Netflix, Inc.

Good afternoon and welcome to the Netflix Q4 2019 earnings interview. I'm Spencer Wong, VP of IR and Corporate Development. Joining me today are CEO Reed Hastings, CFO Spence Newman, Chief Content Officer Ted Sarandos, and Chief Product Officer Greg Peters. Our interviewer this quarter is Mike Morris from Guggenheim. As a reminder, we'll be making forward-looking statements and actual results may vary. With that, let me turn it over to Mike now for his first question.

Great. Thank you, Spencer, and good afternoon. Before we dive into some of the details we provided in this quarter's letter, I'd love to have Reid provide some strategic thoughts as we head into the new year, the new decade. Perhaps we can start with just what were the most important strategic accomplishments in your mind of 2019? And as you look forward, what do you hope to accomplish this year?

You know, we've had the same strategy basically for 20 years, which is please our members and they help us grow. And we've done that in a variety of ways. Of course, initially just with DVD by mail, then the combination. And if you look at what we've done in expanding film and making that a really strong aspect of Netflix, we've had a lot of continuous progress. But it's the same strategy we've always done. How do we learn how to please our members, whether that's on the product side, marketing side, or content side? And the next decade, we anticipate the same. How do we use the great resources that we have to do even better?