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Workday, Inc.
2/28/2022
Welcome to Workday's fourth quarter fiscal year 2022 earnings call. At this time, all participants are in a listen-only mode. We will conduct a question and answer session towards the end of the call. During the Q&A, please limit your questions to one. With that, I will now hand it over to Justin Furby, Vice President of Investor Relations.
Thank you, Operator. Welcome to Workday's fourth quarter fiscal 2022 earnings conference call. On the call, we have Anil Bushri and Chano Fernandez, our co-CEOs, Barbara Larson, our CFO, and Pete Schlampe, our Chief Strategy Officer. Following prepared remarks, we will take questions. Our press release was issued after close of market and is posted on our website, where this call is being simultaneously webcast. Before we get started, we want to emphasize that some of our statements on this call, particularly our guidance, are based on the information we have as of today and include forward-looking statements regarding our financial results, applications, customer demand, operations, and other matters. These statements are subject to risk, uncertainties, and assumptions, including those related to the impacts of the ongoing COVID-19 pandemic on our business and global economic conditions. Please refer to the press release and the risk factors in documents we file with the Securities and Exchange Commission including our 2022 Annual Report on Form 10-K for additional information on risks, uncertainties, and assumptions that may cause actual results to differ materially from those set forth in such statements. In addition, during today's call, we will discuss non-GAAP financial measures, which we believe are useful as supplemental measures of Workday's performance. These non-GAAP measures should be considered in addition to and not as a substitute for or in isolation from GAAP results. You can find additional disclosures regarding these non-GAAP measures, including reconciliations with comparable GAAP results, in our earnings press release and on the investor relations page of our website. The webcast replay of this call will be available for the next 90 days on our company website under the investor relations link. Also, The customers page of our website includes a list of selected customers and is updated monthly. Our first quarter fiscal 2023 quiet period begins on April 16, 2022. Unless otherwise stated, all financial comparisons in this call will be to our results for the comparable period of our fiscal 2021. With that, I will hand the call over to Anil.
Thank you, Justin, and good afternoon, everyone. Thank you for joining us today for our fourth quarter fiscal year 22 earnings call. Before we begin, I want to spend a moment acknowledging the current situation in the Ukraine. Our thoughts are with all of those who are personally impacted by the devastating situation, including Workday contractors in Ukraine, workmates across the wider region in Europe, and families of military personnel who have been deployed in the region. Turning now to our business results, And please report that Workday delivered an exceptional fourth quarter, which helped us achieve the fastest growth in full-year new ACV bookings in over five years. This acceleration in our business, along with our relentless focus on employees, customers, and innovation, is serving as a strong foundation for driving durable growth on our path to $10 billion in revenues and beyond. Our business success is enabling us to attract talent at a pace we have never seen before, and is allowing us to continue to expand and support new customers across our broad suite of solutions aimed at the CHRO and CFO. Indeed, we now serve more than 60 million total users across 9,500 organizations, including more than 4,100 core HCM and finance customers. As our customer community continues to expand, so does our opportunity to serve them in more strategic ways. As Chana will soon share, we closed several significant transactions within our customer-based sales team in Q4. Our continued commitment to our customer success is also reflected in our industry-leading gross retention rate of over 95%. Additionally, we are seeing customers increase their engagement and usage of our applications, as evidenced by the over 440 billion transactions processed within Workday in fiscal year 2022, which is an increase of 67% over the previous year. Altogether, we now work with over 50% of the Fortune 500 and over 25% of the Global 2000. Before I turn it over to Chano, who will share more on our go-to-market success, and Barbara Larson, our new CFO, will provide specifics on our raised growth outlook for fiscal year 23, I'd like to share some fourth quarter highlights. First, momentum for our human capital management suite remains strong as organizations continue to transition their HR operations to the cloud. In Q4, we saw health and demand across all HCM product areas, driven by our ability to attract new customers while strengthening and deepening our relationships with existing ones. New customers in Q4 included Allied Financial, Fixed Sporting Goods, National Australia Bank Limited, Rite Aid Corporation, Smith Hill Foods, and 7-Eleven, to name a few. Notable HCM Go Lives in Q4 included Evanick Industries, Anheuser-Busch & Bev, and Wells Fargo Bank, as we continue to have over 70% of our ACM customers in production. Switching over to our financial management applications, Q4 was another solid quarter with several marquee wins, including GEMPAC Limited, Mass General Brigham, University of Melbourne, and U.S. Bank. During the quarter, we doubled the number of add-on core financial management wins when compared to the same period a year ago and had several customers go live, including Bright Horizons, Children's Centers, Sharp Healthcare, and SS&C Technologies. In addition to the strong growth from our core finance application, we saw continued momentum from our expanding suite of products that support the Office of the CFO, including planning, analytics, and spend management, where our strategic sourcing solution experienced roughly 50% new ACV growth. And our procure-to-pay solution grew even faster. We continue to see very healthy attach rates for our spend management solutions within our financial customers, illustrating how finance is increasingly partnering with their procurement peers to drive visibility and bottom-line impact for the single solution. As we head into fiscal year 23, we are confident in the opportunity we have in front of us and our ability to execute on our growth initiatives on our path to $10 billion in revenues. As such, we expect fiscal year 23 to be another strong year for us. Lastly, I'd like to share a couple updates related to Workday's board of directors. First, Tom Bogan, who most recently served as Vice Chairman of Corporate Development, retired from Workday on January 31st. And while we're excited for Tom and his well-deserved retirement, we're thrilled to announce that he has joined our board. Tom came to Workday in 2018 as part of the Adaptive Insights acquisition. The company led as CEO for nearly four years. During his time at Workday, Tom has been a trusted advisor, a true culture champion, and passionate leader who embodies Workday's values. We are fortunate that he will now lend his expertise and guidance to help us capitalize on new opportunities for the business and work to accelerate future growth. The second update I want to share is that Dave Duffield, my mentor, best friend, and Workday's co-founder and former CEO and chairman, has stepped down from our board of directors and will now carry the honorary title of CEO Emeritus. While Dave will no longer be on the board, remains our largest shareholder and will continue to provide us invaluable counsel as an advisor of Workday. When Dave and I started Workday nearly 17 years ago, our goal was to build a lasting multi-generational company with employees at the center and a relentless focus on customer service and innovation. We wanted to have fun along the way. The growth we've experienced this past year in the face of a challenging macro environment has only solidified my belief in the foundation that we have built thanks to an amazing group of employees and leaders who embrace our values and are committed to delivering the industry's best products and customer experience. I will end by saying that I'm quite optimistic about our future. With that, I'll turn it over to our co-CEO, Chano Fernandez. Over to you, Chano.
Thank you, Anil, and thank you to everyone for joining today. I want to start off by acknowledging the more than 15,200 workmates across the globe who helped drive our incredibly strong finish to the ER. Amazing job. I can't wait to see what we accomplish together in FY23. I'm also looking forward to safely spending time with many of you this week at our sales kickoff here in Las Vegas, where we're taking great care to follow the safety measures in accordance with the CDC and local authority guidelines. As Anil mentioned, we delivered an exceptional Q4 and growth reacceleration. driven by a strong execution and healthy demand across solutions and regions. Our performance in North America was a standout, and we had another solid quarter internationally, where Asia-Pacific markets, such as Australia and New Zealand, were a highlight, in addition to healthy growth in key EMA markets, such as Germany. We had a solid quarter of landing net new core HCM and FINS customers, including several Fortune 500 and Global 2000 companies, along with healthy activity in the medium enterprise. Our expanding portfolio of landing solutions also experienced significant momentum, including PICOM, Workday strategy sourcing, and planning, where new customers included Sonic Healthcare, Plastic Omnium, and at-home stores. and we couldn't be more excited to add Bentley to our portfolio of strategic lending solutions. Even though it's early, we're already seeing the results, with Q4 wins including RSM, Leonardo UK, and Guild Mortgage, among others. In addition to strength from our next new teams, our customer-based sales teams drove outstanding performance across both add-ons and renewals. once again demonstrating the strategic nature of our platform. Customer-based expansions in Q4 included U.S. Bank, who purchased Corfins, Accounting Center, Brisbane, and Xtend. FIS, who purchased Workforce Planning, Xtend, and Canadian UK Payroll. And Merck, BP International, and Albuquerque Aurora Health, who all added Xtend. In Q4, we also expanded our relationship with Accenture, who is deploying Picon to gain a real-time pulse on its employee base to help power its global talent strategy. As strategic partners of ours, Accenture is applying its innovation in this area to drive engagement and deep employee-related insights for our mutual customers. From an industry lens, we continue to see our differentiated value proposition winning in the market. In financial services, for example, we closed several strategic deals in Q4, including Core Fins wins at the aforementioned US Bank, CUNA Mutual, and Pay Mutual Life Insurance. And Core HCM wins at National Australia Bank, Ally Financial, and Auto Club Group. In addition, we expanded our footprint with several financial services customers this quarter, including Commonwealth Bank of Australia, Kemper, and Western Union. Industry-specific investments such as Accounting Center, along with our deep industry knowledge and our rapidly expanding reference base of customers, which now includes more than 70% of the financial services companies in the Fortune 500, are all key to our success. And it's not just the innovation we are driving that is enabling our success. but also that of our partners, such as PWC, who created a solution for multidimensional bank planning and profitability by leveraging Workday Financials, Extent, Accounting Center, Prism, and Adaptive Planning. Our partners are key to our industry approach, and we're excited by the innovation happening across our ecosystem. We enter FY23 with healthy pipelines and clear momentum in our business, In order to capitalize on that momentum, we plan to continue making significant investments within our go-to-market and service and support team, with key focus areas including customer base, international, industry, and emerging land motion, all of which are important growth vectors in achieving our goal of sustaining 20% plus subscription growth well into the future. Part of this investment involves strengthening our leadership team as we continue to scale, to which I'm pleased to welcome Patrick Blair as our newly appointed President of the Americas. Patrick brings more than 25 years of enterprise software sales experience, and not only is he a proven leader, but he's a great person and a tremendous fit into the organization. I couldn't be more happy to have him join DAC and the team to lead our largest market. With that, I'm now pleased to hand it over to our newly minted CFO, and a true star within the Workday organization, Barbara Larson. Barbara, over to you.
Thanks, Chano. I appreciate the kind words. Good afternoon, everyone, and thank you for joining us. I look forward to working with all of you over the coming quarters and years, and I'm thrilled to be joining Anil, Chano, and Pete today to update you on our progress. I joined Workday seven years ago and have witnessed unbelievable growth in the company over that time. One observation I'd make is that our market position has never been stronger, and the broad-based momentum that we saw across the business in Q4 serves as a great validation of that. Now let's turn to our results. Subscription revenue was $1.23 billion in Q4, representing year-over-year growth of 22%. For the full year, subscription revenue was 4.55 billion, growth of 20%. Professional services revenue was 147 million for Q4 and 592 million for the full year. Fourth quarter revenue outside of the U.S. was 348 million, representing 25% of total revenue. 24-month backlog at the end of the fourth quarter was 7.98 billion, growth of 22%. The strong result was driven by new bookings outperformance and continued strength and renewal, with growth and net retention rates over 95% and 100% respectively. Total subscription revenue backlog was $12.81 billion, growth of 27%. Our non-GAAP operating income for the fourth quarter was $237 million, resulting in a non-GAAP operating margin of 17.2%. As expected, our non-GAAP operating margin declined from last quarter, driven by an accelerated pace of hiring, the rollout of our previously mentioned cash-based performance bonus, and other growth investments made across the business, including the recent Venley acquisition. For the year, non-GAAP operating income was a record $1.15 billion, or 22.4% of total revenue, showcasing the strength of our business model. Operating cash flow for Q4 was $615 million, bringing our full-year operating cash flow to $1.65 billion, growth of 30%. Record cash flow results were driven by solid operating income performance as well as strong cash collections throughout the year. Our largest investments continue to be in our people and attracting top talent to Workday. We successfully added and integrated roughly 1,000 net new employees in Q4, including over 140 from Bentley, ending the year with more than 15,200 employees, growth of 21%, and in line with our hiring aspirations when we entered FY22. The record hiring is a testament to our culture, our global brand, and the significant growth opportunity that we have ahead. Overall, we are very pleased with the strong company-wide execution in our seasonally most important quarter. Turning now to guidance. We are encouraged by the significant momentum in our business, and we're optimistic that the environment will remain robust throughout FY23. as organizations continue to prioritize and invest in their strategic finance and HR transformation initiatives. With that context, we now expect FY23 subscription revenue to be in the range of $5.53 billion to $5.55 billion, representing 22% year-over-year growth. For the first quarter of FY23, we expect subscription revenue to be between 1.263 billion and 1.265 billion, representing 23% year-over-year growth at the high end. We expect subscription revenue to increase sequentially by approximately 7% in Q2 and approximately 5.5% in Q3 and Q4. We expect the 24-month backlog to grow approximately 22% in Q1 of FY23. We are expecting professional services revenue to be approximately 160 million in Q1 and 650 million for the full year. We will continue our tight alignment with our growing partner ecosystem to help ensure customers have successful implementations that support the highest levels of customer satisfaction and business value. From a margin standpoint, since the onset of COVID, we have demonstrated the scalability inherent in our model. As we've discussed, however, investing for growth remains our number one priority. In FY23, we plan to continue hiring across the company at a rapid pace, with a focus on sales and product. We are also expecting a return to travel and in-person event. And as we have discussed, we've rolled out a performance-based cash bonus program across the company. Given this ramped level of investment and taking into account our increased revenue outlook, we are raising our FY23 non-GAAP operating margin guidance to 18.5%. Investing for growth remains our focus, and we will continuously evaluate growth margin tradeoffs. but we're currently expecting to resume margin expansion in FY24 and have continued confidence in reaching 25% margin at $10 billion in revenue. We estimate non-GAAP operating margins of approximately 19% in Q1 and expect a normal seasonal sequential decline in Q2 as we invest in our people through our annual compensation process. The gap margins for the first quarter and the full year are expected to be approximately 28 and 24 percentage points lower, respectively, than the non-gap margins. The FY23 non-gap tax rate remains at 19%. We expect operating cash flow in FY23 to be approximately $1.65 billion, flat from record levels in FY22, driven by the rampant growth investments the corresponding decrease in margins, and an estimated $80 million one-time tax payment related to the expected transfer of acquired intellectual property. We expect capital expenditures of roughly $475 million in FY23 to support continued business expansion and phased return to office, with investments across our existing facilities, corporate IT infrastructure, and customer data centers. This includes opportunistic data center investment that was previously planned for FY24 as we manage the supply chain and plan for future growth. And finally, I'll close by thanking our amazing employees, customers, and partners for their continued support and hard work, which allowed us to deliver exceptional results during yet another unprecedented year. We are more confident than ever in our long-term opportunity ahead. With that, I'll turn it over to the operator to begin Q&A.
Thank you. At this time, we will be conducting a question and answer session. If you'd like to ask a question, please press star 1 on your telephone keypad. A confirmation tone will indicate your line is in the question queue. You may press star 2 if you'd like to remove your question from the queue. For participants using speaker equipment, it may be necessary to pick up your handset before pressing the star keys. As a reminder, we ask that you please limit to one question. Our first question comes from the line of Kash Rangan with Goldman Sachs. Please proceed with your question.
Hi. Thank you very much. What a finish to the fiscal year. Several metrics stood out, but, Anil, I'm just curious to get your take. So the number of transactions in fiscal 22, up 67%, you're total subscription backlog, I heard you right, was up 27%, and you're now close to 70% of Fortune 500, and I think the number was about 50% not too long ago. It's clearly an acceleration in your report of results, and you're calling for acceleration in fiscal 23. As you look at this, what is the best way to look at your longer-term targets? Are we tracking quicker towards the longer-term targets? Just at a very high level. Thank you so much.
Thank you for the question, Cash. You know, this was a phenomenal year, the fastest growth we've had in several years from a new ACV bookings perspective. I first want to thank the team, Doug Robinson and Chano, for driving great results. I also think it comes back to existing customer satisfaction and a growing product line, and that combination with the innovation that we're building into these products I think is really driving that growth. Also, you know, I think for anybody that was going through the pandemic and was still on premise, it was really tough to run your business with those kind of applications. And so as, you know, as difficult as the pandemic was, I do think it was a forcing function to move to the cloud for, you know, for the ability to run your business remotely or at least in a hybrid manner. And we benefited from that. And I also think the competitive landscape continues to, you know, to be positive for Workday. So very optimistic going forward. And, you know, we'll see where it goes, but we're very optimistic going forward. Chano, anything to add?
Nothing to add, Anil. Maybe the only clarification, Cash, the 70% is of the Fortune 500 within the financial services vertical. But we still, of course, have a great market share north of 55% on the road for Fortune 500.
And Cash, when we say the transactions are up 67%, to me, that's just awesome. That means the customers are really using our product and getting value from our product. So while our growth rate revenue-wise is not 67%, the transaction numbers just say that our customers are getting value from using the system and growing a lot faster than we are.
Wonderful. Congratulations again. Thank you.
Our next question comes from the line of Kirk Maturin with Evercore ISI. Please proceed with your question.
Yeah, thanks very much. I'll echo the congrats on the nice end of the fiscal year. Sean, I was wondering if you could just talk a little bit more about the international opportunity as you look out to calendar 22, fiscal 23. Just where do you think you are in, say, APAC and EMEA in terms of you getting into those bigger sort of core FINS deals? Or HCM is obviously a little bit more wide open for you all outside the U.S. So can you just give us an update on international and kind of what your plans are for the go-to-market in that area this year? Thanks.
Thank you, Kurt. We saw noticeable improvement on our international markets this last fiscal year, and we see great continued momentum, which is reflecting on the pipeline in FY23. We have healthy growth across regions with significant wins at companies such as National Australia Bank, GINPAC, and the University of Melbourne, Power Leisure, among others. I would say as new customer base grows internationally, we are adding self-capacity in our customer base teams internationally as well. And finally, Picon has also helped open new customers and opportunities for us, and they had a really strong quarter in EMEA, landing new customers. But just as a reminder, Kurt, international remains one of the largest opportunities for us, and we're really in the early innings of the journey. but still having a great foundation and proof point with many referenceable customers across HCN and financials at this point.
Thank you. Our next question comes from the line of Mark Murphy with J.P. Morgan. Please proceed with your question.
Yes, thank you very much, and I'll add my congrats on a great finish to the year. I wanted to ask you about the procurement opportunity because, Anil, I believe you mentioned 50% new ACV growth in strategic sourcing, and I think you said it was faster growth in procure-to-pay. So I'm curious if there is any extra type of tailwind on the procurement side due to reopening or anything else, and just whether those results – increase your conviction to try to invest more aggressively into procurement as a major focus area?
Well, to Mark, I just want to say, we're going to continue to invest aggressively on the procurement side. It's a big market opportunity. Our products are strong, but there are gaps that we still need to fill. I think the growth rate was attributable both to the interest in the space but also the attached to financials. There's just a lot of companies that want to buy finance and procurement together from one vendor in a unified way. There are people that want to buy it best of breed, or if they want to buy it in a unified way and in the cloud, we are a great solution. And I think that's becoming more and more the case. And so I think I would attribute a lot of that success to that unified view between procurement and finance, which historically we're close together anyways.
Thank you.
Shana or Doug, you want to add anything?
Let's say it, Anil.
Thank you. Our next question comes from the line of Keith Weiss with Morgan Stanley. Please proceed with your question.
Excellent. Thank you guys for taking the question, and congratulations on a great end to FY22. I learned and talked about the increase of the subscription revenue guide. Upping that subscription revenue guide by two percentage points is, no small feat when you're talking about a revenue base as big as what you guys have and the momentum necessary to make those changes in such a big subscription base. Can you talk to us about what happened in Q4 that gave you guys the confidence to up the revenue guide in that fashion? And then on the backlog side of the equation, at the beginning of last year, we were talking about expiry base and how that was a headwind to growth on the 24-month backlog. I think you guys talked about a couple of percentage points. Does that become a tailwind now as we start the anniversary of that? And can you talk to us about where does that tailwind, if it does exist, where do we see that and how long into the year would that persist? Thank you.
I'm going to make one very quick comment and hand it over to Chano. I would just say that we wouldn't up the guidance the way we did if it was just based on Q4. It was a super strong year throughout. Q1 through Q4, every quarter was better than our plans. And so, you know, as we think about the future, I'm going to turn it over to Chano, but we would never up guidance just on one quarter. Got it.
Thank you, Anil, and thank you for your question. Sorry, Anil. Go ahead, Chano. Thank you for your question, Keith. I'll make a comment and then hand it over to Barbara. I think it's, you know, first of all, it's the investments we've been doing from a go-to-market and product perspective. They're paying off with the, you know, undeniable, let's say, positive trends that COVID is creating within the back office and the relevance of the solutions we bring to the market. The pipeline momentum that we have been seeing for several quarters now, Keith, continued in Q4. So we enter FY23 with healthy growth in pipelines. I would say it is across both the new and customer base and also HCN and financials. So healthy pipelines combined with favorable growth rates that we've been seeing is what is giving us the confidence and the momentum that we're seeing in the market. But Barbara, anything to add?
Yeah, I'll just round it out with an answer to your question on backlog. So as both Anil and Shanno mentioned, we've got significant momentum entering FY23. And you see that reflected in our backlog guide for Q1. With respect to renewals specifically, as we've said, we are expecting to return to a more normalized rate of growth for our renewal base in FY23. So, therefore, that headwind that we faced over the last year to 24-month backlog does go away this year.
Got it. Would it be correct to think of it as a tailwind now, or is it just kind of neutral and it's just a normalized operating environment?
It's best to think it's neutral and it's kind of more of a normalized growth rate this year.
Excellent. Great quarter, guys. Thanks so much.
Thank you.
Our next question comes from the line of Michael Turin with Wells Fargo. Please proceed with your question.
Hey there. Thank you and congrats for me as well. Maybe one on margin. You set the stage for some of the impacts there a few months back. You're already bringing targets up there as well for fiscal 2013. You mentioned still some moving pieces with return to travel. We know it's a tight labor market. So maybe you just add some more around what gives the confidence to bring those targets up here. And any additional color or commentary around the pace of hiring is also appreciated. Thank you.
Yeah, absolutely. I'll give you some specifics on the margin. So we are planning to add more headcount this year than we did last year, again, with a focus on sales and product. If you think about hiring, last year it was weighted more towards the back half of the year. We've got that hiring engine ramped now, and we expect to add headcount relatively evenly throughout the rest of the year this year. We also are planning to layer back some of the costs back into the business, so return to office, travel, the in-person events. We're all here together today sitting at And then finally, just a reminder that our company-wide bonus program did roll out in Q4, and this has a full-year impact of approximately 300 basis points in FY23.
If I were to start with the headline, the headline is our higher growth rate does cover some of it. And let's just start with that, that the higher growth rate gives us more ability to drive a higher margin. in addition to everything else that Barbara said.
So helpful. Thank you.
Our next question comes from the line of Brad Sills with Bank of America. Please proceed with your question.
Oh, great. I'll echo the congratulations on a real nice quarter, guys, and thanks for taking the question. Just one on verticals. I know this has been a big focus, and certainly for FINs and for ERP financials, it's not a one-size-fits-all situation. Are there any industries where you're further along here or ones that we should expect to become more incremental contributors from here? Obviously, financials is a key one. You've got a lot of success there. Are there others like that where you could get to the kind of penetration you've seen in the near term? Thank you so much.
Sean, do you want to take that?
I'm happy to take it. Hi, Brad. Hope all is well. Clearly, financial services, and I think very important and relevant as well, the Corfin's Wing with Accounting Center and the rest of solutions from U.S. Bank and some of the great customers going live within our financials vertical. And what we mentioned with that 70% plus of the Fortune 500 financial services companies being already customers. Healthcare. As well, I'll perform in Q4, Brad, including strategic wins at companies like Mass General Brigham and WellStar Health and several others. I commented on my remark notes as well, extend solution in customers like Advocate Aurora and some others, expanding our portfolio. Higher education that we've been mentioning, and we have some significant momentum, including as well, you know, some go-lives and some more customers joining our student solution. As a whole, last but not least, I think you are aware this year we will start with our authority to operate in the spring within the federal market, and that is more long-term one, so you should not expect significant impact this year, but clearly you should expect that it will be a growth vector for us going forward. Great to hear. Thanks, Chano.
Thank you.
Our next question comes from the line of Alex Zukin with Wolf Research. Please proceed with your question.
Hi, this is Strecker Vakian for Alex. Thanks for taking our question. So when we talk to partners, there just seems to be an ever-increasing focus on the thin side of the business. So can you talk about that thin pipeline some more and then if you have seen or expect to see any bottlenecks related to a tougher hiring environment or tighter labor environment for the SIs? And then just a quick second one. Does your guidance assume any increased conservatism coming out of Europe, given the situation between Russia and Ukraine? Thank you.
You know, on the finance side, on the finance side, we feel very good where we are product-wise. I think the SIs are ready. Finance, definitely the function took a hit during COVID because we were viewed as longer-term projects, but those projects are coming back online very quickly. It's not back to pre-COVID days, but it's coming back, and that's a very positive data point for us. And candidly, as it relates to finance, it really just is a two-horse race between us and Oracle, and there's plenty of room for both of us. You know, Oracle's doing well. We're doing well. As the market comes back, there's a huge growth opportunity for both of us, and Charlie, you want to talk about Europe?
Yeah, I would comment on the partners and talk about Europe. I mean, we are focused on ensuring that we don't have any bottlenecks on the partners in our ecosystem, and we feel good where we are. As a matter of fact, I'm having some discussions with partners this week, and it is quite exciting, kind of the investments that they're planning within their finance programs, so that's great to see. You know, not sure what was the question regarding Europe, which I think was more a macro one, if I understood correctly.
Yeah, it was related to the guidance. I can go ahead and answer that. We haven't built in any increased conservatism as a result of the geopolitical environment right now.
Thank you very much.
Thank you.
Our next question comes from the line of Brent Braceland with Piper Sandler. Please proceed with your question.
Thanks for taking the question here and good afternoon. Anil, you had me at the fastest growth in new ACV bookings in five years. Wanted to walk through and drill down into the why now. Appreciate Doug's commentary around this big opportunity to sell into the installed base. Is that really resonating or are there other industry factors, be it labor shortages, driving a need to invest more in HCM? and or just a return to office that's also contributing to the acceleration here in new ACB bookings? Any color there would be helpful. Thanks.
You know, honestly, you kind of answer the question. It's all of the above. I talked to so many CEOs during COVID who just wanted to know how their employees were doing and their engagement levels. You know, Pecan's been a great acquisition that way. everything about comp, everything about engagement, retention, everything. And if they had a legacy system, they were struggling. And so that was a driver on the HR side. And, you know, we're turning back to work. All the things you mentioned matter. I'd like to answer it, but at the end of the day, it was Chano and Doug that really drove this great success over to the three years. So I want to turn it over to Chano to give you his perspective. Perfect.
I think you provide a great context, Anil. If I may add, I believe there are undeniable market trends in our favor. The ones you mentioned, significant amount of digital transformation happening across many businesses in all industries. And we're truly the backbone to enable those transformations and really the only cloud-first solution doing so across ACM and finance. Legacy systems that are built for the old ways of doing business and can support current business models and business agility. Anil mentioned the need to engage better with employees, the changing workforce and skills understanding. So just to name a few, these are all C-levels and CEO discussions that we're having. Frankly, we're really well-positioned to provide solutions to those challenges and partner and help our customers to transform.
Half a color, thank you.
Our next question comes from the line of Brad Zelnick with Deutsche Bank. Please proceed with your question.
Great. Thanks so much. And congrats not only on the strong result, but the breadth across GEO's products, you know, various segments, install base and new ACV. I mean, it really sounds like a strong finish. And I know we've touched on verticals a few times in the call. And you've featured financial services. You called out retailers particularly strong in your press release. we've picked up strong things happening in education and sled more broadly in other verticals. And I'd just be curious if maybe you can comment on some of the verticals and opportunities that we might be talking about a year from now and things that might be brewing and maybe even some of the concerns around service-based industries, hospitality, leisure, travel, the extent to which they're bouncing back. Thank you.
I'll comment on higher ed and government, and then I'll let Sean talk about the future. But, you know, we've had a commitment to higher ed and state and local government, not since we started the company, but not too far afterwards. That was a big focus of Dave's as it relates to higher ed, and a lot of the state and local stuff are intertwined with higher ed. So we continue to be very strong there. That was our first industry slash vertical we went after. And as the student system that we're building gains more functionality, it's becoming more accessible to larger and larger universities. It's a great solution for a university. You buy the student system and you get HR and finance along with that. And in the case of public sector, state and local government, we have worked to build all their unique rules into the product. So you see it in cities, you see it in states quickly adopting Workday. So that is the market. That's probably our first vertical before financial services. And then Sean can talk about what comes next.
Yeah, I think what comes next is I mentioned before the federal government, it remains as the large on-premise for opportunity for HR and finances application. And we see really a great opportunity there to provide cloud solutions for a significant portion of the market. I mentioned before authority to operate coming on spring again. I think you should also think about on the core services verticals because, you know, the wins that we have like in U.S. Bank now and core financials and the momentum we see on the pipeline, hopefully that will keep progressing and you'll see us gaining traction there. And last but not least, you know, set of those, let's say, core services verticals and our core financials and financial plus category overall applying there better. I think our land motions, you know, with planning, sourcing, PECON, and building, will allow us to even penetrate farther on those verticals, you know, even outside of our more natural, let's say, ones, where, you know, maybe nobody will be ready yet to transform core ACM or core financials, but definitely we'll be ready to land and, you know, take advantage of some of the solutions we provide there.
Thanks very much for the call, Eric.
Thank you. We will now take two more questions. Our next question comes from the line of Brent Thill with Jefferies. Please proceed with your question.
John, you mentioned healthy activity in medium enterprise. I'm curious if you could elaborate on what you're seeing there.
The medium enterprise has been executing really well for quite some time now. We've been highlighting that one, and we see significant long-term opportunity within this segment, and this continues to be a significant investment focus for us. I think we've done a nice job of tapping into that market and figuring out a way to right-size the deployment cost with our launch investments, and we're really well positioned with the broader platform solution. So, honestly, the team has been doing extremely well, growing significantly fast, and we're excited by the momentum and the pipeline and the investments that we're doing into that market.
And was there, as a quick follow-up, was there any follow-up on what you're seeing with planning uptake? I know that's been one of your stronger growth areas. Any color there would be helpful. Thanks.
Yeah, planning, as you know, is a core focus for us as part of our Fins Plus approach. That has been, again, a solution that has benefited from the trends out of COVID. And we're pretty happy how we are doing regarding planning overall and the referenceable customers we do have. And we do have more investments coming onto that solution as part of our land motion and some more sales specialists just supporting those go-to-market efforts, particularly this year and going forward.
Thank you.
Our final question comes from the line of Raymond Lenchao with Barclays. Please proceed with your question.
Thank you. Thanks for squeezing me in, and congrats from me as well. Chano, I wanted to go back to a question I asked last quarter already, and it's about the evolution of pipeline. Can you talk a little bit about what you're seeing there? Because if it all plays out well, then actually this quarter the pipeline should have built more for the next year, and I guess the increase in guidance showed the confidence as well. But it also, you know, how do we have to think about the increase in CapEx where you pull forward 24 spending into next year? That all seems to suggest that post-pandemic build out of the pipeline and changes in the pipeline and continues there. But maybe a couple of words on that one. And congrats from me as well. Thank you.
Thank you, Raimo. I think the way to think about the pipeline is that there's good momentum, as I say, that has been building during the last few quarters. And we also saw that in Q4. And I think it's broad-based. It's across net new. And, you know, Anil mentioned some of the results in Q4 with the extraordinary performance of that team. It's around customer base. It's around HCN, financials. From a region's perspective, we see it balanced as well in North America, but also the rest of the world. So I think that's the way we look at it and the right way to think about it going forward. So it's now more a question turning onto the execution and the investments we are doing within the new go-to market and sales folks that are joining, really enabling them properly to properly position the value proposition and keep our conversion ratios as we've been performing within this last FY22. Thank you.
Ladies and gentlemen, thank you for your participation on today's conference. This will conclude Workday's fourth quarter FY22 earnings call. Thank you again for joining us.