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spk06: Ladies and gentlemen, thank you for standing by and welcome to the Sonos fourth quarter and fiscal 2022 earnings call. All lines have been placed on listen only to prevent any background noise. I will now turn the floor over to Mr. James Baguanas, Senior Director of Investor Relations. Please go ahead, sir.
spk01: Good afternoon, and welcome to Sonos' fourth quarter and fiscal 2022 earnings conference call. I am James Beglones, and with me today are Sonos CEO, Patrick Spence, and CFO and Chief Legal Officer, Eddie Lazarus. For those who joined the call early, today's whole music is a sampling from our holiday-inspired Sonos radio station, Thankful. Before I hand it over to Patrick, I would like to remind everyone that today's discussion will include forward-looking statements regarding future events and our future financial performance. These statements reflect our views as of today only and should not be considered as representing our views of any subsequent date. These statements are also subject to material risks and uncertainties that could cause actual results to differ materially from expectations reflected in the forward-looking statements. The discussion of these risk factors is fully detailed under the caption, Risk Factors, in our filings with the SEC. During this call, we will also refer to certain non-GAAP financial measures. For information regarding our non-GAAP financials and a reconciliation of GAAP to non-GAAP measures, please refer to today's press release regarding our fourth quarter and fiscal 2022 results posted to the investor relations portion of our website. As a result... As a reminder, the press release, supplemental earnings presentation, and conference call transcript will be available on today's investor relations website, investors.sonos.com. I will now turn the call over to Patrick.
spk04: Thank you, James, and hello, everyone. Earlier today, we announced that Eddie Lazarus, our interim CFO and chief legal officer, has been appointed as chief financial officer. Eddie has long played an active role in our strategic planning, and he knows the team and the intricacies of our business. His unique background brings a fresh perspective to the table, and he has already made tremendous contributions to our fiscal 2023 plan. I'm confident that we're in good hands with Eddie in the role. We will commence a search for a general counsel who will assume the day-to-day responsibilities of the legal organization, reporting to Eddie. Now, turning to the state of our business, I would like to begin by sharing how proud I am of our team's tremendous efforts to navigate an increasingly challenging macroeconomic backdrop and deliver our 17th consecutive year of revenue growth. Though fiscal 2022 came in below our initial expectations, we were pleased to see trends stabilize in Q4, ending the year as planned. In challenging macroeconomic times, it is especially important to re-emphasize the resilience of our business model and the economic foundation it provides. The unique Sonos Flywheel consists of acquiring new customers, which we refer to as households. These households do two things. First, our households add more products to their home over time. And second, the members of these households become advocates who help us acquire additional new customers. Existing customers telling their friends and family to buy Sonos remains the leading driver of new customers. Our flywheel is proven and remarkably consistent over the past 17 years. Even in the midst of last year's many challenges, it continued to drive growth. We added 1.4 million households in fiscal 2022, bringing the total install base of Sonos households to 14 million. And we managed this despite supply challenges crimping our ability to attract new households through both product availability and an inability to run promotions. We are still in the early innings of our growth as our 14 million households represent just 9% of the 158 million affluent households in our core markets. As has been true year in and year out, our customers added new products to their Sonos systems. Average products per household increased to 2.98 from 2.95 in fiscal 21, underscoring how the lifetime value of our customers continues to grow. And there's a lot more room for additional growth. 40% of our households are single product households, whereas our average multi-product household has 4.3 products. In other words, we are starting to get into the range we talked about at our investor day of four to six products for every mature Sonos household. We estimate that converting our single product households to the average multi-product household install size represents a $5 billion revenue opportunity alone. Of course, this will not happen overnight, but it does highlight the long runway we have to further monetize our install base. We are investing in the systems and programs to more aggressively go after this opportunity in fiscal 2023 and beyond. Now, to recap our financial performance, in fiscal 2022, we grew revenues 5% constant currency or 2% reported to $1.752 billion. Gross profit was $796.4 million, down 2%, representing a gross margin of 45.4%, down 180 basis points. This was within our annual target range of 45 to 47%, but slightly below our fiscal 22 guidance due to lower than expected gross margins in Q4. Adjusted EBITDA was 226.5 million, representing a margin of 12.9%. From a product standpoint, 2022 was an exciting year. We launched five products and services and completed three acquisitions. We have seen strong adoption of Sonos voice control since it launched in May. And Sonos Radio has become the number one most listened to service on Sonos and accounted for nearly 30% of all listening. Our products are resonating with consumers. In Q4, we saw both sequential and year-over-year improvements in our home theater market share in the U.S., U.K., Germany, and the Nordics, reaching our highest level of unit and dollar share in almost two years. The fact we are outperforming competitors and picking up share is a validation of our brand strength and category leadership. Last quarter, we discussed how Ray, our entry-level soundbar, underperformed our internal expectations upon launch. We are pleased to see that it is gaining momentum, and in the UK and Germany in Q4, it has become the top product in the entry-level home theater category by DollarShare. Our newest product, the Sub Mini, is strong out of the gate. Since launching in October, it has garnered outstanding media reviews and is already a hit with customers as we are exceeding our initial sales forecasts. We expect this momentum to continue through the fall and into the holiday season as households build out their home theater system to enjoy sports, movies, and music at home. As you know, we've been committed to and executed upon delivering at least two new products every year since 2017. Fiscal 2023 will be no different. We've already launched Submini, and we plan to launch at least two additional products on top of that in the remainder of fiscal 2023. We have built a prudent plan, balancing our commitment to profitability with an imperative to invest in the future in light of the exceptional opportunities we see ahead of us in the next few years. On the revenue side, I'd emphasize a few of the building blocks for our approach. First, we've taken a sober view of the macroeconomic conditions using the stabilized run rates we've been seeing over the past four months as a baseline. At the same time, we enjoy the benefit of the steady repurchase behavior we have observed in our customer cohorts. As I have said before, the buying patterns and repurchase rates of our 2020 through 2022 customer cohorts continue to behave like our pre-COVID cohorts. Based on past cohort repurchase behavior, we start each year with a line of sight to achieving 40% to 45% of our annual registrations target. This sticky, predictable revenue stream from our install base is something that many other consumer electronic brands do not have. Based on these considerations, the improvement of our in-stock position, our return to normal levels of promotional activity, and the exciting new products we have planned for this year, in fiscal 2023, we expect to grow revenues between 1% to 7% constant currency at a 45% to 46% gross margin and deliver adjusted EBITDA of $145 to $180 million, representing a margin of 8.5% at the low end and 10% at the high end. Eddie will give you more details about our assumptions, but I would just remind everyone that a very significant portion of the $79 million foreign exchange revenue headwind we expect in fiscal 23 flows through to detract from both gross profit and adjusted EBITDA. We are making thoughtful and targeted investments to drive our medium and long-term growth, while being mindful of the continued importance of delivering profitability. We will grow our team at a significantly slower pace in fiscal 23 than we did in fiscal 22, as we have a lot of people in place to support the new categories we are pursuing. We know this runs against the grain when it comes to recent headlines, but it's important to keep in mind that we've been profitable the last four years and have not chased growth at all costs the way many of the companies you now hear about doing layoffs have. We have been and will continue to be profitable. The investments we are making are laying the foundation for Sonos to meet and exceed our long-term targets of $2.5 billion in revenue and $375 to $450 million in EBITDA. While we are always cautious when talking about our product roadmap, we are investing in products that will allow us to enter four new categories, one of which we expect to announce in fiscal 23. We have a proven track record of gaining share when entering a new category, which underpins our conviction that we will gain a larger share of the $96 billion global audio market over time. And importantly, entering new categories will further diversify our business. Our investments are focused on driving our flywheel of new household acquisition and existing customer repurchases. Though our headcount is growing, we are tightening our belts, reducing discretionary spend, and doing some restructuring to make our teams more efficient. If we start following short of our targets in fiscal 23, we won't hesitate to adapt to the environment, prioritize our key initiatives, and protect the profitability of our business. I am confident that we will emerge from this period of uncertainty stronger. Our flywheel of new household generation and household repurchase is working. And in the next few years, we will spin it even faster. We expect to accomplish this by focusing on three things. First, we will reset the bar in our existing product categories, further differentiating Sonos as the choice for premium home audio. Second, we will enter new, naturally adjacent product categories, as you have seen us do with portables. And third, we will expand our geographic reach, building out the beachheads we have already established in markets such as Japan, India, and Latin America. Executing on these strategies will accelerate our annual revenue growth to our previously achieved levels of low double digits with adjusted EBITDA in the 15% to 18% margin range. Now I'll turn the call over to Eddie to provide more details on our results and outlook.
spk00: Thank you, Patrick, and hello, everyone. I'm delighted to assume the role of Chief Financial Officer on a permanent basis. The whole finance organization and my colleagues across the board have done a wonderful job of helping me get up to speed and map out our fiscal year 23 plan. Just a little set, starting out my top three priorities are to ensure that we are making the right strategic investments to build upon our category leadership and drive long-term profitable growth, to drive efficiency in our operations and be a responsible steward of shareholder capital, and to give the investing public better tools for understanding our business by adding some additional transparency to our disclosures. While I'll be transitioning out of the chief legal officer role, I will continue to oversee our strategy to defend our intellectual property and specifically to hold Google accountable for their widespread infringement of our patents. Turning to our fiscal year 22 results, we grew revenue 5% constant currency, or 2% reported, to a total of $1,752.3 million. Foreign exchange was a $49 million headwind to revenue, and a very significant portion of that headwind flowed through to reduce gross profit and adjusted EBITDA. On a channel basis, retail and other, which includes IKEA and other business initiatives, declined 2% and was cumulatively 56% of our sales. After two years of exceptionally strong growth, direct-to-consumer revenues declined 5% due to softer demand in EMEA, the strengthening dollar, and limited promotional activity. DTC accounted for a healthy 23% of sales. Installer solutions revenue, and this is a new disclosure for us, grew 28%, driven by strong demand for our amp and port products, despite persistent supply challenges, as well as from geographic expansion. The IS channel accounted for 21% of our sales. Heading into the holiday season, our retail channel is in good shape, as we are well stocked and our retail partners are pleased to see a return to our typical promotional activity. As for our other two channels, over the years, we've steadily diversified the distribution of our business to the point where our IS and DTC channels accounted for 44% of the business in FY22, up 260 basis points from fiscal year 21. Importantly, these channels carry higher gross margins than retail. We expect this positive mix shift to continue into fiscal year 23 and to support the higher revenue per product. that we have seen in recent years. Let me take a moment to give you some additional color on our newly disclosed installer solutions channel. Households acquired through our installer solutions tend to purchase multiple high ASP products. We have said before that AMP is a critical product to this channel, and we are pleased to be in an improving supply position. We continue to see robust performance in our installer solutions channel despite slowing housing activity in the US. Home improvement activity remains solid and our dealers have healthy backlogs. Moreover, we have plenty of room to grow this channel worldwide. At the moment, America represents more than 80% of our installer solutions revenue, but both EMEA and APAC are experiencing meaningful growth as we invest in building out dedicated local teams in these markets. We expect IS revenues to continue to grow into fiscal year 23. Gross profit dollars declined 2% year over year, driven by 180 basis points decline in gross margin to 45.4%. Gross margin was adversely affected by a number of COVID-related supply chain issues, including increased use of airframe, spot buys due to component shortages, and general component inflation. These increased costs were partially offset by lower promotional activity and price increases that we announced in September of 2021. We estimate that air freight and spot buys were a 2.5-point headwind to gross margin. Adjusted EBITDA declined 19% to $226.5 million, representing a margin of 12.9%. The 330 basis point year-over-year decline in adjusted EBITDA margin was driven by lower gross margin as well as operating expense growth of 8%. As Patrick emphasized, we invested significantly in our future initiatives in FY22 with an eye to ensuring increased growth and profitability over the long term. One contextual note before getting more into the details. Operating expense growth trailed our headcount growth of 21%, in large part due to paying our employees only a fraction of their annual bonus targets due to our annual results coming in below our targets. The lower bonus payout resulted in approximately $30 million of savings. Non-GAAP R&D increased 10%, primarily due to increased headcount and product development costs and professional fees, partially offset by the lower bonus. Our software and consumer experience continues to differentiate our products, and we expanded our investment in this area. Non-GAAP sales and marketing increased 2% in line with revenue due to higher brand and marketing expenses, professional fees, and increased headcount, again, partially offset by the lower bonus. Non-GAAP G&A increased 19% due to increased headcount and continued systems and tools investment, partially offset, again, by the lower bonus. This increase includes a major investment to replace our legacy ERP system with the new system, which went live in the third quarter of 2022. Free cash flow was negative $74.5 million in FY22 and adversely affected by our investments in inventory. In the first half of 2022, we made the deliberate decision to invest in inventory after being severely supply constrained throughout 2020 and 2021. Until the last month of the third quarter of 2022, we were on track to deliver revenue within our guidance range of $1.95 to $2 billion, and our supply plan reflected that expectation. Upon seeing demand soften, we made the necessary adjustments to curtail our purchasing. But given production schedules and long lead times, there is an inevitable lag before the inflow of inventory can be harmonized with run rate sales trends. As a result, our fourth quarter 22 inventory balance is $454 million, up 145% year over year. Within inventories, finished goods were at $407 million, up 163%, and primarily driven by unit growth. We expect to exit the first quarter in a much better inventory position, which in turn will improve our free cash flow. We ended the year with $274.9 million of cash and no debt. The decline in our cash balance was due to the $277 million increase in inventory that I just outlined, completion of our previous $150 million of share repurchase program, and $126 million of M&A, partially offset by the full-year profitability of the business. We are taking actions to improve our cash conversion, to enable us to allocate capital towards driving our long-term growth, as well as to return capital to shareholders and offset dilution from stock-based comp. Today, our board authorized a new $100 million share repurchase program, replacing our prior $150 million program, which we completed in the fourth quarter of 22. We repurchased in all 6.6 million shares at an average price of $22.80. Now quickly on our fourth quarter results. We were pleased to see trends stabilize in the quarter and our revenue come in near the high end of our guidance. Revenue declined 7% constant currency or 12% reported to 316.3 million. Last quarter, we shared how we expected that constant currency revenue would have grown year over year if we had been in stock on AMP and had not moved the sub-mini launch into the first quarter of 23. That is exactly how it played out. To provide further transparency, in our earnings deck, we have disclosed quarterly registration trends for FY22, as well as a monthly basis for the fourth quarter of 22. In the fourth quarter of 22, total registrations grew 5%, and we expect that October was in line with this trend. Gross margin of 39.2% came in below our expectation of 40 to 42% due to increased reserves for excess component inventory. As a reminder, as we had foreseen, this quarter's gross margin was adversely affected by the timing of cost recognition for pricey spot market components. As I will outline in a minute, we expect to return to our target annual range of 45 to 47% gross margins in fiscal year 23. Adjusted EBITDA was negative $25.6 million due to lower revenue flow-through and a decreased gross margin. Non-GAAP operating expenses grew 2%, considerably below our end-of-period headcount growth, 21%, which reflects the lower bonus payout dynamic that I outlined previously. Now let me walk you through our FY23 guidance. We expect revenue in the range of $1.7 to $1.8 billion. That's between down 3% to up 3% year over year. As Patrick said, we are assuming demand trends consistent with where we saw stabilization in the past four months. we expect the stronger dollar to create a $79 million foreign exchange headwind with a significantly more pronounced effect in the first half of the fiscal year. For the full year, we expect constant currency revenue to grow between 1% and 7%. Now, to help you better model our reported revenue, our FX assumptions are as follows. The euro at 99 cents and the pound at $1.13. As a reminder, EMEA was 33% of our revenue in FY22, and our FX sensitivity is about 4 to 1 euro to pound. Now, we realize that the rates have moved a bit since we formed this forecast, with the dollar weakening some, and would note that a weaker-than-modeled dollar lessens the foreign exchange headwind to our reported revenues and adjusted EBITDA. We expect gross margin to land in the range of 45% to 46%, roughly flat year over year. We do not expect to incur any air freight, and our reliance on spot buys should decrease significantly due to our inventory position, as well as an improving supply environment. We expect that these significant tailwinds will be offset, however, by the combination of FX headwinds and our return to running a normal level of holiday promotions, which we have previously noted is important to driving new household acquisition. We expect adjusted EBITDA of $145 to $180 million, representing a margin of between 8.5% and 10%. As previously discussed, FX presents a significant headwind to adjusted EBITDA. Operating expenses are growing in excess of revenue due to, first, full-year expense of hires made in FY22. Second, assumed bonus payout this year of 100% of target versus the fractional payout in FY22. Third, our strategic and targeted hiring plan for FY23. And fourth, prudent investment in our product roadmap. As a reminder, the lower bonus payout resulted in $30 million of savings in FY22. The incremental expense incurred by our FY22 hiring is another $30 million. At the midpoint of our fiscal year 23 guidance, this $60 million represents approximately 75% of the year-over-year increase in GAAP OPEX dollars in fiscal year 23. The remainder of the increase in OPEX is targeted hiring and product roadmap investment, which is a significant reduction in pace compared to FY22. We're not in the business of growing OPEX in excess of revenue, and if revenue starts falling short of expectations, Patrick and I are fully prepared to take remedial actions. Overall, I'm committed to driving further efficiency in Sonos' business. Finally, taking off my new hat for a moment and putting back on my legal hat, I'll briefly recap the recent developments in our Google litigation. In our case against Google in Northern California, Judge Alsup has consolidated the trial on the three patents at issue and scheduled it for May of 2023. He further ruled, even in advance of trial, that Google infringes one of the patents at issue. Meanwhile, we remain undefeated in Google's cases against Sonos, having obtained additional rulings of non-infringement in cases that Google filed in Canada and in the Netherlands, and having now invalidated two more Google US patents before the Patent Trial and Appeal Board. We, of course, will defend the new cases Google has filed at the ITC with equal rigor. And with that, I'd like to turn it over to questions.
spk03: Your first question comes from the line of Tom Forte of DA Davidson.
spk08: Great. Thanks. So first off, Eddie, congrats on being named permanent CFO. One question, one follow-up, and then I might get back in the queue for a couple more. So it looks like you're providing new disclosure on your dealer channel. So first off, thanks for the additional information. Second, how does your dealer channel compare to trust with your retail and DTC channels?
spk00: Sorry, Tom, what comparison did you ask for? I'm sorry, I didn't hear that one part of the question. It was a little mumbled.
spk08: Yeah, so new disclosure on the dealer channel. How does the dealer channel compare and contrast with your retail and DTC channels?
spk00: Well, as I mentioned, we get very high SP multiple product purchases in the installer channel, which is a great base for us. And we also get very good margins out of that channel. So on those bases, we love growing that channel. And as I said, we're going to be growing that channel again in 23 and expanding that channel in both EMEA and in APEC.
spk08: All right, there's a quick follow-up on that one. Can I also assume that there's less marketing dollars devoted to that channel? So your contribution margin is perhaps the highest of the three channels?
spk11: Yes, that's fair.
spk08: Great. All right, then for my other question, and I'll get back in the queue. All right, so another consumer electronics company recently launched a complementary line of hardware outside its historical focus, which leverages a strong brand and distribution strategy. which is something I think Sonos could do. For example, at a high level, how married are you to solely focus on sound? Would you consider video? And then same for connected home hardware beyond sound-related products.
spk04: Thanks for the question, Tom. We have a lot of opportunity remaining in audio. We know that people spend about $96 billion a year there. So we have a lot of opportunity there. to keep expanding in audio and take more and more of that share. And you can bet that's what we're focused on. And I do believe that our brand is strong and we have a lot of opportunity in other categories over time. But I also think that you need to be thoughtful in terms of how you move into those, how you do it for your own brand and build on your own brand strength and, and, you know, capabilities and all of those things. But certainly, you know, I believe the Sonos brand positions us to take more and more of that $96 billion in audio and even go beyond that in the longterm.
spk02: Thank you, Patrick. Thank you, Eddie. Thanks, Tom. One moment, please. Please stand by for your next question. Please stand by. The call will resume momentarily.
spk06: Your next question comes from the line of Matt Shearing of Steeple.
spk09: Yes, thanks. Good afternoon. A couple questions from me. First, on the gross margin guidance for the year, could you sort of walk us through, you know, how that looks in the December quarter and plays out through the year? You know, traditionally, I know, seasonally, the gross margin is down because of promotional marketing and that sort of thing. But then, of course, you've got this inventory issue. So how should we think about gross margins playing out through the year?
spk00: Well, as I said, we expect gross margin to be – basically flat year over year and within our target range of 45 to 47%. It's true that of course promotions do have an effect, but the inventory situation is not going to have an effect. We'll be able to work through the inventory we have without doing any extraordinary measures. And so that's just going to play out over time. Because we expected to have greater demand based on the first half of last year, we developed this backlog when demand subsided a bit. But we're going to be in a much better position by the end of the first quarter. And as I said, it's not going to have a gross margin effect. going on through the rest of the year. The big pluses for us on gross margin are going to be a reduction in these extraordinary supply chain costs that we've had, air freight, spot buys, et cetera. But the headwinds will be the FX and the fact, as you pointed out, that we'll be doing our usual promotions this year. So when you balance all that out, we expect to be basically flat year over year.
spk09: Got it. Thanks for that. In And then kind of same question on the OpEx side, you look like you've got some meaningful step ups in expenses, of course, the commissions being or bonuses being part of that. But could you tell us like where those buckets are in terms of the incremental costs? Is it mostly R&D and sales and marketing or or across the board.
spk04: Yeah. Hey, Matt, it's Patrick here. The focus has been making sure that we're investing in our product, which is our engineering and product groups and operations group to make sure that we can continue to scale and raise the bar in the existing categories and then expand into those four additional categories that I mentioned. And so that's really where we've focused the investment in those people. And, you know, we are definitely building for the longterm with those investments. So, you know, you will see us, as I mentioned, you know, we're slowing the pace of investment in fiscal 23 and you'll see those pay off those investments that we've made in our people in R and D pay off in the future.
spk09: Okay, just as a follow-up to that, could you tell me what the headcount of the company is and expectations as you get through the year?
spk04: We're just over 1,800 now. And so, you know, we'll be growing that slightly over the course of the year.
spk02: Okay, thanks very much.
spk03: Your next question comes from the line of John Babcock of Bank of America.
spk10: Hey, good afternoon, this evening. I guess just to start out, you know, broadly given the macro volatility, you know, and also, you know, your guidance, I just want to get a little bit more clarity here. I mean, it seems like your revenue range is relatively tight, but at the same time, the adjusted EBITDA range, you know, is pretty broad. So I just want to get your thinking around this guidance and the key drivers there.
spk04: Well, I think we've assumed that the trends remain stable, right, in terms of kind of where things are. So we're not economists. We're not going to guess on what happens in the macro, of course. And we've been encouraged by the stabilization we have seen across Q4 and obviously today are reporting that we got that right. And then on top of that, we layer in Our expectations based on the resiliency of our customer base and what we've seen across the last 17 years in terms of repurchase rates and then the new products that we have coming and how they factor in as well. And so we've put all of those into the mix in terms of thinking about the year ahead and how we're going to perform from a top line perspective. And then we factored in, as Eddie mentioned, hopefully the transparency helps in terms of understanding, you know, we'll be in that gross margin range, our typical 40, you know, 45 to 47 range for this year, flat year over year, based on what we can see right now in the give and take on component costs and some of the things that we won't have to incur. that we did this year. Obviously, product mix goes into that as well and factoring in some things on the new product fronts into all of that and then hashes out into the way that we're looking at the investments in the team, that bonus payout, FX all coming down, you know, ultimately to the bottom line in terms of where we are. So I don't know, Eddie, if you have anything you want to add.
spk00: Just in terms of the spread, for what it's worth, we actually started out last year with a narrower spread on revenue of $75 million. This year we went to 100 precisely because of the uncertainty. So I actually think that the EBITDA flow through to the adjusted EBITDA is actually in line with the fact that we're a little bit wider on the top line as well. So not really a deviation there, just given the uncertainty, we have a little bit bigger spread on both ends.
spk10: Okay, that's helpful. And then, you know, just given the broader environment, you talked a little bit about inventories, but just was wondering if you were able to provide any more color on, you know, where inventories are right now. You know, obviously from the data we've, you know, can kind of tell where inventories are in the quarter, but want to get a sense onto how that has trended so far in the quarter, and also if there's any detail by channel, for example, how much you guys are holding versus how much retailers are holding. Anything you could provide on that would be useful.
spk00: What I would say about that is that for the first time in three years, our retail channel is comfortably stocked for the holidays and for the promotions. We just haven't been able to do that over the last couple of years, and so we're very pleased to be able to do that this year. It's too early in the quarter to provide really any color on what the ultimate sell-through is going to be on all of that. But as I said, we're in a position to burn down a significant amount of the finished goods inventory that we have by the end of Q1, get into a much more normalized position. So we think the holiday season will rebalance where we are.
spk04: And then, John, just the other thing I'd add on there is, you know, we, you know, our product cycle as well, as do most of you on the call. You know, we're not like typical companies that are rushing to, you know, refresh or bring out a new season set of stuff. And so our products are long lived. And so, you know, we have time to sell through these products as well, you know. So it's something that we're watching closely. We never want to put too much cash into that, but obviously bouncing back from what we saw in the first half of last year and being in a position where we couldn't capture all of the sales that we would have liked, we feel like we're in a much better position for this holiday period.
spk10: Okay, gotcha. And then just last question before I turn over, just on the Sonos Ray, was wondering if you've seen any signs of that cannibalizing the sales for the Beam out of curiosity?
spk04: Yeah. Interesting question. No. And the home theater has been super interesting as a category because we've seen a lot of share gain with the introduction of Ray beam remains really strong. And so an arcs right there as well. Submini. So home theater is particularly strong right now. And it's been great to see both the reception to submini. And Ray really taking that top spot across UK, Germany, and the Nordics in the entry-level round. So, so far, no cannibalization. You know, as we think about taking more and more of that $96 billion in audio, I think it shows that having a good, better, best kind of range in these areas makes sense, and customers are responding to that.
spk02: Okay, great. Thank you.
spk03: Our next question comes from the line of Eric Woodring of Morgan Stanley.
spk05: Hey, guys. Thank you for taking the questions. Maybe, Patrick, I'll ask my first to you and my second to Eddie. You know, I think this slide that you show on the repeat purchase opportunity of $5 billion is extremely powerful. I'm just curious, have you been able to measure kind of how long on average it takes your multi-product households to ultimately get to four products? And then like the second part of that is if you haven't seen these single product households repeat purchase yet, you know, what are they looking for and or what do you need to do to get them to buy more product? And then I have a follow up. Thanks.
spk04: Yeah, no, I'm glad you picked up on that, Eric, because we've tried to provide a little more transparency around that as well. And it's something we're very focused in on. As I mentioned, we've been investing in our CDB. platform to actually understand this even better and give our DTC team the ability to go after customers in this way. And so we've really in terms of I don't know how long it takes, you know, as we go through it, like a specific answer for you. And like we've talked about in the past, it differs depending on where you are. But I will say. We've significantly increased the number of people that start with multiple products. Our DTC team has done a tremendous job this year putting together sets. So if you're watching the Sonos.com site, which I know many of you are, you'll see there's many more sets to get started with. And that's become a much bigger proportion of the sales that we're seeing. seeing through DTC. We've just ran as part of our early promo sets promotion, and we saw really good take up on that. And we know that people that are starting with more than one are even more apt to come back and purchase and do it more quickly. And so what we've also learned through all of this is engagement is so critically important. And so one of the things that we've been focusing on, and it's one of the reasons SVC and Sonos Radio are important investments, is that if we can get people using it and using it pretty regularly, coming out of the gate, we know that's as well correlated to people making a follow-on purchase and moving from single into multiple. And so we're really, I think, we're making progress and we've come a long way in terms of understanding some of those drivers and starting to put more focus into those and having kind of the systems and the teams in order to actually go after that. And so I'm excited about the opportunity that's there. That's why we felt it was important to quantify that a little bit, because I do think that's something that we're going to get better at in fiscal 23 and beyond.
spk00: And Eric, you know, one of the interesting things about that particular metric is it's just a snapshot in time, right? Because we're adding new households, some of whom will be single product households all the time. And so as some single product households move up the chain into multi-product households, others take their place in the queue. And so that's the flywheel dynamic we're trying to drive.
spk05: Yep, totally clear. That's really helpful, guys. Thanks. And then maybe, Eddie, my second question for you is, You know if we if we just look or if we just assume that revenue and fiscal 23 kind of on a quarterly basis grows in line with normal seasonality it would get you to about 1.5 billion of revenue obviously you're guiding to something higher than that, and so any dynamics, you can share around seasonality that might look different than past years. And or does this imply, you know that there's revenue that maybe you weren't able to capture in the last few years because of shortages. that was deferred or not deferred in the accounting sense, but just deferred to the future that you might be able to capture in fiscal 23. And that's it for me. Thanks, guys.
spk00: Well, I think it's very, very tough to to look back and think through a seasonality curve because we were so supply constrained over the last year. We couldn't promote it all. And so it's kind of distorted the way we see things. I can just tell you what the building blocks of our plan are. And we think that they're rock solid. As Patrick said, we took a very sober view of what the baseline should be, which is we took the last four months off. of run rate as the baseline. And that was, of course, a diminished level from the kind of revenues that we were seeing earlier. And then we looked at what our NPIs, our new product introductions were going to be for this year. We don't talk about a roadmap, but I'll just say that they're very exciting. And then we looked at the fact that we're in stock and we can promote and And then we also do a tops-down view where we look at what we expect new household and registration growth to be and do a calculation based on that. And when we did the bottoms-up and when we did the tops-down, they really coalesced right around the guidance plan that you're seeing from us. So we're not sure that looking back over last year's seasonal curve is really the right baseline. We think we took the right measurements.
spk02: Okay, I appreciate the call, guys. Thanks so much. Thanks, Eric.
spk03: Your next question comes from the line of Brent Bell of Jefferies.
spk07: Thanks, Patrick. Most economists are kind of predicting things get a little worse before they get better. So when you're assuming kind of the baseline of what we're seeing right now, I guess, why not bake in a little more conservatism based on what's happening across many of the different sectors? Can you give us your thoughts and your perspective on that?
spk04: You know, we're not economists, Brett. And, you know, I've been at this 25 years. And I think at this point, I'm not going to guess at where that economy goes, but I can look at like kind of where things are today and kind of what we've seen. And we, you know, we took into account that step down that happened in June, kind of what we've seen stabilize. And then we obviously take inputs from the channel and we think about the product roadmap and everything that's happening. But right now we feel it's most prudent to be able to plan. It's why we've got a little bit of a wider range, as Eddie mentioned, in terms of going through it. And we'll adjust if we need to as we go through this. But I certainly feel like it's prudent where we are today. And I think if the pandemic has taught us anything, it's that we need to be you know nimble as we go through this period and and we will so we'll be watching it very closely um you know we watch it daily because we get registrations and new household data um we're watching that very closely and if we if we need to adjust along the way we will but um we feel um like this is a good plan based on um what we've been seeing and and then as well of course the new products that we have planned uh and coming in the year um
spk00: We certainly have some humility around it. There's no question about that. But we also do see the data, and we did put some additional data into the investor deck this year, and I think I mentioned, which is we did show monthly registration trends for the fourth quarter. And we were very heartened by the fact that in July, we were up low single digits. In August, we were up low single digits. And actually, in September, we were up low double digits. So, you know, we just have to go on the information we've got. We didn't take a particular amount of joy in those numbers, but they did give us a little bit of confidence going into this year that things were, as we've been saying over and over again, really stabilized in the business.
spk04: And the one other thing, Brent, the one other factor that as we think through this period, and we've seen this from the market share data over the last four months, is we believe that given our brand position, given the products that we have right now in our portfolio and what we have planned on the product roadmap, we can be taking share over this period as well. And so we've seen that. We're going to plan to be able to do more of that. It's why we've been focused on building the brand we have, the portfolio we have. And, you know, certainly that's something I think that we expect to continue to do.
spk07: And just a quick follow-up on the direct-to-consumer channel. I know you mentioned it was down. You've been making some really good progress and understand some of the factors. But it feels like you've got a lot more runway to take that higher as a Sonos customer. Thank you for the sub as you installed. It just seems like there's an incredible opportunity to take that buyer. Can you talk through the initiatives? and what you're pushing there on the direct-to-consumer side.
spk04: Yeah, we're investing in really, you know, the systems and tools to understand our customers better and make sure that we can target on a more individualized basis as well and give, you know, each customer the right kind of offer based on the products that they have today, and then we know what will make their experience better. And so I would say that with that, you know, we've been – And we've been investing to have those systems, to have the team in place and be able to make these offers. And I think that will help us drive more growth in that channel for sure. And as you know, I mean, I expect that we should be able to over time. Obviously, we've got the macroeconomic uncertainty right now, but over time we should be. able to drive growth in all of these channels as we go through it. But I do think that the investments we've been making in our systems and tools and our team in DTC set us up for more success in that channel.
spk00: Yeah, pretty tough comps. Two years ago, we were up 80-something percent. I think last year we were up 47%. It did dip a little bit, but that's really because retail opened up so much more around the world. But as Patrick said, we have very high hopes for being able to continue to grow in DTC.
spk02: Thank you, gentlemen. Thanks, Brent.
spk03: For your next question, we will return to Tom Forte of DA Davidson.
spk08: Great, thanks. Three more relatively quick ones for me. So first one, how should we think about your ability to price locally to offset the impact of the strong U.S. dollar?
spk00: So just as a reminder, we did take a price in September of 2021. And we always want to be careful about not double dipping too aggressively. But we're going to, of course, look at price, especially given the FX headwinds. And so that's something we'll revisit after the holidays. But we have nothing to announce on that.
spk08: Great. And then you sort of touched on this in your prepared remarks, but I was hoping you could talk about a little more. So a competitor is reportedly laying off staff in its hardware unit. From your vantage point, how has the competitive landscape changed over the past year, and is it possible that more companies with diversified business models may scale back their hardware efforts given the current challenging macro environment?
spk04: Yeah, Tom, it's Patrick. I do think that, you know, there's been rumors, obviously, of the kind of money that and we know that there's been some companies that have been in this space and using hardware as a way to, you know, get into people's homes for decades. other reasons, right, other strategic purposes and other ideas they've had about potential services to layer on top that haven't panned out. And so I do think you will see more sanity, quite frankly, return to the hardware space in general. And I think the path that we've been on around sustainable, profitable growth is something that you see all companies scrambling now to be able to get to. So I like the fact we already have that discipline in our DNA. it's something we always have to keep working on. But it's why I believe that right now is an important time to continue to invest in R&D, continue to invest in product, and actually go after additional categories because we can do it from a place of discipline and we can come out of this stronger. As others are fearful, we can use it to get stronger and start to enter new categories as well and take more of that opportunity. And so I do see this period as one of opportunity for Sonos and setting us up for even more growth in 24 and 25. Excellent.
spk08: All right. So last question, I promise. I think this was important though, because I think some investors misunderstand the relationship between maybe new housing starts and your sales. So how should investors think about the sales of your products when consumers move versus when they remodel their homes because they're unable to move?
spk00: I'd say that you've captured the yin and yang of it, right? The housing starts and movement for housing sales is down just at the moment. But at the same time, remodeling is up. And so when you talk to our IS channel, which really handles a lot of that sort of thing, you find that they're very encouraged by what they're seeing in the remodel market. They have a healthy backlog of orders. And so notwithstanding the temporary slowdown in housing starts and in the housing market itself, because of the balance in that channel, we think we're in good shape.
spk04: Yeah, and certainly all of those new homeowners from the last couple of years haven't yet outfitted their house with their sound systems and all of those things. And this is the perfect way to really in an attainable kind of way be able to go out and make your home an even better place, right? Especially if there's pressures in other areas and as people maybe reduce travel and those kinds of things after the swing back, then, you know, investing in Sonos to make your house a little better is a pretty attainable thing, given the price points that we have.
spk02: Great.
spk11: Thanks again, Patrick. Thanks, Tom.
spk03: At this time, there are no further questions.
spk04: Great. Thanks, Paula. Appreciate it. And thanks to everybody for joining the call today. We look forward to talking to you again in February.
spk11: Take care.
spk03: Thank you for your participation in today's conference. This does conclude today's event. You may now disconnect. We are clear from the call.
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