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spk12: Good morning and good evening, ladies and gentlemen. Thank you for standing by and welcome to ContaSync's earnings conference call. At this time, all participants are in the listen-only mode. We will be hosting a question and answer session after the management's prepared remarks. Please note that today's event is being recorded. I now turn the conference over to Ms. Leah Kuo, Investor Relations Associate Director of the company. Please go ahead, ma'am.
spk06: Thank you. Hello everyone, and welcome to Qantasim's earnings call for the third quarter of fiscal year 2024. With us today are Mr. Peng Li, our founder, chairman, and CEO, and Mr. Tim Xie, our CFO. Mr. Li will provide a business overview for the quarter, then Tim will discuss financials in more details. Following their prepared remarks, Mr. Li and Tim will be available for the QA session. I will translate for Mr. Li. You can refer to our quarterly financial results on our IR website at ir.quantasim.com. You can also access a replay of this call on our IR website when it becomes available a few hours after its conclusion. Before we continue, I would like to refer you to our safe harbor statement in our earnings press release, which also applies to this call. As we will be making forward-looking statements, please note that all numbers stated in the following management's prepared remarks are in IMB terms, and we will discuss non-GAAP measures today, which are moderately explained and reconciled to the most comparable measures pre-reported in our earnings release and filings with the SEC. I will now turn the call over to the CEO and founder of Qantas Inc., Mr. Lee.
spk11: Hello everyone, and thank you all for joining us today. This quarter, we continue to expand our course offerings to better serve the growing elderly learning markets. While continuing to provide learning courses for our customer base, we are offering a wider range of targeted products to our users. These efforts put us in a good position to monetize our user base. boost engagement and drive revenue in addition to our diverse educational offerings. Our revenue declined slightly by 3.6% from the last quarter, but grew by 17.1% year-over-year. Considering the nature of our business model, our revenue will be impacted by financial recognition rules. We believe that gross billings better represents our business growth. During this quarter, our gross billings from individual online learning services were RMB 981.5 million, representing 3.9 percent quarter-over-quarter growth and 22.1 percent year-over-year growth. Now let's take a look at our courses for elderly users. We are gaining more elderly users by improving our course offerings for this group. A recent industry report shows that 77.2 percent of middle-aged and elderly people are interested in learning for personal interests. Paying for classes can become a common way to learn, with 78.5% of learners in older cohorts mainly choosing online platforms for interest courses. Elderly users are especially interested in unique Chinese regimen theories, for example, in traditional exercise diet and traditional Chinese medicine or TCM. In addition, these users often have more free time and are willing to learn through more systematic guidance of traditional health recommends and TCM. Based on our experience, we have also found that elderly users are eager to try out a wide variety of different courses. To meet the focus on fitness among our elderly users, we have launched more recreational TCM-related courses. One new course is exercise. It combines physical movements with controlled breathing. This helps the flow of vital energy and makes blood circulation better. To cater to old users' willingness to try a bit of everything, we also launched a series of mini lectures. Each of these lectures is smaller in scope, making them easier to approach. One example is our six-day program introducing TCM theory. It focuses on how vital energy and blood work in the body. This course uses exercises to help cure common issues like being unable to sleep. Our mini courses have shorter learning periods and lower prices, which makes them accessible to more people. The new TCM courses are also good additions to our existing courses, like standing meditation, calligraphy, and piano, giving our users a wider range of options. In addition to working with local communities, we launched an educational tour program in April to expand our revenue streams. This program allows users to learn outdoors, giving them a unique experience. The program is especially appealing to our elderly users who embrace the opportunity to venture into the world and learn. It also connects our online and offline services. Online activities lead to offline engagement. and vice versa. This fully meets the learning and the social needs of middle-aged and elderly users. Our approach makes the overall learning experience more dynamic and interconnected. At the same time, we have worked closely with local communities We do this to provide a more meaningful experience for our users and help them feel a greater sense of belonging. For example, in March, we offered free offline courses to communities in Beijing. We received positive feedback. People said our activities, especially standing meditation and calligraphy, greatly enriched the spiritual life of elderly residents. Local communities value the elderly highly and care for their needs. They recognize the demand for interest-based learning among middle-aged and elderly people. They actively promote the idea of shifting from passive aging to active aging, which aligns with our beliefs. With more users actively participating in our community, we are building stronger connections among learners. This enhances their sense of belonging to our platform. As this sense of community grows, Users are more likely to share their good experience of our platform with others. The result is a positive circle, which has greatly boosted our course popularity and joining new users. The number of registered users for our recreation and lecture courses are growing rapidly. It has increased from 3.3 million a year ago to 13.1 million. We are also continuing to build a growing learning platform for our users. Our data analysis and internal market research show that skills upgrading courses, especially short video courses, remain a popular choice for learning. According to a report, China has over 1 billion online audiovisual users. 98.3% of internet users in China use audiovisual services. The average person watches short videos for 151 minutes per day. This trend is driven by the convenience and ease of access of short video formats. This allows users to engage with content quickly and efficiently, fitting into their business schedules. As a result, we have been a steady increase in user engagement and satisfaction for these types of courses, as shown by an impressive 98.5%. satisfaction rate. Using our test data scale approach, we have increased interest investment in short video courses in line with market trends. We continue to use diverse formats to attract users. Building upon the success of our previous training cap offerings, we upgraded our short video course. Our upgrade incorporates valuable feedback from our dedicated community of learners and our latest observations of the short video industry. The enhanced course offering provides a well-rounded and practical learning experience. It covers advanced technical emerging trends personalized guidance on overall account positioning and copywriting strategies. It also provides an immersive learning environment with live sessions, interactive workshops, and a vibrant community of like-minded individuals. The cost meets the evolving needs of our users and helps our learning platform remain competitive and innovative in the market. As a result of these efforts, we are seeing the growth of growth feelings from individual online learning services, and we expect to see revenue growth in the next fiscal quarter. strategic focus on skills upgrading courses, especially short video, is in line with market demand. This positions us for continued growth and success in the learning and development space. Our commitment to innovation and growth goes beyond our core educational offerings. We now have a large customer base of middle-aged and elderly users for our learning business. We are in a great position to cross-sell additional products and services to them. We aim to encourage these engaged learners to use our e-commerce business to extend the LTV of our paying users and leverage our registered user base. We will offer them a full range of learning materials and related products to do so. We also leverage our established online infrastructure, including our WeChat mini program and our existing live streaming system. This will minimize our e-commerce products operating costs and optimize the margin. by truly understanding what our users want and need, we can give them a smooth, customized experience that will benefit both our learners and our business. To be more specific, this is growing demand from this group of users for healthcare offerings. We are leveraging this user base to panned our product offerings. Recently, we released a series of healthcare products targeting the elderly market. At the same time, we continue to provide them with learning courses. These healthcare products generated a GMV of RMB 9.5 million in March and RMB 10.2 million in April. We have used our existing users' profiles to help us to develop, provide label products that we sell through live e-commerce. For example, Chinese liquor. Using our deep industry experience and user feedback and data we gather, we are developing new products that match changing customer likes and wants. By using data to get us, we plan to make innovative and high-quality private label products that appeal to our customers and drive growth in this promising segment. At the same time, to better serve our elderly customers, we have created a separate business This team focuses on developing and marketing customer products specially designed by the middle-aged and elderly. We made this decision based on our experience interacting with this demographic group. we noticed that middle-aged and elderly individuals show willingness to purchase products and services. This aligns with China's large population and rising living standards, making the silver economy a sunrise industry. Now let's turn to our overseas developments. Our TELUS education platform in Hong Kong is a testing area. before we expand more broadly into the learning market overseas. CalIS allows us to test market conditions, how engaged the users are, and how effective our offerings are, all in a controlled environment before scaling up to larger markets. On May 27, CalIS Education opened its first offline school in Hsuan Wan, Hong Kong. Combining online and traditional learning methods, the interactive learning center offers high-quality educational resources and teaching and engaging experience for children. CARES is now positioned as the premier children's English learning platform in Hong Kong. We also plan to open an office in Hong Kong this June to extend our reach to the overseas market. This expansion represents our growing commitment to expand our business overseas. Our Hong Kong office will serve as a base for us to pursue our ongoing M&A efforts It will also function as a launchpad for our company to enter new markets around the world. During the quarter, we improved our courses for the elderly learning markets and invested in popular short video courses. This helped grow our user base and set the stage for future revenue streams. For our private label, Chinese Laker Products, we used a data-driven approach to get innovation. We further leveraged our existing user base to expand into consumer product sales. We have made good progress with Kelly's education, further solidifying our business presence in the Hong Kong market. By continuously enhancing learning experience and offering comprehensive ecosystems, we are well positioned for sustained growth across both education and e-commerce. With that, I will turn the call over to Tim to discuss the details of our financials. Thank you.
spk10: Thank you. Before I go into the details of our financial results, please know that all amounts are in RMB terms. That the reporting period is the third quarter of fiscal year 2024, ending on June 30, 2024. And that in addition to gap matters, we'll also be discussing non-gap matters to provide greater clarity on the trends in our actual operations. For third quarter of fiscal year 2024, we achieved total revenues of $945.6 million, a year-over-year growth of 17.1%, mainly driven by the growth in revenues from skills upgrading courses. Among our revenues, revenues from individual online learning services grew by 14.3% year-over-year to $828.1 million, or 87.6% of total revenues. mainly due to continued demand for skills upgrading courses. Our gross billings of individual online learning services increased by 22.1% year-over-year to $981.5 million. Revenue from enterprise services was $65.1 million, a change of 19.8% from a year ago. and representing 6.9% of total revenues, primarily due to a decline in revenues from relief market transactions. Gross profit was $799.7 million, representing a gross margin of 84.6%, compared to 87.5% in the same period last year. Total operating expenses were $804.9 million, compared to $729.3 million in the same period last year. To break this down, sales and marketing expenses were $729.6 million, representing a change of 15.6% year-over-year, mainly because we increased our spending on outsourcing labor and marketing efforts. As a percentage of total revenue, non-GAAP sales and marketing expenses which excludes share-based composition, remained stable at 76.9% compared to 76.7% a year ago. Research and development expenses were 38.8 million, representing a decrease of 21.7% year-over-year, primarily driven by our more selective decisions regarding our R&D initiatives. As a percentage of total revenue, non-GAAP R&D expenses, which exclude share-based compensation, decreased from 3.7% from 5.1% a year ago. General and administrative expenses was $36.4 million, representing a decrease of 24.7% year-over-year, primarily due to decreases in share-based compensation and office expenses. As a percentage of total revenue, non-GAAP G&E Expenses, which excluded share-based compensation, decreased to 3% from 4% a year ago. Net income was $14.6 million, excluding share-based compensation. Adjusted net income was $31.9 million, representing an adjusted net margin of 3.4% during the quarter. Basic and diluted net income per share were RMB 0.09 during the quarter. Adjusted basic and diluted net income per share were RMB 0.19 during the quarter. Turning to our balance sheet, as of March 31, 2024, our company held $1,149.9 million in cash and cash equivalents and short-term investments compared to $930.6 million as of June 30, 2023. Finally, I want to provide some color on our outlook for the fourth quarter of fiscal year 2024, which ends on June 30, 2024. We expect revenues to be between $900 million and $930 million, representing a year-over-year increase of between 8.7% and 12.3%. These projections take into consideration the current market conditions prevailing in the industry. During the quarter, while we diligently monitored our learning business and focused on maintaining profitability, we strategically allocated our cash flow into new initiatives with our test and scale approach, ensuring the creation of enduring value for our shareholders. Moving forward, Our strategic trajectory will continue to be guided by our commitment to sustainable and profitable growth. That concludes my prepared remarks. Operator, let's open up the call for questions. Thank you.
spk12: Thank you. We will now begin the question and answer session. Anyone who wishes to ask a question may press star and one on your touchtone phone. If you are using a speakerphone, please pick up your handset before pressing the keys. If any time your question has been addressed and you would like to withdraw your question, please press star then 2. While asking a question in Chinese, please translate your question in English for the convenience of everyone on the call. Please ask one question at a time. We will wait momentarily. to assemble our roster. Our first question is from the line of Steve Silver from Argus. Please go ahead.
spk01: Hello. Thank you, operator, and thanks for taking the questions. My question is, Given the economic challenges being seen in China right now and the continued strength and growth of Quantasync's balance sheet, I'm just wondering if there's an opportunity to potentially accelerate the expansion of the e-commerce business offerings, or whether it really just takes time more than money to build scale in order to introduce new offerings more quickly.
spk11: OK, thank you for your question. I will answer in Chinese and Leah will translate for me. We have already recognized the great potential of the buying power of the silver cohort, which we are already serving. Compared to the newborns in China, clearly this silver cohort represents a greater population, and this trend will continue for the next 30 years. 大家看到我們的資產負債表還是非常的健康。
spk06: 那这个为我们开拓新业务,就是提供了一个非常好的基础。 Where our strong balance sheet provides with our solid foundation, we think this is a very good foundation for us to start the new business. 对,但是大家肯定也都了解,就是要做好一个新的业务,它不仅仅是说财务上强壮就可以。 我们还需要对这个用户的需求和行为有非常深入的一个理解, 并且要经历一个产品 不断去试错迭代的过程。 But as we all know, it not only takes a strong, solid financial foundation to initiate a success in the new business, we also need to fully understand and comprehend the demands of the customers and their buying behaviors. and we need to test and then scale our business model.
spk11: 所以已经有一段时间,就是我们围绕着我们长期所服务的这么一个中老年人群,我们在观察跟发掘他们的需求,以及围绕他们的需求去提供相应的产品。 We have been observing and also trying to find the real demand of the silver cohort which we are serving right now.
spk06: and we are trying our best to provide the products that cater for their demand.
spk11: So you may have already noticed that we have already presented a few results that we can further discuss in terms of the Chinese liquor and also the health management sector. We are also developing our private legal products, but of course, these efforts will take more time to deep dive into this sector.
spk06: When we have more progress, we will be happy to share with you.
spk11: Okay, that's all for the questions. Thank you.
spk01: Thank you.
spk12: Thank you. Our next question is from the line of Howard Helton from Taglage Brothers. Please go ahead.
spk07: Congratulations on a productive quarter and the opening of your first quarter. offline education from Kelly Services, and that's where my question comes in. Will you be expanding the offline education services of Kelly Education over the next couple of years?
spk10: Thank you, Howard. I'll take the next question. Yeah, actually, we continuously assess the opportunities to enhance our service offerings and meet the evolving needs of our students, and for college, that is the local Hong Kong students. While our primary focus has been on online learning, we also recognize the value of offline learning in certain scenarios to consider the needs of the local students, the local market characteristics, the features of the local market. The recent opening of our inaugural offline school shows that we are actually actively exploring avenues to expand our offline presence. This milestone marks a significant step forward in our commitment to providing holistic learning experiences that cater to diverse learning preferences and needs. especially with the support of our business partners from the local market. And also I think we are continuously to take every effort we can do to serve the local actual needs of our customers. For Kellys, I think not only it performs well in the online, but also I think we may see new opportunities in the offline. So we will do that.
spk07: Thank you. Keep up the great work.
spk12: Thank you. The next question is from the line of Hunter Diamond from Diamond Equity Research. Please go ahead.
spk00: Hi, everyone. So in the recent quarters, you emphasized the application of AI technology and other AI-related areas. Can you explain how this will impact your offerings? And additionally, how it might impact your financials in the long run? For instance, you know, the course offerings or cost reductions.
spk11: Okay, I'll take the question. We have actually integrated AI into our online learning platform for a long time. This is a strategic strategy.
spk06: We have been using and integrating AI technology into our online learning platform. This is one of our strategic moves.
spk11: Right now, we use AI to optimize our platform's efficiency and also user experience.
spk06: First of all, AI allows us to personalize each learner's learning journey.
spk11: We can offer tailored recommendations and adaptive learning paths
spk06: based on their individual strengths and weaknesses and learning preferences.
spk11: 所以这种方式可以显著的提高学员的参与程度,并且改善他们的学习效果。 This approach can boost engagement and improve learning outcomes. 另外,AI在内容的监管和质量保证方面发挥了很重要的作用。 In addition, AI plays a crucial role in the content regulation and quality assurance. It can help us to efficiently monitor and assess the relevance, accuracy, and effectiveness of the content available on our platform.
spk06: And this also ensures that it meets the highest educational standards and reflects the latest development in each area.
spk11: 从财务相关角度看,我们估计长远来说呢,肯定会有一些积极的成果。 In terms of the financial perspective, we anticipate several positive outcomes in the long run. 首先呢,就是AI驱动的这个效率措施呢,
spk06: First of all, implementing AI-driven efficiency measures is expected to lead to cost savings through streamlined operations and resource optimization.
spk11: Second,
spk06: The enhanced user experience resulting from the AI-powered personalization is likely to drive increased user engagement and retention, ultimately contributing to the revenue growth.
spk08: Okay, that's all for the question. Thank you.
spk12: Thank you. Our next question is from the line of Michael Kopinski from Noble Capital Markets. Please go ahead.
spk05: Thank you for taking the questions. Can you talk a little bit about some of your new initiatives? Can you talk about how you plan to build brand strength and or awareness for your private label products?
spk09: Yeah, thank you for the question.
spk10: I think first of all, we are committed to ensuring that our private label products reflect our brand values and meet the highest standards of quality reliability, and innovation. That's all for our users. Our goal is to consistently deliver exceptional products that we foster trust and loyalty among our customers. In addition, we recognize the importance of effective marketing and communication strategies to drive brand awareness. we leverage a combination of digital marketing channels, social media platforms, influencer partnerships, and focused advertising campaigns, which we have also built solid infrastructure and we have accumulated massive operating experiences in this area. And this approach allows us to reach our target audience and customers and showcase the unique value proposition of our private label products. So that's all we are doing our most efforts recently. And also for customer engagement and feedback, I think they are integral components of our brand building efforts. By actively soliciting and responding to feedback, we demonstrate our commitment to customer satisfaction and the continuous improvement of our business. And this is a data-driven process, I think. And also by doing so, we further enhance brand perception and loyalty. As we continue to execute our brand-building initiatives, we remain agile and responsive to evolving market trends and we will monitor the data and customer preferences. Our goal is to establish our private label products as trusted and preferred choices within their respective categories, which will ultimately drive long-term brand strength and success, and also our long-term value to both to our customers and shareholders.
spk05: Thank you. Thank you for the color. Thank you.
spk12: Ladies and gentlemen, if you wish to ask a question, you may press star and one on your touch-tone phone. If at any moment your question has been addressed, you may press star and two to withdraw your question.
spk02: Please ask one question at a time. The next question comes from the line of Jackson from Kehlong Research.
spk12: Please go ahead.
spk08: Congratulations on a strong quarter. I'm Jackson from 哥倫會中概研究院. On behalf of 哥倫會's investors, I would like to ask our management a question on the registered users and the quarterly revenue. Registered users for Quanto Thin reached 121 million with significant growth on quarterly revenue What will be the outlook for future registered users, and could you give us some color on the future quarter value? We look forward for the future performance of the company. Thanks.
spk10: Thank you for the question. I think first, Qualysing is a relatively new company. We just launched our business in July 2019. So during the past nearly five years of operation, we have experienced a rapid growth in this unique interest-based online learning market for the adults. So most of our adults are the middle-aged and elderly people in China, which is a growing population, the demographic. So that's why during the past five years, we have experienced rapid growth both for the number of strategy users and also for the revenue. So I think in the future, because our aim is to provide quality services, that is online learning and also other services, and also maybe like the product, we will develop and launch and provide the quality products to our customers. So based on this solid and large user base, I think we have set up a very good start for our value delivery and also for the revenue growth in the future. By leveraging our capability for the cross-selling among the online courses and also for our extension of the value of the existing customers, some of them may be the paid users and some of them may be just registered users. So we have a great potential to extend the lifetime value of our existing users. So I think this is a real start for the revenue growth and for the platform growth in the future because we have a solid base of the customers and also a solid base of the infrastructure, the technology. For example, the live stream live streaming e-commerce platform, live streaming online cost delivering platform. So all of these set up solid base for the customer's value in the future, both for customers themselves and for the platform. Thank you.
spk02: Okay, thank you. Thank you.
spk12: Our next question is from the line of BJ Cook from Singular Research. Please go ahead.
spk04: Thank you. I was just curious if you have any plans to deploy cash on the balance sheet. Thank you.
spk10: Yeah. Actually, I think considering the macro environment and also the business expansion in the future, we should have a house balance sheet to set up a solid base for our expansion. For example, we are actually considering and we are developing our products and we will do some marketing and we will do some product and supply chain development. That means we may have some assets and we may have some, we have to deploy some of our balance sheet, for example, the cash. in the new area to increase our new initiatives. So that is maybe one way to deploy the cache, which is a major part of the assets on our balance sheet. And also, we are actually considering for some maybe shared reporters for our capital market activities and also we are considering and maybe in the next following period we will discuss with the board for some new initiatives for the cash management. So I think during the past five years of operating we always adopt very conservative methodology for our business goals so that during the past time we have achieved sustainable and profitable growth in the recent years. So I think that's the business methodology and the principle for our operation. So I think actually we will do our best to try to make the most use of the balance sheet to achieve a greater value for our shareholders. Thank you.
spk03: Thank you.
spk02: Thank you.
spk12: Ladies and gentlemen, if you have any further questions at this moment, please press star and one on your touchtone phone.
spk02: As there are no further questions, I would now like to hand the conference back to the management for closing remarks.
spk06: Thank you for joining our call today. If you have any further questions, please feel free to contact us or submit a request through our IR website. We look forward to speaking with you everyone in our next call. Have a good day.
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