Shift Technologies, Inc.

Ladies and gentlemen, thank you for standing by, and welcome to the SHIFT fourth quarter and 2020 earnings conference call. At this time, all participants are in a listen-only mode. After the speaker presentation, there will be a question and answer session. To ask a question during the session, you will need to press star 1 on your telephone. Please be advised that today's conference is being recorded. If you require any further assistance, please press star 0. I would now like to hand the conference to your speaker today, Henry Bird, Vice President of Strategy and Finance. Please go ahead, sir.

Good afternoon and welcome to the Shift Technologies fourth quarter and full year 2020 earnings call. Joining me on the call today are co-CEOs George Arison and Toby Russell and CFO Cindy Hanford. During our remarks, we will make some forward-looking statements which represent our current judgment on what the future may hold. And while we believe these judgments are reasonable, These forward-looking statements are not guarantees of future performance and involve certain assumptions, risks, and uncertainties. Actual outcomes and results may differ materially from what is expressed or implied in any forward-looking statement. Please refer to our filings with the SEC for a full discussion of the factors that may affect any forward-looking statement. We undertake no obligation to publicly update any forward-looking statements whether as a result of new information, future events, or otherwise after this conference call. During the course of this call, we will be referring to non-GAAP measures as defined and reconciled in our earnings materials. With that said, I will now turn the call over to George.

Good afternoon, everyone. Thank you for joining us today. 2020 was an unusual year for everyone, corporations, employees, and consumers. The pandemic disrupted our lives and was particularly challenging for those working on the front lines, like Shift's operational team members. At the same time, the pandemic accelerated the economy's digital transformation. Shift's online solution for buying and selling used cars was well-positioned to continue serving customers when many others could not. While this period has been hard for everyone, the last 12 months have made me confident that this digital adoption in the used car market is here to stay and we believe that SHIFT is uniquely positioned to thrive in the years to come. In the fourth quarter, we delivered meaningful growth, not only on our top line, but also internally as a company. In 2020, we prioritized top line while investing to improve the business in alignment with our strategic growth objectives. We grew because we pinpointed where we can do better. 2021 will also be a high growth year, and we're acutely focused on execution, Ultimately, we believe we laid a foundation for strong results, both in the near and long term, which is reflected in our guidance for Q1 and full year 2021. I want to thank everyone who contributed to making 2020 the milestone year that it was for the company. The way our business has adapted and grown makes me more excited than ever about the opportunities lie ahead as we embark on another record-breaking year for Shift. With that, I'll hand the call over to Toby. to provide a detailed update on our Q4 performance and 2020 performance.