8/4/2026

speaker
Operator
Conference Operator

Good day, ladies and gentlemen. Welcome to the E-plus first quarter fiscal year 2027 earnings results conference call. As a reminder, this conference call is being recorded. Lines have been placed on mute to prevent any background noise. After the speaker's remarks, there will be a question and answer session. If you would like to ask a question, please press star 1 on your telephone keypad. To withdraw your question, press star 1 again. I would now like to introduce your host for today's conference, Mr. Kley Parkhurst, Senior Vice President.

speaker
Kley Parkhurst
Senior Vice President

Thank you for joining us today. On the call is Mark Marron, CEO and President, Darren Raiguel, COO and President of Eplus Technology, Elaine Marion, CFO, and Amanda Dupree, Deputy General Counsel. I want to take a moment to remind you that the statements we make this afternoon that are not historical facts may be deemed to be forward-looking statements and are based on management's current plans, estimates, and projections. Actual and anticipated future results may vary materially due to certain risks and uncertainties. Details on the earnings press release we issued this afternoon and our periodic filings with the Securities and Exchange Commission, including our most recent annual report on Form 10-K, quarterly reports on Form 10-Q, and other documents that we may file with the SEC. Any forward-looking statement speaks only as of the date at which the statement is made, and the company undertakes no responsibility to update any of these forward-looking statements in light of new information, future events, or otherwise. In addition, we will use certain non-GAAP measures during the call. We've included a GAAP financial reconciliation and earnings release, which is posted on the investor information section of our website at www.eplus.com. And now I'd like to turn the call over to Mark Marron. Mark?

speaker
Mark Marron
CEO and President

Thank you, Kley. Good afternoon, everyone, and thank you for joining us today for our fiscal first quarter 2027 earnings call. We delivered a solid quarter against a difficult comparison. The prior year benefited from the timing of several large enterprise orders. While the first quarter included some costs related to investments we are making in the business to support future growth, demand across our business was healthy, particularly among mid-market customers. We are encouraged by the current level of bookings and open orders, which are up significantly as we move through the remainder of the year. Most importantly, our results indicate that we are executing well on our key operational and strategic initiatives. We are expanding our geographic footprint and customer base, focused on growing our presence in attractive markets and helping customers solve increasingly complex technological challenges while leveraging our multi-architecture capabilities. As AI, cloud, security, and networking continue to converge, our ability to bring together innovative solutions is becoming an even larger competitive differentiator. A key part of that effort is continuing to build out our AI capabilities. Our customers are focused on how to deploy AI securely, efficiently, and at scale. We have leveraged our security practice to build secure AI solutions around a data-first strategy and we continue to build the new innovative solutions our customers need going forward. An example of this is the self-contained agentic AI platform we built in collaboration with Cisco and Nvidia that results in a more secure AI infrastructure and requires less human interaction to self-diagnose and self-heal. It reduces operational complexity It accelerates incident response and enables IT and security teams to shift from reactive issue resolution to autonomous operations. We are also investing in the future of E-plus by continuing to add customer-facing resources and improve efficiency through systems and processes to support long-term growth and scale the business. Internally, we are using AI to improve efficiency and effectiveness throughout the sales organization to enhance the customer experience. Our customer first approach remains central to everything we do and we've made meaningful progress in deepening and strengthening our relationships with customers over the past year. Underscoring this was our recent above industry average net promoter score of 74. That's something we are proud of because it reflects the trust we have built over many years and allows us to capture greater share across our customer base and win new customers. Our balance sheet remains strong as we generated solid cash flow and allocate capital effectively. We will continue to invest in organic growth, pursue strategic M&A opportunities, and return capital to shareholders through dividends and share repurchases. We initiated a dividend one year ago, and to date we have paid $26.7 million. Over the same period, we have repurchased $53.1 million in shares. Our current share buyback authorization is up to 1.5 million shares and we expect to continue purchasing shares opportunistically. Overall, we had a solid start to fiscal 2027. We are seeing healthy customer demand, strong activity across our strategic focus areas, and solid growth across our managed services revenue and offerings. As a result, we are maintaining our fiscal 2027 guidance. We remain focused on executing our strategy, driving greater operating leverage over time, and creating long-term value for our customers and shareholders and continue to monitor potential headwinds, including the worldwide memory chip shortage and geopolitical issues, as we have mentioned in the past. With that, I'll turn the call over to Darren to discuss the quarter in more detail. Darren?

Disclaimer

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