Thryv Holdings, Inc.

Thank you for standing by. My name is Kathleen and I will be your conference operator today. At this time, I would like to welcome everyone to the TRIFE third quarter 2024 earnings call. All lines have been placed on mute to prevent any background noise. After the speaker's remarks, there will be a question and answer session. If you would like to ask a question during this time, simply press star followed by the number one on your telephone keypad. And if you would like to withdraw your question, press the star 1 again. And now, I would like to turn the call over to Cameron Lessard. Please go ahead.

Thank you, Operator. Hello, and good day, everyone. Welcome to Thrive's third quarter 2024 earnings conference call. Please keep in mind today is November 7th, and the company released preliminary unaudited third quarter results on October 29th in conjunction with the Keep Acquisition announcement. On the call today are Joe Walsh, Chairman and Chief Executive Officer, and Paul Rouse, Chief Financial Officer. A copy of our earnings press release and investor presentation can be found on our website at thrive.com or in the investor section at investor.thrive.com. Please acknowledge comments made on today's call and responses to your questions may contain forward-looking statements about the operations and future results of the company. These statements are subject to the risks and uncertainties described in the company's earnings release and other filings with the SEC. Thrive has no obligation to update the information presented on the conference call. With that introduction, I will now turn the call over to Chairman and CEO Joe Walsh. Joe?

Thank you, Cameron, and good morning, everyone. Welcome to Thrive's third quarter 2024 earnings call. I'm joined today by our CFO, Paul Rouse. Together, we'll present our third quarter results. Ten years ago, our management team was brought in by the Dext Media Board to do a turnaround. The plan was to take the rapidly declining regional directory publisher, it was declining about $400 million a year at that point, and transform it into a market-leading, global software company. Each year since, we've made steady progress toward that goal. Our superpower, as I've called it, has been hunting in the zoo, converting directory customers and marketing services customers to our modern SaaS software platform. First, with CRM, run your business tools with solid success. And recently, we've added grow your business functions. Our success with growth elements has sped up our marketing services conversion. The small miss we had in marketing services this quarter was actually a good guy. We cannibalized ourselves. These customers are now on our modern SaaS platform, poised to grow with us into the future. We've guided that we will be a 100% NDR company. These customers expand their spend. In fact, we see 10 to 15% growth in the ensuing year after this conversion. As a multi-product company, we now see many paths to grow customers once they land on one of our centers. Approximately 12% of our customers are now multi-center. This is a key lever to watch in the future. At 350 million in ARR now, our SaaS business is beginning to show. 72% gross margins, 12% adjusted EBITDA margin, 29% growth. This rule of 40 performance was achieved by hunting in the zoo, converting marketing services customers to SaaS. We've shown we can upsell these accounts. We get referrals from our engaged SaaS clients. While it's in the early stages, our product-led growth strategy is beginning to help us meet new customers. And we gain new customers through acquisitions, like the Keep acquisition we made last week, which added over 15,000 quality customers. I'll talk more about Keep after Paul covers our financial results. Paul?