OptimizeRx Corporation

Q2 2021 Earnings Conference Call

8/4/2021

spk00: Good afternoon, and thank you for joining OptimizeRx Corporation's second quarter fiscal 2021 earnings call. With us today is the Chief Executive Officer of OptimizeRx, William Febo. He is joined by Company Chief Financial Officer, Doug Baker, and Chief Commercial Officer, Steven Silvestro. Before we conclude today's call, I'll provide some important cautions regarding the forward-looking statements made by management during today's call. I would like to remind everyone that today's call is being recorded and will be made available for replay via webcast only with instructions in today's press release and in the investor section of the company's website. Now I'd like to turn the call over to OptimizeRx CEO, William Febo. Sir, please go ahead.
spk10: Thank you, Melinda. Good afternoon. Before we begin our review of the quarter, we just wanted to express our warm wishes to everyone on the call today. I hope that you are all having an enjoyable summer in retrospect of all that has occurred with the pandemic in the last 18 months. We hope everyone on the call has had an opportunity to safely meet up with friends and loved ones. One takeaway that I know has been felt by everyone throughout this time has been a new sense of perspective of the connections in our lives and what we value as important. Finding ways to stay connected with and present for each other has been one of the most valuable takeaways from this season for me and the people at OPRX. So as we move forward with our call, we wanted connectivity to be today's theme. Connectivity across our existing business and industry innovation continues to increase critical connectivity for our customers. Doug will go into the quarter's results in more detail, but we are very pleased to report that year-over-year revenue grew 55% for the quarter, as compared to a year ago period, finishing quarter bottom line cash flow positive. I would be understating my excitement in just saying how pleased we are with OptimizeRx progress in the new fiscal year as we continue to be a major part of the industry's shift to digital solutions for awareness, access, and adherence challenges. The connectivity that comprises the OptimizeRx network and technology platform taken as a whole is a uniquely powerful asset that enables our clients to address these core aspects of their business. Our offerings are so powerful because they enable pharma companies to stay present throughout the patient care journey. It feels really good to be part of a company whose mission and objectives positively impact all the stakeholders within our sphere of influence, from patients to providers to life science companies. Since our technology offers life science companies a direct channel to providers and patients to raise awareness about their treatments, many of our clients' brands have experienced significant script increases using the OptimizeRx platform. Our clients see an average ROI of 8 to 1, with some as high as 20 to 1. The power of third-party measurement is a key differentiator and allows us to accurately measure the tremendous value we deliver to our clients. We have also seen the number of our brands adopting our technologies jump from 80 to 140 in the last six months. We continue expanding our technology, impacting care delivery and the patient journey beyond the traditional point of care. Physicians engage with many digital channels beyond the electronic health record to access all the resources they need to deliver the best care to their patients, including while performing desk research, peer to peer collaboration, and other forms of indirect care. Our growing technology partnerships outside the electronic health record allows us to continue unlocking new omni-channel touchpoints for life science companies to support and engage providers both within and outside the EHR. This increased connectivity not only amplifies physician mindshare, but also gives us the opportunity to further diversify the platform's channel mix so that drug manufacturers can address clients' challenges in a more complete fashion. To this point, we continue to strategically focus on the build-out of our enterprise solutions in order to attract and retain this growing customer base. Previously, we had reported 33 of our 46 enterprise deals pipeline having closed. We have seen an increase in the enterprise pipeline to 63 deals, and as of the end of Q2, our new number of closed enterprise deals is 52. with an average ACV of $1.1 million. As part of that, in Q2, we won two deals incorporating evidence-based provider engagement, leveraging real-world evidence, with an average contract value of $10 million. In short, we have exceeded our expectations and are thrilled to see our clients leaning in more to our enterprise approach. This is very exciting, given that we have just incorporated the use of advanced analytics on our platform. powered by real-world data, or what we call RWD, in Q4 of last year. This solution is still very early in its uptake and allows our clients to deliver evidence-based awareness programs to effectively engage providers with treatments-related information. More importantly, as we continue to socialize and educate clients and the industry on this powerful enhancement, they're expressing real excitement and appetite for the solution. The continued growth of enterprise and interest in real-world evidence solutions that our platform is capable of delivering is particularly important, given that our activity around specialty medicines accounts for 53% of the spending, up from 27% in 2020. This continued trend is being driven by innovation and growth in oncology, immunology, and cardiology, providing the alignment of our capabilities and reach to our clients' needs. While PAM is a moving target, given the extreme growth in digital enablement for reaching physicians and patients, we are seeing continued penetration and therefore increased market share in those fast-growing therapeutic areas. In doing so, we have a special focus in supporting pharma's engagement across three specialty areas in particular, as mentioned, oncology, immunology, and cardiology, where we've seen a 600% rise in customer engagement over the last two years. We expect these specialty areas to make up more than 50% of revenues going forward so far as revenue mix goes. Last year, 24% of our revenue was derived from these three specialty areas. So you can get a sense of how quickly the pace of interest has ramped in the doubling of the percentage of revenue share this year. When we think about our pipeline, 43% of our new business is also derived from these three areas. As we secure new channel partnership across these indications of strategic interest, we are also broadening our network, such as in oncology, where we are connecting and communicating with over 50% of the oncologists across the US. In many senses, we've built a truly ubiquitous technology platform with an IT backbone that allows us to overlay and grow new solutions that advance our mission to help patients start and stay in therapy. by unlocking omni-channel avenues for drug manufacturers to engage providers and patients in deeper, more meaningful ways. Our team has also invested lots of time and effort in channeling our ability to enable innovative connections between our three principal stakeholder groups, which, as I've mentioned, are patients, physicians, and life science companies. As our technology platform has been developed around these three stakeholders, We are also designing innovative solutions aiming to solve challenges related to, one, provider awareness of important clinical, therapeutic, and financial information about available treatments so they can support patients in overcoming barriers to treatment. Two, affordability of treatment and adherence for patients as they progress along their care journey. And three, ensuring that both patients and providers are able to take advantage of the life science support that exists within the healthcare ecosystem. I'm reinforcing the connectivity aspect between these stakeholder groups in order to discuss the beneficial innovation that we are currently building out for the industry. Care delivery and the way patients interact with technology, as well as the healthcare system, to manage their health never stops changing. Our platform has continued to evolve ahead of this curve to ensure information and therefore treatments are accessible when and where they need to be. That is a critical aspect of what we bring. As our platform technology has become more sophisticated, we have also pegged its evolution to solving the increasingly complex challenges on behalf of our clients. This is a significant illustration of the increasing value we're providing to the healthcare industry. One of our many recent highlights is that we signed an agreement with one of the top five pharmaceutical companies as an anchor client in a new patient affordability initiative using railroad evidence to provide visibility to doctors when Medicare patients' treatment plans are at risk of lapse due to loss of coverage. This initiative is equally beneficial to both the patient and the provider in alleviating the cascading non-adherence effects caused by financial burdens. This is only one example of the value and potential of our technology, and this is huge for us because it stands as testament that we're living up to our mission and commitment of helping providers and patients have easy access to accurate, actionable information on treatments and medications to support better health outcomes. Looking at the evolution of OptimizerX, if you build it, they will come, is a fitting analogy. In building out a technology backbone and infrastructure for stakeholder communications in the healthcare space, we're now successfully overlaying innovative technology enhancements and creating deeper connectivity across the mesh network of healthcare providers, patients, and manufacturing and their brands. This is all in line with our mission and objectives, and we look forward to updating the market further on the progress of this exciting platform as we continue to digitize, modernize, and connect communications in the healthcare space. With that, I'd like to turn the call over to our CFO, Doug Baker, who will walk us through the financial details for Q2.
spk11: Doug?
spk09: Thanks, Will, and good afternoon, everyone. As with all of our calls, a press release was issued with the results of our second quarter ended June 30, 2021. A copy is available for viewing and may be downloaded from the investor relations section of our website. We also filed our 10-Q today. Turning to our financial results for the second quarter ended June 30, 2021. Our reported revenue for the period was $13.6 million, an increase of 55% over the $8.8 million from the same period in 2020. The increased revenue resulted from increases in sales across all of our solutions. Gross margin for the quarter moderately increased from 58.6% in the year-ago period to 59% in the current reporting period. Operating expenses increased to approximately $7.7 million in the second quarter of fiscal 2021 as compared to approximately $6.2 million in the same year-ago period. Overall, this increased results from our efforts to expand our product line and to build out our organization to establish a stronger base for current and future growth. our expenses increased at a substantially lower rate than our revenues as a result of the operating leverage of our model. We had net income of $0.4 million in the second quarter of fiscal 2021 as compared to a net loss of $1.1 million during the same period in 2020. For further details, you can refer to the MDA&A section of our published 10-Q. Overall, the net income for the second quarter of 2021 resulted from the increased margin generated by our higher revenues, partially offset by the increased operating expenses. On a non-GAAP basis, net income for the second quarter of 2021 was approximately $1.8 million, or $0.10 per basic and fully diluted share, as compared to the non-GAAP net income of approximately $253,000, or $0.02 per basic and fully diluted share in the same year-ago period. Now, turning to our balance sheet, cash and cash equivalents totaled $83.9 million as of June 30, as compared with $83 million on March 31st. We do not anticipate the need to raise additional capital in the short or long term for operating purposes or to fund our growth plans. We are focused on growing our revenue, channel, and partner network. However, as a company in the market that is active with merger and acquisition activity, we may have opportunities, such as for acquisitions or strategic relationships, which may require additional capital. We will assess these opportunities as they arise with a view of maximizing shareholder value. This wraps up the discussion of our financial results. Now I'd like to turn the call back over to Will.
spk10: Will? Thanks, Doug. Great update, great results. Collectively, we feel that we're at a critical mass, and with each passing quarter, our momentum continues to build, and we are still very early as a company. We're very optimistic about our future, and that's because directionally, we've worked diligently to monitor expenses, successfully integrate acquisitions, and make full use of our expanded operations while working towards generating growth from every angle. We're able to accelerate our growth by leveraging OptimizerX's highly scalable technology backbone, which continues to generate strong ROIs for our clients as we continue to find innovative solutions to life science awareness, access, and adherence challenges, three very large issues for our clients. Additionally, rounding out our healthcare communication technology is a network of healthcare providers that we have built over the last five years, and it's really starting to show. In developing IT infrastructure concurrently with our network of providers, we've garnered recognition from our clients through consistent recurring revenue as well as building goodwill and having an openness to new products and services when the opportunity arises. We have invested in building a first-in-class organization both with people and technology that is leading the transformation of healthcare communication technology and believe that there is still yet more to come as we close out the fiscal year. With that, I'd like to open the call to your questions. Operator?
spk00: Thank you, sir. If you would like to ask a question, please signal by pressing star 1 on your telephone keypad. If you are using a speakerphone, please ensure your mute function is turned off to allow your signal to reach our equipment. Once again, that is star 1 if you would like to ask a question, and we'll pause for just one moment.
spk02: We'll take our first question from Ryan Daniels with William Blair.
spk01: Hey, guys. Thanks for taking the question. Congrats on the very strong start to the year. Well, maybe we could start with the enterprise pipeline. Obviously, a lot of growth there, and you continue to hit at a very high close rate. I'm curious, of the 52 enterprise deals you've closed, how much of that is already kind of in the run rate of sales in the second quarter period, and how much of that do you think can flow through into 21 versus going forward into 2022?
spk10: Hey, Ryan, thanks. Yeah, great question. Yeah, there is definitely a piece of this that goes into 22 when we mentioned 1.1, that is annual contract value. A good percentage is going to be in the second half. What we're seeing is, as you saw, we had a big jump in enterprise deals just in general through the pipeline. And many of those started at a lower level. And what we've seen, you know, in the first half year is a lot of happy clients. And so they're coming back to do more. They're upping it. They're bringing it to other brands. So we're not going to break out what percentage it would be in the year because we stay away from the guidance. But it's a healthy percentage. And it really sets us up for, you know, strong planning session going into 22. As you know, that's an activity in Q3. Let me ask Steve also to just comment on that.
spk11: Thanks. Well, hey, Ryan, good to hear from you.
spk06: I think one of the other pieces that you've heard us mention is the cross-sell, up-sell opportunity for our clients. We've been diligently sort of focused on that, and that is also generating additional enterprise opportunity as we've had sort of clients come in on what we would say is maybe pilot revenue or buying one and or two solutions. when they're seeing the return on investment and the outcome from the solution that they purchased, they're very quick to scale to the rest of the solution set or more modules on the platform, which is also driving some of that growth. So as Will says, it's not all 21 revenue. Some of it will carry over, but we're feeling really good about what the second half will look like just based on the momentum that we're seeing. And as you see, there were two different pieces we mentioned in here. One was obviously the updated close, But you'll notice that we also expanded the pipeline at the same time as we were prosecuting the closes. So there's sort of a duality compound effect there. We're pretty proud of that.
spk01: Okay. That's a very helpful color. And then, Will, you mentioned some, I think, updated ROI metrics, 8 to 1, up to 20 to 1. Extremely impressive. And I think that's higher than we've discussed in the past. And I'm curious... What that potentially means as you plan internally on the product pricing front, as you generate those type of returns, is it something you think you can generate greater price increases year over year, given what high returns you're giving to the pharma companies? Or do you want to continue to let that flow through to the companies and let that drive expanded revenue growth and new contracts versus trying to increase your pricing?
spk10: Yeah, so remember we talked about two ways of pricing, one transactional, one value-based, and enterprise tends to lean towards value-based. And if we could dissect those publicly, we would see a much higher per transaction rate just because there's more value being generated on lower volume because there are specialty medications. So in essence, just by shifting to enterprise, we are definitely, I think, pricing it correctly with the premium it deserves. The clients are very happy with that. Relative to the first question on ROI, yes, all our presentations have had a five to one. We obviously have been doing a lot of them. So we took our list, looked at it, and that's moved up just as an average. and uh and then we shared with you know a top of the average uh 20 to one and that that will drive and remember this is all third-party validation so feel really good about that um and and if you it's easy to conceptualize if you're doing more solutions for the same brand with the same set of physicians and patients you're just going to get more touch points right so it's going to drive greater roi and script increase so they go together really well i think going forward The way we will get more value is by delivering it. And, you know, the market is so perfect that way. And by the introduction of RWE, we've also seen an increase in our pricing and the value that the clients see from it. And it's really encouraging.
spk01: Okay, perfect. I'll hop back in the queue. Congrats again, and thanks for taking the questions.
spk11: Thanks, Ron.
spk00: Thank you, Mr. Daniels. Next, we'll hear from Sean Dodge of RBC Capital Markets.
spk05: Thanks. Good afternoon, and I'll add my congratulations on the great success, great momentum in the quarter. Maybe, Will, on that last point you made on the real-world evidence capabilities, you highlighted that in your prepared remarks. You said fast-growing demand for these. You've signed a number of them already. Can you give us a sense of what the inclusion of real-world data means for your white space? What kind of, you know, kind of enhancers does that make to contract value?
spk10: Absolutely. I'll start, and then I'll hand it to Steve. You know, if you think about our clients, they've been using real-world evidence to drive a lot of decisions, communications and marketing decisions. via their CRM and then ultimately to their sales representative. And if you can imagine using that kind of data, that kind of message, first of all, a lot of that data is 30 to 60 days old. Secondly, it's, you know, there's just lost in translation problems, but that has been the standard of delivery. Now, so our clients completely believe in evidence-based data to drive marketing messaging. now they can have actionable RWE influence inside of point of care. And so just the ability to do that enhances what they've already made as investments, and it gives them another touchpoint that's highly informed. Let me pass it over to Steve because he really brought this into the team and has done a great job championing it.
spk06: Thanks, Will. Hey, Sean. Thanks for the question. I think the other piece that's relevant, and Will sort of alluded to it, is just the timing of the alert. So if you think of the messaging being delivered to the physician and every other alert-based system that's out there, it typically is driven through a CRM system, given to a sales representative. The sales representative then needs to act on that, which ultimately means scheduling an appointment with a physician and meeting with that physician over time. Oftentimes by the time the sales, actually 100% of the time, by the time a sales rep gets to that physician, that patient is already gone. Typically they're on a first or a second line therapy, which means they've already missed really the window of opportunity. For us, when we generate that alert, it is a real time alert to the physician at point of care. And so we are able to get that information to the physician before they make a choice on therapy decision. And so that timing is really, really critical. And that's a big part of the early success with this, but much more success to come, Sean.
spk05: Okay. That's helpful. Great. And then I guess as we get into the back half of the year, that tends to be when more of the buy-ups occur. Does migrating a client to an enterprise arrangement change anything about that phenomenon or that dynamic? And then historically, if we look at past fourth quarters, what proportion of your revenue – historically has come from buy-ups.
spk10: I'll start. Steve, feel free to add. So just in general, the buy-ups we tend to see later in Q3, or at least the communication of it, most all that happens in Q4, it can be anywhere from a 5% to 15% bump. It always makes Q4 that bigger. As we talked about last quarter, we saw a healthy amount. nothing's telling us we wouldn't see it, but you really don't have visibility into that, but we can, you know, update after Q3. But relative to enterprise renewal, you know, as Steve said, we went up a number of enterprise deals. ACV is 1.1, so that just means, and two of them are 10 million, right? So that means there's a lot that are small. I think what we've seen, which is new for us, is the small ones upping significantly. as we ended Q2 for the second half. And usually, you know, you see that later in the second half. So pretty encouraged at the progress and, you know, expect to see really good flow through in the second half. Steve, did I miss anything on that?
spk06: No, I think you hit everything. Maybe one more add, and that is that we have commercialized that solution also implicate to the positive. the potential revenue for buy-ups in the fourth quarter.
spk11: Steve, you're breaking up, Steve.
spk10: You're breaking up. Okay. Okay. Try to repeat that again because that's an important one.
spk06: I said, hopefully you can hear me better now. What I was saying is that we've, okay, good. We've commercialized since last year, fourth quarter, several new solutions that will positively impact revenue generation in the fourth quarter. And so those will, you know, we've already discussed the real-world evidence solution. There were several others, which we've already announced. But we're feeling very optimistic about the impact of those coming into the second half of the year.
spk05: Okay. Got it. Great. Thanks again. Thanks, Sean.
spk00: Thank you, Mr. Dodge. Moving on to Andrew DeSilva of B. Reilly Securities.
spk07: Great. Thank you. Good afternoon. Thanks for taking my questions and really congrats on the progress. Just a few quick ones for me. We'll start with a real world evidence offering. Can you give a little color on expanding there and can you talk around it? The TAM just seems like it could be massive with the $10 million value. And I'd be interested in how you're thinking about it in the near term. And then over the next couple of years, I'd also be particularly interested in if this is something that's more tailored to existing customers or new customers and what kinds of brands are the best fit here. I'm assuming it's a fairly good flow through to specialty medications.
spk10: Yeah. Hey, Andy, great question. Steve, you want to start with that one?
spk06: Yeah, happy to. Hey, Andy, thanks for the question. Good to hear from you. The real-world evidence solution really applies to our entire customer base. Essentially what we're doing there is connecting our alert-based system within the platform in an interoperable way to the entire ecosystem of healthcare data that exists outside of the EHR where we're API connected. And so what that allows us to see are things like claims, lab records, et cetera, longitudinally at a patient level over a period of time. And we use our AI engine that we have built as part of this to interrogate that data, organize it in such a way that it can connect to our platform and direct the message to the physician. And we do that in sub-second increments. It's real-time communication. The example that we announced about the Medicare donut hole is probably a really good one to contemplate. If you think about how many patients there are that are classified as Medicare patients that have that need, Andy, that hit that donut hole, and then think about the specialty medicines that that cohort of patients is on, it's a fairly large number. And so while we won't talk about CAM for that on the call today, hopefully that gives you an idea of the size of the opportunity. It virtually is, you know, that's one use case, but there are hundreds of use cases that we could apply it to. And so we're feeling really, really good about what we've done there.
spk11: Useful. Is that helpful? Thank you.
spk07: Yeah, very, very helpful. So my next question is related to gross margins. How should we think about the real world offerings margins and Was there any benefit through the offering during the quarter, or is this going to be, you know, largely a forward top-line benefit?
spk10: No, there's – we did see some. You know, first of all, I have to remind everyone we launched this in late Q4, so before RFP season. So almost all this activity is in-year activities. selling and closing. And if you've been with us for a while, you know that that's not regular with pharma. They only do that when it's highly relevant and effective. So really, really proud of the team for doing that. It's very hard. We innovated all virtually, launched, sold, then closed, and then launched all in six months. Really incredible. But yeah, no, it's really... We think the ROI will continue to drive adoption. And we don't have a multiple on the TAM, but as Steve said, there's hundreds. I just want to highlight, right, we moved from 80 to 140 brands, two of which have an ACV of 10 million. So you don't have to do too much math to see that the opportunity is very large and it's very early.
spk11: Great, and did you have any idea on how we think about the gross margins for that?
spk10: Yeah, sorry, I got so excited about it, I forgot about the gross margin question. So, yeah, so that was product mix. What RWE does is it does demand a premium. Some of that premium is, you know, revenue only because there's some architecture work. But in general, we saw a really good mix. It did improve our gross margin margin. We're going to still stay within the, you know, the guidance that we've talked about around, you know, the 58 to 60%. We think that's very healthy for our business given the model. But as we scale our WE, there is opportunity to get better margin. And then obviously on the patient engagement side, there's opportunity there, but it's still fairly early and small relative to our overall revenue.
spk07: Perfect. Perfect. That's very useful. Final question for me. I noticed you've been actively hiring across multiple departments at the firm. Your sales team looks like it's up materially year over year. Can you talk about what you're seeing or targeting that's leading to the new hiring and how that's expected to translate to further penetration and new product launches or development?
spk10: Yeah, we're in a very fortunate position. We've got a great company, great culture. We're growing like crazy. um and that attracts you know people who know the industry and this sort of shift to digital this major tailwind of pharma spend shift uh we're one of the few that does it the way we do it uh with the reach that we have and so um we are making sure you know and we're just getting bigger and bigger with our clients so you got to make sure you're delighting them in every way so almost all the hiring is around growth. We're really happy that it's, you know, 25% increase versus the 55% revenue growth, more or less. And it shows that we still have, you know, we still have a lot of leverage and we are in growth mode, right? When I look at comparables, I don't see those kinds of percentages. So I'm really happy with it. But yeah, we've leaned in on the commercial side. That's to be ready for the RFP season in the second half. And just given the in-year growth, we wanted to make sure we had really good product, marketing, tech, and client support across the board. And we've been able to get some really great people on the team.
spk07: Awesome. Awesome. Thank you very much. Congrats on the progress again, and I'll hop back in queue.
spk11: Thanks, Ian.
spk02: Thank you, sir.
spk00: Next, we'll hear from Eric Martinuzzi of Lake Street Capital.
spk04: My question is on the distribution side. So the real world evidence offering, obviously that's an incremental opportunity for you guys, and I understand the benefit, you know, keeping patients on therapy. Does your distribution channel participate in this revenue the same way they do, say, for instance, on the affordability side?
spk10: Yeah. Hey, Eric. Absolutely. This is actually a really great solution for our partners because we can charge a premium and they participate in that. Obviously, they're not doing the architecture work. That's on us. And there's a portion of that that stays with us. But it is a tremendous opportunity for our partners because it delivers a very relevant message with RWE, which really helps their clients, which are physicians and patients, right? So it's one of those that you could argue has high value. It's all within workflow, non-disruptive, no additional, that doesn't slow down care and delivers the message in a very smart way. So, yes, they like it. We like it. and really excited to get in more of our partners as we scale this.
spk04: Yeah, and I was wondering, you know, obviously it's early days. You've got a couple of leading brands using it, but Is it in the distribution side of the house? Maybe it's a question for Miriam, but is this something where we can, you've got a terrific footprint in oncology, immunology, cardiology, but knowing this incremental revenue opportunity is out there and available, is this an opportunity to maybe go after some folks that you don't currently have?
spk10: Absolutely, it will open. Miriam is traveling right now, but Steve and I could handle that for you. It's a great opportunity to go to those partners who don't have a therapeutic message approach with RWE and show them the business case. First of all, why it's valuable to everybody, that's the key. And then secondly, the type of revenue it can generate. So we're actively doing that and have a team that we've actually enhanced to go after that.
spk04: Okay. And then seasonality-wise, I know you guys aren't giving formal guidance, but right now the street's at 14.8 for Q3. You just did a quarter with 13.6, and it sounds like we've got this incremental demand queuing up here. Sequentially up, you know, roughly a million two or so. Are you comfortable with that move? Is this, you know, something we can count on?
spk10: Yeah. Can't answer that completely as asked, but we're very comfortable with the second half based on the first half. If you're new to this story, you can look historically at first half, second half. We feel like this is a year like others where we get that seasonality bump. Our clients come to the table in the second half with a little bit more, not anxiety, but speed to get things to market. to get awareness with physicians, to get access to patients. And, you know, we're fully in that now. So, yeah, we feel seasonality will apply.
spk04: Okay. It's good to have a COVID-resistant business model because you guys were able to do it last year when a lot of folks couldn't.
spk10: That's right. Yep.
spk04: Thanks for taking my question.
spk11: Good luck. Talk to you soon.
spk00: Thank you, Mr. Martinuzzi. We'll next hear from Harvey Popple of PopTechLP.
spk08: Yes, well, I never get tired of saying great job. And two years in a row, at least, of slam-bang performance. Picking up on one of Eric's points about your experience historic competition, if you will, with the in-person marketing channel of the farmers. To the extent that things did open up, and we're closing back down now, for a while, did you see any impact or any indecision that brought on in your marketing efforts?
spk10: Hey, Harvey, and you are a long-term believer, so thank you for that. Yeah, no, we saw zero hesitancy. Matter of fact, you're just seeing more and more leaning in because, you know, if we think about last year, everyone showed up early in the year not knowing there'd be disruption. Well, this year they showed up absolutely knowing there'd be disruption all year or just assuming it anyway. Okay. And so what we do see is a lot of testing and people happy. So we expect that to continue. And what we're really seeing, and you've seen some of this in public announcements, is a real shift in the dollars around people to digital or digitally enabled people, which just means you need less technology. And so, no, we do not see any pullback. And by the way, most of our clients are still very much in work from home, don't go in models. There's some exceptions, but everyone's trying to be as safe as possible. Steve, anything on your side on that?
spk06: No, I think you covered it. We're just seeing continued adoption, Harvey. And several businesses, as Will said, have already let us know that folks are not going to go back to the office. They're going to move to a remote-only policy. So I think the pandemic has forced innovation within these businesses, within our client base, that was long overdue. To be honest, it was very long overdue. And now they've found so much synergy in the moves that they've made, and they're just much more effective as businesses. Several of the large ones have done press releases and so forth, you know, sharing their strategy around digitization and the moves that they've made. I wouldn't have to go into them here, but it's definitely a trend in the right direction.
spk08: Okay. I have one other question, and that's on the RWE website. move to RWE, it would seem to me from what you're saying that the bring down of the additional revenue you get has got to be super high margin in the sense that your costs are already fixed. I mean, you have to do the studies. But generally speaking, you should be getting a higher margin on that kind of business. Am I correct?
spk10: Yeah, you get a lot of pass-through on that just because of the leverage below. We are doing a little bit of thinking, but it is highly leverageable revenue, which is why we see the type of result for Q3, even at this early stage.
spk08: Great. Thank you very much.
spk11: Thanks, Harvey.
spk02: And there are no further questions at this time.
spk10: Thanks, Melinda. Well, thank you, everyone. And we look forward to seeing you on our talking to you on our next earnings call and hopefully on some of the upcoming conferences if they are alive. I look forward to seeing you all. Be well and be safe. Thank you.
spk00: Thank you, sir. Before we conclude today's call, I would like to provide the company's safe harbor statement that includes important cautions regarding forward-looking statements made during today's call. Statements made by management during today's call may contain forward-looking statements within the definition of Section 27A and the Securities Act of 1933 as amended, and Section 21E of the Securities Act of 1934 as amended. These forward-looking statements should not be used to make investment decisions. The words anticipate, estimate, expect, possible, and seeking, and similar expressions identify forward-looking statements. They may speak only to the date that such statements are made. Such forward-looking statements in this call include statements regarding estimation of total addressable market size, market penetration, revenue growth, gross margin, operating expenses, profitability, cash flow, technology, investments, growth opportunities, acquisitions, upcoming announcements, and the need for raising additional capital. They also include the management's expectations for the rest of the year and adoption of the company's digital health platform. The company undertakes no obligation to publicly update or revise any forward-looking statements, whether because of new information, future events or otherwise. Forward-looking statements are inherently subject to risks and uncertainties, some of which cannot be predicted or quantified. Future events and actual results could differ materially from those set forth in, contemplated by, or underlying these forward looking statements. The risks and uncertainties to which forward looking statements are subject to include, but are not limited to, the effects of government regulation, competition, and other material risks. Risks and uncertainties to which forward looking statements are subject to could affect business and financial results, are included in the company's annual report on Form 10-Q for the quarter ended March 31, 2021. This form is available on the company's website and on the SEC website at sec.gov. Before we end today's conference, I would like to remind everyone that this call will be available for replay via webcast only, starting later this evening, running through for a year. please refer to today's press release for replay instructions available via the company's website at www.optimizerx.com. Thank you for joining us today. This concludes today's conference call. You may now disconnect your lines.
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