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5/8/2024
Good day and welcome to the Smith Micro first quarter 2024 earnings conference call. All participants will be in listen-only mode. Should you need assistance, please signal a conference specialist by pressing star then zero on your telephone keypad. After today's presentation, there will be an opportunity to ask questions. To ask a question, you may press star then one on your telephone keypad. To withdraw your question, please press star then two. Please note this event is being recorded. I would now like to turn the conference over to Charles Messman, Vice President of Marketing. Please go ahead.
Thank you, Operator, and good afternoon, everyone. We appreciate you joining us today to discuss Smith Micro Software's financial results for the first quarter ended March 31, 2024. By now you should have received a copy of the press release with the financial results. If you do not have a copy and would like one, please visit the Investor Relations section of our website at www.smithmicro.com. On today's call, we have Bill Smith, our Chairman of the Board, President and Chief Executive Officer, and Jim Kempton, our Chief Financial Officer. Please note that some of the information you will hear during today's discussion consists of forward-looking statements, including without limitations, those regarding the company's future revenue and profitability, our plans and expectations, new product development and availability, new and expanded market opportunities, future product deployments, migrations, and or growth by new and existing customers, operating expenses, cost reduction efforts, the company's cash reserves. Forward-looking statements involve risk and uncertainties, which could cause actual results or trends to differ materially from those expressed or implied by our forward-looking statements. For more information, please refer to our risk factors included in our most recently filed Form 10-K. Smith Micro assumes no obligation to update any forward-looking statements, which speak to our management's beliefs and assumptions only as of the date they are made. I also want to point out that in the forthcoming prepared remarks, we will refer to non-GAAP financial measures. Please refer to our press release disseminated earlier today for the reconciliation of these non-GAAP financial measures. With that said, I'll turn the call over to Bill. Bill?
Thanks, Charlie. Good afternoon, and thank you for joining us today for our 2024 first quarter conference call. We appreciate your interest in Smith Micro Software. Let me start my remarks today by saying that we are focused on returning the company to growth in the near term and have several initiatives underway to realize that target, which I will touch on throughout the presentation today. While we're not quite there yet, We have made a lot of progress in several areas that are projected to set the stage for growth in the back half of this year. Along with our return to growth, we are also working to return to profitability on a non-GAAP basis. In conjunction with our revenue growth initiatives, we plan to bring down our cost structure to achieve that non-GAAP profitability and positive cash flow. We'll touch on the cost reductions a little later in our presentation. So, let me begin by discussing some key milestones we achieved that have laid the foundation for revenue growth. Most significantly, we are pleased to announce today that DISH will be our first customer to launch SafeHalf Global. DISH is, in fact, the customer we referred to in our earlier press release announcing the signing of our first SafePath Global agreement. This just forthcoming launch is particularly exciting for us as SafePath Global is a key component to our long-term strategy, allowing for fast launch that only takes a matter of weeks from contract signing to availability in the market. We believe that this deployment model is very repeatable and is an enormous difference from a more typical launch that can take several months. DISH will also include premium visual voicemail to its value-added services, which is powered by our ComSuite platform. We see a strong and collaborative relationship coming together as we are aligned with DISH on our goals for both product success. Our other recent contract win is with our Tier 1 carrier in Europe, which is expected to launch in the second half of this year. This delivery will introduce a unique product approach to a family safety solution that is yet to be seen in the market. We believe that the launch will drive significant interest in Safepath, tailored towards European customer base, leading to other opportunities in that region, which will be a bonus to the revenue expected to be generated under this contract. As far as our Tier 1 carrier partners here in the United States, we have fully completed the migration to SafeVAT at AT&T and made a few release updates throughout this year to further improve the user experience and reach. More specifically, SafeTask is now available to AT&T prepaid and Cricut wireless customers, also further expanding our addressable market. With those migration activities behind us, a new wave of marketing activities is underway that we expect will pay dividends in the near term. At T-Mobile, we are enjoying productive discussions and our teams are sharing new energy and alignment, which we believe may yield mutual benefits, particularly around some of our new advancements of the Safe Path platform with our expanded product roadmap. We are cautiously optimistic that these discussions may result in a renewed focus on expanding family safety offerings and result in subscriber growth over the back half of 2024. Another key milestone that we believe sets the stage for revenue growth is the launch in April of our affiliate influencer program. In addition, our retail store ambassador program will be launched very shortly. We see these programs as a tremendous opportunity to build awareness and education for our carrier partners safe path based family safety solutions. It will also help us to incentivize retail staff at both corporate and authorized resellers with a seamless program that is easily deployed and implemented. I will discuss both the affiliate and ambassador programs in more detail later in the call. With the progress that we've made on these several fronts, we believe we are gaining momentum for the revenue growth in the back half of this year. Following Jim's comments, we will dig in a bit deeper and add some additional color. Let's turn the call over to Jim now to discuss our financial results in greater detail. Jim?
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