PicS N.V.

Good evening everyone and welcome to PPPay's second quarter 2026 earnings conference call. Joining the call today are Eduardo Chedid, Chief Executive Officer, Andre Cazotto, Chief Financial and Investor Relations Officer, and Danilo Cafaro, Vice President of Consumer Banking. Please note that this presentation may contain forward-looking statements and non-GAAP financial measures. Please refer to the disclaimer on the screen and to the earnings materials available on the Investor Relations section of PicPay's website for additional information. This call is being recorded and a replay will be available on the company's website shortly after the conclusion of the call. At this time, I would like to turn the call over to Eduardo Chedid, Chief Executive Officer of PicPay.

Thank you, operator, and welcome everyone. This is our third earnings call as a public company, and I'm proud to share another quarter of strong execution across our platform. Before we get into the results, I want to say a few words about our CFO transition. As we announced in early August, Andre Cazotto has succeeded Rodrigo Couto as our Chief Financial Officer. This transition is the result of a planned succession process, and I'm confident in the strength and continuity of our leadership team. Rodrigo plays a key role in a critical phase of PicPay's evolution, strengthening our finance organization, leading our Sarbanes-Oxley preparation and being instrumental in our successful IPO in January. He has been a tremendous partner and I'm glad he will continue working with us as Special Advisor through year-end. Cazotto brings over 20 years of experience in payments and financial services and has been with PicPay since 2021, leading the capital markets work stream for our NASDAQ listing, investor relations, and M&A. He has deep institutional knowledge and strong relationships with our financial stakeholders. Cazotto, I'm confident you are the right person for this role. Welcome and best of luck as we enter this new chapter together.

Thank you, Eduardo. It's a privilege to step into this role at such an exciting moment for the company. I have spent the past few weeks working closely with Rodrigo and our teams to ensure a seamless transition. What stands out to me is the strength of our financial foundation and the discipline with which this business operates. I'm excited to lead the next phase of PicPay's financial journey.

Thank you, Cazotto. Let's jump into the second quarter results now. I'm proud of what we delivered in the second quarter. This slide tells the story in one picture, with big guidance on virtually every metric. Credit portfolio came in at R$31.9 billion, 3% above the high end of guidance. Cost of risk came in at 3.9%, aligned within our guidance range. Our revenues reached R$3.7 billion, 3.6% above guidance, and net interest income was R$2.5 billion, 5.4% above our guidance range. But the real story is in the profitability. Gross profit came in at R$1.25 billion, that's 8.4% above guidance, driven by the operating leverage. and adjusted net income reached $283,015.5% above guidance, reflecting strong top line momentum and continued cost discipline. That's the story we delivered on our commitments across the board with particularly strong bates on the profitability metrics that matter most. Let me start with our operating metrics which are scaling with consistency. Total accounts reached 70.4 million, up 10% year over year and 3% sequentially. Quarterly active clients grew to 45.4 million, reflecting sustained engagement across our base. Consolidated TPV came in at R$167.6 billion, N.V., Rodrigo Chedid Simoes N.V., Eduardo Chedid Simoes This is a strong signal of increasing trust and principality in our franchise. And active insurance policies reached 11.1 million, 63% ahead of last year and 9% above Q1 as our insurance vertical continues to scale rapidly. Across every metric, consistent, sequential growth on top of already strong comparables. Turn to financials, and this is where the monetization engine really shows its power. Total revenues reached 4.1 billion reais, a 67% increase year over year, and 17% higher than last quarter. That's the top line growing fast. But let me highlight what's underneath. Excluding derivatives and hedge accounting, managerial revenues were R$3.7 billion, up 59% year-over-year and 17% sequentially. That acceleration is driven by secured and partially secured credit origination, deeper card engagement, and a richer fee-based product mix. Arpac grew to 92 reais per active client, 52% above where we were a year ago and 14% ahead of Q1. Excluding hedge accounting, Arpac was 83.3 reais, showing that even on a like-for-like basis, we're monetizing each client significantly more. Gross profit came in at 1.25 billion reais, The gap between revenue growth at 67% and cost growth at a fraction of that is the operating leverage this model was built for. And that leverage shows up clearly in our unit economics. Cost to serve was 21.3% per active client, up 13% year over year, but only 5% sequentially. It's worth noting that this figure includes 0.70 reais per client of opportunistic investments in marketing campaigns for seasonal events that we brought forward from the third quarter. Excluding this anticipation, cost to serve would have been 20.6 reais per Representing only a 1% sequential increase Let me put that in perspective. Revenue per client expanded 67% year over year, while cost to serve grew just 13%. For every real we invest in serving our clients, we are generating over 40 eyes in revenue. That's the leverage embedded in this model. Adjusted earnings before taxes reached $291 million, up 174% year over year, and 17% sequentially. This reflects a business that is scaling efficiently and translating top line growth into bottom line results. Adjusted net income was $283 million, up 135% year over year and 67% above last quarter. The sequential jump from $169 million N.V., Rodrigo Luis Rosa Couto, Eduardo Chedid Simoes The key number. N.V. Thank you very much. All of this while maintaining the same risk appetite and targeted risk-adjusted returns. Looking at the three revenue engines individually over the last five quarters, secure credit revenues reached $1 billion up 158% year-over-year and 23% sequentially. The trajectory from $391 million to $1 billion in 12 months tells the story of our payroll loan franchise reaching meaningful scale. Unsecured credit revenues came in at 1.2 billion reais. Up 40% year-over-year and 11% above last quarter, growing at a strong, deliberate, but measured pace. Non-credit revenues hit $1.9 billion, up 57% year-over-year and 19% higher sequentially. This is fees, commissions, float, hedge accounting, insurance, and acquiring. All capital-wide, all compounding, quarter after quarter. Three engines, three growth vectors, and each one getting stronger. On returns, let me walk you through the two charts on this slide. First, adjusted net income, R$ 283 million, up 135% year-over-year and 67% sequentially. This represents a significant acceleration in profitability as we scale the business. Second adjusted ROE, 20.2% up from 15.5% in the previous quarter. Both metrics benefited from the positive impact of Leidobain, our R&D tax incentive program, which contributed to the strong quarterly performance. Moving to credit, PicPay card TPV was R$19.5 billion, up 40% year-over-year and 12% sequentially. N.V. N.V. N.V. 99% from a year ago and 14% higher sequentially. The consumer book represents 93% of the total with SMBs and others comprising the remaining 7%. On our audiences and ecosystem business unit, we've built a portfolio that lets our users solve most of their daily needs within PicPay. More reasons to use the app every day drives higher engagement, which creates opportunities to cross-sell financial products and increase customer lifetime value. From shopping and food delivery to travel, entertainment, telecom, and urban mobility, we cover the key journeys of everyday life. One standout example is iGaming. In just one year, we built a high-margin business with over 2.7 million clients across lucky numbers, national lotteries, and themed World Cup games, all integrated into our ecosystem. This broader everyday ecosystem increases our relevance, deepens engagement, and strengthens the financial relationship with our customers. On our small and medium businesses segment, we're seeing real momentum across the board. New small and medium business accounts reached 85,000 per month in the first half of 2026, up from 27,000 in the first half of 2025, a three-fold acceleration. Supply chain finance is scaling fast. Origination hit 1.05 billion reais in the quarter. From 40 million in the last quarter of last year and 693 million just a quarter ago. Andre Augusto Cazotto, Eduardo Chedid Simoes First week results, 10,000 opt-ins, 1.5 thousand campaigns and 1.7 million individuals reached. AI powering SMBs to boost sales through our base of more than 70 million customers. Danilo, please, tell us more about our highlights on consumer finance products.

Thanks, Eduardo. I'm pleased to share an update on our progress and priorities. Our focus remains simple, serve customers well Our day-to-day banking business continues to evolve, reflecting growing customer trust and deeper engagement across payments, credit and everyday benefits, supported by disciplined execution, thoughtful risk management and a strong customer experience. Our investment platform now offers more than 280 products, including investment funds and fixed income. We also launched a brokerage platform that allows customers to buy and sell stocks through our app. We are gradually rolling out the Epic segment to existing customers. The offer reached 23% penetration of the eligible base this quarter. Epic credit cards account for 14% of total card TPV, and 80% of the user base is actively using benefits such as Amazon Prime, Einstein Telemedicine, and Saint-Pardard Toll Tag. In Brazil, convenience matters. Whether paying a bill, using telemedicine, or passing through a toll, the experience should be quick and reliable. AI agents are also becoming central to our strategy. We are the first Brazilian bank with an official plug-in in both the cloud and open AI ecosystems. We are also rolling out second generation WhatsApp and in-app agents. with more tools, memory, internet access, and sequential multi-step execution. This reinforces our app-less strategy, solving broken journeys wherever our users need us, with contextual and relevant products and services. Turning to credit, we continue to gain market share by increasing our share of wallet across the products used by our customers. We reached 6.4% in private payroll loans, 2.8% in personal loans, 1.6% in card TPV, and 1.2% in the credit card portfolio. We still believe we have significant room to grow. Moving to portfolio growth, our credit portfolio grew 3.9 billion reais in the second quarter. 86% of that growth came from lower-risk loans and mature credit cards. New cards also almost doubled their contribution to portfolio expansion compared with last quarter, reflecting our progressive limits approach and the maturation of newer card cohorts. Moving to underwriting strategy and cohort performance, we continue to execute our underwriting strategy across two complementary objectives, performance optimization and growth optimization. Progressive limits are becoming a larger share of the portfolio as the cohorts mature. NPL creation in the credit card portfolio is trending better than in the same period last year across both strategies and remains relatively stable versus recent quarters, even after considering seasonality. Cohort performance across both strategies has remained relatively stable in recent quarters, reflecting the resilience of our models and our active risk management approach. In private payroll loans, we resumed increasing originations in growth clusters after regaining confidence in the product's operational maturity and implementing new features since the fourth quarter of 2025. This is increasing the growth strategy mix. Newer cohorts reflect the deliberate incremental risk assumed to accelerate growth while remaining within our approved risk appetite and targeted risk-adjusted returns. Although we see no relevant early signs of credit deterioration within the same risk groups, We expect portfolio indicators to reflect additional intentional risk taking in private payroll loans and cohort aging and maturation in the coming quarters. These indicators include 90 plus NPL, Stage 3, and cost of risk as a percentage of the total portfolio. As new originations become a smaller share of the outstanding portfolio, their dilution effect on these metrics will naturally decrease. Cazotto will provide further detail on these dynamics in the next session. Now, a deeper dive into our private payroll loans operation. We reached a portfolio of 7.2 billion reais this quarter, with more than 3.6 million contracts and well-diversified employer risk. Expected marginal ROEs remain attractive, supported by risk-adjusted pricing and credit-related revenues. We are also seeing better RPAC and cross-selling indicators for these clients, supporting other revenue streams. We remain confident in our ability to scale this operation with healthy ROEs and risk-adjusted returns. Now I will pass it to Andre Cazotto, our CFO, to cover our financial results.

Thank you, Danilo. Now let me go over the evolution of our delinquents' metrics and explain the dynamics behind these curves. On the left-hand side, we show our early N.E.P.L., defined as loans between 15 and 90 days past due. After reaching 8.4% in the first quarter, early N.E.P.L. improved it to 7.5% in the second quarter. A quarter-over-quarter reduction, driven by a favorable seasonal effect in the period, combined with improving performance in more recent vintages. On the right-hand side, N.E.P.L. over 90 days increased it to 9.8% in the quarter. while Stage 3 reached 12.9%. These two metrics need to be interpreted together. NPL over 90 days is fully captured within Stage 3. meaning the lowest driving that metric are already classified as credit impaired and provisioned accordingly. Stage 3 is the broader classification, as it also encompasses other credit impaired exposures that may not yet be more than 90 days past due, but have already been identified as deteriorated. In other words, there is no additional credit risk sitting outside Stage 3. It's all already recognized and provisioned within that bucket. The increase in these later stage metrics is primarily driven by portfolio aging. As our products and vintages mature, a larger portion of the book naturally migrates into later stages of delinquency. A mechanical and expected dynamic in a rapidly growing portfolio, not a sign of deterioration. It's also worth noting that these metrics will continue to be influenced by our deliberate strategy of intentional risk-taking in private payroll loans. A conscious portfolio decision where we are comfortable assuming higher delinquents in exchange for meaningfully better risk-adjusted returns over the life of the product. As the portfolio continues to season and this strategy matures, we expect both NPL over 90 days and Stage 3 to gradually converge toward a more stable level. It's also important to highlight that Stage 3 portfolio is already more than 75% provisioned, reflecting a robust level of coverage against expected losses and reinforcing the adequacy of our provisioning framework. Moving to the next page, this slide breaks down the key drivers behind the sequential movement in both NPL over 90 days and Stage 3 from the first quarter 26 to the second quarter 26. Starting with the NPL over 90 days, which moved from 80.9% to 9.8%, a net increase of 93 basis points. The primary driver was portfolio aging, which contributed to 318 basis points, reflecting the natural seasoning of earlier vintages flowing to later delinquency stages. This was partially offset by the Desenrola program, which contributed in 117 basis points improvement. Seasonality added 50 basis points, consistent with typical patterns for the period. It's also worth noting that lower pace of new originations relative to prior years generated a smaller dilution effect on the metric, meaning the denominator grew less rapidly, contributing to the upward pressure on the ratio. Product mix and other factors contributed modest offsets of 34 basis points and 7 basis points, respectively. For stage 3, which moved from 12.7 to 12.9%, a net increase of only 27 basis points, the drivers are broadly similar But with one important distinction, aging contributed 184 basis points, materially lower impact than the 318 basis points observed in NPL over 90. This is not a coincidence. Stage 3 is a pre-NPL metric, capturing credit deterioration earlier in the cycle. As a result, the aging dynamic that is still feeding NPL over 90 days has already been partially absorbed in Stage 3 in prior quarters, resulting in a lower incremental aging effect. Seasonality added 41 basis points, while the Disney-Holla program offset 46 basis points. Origination offset 117 basis points, and product mix and others provided additional offsets of 26 and 9 basis points, respectively. Taken together, these waterfall charts reinforce our earlier message. The NPL dynamics we are observing are mainly driven by vintage maturation, seasonality, and our deliberate strategy of intentional risk-taking private payroll loans, and not via deterioration in the underlying quality of our portfolio. Moving to the next slide, on the left-hand side, Stage 2 plus Stage 3 formation continued to improve, declining to 4.9% in the second quarter compared to 5.1% in the previous two quarters. On the right-hand side, Stage 3 formation declined to 3.65% in the second quarter, from 3.9% in the previous quarter. This improvement was mainly driven by the impact of the Desinhala renegotiation program. Most of the loans renegotiated under the program were still on our balance sheet, as they were less than 360 days past due. The renegotiated exposure totaled approximately 520 million on a gross basis. Considering an average discount of approximately 50%, the outstanding balance was reduced by around 260 million reais. This reduction directly lowered the balance contributing to Stage 3 formation and was therefore the main factor behind improvement in the ratio to 3.65%. Excluding the impact of this Enrola, Stage 3 formation would have been around 4%, broadly in line with the previous quarters. This underlying level also reflects the natural aging of the portfolio, as our products and vintages continues to mature. Now, let me walk you through the portfolio classification by stage and our coverage levels. Stage 3 remained stable at approximately 13% of the total credit portfolio in the second quarter. In terms of coverage, we continue to see comfortable levels, with coverage for Stage 2 plus Stage 3 at 62.7% and Stage 3 coverage at 74.1%. State Street coverage decreased from 77% in the first quarter to 74.1% in the second quarter. This reduction was primarily related to the Disney-Holla renegotiation program. Loans renegotiated under Disney-Holla benefit from FGO Guarantee, the Operations Guarantee Fund, covering 50% of the outstanding exposure. This guarantee increases the expected recovery on these lowlands and consequently reduces the LGD applied to those exposures. Since a lower LGD results in lower provisional requirements, the inclusion of these lowlands mechanically reduces the overall stage 3 coverage ratio. Therefore, the reduction from 77% to 74% does not reflect the deterioration in portfolio quality, a change in our provisioning standards, or a change in our risk appetite. It's primarily a mixed effect resulting from the lower LGD of the Desenrola portfolio, supported by the FGO guarantee. As this effect normalizes, we expect stage 3 coverage to move back toward the high 70% range in the coming quarters. On credit risk management, our three key metrics, loss absorption, cost of risk, and portfolio coverage, collectively paint a picture of a well-controlled and increasingly well-provisioned book. Our loss absorption ratio reached 56.5% in the second quarter, comfortably within our internal guidelines of 40% to 60%. Moving to quarterly cost of risk. which came in at 3.9% in the second quarter, within the 3.7 and 3.9% guidance range we provided at the beginning of the quarter. The sequential increase from 3.7% in the first quarter was primarily driven by the natural aging of our private Peroluan portfolio, as earlier vintages continues to season and flow through the provisional cycle, a mechanical and expected dynamic given the rapid growth of this product over the past several quarters. This increase was partially offset by a 59 million positive impact from the Disney Hola program, which represented approximately 5% of our total cost of credit in the quarter. Finally, on credit loss allowance expenses and total coverage, CLA expenses reached 1.2 billion reais in the second quarter, up from 974 million in the first quarter, consistent with the pace of portfolio expansion. More importantly, total portfolio coverage held stable at 13.9%, unchanged from the prior quarter, reinforcing the adequacy of our provision levels as the book continues to scale. The combination of stable coverage and growing absolute provision balances reflects a disciplined and consistent approach to credit risk management. Moving to the next slide, on operating leverage, the trend speaks for itself. Net revenues reached at 4.1 billion in the second quarter, up 17% quarter over quarter, and 67% year over year, compared to 2.5 billion reais we reported in the second quarter of last year. Over the same period, adjusted operating expenses, which exclude stock-based expenses, grew to 955 million. increasing a fraction of the pace of the revenue growth. The result is a continued and consistent improvement in our adjusted efficiency ratio, which declined to 44.8% in the second quarter, down from 46.9% in Q1, a 210 basis point sequential improvement. A key driver of this dynamic is AI. Its impact on our operations is already tangible and measurable. Our headcount has been flat since October 2025, and the projected 10% increase we had originally anticipated for 2026 will not materialize. Productivity gains are translating directly into margin expansion rather than incremental hiring. We expect AI to be a major and accelerating driver of our operational leverage going forward, making the efficiency trajectory you see on this slide not a ceiling but a floor. Moving to financial margin expansion, net interest income reached 2 billion reais up 18% quarter-over-quarter and 65% year-over-year. Our net interest margin came at 19.4%, growing from the 18.7% reported in the first quarter. Margin from credit products reached 2.1 billion, growing 18% sequentially and 81% year-over-year. This metric captures the full economic contribution of our credit operations. including revenues from products directly tied to the credit origination, such as credit card interchange and credit insurance, while excluding cash remuneration and derivative revenues, providing a cleaner view of the true margin generated by our lending activity. Net interest margin from credit products came in at 27.8%, growing from the 27.2% reported in the first quarter. Equally important is the margin from credit products after losses, which reached R$980 million in the second quarter, up 14% quarter-over-quarter and 68% year-over-year. The net interest margin after losses held stable at 12.1%. Moving to funding on the next slide. Our funding base grew 10% quarter-over-quarter, reaching R$35.8 billion in the second quarter, up 45% year-over-year from R$24.8 billion in the second quarter of 2025. The modest sequential increase in the cost of funding from 94% to 96.2% of CDI is largely explained by the issuance of our new Fidjiki in May 2026. A securitized structure backed by our FGTS portfolio, through which we raised 1.2 billion reais. More recently, in July and August, we executed additional capital markets transactions, raising funds through promissory notes and debt security issuances, consistent with our strategy of continuously diversifying our funding sources. These transactions further strengthen our balance sheet and enhance our capacity to sustain the rapid growth of our credit portfolio in a disciplined and cost-efficient manner. We will continue to mobilize multiple funding channels, expanding digital platform deposits, third-party platforms, creditory funds and capital markets instruments, actively seeking the most efficient funding alternatives available to support our growth ambitions. On the capital side, we maintain a solid capital position with a total capital ratio of 17.6% and a common equity tier 1 ratio of 15.6% in the second quarter. It's worth highlighting that approximately 450 million reais, equivalent to roughly 1.7 percentage points of our total capital and common equity tier 1 ratio, remains held at our holding company in the Netherlands. and has not been injected in the operating entity. With the acquisition of Cover now closed, we expect a capital consumption of approximately 150 basis points in Q3. Even after absorbing this impact, we remain comfortably above our internal capital appetite thresholds. And we expect to close the year with a total capital ratio of approximately 14% and a common equity tier 1 ratio in the 12 to 12.5% range. levels that provide meaningful headroom above regulatory requirements and fully support our growth ambitions. Finally, on the next slide, we're now providing guidance for the third quarter of 2026. As with our previous guidance, these figures reflect PICPAY's standalone operations and exclude any contribution from cover. We expect our total credit portfolio to reach approximately R$34.7 billion. Quarterly cost of risk is expected to remain within the 3.9% to 4.1% range. On the revenue side, managerial revenues are expected at approximately R$4 billion, and net interest income should reach approximately R$2.1 billion. Gross profit is guided at approximately R$1.3 billion. On profitability, we expect a strong pre-tax earnings expansion. IFRS earnings before taxes is guided at approximately 360 million reais, 34% higher sequentially, and adjusted EBIT at approximately 378 million reais, up 30% from the second quarter of 2026. The net income level, however, it's important to provide context on the sequential dynamics. IFRS net income is expected at approximately R$ 255 million, down 5% sequentially and adjusted net income at approximately R$ 265 million, 6% below the second quarter. This decline is not driven by any operational deterioration, quite the opposite. In the second quarter, we benefited from a significant positive impact from the Ley Dubain. Thanks, Cazotto.

Before my closing remarks, I want to highlight a milestone that deserves attention on its own. After obtaining approval from the insurance regulator, the antitrust authority, and the central bank, the acquisition of Cover was finalized on August 3rd. This is not just an M&A transaction. It's a strategic acceleration of our insurance ambitions. Cover brings a full-service insurtech platform with over 100 products, a senior executive team with over 20 years of track record in insurance, and established distribution channels that complement our own. The economics are compelling, and we expect a meaningful incremental contribution to PicPay's bottom line from August to December 2026. But what really excites me even more is the strategic fit and opportunities in the coming years. For the insurance products that Culver sells through our channels, we will now capture the full economics and be able to develop more customized products for our client base. Furthermore, around 70% of Culver's business is done with high quality partner distributors and we expect that channel to keep delivering. With Cover, we now have the product development speed, the underwriting expertise, and the distribution reach to turn insurance into an even more meaningful recurring earnings stream. We're maintaining Cover's independence and strengthening its partnerships. This is just the beginning of a new phase, and it's already marked by a change of brand. Cover is now Kev. Let me leave you with six points that summarize where we stand. First, the macro outlook. While delinquency remains elevated, recent trends point to stabilization. The economic scenario continues to offer important support for credit quality. The labor market remains highly resilient, with unemployment near historic lows and more than 103 million people employed. Real wage income reached approximately $380 billion as of June, up 3.6% year over year. N.V., Eduardo Chedid Simoes Growth remains positive. Our scenario does not contemplate an abrupt employment deterioration, but rather a progressive normalization with the labor market at historically strong levels. This combination of elevated employment, resilient income, and moderate expansion reduces the risk of a systemic deterioration in households' repayment capacity and positions big pay well for the course ahead. Second, asset quality. Our portfolio remains resilient by design, supported by greater exposure to secure and partially secure products, disciplined underwriting, and robust risk management, following our credit fundamentals of a balanced portfolio, loss absorption ratios between 40% and 6%, and ROEs above 30%. The increase in NPL over 90 days reflects portfolio aging and intentional risk taken in payrolls, not deterioration. Early delinquency improved to 7.5%. Cover ratios are robust and the underlying quality of our origination remains strong. All of this while maintaining the same risk appetite and targeted risk-adjusted returns. Third, private payroll loans. This product is scaling with attractive economics. We have reached more than 3.6 million contracts since inception with very healthy marginal ROEs and stable over 30 days NPL metrics on both the standard and the growth portfolios. That is supporting profitable growth in partially secured lending. N.V., Rodrigo Luis Rosa Couto, Eduardo Chedid Simoes N.V., Rodrigo Luis Rosa Couto, Eduardo Chedid Simoes Cover. The acquisition accelerates our insurance ambitions, creating opportunities to devalue the products and expand penetration, capture additional economics within our customer base, and also through distribution partners. It should unlock a meaningful and recurrent contribution to earnings growth. Finally, repeat guidance on all major metrics this quarter. We're confident in our ability to deliver sustainable, profitable growth and create long-term value for our shareholders. We'll move with urgency, but never at the expense of quality or trust. Thank you, and we'll now open the line for questions. Operator?

We're going to start the question and answer session for investors and analysts. If you wish to ask a question, please click on Raise Hand. If your question has already been answered, you can leave the queue by clicking on Put Hand Down. To send your question by text, just click on Q&A button. The first question comes from Mario Pierre from Bank of America.

Hey, guys. Good evening. Thank you for taking my question. Cazotto, congratulations on the new role. Let me ask you two questions. First one on Desenrola. I think you made it clear, right? The 117 basis points benefit to NPL and about a 5% reduction in the cost of credits. So that's about 59 million reais.

Were there any other benefits from Desenrola?

My understanding is that the program was extended, right? So should we expect All right. Thanks, Mario. Thanks for your question.

Let me try to reinforce the messages that we just shared in our conference call. So, yes, in terms of cost of risk, the Disney Vala generated a positive impact of approximately 59 million reais, which is equivalent to around 5% of our total cost of credit in the quarter. On the NPL over 90 days, the program reduced the ratio by approximately 117 basis points, partially offsetting the impact from portfolio aging and the seasonality. This also helped with the Stage 3 formation. Just like we said in the conference call, approximately R$520 million of loans were renegotiated on a gross basis, applying an average discount of 50%, basically reduced the outstanding balance by around R$ 260 million, directly lowering the balance contributing to stage 3 formation. So, as a result, the ratio declined from 3.9% to 3.65%. Excluding the Disney Rolla on stage 3 formation, let's say that the ratio would be close to 4%, roughly in line with previous quarters. For Q3, yes, we are expecting some additional positive impact from Disney Rolla, but more limited. I think that we have a much higher impact in the second quarter.

Okay. I think that's clear. Now, one thing that surprised us on the results was the funding costs. It came a little bit higher than what we had in our model. When we look at your deposits, right, they're growing slower than your loans. And you talked about, right, you are issuing other sources of funding. Can you just talk a little bit about the ability to continue to grow deposits from your existing clients?

Hi, Mauro. Thanks for your question. Yes, I think we're very comfortable with the level of deposits that we're capturing on our platform. We are expanding our capabilities. Like we said in the conference call, the slightly increase in our cost of funding from 94% to 96.2%. It's finally driven by the issuance of our CGT, that's basically backed by our SGPS portfolio. We're also accessing other funding capabilities in capital markets. We are increasing, let's say, the principality of our customer base, so our platform more and more is getting more transactional. We continue to grow the cash in around 20% year over year, so more and more we are converting more cash into deposits. So we feel very comfortable in keep growing our deposit franchise going forward. We're expecting to keep, let's say, the funding cost around 95% of CDI in the coming quarters. So we do believe that we can continue to grow, access new lines of funding, and still deliver a very high cost of funding in our operations.

That's very clear. Thank you.

Our next question comes from Dan Delev from Mizuho.

Guys, can you hear me?

Yes, we can.

Hey, great results. Congrats, Cazotto, on the new role. Very much looking for you in this role. I have a question on AI. You showed a lot of very exciting products. on the agentic side for AI. Can you maybe, Cazotto or Eduardo, can you comment a little bit about those products? We found it very interesting. Thank you.

Hi Dan, this is Eduardo. I could comment, but I think that I'll pass that to Daniel, as he's actually having the AI initiatives here. He'll be able to give you a more, let's say, a deeper understanding on all the dimensions we're going through.

Hi Dan. Well, first of all, I think we have, our AI strategy is actually packed on two different pillars. The first one is customer-facing products. And the second one, as I've commented a little bit, is around our AI operational capabilities. So for the agents that we mentioned throughout the presentation, we'll focus on the first one, right? For the customer-facing products. And that's the ones that we have the goal actually to empower our customers anywhere they need us. So we mentioned the agents for consumers that are actually on our second generation and they are actually able to not only answer questions but actually execute tasks like pay bills, send BTC transactions, manage savings, renegotiations and so on. All of that of course with BTC user confirmation and every transaction. But it's actually more than 70 tools now that we are relating to our customers. And the agent is actually capable of executing multiple sequential tests before the customer, right? And then also, there is now multiple channels. So not only on our app, but also on our WhatsApp. And as we mentioned, we are, of course, a Brazilian bank. to actually have it available on both Dropbox and OpenAI and official plugins for our own plugins. So that's for the consumer. We also mentioned around a small and medium business agent, a marketing agent that is actually able to create and distribute ad campaigns for our small and medium business clients to our customer base Based on the location of the business, that's the one that we just launched, and we share some of the first week results. But we also have a JT agent for our internal operational capabilities, right? So, from the beginning of the year, we actually developed our own proprietary platform, our AI harness around some of what we think is the key in order to extract value for the AI agents. So we built a platform that has our model routing, caching, a lot of governance layers. And because of that, we were actually able to reduce our token costs by 70% from the beginning of the year to now. And that actually enables us to maintain access to the best frontier models without scaling total token costs because of that credit. And we are using different areas. So we are using credits. So we're just rolling out our proprietary foundation model for personal loans and variety. That's a model that we expect to have something around 15% to 20% benefits from the previous one. We also have agents and people using our internal platform for product development. So, AI is supporting coding, designing, quality assurance. Nowadays, approximately, something around 90% of our employees are actively using our AI platform, with most of them using it daily. We have, like, from the beginning of the year, we are around 30% of employees employees that are contributing with deployments, real deployments for deep pay products. And most of them, such as myself, wouldn't be able to contribute without AI, right? Without actually code, but now that's possible. So we're having more and more people contributing with real products. and the number of replies actually doubled from the beginning of the year because of that productivity. And we're doing some very good stuff entirely as well and we hope to benefit from that and also on leveraging our operational efficiency.

Great. Well, amazing stuff and congrats again. Really strong results.

Our next question is from Gustavo Schroden with Citi.

Hi, good evening guys and congratulations on another quarter of solid results and congratulations Cazotto for the new role. Let me concentrate the first question that I have on the private payroll. You've continued to grow this product at a very strong pace. Even though it's considered a secured product, we've seen a delinquency trend worsening, and in some cohorts, the NPR ratio is starting to get closer to what we see in unsecured personal loans. It is according to the central bank data, right? So, I mean, how are you thinking about the risk-reward balancing this private payroll loan today? And are you considering being more selective or adjusting your risk appetite in this product going forward? So, and why do you think that the consolidated data from the central bank is pointing to this faster deterioration in this product? So, this is my first question, and then I do my second question later. Thank you.

First of all, I think that we haven't seen any deterioration at the same risk profiles. What we have seen in our case, and it's there in the presentation, is that we're actually opening intentionally to riskier profiles, which, on average, You will see the NPLs going up, but not a deterioration on the same risk profiles. If we look forward, and I say that this is kind of philosophy we've been adopting for all province, every gain that we are actually getting from our new models We're actually not, let's say, deploying that into further growth, but basically maintaining origination, but with the gains of the models so that asset quality remains, let's say, in control. If you look at the central bank data, I think it also is a reflect of If you look at the previous product, it only catered for very large companies. Now, this is a product that's mainly due to the new way of doing it. People are actually extending that to also smaller companies, and that's a benefit of the centralized system. So as you are actually getting more companies and more employees of those, let's say, smaller companies, it's very hard to compare the previous product with what you have now going on.

Pablo, if I can just, sorry, Pablo, just to compliment you on this delivery strategy of taking incremental risk in very specific and selective customer segments, it's very important to highlight that our risk framework remains unchanged. So we continue to target the loss absorption ratio between 40% to 60%, and our ROE is above 30%. So that's very important to highlight.

Okay, cool. Thank you, guys. Just a follow-up here, two follow-ups on this private payroll loan. Have you seen an improvement on the operational issues that we saw a few months ago? And if you can share with us what is the cost of risk level that we have in this product?

Gustavo, on the operational issues, I'd say that we went through kind of three stages, right? So the first stage where we had huge operational issues. In the beginning, we were seeing FPDs around 17%.

Then we went through a cycle, a second momentum, basically with diminished originations very much, so that we could see the operational issues being solved.

Some of them were solved by the centralized system. Some of them were solved by workarounds that we've implemented ourselves. At the same time, we also, I think we're in the third or fourth different concept, fourth evolution of the concession model, which also helped us on basically getting to the third phase, which is expanding the product. If you're mentioning any Let's say large gains from last quarter to this one, I wouldn't say that. And if you look at guarantees, as well as the automatic, let's say, relinquish, we're still not underwriting as if they were meaningful. and so that means that we still think that those were not meaningful enough so that we could take that into consideration.

And in terms of the cost of risk, it's basically in line with other, let's say, published peers that published this number recently, so we can say that around need to hide teens in an annual basis.

Cool. Thank you, guys. Just a It's still an asset caller just to finalize here. What are your expectations for the trajectory of NPLs stage, sorry, 90 days NPLs and stage three over the next quarter? So should we expect some further normalization as the portfolio matures? Or do you believe current levels are already broadly representative of the underlying credit performance?

Let's say that we are still expecting NEPLs to continue to be impacted by the aging effect, right? So we are expecting by the end of this year, the NEPLs over 90 days to be more around, let's say, low teens. So basically converging to something similar that we have on our stage three over total credit portfolio. Remember that the stage three is a pre-NEPL metric. and it's pretty much absorbing, let's say, all the credit impaired that we have in the model. So basically we believe that this could converge to a level similar to what we have currently on stage three over the total credit portfolio by the end of this year. But again, we are not seeing Okay, got you. Thank you, guys.

Our next question is from Ricardo Botpigo from BTG Pactual.

Hi, everyone. Thanks for the opportunity of making questions. I have just one follow-up here on private payroll. With the increasing concerns about the macro environment, higher unemployment has become an important risk. We have been discussing with some investors on private payroll loan. Thank you. Okay, thanks for your question.

I think that I'm going to answer, I would say not as you are expecting, but trying to get to the same answer, right? So if you look at our credit approach, it's primarily based on the loss absorption indicator, right? So for private payroll loans, In order for those vintages to break even, we couldn't stand an increase of up to 70% in the product's delinquency rate. So, meaning that my expected losses could actually grow 70% and I would still be on a break-even condition. Now, talking about the unemployment, And if you look at market consensus and focus projections currently, they actually expect unemployment to remain pretty stable and quite healthy. And basically growing from 5.4% to around 6% through 2027. which kind of reinforces our view of a structural floor under household income rather than any sudden labor market deterioration. Even if we look at the most pessimistic scenarios in the focus survey, unemployment would peak at levels back around what we saw through 2024, something between 6.5 and 7.2. meaning that even under stress scenarios, we're talking about historical levels that didn't mean a heavy deterioration on credit or household repayment. Obviously, we keep dynamically looking at those projections, and as I told you, we're currently using gains from our concession model more to actually keep the levels of originations than actually growing originations. So that's how we feel about it.

That's super clear. And if I may do a second question, if you could comment what's your expectation for the bottom line in 2026 now that you have now that you'll be consolidating Culver, any sense on how much Culver could eventually contribute in the second half of the year will be Very helpful for us here. Thank you.

Okay, let's talk about the cover acquisition, right? And cover now is called CAF. So CAF will be consolidated from August 3rd. Our expectation is something around, something between 80 to 100 million reais in net income contribution for the August-December period. And so that's basically what we're sharing on cover for those five months of the remaining of the year. And, well, we also shared third-core guidance. So that's about what we can share right now.

That's clear. Thank you very much.

Our next question is from Dan Perline from RBC.

Hey, guys. Good evening, and thanks for taking my question. I just had a little bit of a follow-up on the RPAC. It remains very strong here again, and your modernization rate continues to improve. I wonder if you could just kind of revisit the strategy, like the go-forward strategy, and maybe how some of that dovetails into the product roadmap and mix shifts that you're seeing in the business. Clearly, It's moving in the right direction, but I'm just making sure I understand the cadence as to how that progresses from here. Thank you.

So I think it's more of more or less the same story moving forward. So it's still basically driven by more penetration of our products and mainly that instead of being new clients but heavily concentrated on on cross-selling those products and mainly, let's say, credit and insurance products into our user base. This is what's primarily driving growth in ARPAC. At the same time, you can see that our cost to serve is growing at a much lower pace. ARPAC growing at 52% while you have cost to serve growing at a 13% rate year over year. And most of that growth in cost to serve mainly driven by the adoption of new products. So I'm just trying to give you other proof points that this is what's actually driving all of that ARPAC growth. If you look at more mature cohorts, You will see also ARPAC more than doubling if you compare to the average ARPAC, which just reinforces the thesis, which is we're selling more of those products, especially credit products, will be the key driver for further increasing ARPAC ahead.

Great. And then just real quickly on COBRA, I heard you on the – Thank you. Okay. Understood. Thank you.

Our next question is from Niha Verwala from HSBC.

Hi. Thank you for taking my question. I actually have three questions, quick ones. First one on the operating expenses, there was a bit of a jump. In 2Q, I believe there were some extra marketing expenses that you undertook in 2Q and your guidance implies sequential decline in 3Q. but he just shared a bit more color on the trend for OPEX growth that we should expect going forward and what were the run-offs in 2Q. My second question is on risk-adjusted margins. So on the reported numbers, it went down 20 basis points, but if you adjust for the death and roller benefit, it probably is around 11.3% in risk-adjusted margins. What trajectory should we assume in the coming quarters and where should the fiscal adjusted margin stabilize for you? And my third question is on the write-off policy. Could you remind us of your write-off policies and has there been any change lately to that? Thank you.

So, Neha, thanks for your question. Let me start from the last one. Our write-off policies remain unchanging. 360 days for both credit cards and personal loans. On the risk-adjusted need, we're expecting stabilization for Q3 compared to what we did in the second quarter, around 12.1%. And in terms of efficiency, we had the anticipation of 30 million reais in marketing expenses this quarter. We decided to anticipate because of the World Cup. We took a decision to accelerate some initiatives on marketing. for very specific products like the iGain platform that we have and other initiatives that we saw the opportunity to accelerate. So we should expect some, let's say, better benefits from lower marketing expenses compared to the second quarter into three. In terms of the overall efficiency, we are in a very health trend. As you can see in the quarter, our efficiency ratio reached around 44%. Coming down more than 200 basis points sequentially. We're expecting that trend to continue going forward. We are seeing AI sort of rating our operating leverage opportunities. Hat count is pretty much flat since October 2025. If you remember, we were expecting to grow hat count by around 10% the year. It's not happening because of AI and all the initiatives that we have. So, we believe that we can deliver our efficiency ratio around low 40s, high 30s by the end of this year, contemplating many initiatives that we have, including AI opportunities on the, let's say, personal expenses, but also on tech expenses as well.

Perfect. I just have a quick follow-up there. Other risk-adjusted margins you mentioned you should expect to be around 12.1%. So, If we exclude the Decembrula benefit from my calculations, it's around 11.3. So you expect a rebound in 3Q and for it to stay around the 12% range? Is that right?

Correct.

We're expecting in 2.3 risk-adjusted means to be in the same, let's say, pretty much flush sequentially. We do have some impact from getting all into 3 as well, but like we said, a bit more limited compared to the second quarter. But yeah, we're expecting this ratio to be around 12, 12.1%, pretty much in line with the previous quarter.

And what would be the driver for that? Because based on your guidance, cost of risk will continue to inch up quarter on quarter. So what would be, and deposit costs will probably be around the same level, not much improvement based on your comments earlier. So what would be driving the improvement of stability in NIMS, right? Excluding the decimal, in fact.

Yeah, basically a mixed effect. We are, like you said, growing slightly lower on more, let's say, segments that we are okay in terms of capturing incremental risk. So we do have this risk-adjusted strategy in the business. Funding costs should be slightly lower compared to this quarter. So we did it Our next question is from Craig Maurer from FT Partners.

Hey, guys. Thanks. Again, congratulations, Andre. I just wanted to ask, with the growth you're seeing in payroll loans, what are the attach rates you're seeing in other products once you've made those loans, credit cards, other offerings? Thanks.

Hi, this is Eduardo here.

First of all, if you look at our, let's see, the Average hour clock on clients with that product is 8.9 times higher than of the average client in PickPick. That's driven by both the product itself, but also, let's say, the attachments, as you said, that he basically gets it. And if you look at the cross-selling... It's 30% higher than what we have for average customers. And that includes many different products, but on average 30% higher than our average client. So it's also, let's say, it boosts not only our part, but also adoption of other products.

Thank you.

I would like to remind you that to ask a question, you need to click on raise hand. The question and answer session is over. We would like to hand the floor back to Mr. Eduardo Chedid for the company's final remarks.

So, guys, thanks again for being with us in our third call. We remain confident here on the year-end results. We finalized the Cobra position, which was an important milestone, not only for this year, but for the coming years as well. And, well, let's see if we can surprise you next quarter again. Thank you.

PickPace Conference is now closed. We thank you for your participation and wish you a nice evening.