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T-Mobile US, Inc.
4/24/2025
Good afternoon, everyone. All participants will be in a listen-only mode. Should you need assistance, please signal a conference specialist by pressing the star key followed by zero. After today's presentation, there will be an opportunity to ask questions. To ask a question, please press star and one. To withdraw your questions, you may press star and two. You may also submit a question via X by sending a post to at T-Mobile IR or at Mike Sievert, using cash tag TMUS. I would now like to turn the conference call over to Kathy Yao, Senior Vice President of Investor Relations for T-Mobile US. Please go ahead.
Good afternoon. Welcome to T-Mobile's first quarter 2025 earnings call. Joining me on our call today are Mike Sievert, our president and CEO, Peter Oswaldek, our CFO, as well as other members of the senior leadership team. During this call, we will make forward-looking statements which involve risks and uncertainties that may cause actual results to differ materially. We encourage you to review the risk factors set forth in our SEC filings. Our earnings release, investor factbook, and other documents related to our results, as well as reconciliations between GAAP and non-GAAP results discussed on this call, can be found on our investor relations website. With that, let me now turn it over to Mike.
Okay. Thanks, Kathy. Hi, everybody. Thanks for joining. We're coming to you from Bellevue, Washington today. Got the whole team here. And first of all, let me welcome Srini Gopalan, our new chief operating officer, to the team. And can I still say new? Because you're already making such a big impact. Srini is certainly joining us at one of the most exciting times in our history. Welcome to the team, Srini.
Thank you, Mike. It's great to be here.
Turning to our results, this was another really strong quarter, showcasing T-Mobile's outsized performance versus peers and versus the high expectations we set as well. Listen, I get a lot of questions about how we can be this consistent, even as the macro environment constantly changes, delivering industry-leading customer, service revenue, and EBITDA growth yet again. And the answer is simple. It's that our team is relentless when it comes to execution, innovating on behalf of customers. And importantly, we are building on T-Mobile's durable advantages of the best network, the best value, and the best team's obsession with delivering for customers and for shareholders quarter after quarter. Let's start with wireless. It is all about growth, with even more customers coming to T-Mobile in Q1 this year than last year. In fact, we set a new record with our best ever Q1 for total postpaid net additions. Postpaid gross additions were also a Q1 record. In fact, you'll recall that last year, 24, our greatest growth year ever, And yet, gross additions were up year over year this Q1 versus that year in every single category across total postpaid, phones, non-phones, and even 5G broadband. This is an important indicator, showcasing that customers continue to choose T-Mobile at higher and higher rates. We also led the industry once again in postpaid phones, adding $495,000. And importantly, we did it while growing our share of households, not just in smaller markets in rural areas, but across the top 100 markets as well. And our momentum is equally strong for T-Mobile for Business, where we continued to lead the industry in both total postpaid and postpaid phone net additions while adding the most ever customers in enterprise, a record quarter. Switching back to consumer, our industry-leading value prop continues to encourage new customers to self-select up the rate card. 60% of lines on new accounts continue to load onto our premium plans. That's about double that of our current base. This contributed to post-paid ARPA growth of nearly 4%, our highest Q1 in eight years. And we're not slowing one bit on the value and innovation leadership that customers love about T-Mobile. Just this week, we unveiled the latest value propositions from T-Mobile, two very simple choices that we call Experience More and Experience Beyond. Our new experience plans are the best expression of T-Mobile, offering exactly what customers are seeking today. And our new offers are designed to make it even easier for customers to compare and understand the superior value that T-Mobile delivers. Okay. Turning to broadband, I'll start with our 5G broadband offering. For the 13th quarter in a row, we led the entire broadband industry in customer growth with 424,000 net additions. We achieved multiple new records, from our lowest 5G broadband churn ever... to adding the highest-ever net business high-speed Internet customers. As you can see, our new pricing construct, which is aligned with our mobile offerings on good, better, best tiering, is resonating really well with customers, while at the same time, we saw our highest-ever Q1 ARPU growth in broadband, showing that the business is in a really good spot. Let's turn now to T-Fiber. With the completion of our transaction on April 1st for Lumos, we're now set to officially launch T-Fiber later this quarter, something that's been in pilot for the last two-plus years. This is the beginning of something great, another step on our journey of profitably serving even more broadband customers, leveraging our many go-to-market strengths, including our million-plus fixed wireless waitlist. And we can't wait to close our Metronet transaction soon to further expand T-Fiber and bring better broadband choices to more Americans. As always, our ability to take share is enabled by our world-leading 5G network, where we have the best assets and a multi-year lead. And yet, we still set the pace on implementing the most advanced customer-facing technology. We're excited today to announce that T-Mobile is now the first and only carrier in the country to roll out 5G Advanced nationwide, which is enabled by our nationwide 5G Standalone Core. 5G Advanced is faster and more dynamic and more efficient. We achieved a record 6.3 gigabits per second download speed in a recent real-world field test. And we're also able to better serve our business and government customers with improved slicing and lower latency. And of course, third parties just continue to affirm our leadership with big awards coming in from both OpenSignal and RootMetrics yet again. Now, as cool as all this sounds, I want to be clear that we aren't doing these things just to see if we can. We implement the technology advancements at this pace because it creates a superior customer experience, enabling us to squeeze more customer-facing value out of every capital dollar we spend. This is just fundamental to our approach, and it always has been ever since we were a lot smaller, and it remains a core advantage today. Speaking of, we continue to rapidly roll out our beta of TSatellite, now with hundreds of thousands of active users. I'm going to remind you, TSatellite is the only mobile phone satellite network that keeps you connected automatically. No apps to open, no searching for a connection, phone pointed at the sky, trying to get a message out. And most importantly, no missing messages if you leave the footprint of your terrestrial network without even knowing it. That's our goal. This is a one-of-a-kind service, and our aim is simple, to make T-Satellite just work so you are always connected and reachable, even with your phone still in your pocket. Now, once in a while, we break news on this broadcast, and I wanted to let you know that after gauging the incredible response from customers, including broader-than-expected interest from competitors' customers... We've set our final launch pricing for T-Satellite at just $10 a month. Except, of course, for our Experience Beyond and Go 5G Next plans that will include it for free. And we're going to honor this price for AT&T and Verizon customers as well. Because this is the only place they can get a service anything like this. With over 550 satellites in service and counting. Commercial service starts in July, and this Gen 1 pricing will be good for at least a year for everyone. Okay, shifting gears. We're not only innovating in network, but a big part of our exciting growth journey centers on transforming customer experiences with digital and AI. Our flagship digital platform, T-Life, is clearly resonating with customers. Compared to just last quarter, we've nearly doubled the percentage of our postpaid phone upgrades completed digitally, with well over half of upgrades being digital by quarter's end and growing. And our new Intense CX AI features pioneered with OpenAI are already significantly reducing the need for customers to reach out to our care team. We're solving customer pain points before they happen and meeting our customers exactly where they want. Based on these early results, the audacious multi-year goals in this area that we set out last fall appear to be more than on track. Okay, I want to come back to our underlying theme of delivering thoughtful, profitable, and durable growth. Our best-in-class customer results also translated into industry-leading financial growth across multiple metrics, again in Q1. Our postpaid service revenues once again grew 8% year over year, and overall service revenues grew 5%. That's a rate that is more than triple that of our next closest competitor. Core adjusted EBITDA also grew 8% year over year, double the average of our wireless peer group. We also delivered $4.4 billion in adjusted free cash flow, a new Q1 record, translating to, once again, industry-leading adjusted free cash flow conversion from service revenues of 26%, a new Q1 record, and about double that of our closest competitor. we have had a powerful start to 2025. Our story is so simple, and it's consistent. We have built sustainable, long-term, durable advantages, allowing us to continue to offer a highly differentiated value proposition that's right on point. Our execution, our focus on customers, and on setting the standard in innovation and technology transformation are are the things that continue to set us apart. We have always aimed to deliver thoughtful, profitable, and durable growth, and that's exactly what we continue to do across every area of the business, again in Q1. And let me end by saying we are far from complacent. This team right here, along with our thousands of coworkers, come to work every day and act like we are running for our lives, constantly coming up with new customer ideas and new ways to improve how we serve them to smash the pain points that still make this industry notorious. At T-Mobile, we call this mindset, we won't stop. So we won't stop. And for those of you that are counting on us, and I know you are, I want you to know we won't slow down either. Okay. Peter, over to you to give an update on our guidance.
All right. Thanks, Mike. As you can see, 2025 is off to a strong start. So let me provide an update of our expectations for the full year with our financial guidance now also reflecting the inclusion of Vistar, Bliss, and Lumos. Starting with customers, we continue to expect to deliver total postpaid net customer additions of between $5.5 and $6 million, of which approximately half will be postpaid phone net additions. Both of these remain our highest ever expectations at this point in the year. We're also increasing our postpaid ARPA growth expectations to be at least 3.5% for the full year. As we see continued deepening of customer relationships, this is up from our prior guidance of around 3%. And at the same time, we expect postpaid phone ARPU to grow at 1.5% this year, even higher than last year's growth of 1.1%. With the higher expectations for ARPA and ARPU Grove, we now expect 2025 organic service revenues to grow at an even higher rate than where we guided last quarter. We now expect core adjusted EBITDA to be between $33.2 and $33.7 billion for the full year, up just over 5% at the midpoint. Turning to Cash Cap X, we continue to expect Cash Cap X to be approximately $9.5 billion. finally we now expect adjusted free cash flow including payments for merger related costs to be in the range of 17 and a half to 18 billion driven by both margin expansion and capital efficiency and resulting in industry leading service revenues to adjusted free cash flow conversion all right let me also spend a moment providing some more color on the close of the jv transaction which acquired lumos Going forward, the consumer experience and retail business is fully owned by us, and we also share in 50% of the JV economics. We will treat the acquired customers as a base adjustment in our second quarter results. And as we fuel customer growth, we expect the retail business will be slightly accretive to service revenues and neutral to adjusted EBITDA and adjusted free cash flow this year. Additionally, our 50% equity stake in the JV will be reported below the line as an equity method investment and is expected to be immaterial to net income this year. After closing Metronet, we will provide you with a more comprehensive update regarding the contribution of both of our fiber JVs. To sum it all up, in Q1, we continue to show we can consistently execute and continue to deliver outsized and profitable growth. And with that, I will now turn the call back to Kathy to begin the Q&A. Kathy? Thanks, Peter.
Okay, let's get to your questions. You can ask questions via phone by pressing star, then 1, and via X by sending a post to at T-Mobile IR or at Mike Seaver using hashtag TMUS. We will start with a question on the phone. Operator, first question, please.
Our first question comes from Ben Swinborn from Morgan Stanley. Please go ahead with your question.
Thank you. Good afternoon. I guess two questions. Maybe I'd love to hear from Srini. I know it's been a short period of time, but you know the company well. Now that you've been in the seat, what do you think is the biggest opportunity ahead at T-Mobile? Anything you think the market in particular doesn't fully appreciate? And then I don't know if I can get more out of you guys on T-Fiber, but now that you've closed Loomis, and you're going to start selling the product. Can you tell us a little bit more about sort of the go-to-market and expectations for kind of driving that business into the base, especially the fixed wireless waiting list and your existing wireless customer base? It seems like a pretty big opportunity out of the gate here now that you've closed that, so I would love some more color on Loomis now that it's done.
Okay, thanks, Ben. Well, we'll start with Srini, and then we're going to go over to Mike Katz.
Cool. Well, Ben, thanks for that question. It's been about 50 days in. And like you said, I'm not new to this company. I've been on the board for well over four years. But just some early impressions. Nothing quite prepares you for being here. It's this incredible combination of a focus on kind of smashing customer problems. huge intensity and commitment to quarter-to-quarter delivery, but also an incredible boldness for the vision and making a step change difference to this industry and to our performance. So I've really enjoyed my first few weeks here. To your specific question on the biggest opportunities, look, I think This company has got something incredibly special in terms of its culture of smashing customer problems. I think the big opportunity we have is taking that culture and putting that together with what we have now as easily the best network in this industry, along with the huge strides that we've made in our digital capabilities. And Mike talked briefly about them. You know, more than half of our upgrades now being done through T-Life. I think the real big opportunity is to bring together this culture, this incredible thing that we've built, along with the best network and now world-class digital technology to continue smashing customer problems in a different and more enabled context.
Love it. Okay. And T-Fiber, the go-to-market approach, what can we expect, Mike?
Yeah. No, thanks for the question, Ben. And we agree with you. We're also really excited about this, and we think it's a big opportunity. And for exactly the reasons that you just said, you know, the assets that we have we think make a real difference as we get into the T-Fiber business. And Mike said that we're going to do our launch later this quarter, and you'll see us leverage some of these capabilities in our go-to-market approach. Yeah. you know, things like our brand and leveraging our national advertising campaigns that we already do for our broadband business today. Things like on-the-ground distribution, and if you look at a business like Lumos, they've never had the benefit of a big retail distribution in the ground in those markets with big customer flows coming into them that we'll immediately be able to take advantage of. The customer list with HSI, because HSI is a fallow capacity business. We do have customers, like Mike said, over a million that are sitting waiting for broadband from T-Mobile. Some of those customers happen to be in these Lumos markets that we'll immediately be able to serve. So you're going to see us start to and begin, once we do our commercial launch, take advantage of those and bring people straight on to T-Fiber.
Terrific. Thanks, Ben. Thanks, guys.
Operator, time for the next question, please.
Our next question comes from Sam McHugh from BNP Paribas. Please go ahead with your question.
Go ahead, Sam.
Okay, let's move on to our next question.
There we go. I'm here now. Sorry, I was on mute. I did the classic. I was saying hi, Sharini, as well. A couple of questions. One is just on the price ups. You managed them incredibly well last year in terms of churn, but some of your peers have struggled more recently, I think, with price ups. So as we're looking into Q2, should we think about a pretty decent step up in churn rates? I guess that's question one. And two, it looks like you could have gone a bit heavier on kind of marketing and promos and trying to win customers in Q1. As we can see, the strong EBITDA result. Did you hold back in the first quarter? I'd love to hear your views on kind of industry dynamics. Thanks.
Thanks. Love it. Well, thanks, Sam. First of all, on the pricing, what we are out there doing right now is really just completing a project that we started last year to get after some long, outdated plans. First price increase of this kind in more than a decade. And I think because of that, our customers have a lot of acceptance of it. I think they understand that. especially since we take our time in a test and learn method like we've been rolling this out. We understand how to talk to them about it and explain to them what's behind it, and they've been accepting it. And so that's gone really well. It's only affected some customers, but it is millions of legacy rate plans. And the churn artifacts that you see from that are temporary in nature. I mean, the notifications were in one queue. The bill actually changes in Q2, so you see the effects across both quarters. So far, it's coming in just as expected. And again, that shouldn't surprise you because we've been doing this in such a stepwise fashion over a period now of many months of rollout. As it relates to promotional intensity, my personal view, and I'd love to turn to John Fryer next, is that the nature of competition keeps changing, but the extent of it isn't changing the way a lot of investors think. This is kind of a misunderstanding out there. I want to be clear that like overall in the industry, while it's competitively intense, the industry overall is more successful now than it has ever been. I mean, think about that. Overall industry cash flows over the past 12 months are just about 50% higher than 2022 levels just three years prior. That's amazing. And that's on the strength of 5G. And it's not on the back of customers. Customers are experiencing three times more data and four times better speeds across the industry, not T-Mobile, than just five years ago for every dollar that they spent. So customers are getting more. The industry based on cash flows, which is cash is king, is more successful than it has ever been, even in the environment of the promotional intensity that you're asking about. Specifically on Q1, in every single quarter, we can do more than we do, and we're guided by this discipline that allows us to go after the ads that we think are going to make the biggest long-term difference to our business so we can really serve people over the long haul. Maybe you can talk just a little bit about the competitive dynamic that we saw in Q1, John, and how we were able to deliver these outsized results.
Yeah. So as everybody knows, as you can see from the release, it was just a phenomenal quarter for us at 1.3 million total postpaid net additions and leading in the overall gross ads across every single postpaid category. And like Mike said just a few moments ago, the competition's always changing. Sometimes you're competing a little bit more on pricing, on your traditional plans. Sometimes it's a little bit more on devices. And what you see in this dynamic is more of a of a promotional on devices kind of competitive intensity in the marketplace. But that's been pretty generally consistent from the last several quarters. And what we have found is customers, you know, continue to love a great product, a great value. and paired with an incredible experience. And that's why you're seeing the kind of responsiveness that you're seeing from us, quarter after quarter after quarter, and not just in some of our high growth areas, but also across, like Mike said in his prepared remarks, across our top 100 markets. and across smaller markets and rural areas. Even in our top 100 markets, we're still growing across each one of the cohorts that we talked about in our Capital Markets Day, where we're number three in share position, or number two in share position, or perhaps even number one in share position. We're growing across each one of those categories and continuing to find ways to win that's resonating with customers.
I think a lot of people would be surprised to hear we're still gaining share in the top 100 markets versus a year ago. And, you know, we're not, but some are. And, you know, it just goes to the strength of the differentiation of the value proposition. I think T-Mobile is in a spot right now where it's more differentiated versus the competitors than it ever has been in our history. With the strength of our 5G network, all the things we're doing with T-Satellite, the magenta status kind of – you know, benefits of membership, benefits that we're able to convey to people, and the day-to-day superior experience that only T-Mobile people can provide. And, you know, that's showing up in all-time record Q1 customer results. So, you know, my general sentiment on it is this is a great neighborhood, this industry, and T-Mobile is the best house in it.
Peter, perhaps you could touch on the results.
Yeah, I mean, you know, it's just as Mike said, it's every the question of are we slowing down, you know, in terms of what we could have gone and get is absolutely no. We optimize every quarter, as we've long said, for the most value creation in terms of the number of nets. And Q1, much like on customer growth, much like on subscriber growth, much like on. account growth or service revenue growth was very strong from an EBITDA perspective. And that allowed us, of course, with the M&A activity as well, to increase the guide for EBITDA for the year and have confidence in delivering that guide. As you know, one of the things we're doing this year is investing for some of those amazing opportunities that we laid out at Capital Markets Day that underpin the 2027 guidance that we gave And we see a lot of that, whether it's now shifting over to new macro site build on a network or continuing to invest in digitalization and the opportunities that that unlocks from a customer value perspective and love perspective and secondarily the cost elements of it. We'll see a lot more of those happen as we get into Q2 and the balance of the year. So that's kind of shaping, as I think about EBITDA, but very pleased, obviously, with the Q1 results across all the financial metrics.
Thanks, Sam. Operator, next question, please.
Our next question comes from Peter Stepino from Wolf Research. Please go ahead with your question.
Hi, and thanks. Two, if I may. One, on Lumos and Metronet and U.S. Cellular, you have a lot of future EBITDA that is coming over the next several years and not in your long-term guidance. You've budgeted the cash for those excluded from your buybacks. in your long-term guidance. And so I wondered when and how you might incorporate those acquisitions in your EBITDA guidance. And then kind of on a parallel M&A track, I wonder if you could talk a little more about cable assets as theoretical strategic assets for T-Mobile, especially as the number of fiber assets dwindles. Thank you.
We'll turn to Peter on the first one. Maybe I'll pick up the second one.
Yeah, I mean, that's just simple. Honestly, we'll update you subsequent to as and when those acquisitions close. So both for MetroNet, as I said earlier, we'll give you kind of a bigger picture around the total T-fiber strategy once we close that. And U.S. Cellular will give an update to the initial figures that we gave in the press release early on as and when we close the transaction. But you're absolutely right. It's very exciting to be in a position where those strong 2027 guidance figures that we gave actually excluded all of these elements of M&A. So that's something. But includes some of the cash. But includes the cash outlays when we talked about the capital investment profile. Yeah.
And we'll do that just like we did it for Lumos. And so we closed Lumos this quarter. As you saw in our guide, we indicated to you that this will be slightly accretive to service revenues. It will be about neutral to EBITDA this year because it's a growing business, a subscription business, and that overall between that and our positive momentum on ARPA, we're seeing positive upside to our prior guide on service revenues, probably squeaking in closer to 6% than the prior guidance of around 5% based on both those dynamics. So second question, do we want a cable asset? It's hard to answer that one. I don't want to sort of speculate on rumors and all that stuff. But I think we've kind of mostly shown our hand here. Look, we're a growth company. I mean, we are a growth company. And so what you see is our interest in 5G broadband that has made us the fastest growing overall broadband company in America for 13 quarters. And you've also seen us show our hand in terms of wireline Internet as having an increased interest relative to other things in pure play fiber. Why? Because it's a growth category. And we also think it's the most elegant way to serve customers. It's lower cost, it's a superior product, and it's more consistent with the way we run our company. So I can't talk broadly about rumors and speculation and all that, but our strategy is pretty clear here. And I love the hand we have because we are leaders in broadband today, intend to continue to be. And I think you'll see T-Fiber continue to play a bigger and bigger role slowly and systematically over time.
Thank you, Peter. Operator, next question, please.
Our next question comes from John Hodelick from UBS. Please go ahead with your question.
Great. Thank you. Mike, it seems like churn is up sort of across the board from the wireless carriers here, and it seems like a lot of it is is driven by price actions. So two questions. So first of all, in the past, you've said that a bigger switching pool is good for T-Mobile because it allows you to take share. Do you still believe that's the case, number one? And number two, Do you think we push a little too hard on pricing? Because it does seem like you're seeing a little bit more sensitivity than I would have thought for the entire industry. You know, have we pushed as far as you think we can go? And then one quick follow-up. Are you guys seeing any macro pressure in the prepaid market or on the wholesale market that is starting to emerge from what we're seeing in the economy? Thanks.
Okay, great. I'll start. Maybe we'll turn back to John on the macro pressure on prepaid question. You know, so overall, right, you saw across the industry churn was just on the margin a little elevated, and I think there's a number of dynamics there that probably have more to do with kind of macro questions than with competition. You know, I think people – there's a certain element out there where people are – in a time of uncertainty about the future, grabbing what they can afford now. And so you're seeing kind of some amount of probably move forward of upgrades and switching. And so churn was a little elevated for everybody, and upgrades seem to be happening at pace. And I don't know if that's tariff questions or what's the economy going to look like tomorrow questions. I'd say whenever I get asked about the economy, my first answer is we're not really the people to ask. I mean we're probably the least canary in your coal mine because people feel so strongly about this category that we'll find a way to keep paying their bills. But there might be a little bit of a pull-forward dynamic happening. And, you know, of course, it is competitive out there. But as I said in response to a prior question, I think the nature of that competition just keeps changing. By the way, in the first moment when it changed, sometimes, again, you see a little bit of a pull forward. And there was a lot of focus on devices over the past few months. Your question about kind of, you know, how much more of this can we take? I mean, I don't know how to answer that other than, you know. It is competitive. And, again, when you look at the lens of the companies overall in the industry and their performance, it's similarly competitive because the companies overall are delivering all-time record success, certainly T-Mobile leading the way in our financial growth on things like service revenues, EBITDA, and cash flow margins. Switching to your second question on – oh, and is switching still an opportunity for us? Absolutely. And I think you can see that in our all-time record results in Q1 that corresponded with the question. And then what's happening in prepaid, John, and is there anything about the macro environment? that might be affecting industry prepaid nets, or what are your observations?
Yeah, John, thank you for the question. You know, what's happening in our prepaid business is really great. This question that got asked last time in terms of what might be happening with immigration, and I responded, I didn't think that a whole lot was going to be affecting our business because immigration We have a premium monthly subscription business for the most part in our prepaid segment, largely led by our Metro by T-Mobile brand. You know, we're serving nearly 25.5 million prepaid customers now. And that's turned out to be exactly the case. There's been some uncertainty out there that's affecting some transactional prepaid brands. That's more in other companies versus ours. Our business has been very, very stable in this area. And as you saw that we had another quarter of growth. When you look at the last four quarters, 350,000 post prepaid net ads over the last four quarters. This particular quarter that we just finished nearly 50,000. And churn that's actually reduced also on a year-over-year basis by seven basis points. So we're seeing nice stability in our overall prepaid business. You know, what's also happening when you look at any kind of delinquency rates or payoffs, payment arrangements, or anything that's happening with the consumer, none of that's really changing in our business at all. So it's very nice and stable. As Mike said, we might not be the first canary in the coal mine to tell you what's happening because people find this category so indispensable. And if there ever is any kind of change, And there's more of a value orientation while we're ready to serve customers because we know how to serve customers in that kind of an environment as well. So, yeah, very, very pleased in the overall prepaid business and what we're seeing.
And I think, John, you asked also about wholesale and what are we seeing there. And great question because there's obviously a lot of moving pieces in our wholesale and other service revenue component. And what we're really seeing there in the underlying trend, so there's long expected things happening there with respect to dish and track phone, and those are declining as we anticipated. What we have in the underlying business, if you take away the expected dish and track phone declines, is actually growth. And when you take that and couple it with the other service revenue, which is really T ads, as well as the M&A from Vistar and Bliss, we believe Q1 was really the low point for us in wholesale and other service revenue. And we anticipate then growth to continue throughout the year and probably will end full year in that 2.9 ish billion range between the underlying wholesale growth again, excluding dish and track phone long expected. and then TADs, including Bliss and Vistar and our ability to scale those.
Thanks, Peter. Thanks, John. Operator, next question, please.
Our next question comes from James Schneider from Goldman Sachs. Please go ahead with your question.
Good afternoon. Thanks for taking my question. I was wondering if you could maybe contextualize, you know, the contribution you're expecting in broadband in your overall – post-paid net additions for the year, do you think you can sort of maintain this pace of high-speed internet, fixed wireless additions above 400,000, and maybe give us a little bit of color on how much fiber ads you might expect once you close both Lumos and now Metronet by the end of the year or some kind of run rate? And then as a sort of second question, I want to sort of ask what environment you're seeing right now in terms of gross ads thus far in Q2. Some of your competitors have talked about an elevated gross ad environment actually accelerating into Q2. I'm wondering if you're seeing the same thing. Thank you.
Okay, great, Jim. Thanks. I'm going to turn to Mike. I mean, we probably aren't going to give you too much. We don't really guide on these metrics, but at least we can tell you a little bit about how we're feeling about it and what we're seeing on 5G broadband and a little preview on T-Fiber.
Yeah. I mean, what we're seeing on 5G broadband is just fantastic, and I think the team that runs this for us has just done an exceptional job. Mike mentioned in his opening comments, 13 quarters in a row in 5G broadband being the leading broadband provider in this category. And you've heard me say this before, so I'm sorry if you're getting tired of it, but the reason for that, first and foremost, is because it's a great product. You know, broadband is an essential category for people, and they're not going to compromise. And 5G broadband is meeting the needs of millions and millions of customers across America. And that's really what's driving broadband. the growth for us in this category. And you're seeing that reflected in things like churn. Mike mentioned up front, this was the lowest churn quarter that we've seen in our broadband business. You're seeing it in our satisfaction scores. We've long been the leader in NPS scores in our 5G fixed wireless business, and that lead is growing. We had the biggest delta between us and the other categories in Q1 that we've ever had. You're also seeing we made some adjustments in pricing at the end of the year. Mike mentioned the ARPU gains that we had year over year. You're seeing customers, like we see in our post-pay portfolio, self-select into the broadband plans that offer them more and more value. So this business is going great. And it's one of the things, like we talked about when we first discussed fiber, has given us so much confidence about our opportunity to succeed in fiber as well – because we can use a lot of these same capabilities that we've built in running a national-scaled fixed wireless business to go succeed at fiber, and I think succeed with some advantage that would enable us to penetrate more and penetrate faster into the markets where we have fiber. Getting into the specific numbers, we're not ready to do that yet. Maybe we'll save that for after we close the next transaction, but we're really looking forward to it and think we're in a great position to succeed.
I think we're very much on track for the 12 million subscribers we talked about last fall by 2028 as well. As it relates to your question about kind of ad momentum, I'm surprised it took until the fifth question to get that. I'm going to resist the urge. I really want to tell Peter to put his spreadsheets on blast and just send them out. But, you know, last quarter we resisted the urge to give you much inter-quarter color, and we're going to do it again. I can tell you a few things. One, reminder, Q1 was an all-time quarter. record in terms of postpaid net additions and gross additions for T-Mobile. We also moved up on ARPU and ARPA on the strength of self-selection of the rate card, some of the optimizations, and the overall competitive dynamic. We also moved up service revenues related to all that marginally. We're defending the highest guide we've ever had on post-paid net additions, and therefore phones for a Q2, even better than last year's guide, which was an all-time record year. So those are the things I can tell you. Hopefully you can tell we're feeling great about the year. We think we're very much on track for the things that need to unfold for us to deliver our year as well as our multi-year guidance to you. But we're going to resist the urge to provide inter-quarter dynamics for you. Okay.
Okay, great. Thanks, Jim. Operator, next question, please.
Our next question comes from Craig Moffitt from Moffitt Nathanson. Please go ahead with your question.
Hi, thank you. Let me ask the obligatory question about tariffs. Since it's likely that we'll see fairly significant tariffs on handsets coming in, how do you think that plays out in your business? Do you think that we are likely to see higher handset prices? And if so, Will that dampen upgrade rates, or is it likely that those will be absorbed by the promotions that you and your competitors offer? And so I'm just wondering how you think about how that plays competitively.
Yeah, thanks, Craig. Yeah, I mean, it's pretty hard to predict right now what's going to happen from a tariff standpoint. Obviously, it's a moving target. We certainly understand the goals of the administration. It's not clear how much this is going to affect the handset market. I think to the extent that it does land and if it's a material thing, ultimately, I think we're going to see that the customer is going to wind up having to bear that cost. Taking on something big on the tariff front is just not something our business model is interested in trying to do or able to try to do. So, you know, the customer is going to wind up bearing the cost of that. And probably the dynamic of that would be a slowdown in upgrade rates, exactly to the premise of your question. You know, and that has other tumble on effects in terms of, you know, possible benefits and possible costs to us that we would adjust for. Add it all up. Right now, we haven't seen anything that causes us to think there's any kind of material impact to our business coming either way. And, you know, obviously, if something changes on that front, you know, our investor community would be the first to hear. But right now, we don't see anything on the horizon that would rise to being material or causing us to second guess our guidance that we've shared with you. Anything to add to that, Peter?
No, I think that's everything we see today is embedded in that EBITDA guidance. Again, we've reiterated CapEx guidance, so we're continuing to build. We're continuing on all of that front. But, again, as you mentioned, it is a very dynamic environment, and we continue to monitor it, of course.
Thank you, Craig. Operator, next question, please.
Our next question comes from Timothy Horan from Oppenheimer. Please go ahead with your question.
Thanks, guys. Comcast said today they're seeing more and more subscribers using their mobile devices to replace their home broadband. Are you seeing much of that? And, you know, I know you have a new price plan out there with 250 gigabit, you know, hotspot. Is that intended to maybe help that process? And I guess related to that, are there other things you can do to create almost quad play-like services so people cut their wireline or broadband things?
Yeah, thanks. It's always been a dynamic we've seen, Tim, in the category, especially among the prepaid subsegment. So there's a pretty significant part, for example, of our Metro by T-Mobile base where their Metro phone is their only connection to the Internet. And the percentages go down as you kind of move up the prime scale and into postpaid. It's always been a dynamic that we've seen. I don't. I don't have any evidence it's really changing in a significant way. But on the other hand, as people are faced with tough economic choices, and some families are, you do see that they prioritize wireless. That we've seen, and we've been seeing it now for nearly a decade, that when forced to choose, they would prefer to have wireless than broadband. That's the most important connection in their life. But I'm not seeing a sort of secular change in the dynamic there so far.
Thanks, Tim. Okay, let's go over to social. We've got a question from Roger Entner for Callie. Could Callie talk about the T priority progress and what do we expect for the year?
Hey, thanks, Kathy. And hey, Roger, thanks for the question. Look, I'm seeing that T-Priority is one of the most exciting growth opportunities ever for T-Mobile for Business. In fact, we just delivered the all-time best ever quarter for first responders with T-Priority. And I'll tell you, our... Our growth is happening across the country in smaller markets in rural areas, in top 100 markets. We welcomed the city of Las Vegas. We welcomed police department. We welcomed Oklahoma City Police Department and so many more. In fact, it was the best quarter for new account growth with first responders as well. Our funnels are up. 50% year over year, and it really is a pretty fantastic solution for first responders. And I'll remind you guys, it is the only truly nationwide slice available for first responders on a 5G standalone core architecture. So we're seeing double the capacity, two and a half times speed, and the priority and preemption along with the most availability and the most reliability really resonate with our first responder customers, and I couldn't be more excited about it. Thanks for the question, Roger.
Okay. Thanks, Callie. We'll go back to the phone now. Operator, next question, please.
Our next question comes from Greg Williams from TD Callen. Please go ahead with your question.
Great. Thanks for taking my questions. You spoke a little bit A little bit about Able M&A, and you mentioned PurePlay Fiber and you being a growth company, and that would be your focus. But there's media reports out there that's saying, you know, you could be presumably passing on the lumen fiber to home assets that could be a fairly attractive price. So, you know, you guys have that $20 billion disposal capital envelope. Just curious to hear your thoughts of that type of M&A and that sort of size of a deal to augment your T-fiber business. Thanks.
Yeah. Thanks for the question. I mean, I don't really have anything new to report here. What I've been saying for a while is that we are interested in the space. Um, we're, you know, out there kicking the tires. Um, and you know, our appetite is limited and it has to be just the right thing. And we've kind of shown our preference for pure play fiber. It doesn't mean we're going to limit ourselves to that, but we've shown our preference for that. We also love the strategy that we've already unveiled. I mean, you know, if you think about, um, Our fixed wireless product moving to 12 million. Our Lumos and Metronet moving to 12 to 15 million homes passed on top of 12 million customers. That's a pretty substantial footprint already and allows us to be choiceful. You know, if there's things out there that we think could really add value and that we could derive a great return for our shareholders like we have in these first two where we predict IRRs in excess of 20 percent, then we'd be interested. And, you know, probably the simpler and more elegant and more pure play, the better. But, you know, it's not a hard and fast rule.
Great. Thanks, Greg. All right. We'll go back to social. This is a question from Chetan Sharma for probably Ulf. Congrats on a great quarter. Could you please give us some insights into how slicing usage is growing across different applications and industry segments?
Yeah, Ulf, and then maybe Callie. Go ahead, Ulf. All right. Well, thanks, Chetan, for the question. And as you know, the network team and the company went all in with 5G from the beginning. We had a standalone core already back in 2020 launched. And in 2023, we started to play around already with network slicing. We started in sports events because it's a great way to show that it really works. We did it for PGA Golf. We did it for MLB Baseball. And we did it for Formula One in Las Vegas and so on. And we were able to demonstrate that we can do points of sales on network slice. We can do critical communications for the events on a network slice. All of that has led us in 24 to industrialize this much more. I think one of the best examples of this is we launched a security slice where we can tie SIM security all the way through a slice into the network core. And as Callie mentioned earlier, the T priority is probably the best demonstration of how well this really works. Much more to come. We can see several use cases that are coming up in healthcare, manufacturing, in retail. where slicing provides the network experience that people really want, and all powered by our Formula 5G network, end-to-end with standalone core. Callie.
Well, that was very well done. I'll take you out on the road. I just was going to mention when it comes to a broadcasting slice, we announced this past quarter an interaction that we had with Disney Studios where we provided private 5G and a network security slice where they were able to broadcast from remote locations. to their studios real time, and that was on Lilo and Stitch. That was a very cool use case. T-Sim Secure, we literally have tens of thousands of S&B customers that are signing up for T-Sim Secure when they don't have a sophisticated IT department. For instance, this is a really fantastic use case for them. And point-of-sale systems have become fantastic ways for people in sports and entertainment to make sure that they cut down on long lines, that they provide security, and that... The fan experience is just the ultimate experience with our point-of-sale slice. So, yeah, it's been really, really great momentum. And I think what I would say here is we're just getting started. I mean, T-Priority has been the most scalable and I think really nailing the pain point and the use case on the head. But we're just getting started here.
And to that just getting started point, one of the things we announced today is that we're nationwide with 5G advanced. And that makes the slicing capabilities easier. Because in the early going, part of the challenge with slicing is each implementation is kind of a bespoke program. And now we're moving into the phase where we can automate implementations for our customers, which just opens up the TAM considerably for us on the kinds of opportunities that Callie and Ulf just talked about. So we're very excited about this moment.
Thanks. We'll go back to the phone queue. Operator, next question, please.
Our next question comes from Kanan Venketwar from Barclays. Please go ahead with your question.
Thank you. So, Mike, just in terms of the fiber question, I think all of us are trying to basically figure out why 12 to 15 million is the right number. And I think in the past you've described this as more of a you know, funneling mechanism, fixed wireless being top of the funnel and you're funneling people or upgrading people to fiber at some point. But if you end up with 12 million, then 15 million fiber passings just seems inadequate broadly, just from a long-term path perspective. So it would be great to get your thoughts on, you know, why 15 million is the right number for fiber. And then Peter, when we think about the fiber business and the impact on the P&I longer term, I appreciate that you may not want to give us the details right now, but directionally, if we think about the business, initially, there might be some fixed payments you have to accrue to the EJVs even before revenues start kicking in. So directionally, do these businesses become a drag initially, and then over time they essentially start contributing and become a creative? How should we think about the framework, you know, over the next two or three years?
Thanks. Okay, Kanaan, those are two great questions. First on the question about fiber, your question really goes to our why. What is our why? Why are we doing this? And, you know, I'll just kind of return you to our general premise here is actually pretty different than the premise that some others have in this space. And their premises are really based on the deep interplay with all the other products, so-called convergence. And for us on fixed wireless, there's some of that, obviously, that opportunity. But the much bigger question for us is whether or not we can, based on our know-how and our embedded investments and our big customer base and our 5G network and our data and the strength of our brand and our distribution, whether we can just quite simply, on its own, make a superior return in wireline fiber than a purely disinterested financial investor could. And we think we can. Those first two transactions, we unveiled that we do see very strong IRR potential overall. And it's just kind of different than the premise that I think others have in the space. And it sort of showcases why we have the preference. You know, Srini, you're a global expert in this space. You've seen the perspective both from the U.S., from Europe. Maybe you can comment on your views on convergence and how our strategy is a little different here at TMUS.
Sure. Thanks, Mike. Just picking up from where you left off, we normally tend to refer to convergence as, you know, a significant shift in consumer mobile buying behavior. where they moved to buying wireless products from their wireline provider. And that's the thesis of a few players here. As you said, our thesis on how this market evolves is different. Let me give you two or three data points that kind of support where we stand on this. The first one of those is more than 85% of the U.S. for over five years has had the option of buying wireless from their wireline provider. Now, to the extent that they've chosen to do that, that's built into our run rates. I think the second piece is behind this thesis of convergence is this story that somehow convergence is inevitable in the U.S. like it was in Europe. Now, there's a flaw in that theory. It isn't inevitable in Europe. Some of the biggest European markets, whether that's Germany, where I recently worked in, or the U.K., have convergence levels that are lower than the U.S. And that happens because whether the change in consumer behavior or not happens or not is down to market-specific things. And you look at the U.S., the extent to which we have family plan bundling in wireless, I mean, the U.S. is probably the only market I know where wireless churn is significantly lower than wireline churn, which tells you something about the quality of those wireless relationships. So you put all of that together, and that's why our thesis on convergence is different. That said, we see a significant opportunity to make equity-enhancing investments in fiber. And so the question for us is always going to be, what's a good investment in fiber versus whether it's big enough? And that's the difference in questions we're answering, I think.
Yeah, well said. And I think to the very specific question you asked about the $12 to $15 million, I hate to give an unsatisfying answer, but it depends. We're going to follow the capital allocation strategy that Peter has laid out over and over again. And to the extent that we see opportunities based on all of our strengths, embedded capabilities and know-how to make a superior return and therefore deliver you, our shareholders, with a superior return, we're interested. And, you know, that may not mean that $12 to $15 million is where we end, but it's certainly taken the first two JVs plus our wholesale partnerships where we think we're tumbling to with the transactions already decided on. And, you know, we'll see where the future takes us on this one.
You know, as you were asking kind of about the long-term growth and how do these play out, I won't speak to MetroNet yet. It's not closed. It wouldn't really be appropriate for us to do so. But as I think about this, first off, on the Lumos JV, there are no fixed payments. We aren't settling ourselves with fixed payments. All of this is funding payments. accretive growth. And that's the exciting part of all of this is whether it's, remember, we have 50% economic interest in the JV itself, the InfraQuo, which is going to continue to grow in the case of Lumos as well to pass a significant number of households. And for us, it's about customer growth, funding subscriber acquisition. So that's what we're investing in right now. And as you think about what that returns from a value proposition into the longer term, That's what we're doing here. It's not just funding today's growth. It's funding the growth of T-Mobile beyond 2027 even. How do we set this company up to be a high-growth company many, many years beyond just the capital markets day that we gave? It's important, I think, to think about these structures because of the way we did them as cash generating structures. You know, we talked about Metronet in particular. In the case of the current plan that we put into the press release is the case for this. We are already going to be seeing distributions back before the end of that 2030 period and the six and a half households period. Six and a half million households passed there. But all of this is funding strong value-accretive customer acquisition and creating great long-term value creation for T-Mobile.
Thanks, Peter. Thanks, Kanan. Operator, we have time for our last question.
And our next question comes from Jonathan Chaplin from Newstreet. Please go ahead with your question.
Thanks, guys. Just one from me following up on the fiber discussion. Does it matter where the fiber locations are to you? Is it a matter of sort of building fiber in – markets that don't have fiber today or is it more important for you to have markets in big growing cities which might also be markets where you need mobile capacity at some point in the future and yeah would love your thoughts given that you can get better returns on these assets than disinterested independent operators would love your thoughts on market structure does it make sense for you guys to deploy fiber in markets that might have two players already, or would you stick to two-player markets? Thank you.
Thanks, Jonathan. Let me try to simplify it. The shortest version of the answer is not really. In other words, geography is not one of the primary inputs into our thought process on this. And the reason for that is that so far, based on our experience in fixed wireless and in our pilots of T-fiber, there's a strong industrial logic for both places where we're highly penetrated and where we're less penetrated and you know the obvious industrial logic kind of speaks to itself you know where we're highly penetrated we have more embedded advantages and therefore less friction uh... where we have less penetration we have more upside it can be a great front door and we're just pretty open-minded on that front uh... And part of it is if you look at our high-speed Internet business in 5G, it's geographically distributed all over the country because it really isn't about marketing in one city or another or in a rural area versus a suburban area. It's about finding pockets all across this country of capacity where no normal amount of mobile usage anytime soon will take up our capacity and where we approve applicants for fixed wireless. So that's our fallow capacity model. And since it is so widely geographically dispersed, the natural synergies don't inform the decision as it relates to geography. And based on that, I forgot your second half of your question already.
What was it again, Jonathan? It was about geography. Are we going to go into places with two existing fiber players or two broadband players or not?
I mean, the very – Our intention is to move quickly and for the majority of our work to be first to fiber. And, you know, that's where the returns are best. That means there's probably a cable operator. There may be fixed wireless available in that area. But our intention, generally speaking, generally speaking, is to be first to fiber.
All right. Thank you, everybody. That's all the time we have. We're excited to speak to you again soon. If there are any further questions, you can contact the IR or media departments.
Ladies and gentlemen, this concludes the T-Mobile's first quarter 2025 earnings call. Thank you for your participation. You may now disconnect and have a pleasant day.