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NerdWallet, Inc.
11/6/2025
and thank you for standing by. Welcome to the NerdWallet Incorporated Q3 2025 earnings call. At this time, all participants are in listen-in mode. After the speaker's presentation, there will be a question and answer session. To ask a question during the session, you will need to press star 11 on your telephone. You will then hear an auto message advising your hand is raised. To withdraw your question, please star 11 again on your phone. Please be advised that today's conference call is being recorded. I would like to hand over the conference call to our first speaker, Mr. Rob Farris, Vice President for Finance. Please go ahead.
Thank you, operator. Welcome to the NerdWallet Q3 2025 earnings call. Joining us today, our co-founder and chief executive officer, Tim Chen. and Chief Financial Officer John Lee. Our press release and shareholder letter are available on our Investor Relations website, and a replay of this update will also be available following the conclusion of today's call. We intend to use our Investor Relations website as a means of disclosing certain material information and complying with disclosure obligations under SEC Regulation FD from time to time. As a reminder, today's call is being webcast live and recorded. Before we begin today's remarks and question and answer session, I would like to remind you that certain statements made during this call may relate to future events and expectations and, as such, constitute forward-looking statements. Actual results and performance may differ from those expressed or implied by these forward-looking statements as a result of various risks and uncertainties, including the risk factors discussed in reports filed or to be filed with the SEC. We urge you to consider these risk factors and remind you that we undertake no obligation to update the information provided on this call to reflect subsequent events or circumstances. You should be aware that these statements should not be considered a guarantee of future performance. Furthermore, during this call, we will present both GAAP and non-GAAP financial measures. A reconciliation of GAAP to non-GAAP measures is included in today's earnings press release, except where we are unable without reasonable efforts to calculate certain reconciling items with confidence. With that, I will now turn it over to Tim Chen, our co-founder and CEO. Tim?
Thanks, Rob. This quarter we exceeded our guidance for revenue and non-GAAP operating income. In a moment, John will talk through our results in more detail, and you can also find more information in the earnings release and shareholder letter posted on our investor relations website. In the meantime, I want to highlight that these results are a testament to two longer-term initiatives, extending our reach with consumers and improving operational efficiency. The first longer-term initiative is our effort to build on our key competitive advantage, our trusted brand and distribution. While our mission has always been to provide financial guidance to all consumers, our product offerings have historically been geared toward the prime market. Over the past 12 months, we've undertaken efforts to expand our shopping experiences by offering more products to below prime consumers, broadening our appeal. This has allowed us to scale our performance marketing capabilities, which have in turn offset headwinds in organic search. Beyond performance marketing, we are seeing momentum with referrals from large language models, or LLMs, where our trusted brand has made us the most cited source in our competitive set. Although our traffic from LLMs is currently small, These consumers appear to convert at a much higher rate than traditional organic traffic, so we will continue to invest in growing this channel. The second longer-term initiative shaping our results this quarter is our focus on operational efficiency, which has allowed us to get more miles per gallon and deliver margin expansion. We're still at an early stage in our journey and have only scratched the surface of our addressable market. The big opportunity we're pursuing is to use our trust and distribution advantages to convert our traffic into a loyal, owned audience that we can re-engage directly with personalized nudges when there's an opportunity to make a smart money move. We will do this by making it a no-brainer to come to NerdWallet for all your money needs, enhancing our guidance through our land and expand, vertical integration, and registration and data-driven engagement strategies. And now, I will pass it over to John to cover our financial results in more detail.
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