Ontrak, Inc.

Good day and thank you for standing by. Welcome to the OnTrack Health fourth quarter 2024 earnings call. At this time, all participants are in a listen-only mode. After the speaker's presentation, there will be a question and answer session. To ask a question during the session, you need to press star 1-1 on your telephone. you will then hear an automated message advising your hand is raised. To withdraw your question, please press Start 101 again. Please be advised that today's conference is being recorded. I will now hand the conference over to your first speaker today, Ryan Holsted. Please go ahead.

Thank you, Operator, and thank you all for participating in today's call. Joining the call are Brandon LaVerne, Chief Executive Officer, Mary Lou Osborne, President and Chief Commercial Officer, and James Park, Chief Financial Officer. Earlier today, OnTrack released financial results for the quarter ended December 31, 2024. A copy of the press release is available on the company's website. Before we begin, I would like to make the following remarks concerning forward-looking statements. All statements in this conference call other than historical facts are forward-looking statements. The words anticipate, believes, estimates, expects, intends, guidance, confidence, targets, projects, and some other expressions typically are used to identify forward-looking statements. These forward-looking statements are not guarantees of future performance, but may involve and are subject to certain risks and uncertainties, other factors that may affect ONTRAC's business, financial condition, and other operating results, which include but are not limited to the risk factors described in the risk factors section of the Form 10-K and Form 10-Q as filed with the SEC. Therefore, actual outcomes and results may differ materially from those expressed or implied by these forward-looking statements. OnTrack expressly disclaims any intent or obligation to update these forward-looking statements. With that, I'd like to turn the call over to Brandon.

Thank you, Ryan, and thank you, everyone, for joining our call today. First, I'll start with the progress we are making with our new customers. Collectively, we have now secured three new regional health plan customers and four health plan expansions in the last 14 months, spanning a range of plan types, including Medicaid, HARP, commercial, and now Medicare Advantage, showcasing the versatility of our offerings. James will highlight the positive impact to our revenue of these new launches later in the call. I'm pleased to announce that our recent launch of our Whole Health Plus solution with our newest customer, Intermountain Health, is going well. In a little over a month since launch, we have enrolled over 325 members and will continue to outreach and enroll from the 2,400 remaining Whole Health Plus eligible members that we added with this new customer. Additionally, we're also seeing strong enrollment and engagement with the members from the Northeast Regional Plan, which we announced in Q3 and launched during this quarter. Since launch, we have enrolled more than 450 members in our Whole Health Plus program. For recent customer expansions, we secured a three-year contract extension with Sentara Health Plans. This agreement strengthens our long-term partnership and builds upon the 2024 successful expansion, which grew our outreach pool by 6x the size during the year. In addition, we have an existing customer who has recently expanded its geographic service area to a total of five Florida regions in February 2025, and we are in strategic discussions to potentially expand our Engage offering to include adolescents and members suffering from chronic pain conditions. Next, we're excited to share the progress we are making on our growing sales pipeline. We are in active strategic discussions with six additional health plan prospects, including a large Midwest plan that is in the late stage of our sales process. This large Midwestern plan, after sharing full member data and completing a review of fees, savings, and ROI methodology, has progressed to SOW drafting and review. Based upon our proposal that is currently in discussion, this plan could more than double OnTrack's run rate revenue and is reflective of stronger than expected alignment between OnTrack's AI-driven advanced engagement system and the plan's high needs population. As I said before, this plan has sent us their member data, and I'd like to underscore that importance, given OnTrack has a 100% success rate over the past several years in converting prospects to customers once data is received. One of OnTrack's core differentiators is our ability to ingest and analyze member-level data and to recommend a targeted population for outreach. The traction we are gaining with our customers and prospective customers reflects our expanding value proposition to our payer partners and their members. OnTrack is also now engaging with payer partners designated as a value-based provider versus a vendor, which fundamentally reshapes our economic model with an ability to provide additional value to our prospective customers. As a value-based care provider, we align the quality outcomes and HEDIS measures with medical cost savings and financial incentives that we share with our payer partners. In addition, designation as a value-based provider gives us greater access to reimbursable fees within their medical cost ratio rather than administrative vendor fees. This shift is further enabling additional pipeline opportunities and provides payers optionality and flexibility in working with us. We are very excited with the momentum we have been able to gain in 2024 and into 2025, but even more so with several opportunities we have in front of us. We see a path through the bottom of our sales funnel to double our revenue in 2025, and then through the middle of our sales funnel to double our revenue again in the following year. And now I will turn it over to our President and Chief Commercial Officer, Mary Lou Osborne, to discuss these in detail. Mary Lou?