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AGI Inc.

Q12026

5/5/2026

speaker
Operator
Conference Operator

Good afternoon, everyone, and welcome to AGI's first quarter 2026 earnings conference call. Today's conference call is being recorded. At this time, I would like to turn the call over to Felipe Gaspar Oliveira, head of investor relations. Please go ahead.

speaker
Felipe Gaspar Oliveira
Head of Investor Relations

Thank you, and good afternoon. With me today are Marciano Testa, our founder, chairman, and CEO, and Marcelo Dubé, chief financial officer. Throughout this conference call, we will be presenting non-IFRS financial information. These are important financial measures for AGI, but are not financial measures as defined by IFRS and may not be comparable to similar measures from other companies. Reconciliations of the non-IFRS to the IFRS financial information are available in the earnings press release. Unless noted otherwise, all figures are presented in Brazilian reais, VRL. I would also like to remind everyone that today's discussion might include forward-looking statements. We do not guarantee future performance, and therefore, you should not put and do relies on them. These statements are subject to numerous risks and uncertainties and could cause actual results to differ materially from our expectations. Please refer to the forward-looking statements disclosure in the earnings release. I will now hand over the call to Marcelo.

speaker
Marciano Testa
Founder, Chairman, and CEO

Good afternoon, everyone, and thank you for joining us today. During today's call, I will walk you through our strategic progress. Following my remarks, our CFO, Marcelo Zanube, and our head of investor relations, Felipe Gaspar, will take you through the financial in more details and then host the Q&A session. We had a solid start to 2021. 2026 and we are pleasure to share our first quarter result with you so before going into details i would like to remind you of the three principles i mentioned in our last earnest call which is guidance our revocations first we need before the customers we appear focus on driven engagement on our hybrid platform and increasing the usage of multiple products We showed a strong progress in the first quarter, with total activity clients growing more than 50% year-over-year to over 7 million. At the same time, product penetration continued to evolve, with customers who have a primary relationship with us using, on average, more than six products, raising to above seven products among our most matured cohorts. underscoring the cross-selling opportunity within our model, and validating our high-touch relationship strategy. Over time, we aspire to become the primary financial institution for all our customers, delivering a growing range of financial solutions to support them across different areas, reinforcing the consistent execution of a long-term strategy. Second principle, enhance our platform. Before going into the numbers, let me start with an important structural evolution of our company. This quarter marks a key step in how we are building Agibank for scale. We have evolved into a business unit-driven organization where each vertical wants the full customer journey, from origination to service, At the same time, we have a centralized risk management data and artificial intelligence across the platform. It is not just a rare organization. It is an extruder upgrade in our business architecture. It allows us to combine agility at the business level with consistency and control of the platform levels. As a result, we are improving decision-making speed, reducing cost to serve, and reinforcing our ability to scale efficiently. This model is a key enabler of our profitability, and one of the reasons we believe AGI is structurally differentiated and continues to expand in position in the market. Finally, the three principles. entrepreneurial culture focused on long-term returns. This quarter clearly demonstrates the resilience of our business model. After the temporary disruption in the payroll credit ecosystem, we saw a consistent recovery through the quarter. By March, our credit origination had already reached 106 of pre-suspension levels. Also in March, we observed a clear inflection point in our fee business, with a strong recovery following the adjustments implemented earlier in the year. These were very important signs that show that demand remains strong, that our distribution model is responsive, and that our operational execution was efficient even under stress. In simple terms, The disruption was only temporary, but our recovery is structural. This is reinforcing our conviction that our long-term thesis remains fully intact. Summarizing the first quarter of 2026, we demonstrate a resilient business model. capable of navigating short-term volatility. We also delivered important improvements supported by a scalable platform and our new organizational structure and technology foundation. We continue to operate in the largest and under-severed market, where structure demand remains strong, especially in the payroll planning. We are resilient. We have scalability and structural advantage in this market. Finally, we always operate at the intersection of technology, data, and now artificial intelligence and human interaction. Serving a population that is not naturally tech savvy, this position remains a competitive advantage for a long term. With that, I will now turn it over to Marcelo and Felipe, who will walk you through the financial performance in more details and host you in a Q&A session.

Disclaimer

This conference call transcript was computer generated and almost certianly contains errors. This transcript is provided for information purposes only.EarningsCall, LLC makes no representation about the accuracy of the aforementioned transcript, and you are cautioned not to place undue reliance on the information provided by the transcript.

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