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Operator
Thank you for standing by. This is the conference operator. Welcome to the PRACTIVE Evergreen first quarter 2021 earnings conference call. As a reminder, all participants are in listen only mode and the conference is being recorded. After the presentation, there will be an opportunity to ask questions. To join the question queue, you may press star then one on your telephone keypad. Should you need assistance during the conference call, you may signal an operator by pressing star and zero. I would now like to turn the conference over to Deval Patel, Senior Vice President of IR and Strategy. Please go ahead.
Deval Patel
Thank you, Operator, and good morning, everyone. Thank you for your interest in PACT of Evergreen, and welcome to our first quarter 2021 earnings call. With me on the call today, we have Michael King, Chief Executive Officer, and Michael Reagan, Chief Operating Officer and Chief Financial Officer. Before we begin, Please visit the events section of the company's investor relations website at www.pactofevergreen.com and access the company's supplemental earnings presentation. Management's remarks today should be heard in tandem with reviewing this presentation. Before we begin our formal remarks, I would like to remind everyone that our discussions today may include forward-looking statements. These forward-looking statements are not guarantees of future performance and therefore you should not put undue reliance on them. These statements are also subject to numerous risks and uncertainties that could cause actual results to differ maturely from what we expect. We refer all of you to our recent SEC filings for a more detailed discussion of the risks that could impact our future operating results and financial condition. Lastly, during today's call, we will discuss non-GAAP financial measures, which we believe can be useful in evaluating our performance. The presentation of this additional information should not be considered in isolation or as a substitute for results prepared in accordance with GAAP. And reconciliation to comparable GAAP measures are available in our earnings release. With that, let me turn it over to Michael King. Mike?
Michael King
Thank you, Deval. Good morning, everyone, and welcome. Before jumping in, and with this being my first earnings call as the CEO of PACT of Evergreen, I thought it might be helpful to give a bit of insight on my background leading up to now. I'm a pedigree chemical and mechanical engineer. My career started in the operations and development space of the automotive industry, and it's rapidly progressed into both private and public sectors with companies like Lear Corporation, TI Automotive, Fram and Autolite, as well as Hutamaki Packaging, and most recently, Graham Packaging. My sweet spot is in driving business transformation through culture, manufacturing turnaround, and end-to-end systems integration. My approach is hands-on and collaborative. I'm very results focused with a keen eye to long-term and short-term viability of the business. I have to say that it's been a pleasure to meet so many of our Pact of Evergreen employees over the past two months as I've taken over as the CEO. My short tenure, I visited our mill operations and several of our converting facilities. I'm confident that we have an amazing team of talented individuals across the organization that are well suited to manage the current challenging environment, as well as the opportunities of the future. The first quarter in 2021 presented a number of challenges as our COVID-19 pressured business was also impacted by an unprecedented winter storm, Yuri. as well as a scheduled cold mill outage. Despite these challenges, we managed to deliver solid results across the segments and remain laser focused on improving our paper mills and eliminating waste through a host of strategic initiatives. If I could turn your attention to slide three. During this presentation, we will discuss key business takeaways and first quarter 2021 highlights. We'll provide an update on the business. We'll go through our first quarter financial performance. We'll provide an update on our full year 2021 outlook. And we'll conclude this with questions and answers today. If I could direct your attention to slide five. Our first quarter results continue to see steady improvement in underlying business activity. We're negatively impacted by continued depressed volumes due to COVID-19. along with winter storm URI and the planned cold mill outage. In food service and food merchandising, we actually saw year-over-year adjusted EBITDA improvement of 9% and 4% respectively for the quarter despite the negative impact of COVID-19 and the storm. The total company volume was 3% up from the month of March. We expect the stronger year-over-year volume growth to continue. for the remainder of 2021. We are still relatively early in the process of our operational review of the beverage merchandising segment and our next generation pack of evergreen waste elimination program. We do not have an update for you at this time, but we plan to provide you further details in the coming months. The company has continued to focus on paying down debt and has repaid 59 million of notes in a quarter. Please now turn to slide six. Now let's move to quarter 2021 highlights. Net revenue of $1.164 billion was down 4% from Q1 2020 due to the continued impact of COVID-19 as well as lower raw material costs passing through the system. We would note net sales are recovering and we're up 7% year over year for the month of March. Net loss from continuing operations was $15 million. and earnings per share from continuing operations was a loss of $0.07. Adjusted EBITDA of $77 million for the quarter was down 47% from Q1 2020 due to the impact from winter storm URI, the cold mill outage, as well as COVID-19. These results were partially offset by favorable raw materials. Free cash flow defined as adjusted EBITDA, less CapEx was $17 million and declined versus Q1 2020 driven by the depressed EBITDA. Finally, our strategic investment program is on track and delivered 23 million of benefits in the first quarter. If I could direct you to slide eight. As we have previously discussed, PACT of Evergreen continues to have many EBITDA growth levers that will deliver benefits in 2021 and beyond. As the overall economy continues to rebound and COVID-19 subsides, we should realize significant volume upside and leverage operational costs. The incremental operating costs during the COVID-19 pandemic will also decline as mass vaccination continues across the country. The secular shift to more online ordering, delivery, and takeout will also help drive our volume growth. We plan to continue investing in incremental capacity to meet customer demand. We view sustainability is another pillar of our growth story and also a differentiator for the business. We are able to provide a broad portfolio of sustainable products to our customers as well as work with customers to develop new sustainable products as they shift their product offerings to meet customers' preferences. Finally, cost reduction initiatives and optimization will also continue to contribute to EBITDA growth. Please now turn to slide nine. As one of the largest companies in the food and beverage packaging industry, we recognize the responsibility we have to lead and inspire when it comes to ESG issues. In our latest sustainability report, we outlined where we are headed, and we are committed to updating all our stakeholders on our progress towards excellence. When it comes to protecting our planet's resources, we are currently finalizing our 2020 greenhouse gas emissions data and examining options to accelerate our reductions to date and help mitigate climate change. One data point that we can share today shows our commitment to another focus area, and that is sustainable forestry. In 2020, 30% of the fiber we procured came from third-party certified sources, up from 23% in 2019. Related to our products pillar, we're building the broadest offering of sustainable packaging in the industry. which helps us reach our goal that by 2030, 100% of our products will be made with recycled, recyclable, or renewable materials. During the first quarter, we launched 10 new products, which were all fiber-based. That brings the total number of new items we've introduced to 94 in the last year and a half. Valuing our people has always been a top priority at Pact of Evergreen, and in the first quarter, we saw overall injury rates come in below target, and three times better than industry averages. Looking beyond our people, we celebrated National Volunteer Week by launching a new program that rewards actions for our employees and their families to better their communities. Finally, as a newly public company, we're working with our board of directors to develop transparent policies that promote effective governance, and we look forward to sharing more in the future. We'll be providing greater external reporting on ESG topics in the coming quarters and years, and we invite you to view more details at the link included in this presentation. Please now turn to slide 10. Another key focus for Pactive Evergreen has been innovation. We have and continue to invest in capabilities to make products from a number of substrates. The integration of Evergreen into Pactive only further enhances those capabilities. This allows us to be the right partner to work closely with our customers as they tackle the challenging requirements of a dynamic consumer that has evolving needs and preferences of functionality and sustainability. We have now launched a total of 94 new Earth Choice products with 22 launched in the first quarter of 2021 as we focus on sustainability-oriented products to align with today's customer preferences. In addition, we are launching new products focused on food safety, and tamper evidence to address customer needs. We have not only developed a number of projects to realize 6 million of EBITDA and synergies in 2021 from the combined PACT of Evergreen, but we've also identified an additional 25 million of potential synergy opportunities. Please now turn to slide 11. We remain on track to complete our strategic investment program in 2021. We will have spent a total of $661 million by the end of the year on a number of programs that is a total average a two to two and a half year payback. We are in the maturing stages of both our beverage merchandising operational review and our next generation pack of evergreen waste elimination programs. We plan to provide more information on these programs over the coming months and quarters as we start to implement actions across the business. I will now turn it over to Mike Reagan for a detailed financial review.
Fram
Thanks, Mike. Moving to slide 13. Looking at our first quarter 2021 financial performance, net revenue was 1.164 billion versus 1.212 billion in the same period last year, a decline of 4%. The decline was primarily due to the impact of the COVID-19 pandemic. It is important to note that we saw strong year-on-year improvement in March 2021 with revenue up 7%. Our March 2020 numbers were not yet affected by the COVID-19 pandemic, and so this is a strong lift off our prior year baseline. Adjusted EBITDA was $77 million versus $145 million in the same period last year, a decline of 47%. Our food service and food merchandising segments were up 9% and 4% respectively, despite the effects of COVID-19 and winter storm Yuri. In the quarter, our beverage merchandising segment was affected by a number of factors. We will discuss them in detail later in the presentation. Free cash flow, defined as adjusted EBITDA less capex, was unfavorable to the same period last year due to lower adjusted EBITDA. Moving to slide 14 and our results by segment for Q1. Our food service segment saw net revenues down 4% versus same period last year due to the impact of COVID-19 on volumes, particularly in January and February. We're seeing a strong recovery in our food service volumes in March, which is continuing. Adjusted EBITDA for the segment was up 9% versus same period last year due to the favorable raw material costs net of lower costs passed through, partially offset by higher manufacturing costs and lower sales volume. Our food merchandising segment saw net revenues down slightly, with volume down 4%, mostly offset by favorable pricing net of mix. Adjusted EBITDA was up 4% on favorable material costs, net of lower cost pass-through, mostly offset by higher manufacturing costs. Our beverage merchandising segment saw net revenues down 10% versus same period last year, due to the impact of COVID-19. Adjusted EBITDA for the segment was down $81 million versus same period last year. The key drivers being the effect of winter storm URI, which cost $34 million, a cold mill outage, which cost $16 million in the quarter, mill operational performance, which cost $16 million, and the effects of the COVID-19 pandemic, which impacted the business, $14 million. Moving to slide 15, Here we estimate the Q1 impact of COVID-19 and Winter Storm URI to our business. The Q1 adjusted EBITDA impact of COVID-19 was $38 million, mostly driven by volume, price, and higher manufacturing costs, most notably in our food service and beverage merchandising segments. In Q1, Winter Storm URI had a one-time impact to our business of $39 million. The impact was concentrated on our facilities in Arkansas and Texas, where we incurred higher energy costs and needed to shut down sites quickly, incurring damage in the process. We estimate that we will also see a further $10 million of cost in Q2 due to damage incurred during the storm and higher unrecoverable raw material costs to ensure certainty of supply to our customers. Moving to slide 17. Looking at our outlook for 2021, the ultimate impact of the COVID-19 pandemic to Pact of Evergreen remains uncertain. In our forecast, we have made certain assumptions regarding a second half recovery of food service and beverage merchandising revenues that are dependent upon increased mobility and may not eventuate. We have been neither conservative nor aggressive in these assumptions. At this time, we are updating our full year adjusted EBITDA guidance to $630 to $645 million from our earlier projection. Approximately $50 million of the change to our guidance is due to the impact of winter storm URI, whilst $20 million is related to mill operations within the beverage merchandising segment. Turning around the mill operations within the beverage merchandising segment remains a priority. We have the resources in place to affect the turnaround and are continuing to invest to ensure that the turnaround takes place. We expect the strong performance in our food service and food merchandising segments to continue throughout the year. One quick note on Q2, in addition to the residual impact of $10 million from winter storm URI, the recent raw material spikes will negatively impact second quarter results. Our contractual price pass-throughs will then take effect during the second half of 2021 and we expect to see strong margin improvement in the back half. Thank you for your time. As an appendix to this document, we have included Q1 revenue and adjusted EBITDA bridges versus same period last year, consolidated statements of income slash loss, a reconciliation of net income slash loss to adjusted EBITDA and free cash flow, and a summary of progress in our strategic investment program. I'll now pass it back to Mike King for closing comments.
Michael King
Thank you, Mike. In closing, while the first quarter was challenging, we look forward to the continued opportunities ahead of us as business activity returns and drives continued recovery in our food service and food merchandising businesses. I also look forward to turning around the performance in our beverage merchandising business, and in particular, our mill operations. With that, we will now open it up for questions. Operator?
Operator
Thank you. We will now be conducting the question and answer session. To join the question queue, you may press star then one on your telephone keypad. You will hear a tone acknowledging your request. If you're using a speakerphone, please pick up your handset before pressing any keys. To withdraw your question, please press star then two. We will pause for a moment as callers join the queue. The first question is from Anthony Petinari from Citi. Please go ahead.
Anthony Petinari
Good morning and welcome, Mike. Given the unprecedented resin inflation that you're seeing, can you just maybe remind us or put a finer point on the timeline to get caught up on that inflation in terms of the lags, whether they're one quarter, two quarters, and then just your assumptions for the direction of resin prices for the remainder of the year that's embedded in your outlook?
Fram
Yeah, so this is Mike Reagan. Good morning, Anthony. So I'll take that one. What we're going to see in Q2 is we will see somewhat of a disconnect between our revenue and our costs. The resin prices spiked early in the year. A lot of that is still in inventory for us. As you know, we hedge the lag, particularly in food service and food merchandising. and and we will see you know but that's not a hundred percent perfect in terms of the hedging we will see a lag through q2 but in q3 our pricing will be back up on on you know on top of the resin and we will you know we will restore our normal margins we are expecting resin costs to subside through Q3 and then, you know, sort of flatten out through Q4.
Deval Patel
Okay, that's very helpful.
Anthony Petinari
And then, Mike, you know, understand that you're, you know, still undertaking your review in its early days, but is it possible to identify one or two things that you think the company could improve on, you know, either operationally or commercially that really stand out to you as a as an opportunity given your history and experience?
Michael King
Yeah, yeah, good question. You know, there's a host of reliability issues that we've been solving, you know, in parallel in both mills. Our converting operations, I would tell you, you know, run fairly well. So the focus is truly the mills. I would also say commercially, you know, we're evaluating pricing across the board. You know, that certainly stuck its head out as an opportunity for us. And really just, you know, as we continue the strategic review, doing a holistic look at, you know, product proliferation, give you a sense of the body of work around our uptimes and how that's tying to the labor challenge in the country right now with our largest competitor being the U.S. government in terms of labor. You know, we're managing that. And so insulating ourselves on labor, uptime efficiency, and then commercially looking at price, all those are levers right now.
Anthony Petinari
Okay. That's helpful. I'll turn it over.
Operator
The next question is from Gansham Punjabi from Baird. Please go ahead.
Mike Regan Hi
Thanks. Good morning, everybody, and congrats, Michael and Davila, on your new roles. Thank you. I guess following up on Anthony's question on just kind of looking at the construct of guidance, you know, you lowered EBITDA for 2021 by about $70 million. I think you called out $50 million from the winter storm URI and then $20 million from the mill issue. But, you know, costs are obviously much higher, just not resin, but, you know, freight, labor, as you mentioned, etc., Are you assuming that you fully recover price-cost specific to these issues by the end of 2021, or are there any positive upsets we should consider relative to your initial guidance?
Fram
Mike Regan Hi, Gantram. This is Mike Regan again. Look, if I just take a step back, in our food service segment, 80% of our revenue is on pass-through. And in food merchandising, it's a similar number. And in beverage merchandising, on the carton side of the business, it's around 80% as well. And the remainder of the business, a lot of it is market-based. So we are expecting to recover the bulk of the input cost increases or get our prices up to cover that. And that's contractual, and that's the way we've modeled things out. Now, are there upsides to that? You know, look, if resin drops, if input costs drop, you know, sure, we might see some upside. But, you know, the way that we've modeled it is, as I said to Anthony, is that, you know, it drops a little and then, you know, sort of flattens out in the back end of the year.
Mike Regan Hi
Okay, just to clarify, if resin stays flat between now and year end, would you recover everything by the end of 2021, or would that spill over into 2022?
Fram
We'll recover by the end of 2021.
Mike Regan Hi
Got it. Perfect. And then, you know, I think you mentioned 3% volume increase in March year-over-year. Just kind of give us context as to what March 2020 looked like, and then what are you seeing so far in April across the board by the three segments?
Fram
Sure. So, and... going to hopefully this isn't too much of a too much information but I like to look at 2019 rather than 2020 but you know particularly for April but look you know in total our volumes were up you know in March as we stated you know food service volumes in March everyone needs to understand that, you know, 25% of our business and food services is institutional. So things like schools, stadiums, offices, they still haven't really opened, you know, or they've opened to a certain extent, but, you know, they're not fully open. And so when I look at this versus, you know, for food service versus 2020, you know, In March, we're up around 7%, and we're about flat with 2019 in terms of volumes. In April, we're up versus 2019. I don't even want to talk about 2020 because that's when the world stopped. But we're up, you know, a percent or two in April on 2019 numbers. So positive there. Food merchandising. We were a little down in March versus 2020. We were about 3% down in March, but versus 2019, we were about 6% up. And in April, we're looking, we're about 7% up on 2020 and around 3% to 4% up on 2019. And then in March, you know, beverage merchandising for, you know, 2021 versus 2020, we're about 3% up and we're about 12% up on 2019 in March. And we're seeing 2021 about 3% up on 2020 and a little down on 2019. So, you know, and, you know, obviously month to month, you can see pools pull forwards, push backs, and all that sort of stuff. So that's why I give you the two months. So I think what we're seeing is, you know, we're seeing, you know, strong recovery in food service with upside to come as, you know, further openings occur in the areas that I mentioned around the institutional part of the business, 25% of the food service business historically. Food merchandising, we're seeing, you know, good solid volumes. We will obviously see a little bit of a pullback in things like protein trays, egg cartons, those sorts of things. But we will see growth in areas that almost disappeared last year, things like bakery containers, that as people weren't celebrating graduations and things like that, we will see that return this year. And then in beverage merchandising, we think we'll see as schools go back, we'll see more school milk. We'll also see the pull-through from food service on cup stock, the paper cups that go into a lot of our food service customers. So we're encouraged. We're not declaring victory yet, but we think that volumes They're currently strong, and we think that they're going to continue like that, you know, as the economy continues to open up.
Mike Regan Hi
Thanks so much.
Operator
The next question is from Aaron Viswanathan from RBC. Please go ahead.
Aaron Viswanathan
Great. Thanks for taking my question, and welcome, Davil and Mike. So I guess I just wanted to ask about the strategic investment program that was described during the IPO process. Maybe could you update us on your progress there, especially in light of the 20 million of headwinds that you've been experiencing within beverage merchandising? Thanks.
Fram
Sure. So as an appendix to the presentation on slide 23, It provides the summary. To date, we've spent $498 million of the $661 million in the program, and we continue to spend at rate. During the first quarter, we saw a benefit of $23 million from that, which is very positive. I think last year we were For the full year, we were at $65 million, so $23 million in a quarter means that we're accelerating on those savings, which is great to see. Through Q1, we spent, in the mills, we took down the Pine Bluff Mill. Mike King outlined the cold mill outage, and I mentioned that that cost us $16 million in EBITDA. in Q1. However, we invested substantially. We rebuilt a boiler. We did a lot of investment at that time, which is great. And we will spend circa $100 million in the evergreen beverage merchandising business this year, the bulk of which will be in the two mills. So we're continuing to invest there. And we'll continue to invest to see the benefits that we're expecting as the mills turn around.
Aaron Viswanathan
So as a follow-up, just given what you said and given some of the cost pressures, so I imagine you would be caught up on resin price inflation by the end of this year. You'd get the $50 million back from the storms next year, and then you'd add in the... the increases from the SIP or the benefits. So would you expect 2022 to look more like 19 then? And obviously, I guess that's dependent on the food service recovery to a full extent. But is that a fair characterization of how you're thinking about the longer term or the next couple of years?
Fram
So, Adam, you know, I don't want to overcommit here, but I would expect that 2022 would be better than 2019. And, you know, if I just sort of walk you through my thoughts on it, you know, the second half of this year, I mean, you can infer, you know, the numbers that we're expecting to see in the second half of this year. And a lot of that is around recovery from COVID. benefits from our strategic investment program and, you know, essentially just, you know, costs in our plants, you know, coming down as we, you know, we've really increased costs there. And so, and plus, to your point, we are recovering, you know, and will recover through our contract pass-throughs the, you know, the increased costs in resin and other raw material inputs. So, you know, our exit run rate should be very strong and we will continue to see benefits from the strategic investment program. We will continue to see, we're not saying that by the end of the year we'll be recovered from COVID, that will linger into next year. And we also have other programs that, you know, Mike King outlined that we will, you know, provide further clarification on in future calls. you know, my personal view and, you know, I think what Mike and I have discussed is next year will exceed 2019.
Operator
Okay, thanks. The next question is from George Stappos from Bank of America. Please go ahead.
Anthony Petinari
Thanks. Hi, everyone. Good morning. Again, welcome, Davil and Mike. I want to start with My first question really more around volume, and then I want to get into Evergreen and the mills to the extent that we can talk. So, you know, Mike, the little bit of weakness that we saw in food merchandising volumes in the quarters, that's just what we would expect, a little bit of weakness because of the reopen. So you're getting it in food service, so that means we're not, you know, shopping the perimeter of the store as much for food at home, or is there something else behind that? And an unrelated volume question is, How are you marketing Earth Choice and the plastic packaging you make in that business as sustainable? What are you finding is most resonating with the customer there? Is it the recyclability or something else that is allowing you to present that as a sustainable choice?
Michael King
Okay, so let me take the Earth Choice. Yeah, please, you go, Mike. Yes, so I'll answer your second question, George. On the Earth Choice, it's both. It's recyclability, for sure, but it's also recycled content. So as we look at, you know, those levers, you know, it's not the same across the board, but certainly those are the two out of the three pillars, the two that we're leveraging on the poly side of Earth Choice.
Anthony Petinari
And how much recycled content are you using right now within Earth Choice? or across the whole platform?
Michael King
I'll have to get back to you on that. Do you know, Mike Reagan?
Fram
I'm sorry. The question was how much recycled content? Yeah.
Michael King
I don't know. Is it 15% or 20%? We can get that exact number. We don't have it off the top of our head. Yeah.
Fram
It depends on the product itself. We can do, for example, recycled PET, we can do 100%. but it just depends on the clarity required and the cost and things like that. But we'll balance that out. And so it's not one answer across the board.
Anthony Petinari
A week or two later, I was just asking, in total, where you are right now versus 20, how much content did you use? But we can sort of dig into that offline. And on the food merchandising aspect,
Fram
uh volume trends and what's driving that yeah so um what we've seen we we have uh we we sell into the consumer channels we've seen uh some lower volume there um and we saw we've seen a small pullback in in protein trays um and egg cartons which you know we we'd expect okay
Anthony Petinari
Turning to Evergreen and the mills, I guess the overarching question is, you know, if we look back, you know, the guidance for the business and for the whole company, which is largely – the reduction has been largely driven by beverage merchandising, you know, has been well over $100 million. As you've been able to look at it, what has been the biggest driver of the variance, if you agree with that number? within Evergreen. It sounds like it's mostly reliability. What are you finding is causing you most of the problems right now in terms of reliability at the two mills? Is it the head boxes? Is it something else? What gives you the confidence, given what you know right now, that you'll be able to resolve those issues? Old mills sometimes take a lot more investment to get up the curve than initial expectations based on past experience. So what's giving you the confidence there? Thanks, guys, and I'll turn it over.
Michael King
Yeah, I'll take this one. So not a simple answer, and it's certainly different. We have two mills, as you know, and both are in different stations in their excellence journey. I would tell you if you break a mill into its seven or eight sub-facilities – You know, there isn't one of those sub-facilities that hasn't needed special attention to get to the best place we can on our cost curve. I would tell you Pine Bluff, just generally you should think about Pine Bluff, is a bit further in their journey. You know, our operational metrics are all heading the right direction. We're just coming out of a cold mill outage where we've been able to invest heavily in all eight of those sub-facilities. facilities, if you will, whether it's chip production, um, pulping, bleaching, you know, every one of those, uh, sub facilities is getting a lot of attention and we're seeing that improve. Um, I would say, uh, to your, your granular question, uh, you know, our, our paper production side or in our board production side, our paper machines run well. So it's not head box issues and pine bluffs. It's not, you know, we're not having. overhaul-related or major issues. It's really a story of reliability on all the upstream and making sure that those things, which have frankly otherwise been hampering uptime, don't hurt our ability to be efficient on the paper and board side. And similar story in Canton, frankly. There's been a lot of investment in Canton. We did not have a cold mill outage, so we're doing a lot of things. We're flying the plane and fixing major items that, as we look at the medium and long-term viability of that operation, without having a cold mill outage, we're doing everything we can to, again, not see the downtime manifest itself into our paper and board production. Similar story, it's all in the upstream and getting consistent labor and consistent taking advantage of the down times we have to keep the machines up is the focus. And so it's not like there's one big rooming item. It's more systemic and that's why we're somewhat reluctant to go into a lot of detail on the strategic review until we get through you know, what might be some step function changes we can make there. Hope that answers your question, George.
Anthony Petinari
No, Michael, it's very helpful. More work to be done, but we appreciate it. I'm going to turn it over here. Thanks very much.
Operator
The next question is from Kyle White from Deutsche Bank. Please go ahead.
Kyle White
Okay, sorry about that. Good morning. Thanks for taking the question. Mike, Davo, congrats on the new role. Mike, I know it's relatively early days here in your role, but when you take a look at the business portfolio, specifically looking at beverage merchandise and just trying to understand your thoughts in terms of how you view that segment in regards to the overall portfolio at Packet Evergreen.
Michael King
Yeah, so I kind of think of it as, you know, liquid board and cup stock and things that we vertically integrate. And then I think of everything else. So a coated groundwood or uncoated free sheet businesses. I kind of look at it that way. And I don't have any... I can tell you that it's exciting to see what the TAB, Mark McIntyre, The synergies and really the benefits that are converting facilities across the board will realize, as we continue to straighten the mills out on the liquid packaging side of liquid paper side. TAB, Mark McIntyre, But I know it's too early for me to be able to comment on you know coated ground word or uncoated free sheet spaces. TAB, Mark McIntyre, All of which you know we're we have pretty good saturation you know in those spaces on on our our skills and. But I can tell you that we're rolling all areas of each segment over and looking at it from whether it's commercial levers and pricing to profitable SKU mix to where we want to lean in on products like Earth Choice. So it's a full end-to-end look. I know I didn't give you probably what you're looking for because we're just not there yet on all the segments, but that's kind of how I think about it is three big buckets, one of which is really exciting, I can tell you that. The other two we're reviewing in detail.
Kyle White
No, that's helpful. Thank you. On the 25 million of additional synergy projects that you have identified, do you have a timeline on when you expect to realize these and what's kind of driving these synergies?
Michael King
Yeah, it's premature to be able to give you an exact or even indicative. I'd like to get through the strategic review before we go live on that.
Kyle White
All right. Sounds good. I'll turn it over. Good luck in the quarter. Thank you.
Operator
The next question is from Sam McGovern from Credit Suisse. Please go ahead.
Anthony Petinari
Hey guys, thanks for taking my questions. With regard to the impact from the Texas storms, can you talk a little bit more specifically about how it impacted you and whether there's any recoveries that you guys would anticipate from any business interruption insurance?
Michael King
Mike, do you want me to take that? Let me take the front end and I'll let you talk about recovery potential. You know, to say it was an ecliptic event that was somewhat unfortunate, you know, we planned a cold mill outage, you know, for the week after when the storm hit. What the storm did was force us to pull the cold mill, take the mill cold sooner than we wanted. So it was, no pun intended, a perfect storm. It hit us right at the worst time it could. So taking a mill cold during a cold snap in the south, you know, freezing pipes, exposing, you know, already weak linkages. There wasn't one sub, you know, if you think of the mill as kind of eight or nine sub-facilities, there wasn't one of those sub-facilities that wasn't greatly impacted. And so you couple that with the cost, the rising cost of energy, you know, for us particularly natural gas, having to commit to purchase natural gas to keep things heated, coupled with the breakages and really a cold storm in a mill that far south really exposes anything that's weak, things that would normally be maintained. And so it exacerbated our ability to, A, focus on the things that we had already planned in the cold mill, but it also, a lot of things that we hadn't planned to work on needed to get fixed quickly. So we were down longer than we wanted to be and certainly paid more for the energy during that period of time. And the body of work and the scope of work that we had planned in that outage, whether it be recovery boilers, whether it be, you know, a lot of what failed was pumps. You know, we had several pump failures, turbines, energy backup turbine generators. There was a host of things. that expose themselves during that storm for us in the Pine Bluff Mill. And then, Mike, I'll let you talk to the energy side of that and potential for recovery, et cetera.
Fram
Yeah, so in terms of recoverability, we're reviewing all of our options, as you'd expect. We're not sure that we'll get... you know, anything back. But, you know, we're pushing for it. So, you know, we're hopeful. We haven't factored anything into our forecast, though. You know, the energy piece is, you know, as you'd expect, energy prices spiked. And, you know, before we shut down, particularly in Arkansas, the mill – we saw natural gas prices through the roof, and that obviously cost us a lot of money as well.
Anthony Petinari
Okay, great. Thank you. That's helpful. And then just with regard to the rising raw material and other costs, how should we think about the impact to the working capital line in terms of cash flows as we roll through 2021? Yeah, so we have seen in Q1, we saw,
Fram
a $50 million increase in our inventories due to the increased raw material costs. So we're managing our inventories right now and trying to somewhat offset that, but in Q1 we saw a $50 million increase to working capital and through the end of the year that will that will be somewhat higher due to rate. But we've been doing a lot of work on what we talked about through the IPO process, our integrated supply chain program. And one of the benefits of that program is to allow us to bring our inventories down. And so we will see an offset to the higher rate number. But, you know, and that's, so physical inventories will come down, but we're expecting to see total inventory to be up, you know, by, you know, $30, $40 million at the end of the year because of higher raw material costs.
Anthony Petinari
Thank you very much. I'll pass along.
Operator
The next question is from Mark Wild from BMO. Please go ahead.
Mark Wild
Thanks. Good morning, Mike and Mike. Mike Reagan, I wondered if you are able to quantify the second quarter impact from the resin mismatch?
Fram
Well, I can and have personally, but in terms of You know, what I'm expecting to see in terms of our guidance, you know, for Q2, we're expecting to see, as we've said already, strong volumes. However, you know, a lot of that volume impact will be offset by, you know, the higher raw material costs in the quarter. So I would not expect to see a materially higher quarter than last year. However, then we recover and we'll see higher margins through Q3 and Q4.
Mark Wild
Does that help? Yeah, what I was hoping for is that maybe you could give us sort of a range in terms of millions of dollars of impact from just the resin mismatch in the second quarter. Okay, so it's around...
Fram
50 to 60 million dollars.
Mark Wild
Another question I had was just what type of volume expectations on a year over year basis do you have built into the second half at this point? Is it possible to give us some guidance about what you're embedding in the numbers right now on a segment by segment basis?
Fram
Sure, I'll give you some guidance. So what we're expecting to see is in food service, you know, what we've embedded in the numbers is to be, you know, it's easier for me to talk versus 2019 because I don't know whether, you know, 2020 was a little all over the place. But so we've sort of said, In our food service numbers to be four to five percent down versus 2019 Now as I said earlier that hasn't manifested itself in March and April in beverage in food merchandising Where we would expect to be around flat? To 2019 And in an in beverage merchandising in we would expect to be a little down in the early months and then pick back up in the back end to be flat to 2019. Okay.
Mark Wild
All right. That's very helpful. And then, Mike, if I could, you know, last summer when the management provided many of us on the call with projections for 2021, those numbers were almost $200 million higher than the current guidance. Now, If we leave aside some of the issues from the first quarter, there's still a big gap there. Can you just talk about what the two or three drivers have been that kind of reduced guidance over the last eight or nine months, and then also what you're doing going forward to kind of improve that guidance? Yeah, okay.
Fram
So, Mark, I think, you know, as you know, I think the big variance is in beverage merchandising and that's what George alluded to before so but let me give you the easiest one first you know food service outlook versus what we had when we discussed this with you it's off about 20 million dollars and and you know we made certain assumptions back in you know 2020 around how quickly we'd recover from COVID how quickly Children would go back to school, et cetera, et cetera. And some of those didn't play themselves out. And so that represents about $20 million of the outlook. Now, as I said earlier, we are seeing stronger volumes than what we had in the outlook. So who knows where that will manifest itself. The big down is in beverage merchandising. And between the last call, well, sorry, the guidance that we gave you guys and then where we went to last call, we came off about $80 million. And I split that into two different things, price and volume, and essentially the recovery of the mills. and the timing around that. So in terms of the price and volume, we've seen lower pricing, particularly in the paper segments, also some pricing on board volumes because we want to keep the mills full and we've had to chase volume there to make sure that we are keeping, we're not taking any downtime. And so we've had to sell board volumes at lower pricing than what we'd assumed. Again, around recovery. Secondly, in that area, schools, again, I mentioned that in food service. Same in beverage merchandising. It's a big part of our business, school milk. And that manifests itself in the board as well because we also sell to competitors who convert into school milk. So they're the big pieces on price and volume, and that's about half of the $80 million. The other half is mill recovery timing, $40 million. So the speed at which the mills are turning around is not as fast. And then what we just outlined this morning was They're not recovering as quickly than what we'd assumed in our prior guidance, and that's brought it down another 20. Okay? And then the last piece is obviously the storm, $50 million. So that should walk you backwards from where we were to where we are today.
Mark Wild
Okay, very helpful.
Fram
And kind of going forward, Mike?
Mark Wild
So going forward, you mean about like how we sort of... Just sharpening the guidance, yeah, because this is a, you know, it's a huge, you know, drop over the last eight or nine months.
Fram
Sure. So, you know, I sort of look at this year as a bit of a tale of two halves. You know, this year, you know, Q1, you've seen the results. Q2, we're going to be will be weighed down somewhat by the raw material increases and us catching price back up. However, I think what I hope to see and what we're starting to see is stronger volumes. So you'll be able to see that and that should give you some confidence in what we're saying about Q3 and Q4, obviously, you know, group is in the pudding. Then in Q3, Q4, we should see stronger volumes. We will have caught up on price. And we would expect that, you know, some of the positive trends that we're starting to see in the mills, you know, continue and continue to improve such that we're exiting 2021 at a nice exit run rate. In terms of what next year looks like, and I'm not going to commit to any numbers, but the way that I look at it is we'll see continued recovery from COVID. We'll see continued benefits from our strategic investment program, which will play themselves out over the next year or two. And some of these other programs which we'll outline in upcoming calls, we should see some benefits from that. So the volume tailwinds that we have in front of us, combined with reducing costs in our plants around COVID, plus getting on top of the mills. Again, we haven't demonstrated that, but we've got the right structures around that. I think will lead to improved results in the back half of this year and then going into 2022.
Mark Wild
Okay, that's very helpful. I'll turn it over. Thank you, Mike. No problem, Mark.
Operator
Next is a follow-up question from George Staffos from Bank of America. Please go ahead.
Anthony Petinari
Thanks. Hi, guys. I'll try to make a quick lightning round here. So, Mike or Mike, when would you expect to have new leadership for the mill system and Evergreen, number one? Number two, can you remind us what was the capital spending outlook and might some of the required remediation lead to more spending? And then lastly, with Canton, do you need to take a cold outage this year so that you're not trying to, as you put it, fix a plane while flying it at the same time. Thanks, guys, and good luck in the quarter.
Michael King
Thanks, George. And then I'll piggyback because I have the answer to the question I couldn't tell you on the recycled content as well. But new leadership, our hope is before we have our next earnings call, we have a new leader in place or sooner. Capital outlook, I think our number for the year is 305. We don't anticipate going over 305. Canton, no, we will not be taking a cold mill outage. We're not anticipating that in 2021. And the answer to your prior question on recycled content is the minimum is 25% in our poly earth choice, and it can go as high as 100%, but the minimum is 25. Okay.
Anthony Petinari
Thanks very much, Michael. Good luck.
Michael King
Yeah, thank you.
Operator
The next question is from Scott Schwartz from HPS Partners. Please go ahead.
Kyle White
Hi, do you have any thoughts surrounding your 2023 maturities, the ones that are remaining?
Fram
We're reviewing that at the moment. No definitive thoughts, but, you know, obviously we would, you know, look to do something with that, you know, in the next year. Thank you.
Operator
This concludes the question and answer session. I'd like to turn the call back over to management for any closing remarks.
Michael King
Yeah, thank you very much. I want to just thank everybody for joining us today. We look forward to brighter quarters and talking about the progress this business is making as we continue the year. Thank you.
Operator
This concludes today's conference call. You may disconnect your lines. Thank you for participating and have a pleasant day.
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