2/8/2023

speaker
Operator
Conference Operator

Greetings. Welcome to the Natural Health Trends Fourth Quarter 2022 Earnings Conference Call. At this time, all participants are in a listen-only mode. If anyone should require operator assistance during the conference, please press star zero on your telephone keypad. I will now turn the conference over to your host, Michelle Gladwell. You may begin.

speaker
Michelle Gladwell
Host

Thank you, and welcome to Natural Health Trends Fourth Quarter and Full Year 2022 Earnings Conference Call. During today's call, there may be statements made relating to the future results of the company that are forward-looking statements as defined in the Private Securities Litigation Reform Act of 1995. Actual results, performance, or achievements could differ materially from those anticipated in such forward-looking statements through the results of certain factors, including those set forth in the company's filings with the Securities and Exchange Commission. It should also be noted that today's call will be webcast live and can be found on the investor section of the company's corporate website, at naturalhealthtrendscorp.com. Instructions can be found for accessing the archived version of the conference call in today's financial results press release, which was issued at approximately 9 o'clock a.m. Eastern Time. At this time, I'd like to turn the call over to Chris Sharm, President of Natural Health Trends.

speaker
Chris Sharm
President of Natural Health Trends

Thank you, Michelle, and thanks to everyone for joining us this morning to discuss our fourth quarter and full year 2022 financial results. With me today is Scott Davidson, our Senior Vice President and Chief Financial Officer. Though a lot has happened, has changed since early December, most of the fourth quarter was still under some forms of COVID restrictions for much of the urban Chinese population. In this difficult operating environment, our revenue of $12.5 million represented a 7% increase compared to our third quarter's $11.7 million. During the quarter, we also generated positive operating and net income, as well as cash from operations due to our ability to protect margin by diligently controlling costs and exercising discipline in marketing and product mix. In Hong Kong, we continue to see traction around the structured online training system officially rolled out earlier in the year. This coordinated corporate and leader training approach coupled with smaller local and regional in-person gatherings, kept our members and teams engaged and connected. Now, with a swift move away from a zero COVID policy, we look forward to the coming year. We have a full calendar of activities planned, complete with in-person product and business training, team building activities, and international incentive travel. the first of which is our upcoming super mean incentive trip to Shanghai in early March. Our members have communicated their excitement to travel and convene again in larger recognition, training, and motivation-building events, and we look forward to seeing them again in these settings. The commitment our members have demonstrated to our product offerings and to our businesses despite the challenging environment, is evidence of their resilience to overcome adversity. And for that, we are thankful. Outside of Hong Kong and China, in North America and Taiwan, we successfully launched Collagen Supreme, a unique formulation to help support healthier-looking skin, hair, and nails, along with joint and connective tissue support. For these markets, Collagen Supreme cells contributed meaningfully to their quarterly performance. We're currently working on registration for an European market introduction in the coming quarter. Later this month, we will hold the official grand opening for our Healthy Lifestyle Center Plus storefront in Roland Heights, California. This is the third North American fully branded location designed to be a product pickup center, as well as a comprehensive training and prospecting venue for members in Southern California and beyond. Also in North America, the end of the quarter marks the close of our Caribbean cruise qualification period. And we're pleased to share that we'll be accompanying over 70 qualifiers on an eight-day, seven-night cruise in March. This marks the first incentive trip our North American team will embark on since the start of the pandemic, and we look forward to celebrating with them. Our international markets were active during the fourth quarter with a whole series of events, roadshows, and trainings, both in person and online. In Peru, we hosted a three-city tour to launch our Twin Slim probiotic weight management product that attracted more than 550 in attendance. Meanwhile, in October, our European market staged an educational wellness event in Gothenburg, Sweden, featuring one of the market's favorite products, Standard U. In fact, many of our markets, including Taiwan, North America, and Peru, experienced sequential quarterly growth leading into 2023. The worldwide digital enhancements we announced and initiated last quarter are well underway. and we are making progress towards this implementation. These initiatives are designed to improve new member and customer acquisition, member onboarding and retention, and to enhance the overall shocking experience for those interested in our product. As previously shared, we believe this focus will be a key driver for future growth and enhance productivity in support of shareholder value. We're pleased to end the year with an increase in sequential revenue. And we're hopeful to carry this positive momentum into 2023. Now that three years of strict zero COVID protocols, government restrictions and lockdowns are mostly behind us. We also look forward to when we can return to in-person meetings and events that are important to our operations. As we begin the new year, I'd like to thank our dedicated leaders, members, preferred customers, employees, and stockholders for their continued support of NAC Global and our product line. We believe our business provides a tremendous opportunity for consumers of all ages, professionals, and the millions of prospects around the world looking for alternative means to improve their personal outlook, whether that be through earning a little extra or taking meaningful steps to improve their overall health and wellness. with the use of our great product offering. With that, we wish everyone much health and success in 2023 and look forward to speaking with you again next quarter. And now, I will turn the call over to our CFO, Scott Davidson, to discuss our financial results in greater detail. Scott?

Disclaimer

This conference call transcript was computer generated and almost certianly contains errors. This transcript is provided for information purposes only.EarningsCall, LLC makes no representation about the accuracy of the aforementioned transcript, and you are cautioned not to place undue reliance on the information provided by the transcript.

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