Tuniu Corporation

Q1 2022 Earnings Conference Call

6/9/2022

spk00: Hello, and thank you for standing by for TUNIA's 2022 First Quarter Earnings Conference Call. At this time, all participants are in a listen-only mode. After management's prepared remarks, there will be a question and answer session. Today's conference is being recorded. If you have any objections, you may disconnect at this time. I would now like to turn the meeting over to your host for today's conference call, Director of Investor Relations, Mary. Mary, please go ahead.
spk01: Thank you, and welcome to our 2022 first quarter earnings conference call. Joining me on the call today are Donald Yu, 2NEWS founder, chairman, and chief executive officer, and Enqiang Chen, 2NEWS financial controller. For today's agenda, management will discuss business updates, operation highlights, and financial performance for the first quarter of 2022. Before we continue, I refer you to our safe harbor statement in earnings press release, which applies to this call, as we will make forward-looking statements. Also, this call includes discussions of certain non-GAAP financial measures. Please refer to our earnings release, which contains a reconciliation of non-GAAP measures to most directly comparable GAAP measures. Finally, please note that Unless otherwise stated, all figures mentioned during this conference call are in RMB. I would now like to turn the call over to our founder, chairman, and chief executive officer, Donald Yu.
spk04: Thank you, Mary. Good day, everyone. Welcome to our first quarter 2022 earnings conference call. From the beginning of this year, We have seen the most severe resurgence of COVID-19 since the initial breakout in 2020. As a company with deep experience in tourism, 2NEW has built resilience for coping with short-term industry fluctuations and we are confident that the industry will resume its recovery in the near future. During the past quarter, we continued to focus on product innovation, service quality, all of which will help us to remain competitive as we take on new opportunities and challenges. Even as the pandemic resurgence has temporarily halted most travel infuses them among the public remains high. According to a recent study by a domestic mainstream media outlet, travel ranked at the top of the consumption wish list for consumers aged between 18 to 35 and ranked in the top three categories for consumers about the age of 60. In order to satisfy our customers' demand for travel while complying with pandemic prevention regulations, we are constantly upgrading and innovating our products and sales models. In terms of our products, we have emphasized the development of local tour products for travel within cities and nearby destinations. Leveraging our leader hotel resources, we initiated seasonal product offerings and our hotel plus X product model, such as winter hot springs and the spring float picking in order to provide more device selection of local tour products for customers. Leveraging our resources in the city travel market, We also launched a series of city walk educational themed tour products, which cover museums, zoos, and public gardens. Our product innovations are designed to mirror market trends. Among these, camping has become more popular. We have recently begun offering high quality camping of glamping and RV camping for young customers and families with children. During the May holiday this year, sales of camping-related travel products saw significant growth. In line with our motto of safe booking, safe travel, most of 2NEWS products, especially inter-provincial tools, have adopted the advanced booking and travel confirmation sales model. Customers are able to make discount bookings and later confirm their departure date with the option to receive a full refund in case of cancellation, which also will help drive strong, enthusiastic sales done among customers for traveling in the future. Cuneo has fully leveraged live streaming shows as a case sales channel through the COVID-19 outbreak. We have hosted themed shows for our members' day, as well as shows centered around specific regional travel products, as well as multi-channel live streaming shows featuring outdoor travel and destination recommendations. in addition to our regular daily product promotions. 2NEW's live streaming shows are also an important channel for collecting customer feedback and to help us improve our product offerings. 2NEW has steadfastly adhered to our customer-first principle in providing full-cycle services for customers during the COVID-19 pandemic. Our customer service team has been monitoring the pandemic situation and works closely with our local tour operators to ensure gas safety during travel, providing timely refunds or exchange services during spikes in resurgence. Our customer service team communicates our regular customers on a constant basis and provide two recommendations, especially for discounted products that are available for advance booking. SUNY has gained a great number of loyal customers over the years through our reputation of providing high-quality products and services. And the contribution of our repeat customers To our overall, GMV has been increasing since the pandemic broke out. We will continue to work hard to provide high quality service for our customers and help them with future travel plans. Next, I would like to talk about our ESG development. In terms of products, we adhere to our strategy of supporting agriculture through travel. We collaborated with destinations in remote areas for product development and launched customized travel products especially for them. We also launched sales channels for local specialty products, allowing guests to have authentic local experience while supporting the development of the local tourism economy. Throughout the pandemic, we have placed a great focus on our employees' safety and health. In order to better take care of our local employees who work in different regions in China, we made proper work arrangements in accordance with regional pandemic prevention and control guidelines, such as working remotely from home, and enjoying flexible worksheets. We also implemented regular nucleic-based testing for local staff, especially reception staff at our destinations, to ensure the safety and health of themselves and our guests. We continued to organize team-building activities during the recent pandemic resurgence. and carried out internal trainings and competitions for our core staff and teams to keep them engaged and motivated. We also carried out several recreational activities such as short video contests and outdoor running contests to encourage our employees to stay healthy physically and mentally, in addition to Nielsen volunteers to support the community's dynamic prevention work and services. We remain confident about the future of China's travel industry, even though we are still facing many challenges on the road to full recovery. We are encouraged to see that the COVID-19 inter-province travel guidance was adjusted recently, which narrowed the restrictions from provinces to cities. While the overall travel demand in China continues to rise despite the resurgence of the pandemic, we believe that with patience, and support of our guests and partners, the days of traveling really will return soon. I'll now turn the call over to Anqiang Chen, our financial controller for the Financial Heights.
spk03: Thank you, Donald. Hello, everyone. Now I'll walk you through our first quarter of 2022 financial results in greater detail. Please note that all the monetary amounts are in RMB unless otherwise stated. You can find the US dollar equivalent of the numbers of earnings released for the first quarter of 2022. Net revenues were 41.5 million, representing a year-over-year decrease of 46% from the corresponding period in 2021. The decrease is primarily due to the negative impact brought by the outbreak and the spread of COVID-19. Revenues from package source were down 68% year-over-year to 14.4 million and accounted for 35% of our total net revenues for the quarter. The decrease was primarily due to the resurgence of COVID-19 in certain regions in China. Other revenues were down 15% year-over-year to $27.1 million and accounted for 65% of our total net revenues. The decrease was primarily due to the decrease in the fees for advertising services provided to Toys and Boots and viewers. Cross-profit for the first quarter of 2022 was $15.8 million down 45% year-over-year. Operating expenses for the first quarter of 2022 were $68.6 million, down 18% year-over-year. Excluding shell-based compensation expenses and amortization of acquired intangible assets, non-GAAP operating expenses were $65.5 million, representing a year-over-year decrease of 18%. Research and product development expenses for the first quarter of 2022 were 16.2 million, up 37% year-over-year. The increase was primarily due to the increase in research and product development personnel-related expenses. Sales and marketing expenses for the first quarter of 2022 were 29.8 million, down 16% year-over-year. The decrease was primarily due to the decrease in promotion expenses. General and administrative expenses for the first quarter of 2022 were 27.7 million, down 38% year-over-year. The decrease was primarily due to the decrease in general and administrative personnel-related expenses and allowances for DAO4 accounts. Net loss attributable to ordinary shareholders was $40.4 million in the first quarter of 2022. Non-GAAP net loss attributable to ordinary shareholders, which included share-based compensation expenses and amortization of acquired intangible assets, was $37.2 million in the first quarter of 2022. As of March 31, 2022, the company had cash and cash equivalents, restricted cash and short-term investments of $929.5 million. Capital expenditures for the first quarter of 2022 were $2.1 million. For the second quarter of 2022, the company is about to generate $32.2 million to $40.2 million of net revenues. which represents a 75% to 80% decrease year-over-year. Please note that the forecast reflects the current and the preliminary view on the industry and its operations, which is subject to change, particularly as to the uncertainties brought about by the impact of COVID-19. Thank you for listening. We are now ready for your questions. Operator?
spk00: Thank you. We will now begin the question and answer session. To ask a question, you may press star then one on your touch-tone phone. If you're using a speakerphone, please pick up your handset before pressing a key. To withdraw your question, please press star then two. In order to be fair to all callers who wish to ask questions, we will take one question at a time from each caller. If you have more than one question, please request to join the question queue again after your first question has been addressed. At this time, we will pause momentarily to assemble our roster. The first question today comes from Grace Au with Retail. Please go ahead.
spk02: Thank you. Hello, my name is Grace. I have a question for management. As we know, the tourism industry is currently faced with challenges because of the severe resurgence of COVID-19 in the past few months. And under such circumstances, how do you view the future development of the tourism industry? And what strategic measures will the company take in the second half of the year to deal with the risks brought by the pandemic? Will there be any changes compared to the past? Thank you.
spk04: Thank you for the question. We are facing the most severe rebound of the pandemic since the first quarter of 2020. The current Omicron outbreak has negatively affected the domestic travel market, as well as our revenues in the first half of the year. However, we are glad to see that with the number of infections gradually going down recently. Domestic travel restrictions tend to be eased. In the past Dragon Boat Festival, our number of trips doubled compared with Qingming Festival. The market may remain the momentum of recovery in the coming summer vacation and national day holiday provided that the pandemic is under control. In the long run, we believe the industry will continue to grow despite the impact of the pandemic. Tourism demand has not decreased but has been temporarily pent up and it will eventually be released in some days. This is demonstrated by the increasing popularity of camping since the spring. To capture the pent-up demand and resist uncertainties of the pandemic, we insisted to provide products which are innovative and flexible. On one side, our product design follows the concept of experiential tourism, adding more personalized or interactive activities for people to enjoy the happiness during the trip. On the other side, our product sales adopt advanced booking and travel confirmation model. People are free to book any products at any time. If their trips are delayed or canceled, we can choose a later departure date or just get refund. In terms of service, we always insist the customer first principle and provide full cycle service to our customers. Good services help us retain customers. It's important to care about customers, especially when the market is depressed. Our customer service representatives keep close contact with regular customers during the pandemic to reinforce the customer's thickness. providing them with travel-related messages. Therefore, 2NEW is likely to be their first choice when our customers plan to travel. In addition, the pandemic brings changes to the travel industry, and we are also trying something new. For example, we further developed rural tourism because it captures both the concept of a tourism and the momentum of our local tour. Our local tour team traveled across the country to find suitable destinations which should include characteristic accommodation, food, as well as local activities. We deeply cooperate with these destinations and design special products for them. Based on our experience in the travel industry and the knowledge of customers, we have these definitions to attract more customers and develop local tourism economy. Moreover, we also run a B&B intention by ourselves, exploring a new business scope. In general, we all stay with two new scope, competitive system. under the changing environment while trying to find the potential growth points. Thank you.
spk00: Again, if you'd like to ask a question, please press star, then 1. Since there appears to be no further questions, I will now turn the conference over to Tunia's Director of Investor Relations, Mary, for any closing remarks.
spk01: Once again, thank you for joining us today. Please don't hesitate to contact us if you have any further questions. Thank you for your continued support, and we look forward to speaking with you in the coming months.
spk00: Thank you for your participation in today's conference. This concludes the presentation. You may now disconnect. Have a good day.
Disclaimer

This conference call transcript was computer generated and almost certianly contains errors. This transcript is provided for information purposes only.EarningsCall, LLC makes no representation about the accuracy of the aforementioned transcript, and you are cautioned not to place undue reliance on the information provided by the transcript.

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