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spk03: Ladies and gentlemen, welcome to the E-Plus Earnings Results Conference Call. As a reminder, this conference call is being recorded. I would like to introduce your host for today's conference, Mr. Clay Parkhurst, SVP. Sir, you may begin.
spk00: Thank you for joining us today. On the call is Mark Maron, CEO and President, Elaine Marion, CFO, Darren Raguel, COO and President of E-Plus Technology, and Erica Stoker, General Counsel. I want to take a moment to remind you that the statements we make this afternoon that are not historical facts may be deemed to be forward-looking statements and are based on management's current plans, estimates, and projections. Actual and anticipated future results may vary materially due to certain risks and uncertainties. Detail on the earnings release we issued this afternoon and our periodic filings with the Securities Exchange Commission, including our Form 10-K for the year ended March 31, 2021, when filed. The company undertakes no responsibility to update any of these forward-looking statements in light of new information or future events. In addition, during the call, we may make reference to certain non-GAAP financial measures, and we've included a GAAP financial reconciliation earnings release, which is posted on the Investor Information section of our website at www.eplus.com. And I'd like to turn the call over to Mark Merritt. Mark?
spk04: Thank you, Clay, and thank you, everyone, for participating in today's call to discuss our fourth quarter and fiscal 2021 results. Fiscal 2021 was a very successful and productive year for E-plus as we advanced our growth strategy and broadened our capabilities while increasing our margins, earnings, and adjusted EBITDA. I'm especially pleased with the gains we saw in our gross profit and gross margin, which demonstrate that our strategy of delivering high-value solutions and services is working and resonating with our customers. I'm extremely proud of the entire Eplus team, which moved quickly to solve the challenges our customers face as they transition to remote and hybrid work environments, requiring advanced collaboration, networking, cloud, and security solutions. Our successful execution in this environment speaks to our continued strategic focus on these areas and to the commitment and dedication of our people who supported our clients with innovative solutions in what was one of the most difficult operating environments in recent memory. Although net sales were down slightly in the fourth quarter, we achieved significant growth in our profitability as fourth quarter gross profit increased 6.6% and gross margin expanded by 270 basis points to 27.8%. the highest showing in our history. The solid gross profit and margin performance helped drive 31.9% year-over-year growth in our fourth quarter operating income on a consolidated basis. Our tech segment performed especially well with a 49.3% increase in operating income. We also achieved a 25.7% increase in fourth quarter adjusted EBITDA to 29.6 million. Software subscription sales have become an increasingly significant component of our revenue and profits. For our customers, software subscriptions provide several advantages, including real-time updates and technical support. For E+, the trend towards subscription sales provides greater revenue visibility and predictability and strengthens our margin profile over the long term. Services was another bright spot that helped drive our financial performance in the fourth quarter and in fiscal 2021. Services revenue increased from 12.2% in fiscal 2020 to 12.9% of net revenues in fiscal 2021, and in the fourth quarter grew 8.2%. The continued growth in our higher margin services business is a direct result of the investments we have made over the years in our people and our offerings, including cloud, security, digital infrastructure, and collaboration. as well as our successful efforts to strengthen our customer partnerships and provide the critical technology solutions and services that enable our customers to navigate the evolving IT landscape. In addition to the margin improvement from the growth in our services business, we also benefited from our efforts to efficiently manage our costs. Operating expenses declined 2.9% year-over-year in fiscal 2021, driven by lower discretionary spend on travel, entertainment, and marketing costs due to COVID-19, and a focused effort on realigning our workforce and reducing facility costs. Now I'd like to highlight three areas in which our investments helped drive our financial performance both in the fourth quarter and in fiscal 2021, and where we continue to see robust customer demand. First, security solutions are especially relevant for our customers now as digital transformation extends the data center to the cloud and heightens the need for greater cloud security and cost optimization plans. To meet this need, we have continued to expand our capabilities and services in security and data protection. As a result, security accounted for 20.8% of our adjusted gross billings for the year, up from 19.3% of adjusted gross billings in the prior year period. As we enter fiscal 2022, security is closing in on nearly half a billion dollars in adjusted gross billings. Second, we are seeing continued solid growth in our services, which provide recurring annuity-type revenue. While the pandemic limited our ability to provide conventional onsite services, we work closely with our customers to expand provisioning of remote services. As I noted in last quarter's call, remote managed services will remain a long-term growth driver for our business, even in a post-pandemic environment, as our off-site security and support solutions enable reliable and secure hybrid work environments for our customers. Finally, our financing business continued to perform well, generating 57% year-over-year net sales growth in the fourth quarter and 3.6% growth for the full fiscal year. While results may be somewhat uneven on a quarterly basis, the long-term outlook for this business continues to be strong. Financing provides E-plus with the key point of differentiation relative to our competitors as our flexible financing options enable our customers to pursue their technology investments in ways that fit their IT budgets and capital spending plans. Technology collaboration is as vital as ever, and I'm proud of what we accomplished last year. To highlight one example, ePLUS worked closely with Cisco and Rowan University to design and implement a cloud-based call center solution. The solution for managing the administration of early vaccine distribution at its medical school included the ability to accommodate anticipated call volume, scheduling, tracking, and appointment setting. Turning now to our capital allocation plans, our strong balance sheets provides us the opportunity to execute on strong M&A opportunities, as well as invest in organic solutions that can further enhance our growth and our technology solutions offerings. Most recently, we acquired system management planning, strengthening our geographic presence in upstate New York and in the Northeast, and adding to our capabilities in cloud, data center, AI, and collaboration. Supported by a healthy market for M&A, we see additional opportunities for strategic bolt-on acquisitions in fiscal 2022. As we look forward to fiscal 2022, we are confident that the investments we have made in our targeted high-growth markets position us well for continued growth. I am encouraged by our order backlog, which points to solid demand for our technology solutions, including software and annuity services, across a broad range of markets. Increasing customer focus on data center monetization, journey to the cloud, security and collaboration, particularly in today's remote work environment, are key IT market trends that we expect to help drive our growth in the coming year. As the economy continues to recover and our customers return to a more normalized work environment, we believe the pace of IT spending will gain momentum, in part reflecting the resumption of investments delayed during the pandemic. Additionally, we expect continued healthy growth in our annuity quality services offerings. In the near term, component shortages in the electronic supply chain are likely to act as a headwind that we believe could delay some revenue. However, we are confident we can navigate through this challenge, as we have in the past, and will continue to provide value-added solutions, support, and services to our customers. I will now turn the call over to our CFO, Elaine Marion, to provide details on our fourth quarter and full year 2021 results.
spk02: Thank you, Mark, and thank you, everyone, for joining us today. Starting with our quarterly results, fourth quarter consolidated net sales declined 3.8% to $352.6 million, compared to $366.5 million reported in the fourth quarter of fiscal 2020. In the technology segment, net sales declined 6.1% to $331.8 million due to a decrease in product revenue of 8.4%. Meanwhile, services revenues were strong, again, increasing 8.2% to $52.9 million as we benefited from our focus on managed services. In addition, adjusted gross billings increased 2.8% to $528.6 million compared to $514.1 million in the same period a year ago, which benefited from our acquisition of S&P on December 31, 2020. The adjusted gross billings to net sales adjustment was 37.2% in the fourth quarter of 2021 compared to 31.3% in the year-ago quarter due to a larger proportion of revenue recognized on a net basis, in particular, the sale of a large maintenance transaction. Our financing segment revenue grew 57.4% to $20.8 million compared to $13.2 million in the last year's fourth quarter due to sales of off-lease equipment of $8.2 million during the quarter, up from $700,000 last year. As I have mentioned in the past, results from our financing segment can be uneven from period to period. We're very pleased with our consolidated net gross profit growth of 6.6% to 97.9 million compared to 91.8 million last year and consolidated gross margin expansion of 270 basis points to 27.8%. Our technology segment birth profit increased 5.3% to 83.9 million. Product margin increased 260 basis points to 22.6% due to higher sales of third-party maintenance and software subscriptions recorded on a net basis. Services margin increased 60 basis points due to an increase in revenue and growth margin from managed services. Consolidated operating expenses were $74.3 million, representing 0.5% increase from $73.9 million a year ago. Operating expenses this quarter included a full quarter from the S&P acquisition. Excluding the impact of S&P, we saw a decrease in SG&A expenses driven by lower salaries and benefits and travel expenses offset by higher variable compensation. Our total headcount at the end of March 2021 was 1,560 compared to 1,579 in the prior year. Operating income for the quarter was up 31.9% to 23.6 million. Despite having a higher effective tax rate of 32.6% compared to 24.9% in the year-ago quarter, our consolidated net earnings of $15.6 million or $1.16 per diluted share were up 17.4% and 17.2% respectively from $13.2 million or $0.99 per diluted share in the last year's fourth quarter. Non-GAAP diluted earnings per share were $1.41, an increase of 13.7%. Adjusted EBITDA was up 25.7% to $29.6 million. Our diluted share count at the end of the fiscal 2021 was even with last year at $13.4 million. Now moving to our financial results for the full year of fiscal 2021. Consolidated net sales declined 1.3% to $1.57 billion from $1.59 billion in fiscal 2020. Technology segment net sales declined 1.4% to $1.51 billion. Our financing segment net sales increased 3.6% to $60.4 million due to higher sales of off-lease equipment and other revenues. Importantly, adjusted gross billings for the year were $2.26 billion, up 1.6% from $2.23 billion in fiscal 2020. Looking at the end markets in our technology segment for fiscal 2021, telecom, media, and entertainment and technology continue to be our largest markets, representing 25% and 17% of segment net sales, respectively. FLED, healthcare, and financial services followed, accounting for 16%, 13%, and 13%, respectively. The remaining 16% derives from a variety of other customers. Consolidated gross profit was up 0.6% to $393.6 million. Gross profit in the technology segment increased 1.7% to $346.2 million. and gross profit in the financing segment declined 6.5% to $47.3 million. Consolidated gross margin widened by 50 basis points to 25.1% from fiscal 2020. Technology gross margin expanded 70 basis points to 23%. Operating expenses decreased 2.9% to $287.2 million, primarily due to decreases in travel, marketing, acquisition-related expenses, and health care costs. Consolidated operating income increased 11.6% to $106.3 million. Our effective tax rate for fiscal 2021 was 30.4% compared to 28% a year ago. Our net earnings in fiscal 2021 were $74.4 million or $5.54 per diluted share, an increase of 7.7% and 7.6% respectively. For fiscal year 2022, we expect our effective tax rate to be between 29 and 30%. Our balance sheet remains strong as we ended the year with cash and cash equivalents of 129.6 million, an increase of 50.2%, primarily due to changes in working capital for the technology segment. As a reminder, we also have approximately 120 million in our financing portfolio that may be monetized should we have the need for additional capital. Inventory levels increased 39.2% to $70 million from the year-ago quarter. However, sequentially, inventory decreased 13.9%. Our inventory reflects ongoing customer projects. Our cash conversion cycle was 37 days, flat from the year-ago quarter, and up sequentially from 24 days as more was billed to customers with greater than 90-day terms. We continue to monitor the effects of COVID-19 on our business as the vaccine rolled out across our footprint. We constantly seek new opportunities for our business through organic investments and acquisitions. Our resilient business model performed well over the last year as we quickly pivoted to service our customers under difficult circumstances. We are confident in our ability to continue to deliver for our customers while gaining market share as we emerge from this pandemic. As I reflect on this unique fiscal year, I want to thank all our employees for their extraordinary perseverance and effort, despite the difficult circumstances COVID cast upon us. I will now turn the call back over to Mark. Mark?
spk04: Thanks, Elaine. So to sum up, fiscal 2021 was a very successful year for E+, as we executed well in a very dynamic and challenging environment. We remain positive on our outlook for fiscal 2022, backed by our increasing order backlog and our continued focus on the solutions our diverse customer-based needs in the areas of cloud, security, digital transformation, and collaboration. Additionally, our strong balance sheet allows us to make opportunistic acquisitions and investments to adjust to dynamic market conditions. We will continue to work hard to support our SLED mid-market and enterprise customers with customized IT solutions and services to smoothly enable their transition back to the traditional office environment or their implementation of flexible hybrid work models. Operator, I would now like to open the call for questions.
spk03: If you would like to ask a question at this time, please press star, then the number one on your telephone keypad. Again, to ask a question, it is star, then the number one. We'll pause for just a moment to compile the Q&A roster. Your first question is from the line of Maggie Nolan with William Blair.
spk01: Thanks. Hi, Mark. Hi, Elaine. Hey, Maggie. I wanted to ask about the access to customer sites. Can you give us an update on what you saw there in the fourth quarter and then if there's been any change kind of as you move into April and May here?
spk04: So far, no change, Maggie. Not a lot of access to customer sites. A lot of it's based on the different states and the requirements and regulations within those states. We've seen where customers are pretty comfortable with us providing solutions, services, consulting remotely. We are seeing things start to pick up where people are starting to go back in a kind of hybrid work environment. We'll probably expect that to continue for the next few months before you see more people in the offices that we can actually visit on a regular basis. I will say this, though. I'm proud of our team, the way they've kind of adjusted with the work from home in terms of how they're going to market in terms of touching, supporting, and servicing our customers.
spk01: Okay, thanks. And then Mark, what are you seeing in the way of inflation and the pricing environment, particularly as the component shortages continue?
spk04: You know, Maggie, I think that'll start to pick up. So as the shortages potentially become a little more prevalent, I think you may see some things there. We haven't seen much yet. We're in constant contact with the OEMs, talking to them about any changes or things that they're seeing related to inflation slash pricing increases. Haven't seen much yet, but would expect we might see a little bit of that in the future.
spk01: Okay, and then last one for me, the services business that performed well, can you talk a little bit about the underlying momentum in that segment, both outside of the impact of the acquisition of S&P and when you think about the synergies that that acquisition could create?
spk04: Thank you. Okay. Yeah, so that's a couple different things there, Maggie. So good question. Look, on services, we feel really good about our services. We've talked about it for a while. This quarter we were up 8.2% year over year, and our gross margins were up 60 basis points. So a lot of what we've talked about in prior calls are what I'd call managed services or annuity revenues have picked up nicely and continue to pick up. So as we've had a little bit of a flattish, I'll call it transactional services, your professional services staffing, we've been able to grow our services based on work that we've done in prior quarters, prior years, that's now ratable revenue falling into this quarter and then subsequent quarters. Overall, though, we are starting to see some pickup in what I'd call the transactional services, both from a professional services, but also, more importantly, from a staffing. We're starting to see more and more customers look to start to fill headcount with staffing, and I think it's a fairly tight market right now. So we're seeing some positive signs in the staffing side of our services business as well. FMP, we think, is a great addition in the – not only in the collaboration space, also in the data center space. So there's some things there that we're going to be able to try to leverage across the rest of E-Plus over time.
spk01: Does that cover everything, Maggie? Yes, thanks for the time. Okay. Speak to you soon. Take care, Maggie.
spk03: Your next question is from the line of Greg Burns with SideWD.
spk05: Good afternoon. In terms of the component shortages and how that might be impacting revenue, is there any way you could maybe quantify that? And what's your view on the duration? Is that going to be something that's with you for a couple of quarters? Or do you see that being more of a near-term problem?
spk04: Yeah, you know, Greg, that's a hard one to predict. So, first of all, I hope you're doing well. One, it's a little hard to predict because you hear some of the folks like Gartner that think it may go into 2022. Most of what we're hearing from the OEMs is, you know, maybe a quarter or two is kind of what the expectation is. But I think this is one that a lot of people are scrambling, trying to figure out. You know, the one thing for us, it could impact deliveries, but I don't think it's going to impact our orders. You know, so I noted on the – on my earlier comments, our open orders are up significantly year over year. So a lot of the things that we're selling is out there and just have to get delivered, as well as our deferred revenue being up nicely as well. So we're seeing a lot of things that are positive for the future. The one headwind is not really knowing for sure with this shortage how much it could affect us as we move into the next quarter and beyond.
spk05: Okay. And then You know, revenue is a bit lighter on the technology side, a little bit lighter than I think Intensys was looking for. Can you just talk about that? You know, whether it was some of this, like, COVID-related, you know, commodity-type projects maybe rolling off, and now we're in this kind of waiting period where we're waiting for companies to reopen and start spending more broadly. And then... Maybe this is hand-in-hand with the backlog growth, but could you quantify how much the backlog is year-over-year and if, looking forward, are the conversations with your customers now changing to more broader IT spending rather than keep the lights on COVID spending?
spk04: Yeah, good question. So, yeah, I think it's more about IT modernization and what we're hearing from a lot of our customers as we kind of come out of this pandemic and the vaccinations kind of take hold. So a couple different things you touched on there. On the net sales being down, I don't consider that a bad thing. If you look at it overall, our AGB, adjusted gross billings, was up 2.8%. We had a large gross to net, Greg. It was almost 600 basis points higher this quarter versus the same quarter last year. And it's mainly a factor of what we're selling. You know, a lot of the software, subscription, ratable-type things that our customers are looking for. So, you know, if we didn't have that big gross to net delta at 600 basis points this Let's say if it was flat year over year, our net sales probably would have been up around 5%. So we look at it more on our orders are up, meaning our billings is up. And then we look at the profitability side, which, you know, with gross profit up 6.6% and, just as importantly, operating income up 31.9%, we're more focused on the profitability than the net sales because I think over time customers are moving to more of these as-a-service software, ratable models, and that's going to affect net sales, but hopefully in a positive way. To your question as it relates to kind of backlog, I'd call it open order backlog is actually up about 70% year over year. So that's a real positive for E-plus as we move forward. The only headwind on that is what I kind of mentioned to Maggie a little bit earlier might be some of the shortages, if you will. That would be the only thing there.
spk05: Okay. And then lastly, on the gross margin, you know, record gross margin really strong this quarter. It's kind of like a large maintenance project and maybe kind of a good contribution from the financing segment. But how should we think about that going forward? I mean, I'm assuming the mix won't be as favorable. You know, how should we think about the gross margin on a more normalized basis?
spk04: Yeah, on a normalized basis, I'd look at what we put up for the year. What we put on an annualized gross margin would probably be a good metric, Greg. This quarter, if you look at it, the large gross to net affected it. What was nice, both our product and services margins were up as well, so a lot of the value-added solutions and services we're selling are resounding with customers in this market, so it helped drive up the margins as well. But this was an outlier in terms of, you know, gross margin. So I think the annual that we put up for the year is probably a good metric to start with.
spk05: All right, great. Thank you.
spk04: All right, Greg. See you soon.
spk03: Your next question is from the line of Matt Sheeran with Skyfall.
spk06: Yeah, thank you. Good afternoon. A question, Mark, just regarding on the gross margin, in the return to kind of more normal levels, is that just because of a product mix where you're expecting a higher percentage of hardware, on-prem hardware, just because of the trends in the bookings you're seeing?
spk04: Yeah, I wouldn't say, first off, hey, Matt, I wouldn't say based on the on-prem. So let me explain this quarter, and then I'll kind of tell you where I think things may be going is, first off, this was a large gross to net. It was 37.2% versus 31.3%, almost 600 basis points. So That had a big effect in driving the margin up higher to the 27.8%. What was nice on top of that, both our product as well as our service margins are up. So a lot of the products and more solutions that we're selling with the services that it encompasses, as well as our annuity services are starting to help drive our margins up. This was an outlier for a quarter, though. That's why, as I was explaining to Greg, I think it's more in line with what we've done for the years, probably a better metric as it relates to gross margin. Related to your on-prem, yeah, we are seeing a lot of things that folks, as we work in this hybrid work environment, that there's things they have to do with their infrastructure, data center, modernization, even journey to the cloud. So I think there's a lot of things in there that should contribute positively to both our services and margins overall over time.
spk06: Okay. And could you maybe be more specific in terms of the product areas and the strength or weakness, networking, versus storage, servers, et cetera? Any areas pointing out?
spk04: Well, a couple different things. I think if I were to think about it, security. Obviously, with everything that's going on that happened with Colonial Pipeline and SolarWinds and the executive order from President Biden, I think you're going to see some additional hardening, if you will, of people's infrastructure and the access that they allow and all the data protection. So I think there's a very strong chance that you'll continue to see an uptick in security. And I'm talking broadly in the market, not just the E+. As it relates to networks, yeah, I think you'll see some things with networks as 5G and other things move into play. As people try to do more from a digital infrastructure, I think you'll see a pickup. I believe there's a play for storage for years and years to come. The reason being is there's an unlimited amount of data, both structured and unstructured, out there. So those would be the players, as well as cloud, obviously, is, you know, a big driver with what folks are trying to do as they try to make choices on where to put their workloads and, you know, how to consume the cloud and all those other things. So those would be the areas I'd expect to see some uptick. I think a lot of the collaboration slash communication I think will continue as well. But I think you had a, I won't say a mad rush, but you had a rush with COVID for a lot of people to upgrade their systems. And I think that'll continue over time as well.
spk06: Okay. All right. Thanks for that. And just in terms of the end market, but I know you've got, you know, fairly diversification here. You've got, you know, telecom, financial services, SLED, healthcare. And any specific thoughts on those end markets, you know, better, any maybe surprising to the upside or otherwise?
spk04: Yeah, so, well, here's a couple different things there, Matt. So healthcare was down, which we kind of expect with what went on with COVID. So with both, you know, the hospitals and healthcare organizations focused on people as compared to some of the other things that they'd normally do. You know, tech was down for us, and that's just a few customers, but that kind of goes up and back and forth. What was nice, lead was up both in the quarter as well as the year for us. A lot of it was in the state and local, so that's based on a lot of the contracts and relationships we've built up over the years. So if I looked at it, it's not anything that surprised us, and it's kind of the normal, you know, the top five verticals or our top five verticals. you know, with tech being down and telecom being up, but the others kind of being in line with what we've normally seen. And then we saw a lot of our what I call mid-market to higher-end employees as a percentage of AGB in absolute dollars, I should say, is actually up. So we, you know, the solutions we're selling is resounding with that mid to enterprise market. Those would be the things related to verticals and kind of customer size, if you will.
spk06: So it sounds like you're seeing some pickup in the mid-market send finally after a few quarters?
spk04: Yeah, we're starting to see it. And when I say mid-market, Matt, 500 employees and above. And that will vary. So I'm very clear. That will vary quarter to quarter on a sequential basis. But, yeah, we're starting to see some things that are picking up in that 500 employees and above, if you will. And then hopefully that will continue. And in the below 500, we saw a little bit of a slowdown. you know, at least through this year, and I'm hoping that will start to pick up in time as well.
spk06: Okay, great. That's very helpful. Thanks a lot, Mark.
spk04: All right. Thanks, Matt.
spk03: We appreciate it. There are no further questions at this time. I'd like to turn it back over to the speakers for any closing remarks.
spk04: Okay, thank you. Hey, thanks, everybody, for joining us. You know, we feel good about the quarter. We feel good about how our team's adjusted in this COVID world and feel like we're well positioned as we come out of it. And I just want to thank you for attending today and look forward to seeing you on the next call. Thank you.
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