3/7/2024

speaker
Operator
Webcast Host

Corch Group CFO, Matthew Nagel, Corch Group COO, and Jim Weld, GM of Rhino, Corch's title software company. Before we go further, I would like to take a moment to review the company's safe harbor statement within the meaning of the private securities litigation reformat of 1995, which provides important cautions regarding forward-looking statements. Today's discussion, including responses to your questions, reflects management's views as of today, March 7th, 2024. We do not undertake any obligations to update or revise this information. Additionally, we will make forward-looking statements about our expected future financial or business performance or conditions, business strategy and plans, including the application for the reciprocal exchange, based on current expectations and assumptions. These statements are subject to risks and uncertainties, which could cause our actual results to differ materially from these four different statements. We encourage you to consider the risk factors and other risks and uncertainties described in our SEC filings, as well as the risk factor information in these slides, for additional information including factors that could cause our results to differ materially from current expectations. We will reference both GAAP and non-GAAP financial measures on today's calls. These refer to today's press release for reconciliations of non-GAAP measures to the most comparable GAAP measures discussed during this earnings call, which are available on our website. The financial information provided today is preliminary, unaudited, and subject to revision upon completion of the closing and audit processes. As a reminder, this webcast will be available for replay along with a presentation shortly after this call on the company's website at ir.portrait.com. I'll now turn the call over to Matt Ehrlichman, CEO, Chairman and Founder of Porch Group. Over to you, Matt.

speaker
Matt Ehrlichman
CEO, Chairman and Founder of Porch Group

Thanks, Lois. Good afternoon, everybody. Thanks very much for joining. I couldn't be more proud of the achievements and execution of the Porch team over the last year. Despite a sharp increase in interest rates over the last couple of years, higher cost of reinsurance and claims, contraction in the real estate market and historically challenging weather events, The team stuck together, stayed focused, and performed. We implemented our insurance profitability actions, which you'll hear throughout today's presentation. This includes enhancing underwriting activities, increasing premium per policy, and non-renewing higher risk policies. We launched porch warranty and new products for our software customers, increasing pricing while maintaining our high customer retention. And we reduced costs across our business while continuing investment across key growth initiatives. And as a result of the work we've done, financial results were strong and exceeded expectations. Revenue in the fourth quarter grew 79% to $115 million, $15 million above our prior guidance. Revenue less cost of revenue grew 82% to $80 million, $20 million above guidance. And Q4 adjusted EBITDA profit was $12 million, an increase of $25 million compared to the fourth quarter 2022, and $8 million above guidance. In every measure here, it was a great quarter. A few other key updates for the fourth quarter before we dive into the presentation. One, we handily beat the second half 2023 profitability target we set two years ago. with second half adjusted EBITDA of $21 million. Next, we had no material weaknesses. Huge thanks to Sean and the team for the expertise and leadership. This was a top priority for us as we completed system implementations and improved our control environment. A truly great achievement and well done team. Next, our business continues to make meaningful progress across many areas. In Q4 alone, We launched a new Rhino product for title companies. We landed a new utilities partnership, released a new HVAC micro warranty and a CRM product for smaller inspectors. Our moving business is executing a local full service offering, expanding on our leadership position and providing moving labor to consumers. This product increases the size of our market opportunity and provides a higher margin offering. Next, we released our first ESG report, which is available on our IR website. We look forward to sharing more on this in the future. And finally, we were admitted into Deloitte Technologies Fast 500 for 2023. Now over to you, Sean, on the financials.

speaker
Sean
COO

Thanks, Matt. And good afternoon, everyone. As Matt mentioned, we are extremely pleased to accomplish our second half 2023 adjusted EBITDA target despite market headwinds. I wanted to thank our teams for their contribution and hard work to achieve this critical milestone. Moving to slide nine here to get into the financials. Revenue was $114.6 million in the fourth quarter of 2023, growth of 79% over the prior year, driven by our insurance sector, which grew 179%, partially offset by the vertical software sector. Revenue less cost of revenue was $79.9 million, resulting in a margin of 70% of revenue, which is a 120 basis point increase over the prior year, driven by the insurance profitability actions and software price increases. Adjusted EBITDA was $11.7 million, a 10% margin, and a $25 million increase over the prior year, driven by the insurance segment and strong cost controls. Gross written premium was $112 million, a decrease compared to prior year, as we focus on profitability and reducing risk for non-renewals and new business restrictions and higher risk zip codes. This is partially offset by an increase in premium per policy. The insurance segment was 76% of total revenue in the fourth quarter, an increase from 49% in the prior year. Revenue from our insurance segment was $86.9 million, growth of 179% over the prior year, driven by a 34% increase in premium per policy and lower reinsurance seating. Approximately one-third of the growth was from increases in premium per policy and two-thirds from the lower seating, partially offset by attrition with the non-renewals. Vertical software revenue was $27.7 million, a decline compared to the prior year, driven by the housing market headwinds, which particularly impacts moving services along with lower demand in corporate relocations. SaaS revenue remained resilient. Moving to adjusted EBITDA by segment, insurance segment adjusted EBITDA was $31.6 million in the fourth quarter of 2023. a 36% margin driven by insurance profitability actions, which drove a lower gross loss ratio compared to the prior year. Vertical software adjusted EBITDA loss was $300,000 with continued market pressure and moving services. Corporate expenses were $19.7 million, or 17% of total revenue, a 600 basis point improvement compared to the prior year.

speaker
Operator
Operator

Moving now to the balance sheet. We are proud to have issued, have generated $34 million of operating cashflow in fiscal year 2023.

speaker
Sean
COO

we generated $43 million of operating cash flow in the second half of the year. You can see here that we ended the year with $398 million of cash, cash equivalents and investments, and excluding the $310 million at HOA, Porch held $87 million. In addition, Quartz Group held $39 million of restricted cash, primarily for our captive and warranty businesses, as well as a $49 million surplus note from HOA. HOA's surplus at December 31st was a healthy $52 million. In the first quarter of 2024, there have been four items that I would like to bring to your attention. First of all, we signed a strategic business agreement with Aon, who will support us in securing reinsurance and other services in 2024 and the next several years. We released them from any Vestu-related claims, although we'll continue to pursue other non-Aon parties. We received approximately $25 million upfront cash in January 2024 and expect to receive approximately $5 million over the next four years. Second, as previously discussed, we tested connecting homebuyers with third-party insurance agencies to compare conversion and profitability versus EIG, our in-house agency. Our unit economics and profitability improved substantially in these tests, given the costs associated with running the agency. Therefore, we sold EIG for $12 million cash in January of this year. EIG was a small business for us, with annual commissions from third-party carriers of approximately $5 million and an adjusted EBITDA loss of approximately $3 million in 2023. While we'll continue to prioritize selling our own insurance products, like HOA, and eventually porch insurance to relevant homebuyers, when we do connect consumers to agency partners and they sell a third-party carrier product, we'll receive back high margin revenue. Overall, this divestiture increases profitability in 2024 and ongoing and improves our balance sheet. And importantly, as part of the strategy around forming a reciprocal exchange, we want as much premium as possible sold into our own insurance products, and for Porch Group to be the operator of the reciprocal with lower volatility and higher margins. Tighter alignment with third-party agencies can incent them to drive more of their customers to our carriers. Third, in February, we repurchased $8 million par value of our unsecured notes for $3 million cash at 37.5% of par, reducing our 2026 debt maturity to $217 million. And finally, we expect to file a form S3 shelf registration statement with the SEC soon around the timing of our 10K, which gives us the flexibility to raise various forms of capital over the next three years. We do not currently have any imminent plans to raise capital. However, this is a good corporate practice and provides several options to reduce our 2026 notes over the next two years. Shifting now to our full year 2023, revenue was $430 million, a 56% growth over the prior year, driven by 152% growth in our insurance segment. Revenue less cost of revenue was $210 million, a 25% increase over the prior year. There was a change to margins year over year due to mix shift between insurance and vertical software segments and a change in our reinsurance programs within reinsurance, within insurance. The adjusted EBITDA loss was $44.5 million, a $5 million improvement over the prior year. driven by improvements in insurance profitability actions we discussed and offset by higher reinsurance costs in 2023 and historically challenging hail events in Texas in the second quarter. Gross written premiums were $525 million, relatively flat compared to the prior year, with non-renewal of higher risk policies offset by increases in premiums for policies. These changes drove notable improvement in profitability, building momentum in the second half of the year. And with that backdrop, now let's take a look at our 2024 guidance. Today, we are providing our full year of 2024 guidance. For 2024, we expect revenue of $450 to $490 million, growth of 5% to 14%, driven by the insurance segment, with relatively flat revenue in the software sector. We expect revenue less cost for revenue of $225 million to $240 million. We expect overall margins to be relatively flat with 2023, as increases in vertical software margins are offset by mixed shift toward higher growth, but lower margin insurance segments. we've assumed a 63% gross loss ratio for the full year, in line with our five-year weighted average. Overall, we expect adjusted EBITDA profit of $1 million to $10 million. The year-on-year improvement is predominantly driven by continued execution against our insurance profitability actions we discussed today, price increases in our SaaS businesses, and ongoing cost management efforts. We expect operating expenses to decrease more than 10% compared to 2023. We expect gross written premiums of $460 million to $480 million. For reference, EIG's written premium from third-party carriers was approximately $45 million in 2023, so our guidance implies managing to roughly flat on an apples-to-apples basis, as third-party carrier written premium will be excluded under the new agency model. This includes executing further non-renewals of higher risk policies, exiting the state of Georgia where we're unable to get the rate needed to achieve our profit targets, and being selective around bringing in attractive new business. Overall, at approximately flat premium, we are reducing our projected risk exposure by approximately 22% in 2024, which follows the approximately 26% reduction between 2022 and 2023. This drives lower expected reinsurance and loss costs. We believe our insurance profitability actions in 2022, 2023, and 2024 set us up well for sustainable, profitable growth in 2025 and beyond. It's going to be an exciting time for the company. Now to adjusted EBITDA seasonality. We've historically experienced higher insurance claims in the first and second quarters. Therefore, as this illustrated chart shows, in 2024, we expect adjusted EBITDA to be negative in Q1, more negative in Q2, followed by profitability in Q3 and Q4. Overall, the midpoint of our 2024 adjusted EBITDA guidance is a $50 million increase compared to 2023. In 2024, we expect adjusted EBITDA to improve approximately $10 million, $15 million in each quarter compared to the same quarters in the prior year. We are continuing to roll out additional price and deductible increases over the first half of 2024, which benefits the second half. And finally, given our progress and strong results, we secured an additional kind of reinsurance product. to protect the balance sheet and reduce our exposure to weather. Earlier in 2024, we purchased $30 million of aggregate severe convective storm coverage, which includes hail protection. This means if we see a series of smaller storm or hail related losses, similar to what we saw in Q1 and Q2 of 2023, we would have coverage adding to what we already have for larger events. Generally, if hail events were to drive worse than expected claims volumes in 2024, we are now much better protected, increasing our confidence in the upcoming year. And our typical reinsurance renewals will occur on April 1st. Thank you all for your time today, and I'll now hand over to Matthew to cover our KPIs and other business updates.

speaker
Matthew Nagel
CFO

Thank you, Sean. Hello, everyone. I will start with our KPIs. The average number of companies was 30,000 in the fourth quarter, broadly similar to last quarter and prior year, with continued housing market headwinds. Average revenue per company per month increased 84% to $1,277 versus $693 in Q4 2022, as we continue to monetize the insurance opportunity more effectively. We had 220,000 monetized services in the court, an increase of 3% despite the headwinds in the housing market and decline in corporate relocations. Finally, average revenue per monetized service was $448, up 105% versus prior year due to the growth in our higher value services such as insurance and warranty. I want to take a moment to highlight our SAS revenue within the vertical software segment. Industry home sales declined 18% in 2022, an additional 19% in 2023. Despite this, our software and subscription revenue have remained broadly consistent over that period. While we are not assuming any improvement in the housing market in 2024, when the housing market recovers, it will be a tailwind for our businesses. Looking now at the insurance segment KPIs, which includes HOA, our insurance carrier, our warranty business, and as of December 31st, it also included EIG. Gross written premium was 112 million from 310,000 policies in force in the fourth quarter. Policies in force declined 20% compared to prior year, while GWP decreased 14%. This is due to non-renewals of higher risk policies being partially offset by increased premium per policy. Annualized revenue per policy increase to $1,120, driven by premium per policy increases and lower seating. Focusing now on HOA, our insurance carrier, annualized premium per policy increase 34% to $1,861. Premium retention was 96%, approximately 10 percentage points lower than prior year, driven by the non-renewals we discussed. Our gross loss ratio was 36% in the fourth quarter, and I'll provide more insight on that on the next slide. We welcome comparisons of our gross loss and combined ratios to all other property centric carriers. As I said, the gross loss ratio per Q4 was 36%. And for the full year 2023, it was 69%. And that's even with a tough weather environment. Our combined ratio in the fourth quarter was 49%. And for the full year 2023, it was 88%. Here on slide 21, you can see the detail from the last two years, including the split between catastrophic weather and non-CAT perils. You can see seasonality in the CAT gross loss ratio, with the first and second quarters being the worst weather quarters, as well as the non-CAT gross loss ratio improving throughout the 2023 year to 30% in the fourth quarter. This clearly demonstrates our ability to identify and price risk. You can see the year-over-year improvement of our gross combined ratio from 77% in Q4 2022 to 49% in Q4 2023. The point to highlight here is our unique data improves our ability to underwrite policies effectively as we focus on profit. We provide discounts to lower risk policies and surcharges to higher risk ones. Over time, The mix shift of our book will lean towards lower risk customers as we incentivize those customers to come to us and as we avoid loss making customers. We continue to make great progress in leveraging this competitive advantage across the 22 states we write in and across different factors and parents. And we are not done yet with key underwriting changes. In 2024, we have already filed an 18% increase in taxes. We will implement additional increases in states where appropriate and are further increasing our deductibles. Overall, the rate changes we have made that you can see on the left-hand side of this slide have delivered a 30% CAGR in premium per policy between 2021 and 2023. You can see on the right. And given the 2024 rate increases, we expect premium per policy to continue to grow. As we have said before, we believe the homeowner's insurance space is highly attractive, given how significantly we expect the TAM to grow for many years ahead. Now, on to deep dives. Malcolm Connor, our Warranty Business GM, shared insights into how we are well-positioned to become a leader at our last earnings in Q2. We have lower costs of customer acquisition, offer a variety of products which are distributed through unique partners and have unique advantages that the Porch platform provides. Our warranty strategy is producing strong results. We entered into the warranty space via acquisition of American Home Protect in 2021 when it had $12 million of revenue. We achieved our 2023 revenue target delivering $37 million in revenue and $7 million adjusted EBITDA. Noting 2023 adjusted EBITDA would have been even better but included certain remaining acquisition costs. We expect warranty revenues to continue to grow as we expand distribution with a 2024 revenue target of approximately $46 million. The business improved its profitability substantially and anticipates approximately $16 million in adjusted EBITDA at 35% adjusted EBITDA margin. Looking ahead, we target 2028 revenue of approximately $100 million, which equates to a 22% CAGR with a 40% adjusted EBITDA margin as we invest in growth with attractive unit economics. Thank you, everyone. I'll now hand over to Jim.

speaker
Jim Weld
GM of Rhino

Thanks, Matthew, and hello, everyone. I'm Jim Weld, General Manager of Rhino. And I have 15 years of title industry leader experience. Prior to leading Rhino, I spent more than three years as president of Zillow's title and escrow business. I've been a client of Rhino and got to experience firsthand how important and impactful this software is. Rhino was built over many years around a single product called Rhino Live that is very popular in the title industry. After the 2021 acquisition by Porch, Rhino successfully transitioned from a one-hit wonder to a platform. Rhino is a leading provider of SaaS solutions for our clients who are title and escrow agents who collect and disperse funds during a real estate closing. Rhino's clients operate in a highly complex and regulated environment. Therefore, Rhino is critical to their control environment. Since inception, Rhino has protected 24 million closings, having disbursements of about $8 trillion. Back in 2021, more than 30% of all US residential purchases and home refinances were protected by Rhino software. Today, that number is approaching 40%. Our priorities are to build products that add value, save time, drive cost savings and efficiencies, and reduce the potential for errors. Our four core modules on this one platform support this streamlined workflow and are outlined here on slide 27. RhinoLive is a module that automates bank transactions daily and alerts if payments fail to clear or do not reconcile to the accounting system. Rhino Asheet was launched last year, which identifies funds that remain in escrow after closing and streamlines processes to either return or asheet funds to maintain regulatory compliance. Rhino OpEx integrates with many accounting systems and platforms and performs daily account reconciliation and alerts for a more expansive group of clients. And we recently released a major new product called Rhino Verify, which helps protect clients from fraudulent payment schemes. The real estate industry experienced almost $400 million in losses from various forms of fraud in 2022, and we can help reduce this risk. In 2023, our client retention was 93% with a net promoter score of 85 and an LTV to CAC of 10.6 times. All metrics we are very proud of and highlights our opportunity ahead. Rhino charges a transaction fee for every home and refinance closing that our clients perform. Overall industry transaction volumes declined 62% since 2021, with refinance volumes reducing more than 85%, and home purchase volumes declining around 30%. Being primarily transaction-driven, you might think Rhino's revenues would have similarly decreased 62%. But during these last two and a half years, we've grown revenue and profits with a very bright future. You can see the overall declines in transaction volume through the Rhino platform over the last few years, from 4.3 million transactions in 2021 to 2.2 million transactions in 2023, a decline of 50%, even as our percentage of industry volumes has improved. As we roll out new products, we increase prices commensurate with the improved value we are providing. For example, the 2024 price increase of almost 30% was implemented with the launch of RhinoVerify in January this year. As you can see on the graph, as we delivered more value, prices have increased by 97% between 2021 and 2023, more than offsetting transaction volume declines. Back in 2021, Rhino was acquired for $36 million, and we'd announced and noted an expectation of it being a break-even business after investments in product and marketing. We were able to greatly exceed that expectation, even as the market transactions were cut in half. In 2023, we delivered $11 million in revenue and almost $6 million of adjusted EBITDA, a 52% adjusted EBITDA margin. Given the new product launch and impact on pricing, we expect Rhino to deliver $14 million of revenue and a 60% adjusted EBITDA margin or $8 million in 2024. And this assumes 2024 has flat home sales and refinance volumes compared to 2023. We target medium-term revenue of approximately $60 million and approximately $35 million in adjusted EBITDA, which assumes industry transactions should broadly double while we double pricing through the continued execution against our product roadmap. So thanks, everyone. I'll hand it back over to Matt to wrap up.

speaker
Matt Ehrlichman
CEO, Chairman and Founder of Porch Group

Thanks, Jim. Appreciate it. We do hope that today's one-off targets and disclosures on our Rhino and warranty business units are helpful. Just know that these are just two of our many successful businesses at Porch that leverage our platform to differentiate and grow and then contribute back to expanding Porch Group's advantages. Before wrapping, I want to take a step back and share our financial progress since we became a public company in December of 2020. Our business has grown more than six times over the last four years. We've increased revenue at a 60% CAGR and guidance is approaching $500 million in revenue in 2024. This is driven by our insurance segment, which has grown from virtually nothing to over $300 million of revenue in 2023. And what was then a central part of our vision has certainly become a reality. Similarly, revenue less cost of revenue is expected to grow to $233 million in 2024, a 44% four-year CAGR. And finally, as we've said before, our adjusted EBITDA guidance for the full year is $6 million at the midpoint, a key milestone for the company to be profitable on a full year basis. And the $21 million of the second half 2023 adjusted EBITDA, which was a $45 million improvement from the same six months in the prior year, shows that we are well positioned for significant profit growth potential ahead. And I'll remind you, this amount of progress has been made during a time when the housing market contracted significantly. So just to the team, sincerely well done. And as you know, we are just getting started. Finally, after looking back at the last four years, I want to take a moment here to look ahead and provide an update on our strategy and why we're so bullish about the opportunity to build a truly great and enduring company. As you know, Porch powers software platforms, which a large portion of the home inspectors, title agents and loan officers use to run their businesses, which provides us valuable introductions to consumers, and insights into properties, creating long-term competitive modes. We believe we can build a large homeowner's insurance company structured optimally to have lower volatility and higher margins. We'll update on the reciprocal exchange later this year, but today we'll share our three differentiators you can see here in yellow. First is advantaged underwriting. So it was about two years ago our insurance business, HOA, started using our unique property data to create a pricing advantage for well-maintained homes and increase prices for higher risk homes. We've made steady progress unlocking data and rolling out price increases across states to create value and improve our risk accuracy. We've seen measurable results with much opportunity ahead. Second, we want to be the best insurance partner for homebuyers. We offer insurance customers and homebuyers more than just insurance. Consumers can use our app or moving concierge service to make their move easy, including coordinating movers, utility setup, security, home warranty and TV and Internet with the ability to compare reviews and prices. It all adds up into a game changing experience for a consumer to make what's typically a stressful time easier. we want to become known as the clear and best choice for home buyers needing insurance. And third, we provide consumers with whole home protection. This means offering homeowners insurance, home warranty for everyday breakdowns, and a home app to provide appliance recall check monitoring. We can be there for the whole home journey from move in to move out, with a variety of products designed to make sure our consumers' largest asset is protected. We're excited about the fantastic second half of 2023. We expect 2024 to be a very successful and fun year. We have a clear and differentiated strategy, the right team, a strong culture, and a proven ability to execute consistently. With that, we'll wrap the prepared remarks and pass the call to the operator.

speaker
Operator
Operator

Please go ahead and open up a call for Q&A.

speaker
Operator
Operator

At this time, I would like to remind everyone, in order to ask a question, press star, then the number one on your telephone keypad. Your first question comes from a line of Dan Kernels from Benchmark Company. Your line is...

speaker
Dan Kernels
Analyst at Benchmark Company

Great. Thanks. Obviously, really strong into the year. So congrats on the quarter, guys. Matt, I know you're not going to talk about the reciprocal or update us later, but can you at least just give us a sense on if you've gotten the filings done or the audit done on that front?

speaker
Matt Ehrlichman
CEO, Chairman and Founder of Porch Group

Sean, you can update on some of the filing tonight, but just let me quickly on reciprocal. Happy to talk about it, actually, Dan. It's just we don't yet have timing. As we talked about previously, we will update here as we go through the year, but we continue to have close working relationship with our friends at the TDI who just continue to do a really nice job. And we're excited about it. We continue to be very confident that that's the right structure for the business and that that'll happen here in due course.

speaker
Sean
COO

Yeah, with respect to, Dan, I think your question's about the financials for the insurance entity, which is kind of part of that. That's on track. We're on top of it. And we'll do that in due course here in the month of March, which is when we typically do it.

speaker
Operator
Operator

Got it. Thanks.

speaker
Dan Kernels
Analyst at Benchmark Company

So Matt, it's just kind of, I mean, Sean gave some really good numbers about risk reduction. And now that you've got the additional convective storm coverage and incremental, what looks like data expansion, I know you've guided to let's call it flat XCIG gross written premium this year, but you know, what's kind of your thought process now that you've de-risked the model so much on, you know, maybe getting understanding, you know, you're waiting for the reciprocal, but just thinking about getting a little bit more aggressive on adding policy, especially with the rate you're getting right now?

speaker
Matt Ehrlichman
CEO, Chairman and Founder of Porch Group

Yeah, I mean, it's an exciting time. As you know, as folks that have followed us know and our long-term investors know, certainly the The focus for the second half of last year, focus for 2024 is profitability, right? We wanted to be able to make sure that we really demonstrated, you know, profits, you know, obviously for 2024, we want to make sure that we're, it's clearly seen that we are profitable, you know, as a company on a full year basis. And so, you know, we've made the moves that we need to make. Now, clearly you can see, you know, in the insurance underwriting results that, you know, that we are positioned, you know, to be able to grow, you know, with we believe very strong ongoing profitability. We think we've made the moves. And so while we've been in this period where we've been very specifically restricting growth in certain geographies, certainly as, and we noted this in the prepared remarks, we do expect to start unlocking some of those restrictions over the course of 2024, really to set up 2025 to be growing at a nice clip again. So that is in front of us. And then Dan, on the first part of your question on the risk reduction, just to make sure I emphasize a couple of points. You know, it is an important part of this because we have been able to, you know, even while maintaining, you know, we've been managing to roughly flat, you know, premium, you know, year over year is kind of what we've been targeting. we've been able to significantly reduce, you know, the pool of risks that we have and just, you know, overall the total amount of risks. And so, you know, 23% is actually, I think, the final and precise number on what we reduced risk, you know, here in 2024 versus 23, and 27%, you know, so that's a big shift in total risk. And that doesn't include you know, the aggregate purchase that we've made of additional reinsurance around severe convective storms and hail, you know, that new $30 million purchase. And so our business just becomes much more, you know, much more predictable, much better protected, much lower risk, even as we have these, you know, these what we think are, you know, clear and strong goals in front of us.

speaker
Operator
Operator

Got it.

speaker
Dan Kernels
Analyst at Benchmark Company

Sean, just maybe one quick one for you. 23 was a bit noisy from an event standpoint. I'm just trying to get a handle on how we should be thinking about either operating or free cash in 2024.

speaker
Sean
COO

Yeah, so we were pleased to deliver for the full year $34 million of operating cash flow in 2023. We ended the year with around $400 million of cash, cash equivalents and investments, which is a very strong position. You know, HOA, our carrier head, $52 million of surplus. To Matt's point, that's a great basis for that business to be at with future profitability and the strong momentum we mentioned in the second half of the year. With respect to cash flow in 2024, the way to think about that is, first and foremost, most importantly, we guided to positive adjusted EBITDA for the full year, around $6 million at the midpoint. From there, the other bits to think about, for us, we don't have a lot of capex. Historically, it's been less than $10 million. Taxes are very little for us. And we do have around just over $20 million of interest expense on the coupon. So those are the other factors that kind of play into it. We have seen a big driver of that cash flow in 2023. is we've seeded less. And so that drives better working capital when you seed less. And we're able to seed less, obviously, because the book is that much more profitable. And and so that that provides a lot of that working capital benefit because we're hanging on to the cash from the policyholders instead of, you know, giving it to the to the reinsurance partner. So, you know, I think we were we're starting 2024 in a really strong position.

speaker
Operator
Operator

Got it. Yeah, we see the springboard, I guess, is what I'm getting at here. So, all right. Thanks, guys. I appreciate it. I'll step off. Thank you, Dan. Appreciate it.

speaker
Operator
Operator

Your next question comes from a line of John Campbell from Stevens. Your line is open.

speaker
Operator
Operator

Hey, guys. Good afternoon. Congrats on a great quarter.

speaker
Operator
Operator

Thanks, John.

speaker
John Campbell
Analyst at Stevens

Yeah, for sure. On the extra disclosures around warranty and Rhino, that was great. Those are solid businesses. If you guys hit the 2024 targets for warranty and Rhino, and then obviously you just sold EIG, so that's going to add back another $3 million of losses. That's $27 million in EBITDA. Obviously, you've got the corporate segment. If you take that out, you're going to basically need about $40 million outside of warranty and Rhino. A few questions here. First, on Just bigger picture, are you largely done with the cost actions within corporate and how we should maybe think about that this year? And then secondly, if you can help us unpack that remaining 40 million, is that mostly just HOA and improved gross loss ratio versus last year?

speaker
Sean
COO

Yeah, I can take that one. Some good questions in there. First, I'll say on the corporate cost actions, those have already those are done. But, you know, the benefits of the P&L will show in 2024 as those as it annualizes, as opposed to, you know, 2023 was partial year, but the actions themselves are are done. With respect to insurance profitability, one of the things I think Matt mentioned in his prepared remarks is in the second half of the year, which was really when the insurance profitability actions we talked about really kicked in, we were $45 million better this year EBITDA than we were in the second half of 2022. And there's more of that that have already been to come in 2024. So that just kind of maybe sets the tone a little bit. And then, you know, the other, you know, some other drivers of profitability in our software businesses, we continue to roll out products and increase prices as we, you know, create more value for our customers there. That'll benefit profitability. And a lot of those have already been launched is the other thing. It's just now we need to see it kind of roll through. The second thing I'll mention is, you know, we are also continuing to increase this premium per policy. I think we mentioned today some Texas filings that we have done there. So those are the main drivers that get us to the profitability improvement year over year.

speaker
John Campbell
Analyst at Stevens

Okay. That's very helpful. And then kind of staying on that line of questioning, you mentioned the 63% gross loss ratio increase. For this year, that's going to be based on the past five years. I think you said weighted average. I'm guessing 2020 was lower than normal, but the last two years have been pretty tough. It seems like way outside of the norm. And then you've also got the new storm coverage. But the question here is, how does that 63% gross loss ratio compare to the historical average beyond the past five-year look?

speaker
Operator
Operator

So the...

speaker
Matt Ehrlichman
CEO, Chairman and Founder of Porch Group

A couple of things on the gross loss ratio. One is that we are, we've set up quite well actually with that, given what we've done with reinsurance. So, for example, last year, John, you know, it was a tough weather year in terms of hail, particularly Q2, some weather in Q1. If that same year happened again this year, again, what this new pool of reinsurance provides us is an aggregate cover. So while we typically continue to get reinsurance for large event protection, we now have protection against a series of small events. So we actually would have gotten the $30 million back of additional cover if last year were to happen again. And so that certainly just lowers our risk for the similar type of weather. As we look further back in time, whether more than five years ago and the gross loss ratio was consistently around this type of a level, but I would note that things have changed quite a bit. So when we put in place higher deductibles, So this last year, there was a 2% wind and hail deductible that's being raised to 3% wind and hail deductible. That's important in terms of what impact it makes on a gross loss ratio and perhaps underappreciated. And so that certainly is a driver that helps us this year.

speaker
Sean
COO

Yeah. And I think the other thing that we're, I was just going to add to that. Yeah. The other thing that we're seeing in the book here is, you know, improvements in underwriting, right. And risk selection. And so I think as, you know, you know, five years ago, obviously HOA wasn't using porch data at that point in time. And so, and then, you know, as well as some of the other things that Matt mentioned there. So, you know, really the combination of the things we talked about, increases in premiums, you know, underwriting actions, deductible, you know, various exclusions, you know, non-renewing certain policies, I think have set us up really well for this year on that front.

speaker
Operator
Operator

Okay. Thank you, guys.

speaker
Operator
Operator

Thanks, John. Your next question comes from a line of Josh Siegler from Cantor Fitzgerald. Your line is open.

speaker
Josh Siegler
Analyst at Cantor Fitzgerald

Yeah. Hi, guys. Good afternoon. Thanks for taking my question. Congrats on a really strong quarter here. First, I just wanted to dive into, you know, with near-term profitability on the horizon, how are you really thinking about future capital allocation? And could M&A really be on the table as we progress through 2024 and 2025?

speaker
Matt Ehrlichman
CEO, Chairman and Founder of Porch Group

I'll take the M&A one first. I would not expect any, you know, M&A or material amount of M&A, you know, here in the 2024 year. We have you know, one more year in front of us of just really being heads down, focused, you know, making sure we just execute flawlessly and produce a really solid, clean year. So that's where we're at. Now, does M&A open up back up, you know, for us ahead? We do think that's a capability that we have as a company, and we're looking forward to the right time to be able to turn that engine back on.

speaker
Sean
COO

Yeah, with respect to capital allocation, I think the good news is I think we have a lot of great places to deploy capital and earn a very attractive risk-adjusted return. First and foremost, the growth of the business in and of itself, I think is driving very strong returns. Um, and then, uh, we also have, you know, the, the unsecured debt, which is, uh, due in a couple of years. I think we have a number of options for that one in particular, um, and plenty of time to, um, take care of it. Um, but, uh, and then, you know, other, other opportunities as well. I won't go into further today, but, uh, from a capital allocation perspective, uh, I think we, we do have a number of very attractive, um, investments, uh, that we are looking through.

speaker
Operator
Operator

Got it. Appreciate the color there.

speaker
Josh Siegler
Analyst at Cantor Fitzgerald

And then I also wanted to dive a little bit deeper into the cross-sell opportunity between the software side and the insurance side and kind of how you're thinking about that evolving, especially as the macro starts to ease a bit.

speaker
Matthew Nagel
CFO

Sure. I can take that. We're excited about the access that our software businesses give to us to help homebuyers. We're also excited about the focus of our insurance strategy around helping homebuyers. We're also excited about the app and the way the app can bring together a really nice experience. And so that's all core to what we're doing. We continue to see year over year improvements and kind of the things that we measure around that strategy. And then as was mentioned here, the market has declined and that does impact our ability to cross sell because there's fewer people who are buying homes. As of now, we're not anticipating growth this next year, but we do expect growth to come, and that's going to be a tailwind for our business.

speaker
Operator
Operator

Okay, thanks, guys, and congrats again on the result. Thank you. Our next question comes from a line of Jason Helpstein from Oppenheimer.

speaker
Operator
Operator

Your line is open.

speaker
Steve
Representative for Jason Helpstein at Oppenheimer

Hey, this is Steve on for Jason. So we just have two questions. One, can you give us anything on January in terms of improving house trends and kind of how much that would help the software business? Maybe there's a data point you can give. And then secondly, on rate increases, I know you talked about them with Texas, for example. Is there any metric you can give on how many users... written premium or geographies you've increased on prices this year or thus far? Thank you.

speaker
Operator
Operator

Sure. Sorry, the first, can we repeat the first question? Yeah, I'll take it. I got it.

speaker
Steve
Representative for Jason Helpstein at Oppenheimer

So we were just wondering. I got it.

speaker
Matt Ehrlichman
CEO, Chairman and Founder of Porch Group

I got it. It's good. So on January specifically, you know, Obviously, anytime there's more housing sales, it's going to help our business. But again, just to reiterate, what we are expecting and what our guidance represents is we expect flat year over year. We think that it'll bounce around a little bit for month to month. The market's still kind of settling in. We're not obviously seeing deterioration at a market level year over year at this point, but certainly it helps whenever we have months that where home sales picks up. I would note just one other January macro question I'm sure people are curious about, just here more recently, just around the Texas-related wildfires and tied to your Texas question. Obviously, our hearts go out to the people in Texas and Oklahoma by the recent wildfires. I would want to note that we have not seen any claims, actually zero claims to date, and we'd not expect that will be a meaningful event for us. I think it continues to demonstrate our ability to select risks effectively. As we think about Texas broadly, Texas is our largest state. So when we have an 18% rate increase, we've mentioned before that it's actually meaningfully our largest state. That does show up in the overall results.

speaker
Operator
Operator

Your next question comes from the line of Danny Pfeiffer from JP Morgan.

speaker
Operator
Operator

Your line is open.

speaker
Danny Pfeiffer
Analyst at JP Morgan

Hey guys, thanks for the questions. For the first, the sale of EIG, do you maybe see any further opportunity with pruning other non-core assets within the portfolio? Or maybe was this more of a one-off transaction and then have a follow-up? Thank you.

speaker
Matt Ehrlichman
CEO, Chairman and Founder of Porch Group

I think about it as more of a one-off transaction. We'll always be pragmatic and thoughtful in our strategy, both on acquisitions or divestitures, I suppose. I don't expect to see many divestitures because we really like our businesses and are excited about where they're at. EIG was a special case where we could sell a business and it being very aligned with our strategy. So in terms of divestitures, that's how I would see that.

speaker
Operator
Operator

And then on the second committee. Sorry about that. No, please go ahead.

speaker
Danny Pfeiffer
Analyst at JP Morgan

Yeah, so for the second committee unpack the seasonal first half 24 just a bit of loss guidance and maybe how much is the a on reinsurance agreement and the severe storm coverage you purchased is kind of helping there.

speaker
Sean
COO

Yeah, I can cover that. So in the presentation today in the preparative marks, I think I showed a slide which shows the typical seasonality of our adjusted EBITDA. And that's mainly driven by, you know, historically higher claims in the second quarter. We talked about some of the things we did this year to further protect that with, you know, different types of reinsurance cover that would have protected, in particular, the hailstorms we saw in 2023. And then I think I also mentioned the preferred marks on a year over year basis. If you were just compare, for example, Q1 last year to what we're expecting for Q1 this year, same thing for Q2 and each of the quarters, we're expecting between a $10 to $15 million improvement year over year. And most of that is driven by the things we talked about today, which are the profitability actions and insurance, which is driving really strong run rate profitability in that insurance business. Again, that's the $45 million year over year that we saw in the second half of 2023. as well as the price increases and, you know, more of the costs, you know, management items rolling through in 2024. You know, so those are the main drivers of those as opposed to like the Aon or other things like that. The Aon just is, it'll be over a period of time because that's a long-term agreement we have with our partners at Aon.

speaker
Operator
Operator

Yeah. Gotcha. Thanks. Thank you.

speaker
Operator
Operator

Our next question comes from a line of Ryan Tomasello from KBW. Your line is open.

speaker
Ryan Tomasello
Analyst at KBW

Hi, everyone. Thanks for taking the questions. Just following up on the capital structure, Sean, maybe if you could just discuss some of the paths you have to efficiently addressing the 2026 convert maturity. Obviously, you bought back a little bit here at a discount. Is that something that you'll continue to opportunistically chip away at. And also just remind us from a corporate structure perspective, if you would have any access to a sizable chunk of liquidity at HOA to help with those maturities, depending on how the reciprocal evolves, just trying to understand all the moving pieces here for the capital structure. Thanks.

speaker
Sean
COO

Yeah, thanks for the question. So I would say, first of all, as I mentioned, we ended the year in a strong position with about $400 million of cash, cash equivalents and investments. Within that, there was also a roughly $50 million surplus note between HOA and Porch Group. That provides a coupon and an intercompany payable back to Ports Group. The other thing, obviously, we just talked about Aon and EIG, those deals collectively contributed an additional $35 million of cash in January of 2024 that we'll see on the Q1 24 balance sheet. So I think and then finally, I guess the last point there is that HOA is in a really healthy position with $52 million of surplus at the end of 2023. So and then, you know, we talked about generating adjusted EBITDA and profitability actions in 2024. So, you know, that that's also driving it north, you know, going forward. um with respect to taking care of the debt I'm not going to get into you know any specifics um I think what I would just say is I'll leave it at you know we have a number of options in um how to take care of that and you know we sitting here today we have you know over two years to to do that so uh plenty of time on our side there as well um okay great thanks for that color and then

speaker
Ryan Tomasello
Analyst at KBW

In terms of the 24 guide, you know, just given all the noise this year, the past year from Vestu and lower seating on revenue in the back half, you have the resale of the insurance, the sale of the insurance agency this year, just trying to understand like what level of organic revenue growth the 2024 guidance implies as we kind of normalize for those different factors, if that makes sense.

speaker
Sean
COO

Yeah, I mean, I, it's all I would label it as all organic I mean I think with what we're doing with our insurance book where we're seeding less quota share in particular quota share is the element of reinsurance that we've cut back on. And we're able to do that because we have significantly increased the profitability of the book. So I mentioned the risk, which is the probable maximal loss of the insurance term for it, will have gotten better by 50% collectively almost between 2022 and 2024. And that, along with the profitability actions, go hand in hand. And that's what you know, puts us in a position where we could have less quota share reinsurance in the book. And that will continue to some extent in 2024 as well as the price increases that we mentioned, the premium per policy increases. So that's how I would think about it. I think it's all, all the levers kind of come together when we're thinking about the insurance business and the profitability and, you know, what that means in terms of reinsurance as well.

speaker
Operator
Operator

Got it. Thanks for taking the question. Thank you. Our next question comes from a line of Jason Cryer from Craig Hallam.

speaker
Operator
Operator

Your line is open.

speaker
Jason Cryer
Analyst at Craig Hallam

Great. Thank you, guys. I wanted to ask on property data. I know you've been using that for the last two years now. Just wondering if you can give an overview of where you've seen that data provide more of a pricing edge or any numbers around how frequently that data is being used in quoting and then if you can give any indications of where you plan to use that more going forward. Thank you.

speaker
Matthew Nagel
CFO

Sure, I can take that. You know, we're excited about the advantages that the data can provide, and we're already seeing measurable results in our own underwriting, and it's going to be a key ongoing opportunity for us. There's a variety, actually, of ways that we can use the data. We have actually done a number of filings in multiple states using the data. And it's things that you would expect if you were to start to imagine what would you wanna know, right? So it's things tied to the age and condition of the roof. It's tied to the type of plumbing. It's tied to where is the, water heater located so that in the event something happened, what type of damage is going to take place. We think we're early in our ability to take advantage of this data. There's still a lot of data points that we think we can get about the interior of the home and we're excited about them.

speaker
Operator
Operator

And we have run out of time for our question and answer period. I will now pass the call over to Matt for closing remarks.

speaker
Matt Ehrlichman
CEO, Chairman and Founder of Porch Group

Well, first, thanks everybody for the questions and the time. Thanks everybody for being here. Mostly, I just want to thank the Porch team for their efforts and for the truly significant progress that's been delivered. Also to our long-term investors who do see the vision and where we are and all that's ahead for us. We look forward to speaking with you all again in our Q1 earnings in May. Until then.

Disclaimer

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