4/25/2023

speaker
Operator

Greetings and welcome to Asbury Automotive Group's first quarter 2023 earnings conference call. At this time, all participants are on a listen-only mode. A question and answer session will follow the formal presentation. If anyone should require operator assistance during the conference, please press star zero on your telephone keypad. As a reminder, this conference is being recorded. I would now like to turn the conference over to your host, Karen Reed, Vice President and Corporate Treasurer. Thank you. You may begin.

speaker
Karen Reed

Thanks, Rob, and good morning, all. As noted, today's call is being recorded and will be available for replay later this afternoon. Welcome to Asbury Automotive Group's first quarter 2023 earnings call. The press release detailing Asbury's first quarter results was issued earlier this morning and is posted on our website at investors.asburyauto.com. Participating with me today are David Holt, our President and Chief Executive Officer, Dan Clara, our Senior Vice President of Operations, and Michael Welch, our Senior Vice President and Chief Financial Officer. At the conclusion of our remarks, we will open the call up for questions and will be available later for any follow-up questions. Before we begin, we must remind you that the discussion during the call today is likely to contain forward-looking statements. Forward-looking statements are statements other than those which are historical in nature, which may include financial projections, forecasts, and current expectations, each of which are subject to certain uncertainties. For information regarding certain of the risks that may cause actual results to differ materially from these statements, please see our filings with the SEC from time to time including our Form 10-K for the year ended December 2022 and subsequently filed quarterly reports on Form 10-Q and our earnings release issued earlier today. We expressly disclaim any responsibility to update forward-looking statements. In addition, certain non-GAAP financial measures as defined under SEC rules may be discussed on this call. As required by applicable SEC rules, we provide reconciliations of any such non-GAAP financial measures to the most directly comparable GAAP measures on our website. We have also posted an updated investor presentation on our website, investors.asburyauto.com, highlighting our first quarter results. It is my pleasure to now hand the call over to our CEO, David Holt. David?

speaker
Rob

Thank you, Karen, and good morning, everyone. Welcome to our first quarter earnings call. I am proud of the team's performance in Q1 and the execution of our business model across its diverse revenue and profit streams. As expected, we are starting to see trends as the industry begins to normalize. We are strategically operating within a changing environment, and we continue to prioritize profitability. Over the last couple of years, pre-owned has been depleted due to fleet levels and lack of leasing. Overall, with this limited availability of pre-owned inventory and an unbalanced new inventory by brand, we are focused on maximizing our gross profit streams. Now to our consolidated results. As a reminder, during 2022, we divested of 16 stores, four occurring in the first quarter, three in the second quarter, and nine in the fourth quarter. These stores contributed $683 million in revenue last year. Now, for the first quarter of 2023, we generated $3.6 billion in revenue, had a gross profit margin of 19.4 percent, Our SG&A as a percentage of gross profit was 57.9%, had an operating margin of 7.7%, and our EBITDA was 294 million. We delivered an EPS of $8.37, and we repurchased 110,000 shares for 21 million. In addition, from the start of the second quarter through yesterday, we purchased 32,000 shares for $6 million. We continue to monitor the marketplace for acquisitions that meet our stringent thresholds for returns and that are a fit for the company from a cultural and operational view. Our mindset continues to be that we are opportunistic, strategic, and thoughtful in maximizing our returns for our shareholders. Now expanding to all stakeholders, I would like to highlight that we published our second corporate responsibility report at the end of March. We invite you to read it if you haven't already. Finally, I would like to thank my fellow team members for a strong start to 2023. The guest-centric experience begins with you, and we are looking forward to what is in store. Thank you. I will now hand the call over to Dan to discuss our operating performance. Dan?

speaker
Karen

Thank you, David, and good morning, everyone. I would also like to extend my thanks to all of our hardworking team members for consistently delivering an exceptional guest experience. Now, moving to the same store performance, which includes dealerships and TCA, unless stated otherwise. As a reminder, we acquired many stores as well as TCA in late 2021, which have now entered our same store results for the quarter. Also, The 16 stores that were divested during 2022 are excluded from the same store, starting with new vehicles. Our new vehicle inventory ended the quarter at $643 million, which represents a 30-day supply. Our day supply fluctuated by segment, with domestic being at 63 days, import at 18 days, and luxury at 28 days. and varying greatly among brands and models within those segments. Our new vehicle volume was down 4 percent year over year, while we grew new vehicle revenue by 3 percent. New average gross profit per vehicle was $5,184, a decrease of $616 from the prior year quarter. Turning to used vehicles, used retail revenue was down 9 percent through prior year quarter, mainly due to the dropping cost of sales. Used retail gross profit per vehicle was $2,146 for the quarter, a decrease of $385 from the prior year quarter. Our used vehicle inventory ended the quarter at $309 million, which represents a 27-day supply. Shifting to F&I. we delivered an F&I PVR of $2,352, a decrease of $192 compared to the prior year quarter. Regarding consumer financing in general, we did not see a measurable impact of credit tightening in the quarter. In the first quarter, our total front-end year per vehicle was $6,053, a decrease of $675. Moving to parts and service. Our parts and service business was a source of strength in the quarter. Revenue increased 12% in the quarter. Customer pay revenue continued its upward momentum with 14% growth, and we expanded its gross profit by 13%. Now, turning to ClickLink. Please note that for ClickLink, we are reporting on an all-store basis. We set an all-time record of over 10,800 vehicles through ClickLink in the first quarter, a 93% increase year-over-year, and a 28% increase over the previous best, which was last quarter. Approximately 16% of our first quarter of 2023 total retail sales were powered by ClickLink, and we achieved 39% of 2022 annual ClickLink sales in just the first quarter. We generated approximately $450 million in Clicklane revenue for the quarter, and we are on track for our $2.5 billion revenue estimate for Clicklane, our tool that offers a full omnichannel experience and guest-centered features. Moving on to some KPIs from the first quarter, average transaction time remained in line with prior quarters, eight minutes for cash deals and 14 minutes for finance deals. total front-end PBR of $3,601, and an F&I PBR of $2,275, which equates to $5,876 of total front-end yield. The average ClickClaim customer credit score was 721, which is higher than the average credit score at our stores. Eighty-nine percent of those that applied were approved for financing, of which 90 percent of those customers received instant approval. while the remaining customers require some offline assistance. 72% were lender finance sales and 28% were cash sales. The average distance of a click lane delivery from our dealerships was 18.1 miles, which allows us to retain customers in our high margin parts and service departments. In our journey to become the most guest-centric automotive retailer, we recognize that the most important differentiator that we have is the level of service we provide. Then trust, loyalty, and retention naturally follow. I will now hand the call over to Michael to discuss our financial performance. Michael?

speaker
David

Thank you, Dan. To our investors, analysts, team members, and other participants on our call, good morning. I would like to provide some financial highlights for our company. For additional details on our financial performance for the quarter, please see our financial supplement in our press release today and our investor presentation on our website. Overall, net income was $181 million and EPS was $8.37 for the quarter. There were no non-GAAP adjustments in net income in the first quarter of 2023. Adjusted net income for the first quarter of 2022 excludes gains, net of tax, of $25.5 million related to $33.1 million gain on the sale of four dealerships and a $900,000 gain on a sale leaseback. This adjusted 2022 first quarter EPS by $1.11 to $9.27. Our effective tax rate for the first quarter of 2023 was 23.9% compared to 24.2% for the first quarter of 2022. We estimate our tax rate for the remainder of 2023 to be approximately 24.5%. Excluding real estate purchases, we spent approximately $15 million on capital expenditures in the first quarter. We expect full-year 2023 CapEx to be $200 million as we continue to roll out our planned CapEx related to our 2021 acquisitions. Of this $200 million, about $20 million is expected to be related to the replacement of leased properties. For the quarter, TCA made $17 million of pre-tax income, which excludes $3 million of net unrealized gains. We have rolled out TCA to all of our stores in Colorado, Texas, and St. Louis, and we expect to deploy TCA into the rest of our stores by the end of 2023. Due to the deferral of the income associated with the store rollouts, we expect TCA to generate $25 million of pre-tax income for 2023, a decrease from the $80 million in 2022. Our balance sheet remains strong as we enter the quarter with approximately $1.7 billion of liquidity comprised of cash, excluding cash total care auto, floor plan offset accounts, and availability on both our use line and revolving credit facility. Even with our sizable acquisitions in recent years, we have managed our debt levels strategically to support a long-term growth. Our pro forma adjusted note leverage was 1.6 times at the end of March. For the first quarter of 2023, we generated $244 million of adjusted operating cash flow, driven by our strong business model. With our robust cash flow generation, we have the flexibility to achieve our strategic goals and be able to seize opportunities. We constantly gauge the market for potential acquisitions that would further enhance our strong portfolio versus repurchasing shares to return capital to shareholders. Finally, I would also like to thank our Asbury team members. Our results are driven by your dedication to the guest-centric model. I will now hand the call back over to David to provide some closing remarks. David?

speaker
Rob

Thank you, Michael. I'm encouraged by our results, especially from a same-store performance. In an aged car park with still historically depressed SAR levels and the complexity of newer cars such as EVs bodes well for our strong parts and service business. We have been and continue to be strategic in our philosophy and in our actions. With our strong cash flow and balance sheet, which has grown more robust over time, we are opportunistic for potential acquisitions and buybacks. This concludes our prepared remarks. We'll now turn the call over to the operator and take your questions. Operator?

speaker
Operator

Thank you. At this time, we'll be conducting a question and answer session. If you'd like to ask a question, please press star 1 on your telephone keypad. A confirmation tone will indicate your line is in the question queue. You may press star 2 if you'd like to remove your question from the queue. For participants using speaker equipment, it may be necessary to pick up your handset before pressing the star keys. One moment, please, while we poll for questions. Our first question comes from Daniel Imbrow with Stevens, Inc. Please proceed with your question.

speaker
Daniel Imbrow

Thanks. Good morning, everybody. Thanks for taking our questions. David, you guys have done a great job, I feel like, on the new vehicle side, especially with some of the elevated production at some of the domestic OEMs. I guess one, you know, other than click lane, are there things you guys are doing operationally to protect that GPU margin or or improve the vehicle sales trends? And then second, as a related one, what percent of new units are sold on pre-order today? And maybe how has that trended as we try to assess the demand backdrop here in terms of what's getting pre-sold?

speaker
Rob

Daniel, this is David. I'll take it and Dan can jump in. Last quarter, about 38% of our cars were pre-sold on incoming. For Q1, it dropped to 33%. So we still think a pretty healthy number, but there certainly was a drop there as well. On the pre-owned side, sequentially, we actually went up in PVR. We just determined that it didn't make sense to chase volume. Our gross profits are not so much about the sale price but the acquisition price because the market dictates what the selling price is going to be. So we weren't aggressive at buying cars from auctions or anything like that. We focused on trade-ins, off-lease vehicles, and purchasing cars direct from consumer. We felt it was a better trade-off to have lower volume and higher gross profits, which really generated a better EPS for us overall.

speaker
David

David, I have nothing to add. I think you covered it well.

speaker
Daniel Imbrow

And then on that use side, thank you for that. Maybe to follow up, it's still obviously a point of weakness out there in the market. Are you seeing any discernible change in that pre-owned buyer or consumer? Are you seeing a trade down? Are you seeing lower product detachment on F&I? And anything that would tell you that consumer is materially changing from how they've been the last couple quarters?

speaker
Rob

You know, you can see on our cost of sale, it dropped a little bit for the first time in a couple years. So we see that as a good sign. Certainly with all the interest rate increases over time, that's put more pressure on the payments. So I think people are not reacting as quickly and being more thoughtful about taking time. The biggest challenge right now, as you can imagine, is finding the right fit. Really trying to find those cars that people are looking for so you can turn them in a quick manner, if you will. So again, we believe the focus, you know, almost 70% of the cars that we're selling right now are trade-ins and off-lease vehicles. And we feel if we can maintain that, we can hold on to margin as best we can, which is what our focus is going to be.

speaker
Daniel Imbrow

Great. And then last one for me, Michael, is a follow-up on the financials. I guess, you know, $1.1 billion of cash on the balance sheet. You just did the divestitures and 4Q. What is the appetite for M&A, and are there any certain markets or brands you would like to fill in or are trying to fill in specifically with that cash flow?

speaker
David

Yeah, I mean, we're still out there looking strategically for acquisitions. You know, we like the markets we're in. We're trying to find those strategic acquisitions that make sense for us and then comparing that to the, you know, share buyback opportunities that are out there in the market as well. So trying to balance those two items with the cash. With the, you know, environment, what it is, and the uncertainties just in the economy, I think, you know, being a little bit – Just strategic with our cash and waiting for the right opportunities is the best approach right now, just with that uncertainty in the markets.

speaker
Rob

And this is David. I'll just say we're seeing a good amount of M&A activity and seeing opportunities come our way. Just haven't been able to land something that we feel really strongly about.

speaker
Daniel Imbrow

Great. Well, best of luck going forward, and thanks for all the detail.

speaker
Rob

Thank you.

speaker
Operator

Our next question is from Adam Jonas with Morgan Stanley. Please proceed with your question.

speaker
Adam Jonas

Hey, everybody. Good morning. So my first question is, I think in your prepared remarks, you said that there was no measurable sign of financial tightening during the quarter. How about after the quarter?

speaker
Rob

Adam, this is David. Not yet. I would tell you, as a reminder, we normally state that our subprime as a percentage of our business is about 10%. Last month in the quarter, it was just over 7% of our business. So our core customer is over a 700 credit score. We have over 250 lenders that we're signed up with. So we have a lot of options, and we're not seeing any tightening as we sit here today.

speaker
Adam Jonas

Okay. So just to interpret that, going from 10 to 7, maybe there is tightening, but you don't see it because it's happening on the lender side, right? Is that a fair interpretation? Yeah.

speaker
Rob

Well, so I would tell you our store locations, our go-to-market and how we go after business, we're just not aggressive looking for subprime. So I wouldn't say there's, I wouldn't look at it that way as much. And as you can imagine with those number of lenders that we have, certainly some have tightened up their practices compared to others. But again, because of the majority of the plurality of the banks that we have available to us, we just don't have an issue seeking lending.

speaker
Adam Jonas

I got it. Thanks, David. Just to follow up, can you update us on your current percentage of your new sales that are ordered to delivery or pre-ordered, let's say? Maybe how that's trended, where that was kind of exiting last year or a year ago. And then any comment on ATP versus MSRP, that gap there would also be helpful given the environment. Thanks.

speaker
Rob

Sure. I hope I get all of it. Last quarter, the fourth quarter of 22, 38% of our vehicles were pre-sold that were incoming. In Q1, it was 33%. So a little bit of a drop-off there.

speaker
spk12

ATP versus MSRP.

speaker
Rob

Yeah, and I would say percentage of MSRP, it's just like you'd expect. Certain models that have a single-day supply is certainly holding to MSRP. And vehicles that we have, say, north of a 40-day supply of vehicles, we're certainly discounting at this point.

speaker
spk27

Thanks, David.

speaker
Rob

You got it.

speaker
Operator

Our next question is from John Murphy with Bank of America. Please proceed with your question.

speaker
John Murphy

Good morning, guys. I just wanted to get into one thing about your new vehicle affordability. And everybody... claims that it's a real issue. And it is for the consumer, but it may be not such a big issue for you because you're putting up record profits or near record profits. Things are pretty healthy for you in the business. So as you think about somebody coming in and they're challenged from an affordability perspective and buying a new vehicle, what's the process and how successful are you in transitioning them to buying a used vehicle and or transitioning them into, you know, a parts and service customer, two avenues where you make, you know, pretty good profits relative to even the new vehicle side.

speaker
Karen

John, good morning. This is Dan. So from the first aspect of the affordability from a new car perspective, you know, we're starting to see, I would say, slowly but surely in taking a faster pace. for lack of a better term, the leasing aspect of it. So as you see the challenging or the opportunity on the price of a new car, that leasing coming back really allows consumers to be able to get into that car that they want for a lower payment. And we all know the benefits that's going to have from a used car perspective, you know, three years down the road, getting those lease returns back. We know that The first car that we sell at our dealership is all done from the sales department, but the second, third, fourth, and so on is all done through service. So that turnover, if I may, that we do transaction-wise from sales to service is extremely important, not just on making sure that we respect people's time. That's why we put so much focus on the cycle time making sure that when they come in for that first service, they're getting in and out and getting their services completed, because we know that to the extent that we respect people's time, their loyalty is going to continue to grow with us. And then, as I mentioned, an earlier comment, if we do a good job in the service retention, we're going to continue to sell the cars in the years to come.

speaker
Rob

John, the one thing I would add that we did see in the first quarter related to pressure and pricing. Some of our domestics was, you know, really, we had an imbalance of inventory in the sense of there were heavy contented vehicles that were built during the chip shortage. Everyone went with the heavy content in the vehicles. And in the first quarter, especially on the domestic side, people were looking for less expensive trucks than what we had. And there was a slow approach on incentives there. So I think We're certainly seeing it on the truck side in the sense of people looking for a little bit less expensive, less contented truck.

speaker
John Murphy

Okay, and maybe I can follow up on this, but I'm curious, if somebody comes in and they're challenged on buying a new vehicle, have you been able to transition those folks into buying a used vehicle that they can afford? I mean, what's the success on that? I mean, if you don't have the right vehicle for them to sell them on the new vehicle side, which is harder and harder with pricing and affordability at the moment, are you having success in walking those guys across to the used vehicle department and selling them a vehicle there, or is that just fundamentally a different consumer?

speaker
Rob

Yeah, John, I'll answer it. It's not, and it's usually a portion of your sales get transitioned to pre-owned. As you can see, we have a lower day supply of pre-owned than we do new, and it's more so about model mix than anything else in overall day supply. So there's no easy answer to your question. People constantly flip from new to pre-owned, but it's about having the right pre-owned vehicle that they're looking for in that segment. So we do it successfully, naturally, when the availability is there. When it's not there, that's obviously an issue that we have.

speaker
John Murphy

Got it. And I probably just got on the call late. On the parts and server side, I mean, the same-store sales were very strong. You know, is tech availability the gating factor, or is there something else? if you're thinking about sort of as the constraint on the same-store sales growing there?

speaker
Karen

Yeah, this is Dan again. You know, the tech availability, we will take every technician that is available out there for us. We all know how competitive this labor market is, but we put a tremendous amount of emphasis not only in having good relationships with the local technical institutes where we're able to hire people future technicians at a very entry-level point, if I may, and then developing them from within. So that is working out well for us in many of our markets, but certainly we're not shying away from actively going after more technicians because we have the bay capacity and we just need to fill it out with more technicians.

speaker
Rob

John, the one thing I would add, you know, it's a choppy market in a lot of ways economically, but with the average age of the car over 12 years, history has shown those folks tend to hold on to their cars and invest in parts and service. So, again, we see parts and service being healthy for many years to come.

speaker
John Murphy

Okay, and then just lastly on the SG&A cost-safe side, I mean, you know, how much opportunity is there to – take cost out at this point, David, or is it really just a function of holding the line on costs and letting grosses, you know, improve over time as volume comes back?

speaker
Rob

Yeah, one of the several positive things we had happen during the quarter, in all segments, our production per employee went up, even though we were a little bit depressed in some of the sales we had. That's just really working into our efficiencies with software and where we're trying to go. I would say that, you know, the volatility of the market for the next 12 to 18 months will make it difficult to look for a lot of opportunities to be lower than where we are. But we think 24 months out with things that we're working on with our omni-channel and software approach that there's another level for us to get to from a productivity per person, which should create a tailwind down the road for us.

speaker
spk18

Great. Thank you very much, guys. Thank you.

speaker
Operator

As a reminder, if you'd like to ask a question, please press Start on your telephone keypad. One moment, please, while we poll for questions. Our next question comes from Ryan Signall with Craig Hallam Capital Group. Please proceed with your question.

speaker
Ryan Signall

Good morning. Just one question for us on click lane. So when I look at the F&I, it increased quite a bit more sequentially than the overall business in the quarter. I get the underlying KPIs are good, but what do you attribute the biggest incremental improvement in Clicklane relative to the retail dealerships, specifically on the F&I piece?

speaker
Rob

Ryan, this is David. You know, it's interesting because we had the same question. I think the reality is when you're in the store, people selling products have preconceived notions about what someone's willing to buy. And I've stated it before, I'll say it again, it's pretty obvious. People love to buy things, but not so much be sold things. The opportunity for them to shop the F&I products on their own are still converting at a great rate. And it doesn't matter if it's used, it doesn't matter if it's import, domestic, or luxury. We've been very happy with the self-selection that our consumers are doing because there's no Asbury employee intervening doing F&I sales. This is solely based on the customer.

speaker
Ryan

Helpful. Thank you, guys. Good luck.

speaker
Rob

Thank you.

speaker
Operator

Our next question is from Rajant Gupta with J.P. Morgan. Please proceed with your question.

speaker
Rajant Gupta

Great. Thanks for taking the question. I just wanted to follow up on the used car strategy around you know, the volume versus, you know, GPU trade-off. I mean, curious, like, how long, you know, you plan to persist with this approach, you know, given, you know, you lose the opportunity to book F&I and, you know, maybe, you know, parts and repair work down the line. So, you know, any thoughts on, like, you know, how long this is going to persist and, you know, would you reevaluate this at some point, you know, just to maybe retain that customer eventually and have a follow-up.

speaker
Rob

Rajat, this is David. We evaluate it every month. I would tell you we will continue to have this approach as long as the inventory availability isn't there. Again, we think it's a couple years depressed with COVID, and we think next year you'll start to see some of those cars come back in. So maybe this entire year we ride with that philosophy and But if the market shifts and it changes, we will adjust quickly to it. You know, the benefit of that low day supply allows us to be pretty nimble. I can say if we chased volume, other than our margin being down, our SG&A would have been up and our profitability would have been lower for our shareholders. So, again, we're trying to maximize our returns right now. And based upon current market conditions, we think this is the best way best approach to give the highest returns and have our lowest SG&A.

speaker
Rajant Gupta

Got it. Thanks for clarifying that. Maybe just to get your thoughts on these price cuts from Tesla. I'm curious with this other round of price cuts more recently, You know, any feedback that you're hearing, you know, from the ground, you know, from the GMs, you know, SMs on, you know, how the consumers are reacting to it, you know, anything you've heard from the OEMs on need or plans to counter this, you know, just maybe like what you're hearing on the ground and just maybe what your thoughts are on the implications of this. And that's all I have.

speaker
Rob

Okay, this is David again. It's an excellent question and really complicated and tough to answer. Most of the legacy OEMs are really coming out with EVs now in scale with models. Depending upon whether they qualify for the tax credit or not, that's certainly a good incentive and a good assist. Generally speaking, a lot of the cars coming to market now were at a lower price point than Teslas, so I assume that's part of the reason of what they did. But not all boats are floating equally, if you will. The demand for EV will be interesting to see how it plays out over the next year, relevant to what gets produced. I think traditionally what you'll see, and we've seen for the last four decades, as inventory starts to build, incentives will start to increase. We're hopeful, selfishly, that a lot of those incentives will be driven through leasing. because we really think the leasing volume really needs to get back up to speed to get that healthy return of a customer and retention levels.

speaker
Rajant Gupta

Got it. Got it. Thanks for the follow-up. Maybe, you know, just one last one, sorry. On the 2025 targets, you know, they were reiterated. But it looks like, you know, used vehicle growth is going to be a big driver, you know, for fitting those targets. you know, over the inverted situation, you know, this year, you know, perhaps extending into next year. I mean, you know, are there any, like, other offsets, you know, that could still get you to those targets? You know, maybe, you know, more M&A or, you know, maybe more persistent new car GPUs. I'm just curious around, you know, that comfort level of those targets and maybe, like, just the competence of that has changed versus what you thought initially.

speaker
Rob

Sure. This is David again, Rajat. You know, as we stated last quarter, we were on a large acquisition that fell apart at the end. We have looked at other things in the market now. We're not at a point that we would adjust our 25-year target, but we feel as a team, by the end of the year, we'll have a great line of sight to how we're tracking towards that 25-year target. We can control how we're operating our same store growth within the market that we're in. But it's a little bit challenging with inventory levels and other things going on right now. So I would say look for an update for us at the end of 25. But, you know, a couple acquisitions can put us right back on track for that. So it's too early for us to make any updates, and we intend to do that at the end of the year.

speaker
David

Great. Thanks for all the further and good luck.

speaker
Operator

Thank you. Our next question is from Glenn Chin with Seaport Research Partners. Please proceed with your question.

speaker
Glenn Chin

Thank you. Good morning, folks. Good morning. Can you speak to the divergence in new unit performance by segment, you know, luxury, import, domestic? Was it a function of the issue you touched on, David, that of, you know, pricing content of vehicles versus what consumers were looking for and, you know, that the fact that some of the domestic OEMs were slow to react with incentives?

speaker
Rob

Sure. And obviously it varies by market, whether it's southeast, southwest, and so on, midwest. You know, I tell you, as you can see in our earnings release, you know, on the import side, our largest flying brand is Toyota. You know, the entire quarter we had a single-day supply of vehicles, and really the hot models, we didn't really have much inventory at all. Honda was our second and we had an extremely, most of the quarter single day supply. It jumped up towards the end of the quarter, closer to mid-teens day supply. So the demand was there and the volume was there to do more. We think at a healthy margin. On the luxury side, Lexus is usually our number one volume. Again, during the quarter, we had a single day supply of Lexus and we know our sales were governed in the quarter. and there were more sales available, and a lot of cars were pre-sold there. We still see pretty good demand on the luxury side. Now, it's model-based, and it's certainly whether it's combustible or EV. But as we sit here today, we think our headwinds are getting our cost structure down on domestic vehicles, and we think we're fairly well aligned on the import and luxury side at this standpoint.

speaker
Glenn Chin

All right. So before, when you talked about the issue, David, you mentioned that the domestics are slow to come to the market with incentives. The question is, has that changed, or do you expect it to change? Do you expect them to come to market?

speaker
Rob

Sure. You know, Stellantis is the one that has the biggest impact on us. We have over a 60-day supply of Stellantis. We also have stop-sale trucks. in truck markets that make it difficult. So that's going to govern your sales as well. And their incentives have continued to increase, but they were slow to come to the table. So we have heavily contented trucks with incentives that are catching up, and we still have stop sale vehicles as we sit here today.

speaker
Glenn Chin

Okay. And just to confirm, David, that's primarily Stellantis. You're not speaking of the big three overall?

speaker
Rob

Yeah, I would say, again, from a balance standpoint, we're seeing a majority of it with Stellantis right now.

speaker
Glenn Chin

Okay, very good. And then just a quick housekeeping question. On Clicklane, you normally specify the percent of customers that are new to Asbury. Can you share that for this quarter?

speaker
Rob

Sure. I think it was the same number as last quarter. It was 92%.

speaker
spk29

Okay, very good. Thank you.

speaker
Rob

Thank you.

speaker
Operator

Our next question is from Brett Jordan with Jefferies. Please proceed with your question.

speaker
Jordan

Hey, good morning. Morning. Could you give us an update on the insurance product that you'd acquired through the Larry Miller acquisition? And I guess, is there any, you know, obviously it had some internal accounting issues, but is that changing the cadence of that rolling out across the broader Asbury network?

speaker
David

So just an update on that. We're rolling it out through our legacy stores. We've rolled it into Colorado stores, Texas, and St. Louis. We still have our large markets of Georgia and Florida to go later this year. And so we're making good progress on getting that rolled out, but it is a kind of steady progress over the remainder of the year. The deferral of that income as we roll it out to our legacy stores, that's kind of the hit we take year one, and then we get to recognize that income over the product life cycle. And so you'll see that hit kind of roll out toward the end of the year as we put on some of these larger groups in Georgia and Florida. So, you know, we're making good progress, kind of on target for what we thought we'd be. It's just a slow process throughout the entire 2023.

speaker
Jordan

Okay. And I guess, you know, with another quarter under your belt, do you have a feeling for sort of the cadence of the GPU trend? I think in your prepared remarks, you talked about sort of a a two-year trend at whatever the new normal is and maybe lower selling expenses. But when you think about sort of the mix of incentive and inventory recovery and obviously high rates, are we in a world with sustainably higher GPUs than pre-pandemic, or do you sort of see it going back to the 2,000-ish new front ends?

speaker
Karen

Hi, Brett. It's Dan. Good morning. You know, it's a supply and demand proposition, and with the current inventory levels that we have, we see that sustaining. The moment that we see higher day supply come in and the higher availability of used cars, then certainly that's going to have an impact to the GPUs. But I think we're a little bit away. I don't know exactly how far away we are, but it's not in the near future.

speaker
Jordan

Okay. But do you think we're structurally higher? Do you not expect us to see those pre-20 numbers again on new GPUs or or are we sort of trending over the long term back to where we were prior to the surge?

speaker
Rob

Brett, this is David. I might be Pollyanna on this, but I don't see us getting back there. I think the OEMs are going to be a lot more efficient and better at day supply, and I think it will float higher. And specifically to Asbury, selling off the stores in Crown and Mississippi and with the acquisitions that we had, will naturally be higher. And again, last couple of years, the press are cars haven't been available. Average age of the car is 12 years. As long as we can keep the day supply in check, we think, you know, we can maintain healthy margins for the next couple of years. Albeit they may drop some, we don't see 2019 coming back anytime soon, if at all ever. Okay.

speaker
Jordan

And on that day supply, I mean, obviously Stellantis, you said over 60. Is that strategic because they may be the UAW strike example, or are they just producing for the sake of producing?

speaker
Rob

Yeah, I would say I don't know that answer specifically, but I would assume they've had less issues with their suppliers and getting the necessary products to put their vehicle's content together. We've just been fortunate. But as a reminder, part of that day's supply is stop-sale vehicles on trucks that normally turn pretty quickly. So as those trucks sit for a couple months and we can't sell them, it's certainly hurting the day's supply.

speaker
spk16

Okay, great. Thank you.

speaker
Rob

Thank you. That concludes today's call. We appreciate everyone participating today. We look forward to talking to you at the end of the second quarter. Have a great day.

speaker
Operator

This concludes today's conference. You may disconnect your lines at this time, and we thank you for your participation. you Thank you.

speaker
spk28

Thank you. Thank you. you

speaker
Operator

Greetings and welcome to Asbury Automotive Group's first quarter 2023 earnings conference call. At this time, all participants are on a listen-only mode. A question and answer session will follow the formal presentation. If anyone should require operator assistance during the conference, please press star zero on your telephone keypad. As a reminder, this conference is being recorded. I would now like to turn the conference over to your host, Karen Reed, Vice President and Corporate Treasurer. Thank you. You may begin.

speaker
Karen Reed

Thanks, Rob, and good morning, all. As noted, today's call is being recorded and will be available for replay later this afternoon. Welcome to Asbury Automotive Group's first quarter 2023 earnings call. The press release detailing Asbury's first quarter results was issued earlier this morning and is posted on our website at investors.asburyauto.com. Participating with me today are David Holt, our President and Chief Executive Officer, Dan Clara, our Senior Vice President of Operations, and Michael Welch, our Senior Vice President and Chief Financial Officer. At the conclusion of our remarks, we will open the call up for questions and will be available later for any follow-up questions. Before we begin, we must remind you that the discussion during the call today is likely to contain forward-looking statements. Forward-looking statements are statements other than those which are historical in nature, which may include financial projections, forecasts, and current expectations, each of which are subject to certain uncertainties. For information regarding certain of the risks that may cause actual results to differ materially from these statements, please see our filings with the SEC from time to time including our Form 10-K for the year ended December 2022 and subsequently filed quarterly reports on Form 10-Q and our earnings release issued earlier today. We expressly disclaim any responsibility to update forward-looking statements. In addition, certain non-GAAP financial measures as defined under SEC rules may be discussed on this call. As required by applicable SEC rules, we provide reconciliations of any such non-GAAP financial measures to the most directly comparable GAAP measures on our website. We have also posted an updated investor presentation on our website, investors.asburyauto.com, highlighting our first quarter results. It is my pleasure to now hand the call over to our CEO, David Holt. David? David?

speaker
Rob

Thank you, Karen, and good morning, everyone. Welcome to our first quarter earnings call. I am proud of the team's performance in Q1 and the execution of our business model across its diverse revenue and profit streams. As expected, we are starting to see trends as the industry begins to normalize. We are strategically operating within a changing environment, and we continue to prioritize profitability. Over the last couple of years, pre-owned has been depleted due to fleet levels and lack of leasing. Overall, with this limited availability of pre-owned inventory and an unbalanced new inventory by brand, we are focused on maximizing our gross profit streams. Now to our consolidated results. As a reminder, during 2022, we divested of 16 stores, four occurring in the first quarter, three in the second quarter, and nine in the fourth quarter. These stores contributed $683 million in revenue last year. Now, for the first quarter of 2023, we generated $3.6 billion in revenue, had a gross profit margin of 19.4 percent, Our SG&A as a percentage of gross profit was 57.9%, had an operating margin of 7.7%, and our EBITDA was 294 million. We delivered an EPS of $8.37, and we repurchased 110,000 shares for 21 million. In addition, from the start of the second quarter through yesterday, we purchased 32,000 shares for $6 million. We continue to monitor the marketplace for acquisitions that meet our stringent thresholds for returns and that are a fit for the company from a cultural and operational view. Our mindset continues to be that we are opportunistic, strategic, and thoughtful in maximizing our returns for our shareholders. Now, expanding to all stakeholders, I would like to highlight that we published our second corporate responsibility report at the end of March. We invite you to read it if you haven't already. Finally, I would like to thank my fellow team members for a strong start to 2023. The guest-centric experience begins with you, and we are looking forward to what is in store. Thank you. I will now hand the call over to Dan to discuss our operating performance. Dan?

speaker
Karen

Thank you, David, and good morning, everyone. I would also like to extend my thanks to all of our hardworking team members for consistently delivering an exceptional guest experience. Now, moving to the same store performance, which includes dealerships and TCA, unless stated otherwise. As a reminder, we acquired many stores as well as TCA in late 2021, which have now entered our same store results for the quarter. The 16 stores that were divested during 2022 are excluded from the same store, starting with new vehicles. Our new vehicle inventory ended the quarter at $643 million, which represents a 30-day supply. Our day supply fluctuated by segment, with domestic being at 63 days, import at 18 days, and luxury at 28 days. and varying greatly among brands and models within those segments. Our new vehicle volume was down 4 percent year over year, while we grew new vehicle revenue by 3 percent. New average gross profit per vehicle was $5,184, a decrease of $616 from the prior year quarter. Turning to used vehicles, used retail revenue was down 9 percent through prior year quarter, mainly due to the dropping cost of sales. Used retail gross profit per vehicle was $2,146 for the quarter, a decrease of $385 from the prior year quarter. Our used vehicle inventory ended the quarter at $309 million, which represents a 27-day supply. Shifting to F&I. we delivered an F&I PVR of $2,352, a decrease of $192 compared to the prior year quarter. Regarding consumer financing in general, we did not see a measurable impact of credit tightening in the quarter. In the first quarter, our total front-end year per vehicle was $6,053, a decrease of $675. Moving to parts and service. Our parts and service business was a source of strength in the quarter. Revenue increased 12% in the quarter. Customer pay revenue continued its upward momentum with 14% growth, and we expanded its gross profit by 13%. Now, turning to ClickLink. Please note that for ClickLink, we are reporting on an all-store basis. We set an all-time record of over 10,800 vehicles through ClickLink in the first quarter, a 93% increase year-over-year, and a 28% increase over the previous best, which was last quarter. Approximately 16% of our first quarter of 2023 total retail sales were powered by ClickLink, and we achieved 39% of 2022 annual ClickLink sales in just the first quarter. We generated approximately $450 million in Clicklane revenue for the quarter, and we are on track for our $2.5 billion revenue estimate for Clicklane, our tool that offers a full omnichannel experience and guest-centered features. Moving on to some KPIs from the first quarter, average transaction time remained in line with prior quarters, eight minutes for cash deals and 14 minutes for finance deals. total front-end PBR of $3,601, and an F&I PBR of $2,275, which equates to $5,876 of total front-end yield. The average ClickClaim customer credit score was 721, which is higher than the average credit score at our stores. Eighty-nine percent of those that applied were approved for financing, of which 90 percent of those customers received instant approval. while the remaining customers require some offline assistance. 72% were lender finance sales and 28% were cash sales. The average distance of a click lane delivery from our dealerships was 18.1 miles, which allows us to retain customers in our high margin parts and service departments. In our journey to become the most guest-centric automotive retailer, we recognize that the most important differentiator that we have is the level of service we provide. Then trust, loyalty, and retention naturally follow. I will now hand the call over to Michael to discuss our financial performance. Michael?

speaker
David

Thank you, Dan. To our investors, analysts, team members, and other participants on our call, good morning. I would like to provide some financial highlights for our company. For additional details on our financial performance for the quarter, please see our financial supplement in our press release today and our investor presentation on our website. Overall, net income was $181 million and EPS was $8.37 for the quarter. There were no non-GAAP adjustments to net income in the first quarter of 2023. Adjusted net income for the first quarter of 2022 excludes gains net of tax of $25.5 million related to $33.1 million gain on the sale of four dealerships and a $900,000 gain on a sale leaseback. This adjusted 2022 first quarter EPS by $1.11 to $9.27. Our effective tax rate for the first quarter of 2023 was 23.9% compared to 24.2% for the first quarter of 2022. We estimate our tax rate for the remainder of 2023 to be approximately 24.5%. Excluding real estate purchases, we spend approximately $15 million on capital expenditures in the first quarter. We expect full year 2023 CapEx to be $200 million as we continue to roll out our planned CapEx related to our 2021 acquisitions. Of this $200 million, about $20 million is expected to be related to the replacement of leased properties. For the quarter, TCA made $17 million of pretax income, which excludes $3 million of net unrealized gains. We have rolled out TCA to all of our stores in Colorado, Texas, and St. Louis, and we expect to deploy TCA into the rest of our stores by the end of 2023. Due to the deferral of the income associated with the store rollouts, we expect TCA to generate $25 million of pretax income for 2023, a decrease from the $80 million in 2022. Our balance sheet remains strong as we enter the quarter with approximately $1.7 billion of liquidity comprised of cash, excluding cash total care auto, floor plan offset accounts, and availability on both our use line and revolving credit facility. Even with our sizable acquisitions in recent years, we have managed our debt levels strategically to support a long-term growth. Our pro forma adjusted net leverage was 1.6 times at the end of March. For the first quarter of 2023, we generated $244 million of adjusted operating cash flow, driven by our strong business model. With our robust cash flow generation, we have the flexibility to achieve our strategic goals and be able to seize opportunities. We constantly gauge the market for potential acquisitions that would further enhance our strong portfolio versus repurchasing shares to return capital to shareholders. Finally, I would also like to thank our Asbury team members. Our results are driven by your dedication to the guest-centric model. I will now hand the call back over to David to provide some closing remarks. David?

speaker
Rob

Thank you, Michael. I'm encouraged by our results, especially from a same-store performance. In an aged car park with still historically depressed SAR levels and the complexity of newer cars such as EVs, bodes well for our strong parts and service business. We have been and continue to be strategic in our philosophy and in our actions. With our strong cash flow and balance sheet, which has grown more robust over time, we are opportunistic for potential acquisitions and buybacks. This concludes our prepared remarks. We'll now turn the call over to the operator and take your questions. Operator?

speaker
Operator

Thank you. At this time, we'll be conducting a question and answer session. If you'd like to ask a question, please press star 1 on your telephone keypad. A confirmation tone will indicate your line is in the question queue. You may press star 2 if you'd like to remove your question from the queue. For participants using speaker equipment, it may be necessary to pick up your handset before pressing the star keys. One moment, please, while we poll for questions. Our first question comes from Daniel Imbrow with Stevens, Inc. Please proceed with your question.

speaker
Daniel Imbrow

Hey, good morning, everybody. Thanks for taking our questions. David, you guys have done a great job, I feel like, on the new vehicle side, especially with some of the elevated production at some of the domestic OEMs. I guess one, you know, other than click lane, are there things you guys are doing operationally to protect that GPU margin or or improve the vehicle sales trends? And then second, as a related one, what percent of new units are sold on pre-order today? And maybe how has that trended as we try to assess the demand backdrop here in terms of what's getting pre-sold?

speaker
Rob

Daniel, this is David. I'll take it, and Dan can jump in. Last quarter, about 38% of our cars were pre-sold on incoming sales. For Q1, it dropped to 33%. So we still think a pretty healthy number, but there certainly was a drop there as well. On the pre-owned side, sequentially we actually went up in PVR. You know, we just determined that it didn't make sense to chase volume. Our gross profits are not so much about the sale price but the acquisition price because the market dictates what the selling price is going to be. So we weren't aggressive at buying cars from auctions or anything like that. We focused on trade-ins, off-lease vehicles, and purchasing cars direct from consumer. We felt it was a better trade-off to have lower volume and higher gross profits, which really generated a better EPS for us overall.

speaker
David

David, I have nothing to add. I think you covered it well.

speaker
Daniel Imbrow

And then on that use side, thank you for that. Maybe to follow up, it's still obviously a point of weakness out there in the market. Are you seeing any discernible change in that pre-owned buyer or consumer? Are you seeing a trade down? Are you seeing lower product attachment on F&I? Anything that would tell you that consumer is materially changing from how they've been the last couple quarters?

speaker
Rob

You know, you can see on our cost of sale, it dropped a little bit for the first time in a couple years. So we see that as a good sign. Certainly with all the interest rate increases over time, that's put more pressure on the payment. So I think people are not reacting as quickly and being more thoughtful about taking time. The biggest challenge right now, as you can imagine, is finding the right fit. Really trying to find those cars that people are looking for so you can turn them in a quick manner, if you will. So again, we believe the focus, you know, almost 70% of the cars that we're selling right now are trade-ins and off-lease vehicles. And we feel if we can maintain that, we can hold on to margin as best we can, which is what our focus is going to be.

speaker
Daniel Imbrow

Great. And then last one for me, Michael, is a follow-up on the financials. I guess, you know, $1.1 billion of cash on the balance sheet. You just did the divestitures and 4Q. What is the appetite for M&A, and are there any certain markets or brands you would like to fill in or are trying to fill in specifically with that cash flow?

speaker
David

Yeah, I mean, we're still out there looking strategically for acquisitions. You know, we like the markets we're in. We're trying to find those strategic acquisitions that make sense for us and then comparing that to the, you know, share buyback opportunities that are out there in the market as well. So trying to balance those two items with the cash, with the, you know, environment, what it is, and the uncertainties just in the economy, I think, you know, being a little bit more Just strategic with our cash and waiting for the right opportunities is the best approach right now, just with that uncertainty in the markets.

speaker
Rob

And this is David. I'll just say we're seeing a good amount of M&A activity and seeing opportunities come our way. Just haven't been able to land something that we feel really strongly about.

speaker
Daniel Imbrow

Great. Well, best of luck going forward, and thanks for all the detail.

speaker
Rob

Thank you.

speaker
Operator

Our next question is from Adam Jonas with Morgan Stanley. Please proceed with your question.

speaker
Adam Jonas

Hey, everybody. Good morning. So my first question is, I think in your prepared remarks, you said that there was no measurable sign of financial tightening during the quarter. How about after the quarter?

speaker
Rob

Adam, this is David. Not yet. I would tell you, as a reminder, we normally state that our subprime as a percentage of our business is about 10%. Last month in the quarter, it was just over 7% of our business. So our core customer is over a 700 credit score. We have over 250 lenders that we're signed up with. So we have a lot of options, and we're not seeing any tightening as we sit here today.

speaker
Adam Jonas

Okay. So just to interpret that, going from 10 to 7, maybe there is tightening, but you don't see it because it's happening on the lender side, right? Is that a fair interpretation?

speaker
spk28

Yeah.

speaker
Rob

Well, so I would tell you, you know, our store locations, our go-to-market and how we go after business, we're just not aggressive looking for subprime. So I wouldn't say there's, I wouldn't look at it that way as much. And as you can imagine with those number of lenders that we have, certainly some have tightened up their practices compared to others. But again, because of the majority of the plurality of the banks that we have available to us, we just don't have an issue seeking lending.

speaker
Adam Jonas

I got it. Thanks, David. Just to follow up, can you update us on your current percentage of your new sales that are ordered to delivery or pre-ordered, let's say? Maybe how that's trended, where that was kind of exiting last year or a year ago. And then any comment on ATP versus MSRP, that gap there would also be helpful given the environment. Thanks.

speaker
Rob

Sure. I hope I get all of it. Last quarter, the fourth quarter of 22, 38% of our vehicles were pre-sold that were incoming. In Q1, it was 33%. So a little bit of a drop-off there.

speaker
spk12

ATP versus MSRP.

speaker
Rob

Yeah, and I would say percentage of MSRP, it's just like you'd expect. Certain models that have a single-day supply is certainly holding to MSRP. And vehicles that we have, say, north of a 40-day supply of vehicles, we're certainly discounting at this point.

speaker
spk27

Thanks, David.

speaker
Rob

You got it.

speaker
Operator

Our next question is from John Murphy with Bank of America. Please proceed with your question.

speaker
John Murphy

Good morning, guys. I just wanted to get into one thing about new vehicle affordability. And everybody... claims that it's a real issue. And it is for the consumer, but it may be not such a big issue for you because you're putting up record profits or near record profits. Things are pretty healthy for you in the business. So as you think about somebody coming in and they're challenged from an affordability perspective and buying a new vehicle, what's the process and how successful are you in transitioning them to buying a used vehicle and or transitioning them into, you know, a parts and service customer, two avenues where you make, you know, pretty good profits relative to even the new vehicle side.

speaker
Karen

John, good morning. This is Dan. So from the first aspect of the affordability from a new car perspective, you know, we're starting to see, I would say, slowly but surely in taking a faster pace. for lack of a better term, the leasing aspect of it. As you see, the challenging or the opportunity on the price of a new car, that leasing coming back really allows consumers to be able to get into that car that they want for a lower payment. We all know the benefits that's going to have from a used car perspective three years down the road, getting those lease returns back. We know that The first car that we sell at our dealership is all done from the sales department, but the second, third, fourth, and so on is all done through service. So that turnover, if I may, that we do transaction-wise from sales to service is extremely important, not just on making sure that we respect people's time. That's why we put so much focus on the cycle time making sure that when they come in for that first service, they're getting in and out and getting their services completed because we know that to the extent that we respect people's time, their loyalty is going to continue to grow with us. And then, as I mentioned in an earlier comment, if we do a good job in the service retention, we're going to continue to sell the cars in the years to come.

speaker
Rob

John, the one thing I would add that we did see in the first quarter related to pressure and pricing. Some of our domestics was, you know, really, we had an imbalance of inventory in the sense of there were heavy contented vehicles that were built during the chip shortage. Everyone went with the heavy content in the vehicles. And in the first quarter, especially on the domestic side, people were looking for less expensive trucks than what we had. And there was a slow approach on incentives there. So I think We're certainly seeing it on the truck side in the sense of people looking for a little bit less expensive, less contented truck.

speaker
John Murphy

Okay, and maybe I can follow up on this, but I'm curious, if somebody comes in and they're challenged on buying a new vehicle, have you been able to transition those folks into buying a used vehicle that they can afford? I mean, what's the success on that? I mean, if you don't have the right vehicle for them to sell them on the new vehicle side, which is harder and harder with pricing and affordability at the moment, are you having success in walking those guys across to the used vehicle department and selling them a vehicle there, or is that just fundamentally a different consumer?

speaker
Rob

Yeah, John, I'll answer it. It's not, and it's usually a portion of your sales get transitioned to pre-owned. As you can see, we have a lower day supply of pre-owned than we do new, and it's more so about model mix than anything else in overall day supply. So there's no easy answer to your question. People constantly flip from new to pre-owned, but it's about having the right pre-owned vehicle that they're looking for in that segment. So we do it successfully, naturally, when the availability is there. When it's not there, that's obviously an issue that we have.

speaker
John Murphy

Got it. And I probably just got on the call late. On the parts and service side, I mean, the same-store sales were very strong. You know, is tech availability the gating factor, or is there something else if you're thinking about sort of as the constraint on the same-store sales growing there?

speaker
Karen

Yeah, this is Dan again. You know, the tech availability, we will take every technician that is available out there for us. We all know how competitive this labor market is, but we put a tremendous amount of emphasis not only in having good relationships with the local technical institutes where we're able to hire people future technicians at a very entry-level point, if I may, and then developing them from within. So that is working out well for us in many of our markets, but certainly we're not shying away from actively going after more technicians because we have the bay capacity and we just need to fill it out with more technicians.

speaker
Rob

John, the one thing I would add, you know, it's a choppy market in a lot of ways economically. But with the average age of the car over 12 years, history has shown those folks tend to hold on to their cars and invest in parts and service. So, again, we see parts and service being healthy for many years to come.

speaker
John Murphy

Okay. And then just lastly on the SG&A cost-safe side, I mean, you know, how much opportunity is there to – take cost out at this point, David, or is it really just a function of holding the line on costs and letting grosses, you know, improve over time as volume comes back?

speaker
Rob

Yeah, one of the several positive things we had happen during the quarter, in all segments, our production per employee went up, even though we were a little bit depressed in some of the sales we had. That's just really working into our efficiencies with software and where we're trying to go. I would say that, you know, the volatility of the market for the next 12 to 18 months will make it difficult to look for a lot of opportunities to be lower than where we are. But we think 24 months out with things that we're working on with our omni-channel and software approach that there's another level for us to get to from a productivity per person, which should create a tailwind down the road for us.

speaker
spk18

Great. Thank you very much, guys. Thank you.

speaker
Operator

As a reminder, if you'd like to ask a question, please press Start on your telephone keypad. One moment, please, while we poll for questions. Our next question comes from Ryan Signall with Craig Hallam Capital Group. Please proceed with your question.

speaker
Ryan Signall

Good morning. Just one question for us on click lane. So when I look at the F&I, it increased quite a bit more sequentially than the overall business in the quarter. I get the underlying KPIs are good, but what do you attribute the biggest incremental improvement in Clicklane relative to the retail dealerships, specifically on the F&I piece?

speaker
Rob

Ryan, this is David. You know, it's interesting because we had the same question. I think the reality is when you're in the store, people selling products have preconceived notions about about what someone's willing to buy. And I've stated it before, I'll say it again, it's pretty obvious. People love to buy things, but not so much be sold things. The opportunity for them to shop the F&I products on their own are still converting at a great rate. And it doesn't matter if it's used, it doesn't matter if it's import, domestic, or luxury. We've been very happy with the self-selection that our consumers are doing because there's no Asbury employee intervening doing F&I sales. This is solely based on the customer.

speaker
Ryan

Helpful. Thank you, guys. Good luck.

speaker
spk11

Thank you.

speaker
Operator

Our next question is from Rajant Gupta with J.P. Morgan. Please proceed with your question.

speaker
Rajant Gupta

Great. Thanks for taking the question. I just wanted to follow up on the used car strategy where Adam's you know, the volume versus, you know, GPU trade-off. I mean, curious, like, how long, you know, you plan to persist with this approach, you know, given, you know, you lose the opportunity to book F&I and, you know, maybe, you know, parts and repair work down the line. So, you know, any thoughts on, like, you know, how long this is going to persist and, you know, would you reevaluate this at some point, you know, just to maybe retain that customer eventually and have a follow-up.

speaker
Rob

Rajat, this is David. We evaluate it every month. I would tell you we will continue to have this approach as long as the inventory availability isn't there. Again, we think it's a couple years depressed with COVID, and we think next year you'll start to see some of those cars come back in. So maybe this entire year we ride with that philosophy and But if the market shifts and it changes, we will adjust quickly to it. You know, the benefit of that low day supply allows us to be pretty nimble. I can say if we chased volume, other than our margin being down, our SG&A would have been up and our profitability would have been lower for our shareholders. So, again, we're trying to maximize our returns right now. And based upon current market conditions, we think this is the best – best approach to give the highest returns and have our lowest SG&A.

speaker
Rajant Gupta

Got it. Thanks for clarifying that. Maybe just to get your thoughts on these price cuts from Tesla. I'm curious with this other round of price cuts more recently, You know, any feedback that you're hearing, you know, from the ground, you know, from the GMs, you know, SMs on, you know, how the consumers are reacting to it, you know, anything you've heard from the OEMs on need or plans to counter this, you know, just maybe like what you're hearing on the ground and just maybe what your thoughts are on the implications of this. And that's all I have.

speaker
Rob

Okay, this is David again. It's an excellent question and really complicated and tough to answer. Most of the legacy OEMs are really coming out with EVs now in scale with models. Depending upon whether they qualify for the tax credit or not, that's certainly a good incentive and a good assist. Generally speaking, a lot of the cars coming to market now were at a lower price point than Teslas, so I assume that's part of the reason of what they did. But not all boats are floating equally, if you will. The demand for EV will be interesting to see how it plays out over the next year, relevant to what gets produced. I think traditionally what you'll see, and we've seen for the last four decades, as inventory starts to build, incentives will start to increase. We're hopeful, selfishly, that a lot of those incentives will be driven through leasing. because we really think the leasing volume really needs to get back up to speed to get that healthy return of a customer and retention levels.

speaker
Rajant Gupta

Got it. Got it. Thanks for the follow-up. Maybe, you know, just one last one, sorry. On the 2025 targets, you know, they were reiterated. But it looks like, you know, used vehicle growth is going to be a big driver, you know, of hitting those targets. you know, over the inverted situation, you know, this year, you know, perhaps extending into next year. I mean, you know, are there any, like, other offsets, you know, that could still get you to those targets? You know, maybe, you know, more M&A or, you know, maybe more persistent new car GPUs. I'm just curious around, you know, that comfort level of those targets and maybe, like, just the competence of that has changed versus what you thought initially.

speaker
Rob

Sure. This is David again, Rajat. You know, as we stated last quarter, we were on a large acquisition that fell apart at the end. We have looked at other things in the market now. We're not at a point that we would adjust our 25-year target, but we feel as a team, by the end of the year, we'll have a great line of sight to how we're tracking towards that 25-year target. We can control how we're operating our same store growth within the market that we're in. But it's a little bit challenging with inventory levels and other things going on right now. So I would say look for an update for us at the end of 25. But, you know, a couple acquisitions can put us right back on track for that. So it's too early for us to make any updates, and we intend to do that at the end of the year.

speaker
David

Great. Thanks for all the further and good luck.

speaker
Operator

Thank you. Our next question is from Glenn Chin with Seaport Research Partners. Please proceed with your question.

speaker
Glenn Chin

Thank you. Good morning, folks. Good morning. Can you speak to the divergence in new unit performance by segment, you know, luxury, import, domestic? Was it a function of the issue you touched on, David, that of, you know, pricing content of vehicles versus what consumers were looking for and, you know, that the fact that some of the domestic OEMs were slow to react with incentives?

speaker
Rob

Sure. And obviously it varies by market, whether it's southeast, southwest, and so on, midwest. You know, I tell you, as you can see in our earnings release, you know, on the import side, our largest flying brand is Toyota. You know, the entire quarter we had a single-day supply of vehicles, and really the hot models, we didn't really have much inventory at all. Honda was our second and we had an extremely, most of the quarter single day supply. It jumped up towards the end of the quarter, closer to mid-teens day supply. So the demand was there and the volume was there to do more. We think at a healthy margin. On the luxury side, Lexus is usually our number one volume. Again, during the quarter, we had a single day supply of Lexus and we know our sales were governed in the quarter and there were more sales available, and a lot of cars were pre-sold there. We still see pretty good demand on the luxury side. Now, it's model-based, and it's certainly whether it's combustible or EV, but as we sit here today, we think our headwinds are getting our cost structure down on domestic vehicles, and we think we're fairly well aligned on the import and luxury side at this standpoint.

speaker
Glenn Chin

All right. So before, when you talked about the issue, David, you mentioned that the domestics were slow to come to the market with incentives. The question is, has that changed, or do you expect it to change? Do you expect them to come to market?

speaker
Rob

Sure. You know, Stellantis is the one that has the biggest impact on us. We have over a 60-day supply of Stellantis. We also have stop-sale trucks. in truck markets that make it difficult. So that's going to govern your sales as well. And their incentives have continued to increase, but they were slow to come to the table. So we have heavily contented trucks with incentives that are catching up, and we still have stop sale vehicles as we sit here today.

speaker
Glenn Chin

Okay. And just to confirm, David, that's primarily Stellantis. You're not speaking of the big three overall?

speaker
Rob

Yeah, I would say, again, from a balance standpoint, we're seeing a majority of it with Stellantis right now.

speaker
Glenn Chin

Okay, very good. And then just a quick housekeeping question. On Clicklane, you normally specify the percent of customers that are new to Asbury. Can you share that for this quarter?

speaker
Rob

Sure. I think it was the same number as last quarter. It was 92%.

speaker
spk29

Okay, very good. Thank you.

speaker
spk11

Thank you.

speaker
Operator

Our next question is from Brett Jordan with Jefferies. Please proceed with your question.

speaker
Jordan

Hey, good morning. Morning. Could you give us an update on the insurance product that you'd acquired through the Larry Miller acquisition? And I guess, is there any, you know, obviously it had some internal accounting issues, but is that changing the cadence of that rolling out across the broader Asbury network?

speaker
David

So just an update on that. We're rolling it out to our legacy stores. We've rolled it into Colorado stores, Texas, and St. Louis. We still have our large markets of Georgia and Florida to go later this year. And so we're making good progress on getting that rolled out, but it is a kind of steady progress over the remainder of the year. The deferral of that income as we roll it out to our legacy stores, that's kind of the hit we take year one, and then we get to recognize that income over the the product lifecycle. And so you'll see that hit kind of roll out toward the end of the year as we put on some of these larger groups in Georgia and Florida. So, you know, we're making good progress, kind of on target for what we thought we'd be. It's just a slow process throughout the entire 2023.

speaker
Jordan

Okay. And I guess, you know, with another quarter under your belt, do you have a feeling for sort of the cadence of the GPU trend? I think in your prepared remarks, you talked about sort of a a two-year trend at whatever the new normal is and maybe lower selling expenses. But when you think about sort of the mix of incentive and inventory recovery and obviously high rates, are we in a world with sustainably higher GPUs than pre-pandemic, or do you sort of see it going back to the 2,000-ish new front ends?

speaker
Karen

Hi, Brett. It's Dan. Good morning. It's a supply and demand proposition, and with the current inventory levels that we have, we see that sustaining. The moment that we see higher day supply come in and the higher availability of used cars, then certainly that's going to have an impact to the GPUs. But I think we're a little bit away. I don't know exactly how far away we are, but it's not in the near future.

speaker
Jordan

Okay. But do you think we're structurally higher? Do you not expect us to see those pre-20 numbers again on new GPUs or or are we sort of trending over the long term back to where we were prior to the surge?

speaker
Rob

Brett, this is David. You know, I might be Pollyanna on this, but I don't see us getting back there. I think the OEMs are going to be a lot more efficient and better at day supply, and I think it will float higher. And specifically to Asbury, selling off the stores in Crown and Mississippi and with the acquisitions that we had, will naturally be higher. And again, last couple of years, the press, our cars haven't been available. Average age of the car is 12 years. As long as we can keep the day supply in check, we think, you know, we can maintain healthy margins for the next couple of years. Albeit they may drop some, we don't see 2019 coming back anytime soon, if at all ever. Okay.

speaker
Jordan

And on that day's supply, I mean, obviously, Stellantis, you said over 60. Is that strategic because they may be the UAW strike example, or are they just producing for the sake of producing?

speaker
Rob

Yeah, I would say I don't know that answer specifically, but I would assume they've had less issues with their suppliers and getting the necessity products to put their vehicle's content together. We've just been fortunate. But as a reminder, part of that day's supply is stop-sale vehicles on trucks that normally turn pretty quickly. So as those trucks sit for a couple months and we can't sell them, it's certainly hurting the day's supply.

speaker
spk16

Okay, great. Thank you.

speaker
Rob

Thank you. That concludes today's call. We appreciate everyone participating today. We look forward to talking to you at the end of the second quarter. Have a great day.

speaker
Operator

This concludes today's conference. You may disconnect your lines at this time, and we thank you for your participation.

Disclaimer

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