T-Mobile US, Inc.

Q2 2024 Earnings Conference Call

7/31/2024

spk08: The UMOS transaction, we see three and a half million homes passed by 2028. The Metro Net transaction, we see six and a half million homes passed by 2030. There's probably a couple more million in the wholesale partnerships we have so far. And so that's a pretty significant footprint that we've put together. And more importantly, we've chosen the best assets in the space. And we're very excited about this. Now, to the premise of your question, I think what people can see from our strategy are a number of things. One, our bias is pure play fiber, the simplicity and elegance of that model. It's doing it with partners so that we can get more leverage on our equity dollars. It's about best in class assets that are performing and growing like we're seeing. And we have some further appetite, but not much. I want to make that clear. I mean, these transactions that we have done get us millions of homes passed. And do it in a way that we think is really smart and positive for our shareholders. So while we're open minded to things that fit this strategy, it would have to be the right deal. Our appetite is somewhat limited for more. I can tell you, we're not currently working on another transaction like this. And since they've been coming every month or two, I want to make that clear as well. But we're really excited about this. This is a chance for us to make a big impact in the space and to do it with teams that are already the best in class out there. So that's that piece. The second you asked about performance. We can talk about our pilot markets. Those are going well. They're earlier in phasing, so it's hard to see, but absolutely on track. To me, what's more interesting is looking at the performance of these already in market teams that we are now going to be partnering with, like Metronet. We see penetrations in the upper 30s in their more mature markets, because they already pass over two million homes. So we can see at more scale how that asset's performing. Now our thesis has always been that our brand and our distribution, our embedded customer base and our know how can actually add performance to a partner like that in a very cost effective way. But it's on top of a team that's performing very, very well. Thanks,
spk07: Mike.
spk11: Operator, next question,
spk03: please. The next question comes from Simon Flannery with Morgan Stanley. Please go ahead.
spk10: Great. Thank you very much. Thanks for the disclosure on ACP. Perhaps you could just give us a little bit more colour on how that flows through. How much of that 350 to 450 was in Q2 and that impacts into Q3 and beyond? And then have you seen any benefit in terms of winning customers, say in the Metro brand or anything like that? And then, Peter, you talked about the expectations for a turn and so forth, second half of the year. What are you assuming in terms of an iPhone cycle? There's obviously a lot of excitement about an AI iPhone, given where your customers are and other low upgrade quarter. Do you think we're waiting for a bigger surge or do you think this will be looking fairly similar to last year, which is, I think, what you said? Thanks.
spk08: So, Peter, I'll turn to you on the ACP question and maybe I'll comment on
spk09: the upcoming cycle. Okay. Yeah. And thanks, Simon. And as you know, and just as a little bit of a history lesson for us, we didn't participate in ACP through our postpaid brand. So there were no subscribers added there. And through Metro, we had a very small amount of customers. We primarily serve these customers through our assurance brand, which didn't include subscriber counts and through supporting our wholesale partners. And if I think about the arc of the 350 to 450 million impact, given, of course, ACP was still in play in Q1 and partially in Q2, I'd see the majority of that impact happening in the second half and even more of it in Q4 than Q3 because still a little bit of a tail coming in Q3. So that's the best view. Primarily, the majority of that, again, is going to be in wholesale and other service revenues. And I'd expect Q4 to be probably the biggest impact there.
spk08: Simon, our prepaid nets of 179,000 were the best quarter we've posted in years. Part of that is obviously joining with Mint and Ultra. But part of that is that we have a fantastic portfolio of brands that meet the needs of value consumers. And to the premise of your question, this is a year when value consumers, because of these changes, will be re-entering the market. So we think we're very well positioned there. And then to your question about the upgrade cycle, look, I'm really excited about this year. I think AI is on every customer's mind. I think we're seeing the major companies really pushing ambitiously in the space. There was a lot of excitement around Apple's launches. Now, some of those technologies are good on legacy phones as well, like last year's phones were told from those announcements. And so we'll have to see. I'm not really here to predict cycles. I'll tell you that we're very, very excited about what's coming. And I want to remind people that our model isn't really dependent on that cycle. So we've been benefiting from very low upgrade rates. In many ways, that's good for the efficiency of our model. But should upgrade rates take off due to a larger cycle based on excitement of a new phone launch, which we certainly hope for, that's a sharetaking moment for us. And so you either have a moment where we're able to be efficient, like the last few quarters with some of these very low upgrade rates, or because we are the net share taker in this industry, a chance for more jump balls. And so we design our business plan to be responsive to what happens. And at the same time, we're excited about AI and we think consumers are excited about AI. And we're looking forward to seeing what happens.
spk11: Operator, next question, please. The next question
spk03: comes from Michael Rolland with City. Please go ahead.
spk05: Hi, good morning. I'm curious if you can unpack a bit more of where you saw the strength of the post-paste phone that ends in the quarter. You mentioned, I think, some diversified impacts during the quarter, maybe a little bit more on where you stand on the rural market penetrations versus the top 100 and business versus consumer in terms of impacts. And then secondly, where is T-Mobile in terms of the multi-year return of capital goals? It's still up to 60 billion. And is there any change in timing or magnitude as you look at the performance in the second quarter and how much is left over the next quarter, one and a half to two and a half years, if you're looking now at 26 to get to the destination?
spk08: Thanks. Sounds great, Mike. So I'm going to start with John Fryer to talk about what we're seeing in the consumer space and where are those customers coming
spk12: from? Yeah, you bet. So it was a fantastic quarter, as you guys saw. It was 777,000 post-paid phone net additions in Q2, our highest Q2 ever in the company's history, as we talked about just a few moments ago. And when you look at smaller markets in rural areas, which is 40% of the U.S. population, our business continues to be incredibly responsive. As a matter of fact, in Q2, we had the highest switching that we have ever seen that quarter. And so that's great to see. We've been building a business, as I've been talking to you about, for the last three years in smaller markets and rural areas with the network expansion, distribution expansion, bringing our value proposition into these markets. And it's really, really doing incredibly well. So well that we're just excited about the next turn and as we're setting our sights on ultimately getting to our fair share in the marketplace. And so that's going really well. In addition to the growth of smaller markets in rural areas, we're seeing growth in the top 100 markets as well. And so this is where we, legacy, have been very successful over the last two and a half decades. And for us to take the share position we have today and continue to build on it with more and more account growth is just great to see. And why that's really happening is because we have prime customers that are continuing to seek a better network experience. And with the best in class 5G network and ultra capacity capabilities that we have in the top 100 markets, in addition to smaller markets in rural areas as well, we're really attracting those prime customers into our overall franchise. So we're just really excited about the overall growth. We're seeing good geographic responsiveness across the entire set of segments.
spk08: The other thing that we said in our prepared remarks, Mike, is that we took the highest percentage of broadband nets ever in our history this quarter, 75% or so. And that's huge. And that adds to all this. And so we're obviously now resonating with customers on multiple topics. And that plays on itself in some ways. And so that's terrific to see. So you're looking across geographies, across customer segments, and even across product lines and seeing strength. And those things start to play on each other. Okay. And your second question was about capital allocation strategy. Maybe you can start with the highest level, Peter, on how we think about this
spk09: stuff. Yeah, absolutely. And we've been remarkably, I think, consistent on this, Mike, with regards to the multi-year arc. And how we think about capital allocation has always been invest in the core business, drive differentiation, particularly in network performance, so that we can continue to have that unique combination of best value and best network. After that, it was look for higher value creative opportunities to create value over the long term for shareholders. And when I think back around just from the last Analyst Day to now, it's been a significant amount of opportunity for us, whether that's been spectrum purchases to enhance the long-term, continuing network leadership opportunity that we have, whether that's been things like Mint and Ultra and bringing that great brand into the Team Magenta family, whether that's some of the announced acquisitions of US Cellular, Metronet, Lumos. So that's been great. And all while doing that and delivering the results we have, we've also now had significant, already to date, shareholder returns. Almost 150 million shares already repurchased and shortly here are almost fourth dividend by the end of this year. So I couldn't be more excited about what we've done here. In terms of exactly what day we'll finish any sort of up to $60 billion, that's really hard to predict for you. We kind of put a mid-2026 timeframe out there because we're going to be focused on exactly that strategy, that capital allocation, and the underlying business itself has so much free cash flow generation and unlock there that that's the exciting part here is we can do all three of these things in our capital allocation framework and drive significant shareholder value. I think you asked about also Q2 progression, and I will say you saw a little bit of a different arc in Q2, and that's nothing more than just as we think about how to set strategies in place, much like any prudent company, we do multi-month 10B51 plans, and the particular plan we had in place hadn't anticipated maybe the pace of the run-up in the share price, and so we got out of the market there because of that one plan. But now that we're past the blackout, we certainly anticipate being back in the marketplace and delivering that up to now remaining $8.7 billion inclusive of dividends for the year. Well on pace, the business itself is what allows all of this capital allocation and investment, and we're very proud of what we've done to date and what the future looks like here.
spk08: Well said, Peter. For us, we're really pleased to be able to try to have it both ways here. So many incredible opportunities have presented themselves, and we have seized on those things. That's certainly what you want us to be doing, and yet at the same time, we have these ambitions for shareholder returns that are principally unchanged, and to be able to have it both ways is amazing because you would expect the trade-offs, but that shows you the strength of our business. And we've been talking for some time that it would take us probably into 2026 to realize the business support for that up to $60 billion in shareholder returns, and that's certainly the case as we look at all these transactions that are adding long-term value to the company. But stay tuned, and we'll do the best we can to keep that cash flow rolling in for years to come.
spk11: Thank you, Mike. Operator, we're ready for our next question.
spk03: The next question comes from Jim Schneider with Goldman Sachs. Please go ahead.
spk16: Good morning. Thanks for taking my questions, too, if I may. Now that you've begun to gain appreciable broadband skill with Six Virals, can you comment on your penetration of mobile wireless subscribers inside your broadband base on fixed wireless? And then secondly, could you comment on the overall pricing environment and long-term sustainability of pricing actions and the extent to which you contemplate additional actions given the well-controlled churn of your port in the quarter?
spk08: Okay, great. You can do the math on the first one. We've now reached 5.6 million homes with our broadband product. It's just an amazing result. The strength continues with this quarter's performance being perhaps our best ever in the competitive context. And what's interesting is our customers love this product. So we're also winning so much great feedback from third parties and from customers as to how this product performs. It gives us lots of confidence for the long-term legs of the initiative. And you can do the numerator and denominator math. We have said the majority of that 5.6 million is from existing T-Mobile customers. That means they also have mobile. And so they'd be part of our mobile accounts. But we haven't broken it out in exact numbers for you. And the rest represent kind of a land and expand strategy that we've been talking about, which is people coming in from the top 100 markets, also from smaller markets and rural areas, and choosing T-Mobile through the broadband front door and then giving us an opportunity to sell wireless, which is a cool dynamic to see. But Mike Katz, maybe you can talk about how this product is resonating in the marketplace because I think it's one of the things that might surprise some people.
spk13: Yeah. And you said at the beginning, I think the key to the success of this product is it's a great product. And one of the things that we're seeing, and we've seen this for some time, is the satisfaction rates on our FWA product lead the industry and every other category of broadband, including fiber, three times higher than cable. And that is not just staying flat. It's actually improving. The delta of satisfaction between T-Mobile US, FWA, and the rest of the industry is expanding, which we're really excited about. And that's translating exactly into the results that we just talked about, where you saw the biggest share of broadband growth in Q2 coming from T-Mobile US, both because we're attracting more customers and because we're seeing churn decrease across every 10-year cohort within the base. And it's because it's a great product, and it's serving a need in markets where there's been very, very little choice. So it's just a fantastic job by the team.
spk08: James, to your second question about pricing, I can tell you that our strategy, which has been in place for so many years, is not a strategy that we have any interest in changing. We are the revenue growth leader in this industry. We are the post-paid service revenue growth leader by a wide margin. And we do that because we have a value proposition that customers trust us around. And that's not to say that we're not going to make changes. We made changes this year to keep up with the times, first in a decade. But we like being the value leader. And that translates through our unique strategy into industry-leading revenue growth performance. Now, what you also see is growth of per-customer revenues rising. We talked about our average revenue per account growing at well over 2 percent. And those kinds of things are great to see. But I want to make sure that people don't misinterpret our actions as anything other than keeping up with the times and reinforcing our strategy, which is a deeply trusted covenant with the world's consumers, American consumers, that we are and will be the best value in the marketplace. And that sometimes includes changes that we'll make along the way. And you saw us do that. And I think you saw us perform through it because of that trusted relationship that we have with our consumers.
spk16: Thank you.
spk11: Thanks, Jim. Operator, next question,
spk03: please. The next question comes from David Bardon with Bank of America. Please go ahead.
spk15: Hey, guys. Thanks so much for taking the questions. Just a couple of follow-ups if I could. I want to kind of come back to Simon's question. Mike, obviously, with the Wall Street Journal article out there, suggesting that the reason you're being coy about the Fiber Strategies is because that's the straight—that's the game theory. You don't want people to believe that you have a bigger Fiber Strategy. In the Metronet press release, you called out it was unique, it was capital light, but you kind of said the same thing about Lumo. So you had a $1 billion capital light transaction, then you had a $5 billion capital light transaction. Is there a reason to believe that you either need to do a $10 billion capital light transaction or a $20 billion capital light transaction, or is there a reason that you definitely will not do those things? If you could kind of put a stake in the ground on that, I think a lot of people would be listening to that. The second follow-up would be just, I think, in answer to, I think it was Mike's question on sources of post-paid phone growth. I know that you guys had some real success in enterprise of late. If you could elaborate a little bit on how that contributed to the quarter, it would be great. Thank you.
spk08: Sure, Dave. We'll do both of those things. First of all, I'll just go back to my comments from a few minutes ago and reiterate our appetite for further transactions in this space is limited. We really like the ones we've done. They give us a material footprint, and we're not currently working on something else like it. That being said, we're open-minded. You hire us on your behalf to be pragmatic, practical, strategic, and I think people can see our strategy. If there's the right partner, the right asset, the right pricing on it, the right strategy, a bias and preference for pure play, we would be open-minded, but with a limited further appetite. Part of that is we're balancing all of our objectives. You heard Peter talk about our capital allocation strategy. We take that seriously. We think our investors like the fact that we have a pure play, elegant model. As we step into fiber, we're keeping the elegance of that with a pure play fiber model. We want to be an outstanding execution machine that's able to execute really, really well in the marketplace. We don't have any interest in changing the complexion largely of who we are as a company because we perform so well. So we're open-minded, but our appetite is limited from here on out. Now, second question. We'll turn to Callie Field to talk about what's going on in the business and enterprise space.
spk01: Thanks, Mike. Appreciate the question, Dave. I'll start with, once again, we outpaced our benchmark competitor in overall phone nets and phone churn. And we saw, once again, positive port trends across all segments against all of our competitors. Our CLVs are healthy. We're very pleased with the contribution of the business to overall growth. What I'll also mention is that in SMB in particular, we had our best quarter ever in postpaid phone nets, up almost 20% year over year. In enterprise, our win share continues to beat our overall share. I'll also mention our prices are competitive. We continue to be a value leader. But customers are choosing us because we're the best. We have the best, the fastest, the largest, the most reliable, most consistent network. And what we've seen is that CIOs and CTOs at large enterprises and even in the federal government space are really seeing what a 5G standalone core, what a commercially available network slicing and advanced network solutions can do for them. And we're starting to see some growth in our funnels and customers really coming to us to evaluate our entire solution portfolio. And so we see both growth but also opportunities to expand our existing relationship with customers and growing ARPA. And some examples of that that I'll just share really quickly is the largest oil and gas company in the United States chose us to provide advanced network solutions in their innovation lab. But they also, for all of their mobile workforce, selected T-Mobile to provide phones and tablets and then added onto that our SASE T-SIM secure products. So that's an example of how we're expanding our relationship with our customers in a way that's profitable and we're very pleased with in our business overall.
spk08: Well said. Great. Thank you. Thank you both.
spk11: Thanks, Dave. Next question, please.
spk03: The next question comes from Craig Moffett with Moffett & Nathanson. Please go ahead.
spk04: Hi, good morning. I want to return to the fiber strategy for a second. Can you talk, I know you've said in the past that this is not really part of a convergence strategy. But it's been so much talked about by your peers and competitors. You've obviously learned quite a bit in offering a bundle of wireless mobile and fixed wireless access with your FWA product. How are you thinking about convergence and the need for a converged offer? Because again, we go back to the same conversation we've been having about what to expect going forward. The two deals you've got give you eventually 10% coverage of the country by the end of the decade. Is that a sufficient strategy for you or do you need to think differently about what your converged offers and coverage will be?
spk08: Hey, Craig, quick question. Like I said, over the long haul, we're open-minded. We're very proud of these transactions. We want to execute them extremely well. We want to get them closed. We'll take a wider lens and see where we are and what we've learned. One thing we feel very strongly about, and I'm not sure I like the phrasing not believers in convergence. I'll parse it differently for you. One thing we feel very strongly about is that these transactions are not defensive of our mobile business. We believe our mobile business stands strongly alone. Consumer choice has been made very clear that wireless is deeply considered sale. It's the primary purchase decision in a connected life and that people will choose the wireless company that is right for them. And we believe we will compete effectively as a pure play wireless company, regardless of our simultaneous participation in broadband. That being said, convergence is real in that the customers that buy both buy them together. And we bundles today many of our 5.6 million broadband customers today purchase that in a bundle and realize discounts by doing so. And there's nothing wrong with that. We think that's a dynamic that makes sense. Customers love discounts. Discounts make sense to customers, but they can come in many forms. And so I want to, you know, convergence is happening in that some people are buying these things together and they kind of like that. It's not happening in the sense that if you don't have this product, you can't compete in mobile. We have zero evidence to support that thesis. And so I want to make sure that we parse it that way. And then secondly, you know, of course, over the long haul, you know, we're open minded about this. I just want to make sure that we're really smart about how we do it. And for us, joining with some of these very, very high quality teams who are doing this the best in the country and her doing it in an elegant and pure way and at a pace that's really impressive is a fantastic way for us to step into this. And, you know, we're not going to make further decisions about where to go from here until we're able to get more experience in the ground.
spk11: Thanks, Craig. Operator, next question, please.
spk03: The next question comes from Jonathan Chaffin with New Street Research. Please go ahead.
spk07: Thanks, Mike. Just one follow up on Craig's question. So AT&T said they're seeing 500 basis points of additional mobile market share in markets where they've got fiber. I take it from what you just said, you saw the zero evidence of a convergence benefit to mobile, that you're just not seeing that. Would you think that the benefit that AT&T is seeing there is really just sort of a selection bias? And then I have a bunch of questions on the Netronet deal. I'm hoping you guys can give us some more details first on how much of the 4.9 billion went towards buying the retail business versus the network? How much of the 4.9 billion stays on the balance sheet to fund future investments? How much cash is coming in from KKR and Oak Hill alongside your cash? How much additional debt do you expect to take on in order to get to the 6.5 million?
spk08: Okay, well, Peter, why don't you just ship the spreadsheet over there to Jon? On its way, Jon. Let me answer the first one. First of all, it's very hard for us to tell, and I think even for others who are saying those things, to tell what's causal. And so it does appear that the statement is true that that competitor's share is higher where they also have broadband, but they have broadband in places of their historic strength, including back when their broadband product wasn't that interesting. And so it's hard to tell what's causal there. The one thing that does appear to be linked in a way that's somewhat causal is that churn looks to be lower. And when people buy these bundled offers, there does appear to be a marginal impact to churn, which is attractive. And again, that's one of the theses for why we like this. We think we can outperform a purely disinterested financial investor because of the embedded customer base. But remember, churn in wireless is already historically low. So there's only so much benefit you can count on from that on the wireless side. And it's one of the reasons why, again, we don't think it's necessary as a defense of our mobile business. Far from it.
spk09: Yeah. And on the on the Metro net deal, before I ship over the spreadsheet to everybody, I think let's you know, if we step back to your point, there's a number of components of the $4.9 billion. And one of those is, of course, 50% ownership in the JV itself. Another element of it is actually acquiring all of the residential customers, as well as the exclusive rights to distribute service, etc. Residential customers in the future as the build continues. And then the third part is funding the JV itself so that to get to that six and a half million households pass number, that business plan as it stands actually contemplates the need for no additional equity contributions. Of course, the JV itself will be appropriately levered. And this is a JV that's off of our balance sheet with counterparty. So I can't, you know, unfortunately disclose all elements of this. But those are the three main components. And in fact, not only does it not require additional equity contributions, we anticipate that again to meet that business plan of six and a half million households pass that will get dividends back from the JV during the pendency of this through 2030, well in excess of a billion dollars. So yeah, I can't parse every element of it for you out. But it is all three of those together, as well as kind of the dividends coming back and the great pre funding to keep this build machine going and get to that six and a half million.
spk07: Got it. Thanks. Last sort of follow up question just on. Okay, great. Thanks, guys.
spk08: That's
spk07: okay, John. No, go ahead. Yeah, you'll take it just on the business consumer makes question on six minus broadband. Can you give us a sense of how much of the ads coming in are from business and how that's evolved?
spk08: Sure. Yeah, we have. We sell this product across all of our major brands and segments. And so we have post paid consumer, we have prepaid consumer, and we have business. And so far, it's been predominantly, the majority of it has been post paid consumer. It's going really well. And it kind of speaks to the ongoing opportunity that we have in the other segments. And so that's just how it's been flowing in. And the product is really resonating with post paid consumers. And I talked earlier in the call about how these things tend to kind of feed on themselves. And inside of this segment, we're benefiting from so much person to person talk value as people get this, they tell their friends about it, how much money they're saving. You heard from Mike about how this product is resonating. I mean, it's really performative, and that surprises some people pleasantly. And so those things kind of feed on itself. And I think a lot of that opportunity might still be in front of us on the business side.
spk11: Great. Thank you. Next question,
spk03: please. The next question comes from Kenan Benkashwar with Parkways. Please go ahead.
spk02: Thank you. So, Mike, maybe on the fiber part, it would be helpful to understand how you think about the build plan in the sense that is this maybe a strategy to open up capacity on the fixed wireless side by maybe migrating some subscribers over from fixed wireless to fiber, or is this just additional opportunity to expand the footprint? And so, in that sense, do you really need to have an overlap as you think through the fiber build plan with your fixed wireless footprint, or could you just think about this completely independently? And then Peter, maybe from a housekeeping perspective, there's a lot of puts and takes in terms of EBITDA guidance this year. You obviously have Mint, and there is ACP, the price increases. So maybe if you could just parse out the components just to understand what the core trend lines look like, that would be helpful.
spk08: Thank you. Okay, Kenan, those are great questions. First of all, on the fiber and the interplay with our fixed wireless business, actually a fantastic question. I'll turn to Mike Katz.
spk13: Yeah, it is a fantastic question because we see one of the reasons why we're excited about fiber is we do think it is quite complementary to our fixed wireless business, both in situations where customers that are looking for a different kind of performance, like symmetrical speeds, have an upsell path. But also because, remember, our fixed wireless business is an excess capacity model. So we sell fixed wireless in places in the network where we have excess capacity that won't be consumed either now or in the future by normal mobile usage, and that's where we sell fixed wireless. And in places where we deploy fiber, there's an opportunity for us to take some of the demand that we're seeing in fixed wireless where those excess capacity pockets don't exist and move them to fiber. So there's really a bunch of complementary features to it. I think to your question, I think it's a really interesting one. I can tell you it's not the primary thesis of why we're doing fiber. I think we're doing fiber for all the reasons that Mike and Peter talked about. We think our unique asset set allows us to drive enterprise value and gives us advantage in fiber. That's the primary thesis. But I think a really unique potential tertiary opportunity is the one that you pointed out where fixed wireless users, as they migrate to fiber, opens up potentially additional spots for fixed wireless because of the nature of the excess capacity model. So I think it's a really interesting point and probably an opportunity for us as we deploy more fiber footprint.
spk08: And to illustrate that, we have a long, long list of people who have expressed interest in our fixed wireless product that we're not able to serve because we only put it in places where there's open capacity.
spk13: Yeah, that's right. I think that's the one of the assets that we bring here is that we have demand in some sense that exceeds supply because of excess capacity that we can immediately move into fiber. So great question. And then on to the second piece, Peter.
spk09: Yeah, I think it's a really astute question in terms of what's happening underneath and what are all the puts and takes of the EBITDA guide and how should I think about the core business underneath? Very, very important. And of course, predominantly what's happening with core EBITDA and the ongoing tremendous growth, 9% year over year at the midpoint of the guide, is continued profitable share taking from a customer perspective. You see not only our ability to deliver, of course, outsized customer ads, whether that's in postpaid phone or total postpaid or the prepaid side of the house, but also translate that -a-vis ARPA and other initiatives into service revenue growth that's outsized as well from an industry perspective. So the vast majority of what you're seeing on the trend line of EBITDA growth is the continued execution by this team on outsized customer share taking and translation of that into financial performance. I'd say the counter to that in terms of a one-year impact, so EBITDA perhaps would be even better had it not been for ACP and the impacts of the wind down of the government program, which again is that 350 to 450 million range, which we'll see primarily in the second half of this year, and that'll distort the trend line until that fully winds down, which we anticipate be fully gone by Q4, and then we'll see be back to kind of this profitable growth element of it taking over without this one-time distortion.
spk08: Shall we take a moment to see what's online, Kathy? We do have questions coming in online. We could hit in a rapid-fire manner. TechLife Channel, are you completely averse to copper assets, or would you consider them as a way to achieve more fiber? I think the words I would use is strong bias. We love the idea of the elegant model of a pure-play fiber asset. The teams that have that are performing beautifully, so it's a bias. It's not a complete aversion to the premise of your question. Roger Entner, how is TFB progressing? Kelly, you spoke earlier about enterprise strength. What about small and medium business? You want to talk about that briefly?
spk01: Yeah, we continue to see strong growth. Obviously, our legacy business began in SMB. It's where we have the most share. It's where our channels and assets really shine in our core wireless business, and something I'm really pleased that our team has been able to do is to, as I was mentioning in enterprise, build a broader solutions portfolio that really addresses the needs of small businesses. In both small and medium-sized business, we continue to grow share. We continue to see very attractive CLVs. I'm pleased with the pace of the business. It's also a place where we see continued quarter over quarter growth in our fixed wireless business and still have opportunity to go back to our base and open up more opportunities than fixed wireless. A lot of really good things going for our small businesses there.
spk08: The strong CLVs across both small and medium and across enterprise really points to the fact that customers are buying this product for the reasons you outlined, which is because it's a great product. It's also a great value, but they're buying it because it's a great product. You see that in the strong CLV development. Great point. The U.S. is a big opportunity, so why not more fiber? Why stop there? Cable Town with a K would say this confirms the questionable return on investment. We're open-minded over the long haul, as I said, and I would take exception to the questionable return on investment as it relates to T-Mobile. I really don't know enough about this to know whether or not, in the absence of T-Mobile, a lot of the companies out there are going to perform with great ROIs, but T-Mobile can outperform because we have billions of dollars and years of embedded investment to create a capability and know-how that we bring to the game. The things could be simultaneously true. I don't know. Cable could say, look, these guys will struggle. We don't plan to struggle. We bring a lot to the fight. Bill Ho, what's the long-term trend of ARPA service revenue contribution? We talked about revenue development, but I think talking about ARPA and where we see ARPA going as a key measure of revenue per customer. Any comments on that, Peter?
spk09: Yeah, of course, I won't update long-term guidance here, but much like what you saw in 2024 and what our guide is, our strategy has been to continue to increase ARPA, and it's because this network, consumers, businesses are hungry for more of the experience that this network creates and provides, whether that's in the postpaid phone category itself, whether that's in other connected devices such as fixed wireless, watches, tablets, new connectivity solutions out there. That is what's driving ARPA expansion, and that's the strategy. Sharetaking combined with ARPA expansion, earned ARPA expansion with the network experience that they have and the value leadership that we provide to continue to drive for the long haul ARPA growth. That's the strategy here, and of course, we'll have more on longer-term trends at another time.
spk11: Thank you. Kathy, back
spk08: to the callers.
spk11: Sounds good. Operator, we're ready for the next question on the phone.
spk03: The next question comes from Brian Craft with Deutsche Bank. Please go ahead.
spk17: Hi, good morning. I had two if I could. First, volumes have obviously remained very strong across the industry so far this year. Every company has beat on their ads, including cable. Based on what you're saying, just curious as to where you think the industry volume strength is coming from and how sustainable it is from here. And then secondly, Mike had talked about the adaptability of the business plan to respond to opportunities that arise in the market. I just wanted to ask, when we think about the EBITDA guidance, what is that assuming broadly about upgrade trends and or industry switching activity in the second half of the year? Is there room in there for those to increase or if we did see an uptick in upgrades and industry switching, could that put some incremental pressure on EBITDA? Thank you.
spk08: Okay, Brian, I'll take the first one and ask Peter to comment on the second. You'll find it a little unsatisfying as an answer though, which is we find the industry level kind of hard to predict. The Q2 came in higher than we had expected in some cases and our business landed right about where we were planning. But if you look at the wider lens, the industry context was a little hard to predict. And you kind of see that in our guide. We were able to flow through our Q2 beat versus consensus in our guide. It was a very strong quarter for us. And you see that in the second half where we're sort of side-eyeing that industry question because we just don't know. We're very confident in our plans for the second half. And as it relates to how much that relies on upgrade rates, look, if upgrade rates rise, then we have more jump balls and the ability to grow faster. And of course, there's always at least for a quarter or two a geographic timing price to that growth. And so we need to be cautious about that too. And you saw us hold firm on our EBITDA guidance as a result of that as well as as a result of ACP. But maybe, Peter, you could talk about what upgrade rates are assumed, generally speaking. Generally speaking,
spk09: yeah. I mean, look,
spk08: we can- Or avoid talking about what
spk09: - Or, you know, I'll just send out all of my spreadsheets and we'll be in a good place. But it's exactly right. It's hard to predict. And again, if it's a higher upgrade rate, higher moment of switching, that creates higher ultimate customer value and enterprise value for us as well being the share taker. So that's part of the reason why we're always in a range scenario with EBITDA. Yes, we have the ACP element of it, but we also have the element of what is the opportunity going to be. And if you see an opportunity where industry share taking can flow to our benefit more than we think, of course we'll take it. You saw that happen in Q2 as we saw opportunities, we made investments, and we took more shares. So that's part of the range. You know, we are excited, of course, much like we all are at every holiday season at every new iPhone introduction as a moment of potential share taking. Can't predict exactly what's going to happen, but the EBITDA range gives us flexibility to achieve exactly what we want to with the plan.
spk11: Thank you. Okay. Thanks,
spk17: you both.
spk11: Next question, please.
spk03: The
spk11: next
spk03: question comes from Peter Supino with Wolf Research. Please go ahead.
spk14: Hey, good morning. A couple of questions on broadband. In FWA, I wonder if you could describe how the mix of your gross ads has shifted, say from 23, maybe looking out to 25, or at least 24. I'm wondering if the percentage of gross ads or number of gross ads in dense metro and higher value, more dense suburban areas is falling and whether it's rising in smaller towns. And then another FWA question relating to the longer term of the fallow capacity model. Using one cell as an example, today's fallow capacity doesn't necessarily equal fallow capacity three years from now to the extent that consumption across mobile and home is rising. And so as cells that today have room in the future get busier, identification sometimes is the right answer. Thank you.
spk08: Great. Well, let me start with the second one, which is the way our fallow capacity model works is pretty sophisticated. I mean, we look at every sector and in fact, smaller geographic elements than a sector and look at the predicted, not current capacity usage of that sector, assuming ongoing share taking in line with historical norms of share taking in mobile phones and assuming dramatic growth of usage of mobile phones on a per mobile phone basis and ongoing growth in line with historical norms of usage for the actual broadband customers that we bring on. We take all that forward and drag it right, years, and then approve applicants for broadband only when that capacity will still be there. And so that's one of the reasons why we have hundreds of thousands of people waiting for this product on waiting lists, because right down to your particular address, unless we're convinced that product will serve you for years to come in a way that drives your happiness and does it without interrupting anybody's mobile service, we don't accept your application. And it's a very sophisticated model. One of the online questioners said that Verizon commented that they're balancing and capping at $400,000 a quarter in order to avoid disrupting mobile subs. Are you doing the same thing? And the answer is no, because our broadband subscribers don't do that by virtue of how we do this. So it's really a sophisticated model that we're quite proud of.
spk09: And now
spk08: I forget
spk09: the second half. Yeah, it was really a question around the breakout of gross ads and are we still seeing the same amount coming from urban, suburban, high quality. And the answer is relatively yes. Of course, as we continue to build into smaller markets and rural areas, which again, I remind everybody for us, it's 40% of the population of the top 100 markets and everything else is smaller markets and rural areas, which has a lot of geography, a lot of great customers in it. So overall, yeah, the majority is still coming from cable. The breakout between smaller markets and rural areas in their top 100 is relatively the same. And they continue to be, and more so, very high quality ads. In fact, our poos are up year over year, churn is down year over year. Obviously, Mike Katz spoke a little bit about customer sentiment towards this product. So we couldn't be more proud of how the gross ads are continuing to flow in and the makeup of those and the value that we're creating for customers as well as for T-Mobile itself.
spk11: Thanks, Peter. Operator, we have time for one last question. Please go ahead.
spk03: The last question today comes from Sebastian O'Petty with JP Morgan. Please go ahead.
spk06: Hi, thanks for taking the question. Just a quick couple of housekeeping questions. On FWI, I think you're currently in the market with an online promo, I think for $55 as well, but you had raised prices earlier in the year. Just help us think about the strategy behind that to the extent of how it fits into the overall strategy, particularly, Peter, what you just described, Mike, what you've been talking about on the call as well. And then another housekeeping question you've mentioned, I think, Peter, in your prepared remarks that you expect normal seasonal post-paid phone turn trend in the second half of the year, similar to a year ago. Should we be thinking about that on a sequential basis or more relative to the prior year? Just trying to get a sense of what you meant there in terms of the guidance. Thank you.
spk08: Let's start with
spk09: the second one. Yeah, on the turn, I really meant kind of sequential trends. So what we saw last year was Q2 to Q3 sequentially was up 10 bips and Q3 to Q4 sequentially was up 9 bips. And so those are generally the sort of trends we'd expect. So as you think about what we just delivered in Q2, I'd anticipate a similar sequential increase in terms of number of bips and similarly then from Q3 to Q4 of this year. So that's kind of the housekeeping around that. We kind of wish it was that precise, but yeah, it's not that precise. That's the general expectation
spk08: for sure. On the 5G broadband pricing, I would say you were asking what should be read into that from a strategy standpoint and I would say nothing. What you'll see from us is we try things, we learn, we have test sells, we do things online, we do things in markets, and we're always looking to see kind of what resonates and what people respond to. But overall, the general trend for us is that we are post the period where we were discounting every customer all the time during the introductory years. We've moved back to a normative pricing that we think is highly attractive and we like to understand those elasticities and so you'll always see us doing things. And before I hand it to Kathy to wrap things up, I will just tell you thank you for all these great questions. It's just an absolute pleasure to be able to talk about this team's outstanding performance quarter after quarter. We kept our prepared remarks to just 11 minutes so we could get to lots and lots of your questions. That's because we love you and we listen to you so we try to be responsive and Kathy will let you wrap us up.
spk11: Thanks Mike. That's all the time we have for questions and we appreciate everyone joining us today. We look forward to speaking to you again soon. If you have any further questions, you may contact the investor relations or media departments.
spk03: Ladies and gentlemen, this concludes the T-Mobile second quarter earnings call. Thank you for your participation. You may now disconnect and have a pleasant day.
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