only drive new customer acquisition, but also reactivate lapsed and inactive customers. While we've seen meaningful success, we're still in the early stages of the strategy and are learning more about consumer buying patterns and preferences, so we expect to see continued growth as we build momentum and DTC becomes a more important part of our business. In fact, our progress to date is quite notable. In the first half of 2021, DTC was about 5% of North American sales. Today, DTC represents about 13% to 15% of sales with an expectation that it will reach 18% to 20% by the end of the year. Also, it's important to point out that all of our distributors have the exact same digital tools that we're using. so we hope to see them become more engaged with the technology over time. This is a powerful tool that can help expand and diversify their businesses, so we'll continue to encourage distributors to leverage and expand their digital network as a source of future growth. To take DTC to the next level, we're adjusting our creative to broaden consumer appeal, making changes to our website to improve conversion rates, and making changes to our media strategy to increase efficiency and effectiveness. These changes will take place over the next six to nine months and are expected to help continue to drive growth. In 2023, we will continue to expand our digital capabilities with the launch of our unique personalization initiative. Personalization is an exciting opportunity for consumers to build their own personalized nutrition plans by answering a few simple questions about their health, giving them access to the best products and program in the market. We're still in beta testing, but we expect personalization sales to meaningfully accelerate over the 2024-2025 timeframe, so we're getting started now. Before passing the call over to Joe, I would like to reiterate our steadfast commitment to successfully navigating this unique period of market volatility and uncertainty. We fully expect to continue our proactive investment in our five global growth strategies, facilitated by our strong balance sheet and team of experts on the ground, and remain confident in our ability to provide long-term value to all of our stakeholders. With that, I'd like to turn the call over to Joe, who will walk you through our second quarter financials in more detail and provide more insight into our 2022 expectations. Joe?
spk01: Thank you, Terrence, and good afternoon, everyone. Net sales in the second quarter were $104.2 million compared to $109 million in the year-ago quarter. This modest 4% decrease was largely due driven by declines in Europe and North America. If we exclude Europe, which we knew was going to be challenging, as reported, sales were down less than 1%. As Terence mentioned, excluding impact from foreign exchange rates consolidated net sales increased 50 basis points in the second quarter. On an absolute basis, net sales in Asia increased 9% to $47.4 million compared to 43.5 million in the prior year quarter. This represented a 19% increase on a local currency basis. The strong performance was primarily based on growth in Taiwan and Japan as a result of an increase in on-site events, new product launches, and further growth in the team's field fundamentals. Net sales in Europe on an absolute basis were 17.1 million compared to 21.5 million in the year-ago quarter. On a local currency basis, net sales declined 16%. Throughout the quarter, the region continued to experience inflationary pressures combined with the negative impact from the war between Russia and Ukraine. As Terence touched on earlier, Poland remained a primary driver for the region despite the inflationary environment and the natural pressures arising from mass immigration into the country. We are watching the Russia-Ukraine situation closely and believe it will remain fluid to the situation's overall uncertainty. North America's net sales were 34.1 million compared to 37.4 million in the prior year period. This decrease is largely attributed to the aforementioned supply chain and inflationary pressures in the region, which we believe was the primary driver for a reduction in per customer average order size during the quarter. Net sales in Latin America and other were 5.6 million compared to 6.6 million in the prior year period. This represented a 15% decrease on a local currency basis, which was primarily due to fluctuations in foreign currency, supply chain challenges, and a slight decrease in average order size, which again is primarily attributed to inflationary headwinds. Gross margin in the second quarter was 71.7%, compared to 73.9% in the year-ago quarter, The decline was driven by increases in inventory reserves related to changes in forecasted demand, primarily in North America and Europe, changes in market mix, and increases in production and transportation costs, as well as material and distribution costs. Inventory charges impacted gross margin by approximately 70 basis points for the second quarter of 2022. Volume incentives as a percentage of net sales were 30.8% compared to 32.5% in the year-ago quarter. This decrease can be attributed primarily to changes in market mix, growth in our year-to-date China market, and also reflects cost efficiencies in North America and Latin America. Selling general and administrative expenses were $36.9 million compared to $35.6 million in the year-ago quarter. The modest increase was primarily attributable to higher costs associated with the implementation of business transformation and sales growth initiatives in certain markets and an increase in planned events and the resumption of travel-related costs. As a percentage of net sales, SG&A expenses were 35.4% for the second quarter of 2022, compared to 32.7% in the year-ago quarter. Reflective of the margin pressures and higher SG&A spend, operating income was 5.8 million, or 5.5% of net sales, compared to 9.5 million, or 8.7% of net sales, in the year-ago quarter. GAAP net income attributable to common shareholders for the second quarter was 0.5 million or 3 cents per diluted share as compared to 6.5 million or 32 cents per diluted share in the year-ago quarter. In addition to lower operating income, the decline also reflects the impact of a much higher effective income tax rate. The increase in rate includes a non-cash adjustment to net deferred tax assets resulting from the higher probability a portion of such will expire before utilization. Adjusted EBITDA is defined in our press release as net income from continuing operations before income taxes, depreciation, amortization, and other income or loss adjusted to exclude share-based compensation and certain noted adjustments was $9 million. compared to 13.4 million in the second quarter of 2021. Moving on to our liquidity and capital allocation plan, our balance sheet remains clean with cash equivalents of 56.3 million and only 1.8 million of debt. During the quarter inventory, net of the increase in valuation reserves increased approximately 6.7 million versus the first quarter end Due to proactive purchasing of raw materials in consideration of supply chain headwinds and to meet customer demand, the increase also reflects the impact of actual sales for 2022 falling short of our expectations coming into the current year. We believe aggregate inventories will decline in the second half of 2022. As part of our capital allocation plan, we continue to utilize our share repurchase authorization, buying 290,000 shares in the second quarter for $4 million, or an average of $13.77 per share. At June 30, 2022, $25.6 million remains on our $30 million share repurchase program, Looking beyond share repurchases, our healthy capital allocation structure positions us well to continue our digital transformation, marketing, and investment efforts. Now turning to our outlook, which includes the assumption that ongoing market headwinds will persist. We continue to expect top line sales for 2022 to reflect a low to mid single digit decline versus 2021. However, we believe the mix by operating business unit may change from previous expectations. We currently expect overall Europe sales for 2022 to decline approximately 15 to 25% as compared to 2021. The change in expectations for Europe may be offset by further declines in North America given the significant inflationary environment. Given ongoing costing and pricing pressures, foreign currency movements, and a meaningful increase in transportation, distribution, and production-related expenses, we expect our cost of goods sold rate, excluding further inventory-related charges, related to changes in forecasted demand and other inflation-related pressures will continue to reflect an increase versus 2021. We also continue to expect SG&A as a percentage of net sales to increase year over year. However, due to our strong belief in the long-term potential and success for Nature's Sunshine, our investment and growth initiatives will continue. We currently expect adjusted EBITDA margin, including the add-back of certain war-related working capital charges, may decline three to five full percentage points from the 11% we reported in 2021, which reflects the assumptions and factors I just mentioned. Please note, these may change. Despite market headwinds, most of which remain out of our control, we are very excited about and remain committed to the long-term top and bottom line growth opportunities for the business. As noted, we had an active share repurchase plan in place throughout the second quarter, and we are committed to pursuing opportunities to maximize value for our shareholders. Now I will turn the time back to the operator for Q&A. Operator?
spk05: Thank you, sir. At this time, if you would like to ask a question, please press the star and 1 on your touch-tone phone. You may withdraw your question at any time by pressing star 2. And once again, for your question, that is star and 1. And our first question will come from Linda Boltenweiser with VA Davidson. Please go ahead. Yes, hello.
spk06: How are you?
spk02: Good. How you doing, Linda? Good to hear from you.
spk06: Yeah. So I guess I'll start out with, yeah, just Europe, you know, we had tempered our expectations and it was a fair amount better than we had projected. Did you actually, I know there was some inventory in Russia, Ukraine that might have been sold through. Is that like, are you posting any sales in Russia or Ukraine in the quarter or is that zero at this point?
spk02: They're still selling through the inventory, and we do have kind of activity on the ground.
spk01: Yes, and to some degree, Linda, we have just given that the performance in Eastern Europe has been better than we were thinking a few months ago. To some degree, we have replenished some of the inventory sitting there.
spk06: Okay. So, I mean, do you expect that situation to change? Or, like, is it a winding down? Or do you think some little bit of business will continue there?
spk03: You know, there's still a fair amount of uncertainty, obviously, in the market, but to the extent that we can continue to sell through inventory and to the extent that we can actually repatriate the dollars, we'll continue to move forward as we have. Joe, do you have additional comments on that?
spk01: No, I would just add, Linda, as I just noted, the overall business in Europe, primarily Eastern Europe, is clearly been better than we were anticipating last time. In the guidance, it wasn't guidance on the last call, I stated that Europe could be down 30 to 40%. I just updated that guidance saying now maybe it's going to be down 15 to 25%. And, you know, that in large part is because we continue to move a lot of product to those folks that are strong believers in nature's sunshine. and addressing their health needs.
spk03: Yeah, these products, if you think about that area of the world, our products really do represent a significant portion of their health care. And so they're important to the people on the ground there. So, you know, even in the Ukraine, we're seeing some of our distributors have temporarily opened up their stores to move inventory as the fighting has moved east.
spk02: So there is some activity still on the ground.
spk06: Okay. And then just switching a little to the North American business. I guess I'm a little surprised to hear, like, a little bit of a shift or change in the business in terms of your talking about competition. You know, I'm just wondering a little, do you think there's some sort of channel conflict developing because your DTC has grown so rapidly? Do you think that could be negatively impacting the rest of the business?
spk02: No, we don't see that as a particular factor.
spk03: And I was using the – the points on competition simply to highlight what other competitors are doing in the market. It's not just us that are being affected by inflationary pressures. That was the only reason that I was highlighting that. Again, people are still ordering. The consumers are still there. They're still buying supplements. There's just a group of customers that are buying less. I mean, that's the dynamic we're seeing. And It appears as if that's impacted by inflation. To a certain extent, it was impacted by product availability. But, again, that's just kind of the behavior that you're seeing in the market right now, and it seems to be consistent with us. Does that answer your question?
spk06: Yeah, yeah. Also, just a question just on the SD&A expense. I know you think about it in terms of a ratio, but it was actually the dollar amount was a little bit lower than we had thought. Is that a good amount to consider going forward on a quarterly basis, like on a dollar amount basis?
spk02: Joe, you want to take that?
spk01: Yeah, well, there's always, Linda, I think you can appreciate there's always going to be a little bit of, you know, variation in the dollar amount from one quarter to the next. just based on actual sales, because a portion of that is directly related to sales. Some of it is relatively fixed and so forth. But directionally, I would say, you know, for the near term, it's a pretty good number to go off, okay? But it won't be exact, all right?
spk06: Okay. That's helpful. Thank you. And then I know your general commentary here around what to expect a little bit. Did I catch it right that you said your 11% EBITDA margin could possibly get impacted by three to four percentage points in 2022? Is that what you said?
spk01: Yeah, I think I said full three to five percentage points. So I guess, yeah, you do the math. That means obviously that... As we sit here today, and obviously our views may change, but the EBITDA margin could be somewhere in that 6% to 8% range.
spk06: Okay, so just to confirm, I saw on the last call you were maybe talking more about high single digits. So does this represent a little bit of a more conservative view toward it?
spk01: Well, it certainly represents an update from what I stated before, right? And what I stated before, I think I excluded incremental inventory-related charges. You know, as I noted, our COGS rate in this quarter was impacted, you know, 70 bps from additional inventory-related charges and so forth. But, yeah, maybe a little bit of a softened – A comment versus last time, but not, in my view, a major change from what I stated before.
spk06: Okay.
spk02: Okay.
spk06: That sounds good. Yes, thank you very much. That will be all for me. Thank you.
spk02: Thanks, Linda.
spk05: And once again, for your questions today, that is star and one on your touchtone phones. may withdraw yourself at any time by pressing star 2. We'll pause another moment to allow questions to queue. And we'll take our next question from Steven Martin with Slater. Please go ahead.
spk04: So guys, this was not a very uplifting phone call. you know, I'm sorry, it just wasn't. What can we look forward to? Is there anything positive we can look forward to for the back half?
spk03: Well, I think we continue to, you know, kind of push on forward on all fronts.
spk02: You know, the top line, I think we'll, as I mentioned, should continue on the trend that Joe talked towards and
spk03: I think, Steve, what we're really working towards is playing the long term here and making sure that we continue to drive for the top line and bottom line that we've been talking towards. I think that's kind of what our strategies are designed towards. That's what our actions are focused on, getting the gross margins kind of back on track from a costing standpoint, getting SG&A in alignment where we can, and then continuing to press on top lines and fight through the external headwinds. I mean, that's just what we have to do. And, Joe, do you have any additional comments on that?
spk01: No, I mean, we certainly recognize the challenge of this year's overall profitability versus the prior year's profitability, Steve. We recognize that and talk about it and are focused on what we can do to improve that going forward, clearly. As Terrence just mentioned, the focus is not to make a decision that in the near term will helps things, but in the long term is a bad decision. So we continue to invest on these initiatives and so forth. We have the capital and the wherewithal to do that. I mean, obviously, from a cost of goods sold rate, from a gross profit margin standpoint, I believe you recognize that losing a couple of full points there for external related reasons you know, it's difficult to overcome just from a profitability standpoint. But as Terence also mentioned, we have our new head of operations here. He's actively working on, you know, a number of initiatives that we can implement over the upcoming months, quarters, years, and so forth that we believe will help address those pressures. But, you know, trying to assess and evaluate, you know, what the long-term expectations are for inflation and some of those factors, I think you can appreciate that's very difficult to do.
spk04: I totally understand that, but, you know, your sales shortfall is not that great. Your profitability shortfall is reasonably significant. And it doesn't sound like, you know, when I understand there are some cost pressures, but you haven't named anything that is an offset on SG&A or anywhere else. Everything was just negative. I mean, for instance, are there going to be officer bonuses this year? Where is the offset? Where is the cost savings? Where is some level of reduction that reflects the headwinds that you're facing?
spk01: Well, not verbiage.
spk04: Joe, not verbiage. Dollars and cents.
spk01: Dollars and cents. You want me to respond in dollars and dollars?
spk04: I want something other than words.
spk01: Okay. Well, let me start with your first call out, the officer's bonus question. It's very clear and we fully understand at this point that that the overall officers or management bonus pool in 2022 will be substantially less than it was in the prior year. If any bonuses are paid at all in 2022, we recognize that. We've made a decision in connection with the board and so forth Look, given this year's profitability versus last year, that's clearly one of the things that, to use your language, we're probably going to need to give up, all right? And then get things squared away to obviously try to get to a better situation in 2023 so some of that can return. I can also say clearly from an overhead standpoint, when you reference SG&A, we have not made a decision to make any sort of dramatic changes in personnel at this point. And that's one of the things as we sit here today, we don't know that that's the right decision to make major changes on headcount or stuff like that. So you can say is that something that we would look at? Maybe, but it's not as of today because we believe Still, that the upside growth-wise and so forth, once we get past some of these external factors, is pretty significant for the company. And as we called out, Asia obviously is performing very well. Obviously, Eastern Europe is, we understand, is clearly hindered by the war. um you got western europe's impacted by inflationary pressures obviously we're you know do we want to make significant changes today that all of a sudden that situation changes dramatically you know six months from now um we're not sure that that's the right move and i could say the same same thing to some degree here in north america as well but i can assure you we continue to evaluate it we understand and fully recognize the year-over-year reduction in whether you want to talk in terms of or operating income. And we're looking at everything soup to nuts as to what we can do to improve efficiencies, remove costs from the overall business. But again, we don't want to make a short-term decision that may make financial sense, but it's the wrong decision in the long term.
spk04: All right, let's talk about Asia in the third and fourth quarter. Do you expect Japan to continue its strength?
spk01: We expect Asia overall, and I'm not going to break it down by market. Okay, I think Terrence touched on the markets. I would say that overall we expect Asia to continue to grow in the second half. Okay.
spk04: Terrence, you referenced the Korean restrictions have been lifted and the Chinese lockdowns have ended. Do we expect that China and Korea are going to start growing in Q3?
spk03: Yeah, I think what we'll start to see is the momentum to start picking up in those markets. The impact of basically being on hold for two years in South Korea has been significant. So they're out in the market. They're having meetings. They're getting face-to-face. People are actually coming back into the branch and using those facilities. So we do start to see, expect to see momentum building, you know, certainly on a sequential basis. I can't say versus kind of year over year, but I do expect to see that gap closing, Steve. In China, That situation is, you know, maybe it's a little bit more tenuous, but again, my expectation and our expectation is that they'll start building momentum as well and fighting to gain that back. But as I mentioned, there's still some hesitancy with consumers to kind of not only spend their money, but also to kind of interact with others.
spk04: So you can't tell me when China and or Korea will be positive on a year-over-year basis?
spk03: I think our outlook is as you start getting into, as we get closer to 2023, we should start to see some more positive momentum. Is that fair, Joe?
spk04: Yes, that's fair. Yeah. All right. Joe, can you talk about the tax rate and what it might look like in the back half of the year? Will it be more normal?
spk01: I certainly hope it's a little more normal, Steve. I mean, just to expand again a little bit on what I said, I mean, a company typically has deferred tax assets, you know, because there are differences between tax and financial reporting, whether they're related to foreign taxes or net operating losses and so forth and so on. The Russia business or a lot of that Eastern Europe business actually flows through our U.S. tax return. Because of some of the challenges over there, coupled with some of the heightened inflationary impact on the North America business, our U.S. taxable income is currently forecast. It's not as robust as it was, say, six months ago or a year ago. And as a result, some of those tax assets that we thought we could utilize in reducing U.S. taxable income may expire before they can be utilized. Such, we have to take a valuation charge against us. So that led to a fairly high rate here in the second quarter. Playing that forward, obviously we do believe that the overall North America situation is slowly but surely going to improve. But again, it's hard to sit here and predict how those external factors are going to play out, but that's certainly the hope. I would think and believe that the volatility of that tax rate should be less in, say, the back half than it was in the first half. More importantly, though, I would say just from putting aside the tax rate, which includes both non-cash and cash components to it, The thing that I focus in on is what is the overall effective cash tax rate, and that, in my mind, has not changed dramatically from where we were before. And in round numbers, that's where we think it's somewhere in the very high 20s to low to mid 30s. Okay?
spk04: Yep. I guess that's it. I'll get in touch with you guys either later this week or next week with more detailed questions. Sounds good. Thank you.
spk05: And we'll take a follow-up from Linda Bolton-Weiser from DA Davidson. Please go ahead.
spk06: Yes, hi. Hi, Linda. Hi. I just forgot to ask you about – I wanted to ask about pricing because I think you had made – a price increase of about 5% around April. Can you remind me what region that was in and what kind of result you've seen? Do you think that has affected the business at all?
spk03: The price increases were actually in North America and Western Europe. And so the impact of those, you know, consumers are extremely price sensitive.
spk02: That's all I can say. I don't know what else to say about it. I don't, yeah, that's it.
spk06: So you think you have suffered a little bit of demand degradation because of the price increases?
spk01: Yeah, we believe that's, you know, as it's played out, you know, it's always difficult to prove that, but we believe that that may have impacted our overall revenue or led us to, say, promote a little heavier.
spk03: That's what I was going to say.
spk01: Then maybe we would have, just given the heightened price sensitivity, again, given the inflationary pressures and headwinds that folks are feeling. Yeah, especially in Europe.
spk06: Okay. Thank you very much. Appreciate it. Yep, thank you.
spk01: Thanks.
spk05: This time, this concludes our question and answer session. I would now like to turn the call back over to Mr. Moorhead for closing remarks.
spk03: Okay, thank you. I want to thank everybody for listening to today's call. We look forward to speaking with you again when we report our third quarter 2022 results in November. And thank you again for joining us. Take care.
spk01: Thank you.
spk05: Ladies and gentlemen, this does conclude today's teleconference. You may disconnect your lines at this time. Thank you for your
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