Ontrak, Inc.

Good day, and thank you for standing by. Welcome to the OnTrack Health second quarter 24 earnings call. At this time, all participants are in a listen-only mode. After the speaker's presentation, there will be a question and answer session. To ask a question during the session, you will need to press star 11 on your telephone, and you will then hear an automated message advising your hand is raised. To withdraw your question, please press star 11 again. Please be advised that today's conference is being recorded. I would now like to hand the conference over to your first speaker today, Ryan Halstead. Please go ahead.

Thank you, operator, and thank you all for participating in today's call. Joining the call are Brandon LaVerne, Chief Executive Officer and Chief Operating Officer, Mary Lou Osborne, President and Chief Commercial Officer, and James Park, Chief Financial Officer. Earlier today, OnTrack released financial results for the quarter ended June 30, 2024, A copy of the press release is available on the company's website. Before we begin, I would like to make the following remarks concerning forward-looking statements. All statements in this conference call other than historical facts are forward-looking statements. The words anticipate, believes, estimates, expects, intends, guidance, confidence, targets, projects, and some other expressions typically are used to identify forward-looking statements. These forward-looking statements are not guarantees of future performance but may involve and are subject to certain risks and uncertainties, other factors that may affect the contract's business, financial condition, and other operating results which include but are not limited to the risk factors described in the risk factors section of the Form 10-K and Form 10-Q as filed with the SEC. Therefore, actual outcomes and results may differ materially from those expressed or implied by these forward-looking statements. On-track expressly disclaims any intent or obligation to update these forward-looking statements. With that, I'd like to turn the call over to Brandon.

Thank you, Ryan, and thank you, everyone, for being on our call today. I'd like to start with the exciting news we shared earlier today regarding the signing of a contract with our newest customer, a prestigious regional health plan in the Northeast. Our initial analysis of their enrollment and eligibility data suggests an outreach pool for Whole Health Plus that will approximately double our current outreach pool once launched, while also providing for our Engage solution in support of thousands of other members with behavioral health needs. This two-year agreement is yet another opportunity to collaborate with a new customer and deliver our recently enhanced advanced engagement system. We will also incorporate the newly adopted comprehensive healthcare integration framework that we announced last quarter. As Mary Lou will discuss in more detail, Our pipeline of prospects is progressing nicely through our sales cycle. With community care plan launched last quarter and this new customer expected to launch around the end of this quarter, the proven clinical and financial outcomes that our solutions deliver are gaining traction among our customers and prospects and their respective members. At the same time, many Medicaid plans face funding and utilization challenges and are still dealing with the fallout of redeterminations post-pandemic. Our solution helps address these problems for our customers. For example, we just completed and announced our final study result with an existing Medicaid customer that demonstrated statistically significant difference in difference savings of $721 per member per month of all-cause medical costs over 24 full months for members in our program. Additionally, the study resulted in statistically significant difference in difference medical cost savings of $508 per member per month for members that did not graduate from our program. These results solidify the strength of our holistic approach and demonstrate our ability to make an impact on underserved populations in a short enrollment period, driving results for our customers. We are at an inflection point where significant growth in our prospects is beginning to convert to customers and existing customers are seeking expansion. We are prepared for the company to operate at scale. First, our technology is designed to be flexible, allowing for seamless integration with the diverse systems and technological infrastructure that our customers may use. We have incorporated AI components and other advanced systems throughout our entire platform. This comprehensive integration enables us to effectively combine behavioral and physical health services, facilitating the implementation of value-based care models and enhancing patient engagement. For example, the mental health digital twin technology that we announced earlier this quarter seamlessly fuses human empathy with data-driven insights to help integrate our care delivery. Second, we adopted the comprehensive healthcare integration framework which prioritizes clinical and financial outcomes in our value-based care approach. This ensures tangible benefits for the members we serve and ultimately for our health plan customers. Third, we have improved the efficiency in how our frontline staff engage with and care for our members with the integration of various system tools such as our Next Best Action Engine to prioritize and organize tasks across caseloads, as well as leveraging AI to summarize completed calls. With these and numerous other operational enhancements implemented over the past year and several more to come, we believe we are well equipped to operate at scale across all geographic markets and business lines efficiently. Now I'd like to turn the call over to Mary Lou Osborne, our President and Chief Commercial Officer, who will speak more about our pipeline progress.