Nutex Health Inc.

Greetings. Welcome to the New Text House First Quarter 2025 Financial Results Conference Fall. At this time, we'll distance our emotionally mode. A question after session will follow the formal presentation. If anyone should require author assistance during the conference, please press star zero from your telephone keypad. Please note, the conference is being recorded. At this time, we'll turn the floor over to your host, Jennifer Rodriguez. Special relations for New Text. Jennifer, you may be here.

Good morning, everyone, and welcome to the New Text House, Inc. First Quarter 2025 earnings call. I'm Jennifer Rodriguez, and I'm pleased to moderate today's discussion. Thank you for joining us as we review our performance and outline our plans for the future. This call is being recorded for future reference. With me today are our two leaders, Dr. Tom Cato, Chairman and CEO, John Bates, Chief Financial Officer, Dr. Warren Hobsonian, President, and Josh DiCiglio, Chief Operating Officer. They will provide insight into our financial results, operational progress, and strategic direction, followed by a Q&A session. Before we begin, a few reminders. Today's discussion may include forward-looking statements based on management's current expectations. These are subject to risks and uncertainties that could cause actual results to differ. For details, please refer to our press release and form 10Q file yesterday and our other SEC filings. We'll also discuss non-GAAP measures like adjusted EBITDA, which reconciliations available in our press release and form 10Q. With that, I'm pleased to turn the call over to Dr. Tom Cato, our founder and CEO, Dr. Bo, the floor is yours.

Thank you, Jennifer, and

good morning, everyone. I am pleased to present NewTek Health's results for the first quarter of 2025, which reflects continued progress following a strong 2024. Our mission of delivering accessibility with high-quality care and a patient-first approach has driven consistent growth and operational stability. Operationally, Q1 2025 shows steady progress, with total patient visits reaching 48,206 patients, a .5% increase from 40,068 in Q1 2024. Mature hospitals achieve a .3% increase in visits, demonstrating sustained demand for our services. Financially, Q1 2025 delivers solid results. Total revenue reached $211.8 million, a 214% increase from $67.5 million in Q1 2024. Adjusted EBITDA was $72.8 million,

up from

a negative $400,000 from the same quarter of last year. Net income achievable to NewTek Health Inc. was $14.6 million, or $2.65 per basic share, compared to a negative $400 million loss, or a negative 0.8 cents per basic share in Q1 2024. Our balance sheet remained stable, with long-term debt actually slightly reduced to $20.7 million from $22.5 million at year-end 2024, and cash in the bank at $87.7 million, up from $43.5 million from year-end 2024. Our net cash flow from operating activities in the first quarter of 2025 was $51 million, compared to just $3.1 million in the same period in 2024, surpassing the cash flow for the entire year of 2024. These impressive growth metrics reflect our company-wide efforts to enhance base environment, increase inpatient emissions,

cost

streamlining and optimization, and improve revenue per patient through effective revenue cycle management, particularly via the arbitration process. Every month we are gathering more data collections and arbitration wins, which help us refine our accruals and we believe we are getting closer to a steady state. While there is a lot of work that needs to be done, we are very encouraged by the positive progress. Let me take a few moments

to

discuss the arbitration process that we first implemented in July of 2024. Overall, it is a small but very important part of our operation. In the first quarter of 2025, we submitted between 60 to 70% of billable visits through the arbitration portal. We achieved an 80% plus win rate of these submissions, resulting in facility collections increasing by between 200 to 300% compared to the initial insurance payments. This means that an independent arbitrator has legally determined that the insurance companies are paying initial payments that are much lower than fair and reasonable rates over 50% of the time. So far, even with these winning percentages, we have not seen any significant behavioral changes. We are constantly monitoring legislative and legal development at both EMS and in Congress to make sure we are on top of any potential changes. However, from all our research and discussions with subject matter experts, it appears that the No Surprises Act and the associated arbitration process is here to stay. One main reason for this is the fact that very few of the charts that are eligible for arbitration

actually get

arbitrated. In fact, public data shows that only about 5% of eligible charts are actually arbitrated. The reasons for this low level of arbitration participation include the high monetary costs, as well as the extended length of time to get paid once a chart goes through the arbitration process.

In terms

of the arbitration process itself, it is constantly getting more refined day by day. We are seeing some improvements to the arbitration process, including more IDREs or arbitrators being added to the list of available arbitrators as well as new guidelines to provide safeguard to the integrity of the system. In fact, one legislative development that may be churning to our industry will be Bill HR 9572, being introduced by Representative Greg Murphy of North Carolina that proposes a penalty of three times the difference between the insurer's initial payment and the IDRE award amount, plus insurance if the insurers do not pay in 30 days as required by rules in the No Surprises Act. This bill will only help us get paid faster and in a more reasonable manner. Looking ahead, we are well positioned for 2025. We continue to expand our micro-hospital model in high demand markets. There is no lack of demand for our innovative micro-hospital model, as we see we've received requests to build these hospitals monthly from all over the country. For 2025, we have plans to open three additional hospitals. Our pipeline currently extends from 2025 to 2028 and has 10 plus projects in various stages of development, targeting markets where our high-quality care is needed. Each facility is designed to reduce emergency wait-room times, increase accessibility, and provide tailored medical services. Our company growth strategy emphasizes four priorities, increasing patient volume, expanding services to provide care to more observation and inpatient admissions, optimizing revenue through efficient revenue cycle management and arbitration, maintaining discipline costs, and aggressive debt management. We feel that as long as we receive fair and reasonable payments from either the arbitration process or from changes in payer behavior, our lower cost model will be sustainable and repeatable. Because of our experience of having been through multiple cycles and our ability to pivot and adapt to any market conditions and with a balance sheet and a clear pipeline, new tech is well positioned for continued sustained growth. So now I'll turn the call over to John Bates, our CFO.

John? Thank you. Financial performance for the first quarter of 2025,

which reflects another solid quarter with consistent growth. I'll compare some key financial metrics of Q1 of 2025 versus the same period in 2024, highlighting percentage changes across areas such as revenue, adjusted EBITDA, net income, EPS, and other indicators as detailed in our form 10Q file yesterday. Starting off with total revenues. The total revenue for Q1 of 2004, as Tom indicated, did reach 211.8 million, a 214% increase from 67.5 million in quarter one of 2024. The hospital division drove most of this growth, generating 203.9 million, which is up 240% from 60 million in the first quarter of 2024, with 105 million tied to arbitration efforts through the independent dispute resolution process. Of that 105 million in arbitration revenue, 16 million related to dates of service for the first quarter of 2025, 26 million related to dates of service for the fourth quarter of 2024, and 12 million related to dates of service for the third quarter of 2024, following the remaining 7 million related to periods prior to the third quarter. Of the total hospital division revenue, mature hospitals, which hospitals operational before December 31, 2022, it saw .5% revenue increase for the first quarter of 2025 versus the same period in 2024. And for the hospital division visits, we did see growth as well during the quarter, as they increased by .5% for 8,201 visits, up to 48,269 visits in the first quarter of 2025 versus 40,068 visits in the same period in 2024, with mature hospitals growing at 5.3%, as Tom indicated before, in the first quarter of 2025 versus the same period in 2024. And additionally, the population health division revenue did increase by roughly $400,000 or 5.4%, up to 7.8 million in the first quarter of 2025 from 7.4 million in the same period in 2024. Now let's discuss the overall facility and corporate costs and the continued improvement in that area. Total facility-level operating costs and expenses increased 36.2 million during the period, but only represented .1% or 93.5 million of total revenue for the first quarter of 2025 versus .9% or 57.3 million of total revenue for the same period of 2024. Of the 36.2 million increase in the facility operating costs and expenses, 26.3 million related to arbitration costs for the additional arbitration revenue recorded during this period, which approximated 25% of the incremental addition of revenue I mentioned previously. As a result of the revenue and facility cost improvements, our 2025 first quarter gross profit was 118.3 million or .9% of total revenue, as compared to 10.2 million or only .1% of total revenue in the same period of 2024, which represented 1065% improvement. From a corporate and other costs perspective, the general and administrative expenses as a percentage of total revenue for the first quarter of 2025 decreased down to .7% compared to .8% for the first quarter of 2024, showing our continued focus on controlling costs while improving revenue. Additionally, on our first quarter 2025 income standard, you will see a line item for stock-based compensation expense, and it's been there this year and last year and before, but with the amount for the first quarter of 2025 being 36.1 million. Most of that expense is explained in our first quarter 2025 10-2 within note 10, but within that note we explain the number of terms of four separate contribution agreements for hospitals that were deemed to be underdevelopment hospitals when new tax went public back in April of 2024. At the point at which each of the hospitals have been open for two full years, they're eligible to receive a one-time additional issuance of company common stock based upon the earnings of the hospital in the second year of their operations, and that second year is which we denote to be the period of what the earn out period is. So with four of these hospitals in the earn out period currently, we're accruing for the potential earn out for each, and in the first quarter of 2025 that accrual amounted to 36 million that will be trued up each quarter until we get to the end of year two of each hospital after opening, and at which time a final calculation will be done and payment will be made 100% in common stock and recorded as non-cash stock compensation expense in our financials, which is how it's presented currently. In the first quarter of 2025, one of these four facilities did reach the end of the earn out period, leaving the other three to complete their earn out period by the early part of the third quarter of 2025. The good news is that after these limited number of legacy hospitals have matured, there will not be a significant non-cash earn out in the future. Now let's talk about operating income. Operating income, including the negative impact of this same 36.1 million in non-cash stock based compensation expense for the first quarter of 2025 was 72.2 million compared to 1.5 million in Q1 of 2024, representing a 70.7 million dollar improvement quarter over quarter. Net income attributable to New Text Health was 14.6 million for the first quarter of 2025, again also including the negative impact of that 36.1 million non-cash stock based compensation expense that we talked about previously. And the comparative net loss attributable to New Text was 400,000 for the first quarter of 2024, showing a 15 million dollar improvement period over period. From an earnings per share perspective, our diluted EPS for the first quarter of 2025 was $2.56 a share, compared to the loss of 8 cents per share in the first quarter of 2024, showing a $2.64 per share price increase period over period. Now adjusted EBITDA attributable to New Text increased 73.2 million from a loss of 400,000 in the first quarter of 2024 to 72.8 million in the first quarter of 2025. One small change in our calculation of adjusted EBITDA this quarter, which we will continue using as we go forward, was that we now include in our calculation the impact of cash rents paid to fall under our right of use assets financial accounting treatment for our building leases for all periods presented. So in our previous treatment of these rent payments within our calculation, the cash rent paid impact was not being reflected as a reduction in the calculation, so we felt it appropriate to include it. Finally, our balance sheet remains very strong with cash and cash equivalents at March 31, 2025, at a record high of 87.7 million, of 44.1 million, or .1% from 43.6 million as of December of 2024. Our continued success with the collection efforts related to the application process was allowing us to get paid more fairly for the services we provide, and was obviously a big part of this success. With regard to the accounts resuitable, our balance at March 31, 2025, was 295 million, an increase of just under 63 million from 232 million at the end of the year of 2024. To give you some perspective, of that 295 million AR, 199.3 million, or roughly 68% relates to visits in the arbitration process, which was similar to our position at the end of 2024. During the first quarter of 2025, the company collected around 140.4 million in cash, of which 103.7 or approximately 45% of that related to AR as of December 31, 2024. And regarding cash flow, Tom mentioned this earlier, but net cash from operating activities is very strong this quarter, 51 million, which was an increase of 47.3 million from the same period in 2024. On the liability side, our total bank and equipment type debt increased by merely 1.8 million to 43.2 million at March 31, 2025, from 41.4 million at December 31, 2024, with the majority of this debt, as we talked about before, relating to equipment loans at hospitals for such items as the MRIs, X-rays, ultrasounds, and items like CT machines. Outside of this normal 40-plus million of bank and equipment type debt, the only other items of materiality that look like that on the balance sheet are the liabilities related to financing and offering these liabilities, which are just the future lease payments due to our landlords on our hospitals. We've discussed this in previous periods, but I just wanted to walk through again so that we'll remind people how this and what this really means. These are reflected on the balance sheet because the accounting rules require us to aggregate all lease payments that we pay the landlord for the entirety of each lease term, which might be 15 to 20 years of payments. And then present value that total lease ended back for each, all the way from inception of that lease, and record both the right of use asset and of course, my right of use liability on the balance sheet for that result. As a result, on our balance sheet at March 31, 2025, the net asset balance for the operating and financial right of use assets amounted to 243.7 million, which is about 32% of our total assets. And the net liability balance for the operating and financing right of use liabilities amounted to 288.7 million, which is .2% of total liabilities. I just wanted to provide some of this perspective, as most investors and analysts don't view these right of use assets liabilities as real operating debts, so I wanted to kind of clarify that for you. With all this said, our balance sheet remains very solid, and we continue to strengthen it with our positive operating performance. Our current financial position has put us in a great position to execute all of our initiatives in our 2025 operating plan, including the opening of three new hospitals later this year, as Tom mentioned earlier. With that, I'll now turn it over to Warren Hussainian. Warren? Thanks, John, and good morning, everyone. Thank you all for joining us today. I'm pleased to provide an update on New Text Health's population health division, which supports our commitment to value-based care. As a reminder, our overarching strategy at New Text Health is to build an integrated health care delivery system, combining hospitals and medical groups, also referred to as IPAs. Our IPAs are comprised of networks of primary care physicians and specialists located around our facilities. The IPAs enroll patients from different health plans and are responsible for the total care of these patients. By combining hospitals and IPAs, we believe we will be able to deliver care that is more coordinated, cost-effective, and with better outcomes for our patients. Our IPAs send patients to our hospitals, and our hospitals deliver more efficient and cost-effective care, reducing the medical loss ratios in our IPAs. This is a long-term strategy that will take several years to bear fruit, but we are in this for the long run at New Text Health. We are case to report a strong start to the year with first-quarter results that reflect the continued momentum behind our strategy. We currently have over 40,000 patients enrolled in our IPAs in various risk-based arrangements. Of note, I am happy to report that we now have almost 1,400 Medicare Advantage members in our Houston Physicians IPA. In Q1, our IPAs generated $7.8 million in revenue, a .4% increase from $7.4 million in Q1 2024. This is despite the fact that we divested two non-core assets in mid-2024 that were generating revenues but

had operating losses. Operating income improved to $0.1 million from a $0.3 million loss in Q1 2024. Marges continue to be moderated by ongoing investments

in new markets such as Houston, Phoenix, and Dallas. With that, I will now turn

it over to Josh DiTillio, our Chief Operating Officer.

Thank you, Warren. Good morning, everyone. I'm pleased to share NUPEC Health operational results for Q1 2025, which demonstrate our ability to deliver high-quality care while achieving steady growth and cost discipline. Our microhospital model presented on patient needs continues to perform very well. That helps us get a volume trend, cost management, patient activity, and advantages of our approach. Total patient visits, as Tom mentioned, reached 40,259, a .5% increase from the 40,068 in Q1 2024, which reflects growth in both new and mature hospitals. Mature hospitals grew by .6% in the first quarter. This growth reflects our leadership team's efforts in community engagement, business development, and adding specialists to manage more complex cases by increasing observation and inpatient stays from each community need. Our capacity to provide observation and inpatient is a key strength. Observation stays coupled with unnecessary admissions, while inpatient services ensure comprehensive care for appropriate cases. This approach improves outcomes and patient satisfaction by offering efficient, high-quality care. Our model reduces emergency room wait times and provides personalized services to the new sets as a trusted provider in the communities we serve. Cost discipline for us remains a priority. Excluding arbitration costs, operating costs remain stable despite higher volumes and new hospitals this year. Labor costs increased 29% from $27 million to $34.9 million, which was comprised of increased payroll and benefits for opening four new hospitals, our higher ER volumes, and an increased volume of higher security observation and inpatient. Overall, labor costs continue to be a much smaller percentage of net revenues than most hospital companies at .4% for the first quarter, which exemplifies our leading high-quality model. Supply costs continue to be a very good story for us. Supply costs decreased 28% from $5.3 million to $3.8 million in the quarter due to our 2024 GPO and vendor realignment, even while we opened four new hospitals in the year. We will continue to see supply cost savings throughout 2025 as stated in the third quarter 2024 earnings call. We continue to support technology investments including AI, for patient check-ins, staffing optimization, provider note writing, and coding accuracy to improve productivity and efficiency. These tools will help further streamline operations and enhance care delivery and productivity this year and going forward. We continue to believe our micro-hospital model is the future of health care. This model provides efficient access, high-quality concierge care, a lower cost structure, and a more intimate and personalized setting versus the large general hospitals. We believe the micro-hospital model will continue to grow rapidly over the next few years and in the industry. As we're seeing in our existing hospitals, when patients have a choice, they prefer fast, high-quality, personalized care. With our model and profitability, we are well positioned to continue our growth and progress in the coming years. Back

to you,

Jen. Thank you, Josh, and thank you to Tom, John, and Warren for those updates. We'll now move to the Q&A. Operator, please provide instructions.

Thank you. If

you'd like to ask a question at this time, you may press star 1 from your telephone keypad, and a confirmation tone will indicate your line is in the question queue. You may press star 2 if you'd like to withdraw your question from the queue. Assistance using secret equipment. It may be necessary to put your hands at the front first in the start keys. One moment, please, we'll recall for questions,

and ask star 1. Thank you. Thank you. And our first question comes from the line of Bill Sutherland, the branch of our company.

Please, ask your questions. Thanks, and hey, everybody, and perhaps some of the progress.

So I guess, John, I wanted to think about, you said you're getting a lot more

clarity on the arbitration process as far as how the cash comes in, and it looks like your metrics are holding steady in terms of the submissions and the success rate. So should we think about 1Q as something that is essentially repeatable in the following quarters this year? I mean, you do have a viewpoint here at the midpoint of 2Q. Thanks. Yeah, great question. Obviously, we're not still in the middle of the second quarter. I'm not going to speak much today. But what I can tell you is, and I mentioned this at year end when we went through this first discussion around what was going on with arbitration. And it was sort of early stage. We felt like we had an understanding of the early on payments that were coming in, the realization of what was happening, because we had a little more time to hold off as we were going through year end, going into the early March time period to see how the true realization was happening. And so that's when we created the receiver we had at the end of the year. And I think what you can see from this, while it's going to take time to get to the point of normalizing, after one quarter we're starting to see a little more of what we would expect. I think I mentioned then that I think it's really going to be two quarters, so we're going to be able to prove this out. But if you look at the raw numbers, think about how we talked about at the end of last year compared to now when we were looking at where the reimbursement rates were. And you saw back then at the end of the 24th, we looked at a full year within the 2700 mark, but that was really only with six months of arbitration in it. So now we're moving forward and you can kind of continue and think about, okay, for the quarter of 2025, where the reimbursement, if you looked at it kind of per vision, it was a little over $4,000, almost $4,200. That's a guide, but I think you need to look back at more, I believe it's, say, the last nine months from July through the first quarter. If you look at the nine months number, it's in the 3800 area. So I think when you're talking about normalization of revenue, it's starting to work its way down based on assuming similar acuity, certainly similar level of volume, which we had some improvement there. So I think it's starting to work itself out to predict and say that this quarter is representative of what would happen in the next four years seasonality. And also I think that we're still kind of getting the complete information now that we've been in this. We started in July, but really we didn't see activity until the middle of the fourth quarter. So we're going, we had about four or four and a half months of cash coming in. So I think as we see the second quarter and add another quarter to it, I think we'll really define that. But generally it's trending in that direction, but I still think we're, I don't think we're at a steady state yet. So we're going to have to watch that closely over the next quarter or so. Well, I, yeah, I was kind of thinking about it in terms of how it laid out with what you realized on terms of claims that were actually in the first quarter and then what came in from fourth quarter and third quarter, et cetera, and whether that sort of pattern feels like it's something that is going to, you know, follow. In other words, you have to see the world. And so you can't say, obviously no one's looking for, you know, we understand the vagaries and all this, but that's kind of a pattern to think about in terms of those trails, if you will. Yeah, absolutely. That's all. Bill, I mean, it's a good point. So the trending, as you mentioned about the pattern, what we can say is, you know, we put out numbers at the end of the year, just like we put out numbers here. I can tell you that the numbers at the end of the year, I feel like they were representative of what was happening and was expected to happen. And we've continued that into the first quarter. So, you know, barring major changes other than the other independent variables that affect revenue, I mean, I think the trending is solid. And I mean, this engine, the process that we go through is set in place. And even before we went public, we set up just the regular or cool process of our revenue. And all we did was add on this feature and the engine is there and we're feeding, as we talked about, 60 to 70 percent of our business are rolling through this process. And it's on a consistent basis still happening. And that's happening and we're still seeing the same level of success, over 80 percent or more. So based on that, the trending has been solid and we hope to, you know, watch that continue to move forward. Great. If you did just reaffirm something, I want to make sure I understand. The three remaining underdeveloped hospitals receiving income on their model,

that is going to run through third quarter and then

they'll

be done? Correct. Yeah.

Okay. We are finished by the early part of the first quarter.

Okay. And then with the cash growing the way

it is, I'm just curious as you guys think about your several deployment plans and how you may be prioritizing going forward? Yeah, that's a great question. And I know Tom can speak more of that too as well. But I mean, cash has been strong. We actually have sort of an investment approach in shortly for in the short term as we look at the different opportunities that are out there in particular. I mean, certainly we're always looking for continued growth and opening up facilities, which does take, you know, as he's talked about, he's got several in the pipeline. So that's a big piece of potentially opportunities for us. We could increase that rate if we wanted to. Also, as Warren mentioned on the population health side, there's opportunities to invest in that side of the business as well, as well as potentially even looking at other similar smaller hospitals that would fit our layout to basically potentially add existing businesses that maybe are performing as well and then adding the features or functionality that we have to it and getting off the ground a little bit quicker. So there's opportunities in kind of those three areas. Tom, you can talk more about others. Yeah. No, thank you, Bill. Thank you for following us and thank you for covering us. But like John said, we're very fortunate to be in a position to have a lot of cash in the books. Obviously, we're going to be very conservative with that cash and use it to maximize shareholder value. And so we have a lot of options. The good news, though, is that opening one of these hospitals, you know, is not that capital intensive. And so even if we open these three hospitals this year, we should still have a lot of cash left over. And so we're still discussing internally on how to back the boy by cash and to maximize shareholder value.

Great. I'll come back in here if I have other people giving a question. Thanks, Chris. Thanks, Bill. Our next question is from the line of Thomas McGovern with

Maxam Group. Please proceed with your question. Hey, guys. Gretz from the Corridor. I just want to inform you, especially underscored by the collections and arbitration. So I showed you my first question related to during the quarter, a little bit over 40% of the arbitration related revenue was related to data service prior to the first quarter, right? So if we look back between the fourth quarter and this quarter, you recognize around $95 million in fourth year. So what I'm getting at is, you know, how have you guys started to look at working through prior quarter data service revenue? You know, have you guys worked through most of what you'll recognize for the fourth quarter? And can we expect the first quarter to be similar to the fourth quarter as of the end of the second quarter? So, you know, do you guys recognize $50 million? I'm sorry, just to clarify. Do you guys recognize $50 million from one queue? Would it be reasonable for us to assume you guys would be able to recognize somewhere around another $35 million in the second quarter, kind of consistent with what you did in fourth year? I mean, it's a great question, Thomas. See, the reality is, I think, you don't know if we watch the process. I can tell you that, as I mentioned before, I think the ironing out of the realization piece, assuming steady state is starting to become clearer and clearer, which allows us to, in the period that we're in, improve kind of the accuracy of the revenues that we're recording, right? So I think we've done a really, really good job. And quite frankly, even prior, as I mentioned before, prior to arbitration, this is the way we've captured revenue to the best, the best recent historical data, assuming things remain consistent for similar acuity, similar insurance payers, similar locations, right? We're doing it down to the granular level. So what happens is, as you see things like, okay, maybe there was an additional amount in a current quarter or a current month that may be related to a previous month or a previous quarter, what that does is it helps us update the model. And it could be up or down. In this case, clearly, it's a little bit higher. But I think it's helping us to better align, better identify, and better predict really what's going to happen. I think we've done a really good job up to this point. And we're continuing to get better and better. But a lot of it depends on the timing of cash coming in. And each of the different payers, right, has different situations with each one. Some might pay slightly quicker, some slower. And there's all sorts of individual situations one by one. So, but on a consistent trend basis, I think that, you know, previous period component should continue to work its way down. But that's always going to be there because you're taking someone's walking in the door today. And potentially, if it goes through the arbitration process, it could be five months before you ultimately get final payment. So you're anticipating, then you might get a piece of that in 30 to 45 days, which is how it works, and then you go into the process. And then you've got to wait, you know, four months after that to potentially get paid. So it will just be watching that and managing that and each of the different, watching it closely with different payers and the different, you know, levels of acuity and also, you know, different locations and different states that we're in. So long answer to your core question is I can't predict exactly what we'll be to expense, say, in the second and third quarter. But I can tell you that I feel like we're getting tighter and tighter on the realization based on the more data that now we're getting that we've now had, you know, a solid, if you think about the first payment coming in about September, October of last year, now we've got six, seven months of payments. And by the time we close out the second quarter, it'll be up to close to nine months of payments on this process. I think we'll have a much better, much better feel for it. But I think you see the trending, but I think you have an idea of kind of where it's heading, and I think you're on target with your whole process.

Understood. I appreciate

that, Coller. And how can we be looking at the addition of new eligible arbitrators? Do you think this could accelerate the arbitration process or in any way shift your strategy for submitting plans? Yeah, that's a great question. We believe ultimately that will only help us, right, because I think one of the things that we've been made known, we've been to a couple of different seminars speaking at some and listening to other groups, including a couple of these IDREs, in particular a couple of the larger ones, along with the government, and they all indicate that the most important thing that needs to happen is that they need to find some additional arbitrating groups that can be certified and come in and help with some of the backlogs, because there's no doubt that the backlog is there, and you can see it in industry data as well, we see it too. So they have been picking that pace up a little bit. Several of them have done a great job. There's a couple that have lagged, and they're actually being communicated with to try to help them get resources and improve on that. Plus then they've added, essentially as you mentioned, adding a couple more. I think adding a couple more will only help the situation, and we'll have to watch their impact and their communication in the process as we start using them, because each one is a little bit distinct and different, and so we have to kind of watch their approach, how they handle the information that we provide them when it comes to their resolution, who wins or who loses. But we think it will only be a positive as they move down the road, as they add more and more of these, and they are getting better at it, which is good, and most of them are adding resources as we speak. Understood. Thanks for that. And the last question that I'll hop back into is just looking at the acuity mix. One of the largest drivers of mature hospital growth as well as the increased in-patient and observation visits, do you have an added specialist to kind of facilitate this and continue to drive growth in that regard? I'm just curious, you know, do you think that you're now operating at kind of a steady run rate in terms of acuity mix and in-patient volume, or do you expect that to continue to ramp as we move through 2025? And do you expect it to continue to ramp, maybe just touch on some of the key points that are going to, do you expect to drive continued growth in acuity or high

-level acuities and in-patient and observation visits?

Yeah. Hi, Thomas. This is Tom. First of all, thank

you for following us and thank you for covering us. I'll elaborate a little bit on that question, and then I'll pass it over to Josh. But the way to think about this is that we still have a very high capacity in our in-patient capacity. So, in other words, as we ramp up these hospitals to be able to admit more patients, and that includes getting more specialists on, getting the proper equipment, getting the proper software technology, so on and so forth, we feel that there's room to grow, not just on the volume side, on the ER side, but also on the in-patient side. So, Josh, do you have anything else to add from that standpoint?

No, not much, but I would just add that, as Tom said, we do have bed capacity, and we are increasing our reputation in the care of being prepared to take care of most patients. But the specialist component is a big, big component, adding cardiologists, adding neurologists, and other specialties has helped us take care of more patients, more observation and in-patients. So, we expect that to grow. We haven't put out guidance on that yet, but that will continue to grow over the next coming quarters.

I understand. I appreciate that, Clare. I'll be back with you. Thank you. Next question is from the line of Gene Manheimer with Green & Capital. Please use your questions.

Oh, thanks. Good morning. Congratulations, guys. Another above-average quarter, associated. Thank you,

Gene.

You're welcome. The arbitration payments that we've been discussing, when you get those in a successful dispute, is there a penalty payment that you are receiving in that that you would not otherwise receive if the bill was paid the first time? And I guess where I'm going with that question is, over time, is arbitration revenue moderated and perhaps it's offset by higher base reimbursement? Does that make -over-year costs tougher when we get out to, say, 2026?

Yeah. So, Gene, great question. On the first piece, in the arbitration concept, how that process works, right? Right now, there is no quote-unquote penalty for them to pay, pay timely, or not pay timely. I know Tom indicated one of the acts earlier, the Murphy Act, and one of the components of that listed and has in there is somewhat punitive penalty concepts that I think is important and something that is, if and when it gets put in, will significantly improve the timeliness of payments. So, first question, or answer to your first question is, this should not have, in our numbers, it's basically us providing the support for every, each component of the visit itself, supporting the value of the services that we're providing, and that's what's going on to the arbitrator. Now, there is the ability, you'll see in the NSA specifically says this, you can include costs to collect. You have to go through this process, you have to put yourself out to get lawyers, or just spend time and effort. So, you are able to include some type of cost component in addition to the services that you have, which in a lot of cases, that is included in the ultimate argument that ultimately goes to that arbitrator and part of the 80-plus percent win that we do get. But there is no quote unquote penalty as you ask at this point for them not paying or not paying timely. So, I guess the answer based on that, then you ask about how that would affect 26. I don't think there would be any necessarily impacts in the future period based on that changing, other than certainly if they do put in place the action for a punitive measure for the payers if they don't pay timely, then they will certainly will increase the ability to have additional revenue. But at this point, that is not the case in the way we do our current process.

Okay. Thank you, John, for that color. And my follow-on is really more in the core business. You know, you cited a 5.3 percent increase in your hospital visits, which is strong. I'm just wondering if there was any element of outside seasonality there. In other words, was the flu season worse this Q1 than last Q1 and therefore need to be played a bigger factor?

Yeah. Hi, Q. I can answer that and maybe Josh can come in. By the way, thank you once again for following us and covering us. So, this year's flu season was quite interesting. So, what we saw was that the flu season started later, I would say mid-December, and it progressed through February and maybe even early March. And it was not just the flu, but there was RSV, there was obviously COVID also, and some GI bugs that was also involved. So, the point is that, yes, this flu season was a little bit longer than last year, but even then, if you compare it quarter to quarter, like year over year, and that's except the quarter, we still achieve a 5 percent increase. And so, I think that's basically to Josh's point that the communities are more aware of our services. We still provide fantastic services to the community. I mean, if you take a look at any of our, say, Google review, we assist in four and a half to five stars, which is very unusual in health care. And so, as the further we continue to operate in each community, the more the word gets out of how great our hospitals are so that more patients continue to come. Josh, any more color on that?

Yes, Tom. Well said. A couple things. I mean, one, about a year and a half ago, we really, and I give credit to our team, really started a big business development effort, which continues to bear fruit. Our challenge really is getting the word out on our hospitals. We feel that we have the best service in the industry. So, once a patient comes in, they see how great it is, they get the concierge care, they're going to come back, they're going to bring their family back. So, we continue to try and get the word out to educate the community on all the services we provide. And I think that's why you're seeing the continued mature health of our growth, as well as decreased observation and inpatient.

Yep. That's great. Congratulations on that progress. And if I could just squeeze one more in, the three new hospitals planned this year, can you just share maybe the timing of when you think those will open? Thanks.

Yeah. Hi, Gene.

So, I could elaborate on that. So, all three hospitals this year will be third and fourth order. All three of them are going to be in Texas. One of them is going to be in Houston, where our corporate office is, so it's essentially our backyard. The second hospital is going to be in San Antonio. And the third hospital is going to be in Sherman, Texas, which is located north of Dallas on the Texas and Oklahoma border. So, all three are very fast growing areas with very good job growth for each of the communities. And we think that we could make a difference by bringing our brand of medicine to all three of those areas this year.

Well, that's great. Thanks, everybody. And congrats again. Thank you, Gene. Our next question is from the line of Sash Rapone with Westbury Capital. Please, if

you have any questions.

Hi. Good morning. Thanks for taking my questions and congrats on the strong quarter. Going back to the discussion around the excess cash, could you talk through the options you guys are considering and whether capital returns could be in the cards?

Yep. Absolutely. In addition to the things that we talked about earlier, thanks, Josh, for the question, we're always looking at whatever's going to make sense from a shareholder perspective as values. So, we have discussions about whether there'd be a share buyback. It could certainly happen. We've talked about things like dividends at some point down the road, whether that would happen anytime soon. But certainly, along with those, as we mentioned earlier, certainly the investments in our current hospitals and maybe growing that pipeline a little bit quicker. The population health side, which I think is a great opportunity there to take on some situations that will help us really add value quickly. So, those are a couple of different areas, Tom, you can add to that. Yeah. No, thank you, Josh, for following up. So, to John's point, we have a lot of options. Obviously, we need to be very cautious with our cash and maximize shareholder value. But the way that I see it, I mean, obviously, we could talk about dividends share buyback and all those are on the table. But a more interesting way of looking at this is maybe to increase more in our development pipeline and increase growth. And so, there's several levels for that. And the first level is adding more de-nobel hospitals. But the problem with that is that it's all development and construction. So, and by what I mean is that even if you want to grow faster today, it still takes about two years to build these hospitals from ground up because these hospitals do not exist. We're the pioneer in the country in building these hospitals. And so, unless we want to build a hospital, we can't operate the hospital. And so, you have to build from the ground up. And so, as you can tell, building these, developing these is challenging. Not that we can't do it, it's just that there's only a certain amount that you can do even if you want to start now. And so, the second question is, is there M&A activities or is there acquisition opportunities? Once again, from a hospital standpoint, there's just no hospitals out there to be bought. So, even if you want to buy a hospital, they don't exist unless you buy these very massive, big, traditional hospitals. But then, a lot of these hospitals may have failed for a certain reason. And they don't have the same sort of model that we do with smaller and less number of beds and more cost efficient. And so, that's a little bit of a limitation. And so, the third lever is to maybe increase our number of IPAs, is what Warren was talking about. But that is a possibility. And currently, we have four IPAs in Houston, Phoenix, Los Angeles, and Miami. And we have 24 hospitals. And so, the idea is that if we could put an IPA around each of the hospitals, that may be doable. But once again, we need to be very prudent in our spending and only look at certain businesses that will have a good correlation as well as benefit our current hospital. And so, look at all options at this point.

Okay. Yes. Thanks for that. And I'm just going to follow up on... And I appreciate that you guys are only halfway through the quarter here. But on the account receivable, curious if you could provide any additional color on both the confidence for collection and then also the expectations for pacing there.

Yeah. I mean, good question, Doc. As I kind of talked about earlier in one of the previous questions, when I think about AR and I think about where we're working into the year and doing based on early information on how realizability was happening through then, and then now watching it after first quarter, I'm pretty confident, much more confident in what we had at the year end, which is fantastic, and that it's continuing into the first quarter because I think the trending has been pretty consistent. And as we watch it, of course, players can change their behavior or situations can happen, but I think the timelines that it takes to collect in the current environment that we're in, somewhere on average, all in, it's four months, but you get the piece that doesn't go through arbitration coming in just like it did before. And that normally would come in in the 60 to 70 day mark, if you remember back in the 2023 or even early 2024. Most of that, our collection time period for a lot of it was in that 60 to 75 day, but that was pre-arbitration. And then now the arbitration clearly has extended that because it can take from data walking in the door up to five plus months for the final payment to come in. And you still get the first payment after that 30 to 45 days, and then you just have to wait from there. So long answer to your short question is, you know, the average of that comes to somewhere in the 120 day mark is what we're seeing overall blended. And we'll watch it closely with some of that coming in in that normal 60 to 75 day period and a larger chunk through arbitration coming on the back end, you know, between the four or five and sometimes slightly longer than five months process to get paid from day one. So hopefully that helps. But I think what we were anticipating at the end of the year, which we were seeing that early on with limited numbers, continued into the first quarter. And I think that's the standard kind of where we had finished the year. And I feel pretty confident that what we have sitting at the end of March is, you know, continue on that run rate and barring any major changes that the time period to collect all of this will continue to stay on that kind of period time line that I described.

Got it. Thanks for that. And congrats again on the short quarter.

Thanks Josh. Thank you Josh. Thank you. This now concludes the question and answer session. And

I'd like to turn the floor back over to Jennifer and Reasons for closing comments.

Thank you all for those valuable questions and answers. For all those joining us today, if you have more questions, please email us at investors at NewTestHealth.com and we'll get back to you promptly. On behalf of the NewTest management team, thank you all for joining us for our first quarter 2025 earnings call. We've covered a lot, growth, strategies, challenges, and our vision, and we appreciate your time and interest. A recording of this call will be available on our website for a limited time, so feel free to revisit it. Take care everyone, and we look forward to keeping you updated on our journey.

Ladies and gentlemen, thank you for your participation. This does conclude today's teleconference.