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spk05: Please stand by. We're about to begin. Good afternoon, ladies and gentlemen, and welcome to the SS&C Technologies Q3 2023 Earnings Conference Call. At this time, all participants are in a listen-only mode, and please be advised that this call is being recorded. After the speaker's prepared remarks, there will be a question and answer session. If you would like to ask a question during this time, simply press star 1 on your telephone keypad, and if you do find that your question has been addressed, You can withdraw your question by pressing star one again. And we do ask that you please limit yourself to one question and one follow-up question. Now, at this time, I would like to turn the call over to Ms. Justine Stone, head of investor relations. Please go ahead, ma'am.
spk00: Welcome, and thank you for joining us for our Q3 2023 earnings call. I'm Justine Stone, investor relations for SSMC Technologies. With me today is Bill Stone, Chairman and Chief Executive Officer, Rahul Kanwar, President and Chief Operating Officer, and Brian Schell, our Chief Financial Officer. Before we get started, we need to review the Safe Harbor Statement. Please note that various remarks we make today about future expectations, plans, and prospects, including the financial outlook we provide, constitute forward-looking statements for the purposes of the Safe Harbor provision under the Private Security Litigation Reform Act of 1995. Actual results may differ materially from those indicated by these forward-looking statements as a result of various important factors, including those discussed in the risk factors section of our most recent annual report on Form 10-K, which is on file with the SEC and can also be accessed on our website. These forward-looking statements represent our expectations only as of today, October 26, 2023. While a company may elect to update these forward-looking statements, It specifically disclaims any obligation to do so. During today's call, we will be referring to certain non-GAAP financial measures. A reconciliation of these non-GAAP financial measures to comparable GAAP financial measures is included in today's earnings release, which is located in the investor relations section of our website at www.ssctech.com. I will now turn the call over to Bill.
spk06: Thanks Justine and thanks everyone for joining. Let's all welcome Brian to his first SS&C earnings call. He's been with us for two months and has found his bearings. We're excited about his ideas and intellect he brings to the organization and I encourage all of you to get to know him. Results for the third quarter are record adjusted revenue of $1,366.7 million, up 3.4% and adjusted diluted earnings per share of $1.17. We also achieved our second highest adjusted consolidated EBITDA in our history at $533.9 million. Our EBITDA margin was 39.1%, a 230 basis point increase from Q2-23. Our third quarter adjusted organic revenue was up 2.3%, driven by strength in our alternatives, particularly private markets, interlinks, retirement, and Blue Prism. Our recurring revenue growth, which omits the licensed and professional service revenue streams, was up over 5%, which we think is an indicator of our underlying business's strength. Financial services retention rate for Q3 2023 was 97.3%, the highest level in SS&C history. SS&C generated cash from operating activities of $826.7 million for the nine months ended September 30, up 8.1% over the same period last year. In Q3 2023, we bought back 1.7 million shares for 96.9 million at an average price of $55.82. We also raised our common stock quarterly dividend 20% to 24 cents per share, delivering 156.6 million in total cash return to shareholders in the quarter and 501.9 million year to date. SS&C paid down 54.7 million in debt in Q3 2023, bringing our net leverage ratio to 3.18 times consolidated EBITDA, attributable to SS&C. In the near term, we believe SS&C's common stock is undervalued, and we expect to maintain a higher level of stock repurchases versus debt paydown. We've made a lot of progress within the firm-wide Blue Prism digital worker deployment. We have a 2,000 full-time equivalent headcount savings year-to-date, which is 7% of our January 1, 2023 employee base. Conservatively, at $50,000 per FTE, this is $100 million in run rate savings. So far, the biggest successes have been within our large outsourcing businesses, GIDS, and alternative fund services. One example is a GIDS client asked us to run a campaign to contact over 20,000 customers to clear their small cash balances. We programmed 25 Blue Prism digital workers to perform the follow-on processing. saving about $140,000 on contractors that would have been required to process the responses manually. Within alternatives, operational functions such as manual statement downloads, reconciliation and break investigation and resolution, investor statement and contract notes, and loan closing and compliance have benefited from digital workers. We believe we have just begun to reap the benefits from this initiative. I'll now turn the call over to Rahul to discuss the quarter in more detail.
spk07: Thanks, Bill. Our core businesses continue to grow nicely with alternatives, interlinks, and retirement accelerating from last quarter. Our alternatives business grew 8.4% in the quarter, boosted by the strength of our private markets business. We signed a very significant private credit client in Q3 and see opportunities to sustain and accelerate growth for the foreseeable future. Intralinks also accelerated in the quarter, growing over 10%, despite M&A deal volume remaining low. The growth can be attributed to increase in contract values, longer due diligence timelines, and more large deals won. We've released new tools to help us drive these large deals and contract values. DocuAI uses generative artificial intelligence to proactively deliver document summaries, suggested document classification, document translation, and identify potential risks. Interlink Deal Vault, a cloud-based storage solution designed for streamlined access to archives and efficient deal data management, recently launched and has attracted interest from corporate clients. In Q3, the largest new Black Diamond sale to date was closed. This client chose the Black Diamond platform to power their newly launched wealth management business created through the acquisition of multiple RIAs and broker-dealers. We continue to invest in R&D and support our customers. We've won four awards from Waters Technology, including Best Buy-Side Order Management System, Best Execution Management System, Best Portfolio Management System, and Best Accounting Provider. SS&C Blue Prism was also recognized by Gartner as a leader in the 2023 Magic Quadrant for robotic process automation for the fifth year in a row. We believe these recognitions are indicative of our market-centric approach to R&D. I'll join Bill and the rest of our management team in welcoming Brian to SS&C, and now turn the call over to him to run through the financials.
spk12: Thanks, Roland. Thank you, Bill, for those kind remarks. I'd like to start by saying I'm excited to be part of the SS&C leadership team and looking forward to help build on the strength of SS&C today with the ultimate goal of delivering long-term shareholder value. As noted in our press release, our Q3 2023 GAAP results reflect revenues of $1,365.9 million, net income of $156 million, and diluted earnings per share of 61 cents. And as Bill noted earlier in the call, our adjusted revenues were $1,366.7 million, up 3.4%, adjusted operating income increased 6.4%, and adjusted diluted EPS was $1.17, a 1.7% increase over Q3 2022. Adjusted revenue increased $44.7 million, or 3.4%, over Q3 2022. Our acquisitions contributed $2.4 million, or approximately 20 basis points. Foreign exchange had a favorable impact of $13.2 million, or 1%. As a result, adjusted organic revenue growth and a constant currency basis was 2.3%. Adjusted operating income for the third quarter of 2023 was $517.4 million, an increase of $31.3 million, or 6.4% in third quarter of 2022. Adjusted operating margins were 37.9% in the third quarter of 2023, as compared to 36.8% in the third quarter of 2022. The 110 basis point margin expansion reflects the positive impact of both revenue growth and disciplined expense management. While our cost structure has been impacted by general inflation, higher personnel costs, and increased professional fees compared to 2022, our core expenses only increased 30 basis points or $2.6 million excluding acquisitions and on a constant currency basis. Acquisitions added $2 million in expenses and foreign currency increased costs by $8.4 million. And note that our expenses calculated on a similar basis is down $28.6 million or 3.3% sequentially. Adjusted Consolidated EBITDA attributable to SS&C defined in Note 3 in the earnings release was $533.9 million or 39.1% of adjusted revenue, an increase of $32.2 million or 6.4% from Q3 last year. The 39.1% EBITDA margin reflects both a sequential and year-over-year improvement of 230 and 110 basis points respectively. Net interest expense for the third quarter of 23 was $117.3 million, an increase of $35.1 million from Q3 22. The Q323 net interest expense excludes $3.4 million of non-cash amortized financing costs in OID. The average interest rate in the quarter for the amended credit facility, including the senior notes, was 6.87% compared to 4.55% in the third quarter of 22. Adjusted net income, as defined in Note 4 in the earnings release, was $295.9 million, and adjusted diluted EPS was $1.17. The effective tax rate used for adjusted net income was 26%. Share repurchases of 1.7 million drove the diluted share count down to 253.9 million from 255 million in Q2. SS&C ended the third quarter with $447.6 million in cash and cash equivalents and 6.9 billion in gross debt. SS&C's net debt As defined in our credit agreement, which excludes cash and cash equivalents of $106.1 million held at Domani Rx LLC was $6.6 billion as of September 30th. Our LTM consolidated EBITDA used for covenant compliance was $2,063.8 million as of September 2023. Based on net debt of approximately $6.6 billion, our total leverage ratio was 3.18 times Our secured leverage ratio was 2.21 times as of September 30th. As we look forward to the fourth quarter and establishing our guidance, note that we will continue to focus on client service and assume that our retention rates will continue to be in the range of our most recent results. We will continue to manage our expenses with a cost discipline approach by controlling and aligning variable expenses to ensure efficiency, increasing productivity to improve our operating margins to leverage our scale, and effectively investing in the business, in marketing, sales, and R&D, to take advantage of future growth opportunities. Specifically, we have assumed adjusted organic growth for Q4 in the range of 1.8% to 4.8%, resulting in adjusted organic growth for the year in the range of 2.1% to 2.9%. FX rates will be at current levels, interest rates to remain flat through the end of the year compared to the ending rate in the third quarter, gap tax rate of approximately 26% on an adjusted basis, which is unchanged from prior guidance, capital expenditures to remain at 3.9 to 4.1% of revenues, which is unchanged from prior guidance, and a more weighted emphasis to share repurchases, similar to what we did in Q3. For the fourth quarter of 2023, we expect revenue to be in the range of $1 billion $370 million to $1,410 million. Adjusted net income in the range of $305 million to $327 million. Interest expense excluding amortization of deferred financing costs and original issue discount in the range of $116 to $119 million. Diluted shares in the range of $252 million to $254 million. and adjusted diluted EPS in the range of $1.21 to $1.29. For the full year 2023, we expect revenue to be in the range of $5,463.5 million to $5,503.5 million. Adjusted net income in the range of $1,159.9 million to $1,181.9 million. diluted shares in the range of $254.5 million to $255 million, adjusted diluted EPS in the range of $4.55 to $4.64, and cash from operating activities to be in the range of $1,180,000,000 to $1,230,000,000. Now, I'd like to turn it back over to Bill for final comments. Thanks, Brian.
spk06: Earlier this week, we hosted nearly 1,000 clients and prospects at our SS&C Deliver conference in Austin, Texas. Delivering the Future was the theme of the conference, with a big emphasis on the power of AI and robotics process automation. We showcased over 40 solutions across the key market segments we serve, and initial feedback has been positive. I'll now open it up for questions.
spk05: Thank you, Mr. Stone. Ladies and gentlemen, at this time, just a reminder, any questions, please press star 1. And also, please limit yourself to one question and one follow-up question. And we'll pause for just a moment.
spk09: We'll go first this afternoon to Dan Perlin at RBC Capital Markets.
spk03: Thanks. Good evening. I just had a question on the, you know, the revenue retention rates. As we kind of went back and looked at them, I mean, I know it's a modest uptick. It's actually pretty reasonable, but it looks like to be maybe the highest level we've certainly seen back to 2019, maybe ever, quite frankly. So can you just talk about some of the metrics that are driving that and how that might play into your thinking as we go into next year around organic growth? Thanks.
spk06: Let's follow up. You know, Dan, I think the retention rates really reflects to the concentration we put on customer service and making sure that we run these customer satisfaction calls every month, and we keep track of them, and we're really putting a tremendous amount of emphasis. And we also believe that the ability for us to cross-sell and up-sell into our current client base is much stronger than we may have looked at it before. I think the renewed emphasis on that and our customer relationship management programs is starting to pay off.
spk03: You know, on that same vein, Bill, could you talk a little bit about the deal pipeline and conversion cycles you're seeing? I know Rahul called out specifically, you know, wins within private markets, which has obviously been very strong. And then obviously with Black Diamond, I'm just wondering how things are kind of setting up, how those conversations are going today. And are you feeling better about conversion cycles as we sit here now or, you know, pretty much the same as maybe you had, I don't know, six, nine months ago? Thank you.
spk06: Yeah, I would say that, you know, I think our pipeline in our fund administration businesses is over $400 million. You know, so that's a lot of revenue. Now, you've got to close it, right? And then you've got to get them live. And so it's not just a walk in the park, but But it does indicate, you know, kind of the lead we have in a number of our areas. Interlinks is seeing ticks up in their lead generation and our ability to close on additional M&A that's happened in that marketplace. And I think, you know, the private markets looks like it's going to remain strong through the end of the year. And we have, you know, we were a little light on license revenue, but, you know, 606 and renewals is always a, you know, kind of a crapshoot. And I think that, you know, Q3 was particularly soft, but that ought to rebound a little bit in Q4 and also in 24.
spk09: That's great. Thank you, Bill. Thank you. We'll go next now to Peter Heckman at D.A. Davidson.
spk13: Good afternoon, everyone. I wanted to follow up on a couple pieces. Now, you noted that a little bit light on software revenue. I assume that was primarily the legacy software businesses. And just trying to clarify if there was a particularly tough comparison there. And, you know, I know you don't do it in your filings, but if you could quantify roughly the amount of software license revenue in the quarter, that would be helpful.
spk07: You know, I think the difference in what we expected versus where we ended up from a software license revenue was in the order of magnitude of about $20 to $25 million in the quarter.
spk09: Okay.
spk13: But it does appear that it was concentrated within the legacy software businesses.
spk07: That's right. That's right. Primarily institutional and investment management business and some impact in Advent as well.
spk13: Okay. Okay. And then just on the retirement side, you know, 15% up in the quarter, sequential acceleration. I'm sorry if I missed it, but does that reflect the go-live of some of the large clients in the conversion pipeline?
spk02: Yeah, it does. You know, we're continuing to make progress.
spk07: As you know, we did win, you know, a few large deals. I want to say about 18 to 24 months ago that we've been working hard on implementing and And what we are right now is we have one of them fully live and another one scheduled to go live in early 2024. And you're starting to see, you know, really the revenue benefit of that happening.
spk09: Great. Thank you. Thank you. We'll go next now to Andrew Schmidt at Citi.
spk11: Hey, guys. Thanks for taking my questions. And welcome, Brian. Brian, maybe I could put you on the spot for a second. I know it's a little bit early, but talk about just initial observations and maybe some early priorities you have as you hit the ground here. That'd be helpful. Thanks a lot.
spk12: Yeah, no, thanks for the question. And I would say, you know, the priorities that we have are, you know, continuing to try and build on the momentum here, as I said in my opening comments. I think that one of the things the finance group and our leadership is looking to do is continue to enhance some of the tools that the leaders of the front lines are actually using with respect to the contracts to help make better decisions, more timely decisions, what they're looking at around pricing, what they're looking around implementing investment and expenses to drive future revenue growth, I think has been important. I think the team has always been focused on looking at expenses and trying to make sure that the expense level and spend, variable and fixed, you know, adjusts in accordance with, I'll call it revenue outlook, so that, you know, revenue growth is obviously very important, but so is making sure that we have an appropriate margin that we're bringing to our shareholders. So, I would say continuation along those lines. I think we'll continue to try and drive some incremental metrics to give increasing visibility to, again, to continue to help understand what's driving the business and the strength that we see in it that sometimes may be masked by the aggregate numbers and some of those trends. And we'll continue to try and highlight those. And lastly, I would say on the capital allocation piece, again, putting that in perspective of how we view and how we're going to maybe be a little bit more proactive around what we're doing with respect to that cash flow. I think we've indicated, like I said, a more heavier lien and allocation towards share buyback. And can you be transparent about where we think we're going to put the capital to work?
spk11: Got it. Appreciate that, Brian. Very helpful. And then if we could pick up on the margin comment, you know, the implied fourth quarter margin You know, pretty good progress there. It looks like it's, if my math is right, up at least 200 bps year over year. You know, as we look ahead, you talk about an opportunity for maybe above-trend margin expansion, just given all the opportunities you have in front of you, whether it's digital workers, cost efficiency, obviously, you know, some top-line scale, hopefully. Anything around that would be helpful. Thanks a lot.
spk06: Yeah, Eric, I think that, as we've said on a number of these calls, that, you know, driving our margins up is, we don't find to be particularly difficult. You know, we have great clients, we have great people, and we continually look at productivity enhancements. And, you know, Blue Prism has been a great addition to that. You know, not only in, you know, us deploying you know, 1,700 or 1,600 digital workers, and, you know, by the end of this year, and then also having also allowed us to grow and not add FTEs into our workforce. So, you know, we're pretty excited about that opportunity, and even as a business itself, you know, we have some talented people running that business, and they have driven margins, you know, from a little bit negative when we acquired them in the second quarter of, of 22 to probably going to end the fourth quarter at above 30% margins at Blue Prism, which is kind of a hallmark of SS&C is that, you know, we manage our businesses. We drive high EBITDA. We pay down debt quickly. We're buying back stock. You know, we're pretty bullish. You know, Wall Street's not particularly bullish, but we're pretty bullish.
spk09: Got it. Thank you very much, Bill. Thank you. The next now to Alex Cram at UBS.
spk10: Yes. Hey, good evening, everyone. Just wanted to go and look at the fourth quarter organic growth guidance. If my memory serves me right, I think last quarter the cadence that was implied was something more in the mid-single digits for the fourth quarter. So, little bit of a, I guess, down draft in your expectation here by a point and a half or so. So can you just maybe help us understand what has changed in the last three months relative to prior expectations and what the swing factors could be still into year end?
spk06: Yeah, Alex, I think primarily the swings are, there's a lot of stuff going on in the world, right? And just like the the licensed businesses get get you know people get skittish about about major capital uh allocations and so that was a little soft in in q3 and we're hoping it rebounds in q4 but we're not trying to to stick our neck out on on on license revenue uh you know like we said at beginning you know our recurring revenue growth in the third quarter you know was over five percent up so you know that's primarily all of our fund administration businesses and and uh and other recurring revenue businesses. And so, you know, we got maybe a little conservative here in Q4, but, you know, we're trying to give you our best guess, and then we're trying to go out and continue to build the business.
spk10: Fair enough. And then maybe just more specifically, I don't think the GITS business has come up, but obviously that's a very sizable business for you and an area of pain in the last few years, but seems to really be stable here in this 3% or so range. You feel pretty good about the outlook there and continue in this kind of environment at that range, or is there still the ability to maybe even accelerate that into maybe something more than mid-single digits, or is that business just too mature and maybe the end markets are too tough that you're happy with what you're seeing?
spk07: You know, I think that, one, we're happy with the progress, right? At the same time, we do believe there's more opportunity. You know, if you kind of think about the end markets, the end markets include wealth managers in Europe, wealth managers in Australia. We're selling a comprehensive array of services and software. And as we think through our pipeline, you know, that gives business has some of the biggest deals that we have as a company. So we're, I think, reasonably optimistic that we can, you know, accelerate the growth rate from where we are currently.
spk06: And I would just add a little bit, Alex, that, you know, we're a technology company, right? So we need to make these products better, you know, and we compete against big, gigantic financial institutions, you know, that you guys are very familiar with. And, you know, we think our ability to out-innovate, our ability to deliver more product, our ability to have more intuitive systems is one of our greatest strengths. And But some of my kids, as you're well aware, is in a pretty mature business. But at the same time, if we can continue to innovate, then when we go up against our competitors, there's really, they don't have a chance. You know, and I think that's our real opportunity. And that's why we've stuck with the knitting. And that's what we're doing, you know, both in GIDS. That's what we're going to do with Domani RX. That's what we're doing across everything we're doing. That's why we remain reasonably bullish.
spk09: Fair enough. Thanks, guys. Thank you. We'll go next now to Ella Smith at J.P. Morgan.
spk01: Hi, this is Ella Smith on for Alexei Gogola from J.P. Morgan. So my first question is for you, Bill, surrounding M&A. Are you seeing anything for sale in the market? And if you were to pursue a token acquisition in the next six to 12 months, what products or businesses do you think could enhance or complement SS&C's existing offerings?
spk06: Well, you know, we're constantly in the market marketplace and it all depends on, you know, what's for sale at what price and, and, you know, can we, can we, can we sell our stuff to their, to their client base? And can we take what we buy and sell it into our client base? So I would imagine, you know, just like Iris that we did here a couple of months ago, and we have a few other small tuck-ins that we'll probably, probably do we we really like the australian market we we really like the canadian market as well as as well as the u.s market and there's some things that we like in the uk that that we think are pretty interesting so i you know i think we might deploy 100 million dollars in the next three to six months on acquisitions but we don't have anything right now that we would be be closing on in in that range so you know we like m a we think we're good at it we think we can drive margins and give the people a good place to work. But you've got to get them at the right price, and you've got to be disciplined about it. And so that's how we operate.
spk01: Great. Thank you very much, Bill. And I think this next question will be for Rahul or whoever wants to take it. But you've alluded to this, but retirement did quite well in the third quarter, growing 15%, much higher than in the first and second quarters. I was hoping you could speak more to what's driving the growth there.
spk07: I think it's primarily, you know, we've been working on a number of large deals and bringing them live. And as they come live, we see our revenue tick up. So that's, there was some backlog on that revenue that kind of showed up in the quarter, which we were happy to see. And we do think that we have some more opportunity to have, you know, these kinds of step changes in 2024 as well.
spk01: Great. Thank you all so much.
spk05: Thank you, and just a quick reminder, ladies and gentlemen, to start wonderful questions today. We go next now to James Fawcett at Morgan Stanley.
spk08: Thank you very much. Just a quick question on EZ. It was great to see the press release on EZ Eclipse earlier today. Any sense as to how the new client figure of 60 compares to last year that you can share with us, or maybe what a more normalized hedge fund formation market might look like, just trying to get a sense on what growth trajectory and potential is for as, especially on as Eclipse.
spk07: You know, I think there's kind of, you know, it's just kind of a little bit, two things going on in that business. But I think as it relates to Eclipse, the number of new clients we have this year is, you know, maybe one and a half times what we had in kind of a similar period last year. So we are accelerating. We're seeing kind of a lot of acceptance, and it's not just new hedge funds, right? It also is we continue to add fixed income workflows, derivative workflows, other operational workflows, and so the kinds of organizations that this kind of suite of software and services, whether that's EZ or Eclipse, appeal to, you know, they keep getting bigger. So our markets are expanding, and, you know, our sales progress is we're making progress there. There is a little bit of an impact of the kind of market volatility and equity volumes and things like that, which shows up in the numbers, but underlying that sales performance is very strong.
spk08: Got it, got it. And then, you know, I think in the last couple of years, pricing has been an issue across the industry. How should we think about, like, what the contribution of price has been to the growth this year, or at least your outlook for this year? And And how should we anticipate that as a contributor for next year?
spk12: Yeah, so as we look at this and we kind of factor this in, and this, again, this is kind of a mix relative to the flows, inflows and outflows. I think we've kind of talked about the, I'll call it the $130 to $150 million range. Again, sometimes it's hard to disaggregate to a single factor and that kind of, kind of builds over time, right, through, you know, and that could, I'll call it, accelerate into 4Q to have incrementally more versus the third quarter. So we're seeing, you know, nice price increases. We're building in more and more contracts, and a lot of them already have this in here for TPI adjustments or automatic adjustments, so they kick in. So We're seeing adoption. We're seeing it going in place. It's not an insignificant contributor to incremental revenue growth. So I would expect to see more of that on a go forward basis.
spk07: Yeah. And maybe I just add on the back of that, you know, we're still what you're seeing in price. The numbers Brian just talked about really still only represents, you know, in a given year, maybe a third to half of our client base. Right, so as we get more automatic on these escalators and there's still conversations that we need to have in 24, we do expect that it'll continue to help. Sure.
spk06: Sure, sure, that makes sense. And James, we also will continue to innovate. It allows our clients, when we do raise prices, to feel good about what we're spending their money on, right? So if you look at our R&D spend, it goes up every quarter, it goes up every year, that this year we'll spend close to $500 million. And that's besides spending like $1.7 billion on Blue Prism or what we spend on IRIS or what we spend on other things. That gives our clients a more robust offering across all the different segments we serve.
spk08: Yep. Got it. Appreciate that. Thank you, guys.
spk09: We'll go next now to Sarinder Thind at Jefferies. Thank you.
spk04: Bill, just one big picture question here is in terms of how are you thinking about just automation technologies in general, such as RPA here and maybe the grander scheme of productivity enhancements? And I guess what I'm getting at is that obviously there's a lot of hype around generative AI. So is there, you know, complementary stuff here? Is there competition here between the newer technologies or different technologies? How should we think about the market opportunity?
spk06: Well, I think the whole key to this kind of a business is how efficient can you be, right? There's not glamour here, right? You know, you need to be in balance, right? If you need to be in balance and, you know, some of our customers do millions of trades a day, right? What they want us to do is make sure we process them, balance them, get you ready to trade the next day, right? And so that's a big part of what we do. And that's a big part of how we're using the new technologies to allow us to spot problems before it becomes a crisis and to be able to always be there for our clients. And, you know, like when COVID hit and things like that, we had all kinds of clients coming to us, right? Because we stood up, we kept processing all through that stuff. And people learned that, wow, they don't really have failover. They don't really have the infrastructure that we have and what we've spent. to have it. And so I think some of those kinds of things are what these new technologies are allowing you to do somewhat easier, somewhat faster. But then you've got to be careful that, you know, you have to still be in balance. You have to still be able to reconcile. You have to still be able to understand what that means, right? The humans have to be in charge. Otherwise, you start looking at this technology and decide it's always right. And it's not always right. So it's important to have the right controls, the right processes, the right procedures as you add sophisticated technology that, you know, artificial intelligence stuff and stuff like that that can, you know, sometimes be a little bit too artificial. So, you know, I think it's important for us to stay awake and put in the proper processes and controls to make sure that our customers are served well.
spk04: That's helpful. And then just kind of turning to the healthcare business here, just as we kind of look over the next year in Damani Rx and the investments that you've made, just any kind of an update there in terms of progress, how we should be thinking about the cadence, and then obviously just in terms of just understanding near-term dynamics on it, it looks like the healthcare business has started to stabilize with what you know, in its current format. So just any color there, please.
spk06: Well, I think it is stabilizing. I think we've done a good job. We have really improved our relationships with our clients. We have some big opportunities, even outside of Damani Rx, and we have huge opportunities with Damani Rx. You know, we're on schedule to put, you know, upwards tens of millions of lives on Damani RX in the first quarter of 24, you know, and we're poised to do that. So, you know, we're optimistic and we think healthcare is an excellent segment to be in with a lot of opportunity and similar aging technology where our innovation capabilities and technology capabilities will be very well received.
spk04: Got it. And then just in terms of, as you think about the investments you've made, like, does healthcare operate relatively independently of everybody else within the organization? Or how should we think about that business in terms of, you know, the, what I would call the amount of investment that's going on there and your ability to kind of leverage internal resources?
spk06: Well, you know, again, remember most of these healthcare organizations also have insurance backgrounds in them. And so, you know, a big singularity client is that at the CVS and Cigna, and we're also pitching other big healthcare and insurance organizations like Anthem. And so, you know, we think that, you know, the health and wealth process is also pretty important. And, you know, as you have aging population, you know, all of us that are working, you know, might have a relative or someone that that gets ill or something and you need to be able to take care of them and really understanding the provider networks and being able to add value to all of our clients across all of our segments. I think it's a symbiotic and that's something that we've stayed with and we've made the investment. Yep, we took a couple of whacks on the chin, but hey, you don't get anywhere unless you As one of our great clients said to me once was, you've got to have perseverance to get through these large system developments.
spk07: And there's, you know, just to add to kind of the second part of that, there is a fair amount of overlap internally on the compute that we're using and the data centers and operational processes. So the businesses are helping each other.
spk09: Got it. Okay. That's it for me. Thank you. Thank you. We'll take a follow-up question now from Peter Heckman at DA Davidson.
spk13: Thanks. I apologize if I missed it. Did you provide an updated target date for the first big conversion on Damani?
spk06: Yeah, we're going to convert. We have a big drug discount card business that we're going to convert beginning in the first quarter of 24.
spk09: And that's tens of millions of lives.
spk13: Okay. Okay. And then just to regard some of the carryover investments from DST. Can you just remind us what's left in the unconsolidated affiliates and as well some of the investments? I think I would have expected that investment number to be falling a little bit and moving into the cash column, but still have a number of fairly illiquid investments in that category.
spk12: Yeah, there is definitely, there's still more there. I would say the most illiquid is a lot of real estate that we are continuing to market and take a look at. That's a tough market right now, particularly in some of the properties with respect to office buildings located in downtown centers. There's still some investments that are actually yielding positive results, but we're not pulling those into earnings on an active basis, even though it is a positive number. So I would say there's still a bit of balance sheet hang that we are doing a reasonably good job of keeping cash flow neutral. But, you know, is it quite covering everything that's out there you know maybe not but it's getting close so we are winding it down those real estate assets are probably going to take some time uh that are still sitting out there okay i appreciate it thank you and gentlemen it appears we have no further questions this afternoon mr stone i'd like to turn things back to you sir for any closing comments well again we appreciate all of you being on we appreciate the questions we got and we appreciate uh
spk06: where we stand, and we look forward to talking to you after the end of the year. Thanks.
spk05: Thank you, Mr. Stone. Ladies and gentlemen, that will conclude the SS&C Technologies Q3 2023 earnings call. Again, we'd like to thank you all so much for joining us and wish you all a great day. Goodbye.
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