4/20/2023

speaker
Operator

Welcome to the S&T Bancorp first quarter 2023 conference call. After the management's remarks, there will be a question and answer session. Now I'd like to turn the call over to Chief Financial Officer Mark Kochvar. Please go ahead, sir.

speaker
Mark Kochvar

All right, thank you. Good afternoon, and thank you for participating in today's conference call. You can follow along with the slide portion of the presentation by clicking on the page events button on the screen. Before beginning the presentation, I want to take time to refer you to our statement about forward-looking statements and risk factors, which is on page two. This statement provides the cautionary language required by the Securities and Exchange Commission for forward-looking statements that may be included in this presentation. A copy of the first quarter 2023 earnings release, as well as this earnings supplement slide deck, can be obtained by clicking on the materials button in the lower right section of your screen. This should open a panel on the right where you can download these items. You can also obtain a copy of these materials by visiting our investor relations website at stbankcorp.com. With me today are Chris McCommish, S&T's CEO, and Dave Antolik, S&T's President. I'd like to now turn the call over to Chris.

speaker
Chris McCommish

Thank you, Mark, and good afternoon, everybody. I will begin my remarks on page three. Thank you all for being on the call with us today. I certainly appreciate the analysts being here with us, and we look forward to your questions. I will mention on the front end that our remarks today may be a little longer than in previous quarters. In light of all that has occurred in our industry since early to mid-March, we wanted to take additional opportunity to provide some more information to you in our presentation around our deposit franchise. as well as our commercial real estate exposure. Our goal is to provide increased clarity and transparency around our financial performance. You know, it goes without saying that the quarter was a very active one for us here at S&T, not only from all that transpired since March the 10th, but for us, the work that we undertook as a leadership team at the end of February through early March with our employees. As you may recall, we spent the last 12 to 18 months focusing on our vision for the future in the next chapter of S&T's performance, defining our people-forward purpose, clarifying the customer and employee values that guide how we run the company, and emphasizing the financial performance drivers that will deliver long-term, sustainable financial results for our shareholders. We define this work as our shared future, shared between our Employees are customers, communities, and shareholders. Within that shared future, we spent a lot of time focused on our financial drivers, and in our discussions with our team, they center around four things. One, the health of our deposit franchise, asset quality, enhancing our already strong core profitability, and underpinned in all that we do, employee talent, and engagement. The strategic focus and tactical execution center around these drivers, underpinned by our values and built by over 1,200 employees. To ensure effective communication and engagement around our people, forward purpose, values, and these drivers of performance, we actually spent 12 days at the end of February through March the 9th face-to-face with all 1,200 of our employees in 12 different sessions. It couldn't have been timelier because no sooner did we finish this work, but the events of March the 10th began. It provided a rallying cry for our team and our people forward focus on customers, all centered around ensuring confidence, stability, safety, and soundness in the eyes of our employees as well as our customers. We believe as leaders our responsibility is not only to ensure our employees know what to do, but as probably more critically, that we help our employees understand the why. The last four weeks since March the 10th have provided the perfect why behind our focus around our deposit franchise and the other drivers of our performance. Speaking of performance, turning to page Three, you can see a summary here that Mark and Dave will dive into in more detail. But for the quarter, we had earnings of $1.02. That's the second quarter in a row with earnings over $1, net income of just under $40 million. Return metrics is defined here as solid. We could also throw the word strong in there with an ROTC of 1961 and a PPNR of 2.23%. Expenses remained well controlled with an efficiency ratio of right at around 50%. NIM down one basis point to 432, and the benefit of a net recovery leading to a recovery of 29 basis points, where we'll spend more time on later. Turning to page four, we did show loan growth of just under 4% for the quarter, driven primarily in our consumer book. with over $65 million of consumer loan growth. I will say that we feel very good about the level of our pipelines within our commercial business. They're the highest we've seen in a number of months and are representative of the growth and the commitment that we've made to that segment, including the attraction of talent into the company. On the deposit side, deposits ended at just right at $7.2 billion. There was a decrease. of $67 million in the quarter, but the declines occurred early in the quarter in January and then actually showed increases as the quarter went on. We think that that was very important in light of all the external environments and the environment, and the details are actually on page five here. This is a newer slide that we provided to you all to give you an idea of what happened within the quarter. To the deposit side of our balance sheet, again, we do want to emphasize this well-diversified deposit base of almost 230,000 customers, 60-40 mix between personal deposits and business, very granular in nature. You see the uninsured numbers there. Within that uninsured number is about 300, a little over $300 million of collateralized municipal deposits. The trends, as you can see, the green line represents the events that occurred in early March and the growth that we saw through the month. I do want to, you know, we have a lot of employees on this call and others, and I do want to recognize the great work that was done by our teams beginning really on that Monday early where we organized ourselves around very proactive outreach with customers, through social media, face-to-face interaction, helping them understand what was happening in the marketplace, the safety and soundness of our institution, and the options that they had available to them. We continue that focus every day, and we feel we're proud of the growth we've seen since March the 10th. I'm going to stop there. I'll turn it over to Mark to provide a lot more details.

speaker
Mark Kochvar

Great. Thanks, Chris. Slide 6 shows net interest income, which decreased by just $267,000 compared to the fourth quarter, and that was with two fewer days, which negatively impacted revenue by over $1.5 million. The net interest margin rate at 4.32% was essentially flat compared to the fourth quarter. Loan yields improved this quarter by 43 basis points, and the cost of total deposits, including DDA, increased by 25 basis points to 0.85%. Interest-bearing deposits increased by 37 basis points compared to the fourth quarter, while costing liabilities increased by 59 basis points as the decline in deposits and the increase in loans resulted in some additional borrowings. Again, about half of our loan portfolio is tied to short-term rates, which has been a big driver of the net interest income and net interest margin improvement that we have had over the past year. We have seen an increase in preference from some customers year-to-date for fixed rates, due to the inverted curve, which has put some additional pressure on nominal new loan yields. As part of our outgo strategy to protect net interest income and margin in the event of Fed rate cuts, we have hedged the floating rate loan concentration with $500 million of received fixed swaps. We continue to evaluate the right level of hedging, which will depend on the rate environment and how that impacts interest rate sensitivity of both deposits and loans. Most of the net interest margin pressure this quarter came on the liability side, As like most of the industry, we experienced a high level of customer interest in seeking higher rates than we anticipated. We believe we are past peak net interest margin a bit earlier than we expected. As you can see from the chart on the bottom left, the net interest margin rate for the month of March was lower than the full quarter. We do expect some firming of the net interest margin in the near term as April brings the lagged repricing of our $425 million HELOC portfolio. There's a possibility of further Fed rate hikes in May, and we have and are experiencing some moderation in deposit mix changes and net deposit outflows. We expect NIM compression of approximately 5 to 10 basis points per quarter for the next couple of quarters. Next, on slide 7, we provide a little more detail on the first quarter deposit changes. The top graph shows the quarterly point-to-point changes by deposit type. The bottom graph shows the migration or how much moved from one type to another during the quarter. This is aggregated at the customer level. So for example, overall we saw DDA decline 120 million. That's on the top graph. Of that decline, 88 million is from customers moving funds from DDA to other deposit types within the bank. That's the bottom graph. The difference between the two, the 32 million, is the net decrease from closed and new DDA accounts and the net DDA inflows and outflows to and from the bank. Now, within that DDA, 23 million of the 88 million DDA migration went to NOW, which is how we classify the Intrify product, which is what provides the additional FDIC insurance coverage for our customers. Separately on CDs, we were up 240 million total bank. That's the top graph. 153 million of which came from other deposit types. That's the bottom graph. Here, the $88 million CD difference is the net addition of new funds from both new and existing customers. Our liquidity, first and foremost, relies on a well-diversified deposit base. If you turn to slide eight, you can see that to supplement that, we have access to funding at the Federal Home Loan Bank of Pittsburgh and at the Federal Reserve. The Federal Reserve capacity is split between loans already pledged through the Borrow and Custody Program, or BIC, labeled here as Federal Reserve Window, and the newly implemented BTLF funding facility that accepts bonds as collateral at par. Between these two programs from the Federal Reserve, we have approximately $1.5 billion of funding capacity, of which we are using none. Including the FHLB availability, we have more than enough capacity to cover our uninsured deposits. Next, Dave will provide some additional details on asset quality.

speaker
Chris

Great. Thank you, Mark, and good afternoon, everyone. If I could direct your attention to slide nine where we have presented our asset quality results for the quarter. Starting on the right-hand side of the page, we reported a $5.1 million net recovery during Q1. The largest event influencing this result was a $9.3 million recovery related to the customer fraud loss that we experienced in 2020. Offsetting this recovery were total charges of $4.5 million for the quarter. including a $3.4 million charge that was the result of a strategic note sale that we successfully executed. Non-performing loans increased by $5.6 million, primarily as a result of one C&I relationship that migrated during the quarter. A $4.2 million specific reserve was established for this account. On the left side of the page, you will see a detailed allowance for credit losses bridged between Q4 and Q1. We increased the overall reserve as a result of the specific reserve that I mentioned, along with growth and changes in the risk ratings that impacted the quantitative component, as well as a $1.85 million increase in the qualitative segment of the reserve that reflects changes in uncertainty in the macroeconomic environment. As a result, our overall total allowance increased from 1.41% of total loans to 1.49%. Turning to page 10, we continue to pay significant attention to our CRE exposures. We have depicted for you an analysis of our CRE as a percentage of total loans, CRE subsegments as a percentage of total loans, and our office exposure. As depicted, this is a very diverse portfolio. This is reflected in our average loan size of $1.1 million. Furthermore, the average LTV of 63%. and modest maturities over the next eight quarters position this portfolio well in the current environment. Next, we drill deeper into our office portfolio to identify central business district versus non-central business district exposure. As you can see, 83% of our office exposure is non-CBD, reflecting our strategy and desire to keep this risk in this segment very granular. I'll also point out that only one of our four largest office exposures matures within the next 24 months, and that will occur in Q4 of 2024. As part of our portfolio management practices, we regularly stress test each property to apply stress net operating income assumptions and to reflect the current rate environment in order to identify potential future issues. Turning to page 11, you will see a presentation for the entire CRE portfolio, reflecting a very granular portfolio with an average size of $1.7 million and with approximately 15% of the entire CRE portfolio maturing in the next 24 months. I will mention that the higher level of maturities in the healthcare and hotel segments reflect our strategic management of these relationships and desire to keep terms tighter on these segments that were more highly impacted by the pandemic. I will also note that we actively monitor our concentration limits and adjust as needed to reflect stress test results and as we update our credit risk appetite. With regard to our construction loan balances, we anticipate a natural contraction as projects are completed and replacement rates have reduced. The current economic factors have shifted, making underwriting new deals challenging, and we have not relaxed our standards. We're paying close attention to things like reserves and contingencies. We recently completed a review of our largest construction loans. That review identified that those projects are on average approximately 75% complete and that the majority of the material and labor availability issues are behind us. I'll now turn the program back over to Mark to dig into some of the non-interest income issues. Right.

speaker
Mark Kochvar

Thanks, Dave. On slide 12, non-interest income decreased by $2.4 million in the first quarter compared to the fourth. This primarily related to a gain on the sale of an Oriel property for $2 million in the fourth quarter. That shows up in the other line item. Mortgage banking was essentially flat compared to the fourth quarters. Almost all of our production continues to go to the portfolio, contributing to the loan growth that we had in that category. Our quarter fee outlook is in the $13.5 to $14 million range. On slide 13, expenses were well controlled, up just $424,000 compared to the fourth quarter. the largest variance being the FDIC assessment, which increased across the board by two basis points, and marketing, which is related to some seasonal promotional activity. The efficiency ratio is just over 50%, and our quarterly expense expectations remain in the $52 million to $53 million range as we invest in people and infrastructure. Slide 14 has some additional detail on our securities portfolio, which runs only about 11% of total assets. We favor well-structured products as evidenced by the mix and the nominal extension of duration we have seen over the past year. All of our securities are classified as available for sale, so the 69.4 million securities-related AOCI covers the entire portfolio and is very manageable given our strong earnings and capital levels. Those capital levels can be seen on slide 15. TCE improved due to the quarterly earnings and lower term rates, which decreased the AOCI compared to the fourth quarter. Our regulatory capital ratios are strong and well-positioned for the environment with ample excess capital levels. Our buyback authorization has $29.8 million remaining, and we will look for opportunities, depending on economic conditions, our financial performance and outlook, and the price of our stock. Thank you very much. At this time, I'd like to turn the call back over to the operator to provide instructions for asking questions.

speaker
Operator

Thank you. The floor is now open for questions. If you have any questions, please press the star key followed by the number one on your telephone keypad. If you'd like to withdraw your question, press star one once again. We ask that while asking your question, please pick up your handset and turn off your speakerphone for enhanced audio quality. Please hold while we poll for questions. We'll take our first question from Daniel Tomeo with Raymond James. Your line's open.

speaker
Daniel Tomeo

Hey, thanks. Good afternoon, everyone. Hi, Daniel. Maybe first starting on the balance sheet. So the loan-deposit ratio is back over 100%. I know you guys have been there before, but deposits have come down over the last five quarters or so, and obviously things are getting worse. more difficult here. How are you thinking about growing deposits? What buckets do you think you're going to be able to see growth there? And then where do you expect loan growth to be relative to the funding side?

speaker
Mark Kochvar

Hey, Daniel. This is Mark. I'll start off on the deposit side. Just recently, just in the last month or so, and especially since some of the bank failures, we actually have seen uh affirming in the deposit levels you know some of the runoff that we experienced uh during 22 seems to have slowed so we we think we're near the near the bottom there the level of exception requests have have declined here in in april so we're encouraged by um by that um category wise we would expect the migration uh to continue so we would expect to see you know additional movement from some of the core deposit categories into CDs, but we'd expect that the overall level deposits would start to turn around and possibly trend a little bit higher, not expecting huge growth, but that we would be near at least the bottom here. I'll turn it over to Dave to talk about loan growth expectations.

speaker
Chris

Yes, thanks, Mark. So we think about loan growth in Q1. I would expect similar loan growth in Q2 and Q3. With everything that's happening in the macroeconomic environment, as I noted in my prepared comments, there is some challenge with regard to getting deals to size, and we are relatively concentrated in CRE, and that's where we're comfortable. So there will be a challenge there. That being said, we have added a number of bankers that have helped us expand the pipeline. We're making really strong efforts in our business banking segment as well, again, with that concept of keeping things granular, so more deals that are smaller in nature and perhaps less risky on an aggregate basis. So that low to mid-single digit number that we talked about last quarter would be consistent with the remainder of the year.

speaker
Chris McCommish

And Daniel, other things that we're doing is, in addition to bankers, we continue to enhance our leadership and the team within our treasury management business both for our core commercial business as well as our business banking and our branch-based customers. There's a lot of demand out there for treasury management services and we're seeing meaningful activity based on the enhanced focus all tied back to the importance of our deposit franchise. So that will continue to be important part of it and body of work for us in an area that we're going to continue to emphasize.

speaker
Daniel Tomeo

Okay, terrific. Thanks for all that color. And I'll let someone else tackle the margin question. Maybe just a clarifying question on fee income. I was expecting the second quarter outlook to be a little bit lower from the removal of the NSF fees. Can you just remind us what that impact will be and when that will be felt?

speaker
Mark Kochvar

So the annual number is about a million dollars. So just that for the quarter would be about $250,000.

speaker
Mike

Okay.

speaker
Daniel Tomeo

And that will be fully felt in the second quarter?

speaker
Mike

Yeah. Those changes were made right at the first of April.

speaker
Daniel Tomeo

Terrific. All right. I'll step back. Thanks for the questions or the answers. Sure thing. Thank you.

speaker
Operator

Next, we'll go to Michael Perito with KBW. Your line's open.

speaker
Michael Perito

Hey, guys. Thanks for taking my questions. Hey, Michael. Hi, Mike. Obviously, a pretty extraordinary month. Seems like you guys, generally speaking, even though we kind of felt the alarm, didn't see a ton of impact on the day-to-day, but there are some things going on around the CD growth and the remix and And I just wonder, you know, how sustainable is that as kind of the new norm here? I mean, is CD growth continuing to make up the lion's share, you know, in the start of the second quarter here? And does it get to a point where, you know, if the credit environment remains this uncertain and the incremental funding is really just, you know, pretty high-cost CDs where the appetite for loan growth could be impacted from you guys?

speaker
Mark Kochvar

I'll just, you know, the deposit part first. I mean, so far, you know, we really, it hasn't really slowed the migration within the book, has not slowed yet. We're still seeing, you know, that migration to the CDs. We are seeing some, it doesn't really impact us as much, some migration on the business side from DDA to the FDIC protected product, but that's not a huge margin impact that typically comes with either none or minimal increase in funding costs. On the loan side?

speaker
Chris

Yeah, I think that we should have sufficient funding and liquidity in order to do what we're projecting to do in terms of low to mid single digit growth. Our emphasis on having the bankers focus on the entire relationship, the investments we're making in treasury management to make sure that we can capture those and safeguard those deposits and allow those customers to manage those deposits and deploy them as efficiently as they can will help us. You think about the last 10 years as a commercial banker, it's been growth focused on the asset side of the balance sheet and making a switch to focusing on deposit gathering and maintaining the relationship and building that relationship is really the opportunity that we have right now and As Chris said, we're investing in that and we can continue to see positive results there.

speaker
Mark Kochvar

We have seen some quarter over quarter, fourth quarter to first. We did see a pretty good increase in the borrowing portfolio, especially on an average basis. And that did have a pretty big impact on the margin. That was probably worth about 19 basis points or so. That has stabilized as we move into the second quarter. So we're at around, you know, 450, 500 million of borrowings, that has stayed relatively stable for the last month and a half or so. So we don't expect the same change impact as we go into second quarter, you know, assuming that some of those deposit rates hold. So we would be subject to the increased costs on the shifting side within the deposit book, but less so from shifting from deposits to borrowings, which is a little bit larger of a hit.

speaker
Chris McCommish

Yeah, and Mike, this is Chris. The only other thing I'll add is a lot of this growth in CDs is built on our strategy and philosophy is taking care of our customers. So this is very much proactive engagement with our customer base who are looking for options, and we're proactively making sure that we're doing everything we can to protect those relationships and grow them, and that's a source of some of the growth potentially dollars coming from other institutions. We're not out in the marketplace with aggressive rates that's mass market sort of marketing to attract dollars. This is very much strategically built around customer relationships. It's been effective to this point. We've built processes internally where employees need help with rates and things like that. They know where to go and get answers quickly and

speaker
Mike

And that seems to have paid dividends for us.

speaker
Michael Perito

That's all helpful. And then, Mark, are you able to give us some indication? As a function of that, right, I mean, NIM is obviously probably going down from here. But are you able to maybe give us some indication of where NIM was maybe towards the end of the quarter, like in March or something like that, if you think about it? you know, the impact of some of this remix and the fully baking that into the NIM before we start maybe bleeding it down a little for the environment?

speaker
Mark Kochvar

Right. So on the non-interest income, the net interest income slide, I'm sorry, that we had, it's on page six, kind of in the bottom left-hand corner, there's a box where we showed very, very high level the major components of the net interest margin. So for the full quarter, that was 4.32. For the month of March, that was 421. So we have, to your point, we have seen some decrease in the mortgage rate.

speaker
Michael Perito

Sorry, I missed that. That's all right.

speaker
Chris McCommish

Thank you. We've looked at this a lot longer than you have, Mike. No issue.

speaker
Michael Perito

No, no, laughs aside, some of the new slides are extremely helpful, so thanks for incorporating this level of detail. Just last question for me. Have you guys been doing any kind of reviews, you know, more so than normal or whatnot on the office CRE portfolio? And, you know, maybe as a follow-up, I mean, if you have done any kind of new appraisals or anything on that book, I mean, any kind of broad commentary you can share in terms of valuations? You know, we had a competitor in somewhat similar markets earlier this morning say they're seeing 15% to 20% downward movements. kind of broad-based across their geographies. We're just curious if you guys have any color that you could add there that's similar.

speaker
Chris

Yeah, so referring to slide 10, Mike, we tried to provide as much detail as we could around it, and what you'll see there is that the portfolio is extremely granular. You know, the average size is a million one. We only have four exposures over $10 million, and the LTVs are at 63% based on current the most current valuation as well as the current outstandings. And then we did take a hard look at what's maturing over the next 12 to 24 months. So you'll see a chart there that shows the dollar amount of maturity. So we think that the portfolio is pretty well positioned given the current environment. We also have very limited central business district exposure where we think there's more risk. So we have dug deeply into it. We do what we call spot reviews, where we are able to target certain segments, and this is a segment that we spent a lot of time digging into, stress testing based on current NOIs and current rates, stress testing both tenancy, you know, rollover risk, as well as the impact of, you know, the potential of a higher rate if these deals were to go to market today.

speaker
Chris McCommish

And so down on the bottom right, Mike, you see that origin LTV.

speaker
Mike

So that would be the LTV based upon the most current appraisal that we have.

speaker
Emmanuel Navas

Got it. Okay. All right.

speaker
Mike

Let me be clear.

speaker
Chris McCommish

How recent are those appraisals? Sorry, go ahead. Let me clear it. The most current may be at origination. Right.

speaker
Chris

So if we haven't...

speaker
Michael Perito

performed a recent appraisal, it wouldn't be included in this. Got it. And I know there's no way to kind of broadly capture this, but just in any instance where you guys have had to do appraisals in the first quarter, do you guys have a sense of what kind of the impact was directionally to the value?

speaker
Chris

Yeah, I mean, directionally, values are down because cap rates are up. I can't give you an exact percentage, but we have seen And I'm speaking particularly from underwriting new deals has become much more challenging because the equity required to finance something today from a purchase or construction perspective is significantly higher than it was seven, eight, ten months ago, two years ago when rates were significantly lower and values were higher.

speaker
Michael Perito

Yeah. Does that 15 to 20 day, though, feel reasonable or does that feel heavy?

speaker
Chris

Yeah, it feels a little bit heavy for our markets, Mike. I mean, you know, Pittsburgh, northeast Ohio, where a lot of our exposure is, and even in Columbus, you know, it doesn't necessarily always feel the same impact as some of the more urban areas feel in terms of valuation. So we don't get the highs and we don't necessarily get the lows. But, you know, the fact of the matter is, rates are up, cap rates are up, values are down.

speaker
Chris McCommish

And that's one of the reasons why we wanted to split out the non-CBD versus the CBD, and that gains us some comfort in more of a suburban environment in smaller pieces.

speaker
Michael Perito

Yeah, got it. Great, guys. I really appreciate all the callers. Thank you. Thanks, Mike.

speaker
Operator

Next, we'll go to Emmanuel Navas with DA Davidson. Your line's now open.

speaker
Emmanuel Navas

Hey, good afternoon. Does the NIM Guide contemplate – how does the May raise impact the NIM Guide next quarter?

speaker
Mark Kochvar

We would expect a little bit of help from that. I mean, it comes – you know, you will get a couple, you know, potentially two of the months on that, so that might help it be closer to the five versus the ten, assuming we get another quarter.

speaker
Emmanuel Navas

Okay. And then – Do you have an updated thought on kind of through the cycle deposit data? You were targeting a little bit better than historical previously?

speaker
Mark Kochvar

Yeah, I mean, I think they're still, you know, they're going to be a little bit, probably a little bit higher than we had originally thought, but, you know, still, you know, anywhere from, you know, 7 to 10 points better than the prior cycle. We still think based on the better starting mix and still the better ending mix that we think that we're going to have.

speaker
Emmanuel Navas

Okay. As you think about hedging, is there kind of, and the potential for rates to come back down at some point, longer term, where do you think the NIM can settle at? Is there any structural change to that? In the past, you've been in the 360 range. Just kind of big picture thoughts on where that could go long term.

speaker
Mark Kochvar

Yeah, and I think if short of Short-term rates don't. I think we can settle higher, but we will experience additional pressure if the short end of the curve moves substantially lower. So I think the, you know, the stasis point, if we stay in this 5% range, you know, is probably closer to that 4. But if we see a significant rate down, you know, then we will see something, you know, certainly below 4 and closer to to the mid three, depending on how far the Fed goes.

speaker
Emmanuel Navas

Okay. With some of the deposit flows you've had, is the deposit that didn't migrate, that exited, were there account closures associated with it, or were they just folks mainly just using funds? And if there were exits or closures, was there any consistent reason for it?

speaker
Mark Kochvar

I don't think the closures were huge. I mean, that was certainly a factor, but most of the rest of the change was just existing customers changing their net balance. So, there's a lot of plus and minus and just the net of all that has decreased. We haven't seen significant increases in the kind of the normal closure rate on the deposit side.

speaker
Emmanuel Navas

That's really helpful. Can you talk, give a little bit more color of how you've used Intrify product and is it kind of helped you defend the deposit base even beyond what's signed up in it? Like just any color there would be helpful.

speaker
Chris

Yeah. So as Chris mentioned, when the events occurred on March 10th, we put together a comprehensive calling list to get out in front of our largest, particularly those that have largest depositors, particularly those that have uninsured deposits. And we kind of led with that product beyond just having a conversation about retitling because there were opportunities to simply retitle in order to expand the coverage. So we didn't have an immediate reaction from customers. They wanted to understand the product. And now we're starting to onboard or move deposits into that product. And as Mark mentioned, they're showing up in the now balances. So it's really helped us. in order to provide protection for those customers who were concerned. I would anticipate further growth in that category as well.

speaker
Chris McCommish

Okay. It's an important proactive conversation to be having with our large customers. That's how we're approaching it. They've valued the conversation to Dave's point. Lots of education around how it works. We have a team of of treasury management professionals that work with the transition. And so far, it's been received positively, but I would say that customers have reacted in a measured way.

speaker
Emmanuel Navas

Okay. This is really helpful. I appreciate it. Thank you. Thanks.

speaker
Mike

Okay. Next, we'll go to Matthew Brees with Stevens.

speaker
Operator

Your line is open.

speaker
Mike

Good afternoon. Hey, Matt. Hi, Matt. First, just wanted to touch on the overall reserve, obviously up a little bit this quarter. Could you give us a sense for some of the macro assumptions that are contemplated there under CECL?

speaker
Mark Kochvar

Yes, so there's a lot of different things to go in there. The biggest items that impact us this quarter, one of the indices we follow that impacts the reserve is a CRE pricing index. And there was some deterioration in that that led to some additional reserve for that portfolio, the CRE portfolio. Another one that we look at is the ISM index. There was also a little bit of deterioration there, and that added some reserve on the CNI book. And then we also look at beyond what we can quantify through those, where we have identified some areas that We just don't think the risk is captured in their certain segments like CNI, like healthcare, where we have added some reserve just because of the potential weakness that we've seen in some of those portfolios.

speaker
Mike

I'm sorry. What did you say the index was used for commercial real estate?

speaker
Mark Kochvar

It's called the COSTAR index. It's a commercial real estate price index.

speaker
Mike

Understood. Okay. And then in the release you had mentioned, in your comments as well, you had mentioned that there was a $4.2 million specific reserve set aside for a credit. I'm just curious if you could provide a little bit more color on the credit, what asset class it's exposed to, and what kind of happened, and do you expect any sort of charge-off on that in the second or third quarter here?

speaker
Chris

Well, we think we're adequately reserved. We'll start with that, having placed that specific reserve on this account. But it's a CNI account involved in manufacturing that was originated out of western Pennsylvania.

speaker
Mike

Okay. Got it. Okay. And then maybe going back to page 10 in commercial real estate, you know, you show for the second quarter of this year there's, you know, $10 million of office maturing with a 65% LTV. I'm assuming there was some level of office that matured this quarter, and just based on the averages, probably call it a low to mid-60s kind of LTV. So two-part question. One, you had indicated that cap rates have changed. Could you give us some indication of how cap rates have changed from the time these loans were underwritten, assuming 2018, 2019 to today? And then when they are being reappraised and reevaluated, what is the change in the original to the updated LTVs?

speaker
Chris

So the LTV adjustment is kind of secondary to how we underwrite, but it still fits within our standards. What we really are focused in on is making sure that the cash flow coverage ratios remain in place and that there's no significant tenant rollover issues that have occurred. I think, as Mike asked earlier, is 15% the range? I mean, it depends on where the product is, what the project looks like, who the tenant is, the credit worthiness of the underlying tenant. But to date, through Q1, we haven't had issues being able to extend or rewrite or have these folks refinance elsewhere. So I think that speaks, again, to the granular nature of the portfolio, It's a relatively mature portfolio. Also, if you look at that LTV, and those that are maturing are typically coming off of a five or 10 year amortization, maybe a longer amortization schedule, but a five year or 10 year maturity into a longer amortization schedule. They've had time to season and build equity, but that has not been the major issue for us in terms of getting things at maturity to reappraise. Again, where we're running into the issues is really impacting new production, where borrowers are looking for higher leverage levels in order to undertake a construction project or purchase a project. That's where we're running into issues with values.

speaker
Mike

Right. Okay. And what are you underwriting new office loans at in terms of cap rate? Yeah.

speaker
Chris

Yeah, I don't have the cap rate off the top of my head. Matt, we'll have to get back to you on that.

speaker
Mike

Okay. I'll leave it there. That's all I had. Thanks for taking my questions.

speaker
Chris

Yep. Thank you.

speaker
Operator

Okay. Well, those are all the questions we have at this time, and I'll turn the call back over to Chief Executive Officer Chris McCormick for any additional or closing remarks.

speaker
Chris McCommish

Okay. Thanks, and thanks, everybody, for your interest and engagement. Again, we wanted to provide additional transparency to you. Feel good about the quarter and the environment that we're in, and we look forward to Q2. So thank you very much.

speaker
Operator

This concludes today's conference call. You may now disconnect.

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