2/5/2025

speaker
Operator
Conference Call Operator

Hello, and welcome to Symbiotic First Quarter 2025 Financial Results Conference Call. At this time, all participants are on a listen-only mode. After the speaker's presentation, there will be a question and answer session. To ask the question during the session, you would need to press star 11 on your telephone. You would then hear an automated message advising your hand is raised. To withdraw your question, please press star 11 again. I would now like to turn the conference over to Charlie Anderson, Vice President of Investor Relations. You may begin.

speaker
Charlie Anderson
Vice President of Investor Relations

Thank you. Hello. Welcome to Symbiotics' first quarter 2025 financial results webcast. I'm Charlie Anderson, Symbiotics' Vice President of Investor Relations. Some of the statements that we make today regarding our business operations and financial performance may be considered forward-looking. Such statements are based on current expectations and assumptions that are subject to a number of risks and uncertainties. Actual results could differ materially. Please refer to our Form 10-K, including the risk factors. We undertake no obligation to update any forward-looking statement. In addition, during this call, we will present both GAAP and non-GAAP financial measures. A reconciliation of GAAP to non-GAAP measures is included in today's earnings press release, which is distributed and available to the public through our investor relations website, located at ir.symbotic.com. On today's call, we are joined by Rick Cohen, Symbotic's founder, Chairman and Chief Executive Officer, and Carol Hibbard, Symbiotics Chief Financial Officer. These executives will discuss our first quarter fiscal 2025 results and our outlook, followed by Q&A. With that, I'll turn it over to Rick to begin. Rick?

speaker
Rick Cohen
Founder, Chairman and CEO

Thank you, Charlie. Good afternoon, and thank you for joining us to review our most recent results. In the first quarter, we continued to deliver high growth while enhancing our technology position. Last quarter, I highlighted that our key objectives for our fiscal year 2025 were scaling for growth and investing in our innovation engine while delivering high-quality systems to our customers. And that by doing so, we would look forward to another year of strong top-line growth and expanding profitability. On the scaling front, we believe we have made good progress building out the team to support growth and deployment. Deployment execution is critical for our company, and we are seeing progress from the change we made last year, bringing more of the deployment functions in-house. In addition, we continue to focus on project execution and schedule. In terms of investing in innovation, we recently brought aboard a new CTO, James Kupfer. James brings a wealth of experience in robotics and software, with relevant leadership experience at Toyota and Google. James and the team are working on several exciting initiatives, notably new simulation tools intended to allow us to deploy new features more rapidly. This capability was bolstered by our acquisition of OmniLabs during the quarter, which allowed us to add software assets and tools that accelerate our simulation efforts company-wide. Having a strong technology position is at the core of our acquisition of Walmart's advanced systems and robotics business and the related commercial agreement to automate Walmart's store-level accelerated pickup and delivery centers, or APDs. As I noted a few weeks ago when we announced the deal, we see this acquisition as giving Symbotic arguably the industry's strongest collection of products, talent, and intellectual property for supply chain automation. Our goal is to help customers automate all the way from the manufacturing plane to the store and eventually to the consumer. We closed this transformative acquisition last week and have already begun our integration efforts. As a reminder, we will first be in a development phase which will include the building of prototypes. This is a logical extension of our core technology and Walmart is committed to deploying our technology in 400 stores over a multi-year period, representing over $5 billion of future backlog, provided we meet key performance criteria during this phase. Stepping back, we've closed three acquisitions in the last seven months, which we believe sets us apart as a leader in this space. Further, Walmart's selection of us to automate their APDs is a strong acknowledgement of our capabilities. Our technical talent continues to grow, and we remain focused on expanding our profitability. I want to close my remarks by thanking our team for their hard work this quarter, our customers for their continued trust, and our investors for their support of our company. Now, Carol will discuss our financial results and outlook. Carol?

speaker
Carol Hibbard
Chief Financial Officer

Thanks, Rick. First quarter revenue grew 35% year-over-year to $487 million. with revenue growth driven by solid progress across our 44 systems in the process of deployment, along with 80% plus year-over-year growth from our recurring revenue, which includes software and operations services. In the quarter, we began four new system deployments and completed four systems, bringing us up to a total of 29 in operation. As more systems go operational, we are seeing a more noticeable contribution from software. Our software revenue in the first quarter more than doubled year over year, and we delivered software margins over 65% for the first time in a quarter. In terms of backlog, our backlog of committed contracted orders of $22.4 billion remained consistent with last quarter, as the addition of the WALMEX contract plus final pricing on contracts was offset by revenue recognized during the quarter. System gross margin improved on a sequential basis as we continued to improve our executions. Gross margin on software maintenance and support also improved sequentially, continuing its trend toward typical industry software margins as we gained scale. In operations services, we posted a negative gross profit as we continued to support certain sites by investing in additional resources to ensure customer success. We would expect the impact of this increase in resources to moderate going forward see no change to our long-term model of operations services as a beneficial contributor to overall margins. We see our focus on reliability and ease of use for our customers as enabling long-term benefits that we believe will far exceed any short-term expense associated with these efforts. Operating expenses were up sequentially, as expected, due to the investments we are making to support our growth. Overall, our net loss in the quarter was $19 million. Thanks to improving gross margins on systems and software, adjusted EBITDA in the quarter of $18 million came in above our forecast. We finished the quarter with cash in equivalents of $903 million, which increased from $727 in the fourth quarter, primarily due to cash from operations of $205 million in the quarter, which was driven by the timing of cash receipts. Now turning to our outlook. For the second quarter of fiscal 2025, we expect revenue of $510 million to $530 million and adjusted EBITDA between $26 million and $30 million, reflecting another quarter of at least 30% year-over-year revenue growth and a sequential increase in overall gross margins, while accommodating a sequential increase in operating expenses associated with recent acquisitions. We note that our guidance reflects only a modest contribution from the acquisition of the Walmart Advanced Systems and Robotics business, given the partial quarter and the fact that it is the early days of our development program. As a reminder, you should not expect our revenue for our development program to track Walmart's front-loaded payments, and we may end up deferring a portion of the revenue to the store deployment period. In summary, we look forward to another quarter of high growth with a continued recovery in our margins. With that, we now welcome your questions. Operator, please begin the Q&A.

speaker
Operator
Conference Call Operator

Thank you. Ladies and gentlemen, as a reminder to ask the question, please press star 11 on your telephone, then wait for your name to be announced. To withdraw your question, please press star 11 again. We ask that you limit yourself to one question and one follow-up. Please stand by while we compile the Q&A roster. Our first question comes from the line of Nicole DeBlaise with DigiBank. Your line is open.

speaker
Nicole DeBlaise
Analyst at DigiBank

Yeah, thanks. Good afternoon, guys. Hi, Nicole. Hello. So maybe just starting with the OpEx in 2Q, you mentioned that we should see another QonQ increase. Can you talk a little bit about, you know, the magnitude of that OpEx increase expected and, you know, at what point do you get to kind of run rates OpEx, maybe you can split it between SG&A and R&D. Thank you.

speaker
Carol Hibbard
Chief Financial Officer

Okay, thanks, Nicole. Yeah, so we saw a step up in our OpEx this quarter, and we would expect second quarter OpEx to increase about $5 to $10 million. This is primarily driven by the investments we're making in the long term for the business as well as what you're seeing from the acquisition. So the step up this quarter for one quarter is that we're posting, you saw a step up in SG&A. Some of that was our overall infrastructure getting ready for acquisitions and our scaling of our program management function. So as we moderate going forward, you should expect that OpEx to moderate between R&D and SG&A, similar to the levels you're going to see in the second quarter.

speaker
Nicole DeBlaise
Analyst at DigiBank

Got it. Thank you. And then just maybe if we could dig into the operations services loss in the quarter a little bit more. I think you guys had expected that to return to maybe positive growth. So can you talk a little bit more about what happened and then how should we think about gross profit for that business for the rest of the year? Thanks.

speaker
Carol Hibbard
Chief Financial Officer

Yeah, so when I think about operations services and what that includes, and you see a little bit of the lumpiness in terms of revenue from quarter over quarter as well. And so there are different intensities at different sites based on what we're providing from a training and resources perspective. What you saw this quarter, as we alluded to, we're supporting several of our customers and the resources needs that they need as some of our large systems go live. I would expect you're likely to see this continue in the near term, but not at this same level. And that depends on what we're focused on for the long term, which is focused on reliability and

speaker
Operator
Conference Call Operator

support for our customers as they deploy and bring our systems online thank you I'll pass it on okay thanks will you stand by for our next question our next question comes from the line of Andy couple with with Citigroup your line is open hey good afternoon good evening everyone hi Andy

speaker
Andy Coupe
Analyst at Citigroup

Rick or Carol, I think you said that your move to more insourcing is on track and you're forecasting higher adjusted EBITDA margin again in Q2. So it seems like you're starting to get down on the cost curve again as you increase the number of deployed systems, but maybe you could update us on where you are in the process of insourcing, whether you feel good about more, let's call it, limited noise and margin from here.

speaker
Carol Hibbard
Chief Financial Officer

Thanks for the question, Andy. So in terms of our engineering procurement and construction contract, we're making good progress. So as we talked about, this is going to be a multi-quarter transition. Over the course of the last several months, we have brought all of that work in-house and the sourcing that we brought in sourced in from the contractor, they have completed their work ahead of schedule. And so all of that work is now in the hands of Symbotic. We continue to scale, and we will have our first couple of systems where Symbotic was performing the EPC work behind us in the next quarter or so. So that's certainly one of the contributors in terms of managing overall schedule. We know we have work to do in terms of overall systems gross margin. Schedule is one of those elements, and then we're focused on how we continue to improve our cost as well.

speaker
Andy Coupe
Analyst at Citigroup

Kyle, that's helpful. And then maybe related, I think you said you had four new system starts this quarter. You had nine last quarter. And, you know, we know it's going to be a bit lumpy. Is the run rate still higher, though, overall? Are you still expecting, you know, more over the next few quarters as you sort of stabilize, as you just talked about in sourcing and what have you? Like, how do you think about sort of new starts while balancing execution as you've talked about?

speaker
Carol Hibbard
Chief Financial Officer

Yeah, so the four new starts this quarter was not unexpected given the fact that we were coming off of the last quarter at nine. And so we've also talked about every quarter it's going to be lumpy. We'll have some quarters that are higher, some are lower, but we should expect that number to continue to increase throughout the year as we build out our $22 billion backlog.

speaker
Colin Rush
Analyst at Oppenheimer

Appreciate it.

speaker
Operator
Conference Call Operator

Thank you. Please stand by for our next question. Our next question comes from the line of Damian Karras with UBS. Your line is open.

speaker
Damian Karras
Analyst at UBS

Hey, good evening, everyone.

speaker
Operator
Conference Call Operator

Hello.

speaker
Damian Karras
Analyst at UBS

Hi. Yeah, maybe just taking a step back from kind of your current deployments, I was wondering if you could just maybe give us a sense on, you know, any indications or discussions from, you know, the potential targets pool of customers out there and how they're thinking about, you know, budget this year. You know, are you possibly seeing any changes in those discussions from, you know, last year where there was a more tempered CapEx backdrop or kind of business as usual?

speaker
Rick Cohen
Founder, Chairman and CEO

Yeah, so this is Rick. So it's been an interesting conversation. I think as the investments we're making in running these sites better and better and operationally have come to fruition. So we've had a lot more inquiries across multiple categories in the last, I would say the end of last year, the end of 2024, where people are starting to think about spending money in 25. So we've had, obviously we've had a bunch more orders from Walmart, but also we've had manufacturers and different suppliers, a bunch more incoming, as well as more international inquiries. So I think what's happening is that I think people are more concerned about the labor situation than they were before. I think the people... that have the capital are interested in deploying the capital now versus maybe waiting and watching to see how some of our bigger customers were handling things. So we're pretty encouraged by what we see with the new customers and the new inquiries coming in.

speaker
Damian Karras
Analyst at UBS

Great. That's really helpful, Culler. And obviously, the subject matter of tariffs has been quite topical in the investor world of late. I think you've said in the past you don't depend too much on China, but maybe you could just give us a sense, thinking about these three countries, China, Mexico, and Canada, and what your exposures might be there.

speaker
Carol Hibbard
Chief Financial Officer

Yeah, I can start and then Rick chime in. So we have immaterial impact for China. We continue to work closely with our supply chain team because, as you indicated, it's rather volatile at the moment. Our contracts are varied as well by customer and by project, but typically these types of costs are pass-throughs for us. And so from the other jurisdictions we're looking at, we do have bot assembly in Mexico, and so that's one we'll keep our eye on. But as you said, what's included in terms of value-add as well as what the final tariffs are going to end up being remains pretty volatile.

speaker
Rick Cohen
Founder, Chairman and CEO

Okay. And most of our products are actually made in the U.S. There's some assembly that we do in Mexico. I think the more interesting things, though, people are focusing on tariffs. But if immigration as a result of tariffs is slowed down and deportations are accelerated, I would expect the demand for our products to continue to accelerate.

speaker
Damian Karras
Analyst at UBS

Yeah, that makes sense. And just thinking about your own supply chain, though, hypothetically, there is a Mexico tariff that gets tacked on. Would you lean towards making some price adjustments or kind of a shift in the footprint? Just any thoughts on where you'd lean?

speaker
Rick Cohen
Founder, Chairman and CEO

Yeah, contractually, We contemplated tariffs. We've contemplated, I don't know, it's not necessarily force majeure, but government taxes and regulations, and all of our contracts allow us to pass that along. Great. Thanks for the caller.

speaker
Operator
Conference Call Operator

Thank you. Please stand by for our next question. Our next question comes from the line of Joe Giordano with TD Cohen. Your line is open.

speaker
Joe Giordano
Analyst at TD Case

Hi, guys. Thanks for taking my questions. Carol, I was wondering if you can give us an update on, like, the control procedures implemented related to the issues you guys found as part of the year-end audit and how that's kind of informing your guides and giving kind of changing confidence in what you're seeing and how it relates to, you know, planning, future planning.

speaker
Operator
Conference Call Operator

Yeah.

speaker
Carol Hibbard
Chief Financial Officer

All of our deficiency remediation controls, and so those included adding compensating controls over how we do goods receipt, as well as adding compensating controls over how we're recording revenue for non-billable cost growth. We've provided training. We've provided enhancements to our ERP system. So all of those have been deployed. And the results of our testing are encouraging. We've had known deficiencies that were noted as part of that testing. But I believe that, as we've noted before, it will take several sequential quarters of testing to remediate. But we are encouraged by the progress.

speaker
Joe Giordano
Analyst at TD Case

Great. And then if I could, one more follow-up there, and then if I could sneak one in for Rick. But I'm just curious, the four that you completed, how long did those systems generally take to do? And, like, what's How does that compare to the expected timeline for the four that you just started? And then Rick, just if I can ask you on M&A side, you've done some of these like interesting opportunistic deals here. How are you balancing complexity of the organization at an early stage where you're trying to like dial it in and get more efficient versus taking advantage of some of these things that are out there, but that kind of widens the scope of it? Thanks.

speaker
Carol Hibbard
Chief Financial Officer

Okay, so in terms of our timeline, so we started our remediation process immediately after the identification of our material weaknesses. So those controls we put in place and we tested them over the course of this quarter.

speaker
Rick Cohen
Founder, Chairman and CEO

On the acquisition side, the acquisitions have been more or less, they've been small and so Two of the companies, we knew the people there, and one of the companies was actually doing some consulting for us. And so when we've done the acquisition, these are typically the first two outside of the Walmart robotics systems were 20-person companies, and so not very significant increases and actually We've replaced some of our people with some of the new technology with some of the new folks. So no significant cost changes. On the Walmart robotics and systems piece, it's been a week or two. We're still evaluating everything. There's some talent there. And we'll figure the integration. But that building is just, I don't know, it's like 10 minutes from here. So we think the integration will work very smoothly.

speaker
Joe Giordano
Analyst at TD Case

Thanks, guys.

speaker
Operator
Conference Call Operator

Thank you. Please stand by for our next question. Our next question comes from the line of Ross Blair and Bleak with William Blair. Your line is open.

speaker
Ross Blair
Analyst at William Blair

Hey, good evening, guys.

speaker
Operator
Conference Call Operator

Hi, Ross.

speaker
Ross Blair
Analyst at William Blair

Hey, Carol, can you update us on what the lead times look like in the quarter? And just, you know, given the work on insourcing, how should we think about the internal expectations for, you know, driving that progress as we move through the year?

speaker
Carol Hibbard
Chief Financial Officer

For lead times, we've shortened over the course of 2024, I'll say, post-COVID, is when we tightened up our lead times from the majority of our supply chain. And we have not had significant changes over the course of the last quarter or two. We continue to focus on what we can do upstream so that we can shorten that lead time as well as simplify the deployment once our material arrives on site.

speaker
Ross Blair
Analyst at William Blair

Okay. I mean, are we getting close to closing in on kind of, you know, the 18 months with a path to 12? I mean, is that really, you know, is that kind of the framework for the next 12, 24 months? Or is there something else that needs to be done?

speaker
Carol Hibbard
Chief Financial Officer

So the systems that we're deploying right now, we're still averaging 24 months. And in a couple of them, there have been large, complex deployments, I'll call it, and they've been over. Ross, we still see a path forward of how we streamline that improvement, but that's going to take some time.

speaker
Ross Blair
Analyst at William Blair

Okay. And then maybe just touching on the tariffs and the PASU, can you give us a sense of the mix and the backlog that is fixed cost versus cost plus? I notice there's some language that changed in the recent filings, and I just want to know how those contracts are negotiated, if there's any recent updates there.

speaker
Carol Hibbard
Chief Financial Officer

I'd say that the best way to think about that is contract type obviously varies by project and contract. And we have ability for even items that are in our backlog as we go ahead and sign new projects going forward. There's elements of that that we negotiate as pass-throughs and updates for things like escalation and changes to material that we've talked about in the past around steel. And probably the best way to look at it is that for those things that are fully in our control, whether that's schedule or project execution, the customer's expectations are that we go ahead and we perform to those, and those costs and investments, we will take a hit on gross margin there if we don't perform to that. But the other things, such as the tariffs that Rick identified, they're typically pastors.

speaker
Ross Blair
Analyst at William Blair

Okay, but you don't get the sense you're seeing, you know, more pushback at this juncture. And if we hit a more rapid inflationary environment, you know, you're going to start seeing more customers try to shift to a fixed cost schedule.

speaker
Carol Hibbard
Chief Financial Officer

No, we're not seeing that. And at Azure, where we've got, you know, long-term agreements in place for a good portion of our backlog. So if you think about our backlog for both our, you know, Walmart customer and our Greenbox customer, those contracts are in place, and we're not looking at changing those. Okay.

speaker
Ross Blair
Analyst at William Blair

Awesome. Thank you, guys.

speaker
Operator
Conference Call Operator

Thanks. Thank you. Please stand by for our next question. Our next question comes from the line of Colin Rush with Oppenheimer. Your line is open.

speaker
Colin Rush
Analyst at Oppenheimer

Thanks so much, guys. How should we be thinking about the potential for labor price inflation and how you guys are managing that risk as part of Cox?

speaker
Carol Hibbard
Chief Financial Officer

So a significant portion of our buildup is supply-based. And so we continue to work with our suppliers and put in place long-term agreements with them to buffer us for some of that. And then for the portion of the work that is symbiotic labor and EPC, it's certainly one of the things we'll continue to monitor. And we're always looking for opportunities across the rest of our cost basis to ensure that we'll be able to offset that.

speaker
Colin Rush
Analyst at Oppenheimer

Thanks so much. And then, you know, there's a fair amount of money that's gone into investing in hardware innovation and around robotics. And certainly with some of the, you know, kind of attention that's being brought to physical AI, we assume that there's going to be some pretty meaningful innovation happening on the component side. Could you guys talk a little bit about what you're seeing that you're excited about in terms of incremental components that can improve performance or drive costs lower, just in general across either the botch or the whole system?

speaker
Rick Cohen
Founder, Chairman and CEO

Yeah. So I think we've been on the bleeding edge of that for a couple of years now. And so we started investing in vision with NVIDIA chips and graphic interfaces. We started investing in that probably two or three years ago, and that's been one of the expenses that we've incurred over the last couple of years. Most of that's behind us now. So getting the physical architecture for our bots in place was a journey because nobody else is doing what we're doing. People are doing this on cars. They do it in the auto industry, but the bots are stationary. And so when you have a moving... bot that's picking up boxes, that was unique in the industry because there's vibration, there's a bunch of other things. That's behind us now. So now what we're really focusing on is being able to what we call teleops the bots. So essentially a bot to us is now becoming a drone and we can physically move the bot, we can move the arms. And then the next step for that, so that's happening now. It's been happening for the last six months. And that's all been part of the journey we've been on to increase the reliability. And in terms of the customer support, we've had a lot of people on site. And what that translates, and so that's been part of the expense of the last quarter. But what that translates into, the bots learn. What happens is now is if a bot goes to pick up a case and the lid pops open, bot says, I can't pick up the case, maybe the bot gets stuck. Now what's happening is we'll tele-opt it and we'll actually mimic the skills that the operator is doing and teach the bot. And you can call it AI, you can call it whatever you want, but the bots learn and then they give us feedback. And so that part of the journey is, is what really separates our system. We're still on the journey to have a lights-out warehouse within our structure and getting much, much closer to that in terms of how many manual interventions we have. So the AI, what we're seeing is the compute power is faster, and we can now, before we used to have to do all this stuff with servers on-site, we're going to start with proper cybersecurity we're going to start to take advantage of the cloud to actually get faster transactions, more simulations, and take advantage of AI. So ours is an application where AI will help us learn faster.

speaker
Colin Rush
Analyst at Oppenheimer

Excellent. Thanks so much, guys.

speaker
Operator
Conference Call Operator

Thank you. Please stand by for our next question. Our next question comes from the line of Mike Lattimore with Northland Capital Markets. Your line is open.

speaker
Mike Lattimore
Analyst at Northland Capital Markets

All right, great. Thanks very much. Maybe an update on Greenbox. Can you talk a little bit about the demand you're seeing there? Do you expect revenue out of your Atlanta facility this year? Do you expect more sites this year? Maybe some color on that would be great.

speaker
Rick Cohen
Founder, Chairman and CEO

Atlanta is still on build-out. So not a lot of revenue there for this year. That will probably run into next year. Lathrop in California, similar situation. But we have had some interesting inquiries into GreenBox as people are starting to look at the technology and looking at different applications. But what I spent the last, the whole team has, the last three or four months is where we can't announce it yet, but we have some very good hires that we will announce in the next quarter or so to build out the management team at Greenbox. It has experience with big and small manufacturers selling and developing out the rollout. So that's been a big focus on us, and we've had a couple of breakthroughs which we'll announce in the next quarter or so.

speaker
Carol Hibbard
Chief Financial Officer

And then I'll just do one go back in terms of both Lathrop and Atlanta. Their heavy implementation period will be later this year, and so that's when you'll really start seeing the revenue ramping up. But we're taking revenue for both of those now that you're probably seeing in our financials, but heavy ramp up towards the back half of this year.

speaker
Rick Cohen
Founder, Chairman and CEO

Yeah, Symbotic will get revenue, but the Greenbox revenue is starting next year.

speaker
Mike Lattimore
Analyst at Northland Capital Markets

Okay, so just to be clear, Symbotic will be seeing revenue later this year.

speaker
Carol Hibbard
Chief Financial Officer

Absolutely, yes.

speaker
Mike Lattimore
Analyst at Northland Capital Markets

Okay, got it. Okay, got it. Makes sense. And then on the cash flow from operations, really strong quarter, $205 million. As you think about the rest of the year, should we view cash flow from operations being above or below whatever you produce in EBITDA?

speaker
Carol Hibbard
Chief Financial Officer

Yeah, so we don't guide for EBITDA. full year for free cash flow. So, 1Q was significantly benefited by the timing of the receipts that we talked about last quarter. We had a large AR balance. So, 1Q is highly benefited from that, but you should expect to see our cash position continue to rise throughout the year. Okay, great.

speaker
Operator
Conference Call Operator

Thank you. Thank you. Please stand by for our next question. Our next question comes from the line of Derek Soderberg with Cantor Fixed Rural. Your line is open.

speaker
Derek Soderberg
Analyst at Cantor Fixed Rural

Yeah, thanks for taking the questions. Good evening, everyone. Wanted to ask on the software subscriptions and support that was down quarter per quarter. Just curious what leads to the variability there on the downside, especially I think last quarter you added 9%. systems, and you brought a few on to lag production. Just curious what leads to that to decline sequentially, and then what's the actual mix between software subscriptions in that and then the mix of support in that? And then I've got to follow up.

speaker
Carol Hibbard
Chief Financial Officer

So our software revenue quarter-over-quarter We did grow the number of sites. So we went from 25 sites live to 29 sites live. For Q, we had a one-time benefit in the software revenue line item for some features that we added. So yeah, if you normalize for that one-time benefit in the fourth quarter, you actually see a sequential increase in our overall revenue for software. And we expect that to continue to grow. So the overall operations of the services we're performing from the site shows up in our operations services line. So our software line is software license and subscription related.

speaker
Derek Soderberg
Analyst at Cantor Fixed Rural

Got it. That's helpful. And then just a high-level question for Rick. You know, the team has really executed against your growth strategy, expanding in domestic markets and then international with Wal-Mart. Now you've got an in-store solution. How do you see the business evolving from here in terms of other adjacent growth opportunities, maybe cold chain, automating returns, smaller packages. What else do you envision that Symbotic can do that you're not already doing today?

speaker
Rick Cohen
Founder, Chairman and CEO

Thanks. Yeah, so the accelerated pickup and delivery, the APDs that we'll be doing for Walmart, we'll have frozen and perishable, so we're developing out the full cold chains. And that will eventually lead to us doing just perishable warehouses as well as back to store. We've already done some experimenting on the perishable side. 38 degrees is not a problem for us. Frozen, we still have more testing to do. So that's still on our roadmap. Returns is something we think we could be very good at. We've just been too busy to actually get at it right now.

speaker
Operator
Conference Call Operator

Please stand by for our next question.

speaker
Operator
Conference Call Operator

Our next question comes from the line of Greg Palm with Craig Holland.

speaker
Operator
Conference Call Operator

Your line is open.

speaker
Ross Blair
Analyst at William Blair

Yeah, good evening. Thanks for taking the questions. Going back to some of the cost overruns that sort of surfaced last quarter, I'm just curious if we could get kind of just a broader update, you know, especially in kind of visibility levels and you know, when you sort of see those moderating slash, you know, going away completely, at least given what we saw from some of the quarters in fiscal 24?

speaker
Carol Hibbard
Chief Financial Officer

Yeah, so this quarter we saw a slight improvement in our system's gross margin, so a slight pickup. And as we go forward in 2Q, 3Q, 4Q, we do have continued focus on making sure we're adhering to schedule, adhering to cost. What you're also going to see benefited in the back half of the year is we will see several of our lower margin, very complex systems go live. And so we're going to see the benefit of a higher gross margin mix as you head to the back half of the year. So focus on cost control and focus on deploying opportunities for all of those projects. But we're also going to see the benefit of those systems starting to go live. and our mix will improve.

speaker
Ross Blair
Analyst at William Blair

Okay, understood. And then, you know, the revenue, at least by our map, the revenue from, you know, non-Walmart customers, which had been growing, you know, pretty fast for the last year plus, really moderated this quarter. It was just very, very slight growth. Was that just timing? Like, how should we think about just the revenue profile of, you know, obviously the Walmart business, but also the non-Walmart customers as well?

speaker
Carol Hibbard
Chief Financial Officer

Yeah, so clearly by the backlog that we have and the percent that's contributed from Walmart, you're going to see a significant contribution from Walmart going forward. And as Rick talked about from a Greenbox perspective, Once we get the management team in place and we're fielding inbound there, you're going to start seeing that grow at the back half of the year. We continue to focus on what are some other customers that we can bring in in-house, and maybe I'll turn it over to Rick to highlight some of the inbound or discussions we're having.

speaker
Rick Cohen
Founder, Chairman and CEO

Yeah, I mean, inbound, so we have a number of customers Manufacturers now looking at how they could use our systems for mixing centers. So this is opening up really our first CPG companies that are beginning to look at this as they start figuring out that they need to ship mixed pallets to some of their smaller customers because they need the sales. I also think you're going to see the back of store systems which are considerably cheaper than a warehouse system as a way for us to get rapid interest from a lot of other retailers besides Walmart that we've already had a couple of incomings who only own the company for a week about could you do this in terms of customer pickup in the back of the store. And so we're seeing that. Um, and that's basically what we've been working on. And then we've also seen, um, we started doing some work in different verticals, medical supplies, things like that. So I think we'll see interest there.

speaker
Operator
Conference Call Operator

Okay. Thanks for the call.

speaker
Operator
Conference Call Operator

Thank you.

speaker
Operator
Conference Call Operator

Please stand by for our next question. Our next question comes from the line of Rob Mason with bear. Your line is open.

speaker
Rob Mason
Analyst at Bear

Yes, good evening. Thanks for taking the question. I wanted to see if you could provide us an update just on how the deployment of brake pack systems are going. I understand, I guess even last quarter there was maybe the second one deployed, but how that's going and relatedly or maybe not. When you talk about, Carol, you mentioned some of the complexity of some of the lower margin projects. I'm just curious, is that Is that related to new features that are being put in, new features that maybe we haven't been familiar with, or just the nature of the installation that's causing the complexity?

speaker
Rick Cohen
Founder, Chairman and CEO

Yeah, so we have our second brake pack being deployed, and we have a bunch of others that will be coming after that shortly, which we haven't announced yet. And so we've redesigned the original minibot And we've made some new design functions, which actually customers are really happy about. It makes it a little smaller, lowers the price, but still it actually increases the margin for us. So I would say that's just another product that's been in development for a while and going well.

speaker
Carol Hibbard
Chief Financial Officer

And then in terms of my comment on the mix changing as we go forward, It's less about the new features that were on those projects, and there were projects that have just been with us for a long time that started out as lower margin, and as we burn those off, we're going to see that mix change. So it was less about features of those particular developments. Some of them are bigger systems that have been in deployment for a while, and it would be good to get those moved off into system deployments.

speaker
Operator
Conference Call Operator

Very good. Thank you.

speaker
Operator
Conference Call Operator

Thanks, Rob. Please stand by for our next question.

speaker
Operator
Conference Call Operator

Our next question comes from the line of Ken Newman with KeyBank Capital Markets. The line is open.

speaker
Ken Newman
Analyst at KeyBank Capital Markets

Hey, thanks. Good evening, guys. Carol, you mentioned expectations for gross margins to expand from 1Q into 2Q. You know, when I think about that in the context of the midpoint of your guide, as well as some of the comments about mix kind of improving into the second half, does that assume that the system's gross margins can break 20% here in the first half, or is that still a bit too optimistic?

speaker
Carol Hibbard
Chief Financial Officer

Yeah, I would say breaking 20 in the first half is optimistic. First half meaning 1Q is behind us already. So if I think about 2Q, I would not expect to see that eclipse 20 in the first half of the year.

speaker
Ken Newman
Analyst at KeyBank Capital Markets

And to be clear, would that mix step up that you mentioned earlier in the call, is that a potential step to kind of breaking that pathway?

speaker
Carol Hibbard
Chief Financial Officer

Yeah, and I think what you're going to see in the second quarter, too, is we're going to have growth in OPEX, which we talked about. And so that's what you're also seeing in our EBITDA guide. It reflects an increase in OPEX as well as a slight improvement in systems gross margins. Software margin, we're going to continue to see levels in the 60s. And as we talked about, ops gross margin will be a drag for the near term, but in the long term, we expect that to rebound.

speaker
Ken Newman
Analyst at KeyBank Capital Markets

Yep. And then for my follow-up here, Rick, I just wanted to circle back on an earlier comment around AI. I know we've seen a lot of headlines here about potentially cheaper ways to train AI models. I know you've been kind of first movers within the technology, but when you consider that these models might be cheaper to train, do you view that as a catalyst for yourself, or is that potentially a competitive threat as other competitors try to utilize that cheaper technology? How do you think about that as it relates to the system offerings?

speaker
Rick Cohen
Founder, Chairman and CEO

Yeah, that's a really good question. We think we're very, very far ahead of everybody else. And the reason I say that is we've now hit a billion transactions a year. And you can't train these models without data. Nobody has the amount of data that we have combined with the architecture and the software. So we think we'll just continue to distance ourselves from the crowd.

speaker
Operator
Conference Call Operator

Thank you.

speaker
Operator
Conference Call Operator

Please stand by for our next question.

speaker
Operator
Conference Call Operator

Our next question comes from the line of Will Bryant with Goldman Sachs. Your line is open.

speaker
Will Bryant
Analyst at Goldman Sachs

Hey, good evening. Thank you for taking my question. I'm on for Mark Delaney today. So just one really quickly on the APD acquisition. I know it's supposed to be accretive to revenue margins and free cash flow, but can you just give a little bit more impact to the financials at least this year, given that revenue is not supposed to kick in for a couple more quarters, please?

speaker
Carol Hibbard
Chief Financial Officer

Yeah, so our second quarter does have a modest amount of revenue associated with our acquisition. So, again, it's modest because we'll have a partial quarter, and we're just getting started from that development program. But you're going to see that growth throughout 2025 as we ramp up development. If you think about the cash that we got for the first year, I think our comment was don't assume $230 million of cash from the quarter drives $200 million of revenue for this year. So it will be backloaded. But we do have revenue, a modest amount, already beginning in the second quarter, and we're excited to get the integration going forward and start developments.

speaker
Will Bryant
Analyst at Goldman Sachs

Thank you for the color. And just one more. I know Symbiotic had commented that it plans to add more salespeople. So what are your expectations for potential new customers either with Symbiotic?

speaker
Rick Cohen
Founder, Chairman and CEO

Yeah, so that's what I was implying. We're starting to ramp up the green box sales team, and some of those will be transferable to Symbiotic. Some will be selling A symbiotic system, someone will be offering a green box solution. And so we're in the process of bringing on the sales leaders, and we think with the reception we've had from the leadership teams that building up the sales force will be good. We have started hiring two or three additional sales people at Symbiotic already, and they'll focus on different verticals.

speaker
Operator
Conference Call Operator

Thank you.

speaker
Operator
Conference Call Operator

Will you stand by for our next question?

speaker
Operator
Conference Call Operator

Our next question comes from the line of Guy Hartwick with Freedom Capital Markets. The line is open.

speaker
Guy Hartwick
Analyst at Freedom Capital Markets

Hi, good evening. Most of my questions have been asked already, but I just wonder how you feel about the guidance you gave in the 2024 10K, that 10% of the $22.4 billion backlog Would be delivered this year and you know Maybe you can give some puts and takes to that or does it depend on a certain number of deployments in progress?

speaker
Carol Hibbard
Chief Financial Officer

And so what you'll see in our 10-q that we posted this evening is The remaining performance performance obligation that we expect to deliver in the next 12 months. We've upped that to 11% so I think that will be a good indicator of our how our revenue grows back half-loaded for 2025. And so we'll – 4Q stronger than 3Q is what we're currently looking at.

speaker
Guy Hartwick
Analyst at Freedom Capital Markets

Great. Thank you. And just as a follow-up, sorry if I missed it earlier. I was late on the call. I'm just wondering, you know, how discussions with non-grocery customers are progressing, say, general merchandise customers, potential new customers, I mean.

speaker
Operator
Conference Call Operator

A number of the customers we're talking to are non-grocery customers.

speaker
Rick Cohen
Founder, Chairman and CEO

And they're different verticals. So, I mean, most retail is still food or general merchandise, but there's also medical supplies and there's auto parts and there's a bunch of other things, all of which we're in discussions with.

speaker
Operator
Conference Call Operator

Okay. Thank you.

speaker
Operator
Conference Call Operator

Thank you.

speaker
Operator
Conference Call Operator

Please stand by for our next question. Our next question comes from the line of Robert Jamison with Vertical Research Partners. Your line is open.

speaker
Robert Jamison
Analyst at Vertical Research Partners

Hey, thanks for taking my question. Just had a quick one on the Walmart robotics acquisition. I know it's just closed and it's only been a few weeks, but Rick, Do you have a sense of where you think the majority of work will be directed to meet Walmart's requirements for these APD systems? Like, is it more software-related? Is there anything you can use or repurpose or make better on the hardware or robotics front that was maybe developed by Alert Innovation in the Alphabot system?

speaker
Rick Cohen
Founder, Chairman and CEO

Yeah, so the Walmart's robotics solution, at this point, we're still looking at it. But there's a bunch of our hardware and a bunch of our software will be applicable to what Walmart already had, and that'll accelerate the rollout of these sites. They had some good technology, but I think the combination of their technology and our technology is what really got Walmart excited and accelerate the rollout.

speaker
Robert Jamison
Analyst at Vertical Research Partners

Okay. Thank you. Thank you. Can we get an update on international? I mean, it doesn't sound like there's much of an update this time, but I mean, how did conversations trend during the quarter? Did you see an increase in inbounds or queries? Anything that would suggest maybe that activity is getting a little bit better, the environment's improving over there?

speaker
Rick Cohen
Founder, Chairman and CEO

Yeah, so we had a couple of European tours that we gave and visits. And then I spent a bunch of time in Mexico because of Walmex just to understand the potential there. And it was very interesting. I mean, obviously, wages are lower in Mexico than they are in the U.S., but also their supply chain is much further behind our supply chain in terms of inventory management and flow to the stores. And actually... and went to some Walmart super centers, but there are a lot of small stores in Mexico that actually are enabled by particularly the way you specialize and build pallets and deliver to the stores. So I think huge opportunity south of the border across all the way down to Mexico, Central America, South America.

speaker
Operator
Conference Call Operator

Great. Thank you.

speaker
Operator
Conference Call Operator

Thank you. Ladies and gentlemen, I'm sure no further questions in the queue. I will now like to turn the call back to Charlie for closing remarks.

speaker
Charlie Anderson
Vice President of Investor Relations

Yeah, thank you, everybody, for joining our call tonight. We really appreciate your interest in Symbotic and look forward to seeing many of you during the quarter at the various investor conferences we'll be attending. Thank you and goodbye.

speaker
Operator
Conference Call Operator

Ladies and gentlemen, that concludes today's conference call. Thank you for your participation. You may now disconnect.

Disclaimer

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