Ashland Inc.

Good day and thank you for standing by. Welcome to the Ashland Third Quarter 2023 Earnings Call. At this time, all participants are in a listen-only mode. After the speaker's presentation, there will be a question and answer session. To ask a question during the session, you will need to press star 1-1 on your telephone. You will then hear an automated message advising your hand is raised. To withdraw your question, please press star 1-1 again. Please be advised that today's conference is being recorded I would now like to hand the conference over to your speaker today, Seth Morozek. Please go ahead.

Thank you, Victor. Hello, everyone, and welcome to Ashland's third quarter fiscal year 2023 earnings conference call and webcast. My name is Seth Morozek, Director, Ashland Investors. Joining me on the call today are Guillermo Novo, Ashland Chair and Chief Executive Officer, and Kevin Willis, Senior Vice President and Chief Financial Officer. We release results for the quarter ended June 30th, 2023 at approximately 5 p.m. Eastern time yesterday, July 5th. The news release issued last night was furnished to the SEC in a form 8K. During today's call, we will reference slides that are currently being webcast on our website Ashland.com under the investor relations section. We encourage you to follow along with the webcast during the call. Please turn to slide two. As a reminder, during today's call, we will be making forward-looking statements on several matters, including our outlook for fiscal year 2023. Forward-looking statements are subject to risks and uncertainties that could cause future results or events to differ materially from today's projections. We believe any such statements are based on reasonable assumptions, but cannot assure that such expectations will be achieved. Please refer to slide two of the presentation for an explanation of those risks and uncertainties and the limits applicable to forward-looking statements. You can also review our most recent Form 10-K under Item 1A for a comprehensive discussion of the risk factors impacting our business. Please also note that we will be referring to certain actual and projected financial metrics on Ashland on an adjusted basis, which are non-GAAP financial measures. We will refer to those measures as adjusted and present them to supplement your understanding and assessment of the financial performance of our ongoing business. Non-GAAP measures should not be considered a substitute for or superior to financial measures calculated in accordance with GAAP. The most directly comparable GAAP measures as well as reconciliations of the non-GAAP measures to those GAAP measures are available on our website and in the appendix of today's slide presentation. Please turn to slide three. Guillermo will begin the call this morning with an overview of Ashland's performance and results in the third quarter. Kevin will then provide a more detailed review of financial results in the quarter. Guillermo will then provide additional commentary related to Ashland's financial outlook for fiscal year 2025, then open the line for your questions. Now, please turn to slide five, and I'd like to turn the call over to Guillermo for his opening comment. Guillermo?

Thank you, Seth, and hello, everyone. Thank you for your interest in Ashland and for your participation today. Results in the June quarter were consistent with the pre-announcement that we issued in late June. Total sales for the quarter declined 15% compared to the prior year. Our pharma business continued to perform well, and the inflation recovery actions taken last year and early this year continue to benefit overall results. However, the unprecedented reset impact from customer destocking actions across many supply chains continues to materially impact many of the markets we serve. As we stated in late June, our previous expectations that destocking would conclude during the fiscal third quarter proved to be optimistic. There's still significant uncertainty as to when these dynamics will end. Until the inventory control actions taken by our customers have subsided, it will remain difficult for us to gauge the true end market demand. Based on information from our customers, sales volumes, as well as global retailers of consumer products, we do not believe current customer order dynamics are representative of the underlying consumer demand for the high-value products in which our ingredients are used. While this uncertain environment presents near-term challenges, It does not change our longer-term opportunities or priorities. I will discuss these in more detail at the end of the call. Please turn to slide six. As you can see in the chart on the left, sales declined in each of our segments due to the factors I referenced earlier. As a consequence, we pursued our own internal actions to control inventories. These actions impacted our margins during the quarter and are continuing into the current quarter. Kevin will discuss how these actions impacted each of our segments in a few moments. On the positive side, it is good to see that consumer demand remains resilient for the core markets we serve. Unfortunately, it's also clear that these stocking dynamics will continue to persist for longer across the supply chains of the industries we serve. While there are many global uncertainties on the horizon, the Ashen team is performing well and executing on the actions that are within our control, while not losing focus on the longer-term opportunities for innovation and profitable growth. Let me turn over the call to Kevin to review our Q3 results in more detail, and then I'll be back. Kevin?

Thank you, Guillermo, and good morning, everyone. Please turn to slide eight.

Total Ashen sales in the quarter were $546 million, down 15% compared to prior year. Continued customer destocking dynamics resulted in reduced volumes for all segments. These volume declines were partially offset by sales growth within our pharmaceutical business and continued inflation recovery, which has carried over from last year. Foreign currency had a negligible impact on sales. Gross margin declined to 33.3%, driven primarily by lower absorption, since we ran our plant slower to be in line with lower sales volumes across the segments due to customer destocking. As a consequence of the continued customer destocking we saw throughout the quarter, we slowed production for a number of products in order to control our own finished goods inventory levels. These intentional actions negatively impacted gross profit by approximately $15 million. When excluding key items, SG&A, R&D, and intangible amortization costs were $113 million and down from $127 million in the prior year, largely reflecting lower incentive compensation accruals. In total, Ashland's adjusted EBITDA for the quarter was $133 million, down 24% from $174 million in the prior year and in line with our expectations in late June. Ashland's adjusted EBITDA margin for the quarter was 24.4%, down from 27% in the prior year, again, reflecting the factors I just discussed. Adjusted EPS, excluding acquisition amortization for the quarter, was $1.23 per share, down 35% from the prior year quarter. Ongoing free cash flow was $97 million for the quarter, a significant improvement from the prior year primarily reflecting changes in working capital stemming from our internal inventory control actions and lower sales. Now let's review the results for each of our four operating segments. Please turn to slide nine. Within Life Sciences, our pharmaceutical business delivered mid-single-digit sales growth. Pricing held up well and mix was strong, despite volumes being down compared to a solid prior year period. Overall, Life sciences sales declined by 4% to $219 million, while adjusted EBITDA increased by 7% to $72 million. The nutrition and nutraceuticals businesses remained challenged due to continued customer destocking. We took appropriate actions to control inventory levels during the quarter, impacting EBITDA by approximately $5 million. Adjusted EBITDA margin increased meaningfully to nearly 33%, reflecting enhanced segment mix due to strong farmer results and weaker sales in low-margin areas like nutrition and nutraceuticals. Please turn to slide 10. Continued customer destocking negatively impacted personal care in the quarter. For the quarter, personal care sales declined by 15%. to $146 million, while adjusted EBITDA declined 24% to $35 million. Pricing continues to hold, but margins were negatively impacted by lower volumes driven by customer destocking, our proactive inventory control actions, and negative mix. Sales into the hair care market were a bright spot, with sales down only modestly compared to the prior year. sales to the oral care and skin care markets were more meaningfully impacted by destocking actions. Please turn to slide 11. Specialty additives also felt the impact of reduced demand primarily related to continued customer destocking. Pricing remained positive in the quarter versus prior year. However, volume declines due to destocking primarily in coatings, construction, and performance specialties as well as nearly $8 million of proactive inventory control actions by the team negatively impacted profitability in the quarter. For the quarter, specialty additive sales declined by 22% to $152 million, while adjusted EBITDA declined by 49% to $29 million. Please turn to slide 12. Intermediates reported sales of $43 million down 41% compared to the prior year, driven by lower pricing and volumes. Internal captive sales were about 30% of the year-over-year sales decline, while customer destocking of our higher-value merchant market solvents, including NMP, BLO, and THF, accounted for nearly 60% of the remaining year-over-year sales decline. Although pricing declines in this business more than offset raw material tailwinds, the continued delinking of our high-value solvents from BDO, which represents a very small part of our third-party revenue, contributed to strong margin performance in the quarter. Intermediates reported adjusted EBITDA of $16 million, a decrease of 52% compared to prior year, and adjusted EBITDA margin declined to 37.2%. Please turn to slide 13. As we reported in late June, Ashland's Board of Directors approved a new $1 billion Evergreen share repurchase authorization, which replaced the existing authorization. Ashland had completed $300 million of share repurchases under the previous authorization during this fiscal year. As of the quarter close on June 30th, we had cash on hand of about $350 million, with total available liquidity of roughly $1.1 billion. Our net debt was $979 million, which is about 1.8 turns of leverage. We have no floating rate debt outstanding, no long-term debt maturities for the next four years, and all of our outstanding debt is subject to investment-grade style credit terms. We are investing in our existing businesses to grow organically and continue to pursue our strategy of enhanced profitable growth through targeted bolt-on M&A opportunities focused on pharma personal care and codings. Against the backdrop of global uncertainty, Ashland has a strong balance sheet with the flexibility to pursue our targeted growth strategy, as well as reward our shareholders with a strong dividend policy and continued share repurchase. With that, I'll turn the call back over to Guillermo to discuss our outlook for fiscal year 23. Guillermo?

Thank you, Kevin. Please turn to slide 15. As we look ahead into Q4 and fiscal year 2024, the major question is the volume outlook. As we mentioned earlier, the good news is that customer sales volume tends to indicate continued customer resilience for the markets we serve. Clearly, there's a big disconnect between our customer sales volumes, our sales volumes, and our suppliers' sales volumes. As an example, our suppliers continue to feel a bigger impact of destocking actions from both our customers and our own destocking actions. To state the obvious, the challenge for us, our peers in the industry, and our suppliers is continued impact of destocking actions across our supply chain. The big question is, when will destocking end? When will our customers' volume demand be in line with their sales and production volumes. Please turn to slide 16. We do not have a clear view on when the stocking will end. For our June update, if our Q4 performs in line with Q3, we expect to have sales of $2.2 billion and EBITDA of around $500 million. Although the global consumer remains resilient, as evidenced by our customers' sales volumes, Preliminary July results indicate continued destocking. Reported inventory levels by some of our customers would indicate further destocking actions may be expected if demand does not pick up. We currently anticipate about $25 million of internal inventory control actions in fiscal Q4. Global demand trends will drive potential further actions. Risk to the outlook in Q4 would come from extended customer destocking if it continues in specific end markets or regions, and the need for added inventory control actions impacting our own absorption. There's a potential of global recession impact on consumer demand, price versus cost balances if something changes, growth in China, and the escalation of the Russia-Ukraine war. As I've stated before, this is a time for caution. We will continue to operate with strong capital allocation discipline so that we're in a strong financial position to invest and grow our core businesses. On the positive side, what we see is that our consumer demand remains resilient, and that is more in line with our customers' sales volumes. We will remain focused on the things in our control, driving innovation, maintaining operating discipline, managing pricing, mixed cost productivity, and capital allocation. Please turn to slide 17. In spite of the near-term challenges, our long-term growth drivers remain unchanged. First, we're expanding capacity of our key technologies where we have leadership positions. HEC, Clusel, Benicel, and Aquaflow, all segments where we were sold out over the last two years. We're going to globalize our high-value businesses, our preservatives, our biofunctionals, our oral solid dose coatings business, and our injectables business. Innovation will be central to our growth. And as Kevin said, bolt-on M&A opportunities. We will continue to take actions to maximize near-term performance while not losing focus on our longer-term growth opportunities. In many cases, our focus is on accelerating these exciting long-term initiatives. Innovation will be a central point of our growth focus. Please turn to slide 18. I'm pleased to announce that Ashland will host a live Innovation Day at our Wilmington, Delaware Headquarters and Research Campus on September 12th This event will showcase how technology is playing a critical role in Ashland's long-term profitable growth strategy and highlight the company's innovation playbook and portfolio of scalable technologies. The event will include presentations, prepared remarks, and moderated Q&A sessions with members of Ashland's executive leadership team. The event will also include poster sessions and guided tours of Ashton's research and development laboratories for in-person attendees. Additional details and registration information will be provided later this week. We look forward to sharing our exciting innovation-driven growth strategy with you in September. Please turn to slide 20. Despite the challenging environment, we remain confident in the quality and resilience of the markets we serve and the future. I want to thank the Ashland team again for their leadership and proactive ownership of their business in an uncertain environment. Thank you for your attention today, and Victor, let's move to Q&A.

Sure. As a reminder, to ask a question, please press star 1-1 on your telephone and wait for your name to be announced. To withdraw your question, please press star 1-1 again. Please stand by or compile the Q&A roster. One moment for our first question. Our first question will come from the line of David Bellgater from Deutsche Bank. Your line is open.

Thank you. Good morning. Guillermo, as the stocking ends, how should we think about operating leverage and earnings power of the company heading into 24?

You know, if you look at it, Dave, well, first, thank you for the question. You know, the big question, as I said, is volume and where the demand is. If you look at the delta between where our customers' sales volumes are and, you know, us and all the suppliers in the industry, it's a big delta. So the issue is, you know, when we normalize, the destocking goes away, you know, the trend would be to come back up to where our customers' volumes would be. and production demand. So there's a lot of leverage. All the things that you're seeing negative today will be the positives of tomorrow. So we will go in our next call when we start talking about 2024, we'll try to go through the reset. There's going to be items like incentive comp and things like that that get reset for the full year. But then the assumption really is going to be based on what the volume outlook And I think this quarter will be important to see how things evolve. But there's a lot of leverage in terms of the volume return, both gross profit as well as absorption.

Very good. And just for you and Kevin, how should we think about share buybacks in both Q4 and perhaps next year? Go ahead, Kevin. Go ahead, Dermot.

No, I was going to say we're going to continue to be very balanced on our approach to rewarding our shareholders. As Kevin said, our primary focus is on that innovation, on growth, and those initiatives that I laid out. I think on the CapEx, we're well-defined on where we're going. Equally, on the globalization of businesses, there are several investments for our oral solid dosing coatings. in our biofunctionals in China that we're bringing up, in Brazil, and in India. Those are areas that we're investing and putting production facilities, but that's all well within our plan and more asset light to a degree. So the real question, and we'll talk about it in September, is innovation. We have a really exciting portfolio of scalable technologies. They're not just here's a nice product, cool product, and here's what it does. These are technologies, think about them, HEC. It's not a product, it's a technology. You can make multiple products for multiple markets. So as we launch these technologies over the next three, five, ten years, there's going to be significant growth potential there. So the question we're asking is, do we need to invest more? Should we be increasing R&D investments? So that's our number one priority in terms of our allocation of capital because that's very high return. shareholders, but given our cash flows and where we are even today, we're in a good position to do both, reward our shareholders and invest in the business. But Kevin, if you want to give some other color.

Yeah, just a little bit. We've done $300 million this year so far. Over the last 10 years, we've done over $3 billion of share repurchase. And I think the important point is We can do that along with all of what Guillermo just mentioned, and we've demonstrated that in the past, and you can expect us to demonstrate that into the future as well. We're going to strike a balance. We don't think it's wise to lever the balance sheet up for share repurchase, but we do think that our shares remain undervalued and we'll continue to invest in them, as well as promote a strong dividend policy now and in the future.

Thank you.

Thank you. One moment for our next question. And our next question will come from the line of Christopher Parkinson from Azul Hill Group.

Your line is open.

Great. Thank you so much. Guillermo, on slide 15, you just gave a very helpful breakdown. I want to focus on personal care. Just given everything in your portfolio right here, right now, and given the market dynamics with your customer volume trends down mid-single digits, Just a very simple question. How comfortable are you that, you know, you ultimately have the right portfolio specifically in skin and hair across bioactives, biofunctionals, you know, Shulke would love an update there. But just in terms of that normalization process and thinking about fiscal year 24 and 25, you know, everything your long-term holders are looking at, just what gives you the confidence that you ultimately have the right tools to snap back and ultimately, you know, gain share in that portfolio and grow over time? Thank you. Okay.

So, Chris, first, thanks for joining us and thanks for the question. You know, I think we need to separate what's happening the short term and the long term. And I've been very open about that for the last two quarters. They are different dynamics. And I go back to last year. We did very well last year. We moved early on price and we had a very strong year. Having a strong year last year did not help our innovation or our growth opportunities.

Equally,

some of the challenges in the stocking. It's a challenge we need to perform. We need to take action in the short term, but they do not detract from the long-term opportunities that we have. So I really do separate the two. I think the short-term issues are broad-based. They're impacting everybody in the industry and all the segments. It's not a one product or one category thing.

And

As we see our customers' volume versus ours, it's clearly an indication, and other suppliers to the industry, that this is a destocking event that we have never seen before as an industry, and we will overcome that sooner or later. On the innovation side, this is going to be a central part of our discussion in September. We're really excited. All the innovations that we're working on, you will see they're scalable. If you go back to our November of 21 investor day that we talked to, sort of the model of additives and ingredients, you innovate and then you scale it by developing more products or more applications around markets. We feel very excited about these opportunities that we have. They're ESG focused. 99% of them that we're launching are going to be greener chemistries, either natural, natural-derived, biodegradable. They're going to bring functional performance advantage. This is not just green for green. We can get both performance and advance our ESG solutions. They're very elegant. We're very excited even from a manufacturing perspective. Very clean processes in many cases, cleaner than some other technologies that we've seen. Very little waste, very efficient in how we make them. And most importantly, we can leverage existing assets. We don't have to invest a lot more. A lot of the capacity that we had empty from 2019, we're going to start using for a lot of these technologies. So I think for personal care, all these technologies are going to have a great fit. And I would say not just for personal care, for coatings and for pharma. You'll see that it's pretty broad-based. It's very exciting for us. And this is a separate growth strategy. opportunity relative to just our traditional market growth and normal innovation with just improvements to our technologies. These are add-on platforms that can really energize growth for the coming decade for us.

Got it. And just as a quick corollary, something you said towards the end of your response, and thank you. how should the street be thinking about the ultimate portfolio? I mean, in November 21, you laid out obviously your core, you know, core businesses. You know, obviously pharma can just do pretty well. But when we think about, you know, substrates of your business that have not been forming up to your, you know, standards, you know, indoor technologies and the ability to repurpose assets, could you just hit a little bit more on that? And, you know, it seems like you're taking, you know, the current situation is a bit of an opportunity to, to kind of facilitate a transfer more towards those core end markets and away from some of those end markets you've been essentially running for cash. So any color there would be very helpful. Okay.

No, so if you look at the technologies and the businesses that we have, and I would say, go back again to the investor day, we had two businesses that we highlighted were you know, they were related but not integrated to our core additive and ingredients. Most of the additives and ingredients we have today, Serilosec, Satellinix, all these other technologies that we bring in, we sell across multiple segments. So those are core and we want to keep that integration. We have our intermediate business, which is, you know, supports our back integration strategy for our our pvp uh residents um but it is a separate business and i think what we've done is trying to make it better um you know we can at any point in time choose what we want to do we want to keep it the last few years has created a lot of value for us but if we want to change that in the future we are well positioned to do that and what's exciting about that business is where the merchant market that we have in the in the intermediates is not video we sell very little video As Kevin said, it's NMP, BLO. All of those are going into EV market, into semiconductors, active ingredient production for ag and pharma, and in coatings. And we're focused on US and Europe as our core markets. We're one of the few merchant players with capacity. When all the EV investments come in, They need NMP, for example, for battery production, and they need local content. We're the only ones with capacity right now. So there's a lot of positivity that is going through. And what we've done is separate. When we had a lot of BDO and the focus was load the BDO plants, we just priced everything like BDO. We've separated. These are separate markets, separate technologies, and we price them accordingly. And you've seen that even in this downturn, that business is actually performing much better than it ever has historically. So we feel very good about that, and we have that optionality. The second business is nutraceuticals. We've stabilized it. We've improved it. The key issue is what's the fit long-term into our portfolio? And again, we want to make it more valuable. We're investing to improve the business, and we'll decide what we do there. In the portfolio of Integrated, you know, we are looking at all the businesses that we have, which assets are underperforming. As I've said before, if you look at our metrics, sales, growth, margin, versus many of our peers, I think we've been, that's a big change and we're performing better. The part that we haven't performed as well is return on capital and some of the investments. And we're looking at those areas. We have two businesses that are, performing below our expectations. Even last year where we had peak performance for those businesses, it wasn't good enough. And that's our CMC business and our MC industrial business. And we are looking at what we want to do with those businesses because those assets are very valuable. And as you'll hear in our innovation day, part of what we want to do is how can we repurpose some of these assets Many of them are in the U.S., for example. These are very valuable assets. As part of our capital allocation discipline, it's not just about how we invest new capital. It's also about how we manage old capital. And these plants are very, very valuable. We have very experienced teams in those sites, and if we can repurpose it, we can get significant earnings growth. Maybe not revenue growth if we replace old businesses, but earnings growth and returns growth. And you'll hear about that in the September call. There's a lot of these new technologies that we can use in those assets. Just like some of the technologies that you're going to hear that we're launching now in September, we're going to be using assets from the business we lost in 2019. So that should be very positive to our returns.

Very helpful, Keller. Thank you so much.

One moment for our next question.

And our next question will come from Michael Sison from Wells Fargo.

Your line is open.

Hey, guys. Good morning. Hi, Mike. Could you maybe just help us think about building up from the $500 million that you're going to do this year? It doesn't have to necessarily be in 2024. But if the destocking ends, how do you get that EBITDA back? What else can... sort of get you back on track to, you know, we were close to 600 million initially at the beginning of this year. So could you just maybe help us think about walking back upward over time?

Right. So, Mike, you know, that's the question that I mentioned. It's the volume question, right? And what the implications are for the future. We will talk about that more in specifics in the next call. And we talk about, we have the pleasure of being one of the first ones to talk about 2024. But what I would say is as we look at the numbers, you know, like I said, there's incentive cop reset. There's a few things that we can call out as we do that. What I would say is this thing of the destocking has evolved in the in a way that nobody expected over time. It's just longer and bigger than everybody expected. At the beginning, a lot of the questions we get is, well, if you took this action and it goes away, you're going to get that all back. I think what we're seeing now is, look, this is more protracted. It's not just actions we take. We're running plants lower. There's a lot of noise here. I think you've got to look at volume itself. rather than what events happen, what they go away. It's what was your volume this year? I think that's the question we had before of what's that leverage? And I think the question is, you know, you can do the math. If our volumes were in line with our customers, what would that mean? And it would be a very different number. And I think that's really the indication I would give you is what – when volume normalizes, what does that look like? And then what you need to – estimate is, well, when will the stocking end? For every month, what does that mean? And that's, I think, the big question for the entire industry right now. Volume recovery and timing of that volume recovery.

Got it. And then just a quick follow-up. You know, pharma has continued to do well. Any thoughts? How are your customers' inventories there? Could there be a destocking of that They're going forward. How do you feel about that business near term?

As we said last quarter, and we expected this fourth quarter to demand to start to normalize, and we're seeing that. I think what you're going to see is now it's going to go back to normal growth rates as we move forward. I don't think that industry built. They increased a little bit their safety stocks. They can adjust a little bit, but it's not the same level as some of the other industries. And you can see because they've continued while other industries were taking actions, they've continued. So you will see moderation, but we don't expect to see, you know, the level of actions that we've seen in the other industries.

Great. Thank you.

One moment for our next question. Our next question comes from John McNulty from BMO.

Your line is open.

Yeah, thanks for taking my question. So with the level of destocking that you're seeing and the volume pressure, I guess, can you speak to the pricing trends quarter over quarter? Have they been kind of solid still? Are they up? Are they down? Can you give us a little bit of color on that? So pricing is holding.

You know, I think the question, if you look at A lot of our customers' earnings commentary, our performance is basically the same thing without the volume. Pricing dynamics, the cost dynamics in our case, if you look at our margins, we're less petrochemical, so I think the petrochemical exposed are going to get much more of a swing up and down. You know, as these volumes impact our downstream suppliers, and as I mentioned at call, our suppliers, we talk to them a lot because, you know, they're important to our chain. They're feeling it much more than we are. So we're working with them. But we see, you know, the cotton, you know, the cellulosic prices are more stable. They're improving a little. The petrochemicals are coming down a little bit, but not a significant increase. uh change in the acetylenics we obviously we see natural gas coming down so it's going to vary but we're not in the same dynamics as some of the other ones where they're holding price and raw materials are really coming down uh significantly we're more stable on on that side of of the equation i think the question everybody's saying well with these volumes you know prices going to come down the issue is there is no volume you're going to drop prices for what nobody It's not like you can go out and try to get share. There's not a lot of volume out there. So until destocking ends, if somebody has product, why are they going to buy more product at any price? So I think the issue now is work through the destocking. For pricing, we are holding. Our prices tend to be more sticky. As raw material adjusts, if there's some movement, we're very confident on our margin, our ability to maintain our margins. as we move forward. But, you know, it goes back to the volume question. That's the biggest issue for the next few months.

Got it. Fair enough. And then I guess the other question is just, you know, I know you had been sold out in a whole bunch of product lines and you're bringing up some HEC capacity, Benicel, Clusel, et cetera. I guess, just given the destocking speed bump that it seems like we're in the middle of, I guess, can you speak to, first of all, As these expansions come on, are they largely accounted for from a customer perspective and a demand perspective? And if not, do you think about delaying some of the startup of these or pushing it out a few quarters or what have you? I guess, how should we be thinking about that?

So several things. On that first bullet on investing, the first two bullets is where we're doing our investments. On the second bullet, these growth, globalization, we're not stopping them. They're asset-light. It's about real, real growth independent of some of these dynamics. So investing in China, Brazil, and India, we're going to continue doing that. On investing in the core assets, in some of them, you know, Benicel, it's coming online. So we're managing through that. HEC, and we were sold, basically sold out, so we needed the capacity. HEC, you know, the project is well-advanced, and it'll be coming in next year. We're not stopping that. In AquaFlow, we've slow-paced it, so it'll come in a few quarters because the DIY market is down, and we can push that back a little bit. And the clue cell is ongoing. It's, again, very pharma, very high value, and we need that capacity to support our customers, so we're not going to stop it. But I think the important point, I go back to the volume question. The destocking is a major challenge for all of us, but it's a short-term issue. What's really exciting for me is that our customers' volumes are resilient. That is the most important message, if I can leave one, is as long as they're okay, we're eventually going to be back to what they're doing. So to your question, are we going to need HEC? Well, if the HEC and codings is the biggest volume, if they're up single digits to plus or minus, 2%, 3% in volume, depending on the customer, and the industry was sold out, not just us, but the industry was sold out, that capacity is going to be needed. Now, we've got to separate that destocking from what that real demand is. So based on real demand, the capacity will be needed. Based on destocking, we could be off a quarter or two, and we can't manage that to that level of specificity.

Got it. Thanks very much for the caller.

Thanks.

One moment for our next question. Our next question comes from Josh Spector from UBS.

Your line is open.

Yeah, hi. Thanks for taking my question. I was wondering if you could separate some of the line between mix and volumes. I think one of the challenges here is that, you know, Ashland never really saw a big volume uplift over the last couple of years, but we've talked about a lot of mix improvement. So is there a way to frame maybe how many, how much tons or volumes went from a lower margin product to a higher margin product? And is that where there has been some inventory built? And just, if I look at this relative to personal care, as an example, My math is your volumes there might be down 25%, 30% versus 2019 on a full year basis for this year. So is there some percent of that volume that you've walked away from as a part of the mix improvement, which means we don't get all that volume back, but we might come back at a higher margin because the mix is better? Yeah.

Yeah, you know, it's very hard to do because all the different products and technologies, so it's not a simple one explanation. You've got to go technology by technology. I think if you look at our mix improvements in general, pharma, personal care, architectural coatings are the higher margins of, so that's not where we had a negative view, maybe in specific product categories and all that. You know, if you step back The volume destocking has impacted our secondary businesses and our lower margin businesses more than our high value businesses. Unfortunately, those are also high absorption businesses. So that's where you see the negativity. Disproportionately, the big impact was CMC. This is one of the questions we had before. Where are the wins that we want to repurpose assets? CMC. which goes into nutrition, which was very heavily impacted, and it goes into a number of energy and a lot of other markets. The margins there are way below our average for the company, and our return is way below the average for the company. Our MC, industrial, it's mostly construction, mostly in Europe. Same thing, heavily impacted, and construction in Europe as a segment has been heavily impacted. But again, if you look at margins, way below our average. the absorption impact is bigger than the margin impact in those areas. So those are the areas, and I would say intermediates are BDO plants. It's a big asset. That's where the majority of the impact was. The next one would be HEC. We have many plants. It was an impact, but it's not something I'm as worried about. It's not as big as in the other areas. We can manage through it. Volumes will come back quickly, and they're core markets. CMC and MC, we have, you know, that's where we did a lot of the mix improvement. Last year was a much better year than any year we've ever had. And I'm very open. It wasn't good enough. So that's where we really have that strategic work we're doing. And those are the things we're going to talk about in the September Innovation Day is how can we leverage? These are very valuable assets. Building a plant like this, you know, like these are $100 million plus investments. So if we can leverage them for other technologies, we can get a lot of value. Those would be the, these lower end segments were disproportionately the bigger challenge for us in this quarter. The good, the higher quality businesses are doing fine.

Yeah, thanks. And just on life sciences margins within the quarter, I mean, obviously a bit of a bright spot. Just curious how much of that is just makes the pharma holding in better versus nutraceuticals down versus structural improvement there?

Your pharma has been good, is good, is continuing to expect it to be good. We're selling less of nutrition and nutraceuticals, and that's the lower margin stuff is the one that got impacted. Therefore, you're seeing more of the mixed improvement to the core pharma.

Okay, thank you.

One moment for our next question. Our next question will come from the line of John Roberts from Credit Suisse. Your line is open.

Hello. Hi, John.

Personal care business looks like it didn't have any earnings hit from your own destocking. Why was that?

I'm sorry. Could you repeat the question? Personal care?

Yeah, it looked like it didn't have any earnings hit from your own destocking.

Yeah, one item I would point out, I mean, they did get impacted on some areas, but just the way, and we've said it in, I think, the last two calls, but important, our specialty additives business, the way we do it, they own most of the cellulosic plants. So a lot of, like, for example, CMC and HEC absorption impact it's all captured in SA and specialty additives. So some of that really, you know, would flow to other businesses, but, you know, the way we do it, it's just in SA. So, you know, it's sort of, you know, there is an impact. It's just not, it's captured in another business, the way we do it.

And then, John, it was probably a couple million dollars that flowed through the personal care P&L from an absorption perspective.

Yeah. Yeah. And then are customers pulling back on any of their new product initiatives because of this correction? And could you talk a little bit about new win rates?

Yeah. You know, we're really excited. You'll hear some of the stories. You know, we've been trying to be very transparent with everybody, videos on the conferences and all that. And we'll do more of these. But we're getting awards now. We're getting a lot of these products qualified to launch a product. A lot of these new innovations we've started to launch at the end of last, you know, 2022. So we're getting that momentum. People are coding them, qualifying them. We're very excited about all of the new technologies. It just takes time. And what we want to show is visibility of what we're doing so that, you know, you as investors have a little bit of – indicators that it's not just the revenue, but what's happening with some of these products. But personal care specifically, all the innovations have been very well received, feedback from customers that we're being one of the more innovative players, especially when it comes to ESG, natural, natural derived, biodegradable. Our portfolio itself lends itself to some of these technologies. But that'll be a central part of our discussion in September. And you'll see some of the newer technologies that we're looking at that, you know, if you look at it over the next decade, really they can generate significant growth opportunities. When we say scalable, we're not just launching a nice product that can sell 5, 10, 15 million. We're looking at platforms that are targeting, you know, 300, 400, $600 million markets that we can get significant share. And if only part of the portfolio impacts that, it'll really provide a very nice growth engine and more profitable than our current technologies.

Thank you. Thank you. One moment for our next question. Our next question will come from Jeff Zakowskis from JP Morgan.

Your line is open.

Great. How are your cash flows looking this year, either cash flow from operations or free cash flows?

Kevin, you want to take this one?

Sure, sure. It was strong in the quarter, Jeff, and a lot of that was working capital-driven. Unfortunately, part of it's from lower sales, which drives lower receivables, because our terms really haven't changed, but our receivable numbers are going down. For the For the full year, we're probably looking at 45-50% free cash flow to EBITDA conversion. As things normalize, we would expect that number to creep back up to the call it, you know, 55-60 or maybe a little better percent over the course of time, which is more in line with our target. As you recall, last year it was probably in the 20s due to pretty significant working capital build just because of inflation. So it has bounced around some just due to the external environment. But we'd expect it to normalize as demand and volumes normalize.

And I guess for my follow-up, if your operations were running efficiently, where would your inventories be? So you're at 712. Would they be at 600? Would they be at 550? Would they be at 500? What's the right number as far as you can tell?

Yeah, I think the issue is not the dollar value right now. It's the days because it's not how much we're producing or how we're running our plants. It's what's demand. We tend to run based on what our demand outlook, what are the days of inventory we need. uh very significantly by by technology if you have some of these global assets for example hc that you're producing in certain areas and shipping around the world you know we we look at days you know of how long does it take to ship what safety stock do you need in the other country and that gives you a number and that's basically so our days of sales are are high that's really the big issue and that's what's driving all the production and adjustments

if you normalized everything back to and again back to where call it you know demand and volumes were numbers probably in the 650 range would be my guess i mean that's you could be you know plus or minus 25 million on either side of that probably but as guillermo said you know and to expand on that a little bit we do we do more of our manufacturing in the U.S. than anywhere else, but we're very global. So from a day's perspective, we do tend to be a little longer than some of our peers might be, but we think that's about the right number. And again, that's going to vary just depending on what inflation does or doesn't do, et cetera. Okay, great. Thank you so much.

Mm-hmm.

One moment for our next question.

Our next question we go for the line of Mike Harrison from Seaport Research Partners. Your line is open.

Hi, good morning. Just wanted to follow up on the capacity addition that you guys have talked about. In some of those product lines where you are moving forward near term, You guys haven't really given us a whole lot of detail about the magnitude of those additional volumes. So I guess how much additional volume should we be thinking about coming in in areas like Benicel where you are moving forward and that's going to contribute presumably early in 24? Yes. So this one's coming in early 24 and the HCC will be

You know, finished coming on stream also, you know, Q1, Q2 of 24, probably early part of calendar year. I think the HCC about 10% capacity improvement, 10,000. That's right. That's tons. So we can follow up with you, Mike, and share a little bit more on some of the specifics there. The AquaFlow is a new plant, and we put it in a different site. Some of our customers wanted also just to make sure that they were more from a supply security, more sites, since it's an important product for them. So it's not just volume. It's also where we're locating some of these assets. I will say also all these investments are in existing facilities. So we're not building a new, new, new plant. They're just production units within plants. So that will also bring productivity to these plants.

All right. And then I apologize if I've missed this, but kind of a broad question about whether you're taking any additional cost actions as a response to some of the weakness that you're seeing right now. And I guess maybe more specifically, as you talk about CMC and the MC industrial business being the low expected returns or where you want the margins to be. What specific actions can you take in those businesses that would help near term, or is it not that simple?

So I think two things that we're doing. One is on the structure cost side, we are taking some actions, not just to reduce costs, but also to reallocate resources. As I mentioned, we'd like to increase investments, especially R&D and marketing commercial resources and some of these new platforms. So rather than add, just like we were talking about on the asset side, are there initiatives that are less critical to us that we can shift some of the resources around? So we have been restructuring, uh, uh, and realigning some of our businesses. So we moved, for example, uh, intermediates now is reporting into, uh, the same leaders of life science, uh, business, um, so that the entire, uh, a settlement chain is, you know, owned by one group that can see point to point, uh, what, what we're doing. We're consolidating some of the management, uh, uh, and, and, uh, And resources, that's really where we want to shift a lot of the new technologies in personal care and specialty additives so that we can share some resources more efficiently and free up some resources really to support growth. And then we're putting a team together. We announced that we had added a person that's really looking at the portfolio really to drive some of these platforms that you will be using hearing about in September. And by drive, I mean it's really helped coordinate because a lot of these things cross businesses so that we have clarity on, you know, not just introducing a product in a certain segment and selling it, how to really build a business plan around getting that scale that we want when we need to move forward with these technologies across multiple areas. So that'll deliver both costs and allow us to shift resources around. I think the other part we're still working on is the part that you mentioned is on assets. And clearly, you know, it's not just about shutting things down. These are valuable assets. And the good news is we can leverage. As an example, we are launching in September a new super weather. This is a very high end surface weather. changing wetting technology for, goes around multiple markets, very high end, competes with silicones. We're planning to make this in the asset where we used to make some of the products for oral care that we lost in 2019. So we're not, no limited, very limited assets. We're launching some, we already launched in personal care, but now we're taking it to other markets. Oil, vegetable oil-based polymers. There's a whole category of products that can go into all our segments. Very exciting technology. We're using existing assets, but as we grow them out, we can do things. You'll hear about technologies that we can make in our CMC or MC assets around EO-free cellulose HEC type products, but EO-free. We can look at starches that we're looking at. I mean, there's just a ton of technologies that we're looking at, but we need to do that in an organized way. We're not just going to shut down and move things around. There's a real value creation opportunity if we do this with discipline. And that's what we've got to lay out for all of you in terms of where we're going. And then the pace of that will depend on that innovation agenda that we're going to drive.

All right. Thank you for the color there.

One moment for our next question. Our next question will come from the line of Kevin Estock from Jefferies.

Your line is open.

Hi, this is actually Kevin Estock for Lawrence Alexander. Thank you for taking my question. Most of them were actually asked, but I guess if maybe you could talk a little bit about maybe like the regional differences in destacking that you're seeing, maybe between Europe, Asia, North America, Maybe anything on specific customers? Thank you.

Clearly, Europe is still the one that's the softest. If you look at coatings, as an example, pretty, you know, a step down in terms of demand. And, you know, where I'm spending my time is looking at our customers, frankly, where they're selling, their demand is more probably reflective of the end market demand. And I think we see that also in their numbers that Europe is a bit softer. So there's no surprise there. China has not recovered to the rate that everybody expected. We do see significant variability by customers. For example, in China, the big players are actually doing better than some of the smaller players in terms of their volumes and ability to gain share. in this kind of environment. Pharma is pretty global, and both the big pharma players as well as the numerics are pretty uniform around the world. So I think it's really more the customer-specific and Europe that we're seeing the dynamics for our business.

Got it. Thank you very much.

Thank you. And I'm not showing any further questions in the queue. I want to turn the conference back to Guillermo for closing remarks.

Okay. Thank you very much, Victor. And thank you all for participating. I guess the two big messages, if I can leave you with one, we all know the destocking dynamics. We will work through them. But the two important messages, one, our customers' volumes, sales volumes, are healthier and really show more resilience of the end markets we serve. We're very excited about that. That's really, at the end of the day, what's going to drive our own demand in the mid to long term. We'll work through the short term, but that is a really good perspective, I think, that the markets are still healthy. And two, that regardless of this short-term situation, The long-term growth opportunities have not changed. We're very excited about them, and that's really where we want to really spend our time and energy. So we'll continue to manage the short-term to maximize near-term performance without losing traction and momentum on some of these important longer-term initiatives. So thank you for your attention, and we look forward to seeing many of you in September in Wilmington. So thanks, everyone.

This concludes today's conference call. Thank you for participating. You may now disconnect. Everyone have a great day. you Bye. Thank you. Good day, and thank you for standing by. Welcome to the Ashland Third Quarter 2023 Earnings Call. At this time, all participants are in a listen-only mode. After the speaker's presentation, there will be a question and answer session. To ask a question during the session, you will need to press star 11 on your telephone. You will then hear an automated message advising your hand is raised. To withdraw your question, please press star 11 again. Please be advised that today's conference is being recorded I would now like to hand the conference over to your speaker today, Seth Morozek. Please go ahead.

Thank you, Victor. Hello, everyone, and welcome to Ashland's third quarter fiscal year 2023 earnings conference call and webcast. My name is Seth Morozek, Director, Ashland Investors. Joining me on the call today are Guillermo Novo, Ashland Chair and Chief Executive Officer, and Kevin Willis, Senior Vice President and Chief Financial Officer. We release results for the quarter ended June 30th, 2023 at approximately 5 p.m. Eastern time yesterday, July 5th. The news release issued last night was furnished to the SEC in a form 8K. During today's call, we will reference slides that are currently being webcast on our website Ashland.com under the investor relations section. We encourage you to follow along with the webcast during the call. Please turn to slide two. As a reminder, during today's call, we will be making forward-looking statements on several matters, including our outlook for fiscal year 2023. Forward-looking statements are subject to risks and uncertainties that could cause future results or events to differ materially from today's projections. We believe any such statements are based on reasonable assumptions, but cannot assure that such expectations will be achieved. Please refer to slide two of the presentation for an explanation of those risks and uncertainties and the limits applicable to forward-looking statements. You can also review our most recent Form 10-K under Item 1A for a comprehensive discussion of the risk factors impacting our business. Please also note that we will be referring to certain actual and projected financial metrics on Ashland on an adjusted basis, which are non-GAAP financial measures. We will refer to those measures as adjusted and present them to supplement your understanding and assessment of the financial performance of our ongoing business. Non-GAAP measures should not be considered a substitute for or superior to financial measures calculated in accordance with GAAP. The most directly comparable GAAP measures as well as reconciliations of the non-GAAP measures to those GAAP measures are available on our website and in the appendix of today's slide presentation. Please turn to slide three. Guillermo will begin the call this morning with an overview of Ashland's performance and results in the third quarter. Kevin will then provide a more detailed review of financial results in the quarter. Guillermo will then provide additional commentary related to Ashland's financial outlook for fiscal year 2020 and open the line for your questions. Now, please turn to slide five, and I'd like to turn the call over to Guillermo for his opening comment. Guillermo?

Thank you, Seth, and hello, everyone. Thank you for your interest in Ashland and for your participation today. Results in the June quarter were consistent with the pre-announcement that we issued in late June. Total sales for the quarter declined 15% compared to the prior year. Our pharma business continued to perform well, and the inflation recovery actions taken last year and early this year continue to benefit overall results. However, the unprecedented reset impact from customer destocking actions across many supply chains continues to materially impact many of the markets we serve. As we stated in late June, our previous expectations that destocking would conclude during the fiscal third quarter proved to be optimistic. There's still significant uncertainty as to when these dynamics will end. Until the inventory control actions taken by our customers have subsided, it will remain difficult for us to gauge the true end market demand. Based on information from our customers, sales volumes, as well as global retailers of consumer products, we do not believe current customer order dynamics are representative of the underlying consumer demand for the high-value products in which our ingredients are used. While this uncertain environment presents near-term challenges, It does not change our longer-term opportunities or priorities. I will discuss these in more detail at the end of the call. Please turn to slide six. As you can see in the chart on the left, sales declined in each of our segments due to the factors I referenced earlier. As a consequence, we pursued our own internal actions to control inventories. These actions impacted our margins during the quarter and are continuing into the current quarter. Kevin will discuss how these actions impacted each of our segments in a few moments. On the positive side, it is good to see that consumer demand remains resilient for the core markets we serve. Unfortunately, it's also clear that these stocking dynamics will continue to persist for longer across the supply chains of the industries we serve. While there are many global uncertainties on the horizon, the Ashen team is performing well and executing on the actions that are within our control, while not losing focus on the longer-term opportunities for innovation and profitable growth. Let me turn over the call to Kevin to review our Q3 results in more detail, and then I'll be back. Kevin?

Thank you, Guillermo, and good morning, everyone. Please turn to slide eight.

Total Ashen sales in the quarter were $546 million, down 15% compared to prior year. Continued customer destocking dynamics resulted in reduced volumes for all segments. These volume declines were partially offset by sales growth within our pharmaceutical business and continued inflation recovery, which has carried over from last year. Foreign currency had a negligible impact on sales. Gross margin declined to 33.3%, driven primarily by lower absorption, since we ran our plant slower to be in line with lower sales volumes across the segments due to customer destocking. As a consequence of the continued customer destocking we saw throughout the quarter, we slowed production for a number of products in order to control our own finished goods inventory levels. These intentional actions negatively impacted gross profit by approximately $15 million. When excluding key items, SG&A, R&D, and intangible amortization costs were $113 million and down from $127 million in the prior year, largely reflecting lower incentive compensation accruals. In total, Ashland's adjusted EBITDA for the quarter was $133 million, down 24% from $174 million in the prior year and in line with our expectations in late June. Ashland's adjusted EBITDA margin for the quarter was 24.4%, down from 27% in the prior year, again reflecting the factors I just discussed. Adjusted EPS, excluding acquisition amortization for the quarter, was $1.23 per share, down 35% from the prior year quarter. Ongoing free cash flow was $97 million for the quarter, a significant improvement from the prior year, primarily reflecting changes in working capital stemming from our internal inventory control actions and lower sales. Now let's review the results for each of our four operating segments. Please turn to slide nine. Within Life Sciences, our pharmaceutical business delivered mid-single-digit sales growth. Pricing held up well and mix was strong, despite volumes being down compared to a solid prior year period. Overall, Life sciences sales declined by 4% to $219 million, while adjusted EBITDA increased by 7% to $72 million. The nutrition and nutraceuticals businesses remained challenged due to continued customer destocking. We took appropriate actions to control inventory levels during the quarter, impacting EBITDA by approximately $5 million. Adjusted EBITDA margin increased meaningfully to nearly 33%, reflecting enhanced segment mix due to strong farmer results and weaker sales in low margin areas like nutrition and nutraceuticals. Please turn to slide 10. Continued customer destocking negatively impacted personal care in the quarter. For the quarter, personal care sales declined by 15%. to $146 million, while adjusted EBITDA declined 24% to $35 million. Pricing continues to hold, but margins were negatively impacted by lower volumes driven by customer destocking, our proactive inventory control actions, and negative mix. Sales into the hair care market were a bright spot, with sales down only modestly compared to the prior year. sales to the oral care and skin care markets were more meaningfully impacted by destocking actions. Please turn to slide 11. Specialty additives also felt the impact of reduced demand primarily related to continued customer destocking. Pricing remained positive in the quarter versus prior year. However, volume declines due to destocking primarily in coatings, construction, and performance specialties as well as nearly $8 million of proactive inventory control actions by the team negatively impacted profitability in the quarter. For the quarter, specialty additive sales declined by 22% to $152 million, while adjusted EBITDA declined by 49% to $29 million. Please turn to slide 12. Intermediates reported sales of $43 million down 41% compared to the prior year, driven by lower pricing and volumes. Internal captive sales were about 30% of the year-over-year sales decline, while customer destocking of our higher-value merchant market solvents, including NMP, BLO, and THF, accounted for nearly 60% of the remaining year-over-year sales decline. Although pricing declines in this business more than offset raw material tailwinds, the continued delinking of our high-value solvents from BDO, which represents a very small part of our third-party revenue, contributed to strong margin performance in the quarter. Intermediates reported adjusted EBITDA of $16 million, a decrease of 52% compared to prior year, and adjusted EBITDA margin declined to 37.2%. Please turn to slide 13. As we reported in late June, Ashland's Board of Directors approved a new $1 billion Evergreen share repurchase authorization, which replaced the existing authorization. Ashland had completed $300 million of share repurchases under the previous authorization during this fiscal year. As of the quarter close on June 30th, we had cash on hand of about $350 million, with total available liquidity of roughly $1.1 billion. Our net debt was $979 million, which is about 1.8 turns of leverage. We have no floating rate debt outstanding, no long-term debt maturities for the next four years, and all of our outstanding debt is subject to investment-grade style credit terms. We are investing in our existing businesses to grow organically and continue to pursue our strategy of enhanced profitable growth through targeted bolt-on M&A opportunities focused on pharma personal care and codings. Against the backdrop of global uncertainty, Ashland has a strong balance sheet with the flexibility to pursue our targeted growth strategy, as well as reward our shareholders with a strong dividend policy and continued share repurchase. With that, I'll turn the call back over to Guillermo to discuss our outlook for fiscal year 23. Guillermo?

Thank you, Kevin. Please turn to slide 15. As we look ahead into Q4 and fiscal year 2024, the major question is the volume outlook. As we mentioned earlier, the good news is that customer sales volume tends to indicate continued customer resilience for the markets we serve. Clearly, there's a big disconnect between our customer sales volumes, our sales volumes, in our suppliers' sales volumes. As an example, our suppliers continue to feel a bigger impact of destocking actions from both our customers and our own destocking actions. To state the obvious, the challenge for us, our peers in the industry, and our suppliers is continued impact of destocking actions across our supply chain. The big question is, when will destocking end? When will our customers' volume demand be in line with their sales and production volumes. Please turn to slide 16. We do not have a clear view on when the stocking will end. For our June update, if our Q4 performs in line with Q3, we expect to have sales of $2.2 billion and EBITDA of around $500 million. Although the global consumer remains resilient, as evidenced by our customers' sales volumes, Preliminary July results indicate continued destocking. Reported inventory levels by some of our customers would indicate further destocking actions may be expected if demand does not pick up. We currently anticipate about $25 million of internal inventory control actions in fiscal Q4. Global demand trends will drive potential further actions. Risk to the outlook in Q4 would come from extended customer destocking that continues in specific end markets or regions, and the need for added inventory control actions impacting our own absorption. There's a potential of global recession impact on consumer demand, price versus cost balances if something changes, growth in China, and the escalation of the Russia-Ukraine war. As I've stated before, this is a time for caution. We will continue to operate with strong capital allocation discipline so that we're in a strong financial position to invest and grow our core businesses. On the positive side, what we see is that our consumer demand remains resilient, and that is more in line with our customers' sales volumes. We will remain focused on the things in our control, driving innovation, maintaining operating discipline, managing pricing, mixed cost productivity, and capital allocation. Please turn to slide 17. In spite of the near-term challenges, our long-term growth drivers remain unchanged. First, we're expanding capacity of our key technologies where we have leadership positions. HEC, Clusel, Benicel, and Aquaflow, all segments where we were sold out over the last two years. We're going to globalize our high-value businesses, our preservatives, our biofunctionals, our oral solid dose coatings business, and our injectables business. Innovation will be central to our growth. And as Kevin said, bolt-on M&A opportunities. We will continue to take actions to maximize near-term performance while not losing focus on our longer-term growth opportunities. In many cases, our focus is on accelerating these exciting long-term initiatives. Innovation will be a central point of our growth focus. Please turn to slide 18. I'm pleased to announce that Ashland will host a live Innovation Day at our Wilmington, Delaware Headquarters and Research Campus on September 12th 2023. This event will showcase how technology is playing a critical role in Ashland's long-term profitable growth strategy and highlight the company's innovation playbook and portfolio of scalable technologies. The event will include presentations, prepared remarks, and moderated Q&A sessions with members of Ashland's executive leadership team. The event will also include poster sessions and guided tours of Ashton's research and development laboratories for in-person attendees. Additional details and registration information will be provided later this week. We look forward to sharing our exciting innovation-driven growth strategy with you in September. Please turn to slide 20. Despite the challenging environment, we remain confident in the quality and resilience of the markets we serve, and the future. I want to thank the Ashland team again for their leadership and proactive ownership of their business in an uncertain environment. Thank you for your attention today, and Victor, let's move to Q&A.

Sure. As a reminder, to ask a question, please press star 1-1 on your telephone and wait for your name to be announced. To withdraw your question, please press star 1-1 again. Please stand by while we compile the Q&A roster. One moment for our first question. Our first question will come from the line of David Bellgater from Deutsche Bank. Your line is open.

Thank you. Good morning. Guillermo, as the stocking ends, how should we think about operating leverage and earnings power of the company heading into 24?

You know, if you look at it, Dave, well, first, thank you for the question. You know, the big question, as I said, is volume and where the demand is. If you look at the delta between where our customers' sales volumes are and, you know, us and all the suppliers in the industry, it's a big delta. So the issue is, you know, when we normalize, the destocking goes away, you know, the trend would be to come back up to where our customers' volumes would be. and production demand. So there's a lot of leverage. All the things that you're seeing negative today will be the positives of tomorrow. So we will go in our next call when we start talking about 2024, we'll try to go through the reset. There's going to be items like incentive comp and things like that that get reset for the full year. But then the assumption really is going to be based on what the volume outlook And I think this quarter will be important to see how things evolve. But there's a lot of leverage in terms of the volume return, both gross profit as well as absorption.

Very good. And just for you and Kevin, how should you think about share buybacks in both Q4 and perhaps next year? Go ahead, Kevin. Go ahead, German.

No, I was going to say we're going to continue to be very balanced on our approach to rewarding our shareholders. As Kevin said, our primary focus is on that innovation, on growth, and those initiatives that I laid out. I think on the CapEx, we're well-defined on where we're going. Equally, on the globalization of businesses, there are several investments for our oral solid dosing coatings. in our biofunctionals in China that we're bringing up, in Brazil, and in India. Those are areas that we're investing and putting production facilities, but that's all well within our plan and more asset light to a degree. So the real question, and we'll talk about it in September, is innovation. We have a really exciting portfolio of scalable technologies. They're not just here's a nice product, cool product, and here's what it does. These are technologies, think about them, HEC. It's not a product, it's a technology. You can make multiple products for multiple markets. So as we launch these technologies over the next three, five, ten years, there's going to be significant growth potential there. So the question we're asking is, do we need to invest more? Should we be increasing R&D investments? So that's our number one priority in terms of our allocation of capital because that's very high return. shareholders but given our cash flows and where we are even today um we're in a good position to do both reward our shareholders and and invest in the business but kevin if you want to give some other color yeah just just a little bit you know we've done 300 million this year so far uh over the last 10 years we've done over 3 billion of share repurchase and i think the the important point is

We can do that along with all of what Guillermo just mentioned, and we've demonstrated that in the past, and you can expect us to demonstrate that into the future as well. We're going to strike a balance. We don't think it's wise to lever the balance sheet up for share repurchase, but we do think that our shares remain undervalued and we'll continue to invest in them, as well as promote a strong dividend policy now and in the future.

Thank you.

Thank you. One moment for our next question.

And our next question will come from the line of Christopher Parkinson from Azul Hill Group.

Your line is open.

Great. Thank you so much. Guillermo, on slide 15, you just gave a very helpful breakdown. I want to focus on personal care. Just given everything in your portfolio right here, right now, and given the market dynamics with your customer volume trends down mid-single digits, Just a very simple question. How comfortable are you that, you know, you ultimately have the right portfolio specifically in skin and hair across bioactives, biofunctionals, you know, Shulke would love an update there. But just in terms of that normalization process and thinking about fiscal year 24 and 25, you know, everything your long-term holders are looking at, just what gives you the confidence that you ultimately have the right tools to snap back and ultimately, you know, gain share in that portfolio and grow over time? Thank you. Okay.

So, Chris, first, thanks for joining us and thanks for the question. You know, I think we need to separate what's happening the short term and the long term. And I've been very open about that for the last two quarters. They are different dynamics. And I go back to last year. We did very well last year. We moved early on price and we had a very strong year. Having a strong year last year did not help our innovation or our growth opportunities.

Equally,

know some of the challenges in the stocking it's a challenge we need to perform we need to take action in the short term but they do not detract from the long-term opportunities that we have so i really do separate the two uh i think the the short-term issues are broad-based they're impacting everybody in the industry and all the segments it's not a one product or one one category thing and As we see our customers' volume versus ours, it's clearly an indication, and other suppliers to the industry, that this is a destocking event that we have never seen before as an industry, and we will overcome that sooner or later. On the innovation side, and this is going to be a central part of our discussion in September, we're really excited. All the innovations that we're working on, you will see they're scalable. If you go back to our November of 21 investor day that we talked to, sort of the model of additives and ingredients, you innovate and then you scale it by developing more products or more applications around markets. We feel very excited about these opportunities that we have. They're ESG focused. 99% of them that we're launching are going to be greener chemistries, either natural, natural-derived, biodegradable. They're going to bring functional performance advantage. This is not just green for green. We can get both performance and advance our ESG solutions. They're very elegant. We're very excited even from a manufacturing perspective. Very clean processes in many cases, you know, than some other technologies that we've seen. Very little waste, very efficient in how we make them. And most importantly, we can leverage existing assets. We don't have to invest a lot more. A lot of the capacity that we had empty from 2019, we're going to start using for a lot of these technologies. So I think for personal care, all these technologies are going to have a great fit. And I would say not just for personal care, for coatings and for pharma. You'll see that it's pretty broad-based. It's very exciting for us. And this is a separate growth strategy. opportunity relative to just our traditional market growth and normal innovation with just improvements to our technologies. These are add-on platforms that can really energize growth for the coming decade for us.

Got it. And just as a quick corollary of something you said towards the end of your response, and thank you. How should the street be thinking about the ultimate portfolio? I mean, in November 21, you laid out obviously your core, you know, core businesses. You know, obviously pharma can just do pretty well. But when we think about, you know, substrates of your business that have not been forming up to your, you know, standards, you know, indoor technologies and the ability to repurpose assets, could you just hit a little bit more on that? And, you know, it seems like you're taking, you know, the current situation as a bit of an opportunity to to kind of facilitate a transfer more towards those core end markets and away from some of those end markets you've been essentially running for cash. So any color there would be very helpful. Okay.

No, so if you look at the technologies and the businesses that we have, and I would say, go back again to the investor day, we had two businesses that we highlighted were They were related but not integrated to our core additive and ingredients. Most of the additives and ingredients we have today, all these other technologies that we bring in, we sell across multiple segments. Those are core and we want to keep that integration. We have our intermediate business, which supports our back integration strategy for our PVP residents, but it is a separate business. And I think what we've done is trying to make it better. You know, we can, at any point in time, choose what we want to do. We want to keep it. The last few years has created a lot of value for us, but if we want to change that in the future, we are well positioned to do that. And what's exciting about that business is where the merchant market that we have in the intermediates is not BDO. We sell very little BDO. As Kevin said, it's NMP, BLO. All of those are going into EV market, into semiconductors, active ingredient production for ag and pharma, and in coatings. And we're focused on US and Europe as our core markets. We're one of the few merchant players with capacity. When all the EV investments come in, They need NMP, for example, for battery production, and they need local content. We're the only ones with capacity right now. So there's a lot of positivity that is going through. And what we've done is separate. When we had a lot of BDO and the focus was load the BDO plants, we just priced everything like BDO. We've separated. These are separate markets, separate technologies, and we price them accordingly. And you've seen that even in this downturn, that business is actually performing much better than it ever has historically. So we feel very good about that and we have that optionality. The second business is nutraceuticals. We've stabilized it. We've improved it. You know, the key issue is, you know, what's the fit long term into our portfolio? And again, we want to make it more valuable. We're investing to improve the business and we'll decide what we do there. In the portfolio of integrated, we are looking at all the businesses that we have, which assets are underperforming. As I've said before, if you look at our metrics, sales growth, margin, versus many of our peers, I think that's a big change and we're performing better. The part that we haven't performed as well is return on capital and some of the investments, and we're looking at those areas. We have two businesses that are performing below our expectations. even last year where we had peak performance for those businesses it wasn't good enough and that's our cmc business and our mc industrial business and we are looking at what we want to do with those those businesses because those assets are very valuable and as you'll hear in our invest in our innovation day um part of what we want to do is how can we repurpose some of these assets many of them are in the us for example these are very valuable assets As part of our capital allocation discipline, it's not just about how we invest new capital. It's also about how we manage old capital. And these plants are very, very valuable. We have very experienced teams in those sites. And if we can repurpose it, we can get significant earnings growth. Maybe not revenue growth if we replace old businesses, but earnings growth and returns. And you'll hear about that in the September call. There's a lot of these new technologies that we can use in those assets, just like some of the technologies that you're going to hear that we're launching now in September, we're going to be using assets from the business we lost in 2019. So that should be very positive to our returns.

Very helpful, Keller. Thank you so much.

One moment for our next question.

And our next question comes from Michael Sison from Wells Fargo.

Your line is open.

Hey, guys. Good morning. Hi, Mike. Could you maybe just help us think about building up from the $500 million that you're going to do this year? It doesn't have to necessarily be in 2024. But if the destocking ends, how do you get that EBITDA back? What else could – sort of get you back on track to, you know, we were close to 600 million initially at the beginning of this year. So could you just maybe help us think about walking back upward over time?

Right. So, Mike, you know, that's the question that I mentioned. It's the volume question, right? And what the implications are for the future. We will talk about that more in specifics in the next call. And we talk about, we have the pleasure of being one of the first ones to talk about 2024. But what I would say is as we look at the numbers, I, you know, like I said, there's, there's incentive cop reset. There's a few things that we can call out as we do that. What I would say is this thing of the destocking has evolved in the in a way that nobody expected over time. It's just longer and bigger than everybody expected. At the beginning, a lot of the questions we get is, well, if you took this action and it goes away, you're going to get that all back. I think what we're seeing now is, look, this is more protracted. It's not just actions we take. We're running plants lower. There's a lot of noise here. I think you've got to look at volume itself. rather than what events happen, what they go away. It's what was your volume this year? I think that's the question we had before of what's that leverage? And I think the question is, you know, you can do the math. If our volumes were in line with our customers, what would that mean? And it would be a very different number. And I think that's really the indication I would give you is what, when volume normalized, what does that look like? And then what you need to do estimate is, well, when we'll be stocking in. For every month, what does that mean? And that's, I think, the big question for the entire industry right now. Volume recovery and timing of that volume recovery.

Got it. And then just a quick follow-up. You know, pharma has continued to do well. Any thoughts? How are your customers' inventories there? Could there be a destocking event? They're going forward. How do you feel about that business near term?

As we said last quarter, and we expected this fourth quarter to demand to start to normalize, and we're seeing that. I think what you're going to see is now it's going to go back to normal growth rates as we move forward. I don't think that industry built. They increased a little bit their safety stocks. They can adjust a little bit, but it's not the same level as some of the other industries. And you can see because they've continued while other industries were taking actions, they've continued. So you will see moderation, but we don't expect to see, you know, the level of actions that we've seen in the other industries.

Great. Thank you.

One moment for our next question. Our next question comes from John McNulty from BMO.

Yeah, thanks for taking my question. So with the level of destocking that you're seeing and the volume pressure, I guess, can you speak to the pricing trends quarter over quarter? Have they been kind of solid still? Are they up? Are they down? Can you give us a little bit of color on that? So pricing is holding.

You know, I think the question, if you look at a lot of our customers' earnings commentary, Our performance is basically the same thing without the volume. Pricing dynamics, the cost dynamics in our case, if you look at our margins, you know, we're less petrochemical. So I think the petrochemical exposed are going to get much more of a swing up and down, you know, as these volumes impact our downstream suppliers. And as I mentioned a call, our suppliers are talk to them a lot because they're important to our chain. They're feeling it much more than we are. So we're working with them. But we see the cotton, the cellulosic prices are more stable. They're improving a little. The petrochemicals are coming down a little bit, but not a significant change. In the acetylenics, obviously, we see natural gas coming down. So it's going to vary, but we're not in the same dynamics as some of the other ones where they're holding price and raw materials are really coming down significantly. We're more stable on that side of the equation. I think the question everybody's saying, well, with these volumes, prices are going to come down. The issue is there is no volume. You're going to drop prices for what? Nobody... It's not like you can go out and try to get share. There's not a lot of volume out there. So until destocking ends, if somebody has product, why are they going to buy more product at any price? So I think the issue now is work through the destocking. For pricing, we are holding. Our prices tend to be more sticky. As raw material adjusts, if there's some movement, we're very confident on our margin, our ability to maintain our margins. as we move forward. But, you know, it goes back to the volume question. That's the biggest issue for the next few months.

Got it. Fair enough. And then I guess the other question is just, you know, I know you had been sold out in a whole bunch of product lines and you're bringing up some HEC capacity, Benicel, Clusel, et cetera. I guess, just given the destocking speed bump that it seems like we're in the middle of, I guess, can you speak to, first of all, As these expansions come on, are they largely accounted for from a customer perspective and a demand perspective? And if not, do you think about delaying some of the startup of these or pushing it out a few quarters or what have you? I guess, how should we be thinking about that?

So several things. On that first bullet on investing, the first two bullets is where we're doing our investments. On the second bullet, these growth, globalization, we're not stopping them. They're asset-light. It's about real, real growth independent of some of these dynamics. So investing in China, Brazil, and India, we're going to continue doing that. On investing in the core assets, in some of them, you know, Benicel, it's coming online. So we're managing through that. HEC, and we were sold, basically sold out, so we needed the capacity. HEC, you know, the project is well-advanced, and it'll be coming in next year. We're not stopping that. In AquaFlow, we've slow-paced it, so it'll come in a few quarters because the DIY market is down, and we can push that back a little bit. And the clue cell is ongoing. It's, again, very pharma, very high value, and we need that capacity to support our customers, so we're not going to stop it. But I think the important point, I go back to the volume question. The destocking is a major challenge for all of us, but it's a short-term issue. What's really exciting for me is that our customers' volumes are resilient. That is the most important message, if I can leave one, is as long as they're okay, we're eventually going to be back to what they're doing. So to your question, are we going to need HEC? Well, if the HEC and codings is the biggest volume, if they're up single digits to plus or minus, 2%, 3% in volume, depending on the customer, and the industry was sold out, not just us, but the industry was sold out, that capacity is going to be needed. Now, we've got to separate that destocking from what that real demand is. So based on real demand, the capacity will be needed. Based on destocking, we could be off a quarter or two, and we can't manage that to that level of specificity.

Got it. Thanks very much for the caller.

Thanks. One moment for our next question. Our next question will come from Josh Spector from UBS. Your line is open.

Yeah, hi. Thanks for taking my question. I was wondering if you could separate some of the line between mix and volumes. So I think one of the challenges here is that, you know, Ashland never really saw a big volume uplift over the last couple years. But we've talked about a lot of mix improvements. So is there a way to frame maybe how much tons or volumes went from a lower margin product to a higher margin product? And is that where there has been some inventory built? And just if I look at this relative to personal care as an example, my math is your volumes there might be down 25%, 30% versus 2019 on a full year basis for this year. So is there some percent of that volume that you've walked away from as a part of the mix improvement, which means we don't get all that volume back, but we might come back at a higher margin because the mix is better.

It's very hard to do because all the different products and technologies, so it's not a simple one explanation. You've got to go technology by technology. I think if you look at our mix improvements in general, pharma, personal care, architectural coatings are the higher margins of. So that's not where we had a negative view, maybe in specific product categories of that. You know, if you step back, the volume, the stocking has impacted our secondary businesses and our lower margin businesses more than our high value businesses. Unfortunately, those are also high absorption businesses. So that's where you see the negativity. Disproportionately, The big impact was CMC. This is one of the questions we had before. Where are the wins that we want to repurpose assets? CMC, which goes into nutrition, which was very heavily impacted, and it goes into a number of energy and a lot of other markets. The margins there are way below our average for the company, and our returns way below the average for the company. RMC, industrial. It's mostly construction. mostly in Europe, same thing, heavily impacted, and construction in Europe as a segment has been heavily impacted. But again, if you look at margins, way below our average. The absorption impact is bigger than the margin impact in those areas. So those are the areas, and I would say intermediates are BDO plants. It's a big asset. That's where the majority of the impact was. The next one would be HEC. We have many plants. It was an impact, but it's not something I'm as worried about. It's not as big as in the other areas. We can manage through it. Volumes will come back quickly, and they're core markets. CMC and MC, that's where we did a lot of the mix improvement. Last year was a much better year than any year we've ever had, and I'm very open. It wasn't good enough. So that's where we really have that. strategic work we're doing. And those are the things we're going to talk about in the September innovation days. How can we leverage? These are very valuable assets. Building a plant like this, you know, like these are $100 million plus investments. So if we can leverage them for other technologies, we can get a lot of value. Those would be the, these lower end segments were disproportionately the bigger challenge for us in this quarter. The good, the higher quality businesses are doing fine.

Yeah, thanks. And just on life sciences margins within the quarter, I mean, obviously a bit of a bright spot. Just curious, how much of that is just makes the pharma holding in better versus nutraceuticals down versus structural improvement there?

Pharma has been good, is good, is continuing to expect it to be good. We're selling less of nutrition and nutraceuticals, and that's good. The lower margin stuff is the one that got impacted. Therefore, you're seeing more of the mixed improvement to the core pharma.

Okay. Thank you.

One moment for our next question. Our next question will come from the line of John Roberts from Credit Suisse. Your line is open.

Hi, John. Personal care business looks like it didn't have any earnings hit from your own destocking. Why was that?

I'm sorry, could you repeat that question? That personal care?

Yeah, it looked like it didn't have any earnings hit from your own destocking.

Yeah, one item I would point out, I mean, they did get impacted on some areas, but just the way, and we've said it in, I think, the last two calls, but important. Our specialty additives business, the way we do it, they own most of the cellulosic plants.

So

A lot of, like, for example, CMC and HEC absorption impact, it's all captured in SA and specialty additives. So some of that really, you know, would flow to other businesses, but, you know, the way we do it, it's just in SA. So, you know, it's sort of, you know, there is an impact. It's just not, it's captured in another business, the way we do it.

And then, John, it was probably a couple of million dollars that, that flowed through the personal care P&L from an absorption perspective.

And then are customers pulling back on any of the new product initiatives because of this correction? And could you talk a little bit about new win rates?

Yeah. You know, we're really excited. You'll hear some of the stories. You know, we've been trying to be very transparent with everybody, videos on the conferences and all that, and we'll do more of these. But We're getting awards. We're getting a lot of these products qualified, you know, to launch a product. A lot of these new innovations we've started to launch at the end of last, you know, 2022. So we're getting that momentum. People are coding them, qualifying them. We're very excited about all of the new technologies. It just takes time. And what we want to show is visibility of what we're doing so that, you know, you as investors have a little bit of indicators that it's not just the revenue, but what's happening with some of these products. But personal care specifically, all the innovations have been very well received, feedback from customers that we're being one of the more innovative players, especially when it comes to ESG, natural, natural derived, biodegradable. Our portfolio itself lends itself to some of these technologies. But that'll be a central part of our discussion in September. And you'll see some of the newer technologies that we're looking at that, you know, if you look at it over the next decade, really they can generate significant growth opportunities. When we say scalable, we're not just launching a nice product that can sell 5, 10, 15 million. We're looking at platforms that are targeting, you know, 300, 400 million. $600 million markets that we can get significant share. And if only part of the portfolio impacts, it'll really provide a very nice growth engine and more profitable than our current technologies.

Thank you.

Thank you. One moment for our next question. Our next question will come from Jeff Zakowskis from JP Morgan. Your line is open.

Great. How are your cash flows looking this year, either cash flow from operations or free cash flows?

Kevin, you want to take this one?

Sure, sure. It was strong in the quarter, Jeff, and a lot of that was working capital-driven. Unfortunately, part of it's from lower sales, which drives lower receivables. because our terms really haven't changed, but our receivable numbers are going down. For the full year, we're probably looking at 45, 50% free cash flow to EBITDA conversion. As things normalize, we would expect that number to creep back up to the, call it, you know, 55, 60, or maybe a little better percent over the course of time, which is more in line with our targets. As you recall, last year it was probably in the 20s due to pretty significant working capital build just because of inflation. So it has bounced around some just due to the external environment. But we'd expect it to normalize as demand and volumes normalize.

And I guess for my follow-up, if your operations were running efficiently, where would your inventories be? So you're at 712. Would they be at 600? Would they be at 550? Would they be at 500? What's the right number as far as you can tell?

Yeah, I think the issue is not the dollar value right now. It's the days because it's not how much we're producing or how we're running our plants. It's what's demand. We tend to run based on what our demand outlook, what are the days of inventory we need. very significantly by technology. If you have some of these global assets, for example, AGC that you're producing in certain areas and shipping around the world, you know, we look at days, you know, of how long does it take to ship? What safety stock do you need in the other country? And that gives you a number and that's basically, so our days of sales are high. That's really the big issue and that's what's driving all the production and adjustments.

If you normalized everything back to, again, back to where demand and volumes were, numbers probably in the 650 range would be my guess. I mean, you could be plus or minus 25 million on either side of that probably. But as Guillermo said, and to expand on that a little bit, we do more of our manufacturing in the U.S. than anywhere else, but we're very global. So from a day's perspective, we do tend to be a little longer than some of our peers might be, but we think that's about the right number. And again, that's going to vary just depending on what inflation does or doesn't do, et cetera. Okay, great. Thank you so much.

Mm-hmm. One moment for our next question. Our next question will go for the line of Mike Harrison from Seaport Research Partners. Your line is open.

Hi, good morning. Just wanted to follow up on the capacity addition that you guys have talked about. In some of those product lines where you are moving forward near-term, You guys haven't really given us a whole lot of detail about the magnitude of those additional volumes. So, I guess, how much additional volume should we be thinking about coming in in areas like Venicelle, where you are moving forward, and that's going to contribute presumably early in 24? Yes.

So, this one's coming in early 24, and the HCC will be

You know, finished coming on stream also, you know, Q1, Q2 of 24, probably early part of calendar year. I think the HTC about 10% capacity improvement, 10,000. That's right. A bunch of tons. So we can follow up with you, Mike, and share a little bit more on some of the specifics there. The AquaFlow is a new plant, and we put it in a different site. Some of our customers wanted also just to make sure that they were more from a supply security, more sites, since it's an important product for them. So it's not just volume. It's also where we're locating some of these assets. I will say also all these investments are in existing facilities. So we're not building a new, new, new plant. They're just production units within plants. So that will also bring productivity to these plants.

All right, and then I apologize if I missed this, but kind of a broad question about whether you're taking any additional cost actions as a response to some of the weakness that you're seeing right now. And I guess maybe more specifically, as you talk about CMC and the MC industrial business being – the low expected returns or where you want the margins to be. What specific actions can you take in those businesses that would help near term, or is it not that simple?

So I think two things that we're doing. One is on the structure cost side, we are taking some actions, not just to reduce costs, but also to reallocate resources. As I mentioned, we'd like to increase investments, especially R&D and marketing commercial resources and some of these new platforms. So rather than add, just like we were talking about on the asset side, are there initiatives that are less critical to us that we can shift some of the resources around? So we have been restructuring and realigning some of our businesses. So we moved, for example, Intermedius now is reporting into the same leaders of life science business so that the entire acetylene chain is owned by one group that can see point to point what we're doing. We're consolidating some of the management and resources. That's really where we want to shift a lot of the new technologies in personal care and specialty additives so that we can share some resources more efficiently and free up some resources really to support growth. And then we're putting a team together We announced that we had added a person that's really looking at the portfolio really to drive some of these platforms that you will be hearing about in September. And by drive, I mean it's really helped coordinate because a lot of these things cross businesses so that we have clarity on, you know, not just introducing a product in a certain segment and selling it, how to really build a business plan around getting that scale that we want when we need to move forward with these technologies across multiple areas. So that'll deliver both costs and allow us to shift resources around. I think the other part we're still working on is the part that you mentioned is on assets. And clearly, it's not just about shutting things down. These are valuable assets. And the good news is we can leverage. As an example, we are launching in September a new super wetter. This is a very high-end surface changing wetting technology for – goes around multiple markets, very high-end, competes with silicones. We're planning to make this in the asset where we used to make some of the products for oral care that we lost in 2019. So we're not – no limited – very limited assets. We're launching some, we already launched in personal care, but now we're taking it to the markets. Oil, vegetable oil-based polymers. There's a whole category of products that can go into all our segments. Very exciting technology. We're using existing assets, but as we grow them out, we can do things. You'll hear about technologies that we can make in our CMC or MC assets around oil, you know, free, uh, Sally low six, you know, HC type type of products, but you're free. Um, we can look at starches that we're looking at. I mean, there's just a ton of technologies that we're looking at, but we need to do that in an organized way. We're not just going to shut down and move things around. There's a real value creation opportunity. If we do this with discipline and that's what we've got to lay out, uh, for all of you in terms of where we're going, And then the pace of that will depend on that innovation agenda that we're going to drive.

All right. Thank you for the color there.

One moment for our next question. Our next question will come from Kevin Estock from Jefferies.

Your line is open.

Hi, this is actually Kevin s.com for Lawrence Alexander. Uh, thank you for taking my question. Uh, most of them were actually asked, but I guess if you could talk a little bit about maybe like the regional differences in D stacking that you're seeing, maybe between Europe, Asia, North America, and maybe anything on specific customers. Thank you.

Clearly Europe is still the one that's the softest. If, if you look at, um, coatings, uh, as an example, a step down in terms of demand. Where I'm spending my time is looking at our customers, frankly. Their demand is more probably reflective of the end market demand. I think we see that also in their numbers that Europe is a bit softer. There's no surprise there. China has not recovered to the rate that everybody expected. We do see significant variability by customers. For example, in China, the big players are actually doing better than some of the smaller players in terms of their volumes and ability to gain share in this kind of environment. Pharma is pretty global, and both the big pharma players as well as the numerics are pretty uniform around the world. So I think it's really more the customer-specific and Europe that we're seeing the dynamics for our business.

Got it. Thank you very much.

Thank you. And I'm not showing any further questions in the queue. I want to turn the conference back to Guillermo for closing remarks.

Okay. Thank you very much, Victor. And thank you all for participating. I guess the two big messages, if I can leave you with one, we all know the destocking dynamics. We will work through them. But the two important messages, one, our customers' volumes, sales volumes, are healthier and really show more resilience of the end markets we serve. We're very excited about that. That's really, at the end of the day, what's going to drive our own demand in the mid to long term. We'll work through the short term, but that is a really good perspective, I think, that the markets are still healthy. And two, that regardless of this short-term situation, The long-term growth opportunities have not changed. We're very excited about them, and that's really where we want to really spend our time and energy. So we'll continue to manage the short-term to maximize near-term performance without losing traction and momentum on some of these important longer-term initiatives. So thank you for your attention, and we look forward to seeing many of you in September in Wilmington. So thanks, everyone.

This concludes today's conference call. Thank you for participating. You may now disconnect. Everyone have a great day.